EE Outage in Rossendale District, Lancashire, England

Poor signal in Manchester city centre the past few days @EE - is this being fixed? Thank you

@EE is ur EE app on iPhone down its not letting me log in it just keeps putting me to the Home Screen of my iPhone ?

I bought a sim online on Friday, paid £20 for a 30GB data pack, and gave my PAC Code. The sim has arrived, my number hasn’t transferred and I have £0 credit?? I need HELP ASAP and you cannot contact anyone at EE? How’s this even possible?? @EE @EEHelpdesk

@EE And please tell me what is a complaint acctually going to do?

Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

@EE thanks for completely blanking me today. The issue still has not been resolved. So much for customer service! I won't be paying my bill until this is rectified as I refuse to pay for a service I'm not getting!

@EE I'm down for early upgrade now with a fee but free if i wait until March. Think i may have to check this out 🤔

@EE uk take a leaf out of @YouTube books. Great customer service, I'm also late today paying them for my continued premium service. Did they cut me off... No, let my videos run another day and shortly will get another month's payment. You @EE gonna make it my mission to cancel

@SameDayCoventry @EE Sounds like a good deal. I was with them for 18 years and had no issues and a first class service. When I came to renew they wouldn't do anything for me at all so moved to a new network. That was 6 years ago now.

@EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

@EE Hi. Who do I get intouch with about my signal?? I've had no phone signal for just over a week & I pay a £135 a month bill!! It just simply isn't good enough!! Thanks!! Rachel Greenwood

@EE No I haven’t got the time to spend talking on the phone, I should be able to find good deals online like I can with other networks including yourself if I’m a new customer.

@EE Why can I get better deals just by searching on the internet than I can from your dedicated upgrade page. Customer for 10+ years, think it time 👋

Or generally poor connection on @EE 👀

@EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….

@EE The numbers for this weeks lotto would be a good help?

@Apple 15.0.2 has killed 5g on my iPhone 13 pro max on @EE looking at the Internet i don't seem to be alone. Network reset won't work nor will restarts pls fix this ASAP even doesn't work on @ThreeUK sim not happy

@EE I’ve upgraded my phone and put my old sim inside but it’s not picking up the network so can’t use my phone.

@EE hi I am in Manchester airport and I have no signal in terminal two

@BattyeB @EE I'm afraid I can't recommend @O2 even if they have good coverage where you are... you can't get any service from them. Been trying to get through for an hour this time #notfitforourpose

@EE You have been upfront about the price increase but as you see from the Government, things arent set in stone and still charging it and then making 2billion profit is a bit rich,not the sort of company I want to deal with.I will be leaving after nearly 25 yrs of being a customer

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE only 4G service at Manchester airport!? What is this 2015!!? There's not even a BT WiFi hotspot 😩😩 #FirstWorldProblems

@EE Unable to make phone calls as there’s a reported outrage in my area, (MK13) in Milton Keynes. This has been on going all. Unable to pnone EE as the call cuts out. How long will this issue last and are engineers working on the problem?

Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE How do I get a letter of deadlock from EE ? Iam going to the Ombudsman. Fed up with the dreadful service.

@EE is there anyway I can turn off 5G on my plan? Whenever I go into a 5G area everything takes an age to load. No problems on network checker either.

@markycoghlan @EE They don’t care! I literally escalated this to the top. I have no 4G and signal at home for almost 2 weeks now! Honestly, Yakut to ombudsman they are trying to scam people

@paulmcbride4 @EE I was with EE since before they became EE. I am filing complaint with ombudsman and also if it’s not resolved I am taking the to court for financial loss I am facing.