EE Outage in Ramsbottom, Borough of Bury, England

@EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

@EE the customer service I’ve just received from an Ann-Marie via the web chat is first class 👏🏻

@EE is your App and website log in down?

@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

@EE mixed bag with you lot today. One lad telling us to shop elsewhere and not wanting to help and the other sorting us out with two upgrades and an hours chat. Doesn’t take much to be nice 👍🏻

@bethhhkx @EE I don’t think you need to give notice just ring and say you want to cancel just have to pay what you owe

Your better off ordering the iPhone 13 pro now from @EE cause it will be out by the time I get my 12 pro absolute joke and I’m not the only one waiting forever That I know either, about number network kmt yeah till your order something #waiting #ee #fuming

@EE still waiting for somebody to phone me over my ever intermittent broadband. Yet just had email saying “we’ve closed your complaint” how convenient to sweep it under the carpet !

@EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

@EE just taken out 2 new SIM only contracts with you. Spoke with a customer service agent called Lauren Mallett based in South Wales. What an absolute star, she is a credit to your company, please reward her for being so amazing! 🌟 she’s due to have a baby 👶🏻 in January 💖

5G is terrible in Manchester @EE

@EE I’ve always enjoyed your network and your customer service is the best but I’m really annoyed this time as been told 3 different things about my bill

@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.

Good morning @EE got my new iPad delivered on Friday. It won’t pair with the brand new Apple Pencil. Apple can’t help. Really disappointed

@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

@EE please can you help? My phone is smashed so trying g to unlock it but it’s asking for an IMEI no? How do I find this if I can no longer use the phone?

@EE having real trouble with broadband/WiFi for a couple of days. Not great connectivity and using 4G for this message. How can I do a check on speed etc?

@EE Here to help, yet still not replied to any of the DM that have been sent over 20hrs ago. Soooo not really.

@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

@officialsouthn @EE You to ,I'm in W1 and since 4 weeks the Internet has been working so badly, we got 3-4h of Internet a day if we were lucky, I don't know what solution they gave me but after 5 calls to customer service and chatting on twitter the solution they gave me is upgrading

@EE @EE another day another no Internet connection from EE which has been going one for 1 month, ..everyone I talked to gave me a different answer to what the problem could be the final phone call with customer service they said: you need to upgrade..so your best solution

@EE another day another no Internet connection from EE which has been going one from 1 month, ..everyone I talked to gave me a different answer to what the problem could be the final phone call with customer service they said: you need to upgrade..so your best solution

@EE Is the upgrade page down?

@EE when can I expect you to upgrade your systems in my area, little to no useable signal. Been like it for years. signal box/wifi calling is all well and good when I have broadband..(BT)

@EE Received a txt, contacted your unhelpful customer service and was categorically told it's government policy for EE to rise prices with inflation? The complaint was closed after Helen in your Exec Office rudely ended the call after 2mins. EE's customer experience is horrific!

@EE and @MarcAllera 2 days trying to get a resolution after #EE sent me an email stating they have received the upgraded phone and are happy Yet #EE still refuse to give me back the £550 taken out of my account. Solicitor now instructed and the bill for #EE will be £3,000+.

Awful experience with @EE today. Was left soo distressed and the call taker hung up and didnt call back. *collects pac code* @VodafoneUK can you do better?

@EE Don’t worry, it’s not at an intermittent issue, it’s constant. At home and the spot I was in.

@EE And of course you ignore that tweet and fail to comment on it