EE Outage Report in Horwich, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent EE outage reports came from the following cities: Preston, Manchester, Accrington, Bolton, Salford, Blackburn, St Helens, Skelmersdale, Wigan, Leyland and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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stehad86 💚
(@stehad86) reported
from
Manchester, England
@EE my broadband isn't work. Any known issues in Manchester? Where can I check without the hassle of being stuck on hold. Ps I've already tried turning the router off and on, I don't have a landline phone either to check the line, and I use a Chromebook with no ethernet port
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Christine C
(@Conuggy) reported
from
Manchester, England
@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Pete Potter
(@Fartlek_Pete) reported
from
Manchester, England
@EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?
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Ryan Cunliffe
(@ZeroManYT) reported
from
Urmston, England
@EE I'm surprised no one a has capitalized on the fact that you represent a bee you should call your service HiveNet Short for Highspeed Networking
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE your upgrade deals are awful and trying to get hold of your customer service team to discuss is ridiculous. Really like the coverage EE offer but I'll be going elsewhere now.
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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TranceFan4Ever
(@beefstock3) reported
from
Manchester, England
@EE I’ve added the ultimate by sport but how do I get the free google chrome cast as on the phone said go in store so did that and they couldn’t help either.
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HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE I'm a long standing customer and need assistance with an upgrade which in error has created another contract from 09.07 Can Customer Services assist me?
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE I spoke to Gabriel who could offer me deal £30 more than what you can get elsewhere.... Really disappointing as previous service over the last 6/7 years has been great, but at those prices and with the service, it's difficult to stick around.
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE Finally got hold of someone who was no help whatsoever. Looks like my partner and I will be going elsewhere.
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
@EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!
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HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE *** can i find out how much it would be to cancel my watch?
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE what number do i ring from a different network to cancel a contract
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Hardy
(@drmatthewhardy) reported
I was so fed up at one point last night that I tried to get out of my contract - but @EE wanted £179.80 to terminate our contract early, despite having used up the whole 14 day cooling off period trying to get the data issue sorted.
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2020
(@ChekalovZoran) reported
@EE how come a big company like yours has the worst app ever?. Its either maintenance or "we are having difficulties ". Constantly
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Mr Fonzie
(@MR_FONZIE) reported
@ee is your app down as I can't pay my bill??
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Eilidh Devenney
(@curlyworld) reported
@EE could someone please get in touch urgently, I’ve been left with no roaming in USA as it’s blocked though I have the confirmation text of approval. Please help
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Crofty
(@BatmansLass) reported
@EE The reason the payment was late was because right was never going to pay you more than I owed you. I had to wait for you to send me the correct amount, which I had informed you of. I can’t call you to say it’s paid or check youve received the payment. It’s a mess
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Matthew Hardy
(@drmatthewhardy) reported
An update to this story: On Friday night, after spending 2 1/2 hours on @EE's tech help chat line, I was finally able to chat to a senior staff member who solved the "no data" issue within 5 minutes (hurrah!). He also promised they'd give us the deal we'd been sold by @bt_uk
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Matthew Hardy
(@drmatthewhardy) reported
We'll see if this sorts the issue. But my initial impressions of @EE are of a company with inadequate customer service. Sure, you can get through to a junior chatbot within a few minutes, but they can't solve your problem.
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SemiBreveBot.xyz Status
(@semibstatus) reported
@EE what is up with your service around Holbeach, UK, H or H+ or EVEN E around most of the town. Absolutely awful and am considering changing providers
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michael king
(@michael73181333) reported
@EE my internet went down last night, and just been told a engineer won’t be out until Monday! All my devices including tv and mobile phone are reliant on internet, as the phone signal is bad. Very upset with the service
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?