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EE outages and service status in Horwich, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Horwich, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Apr 28, 4:38 PM GMT+1.
  • 60% Internet (60%)
  • 20% E-mail (20%)
  • 20% Total Blackout (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at EE

EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Horwich, England

The most recent EE outage reports came from the following cities: Leigh, Bolton, Blackburn, Wigan, Bury, and St Helens.

CityProblem TypeReport Time
Leigh E-mail 3 hours ago
Bolton Internet 1 day ago
Bolton Internet 8 days ago
Blackburn Internet 11 days ago
Wigan Total Blackout 20 days ago
Blackburn Internet 1 month ago

Nearby cities with recent reports

Leigh

1 recent signals

3 hours ago
Bolton

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • SouthernLad21
    Peter (@SouthernLad21) reported from Rawtenstall, England

    @EE no EE service at all disgusting BB4 area please sort it

  • lisa_red4d
    RamonaLisa (@lisa_red4d) reported from Urmston, England

    @EE It was on the letter YOU @EE sent me to inform me I had an outstanding payment after switching contracts. It was quoted twice as the no to call as no longer being an @ee customer u can’t use 150. So as well as paying you what I owed you managed to cream an extra £14 out of me.

  • JardiniereChef
    Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE Who on earth issues bills without dates. ? Im flabbergasted

  • AnthonyWadswo14
    No keyboard Cowards. (@AnthonyWadswo14) reported from Barton upon Irwell, England

    @EE This ee router is just as bad as the bt superhub 2. stop lying about gaming being better on Xbox it is just as garbage on ee as bt I still get my arse kicked every game.

  • JardiniereChef
    Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.

  • EmergMedDr
    Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    Hey @EE Would love my internet to work it's been down 2 hours. Have an advanced life support course to work on and Destiny 2. Actually just Destiny 2.

  • Martin_Robbo87
    Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • stepughe_easy_e
    Steve pughey easy e (@stepughe_easy_e) reported from Salford, England

    @craig_c83 @EE @tescomobile Ee network is so so bad

  • Steffers1984
    Steph Crosbie (@Steffers1984) reported from Lowton, England

    @EE whats going on in WA3 area - no signal again. Every day this last week the signal has gone at some point and for a significant period of time. So no calls, no Internet, cant contact the kids, they cant contact me..... what am I paying for????

  • makende69
    keelo (@makende69) reported from Urmston, England

    @EE Complain about your poor customer service

  • RebekahSwan2
    Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • detective_truth
    The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • mark_bingley
    Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours

  • helculshaw
    Helena (@helculshaw) reported from Bolton, England

    @EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • samantha_nev
    Samantha Neville (@samantha_nev) reported from Bury, England

    @EE Complaint has been resolved now thank you, but its still the second time I've been mis-sold a product by EE so thought I should let people know so they can avoid your dodgy sales team 👍

  • gwebo79
    gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?

  • BaroqueChic
    ⚫️ ElleQat (@BaroqueChic) reported

    @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

  • BrianSlater1976
    Brian Slater (@BrianSlater1976) reported

    @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

  • brucejijones
    BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported

    @EE you suck!! you keep threatening to call within 15 minutes. It’s been over a month now! When I’m having issues with text messaging it’s pathetic to keep sending me messages I can’t respond to! Who the hell does you use cases Its an AI loop from hell

  • bryanp247
    Bryan Pinto (@bryanp247) reported

    @EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about

  • brdinvestigate
    BRD Investigations (@brdinvestigate) reported

    @EE Why have you suspended my services when I've paid over £120. Disgusting service. I did a promise to pay after redundancy and you said you wouldn't. I paid tonight and then suddenly you suspended my services..... Shocking!

  • notjay92349724
    not jay (@notjay92349724) reported

    @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

  • arcpantmcgee
    C (@arcpantmcgee) reported

    Surely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice

  • Tedtalks13
    Teds (@Tedtalks13) reported

    @EE i think in going to cancel. amytime anywhere.

  • _BNAG
    BNAG (@_BNAG) reported

    @EE how hard can it be to cancel my broadband!? My new provider couldn’t get you to do it. You couldn’t do it when I rang up, I was told I’d be contacted when it could be done, it’s been three days and nothing. This is ridiculous.