EE Outage in Oldham, England

@EE Hi I have been a customer of EE for many years using various iPhones. I am considering a new iPhone. Do you have any deals to upgrade with an Apple Watch included?

@EE how can you take money from my account for a pay monthly SIM card when I haven’t even received the sim card or used any of your service yet??

@EE is the network down in Manchester??

1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2

@EE - WIFI down all day today/ so now, not only have I not been able to make calls since January. No internet today. Not a penny of compensation despite you acknowledging I’ve got a problem with dropped calls and paying over 100pm for multiple contracts ....shocking

I've asked both @bt_uk and @EE to solve some problems over the last couple of weeks. Both have failed, both seem to have forgotten after promising to get back to me. With so much competition this really shouldn't happen anymore.

@EliteGarethF @EE Problem when they have a huge cutover base, mass marketing and rolling out 5G.

@EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please

@EE It depends. The most recent just before I tweeted you was just a random drop off. All fine and working and then it fell over and needed a reboot. However on Thursday it was slow all day despite reboots. Video calls were near impossible all day.

Amazing that @EE say don't call if possible because of Covid but don't have a dedicated online page to report broadband problems. Well it's crap EE. Unreliable and slow. It's like 2001 in our house...#TheySaidEEWasRubbish #ShouldHaveListened

@EE we have had a letter to upgrade one of our phone letter say we cancel online we can not find this and can not get through on the phone need to give 30 days ASAP sim only business

@EE I sorted my that out earlier and it just said they were having some issues, I'll try again in the morning. Thanks for the reply.

@EE I've never really fancied a saveloy dip. Might have to summon up some courage and try one when we're next up in the True North-- whenever that might be. Stay safe.😷

@SarahBalfour9 @Beatstream_live @EE @StreamGm I downloaded the app and it sorted the issue. X

@EE hi, my elderly dad had a message saying his PAYG service with EE is ending but can switch to three. Would his number and payment be the same. How would he go about switching. I cant visit him due to lockdown and he is very confused

@keswickbootco @Ammonyte @Apple @EE Hopefully EE can help you, i would reset it after a back up, that may help

@LittleEm1989 @EE Go to @VodafoneUK they not bad.

@EE is there an issue with broadband at the moment #nointernet

Hi @joelycett I've been told of multiple @NHS staff that the @EE help to pay phone contracts is a waste of time and a publicity stunt. Anyone who already pays for unlimited get no help compared to the ones who pay next to nothing. Talk about not helping your most loyal customers

@EE / self isolating due to cystic fibrosis. No signal in house to make calls since December. Numerous calls to you (check notes) no call back or speed test sent. I have two contracts with you and neither phone can make calls. Can ANYONE help or allow me to cancel my contracts.

@EE @EE Hi, my mobile data doesn't seem to be down so cannot use my phone without WiFi. Please provide details on the issue?

@EE Hi, my mobile data doesn't seem to be down so cannot use my phone without WiFi. Please provide details on the issue?

@OpenreachHelp Yes I told the BT engineer at the time he disconnected our phone line in order to give a phone line to another white person but he still drove off yes we have contacted our service provider @EE we are waiting for them to wake up to reinstate the phone line #openreach disconnected

@EE It's been a good few weeks now. Constantly having to use my limited mobile data because the WiFi can't support more than one device using it. I'd leave for another company but I don't want to pay the termination fees.

@EE hoping for help with pay as go phone not working abroad. It was fine then stopped after account was changed from monthly to pay as go. I have enough credit just won't make/receive calls or send txt.

@EE paying for 75Mbps download, lowest should be 50 but here I am day 2 of it being 11Mbps download. The issues I'm having with you guys are getting frustrating beyond belief unfortunately

do I upgrade to apple and pay more or go to @SamsungMobile or @NokiaMobile again and end up tearing my hair out because of their USB-C charging issues. A scratch on the camera lens is not causing these @EE #fuckthis

@EE You can do absolutely nothing!!! Been on the phone to customer service and they were not helpful one bit. Give me a discount on my remaining line rental plan and my PAC code to help. I’m basically without a line for a whole week ??? Something I was not informed

EE technical team is the worst on this planet. Feel to just pay off this stupid contract and get a sim only elsewhere because how you just disconnect my SIM card with no warning??? FUMINGGGGG is an understatement !!! @EE hope you see this 😡😡😡😡

@EE I haven't had s phone signal since yesterday. I am in Islington London Is there a Problem ?