EE Outage Report in Horwich, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horwich, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent EE outage reports came from the following cities: Blackburn, Manchester, Wigan, Preston, Bolton, Salford, Burnley, Rossendale District, Accrington, Barton upon Irwell, Skelmersdale, Chorley and Bury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE your upgrade deals are awful and trying to get hold of your customer service team to discuss is ridiculous. Really like the coverage EE offer but I'll be going elsewhere now.
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours
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Ryan Cunliffe
(@ZeroManYT) reported
from
Urmston, England
@EE I'm surprised no one a has capitalized on the fact that you represent a bee you should call your service HiveNet Short for Highspeed Networking
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE Finally got hold of someone who was no help whatsoever. Looks like my partner and I will be going elsewhere.
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HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE I'm a long standing customer and need assistance with an upgrade which in error has created another contract from 09.07 Can Customer Services assist me?
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Pete Potter
(@Fartlek_Pete) reported
from
Manchester, England
@EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?
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John Leavy
(@JohnRLeavy) reported
from
Manchester, England
@EE I spoke to Gabriel who could offer me deal £30 more than what you can get elsewhere.... Really disappointing as previous service over the last 6/7 years has been great, but at those prices and with the service, it's difficult to stick around.
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Anthony Crook
(@YawnoftheDad) reported
from
Urmston, England
@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.
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Memorial Minders
(@barden_derek) reported
from
Rishton, England
@wm4175 @mouthwaite @EE I've been with ee for ever the first time I got a mobile was with T Mobile never had a problem with them
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
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TranceFan4Ever
(@beefstock3) reported
from
Manchester, England
@EE I’ve added the ultimate by sport but how do I get the free google chrome cast as on the phone said go in store so did that and they couldn’t help either.
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HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today
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David Brewster
(@David_Brewster) reported
from
Manchester, England
@EE assistance please. Internet connectivity over the last 7 days has deteriorated. Almost daily now, I lose connection up to x7 times, buffering before reconnecting. On average, takes a few minutes to resettle. Not ideal and feel there’s been a change to what was a good service.
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stehad86 💚
(@stehad86) reported
from
Manchester, England
@EE my broadband isn't work. Any known issues in Manchester? Where can I check without the hassle of being stuck on hold. Ps I've already tried turning the router off and on, I don't have a landline phone either to check the line, and I use a Chromebook with no ethernet port
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE what number do i ring from a different network to cancel a contract
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
@EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!
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Helena
(@helculshaw) reported
from
Bolton, England
@EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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koopa
(@kpa421) reported
@Robbo1979says @EE Because EE are terrible. Best customer service? absolute travesty more like, as soon as my contact is up? I'm gone.
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Aboy
(@FranklyUk) reported
@MarcAllera @EE Amount Ofcom fined @EE for over-charging. £2,700,000. Amount ofcom fined EE for complaint handling failures. £1,000,000. Amount Ofcom fined EE for over-charge 118 numbers. £245,000. Times I was put through to someone senior when I complained of an inaccuracy on my account. 0.
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Steve Valentine
(@SJV1957) reported
@EE Why is that mast out of service/being worked on every 2 weeks?! It's ridiculous! And now 3 days without signal/phone. Best network....ummm I don't think so
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Ilovebrexit 🏴🇺🇦
(@David47203456) reported
@Star_Stef @EE @LNonno_ Well known issue. You have to send a text message every six months to keep the data active or they switch it off. You should have 100 free text messages with the 120gb. You can get it reactivated.
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Ilovebrexit 🏴🇺🇦
(@David47203456) reported
@GeekPill @EE Because you didn't send a text message every six months so they stop your data. It's a well known issue. You should have 100 free text messages. You can reactivate it though and get your data back 👍
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Mat Trousdale
(@MatChefTrout) reported
from
Commondale, England
@EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?
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Jill and David Kelly
(@ke1_jilland) reported
@EE Elderly Parents have been without mobile internet for several weeks now (Colintraive/Glendaruel). Status page just shows resolution time of 8 hours that never changes. Come on EE..they live in a rural community and rely on this life line for so much.
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Stuart Cook
(@stuartcook12) reported
@EE please can someone help. Previous customer having issues unlocking phone to use on another network! IMEI verification doesn’t work on website.. very frustrating
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Morriswl78
(@Morriswl781) reported
@TalkTalk, worst customer service experience ever experienced. Hugely regretting switching from @EE who had first class customer service. @TalkTalk customer services and tech support just don't appear to care, at least those whom I have dealt with. Brutal experience overall.
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Aboy
(@FranklyUk) reported
Had a totally random letter from @EE ECR team today which further undermines my ability to make a complaint of have a voice in anything. Their abusive 'policy' of subjugating customers is unacceptable and is the cause of huge suffering.