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EE outages and service status in Horwich, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Horwich, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 30, 6:25 PM GMT+1.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Horwich, England

The most recent EE outage reports came from the following cities: Bolton, Blackburn, Leigh, Wigan, and Bury.

CityProblem TypeReport Time
Bolton Wi-fi 7 days ago
Blackburn Wi-fi 8 days ago
Leigh E-mail 9 days ago
Bolton Internet 10 days ago
Bolton Internet 16 days ago
Blackburn Internet 20 days ago

Nearby cities with recent reports

Bolton

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

  • JardiniereChef
    Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.

  • thebeardedref95
    YS (@thebeardedref95) reported from Preston, England

    @EE Ridiculous that I get no service in my area as the mast has been decommissioned and I have to wait till 24th July to see if anything can be done! Can't make/received calls and to think you said I can cancel mid contract all of a sudden. So much for being loyal for 10 years

  • ehsanashraf
    Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, England

    @EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @VodafoneUK please tell how you have the cheek to advertise Unlimited data and yet have a 25gb fair usage limit yet a real network like @EE has a fair usage of 1000 GB ,

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

  • Michael_Gleeson
    Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    This is becoming a joke now @EE. I’ve barely had any signal at home for 8 days now.

  • iampaulmcnally
    Paul McNally (@iampaulmcnally) reported from Salford, England

    I’d imagine @EE would be able to half their customer’s bills if they stopped showing that bloody awful plane landing broadband advert, every 15 seconds for the last six months.

  • wrightpeter
    Peter Wright (@wrightpeter) reported from Bryn, England

    Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days

  • mark_bingley
    Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • barden_derek
    Memorial Minders (@barden_derek) reported from Rishton, England

    @wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them

  • BigDaz88
    Darren Greenshields (@BigDaz88) reported from Bolton, England

    Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

  • lisa_red4d
    RamonaLisa (@lisa_red4d) reported from Urmston, England

    @EE It was on the letter YOU @EE sent me to inform me I had an outstanding payment after switching contracts. It was quoted twice as the no to call as no longer being an @ee customer u can’t use 150. So as well as paying you what I owed you managed to cream an extra £14 out of me.

  • A_ndrew
    Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • YawnoftheDad
    Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

  • Louplou1084
    🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • cmahoney21
    Catherine Mahoney (@cmahoney21) reported from Billinge Chapel End, England

    @EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • AnthonyWadswo14
    No keyboard Cowards. (@AnthonyWadswo14) reported from Barton upon Irwell, England

    @EE Your router is garbage. Your tech is garbage. Is anyone coming out of contract with @bt_uk? Don't swap your bt hub for an ee router. It is total garbage. Don't believe the advert the wi-fi is trash.

  • davejthorp
    The Strictly Spoiler (@davejthorp) reported from Preston, England

    @EE I’d have loved you to just give me a date when things changed because they clearly have and I suspect it’s a change to my material detriment It’s a simple question and one you should have been able to simply answer The fact you can’t/won’t suggests that my complaint has merit

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

  • rachelbbridge
    Rachel Bridge (@rachelbbridge) reported

    @grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄

  • beakym
    Martin Jones (@beakym) reported

    @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

  • T_lo1972
    Tracey (@T_lo1972) reported

    @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

  • GordonMurdie
    Gordon Murdie (@GordonMurdie) reported

    @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

  • the_murfmeister
    Iain Murphy (@the_murfmeister) reported

    @EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.

  • SallyFinestone
    Sally Finestone (@SallyFinestone) reported

    @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

  • HLD159
    British & Proud (@HLD159) reported

    @jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off

  • Daylightfire
    J (@Daylightfire) reported

    outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

  • tank_matt
    TankMatt and 452 other people (@tank_matt) reported

    @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having