Is EE having an outage in Manchester, England?

@downing2 @EE I was with them for 10 years got the iPhone 7 and lost it 2 days later in a taxi, they would do **** all for me, not even a better rate on another phone so ended up having 2 contracts. Now with Vodafone.

@EE @downing2 No loyalty with any of these networks, happy to take your money but will never help you out.

@baazz90 @the24hrplumber @SkyHelpTeam @bt_uk @EE @virginmedia Too much that,fed up of paying stupid prices. X

So ive been paying 20 quid for apple music a month after @EE have been stealing 9 quid off me month. That company never ceases to amaze me. Piss takers

@HarrisonHeating @mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia We had problems with bt trying to cancel a old phone line years ago, none of these providers fill me with confidence x

@mk1plumbing18 @SkyHelpTeam @bt_uk @EE @virginmedia It’s awful, it’s continually buffering! X

@EE Sometimes I like to time how long it takes for one of your store staff to ask if I need any help. I’m currently up to six minutes.

@CubeyMason @EE @NintendoUK For sure! I thought I was the only one having this issue and it was driving me mental (restarting the Switch about 15 times!) If it comes back online for me, I'll let you know... 👍

Most mobile providers now offer 'Internet calling' which means mobile signals via Internet. If you don't have a mobile signal your broadband will carry texts and calls. Therefore if you can shop online, you can recieve a text! @BBCNaga @Moneybox @O2 @VodafoneUK @EE

@EE I’ve been having data issues all day. In and around Manchester. I cannot connect to 4G / mobile data and/or send texts.

@EE customer service is a joke, tried to change my address and couldn't do because I didn't know what devices I've got 🤔 only got 2 and it was neither I'm done contracts up next month

Diabolical service from @EE as always in Cheshire this afternoon For years the service around #Tarporley has been terrible on A49/51 but they have excelled themselves today. No service whatsoever Yet, when you check their coverage website, it should be full 4G Time to move on

@johnrahers @MarcAllera Don’t. It’s bloody ridiculous. Works one week, do and change nothing and it’s crap the next week. Can’t fault @EE in any other way. I just presume they want me to have a digital detox on the tube. 🙄

When you have been treated absolutely despicably after being a customer for 25 years by a member of staff in a call centre at @EE I recorded your call you silly man and will contact @BBCWatchdog #customercare #hugemistake #gobsmacked

@EE Internet is down yet again, been told 5 times in the last 2 weeks this would be resolved and still nothing!

@EE absolute appalling service received broadband been down for over a week and nobody contacted me.

@EE have you got issues only I’m unable to make any calls and I’m not the only one.

So I got a message from @EE saying I'm due an upgrade and I've just been into the shop in Manchester just to be told that I would have to pay more for the new phone and I'd lose my free BT sports and 10GB of data which was given to me after several bad issues with this company.

Yeah come on @EE ... ! Help us out .. @EllesmereXmasD1

@EE Excellent customer service from Wilmslow store by the way, but DPD are hopeless

@EE @Offcom how bad, I paid the extra to do yearly upgrade fee now I'm told you have issues with upgrades. I signed a contract now you are breaking it

@EE The Two Mobiles work OK the @O2 seem to have it bad not not working the 4G

Today reminds me why I left the awful @O2 and joined the far better @EE 🥰🙏🏻

Today reminds me why i left the awful @O2 and joined @EE . Much bettee 👍🏼

@EE so I goes to upgrade last week had to wait a week. Goes in again today , system down absolute Joke. Not the same since BT taken over

@DPD_UK delivery service from your Middleton depot is abysmal . One day cancelled delivery second day promised time slot now overdue by 3 hours . Your contract renewal with @EE Is not looking promising.

@EE husbands phone unable to make or receive calls since yesterday afternoon. Was giving engaged tone yesterday now saying it’s currently unavailable. When will this problem with the network be sorted out as he’s losing business!! Your technical team say they are monitoring it

@EE Still doesn’t work! I can’t donate using your service

@EE why can’t I donate to @BBCCiN you can’t unbar as a 3rd party using your service

This WIFI issue is ridiculous, I can’t watch anything because i only get buffering, I can’t play my PlayStation becuase the games I play all need updating (WHICH WONT HAPPEN BECUASE @EE ARE A JOKE)

So had reason to complain about @EE because of their service. The customer service agent just didn’t seem to care and wanted to get rid of the call so issued a deadlock letter because in her words “let the ombudsman deal with it” after 20 minutes on the call such shocking service

@EE are the worst company I have ever dealt with. AVOID!!

@EE It's the cost mainly and that for 9 months apple have been taking £10 a month from me without me saying yes to it and when I took my phone into the EE shop the guy didn't know how to stop it either. Which was the last straw. Mainly it's the cost and the lack of service or perks.

@EE and I will continue to tweet you and show you up for complete lack of customer service until this matter is resolved

@EE It's a bt issue @ee folk. Our neighbours on talk talk have the same issues. No broadband, no telephone.

EE are actually a piece of shit, soon as you have something bad to say they just stop replying to you. Great customer service. @EE

@EE I can’t call them their customer service is closed now.. I ordered for my phone to come today, for some reason they tried to deliver on Friday and now today I’ve had nothing even after calling and them telling me it’s coming tonight.. not impressed.

@EE Just update guys, it worked great for the 2 weekends I was there, think you may have a new customer. 😃

@EE So apparently they tried to deliver it on Friday when I specifically asked your customer service to deliver it Monday, I hadn’t received any texts about this, and now I have no clue when it’s going to be delivered again

@EE I haven’t had a text or been offered any other rearrangement, I nearly didn’t get this phone through EE you guys were dealing with a big complaint from me and now this has happened, I may just call customer services.

@EE @TMobileHelp got in touch and asked for all details via DM only to reply that I need to visit EE online which is no help. Been there already and I am not paying for a call to sort out your mess

@EE unable to register my pre @TMobileHelp phone on EE site. Have a serious issue with PAYG credit disappearing but seems I can't get help anywhere unless I pay 25p a minute to call you

@EE received a phone call yesterday saying that I'm eligible for a free upgrade however I just paid for one for new pixl3 not got my phone but as over 14 days can't cancel and reorder - don't think this is good customer service to charge me my upgrade fee when phone not released

@EE You've added TWO wifi boxes to my account, which Iv never asked for or ever received

@EE They’ve never been reset, so I can’t do that. Still unlikely to explain 1.7 GB in 8 hours when on wi-fi…

So to add insult to injury @EE have just invalidated my partners SIM card due to my complaint, do not touch them with a barge pole incompetent does not cover this.

@EE call centre customer service reps are starting to slip in terms of customer satisfaction. Been with them for years but I think is time I explore options to be honest. #disappointing

Apparently @EE customer service advisors do not know that just arranging a call back would be the best way forward, clearly training is severely lacking and their scripts do not allow for actuall complaints. @BBCWatchdog

So @EE absolutely cannot even bring themselves to deal with a huge complaint that has resulted in massive inconvenience and now distress for me, if you have a choice look elsewhere for a company that values you.

So this morning @EE have not disappointed with the absolute incompetence lack of regard and general lack of responsibility with which they treat complaints.

@EE So the saga continues. Now my phoneline has been cut off a week early. Can @EE get anything right. Very poor customer service. I will be demanding a refund if I get charged this is totally unacceptable.

@WetWipesCoD @EE Thanks for the heads up!! The customer service has been fine but the Internet service has been impossible to live with,

@coffeemadman @EE Avoid Free it's the weakest network in France

@EE Whilst I thank you for the reply, it’ll be pointless, I’ll yet again explain the problem you will again tell me to go into airplane mode turn off & on etc change from Auto Network to Manual select EE all to no avail - still won’t help that EE cannot cope with demand!

@EE lost everything in a fire. Need connection in such torrid times; Sky could not help and suggested cancelling for the duration. EE gave every family member 20 gig of data free to "help you over the first month of this difficult period and we are happy to help going forward".

@EE yeah still doesn't work my Underground WIFI even after the restart from your side. Once I put in the password and click accept it just cuts off my phone to my homepage.

@EE So live chat is busy and when I get into it and ask about a delivery query it says it can’t help.

@coffeemadman @EE Yeah it's one of those weird things the English networks can't fix. I remember it only because it's been on Watchdog quite a few times over the years. As It used to cost quite a lot of money I. E. International roaming fees.

@EE No, it tells me to contact customer services.

Landing in Faro and hearing @ee is 'shit' for service and being able to provide service whilst waiting to get off the aeroplane #personal @MarcAllera