EE Outage Report in Horwich, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent EE outage reports came from the following cities: Manchester, Burnley, Salford, Bolton, Blackburn, Rossendale District, Accrington, Barton upon Irwell, Skelmersdale, Wigan, Chorley, Bury and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Manchester |
Internet | |
| Burnley |
TV | |
| Manchester |
Wi-fi | |
| Manchester |
Phone | |
| Salford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Helena
(@helculshaw) reported
from
Bolton, England
@EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE I spoke to Gabriel who could offer me deal £30 more than what you can get elsewhere.... Really disappointing as previous service over the last 6/7 years has been great, but at those prices and with the service, it's difficult to stick around.
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours
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HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE I'm a long standing customer and need assistance with an upgrade which in error has created another contract from 09.07 Can Customer Services assist me?
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE your upgrade deals are awful and trying to get hold of your customer service team to discuss is ridiculous. Really like the coverage EE offer but I'll be going elsewhere now.
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
@EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!
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TranceFan4Ever
(@beefstock3) reported
from
Manchester, England
@EE I’ve added the ultimate by sport but how do I get the free google chrome cast as on the phone said go in store so did that and they couldn’t help either.
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stehad86 💚
(@stehad86) reported
from
Manchester, England
@EE my broadband isn't work. Any known issues in Manchester? Where can I check without the hassle of being stuck on hold. Ps I've already tried turning the router off and on, I don't have a landline phone either to check the line, and I use a Chromebook with no ethernet port
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Ryan Cunliffe
(@ZeroManYT) reported
from
Urmston, England
@EE I'm surprised no one a has capitalized on the fact that you represent a bee you should call your service HiveNet Short for Highspeed Networking
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE Finally got hold of someone who was no help whatsoever. Looks like my partner and I will be going elsewhere.
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Anthony Crook
(@YawnoftheDad) reported
from
Urmston, England
@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
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Pete Potter
(@Fartlek_Pete) reported
from
Manchester, England
@EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today
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David Brewster
(@David_Brewster) reported
from
Manchester, England
@EE assistance please. Internet connectivity over the last 7 days has deteriorated. Almost daily now, I lose connection up to x7 times, buffering before reconnecting. On average, takes a few minutes to resettle. Not ideal and feel there’s been a change to what was a good service.
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE what number do i ring from a different network to cancel a contract
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RamonaLisa
(@lisa_red4d) reported
from
Urmston, England
@EE It was on the letter YOU @EE sent me to inform me I had an outstanding payment after switching contracts. It was quoted twice as the no to call as no longer being an @ee customer u can’t use 150. So as well as paying you what I owed you managed to cream an extra £14 out of me.
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Murdo Fraser
(@murdo_fraser) reported
@EE had no mobile signal in Perth since 4pm yesterday. What is the problem?
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Miss Keith
(@MissKeithTweets) reported
@EE hi, I have just upgraded and gone into a new contract. First payment taken yesterday and I have been overcharged. Taken almost £50, should be £37 with a £40 spend cap. Phone lines seem to be down. Can someone look into this please?
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matt hodges
(@sonnyfocai) reported
@EE I went and had a look and all the shutters were down and the door was locked
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THE RIPPED ROOSTER
(@THERIPPEDROOST) reported
@EE Im not gonna lie,i used to have ee,infact ive been with them all,but hand on heart to be fair to EE their internet never cut out once in 2 years ,they have the superior internet
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Mark Sharon
(@MarkSharon_DP) reported
@EE trying to get thru to discuss an upgrade... doesn't even ring before cutting out. Prices have now rocketed, no discounts for long term custom now. What a farce. About to lose a customer.
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M P
(@MP79964010) reported
@EE I've been trying to get in touch with you guys since yesterday and your phone lines (150 & 08009566000) are not working!!! What the hell is going on, your customers need to know what's happening!!!
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Chris Reinert 777th brigade.
(@firechild_uk) reported
@EE Ten days after getting a new handset and the network still isn't activated on the sim provided, bounced from previous provider and back again with no way to contact your company as the number isn't recognized via your automated responses when calling is shambolic...
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Madeleine Woodfield
(@mmwoodfield) reported
@EE hi, I am trying to get in touch with customer service but neither number is working, what's the best way to get in touch? Thanks
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Eilidh Fairfoul
(@eilidhfairfoul) reported
@EE terrible customer service from @EE . After being assured for the past 2 months that my bill would be correct again I have been overcharged and now I’m being told there is nothing you can do. Over my 2 yr contract you will take £54 too much. This is not ok.
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Eilidh Fairfoul
(@eilidhfairfoul) reported
@EE is there a problem with your 150 line? It cannot context when dialled (on more than 1 EE phone).