EE Outage in Leyland, Lancashire, England

Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

@EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….

@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

@sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.

@sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

@EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

@EE Anyone aware of EE outage issues in Kirkham area PR4

@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter

@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

@EE Several years but we could usually get a signal upstairs but the signal is so bad now we can’t call inside

So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

@EE Absolutely disgusting service. Firstly you charge me double and when I threaten to topnmy direct debits, you stop my data! #distortion

Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

@EE Hi, I would like to cancel my broadband contract. Is there a way to do this online? Thanks

@EE Wi-Fi is with EE too and I’d say we’ve been having Wi-Fi issues for two weeks or so now and now my phone signal is away too. I had pretty much no connection yesterday

@EE fantastic customer service il go to @VodafoneUK instead at least they answer phones and messages.

@VodafoneUK your chat assistance last night were professional and helpful, Lewis this morning the exact opposite, lovely that you go back on your word within 24hours to a 25+ years customer, @EE you are about to get a new customer

@EE an absolute trying to get someone on a phone to discuss my bill. Looks like it’s time to find a provider who actually provide customer service.

@EE is there a network issue in the DH2 area. Very sporadic signal since 3pm yesterday. My wife’s phone is the same and my brother who lives near by is having issues too!!

@EE Thabk you for getting back to me, I know atm only 1 network offers but will it eventually be something that may be offered, as I do prefer huawei phones and that over other, even with the US ban I've stuck with and want to carry on

@BootstrapCook @terryandrob @EE (worth noting this it true of all mobile phone network providers) 4/n

@BootstrapCook @terryandrob Same for phone contracts. @EE sim only offers - 1gb for £14/month - 200gb for £23/month (12p/gb) - unlimited data £35/month It's a great deal if you have £35 a month, but if you are on a low budget then you are only offered terrible value for money. 3/n

@EE Poor, a lot of loading times, buffering.