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EE outages and service status in Horwich, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Horwich, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 24, 4:49 AM GMT+1.
  • 58% Internet (58%)
  • 17% Wi-fi (17%)
  • 13% Phone (13%)
  • 8% TV (8%)
  • 4% E-mail (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horwich, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at EE

EE is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Horwich, England

The most recent EE outage reports came from the following cities: Bury, Blackburn, Accrington, Preston, Chorley, Salford, Wigan, Bolton, and Leigh.

CityProblem TypeReport Time
Bury Internet 4 hours ago
Blackburn Wi-fi 21 hours ago
Accrington Internet 2 days ago
Preston E-mail 2 days ago
Preston Internet 2 days ago
Chorley TV 3 days ago

Nearby cities with recent reports

Preston

2 recent signals

2 days ago
Bury

1 recent signals

4 hours ago
Blackburn

1 recent signals

21 hours ago
Accrington

1 recent signals

2 days ago
Chorley

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horwich, England

Latest outage, problems and issue reports in Horwich and nearby locations:

  • juloln
    julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours

  • helculshaw
    Helena (@helculshaw) reported from Bolton, England

    @EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

  • cctingle
    C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • Louplou1084
    🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • H34th3r87
    Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • lisa_red4d
    RamonaLisa (@lisa_red4d) reported from Urmston, England

    @EE It was on the letter YOU @EE sent me to inform me I had an outstanding payment after switching contracts. It was quoted twice as the no to call as no longer being an @ee customer u can’t use 150. So as well as paying you what I owed you managed to cream an extra £14 out of me.

  • KiraGreen7
    Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • jablunt71
    Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • jamiesnelgrove
    Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • martyncodes
    🚂🏳️‍🌈Meowty McFly (@martyncodes) reported from Ramsbottom, England

    Or generally poor connection on @EE 👀

  • AnthonyWadswo14
    No keyboard Cowards. (@AnthonyWadswo14) reported from Barton upon Irwell, England

    @EE Pitty your adverts are lies, pitty your broadband is crap, pitty you equipment is crap.

  • AlexWilliams01
    𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • PeterTa75875224
    Peter Taylor (@PeterTa75875224) reported from Leigh, England

    Terrible service from @EE Expected much better.

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today

  • pumadale
    Dale (@pumadale) reported from Urmston, England

    @AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

  • HATSTheatre
    HATS Theatre Group (@HATSTheatre) reported from Urmston, England

    @EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer

  • jackiefromaccy
    Jackie Rawstron (@jackiefromaccy) reported from Accrington, England

    @EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkHarper99
    Mark Harper (@MarkHarper99) reported

    @EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE

  • _Jack323
    Jack (@_Jack323) reported

    @Na676767nana @EE yo are they still having issues ?

  • drhanko2
    Dr Hanko Honkasson (@drhanko2) reported

    @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

  • mikegardner_wb
    Mike Gardner (@mikegardner_wb) reported

    @TomTugendhat @O2 @EE I was in the West Midlands at the weekend. Reception ranged from patchy to awful. Countless billions wasted on high speed rail instead of reliable hi-speed mobile / Wi-Fi connectivity.

  • ach59
    Photo man (@ach59) reported

    @EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)

  • SamEvans336
    Sam Evans💙🚜 (@SamEvans336) reported

    @EE roaming has gone down pls sort it out

  • ChrisMilbank
    Chris Milbank (@ChrisMilbank) reported

    Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

  • MarkHarper99
    Mark Harper (@MarkHarper99) reported

    @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

  • Boothy_4
    David Booth (@Boothy_4) reported

    @_nicks_tweets @EE Same issue!