EE Outage in Manchester, England

Really regretting moving from @ee to @ThreeUKSupport. Signal/network speed is awful

@EE I have contacted them. They are incompetent, dishonest, obstructive and rude. I'm not going back to the store.

I just have to say it @EE has the friendliest people in customer service ever! The difference is massive comparing to other carrier companies.

@EE To be honest it’s been a while....don’t get me wrong it works on occasions but I expect a constant good service not a sporadic one.

Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...

@EE Held on for EE customer services for 75 minutes and gave up

@EE ‘they’ have put up a new mobile phone mast 150m from my house. Now when I’m on the phone the call quality is awful It just keeps breaking up. 😨

@EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.

@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

@EE Votes do not justify twice the price as any other service provider. You need to stop believing your own hype and look after your loyal customers before they start filtering away, you know, the ones that have stuck with you and built your company

@goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g

@EE over the last few days I keep getting calls from papa New Guinea at all times of the day and night how can I stop this as they are all from different numbers so just blocking the number won’t help

After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.

@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE

@EE Had issues whilst I've been down in Middleton, Manchester since Friday. I come here most weekends and it works fine. I live in Huddersfield and it usually works fine down there.

@EE your 4G in Ashton is SLOW

@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍

@EE She can’t do anywhere near as bad as the magician - he was hopeless

@EE better pattern up your network I don’t pay to have 1 bar or network. 🥴

@EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now

@EE I’m sick & tired of my awful @Apple @iPhone_News #iphone6se what an awful phone. No wonder it’s discontinued & I cannot get a cover for it. My contract ends at the end of the year! I want a new phone now.

@skellstar @EE @ee Same issue here. I'm in Bolton town centre.

@EE your members site seems very broken! Desktop and also the app! Just tried to upgrade and it’s taken me 3 hours and then a get an error message at the end! This is the 3rd attempt in 2 weeks! Not sure you want me to upgrade!

@EE Robyn, this is essentially useless as this conversation has been had again and again. EE need to rectify this issue without me having to have repeated, pointless conversations only to be told the masts can't cope.

No network signal again @EE And yes, I know there's cricket on nearby. These issues with overloaded masts need sorting out. Football and cricket run throughout the year and everytime, we lose network coverage altogether. And no, I don't want to use WiFi calling

@EE Hi JT. Not yet I’m focussed on having my £742 back from @O2 then I will have a look and start a contract. The customer service and signal is appalling from O2 so I’m looking forward to changing to a reputable service provider.

@EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

@EE wtf is wrong with your app! Literally the worst app ever!!!!

@EE promoting 5G when their whole network is a bag of shit 😭

@ClaireLouiseutb @EE They are the shittest network in the world @VodafoneUK number 2

@EE My phone has been down most of the day... 21c technology and I can’t even make a basic phone call.... get you act together & stop ripping off the hands that feed you 😡😡😡

@EE is there a network issue my phone won’t ring any other mobiles but it will land lines

Fantastic @EE no phone network!😡😡😡

What is happening with this phone signal @EE I have just upgraded to the iPhone XS Max and the signal is shocking

@EE Looks like Vodafone beat you to it. Just like they beat BT (your parent company)to being the first UK network back in the early 80’s. When you talk the talk you’ve got to walk the walk #ee #vodafone #5g #pippedtothepost

@EE still waiting on a call to stop @btsport please can this be resolved ASAP I have been a customer for years this is really frustrating

Another night of pixel vision streaming football brought to you the shitty broadband supplied by @EE please put my deal up so I can leave you are the worst Internet provider I have had in 20 plus years

When your broadband is with @EE and you try and stream BT Sport and it drops out slows down blurs is laggy and unwatchable. Why are you always so bad @EE

@EE your customer service is the worse in the world your employees lie and lie again and are dam right ignorant I’ve been called sir mr and a host of transphobic abuse and now I’ve reached my limit @BBC this is what we spoke about and now I’m happy to proceed with the interview

Why is my @EE broadband so so poor everytime the football is streamed it dies. This time ethernet cable direct and still glitches. I hate this service. So unreliable.

@thegourmetgays @VodafoneUK @EE FIX IT @VodafoneUK (4 bloody days trying to work it out)

So @EE what's wrong with the signal in the Glossop area 😠

@EE This makes sense, but I don't know why they couldn't tell me that over the 4 live chats I've been in. Thanks for your help. You guys do god's work. 🙏

@EE having really poor connection on 4G. All apps closed can’t load any pictures. (Manchester area)

Absolutely shocking!! @EE openreach are taking the proverbial now! I NOW have to wait a further 10 days for the same problem I was told on the 29th March this is COMPLETELY unacceptable and upmost shocking service!! #Liveonthe6thMarch #StillWaiting 🤬🤬🤬🤬🤬

Apparently I need to call in at an @EE shop with my passport to get them to cancel my subscription to something they had told me I had already cancelled two months ago #muppetry

Unbelievably poor customer service from @EE when calling them this evening. It was like 'Computer Says No' for twenty minutes. Utter dogshit

@virginmedia This is the experience I have had of VM ever since I can remember, but it was either you or 6mbps with phone line, but soon I will have fttp with @SkyUK or some other @EE but deffo not you, never ever again @virginmedia.

@EE Joanne in Darlington retentions, Fantasic customer service and managed to get me upgrade deal on the S10e I was happy with and a bit cheaper than im paying now. One happy customer .

@EE Makes me want to cancel the contract especially given the cooling off period. EE have taken £200 off me and I have nothing to show!

@EE No one answers the phone! The customer service is shocking

@MarcAllera 3 different stories by your @EE team as to why my OTPs are no longer being sent. A) It's the government's fault B) It's the fault of @Ofcom for imposing the Mobile Network Security Regulation. (@Ofcom deny this) C) We don't have to...

@EE It has nothing to do with my phone. I have an iPhone and it works perfectly well when not in the City Centre of Leeds. I’ve seen other people have reported problems too but nothing has been explained as to what the issue is. We are paying for a service that you are not providing.

@EE please could you tell me why the signal on my Samsung is so bad in my house I'm really fed up of it now .

Hmmm, judging by carrier websites, it's looking like @EE might have exclusivity over the 128GB Pixel 4 XL in the UK, either that or all the other carriers are slow.

@EE No because logging onto EE account requires a credit card num I believe and I don't have one... Thanks for your help if I had realised it was such a fuss I wouldn't have given him the phone just trying to help him out

@EE He’s not got it on his as it’s got no internet on So it’s harder for him he gets signal then when I answer my phone or his son answers his phone it goes. I just hope that they really are trying to fix it as this is bad

@EE hi I have no network on my phone but it says it isn’t down in my area

Nearly 5 days @EE has been down not good at all can’t wait for my contract to be up then am going to a different network