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EE outages and service status in Horwich, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Horwich, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 16, 12:47 AM GMT+1.
  • 40% Internet (40%)
  • 20% Phone (20%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 10% TV (10%)
  • 5% Total Blackout (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Horwich, England

The most recent EE outage reports came from the following cities: Bury, Salford, Blackburn, Wigan, Rossendale, Accrington, Preston, Chorley, and Bolton.

CityProblem TypeReport Time
Bury Internet 4 hours ago
Salford Phone 2 days ago
Blackburn Total Blackout 5 days ago
Wigan E-mail 7 days ago
Bury Internet 8 days ago
Blackburn Internet 10 days ago

Nearby cities with recent reports

Bury

1 recent signals

4 hours ago
Salford

1 recent signals

2 days ago
Blackburn

1 recent signals

5 days ago

Community Discussion

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EE Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours

  • jamiesnelgrove
    Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • JardiniereChef
    Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • cheftogo
    Michael Harrison (@cheftogo) reported from Walkden, England

    @EE this is totally unacceptable I have had no reception since October ! Update on M2* ***. The fix is taking our engineers longer than expected. We will get things back to normal as soon as we can. We will next update you on 18 April.

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • H34th3r87
    Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • AnthonyWadswo14
    No keyboard Cowards. (@AnthonyWadswo14) reported from Barton upon Irwell, England

    @EE Pitty your adverts are lies, pitty your broadband is crap, pitty you equipment is crap.

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • EmergMedDr
    Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    @EE It was out for three hours but, that's our first outage of any significance in years. Had an email saying it was back on too. Thanks for fixing it quickly yesterday.

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

  • whimbrelgirl
    Paula Baddley 🌻🇺🇦 (@whimbrelgirl) reported from Newton in Makerfield, England

    @EE you've hiked our broadband up by £10 this month with no explanation. Your website is useless. Phone calls have a 45 minute wait and there is no email. What happened to customer satisfaction?

  • jelly885
    Helen Davies (@jelly885) reported from Bury, England

    @EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

  • damienandem
    Damien & Emma (@damienandem) reported from Bolton, England

    @EE When you have poor credit , is there a certain amount of months of on time direct debit bill paying . Before you are allowed another contract?

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • HATSTheatre
    HATS Theatre Group (@HATSTheatre) reported from Urmston, England

    @EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • YawnoftheDad
    Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FootballFactors
    Graham Bean (@FootballFactors) reported

    Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.

  • RodRapid1784
    Sir Rapid Rod (@RodRapid1784) reported

    @EE is there a problem with phone signal atm ?

  • J0NMAY
    Jon May (@J0NMAY) reported

    @EE why on earth has my internet gone so slow it cant load a single page? this is unacceptle when i pay you £180 a month.

  • AshleyNoyce1
    Ashley Noyce (@AshleyNoyce1) reported

    @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint

  • judewri
    judewri ( Jude) 🌹💙 (@judewri) reported

    @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏

  • Harry_White96
    Harry (@Harry_White96) reported

    @EE internet struggling at half 10 at night with just my Xbox connected to it is a ******* joke. I'm paying for an apartment WiFi "optimiser". Reported this so many times but just get sent to a bullshit AI chat that doesn't help

  • tallwales
    Dave Boucher (@tallwales) reported

    @EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village

  • Stanley_Peacorp
    Stanley_Peacorp (@Stanley_Peacorp) reported

    @EE When I was changing my contract I was told I could never downgrade and had to stay at the highest plan.

  • ClarityClack
    ᗰOOᑎ 🌙 (@ClarityClack) reported

    I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

  • TheFulhamOracle
    The Fulham Oracle (@TheFulhamOracle) reported

    @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.