EE Outage in Manchester, England

Poor signal in Manchester city centre the past few days @EE - is this being fixed? Thank you

@EE is ur EE app on iPhone down its not letting me log in it just keeps putting me to the Home Screen of my iPhone ?

I bought a sim online on Friday, paid £20 for a 30GB data pack, and gave my PAC Code. The sim has arrived, my number hasn’t transferred and I have £0 credit?? I need HELP ASAP and you cannot contact anyone at EE? How’s this even possible?? @EE @EEHelpdesk

@EE And please tell me what is a complaint acctually going to do?

Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

@EE what's the waiting time on S22 ultra upgrade ? Mine seems to have stalled on 16/03. Monies taken from my account but no progress on the phone itself . Any issues from @SamsungMobile ???

@EE thanks for completely blanking me today. The issue still has not been resolved. So much for customer service! I won't be paying my bill until this is rectified as I refuse to pay for a service I'm not getting!

@EE Can I transfer from my recent network with same number to EE network?

@EE I'm down for early upgrade now with a fee but free if i wait until March. Think i may have to check this out 🤔

@EE uk take a leaf out of @YouTube books. Great customer service, I'm also late today paying them for my continued premium service. Did they cut me off... No, let my videos run another day and shortly will get another month's payment. You @EE gonna make it my mission to cancel

@SameDayCoventry @EE Sounds like a good deal. I was with them for 18 years and had no issues and a first class service. When I came to renew they wouldn't do anything for me at all so moved to a new network. That was 6 years ago now.

If @bt_uk suggest you switch to @EE to save you money, say no. Painful process from day 1. Direct debit initially set up wrong, 8 phone numbers with random charges on the bill. Awful experience.

@EE Hi. Who do I get intouch with about my signal?? I've had no phone signal for just over a week & I pay a £135 a month bill!! It just simply isn't good enough!! Thanks!! Rachel Greenwood

@murphy_doodle @EE 🤬🤬🤬🤬 that is awful

Or generally poor connection on @EE 👀

@EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….

@EE The numbers for this weeks lotto would be a good help?

@Apple 15.0.2 has killed 5g on my iPhone 13 pro max on @EE looking at the Internet i don't seem to be alone. Network reset won't work nor will restarts pls fix this ASAP even doesn't work on @ThreeUK sim not happy

@EE I’ve upgraded my phone and put my old sim inside but it’s not picking up the network so can’t use my phone.

@EE hi I am in Manchester airport and I have no signal in terminal two

@EE I keep losing my 5g signal, for a few months it was all fine, the last few weeks I very rarely get 5g at home the mast is about 325 metres from my house

@EE I want my old service reconnected until the engineer comes on the 6/6. I paid for an upgrade on the 16/5 and waited until today for an engineer appointment, who didn't turn up. You disconnected me and I can't work for 10 days via hotspot. As my provider you have to do better

@EE brought a new phone, got delivered today and the sim isn’t activated. I called up and i got told the issue might be fixed on Saturday. Why send it out if you knew there might be a problem. How many days do i have to go without a working phone now? Ridiculous

@EE @MarcAllera @MarcAllera 2/2 but disconnected service anyway. No communication to me and I had to call you. I’m now having to wait another 10 days for an engineer to maybe turn up. You have to be able to reconnect me in this interim period as I can’t work via hotspot from my phone

@EE @MarcAllera I would like you to reconnect me to my old service, as the router is still in place and this must be within your gift to do so. I paid for my upgrade on 16/5 and waited 10 days for the first available engineer appt which was today. They didn’t turn up today 1/2

@EE The irony of upgrading my service is I now have no service and now have to wait 10 days with no internet for your engineer to turn up. Or will they bother? Who knows?

@EE hi, what time does your customer service close? I was on hold for almost an hour, then I've just seen on your site you're open from 8am-9pm? If that's the case then i don't know why there was no automated notice to tell me you're closed, instead of wasting my time for 50 mins

@EE I’ve been on the phone for nearly 2 hours today. I’m now searching for a hot-desk to work from. It’s a spectacularly awful customer service

@EE It’s not acceptable that the Open Reach engineer doesn’t turn up and you disconnect my internet, leaving me without any service until an Open Reach engineer is available on 6 June. I work for the NHS and this is impacting on my work @MarcAllera

@EE more than an hour on hold to fix your upgrade mistake, told to go to a shop as I upgraded online?? Asked for a Manager - promised a call more than 2 hours ago - now have been waiting on the chat for an hour. Will be transferring personal and large business accounts away.