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EE outages and service status in Horwich, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Horwich, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 30, 6:25 PM GMT+1.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Horwich, England

The most recent EE outage reports came from the following cities: Bolton, Blackburn, Leigh, Wigan, Bury, and St Helens.

CityProblem TypeReport Time
Bolton Wi-fi 2 hours ago
Blackburn Wi-fi 1 day ago
Leigh E-mail 2 days ago
Bolton Internet 3 days ago
Bolton Internet 10 days ago
Blackburn Internet 13 days ago

Nearby cities with recent reports

Bolton

2 recent signals

2 hours ago
Blackburn

1 recent signals

1 day ago
Leigh

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    @EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

  • JoshBancroftUK
    Josh Bancroft 🎙📻 (@JoshBancroftUK) reported from Ramsbottom, England

    I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

  • RobLord77
    Rob Lord (@RobLord77) reported from Salford, England

    @EE is the network down in Manchester??

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I have a mobile WiFi device that I no longer require how do I go about cancelling my contract no issues just installed broadband thank you 😁

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • iampaulmcnally
    Paul McNally (@iampaulmcnally) reported from Salford, England

    I’d imagine @EE would be able to half their customer’s bills if they stopped showing that bloody awful plane landing broadband advert, every 15 seconds for the last six months.

  • JoJo_P_87
    🐾 Jo ت 🐾 (@JoJo_P_87) reported from Bury, England

    @LittleEm1989 @EE Go to @VodafoneUK they not bad.

  • dave6018
    David (@dave6018) reported from Penwortham, England

    @SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    @Khar0s @EE Was an early upgrade from a Note 9. Worst decision I made tbh

  • robdgamble
    Rob Gamble (@robdgamble) reported from Bolton, England

    @boltonbez @EE @glastonbury Cant getba signal in Blackburn, cant get a signal at home. It is easily the worst network I have ever been on.

  • jelly885
    Helen Davies (@jelly885) reported from Bury, England

    @EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

  • EmergMedDr
    Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    Hey @EE Would love my internet to work it's been down 2 hours. Have an advanced life support course to work on and Destiny 2. Actually just Destiny 2.

  • HATSTheatre
    HATS Theatre Group (@HATSTheatre) reported from Urmston, England

    @EE I'm a long standing customer and need assistance with an upgrade which in error has created another contract from 09.07 Can Customer Services assist me?

  • YawnoftheDad
    Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

  • pastrywuff
    🍩 Doughnut Wuuf 🍩 ドーナツ 🧍➡🇺🇦 (@pastrywuff) reported from Leyland, England

    You know what’s insane? The fact that my Pixel 5, that has been on contract for a year and a half with @EE, would still cost me over £500 to cancel early - I’ve got 7 months left. Pixel 5 cost £500 brand new even back then! That’s like a £2k contract for a £500 phone!!

  • TheFootyTog
    Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • H34th3r87
    Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • nickynoblend
    #NoBlend (@nickynoblend) reported from Rawtenstall, England

    @EE hi, is there a problem with signal in rossendale? I’ve had no signal or 4g for over a week now and have to stay connected to WiFi at all times!! So does my friend

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • martyncodes
    🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lava087
    Simon (@Lava087) reported

    @O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!

  • _BNAG
    BNAG (@_BNAG) reported

    @EE how hard can it be to cancel my broadband!? My new provider couldn’t get you to do it. You couldn’t do it when I rang up, I was told I’d be contacted when it could be done, it’s been three days and nothing. This is ridiculous.

  • Daylightfire
    J (@Daylightfire) reported

    outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

  • Nicklo2k
    Handsome Nick (@Nicklo2k) reported

    @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE

  • pamie1984
    Pamela Docherty (@pamie1984) reported

    @EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

  • littlenaughty38
    penny smith (@littlenaughty38) reported

    @EE is there an issue sending messages it keeps coming up failed 😣

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE I'm on to customer services now

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.