EE Outage in Rochdale, England

@EE is your App and website log in down?

@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.

@EE Complain about your poor customer service

@EE mixed bag with you lot today. One lad telling us to shop elsewhere and not wanting to help and the other sorting us out with two upgrades and an hours chat. Doesn’t take much to be nice 👍🏻

@AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

@bethhhkx @EE I don’t think you need to give notice just ring and say you want to cancel just have to pay what you owe

Your better off ordering the iPhone 13 pro now from @EE cause it will be out by the time I get my 12 pro absolute joke and I’m not the only one waiting forever That I know either, about number network kmt yeah till your order something #waiting #ee #fuming

@EE still waiting for somebody to phone me over my ever intermittent broadband. Yet just had email saying “we’ve closed your complaint” how convenient to sweep it under the carpet !

@EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

@EE just taken out 2 new SIM only contracts with you. Spoke with a customer service agent called Lauren Mallett based in South Wales. What an absolute star, she is a credit to your company, please reward her for being so amazing! 🌟 she’s due to have a baby 👶🏻 in January 💖

5G is terrible in Manchester @EE

@EE I’ve always enjoyed your network and your customer service is the best but I’m really annoyed this time as been told 3 different things about my bill

Good morning @EE got my new iPad delivered on Friday. It won’t pair with the brand new Apple Pencil. Apple can’t help. Really disappointed

@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help

@EE please can you help? My phone is smashed so trying g to unlock it but it’s asking for an IMEI no? How do I find this if I can no longer use the phone?

@EE having real trouble with broadband/WiFi for a couple of days. Not great connectivity and using 4G for this message. How can I do a check on speed etc?

@EE Here to help, yet still not replied to any of the DM that have been sent over 20hrs ago. Soooo not really.

@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed

@EE Having a lot of signal problems, my wife is trying to make important calls but the signal keeps dropping out meaning she's missing the call. Never had this issue before. Its been the same for two days, having pretty much no signal!

@EE Is there a broadband issue? I have no internet

@EE Yes. My fiancee also gets the same message on his phone when he logs in so surely it's a problem with ee?

@EE worst customer experience ever. Thought it was all sorted and had to call again.

@EE been in tears and panic over your service today. Worst customer experience over the last few weeks ever.

@EE Anyone joining EE needs their head checking. Crap customer service. Poor loyalty scheme (with them for 5 years and still wanted money for upgrade) non competitive deals. Do what I did and join @giffgaff

@EE is there an outage of tv service in whaley bridge?

@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

@EE I've not long upgraded to the Samsung S20 Ultra, and i'm having some issues with it. Its constantly telling me it has no SIM, it drops calls frequently, If i connect it to any BT device, i cant be heard on any call during the connection, or afterwards 1/2

@EE Hi, the issue seems to have resolved this evening.

@EE I can’t get enough on phone and live chat is a waste of space. Can someone help me?!