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EE outages and service status in Ashton-under-Lyne, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 6 outage signals in the last 24 hours around Ashton-under-Lyne, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 19, 1:29 PM GMT+1.
  • 43% Internet (43%)
  • 27% Phone (27%)
  • 16% Wi-fi (16%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)

The latest reports from users having issues in Ashton-under-Lyne come from postal codes OL6 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ashton-under-Lyne, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashton-under-Lyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ashton-under-Lyne, England

The most recent EE outage reports came from the following cities: Manchester, Ashton-under-Lyne, Dukinfield, Salford, Stockport, Oldham, High Peak, Rochdale, Glossop, and Stalybridge.

CityProblem TypeReport Time
Manchester Internet 1 hour ago
Manchester Internet 1 hour ago
Manchester Phone 3 hours ago
Ashton-under-Lyne Internet 6 hours ago
Dukinfield Wi-fi 10 hours ago
Salford Internet 13 hours ago

Nearby cities with recent reports

Manchester

9 recent signals

1 hour ago
Oldham

2 recent signals

4 days ago
Dukinfield

1 recent signals

10 hours ago
Salford

1 recent signals

13 hours ago
Stockport

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ashton-under-Lyne, England

Latest outage, problems and issue reports in Ashton-under-Lyne and nearby locations:

  • CraigBarlow
    Craig Barlow (@CraigBarlow) reported from Rochdale, England

    @EE is your App and website log in down?

  • HeyPappi
    Hey Pappi (@HeyPappi) reported from Salford, England

    @EE Can I transfer from my recent network with same number to EE network?

  • Shaunjenks
    Shaun Jenks (@Shaunjenks) reported from Urmston, England

    @DirectTechYT @EE EE are god damn awful, their 5G is basically unusable. I get very good service with Three locally, speeds in the excess of 1gbps on the daily

  • AlexWilliams01
    𝔸𝕝𝕖𝕩𝕎⚽️🎶🇪🇺💙 (@AlexWilliams01) reported from Ramsbottom, England

    @EE EE mobile network has been down in postcode BL0 since yesterday. Any news about when service will be restored, please?

  • phoenixmuaythai
    Muay Thai Boxing (@phoenixmuaythai) reported from Manchester, England

    @EE hi I am in Manchester airport and I have no signal in terminal two

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours

  • JohnRLeavy
    John Leavy (@JohnRLeavy) reported from Manchester, England

    @EE I spoke to Gabriel who could offer me deal £30 more than what you can get elsewhere.... Really disappointing as previous service over the last 6/7 years has been great, but at those prices and with the service, it's difficult to stick around.

  • KirstyTonge
    Kirsty (@KirstyTonge) reported from Manchester, England

    @EE Here to help, yet still not replied to any of the DM that have been sent over 20hrs ago. Soooo not really.

  • ross123540
    James-Ross Harrison (@ross123540) reported from Manchester, England

    @EE They close the call centres and the website doesn’t even let you get notified of the networks status because that too is broken! Will 999 call still work? How about my sick grandmother in Barnsley hospital, how is she supposed to contact anyone?

  • LucaEGKK
    Luca ✈️ (@LucaEGKK) reported from Ashton-under-Lyne, England

    @EE who do I speak to about really bad signal?

  • PodChilli
    TheChilliPod (@PodChilli) reported from Oldham, England

    @EE Any reason why I can get 100mbps in one room, and zero in the next room? Im about 100 yards from a phone mast. OL4 3DE. Signal usually OK.

  • imzackgrimes
    Zack Grimes (@imzackgrimes) reported from Oldham, England

    @EE the customer service I’ve just received from an Ann-Marie via the web chat is first class 👏🏻

  • bronaghinlondon
    Bronagh (@bronaghinlondon) reported from Manchester, England

    @EE Hi! I have 5G but my phone won’t connect to the internet, feeds won’t loads etc :( are there any issues?

  • Do_Ri_Me
    Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • BigKahunaStylee
    BigAsh (@BigKahunaStylee) reported from Sale, England

    @EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area

  • taz699572
    Taz (@taz699572) reported from Manchester, England

    @EE thanks for completely blocking both phone line on my mobile. I was after help. Now I’ve not a clue what to do. Lucky enough data is still working. Never get help for two lines on one phone. Cos it’s not gonna happen. Visit EE store. See if they can help.

  • sarawestney
    Sara Thompson (@sarawestney) reported from Bredbury, England

    Customer support from @EE is always 👌I’ve called them a few times over the years and they’ve always gone over and above to sort my problem. I wouldn’t ever use another provider! #creditwhereitsdue #greatcustomerservice

  • Chris_cfr_Hyde
    Chris Jones (@Chris_cfr_Hyde) reported from Manchester, England

    @StuLittle1972 @EE That's ridiculous... Is it all networks near you like that or just ee??... How do you deploy is it radio or phone? We have bad areas in Nwas area but our phones seem to work OK no matter what the signal

  • DjohnPerkins91
    🏳️‍🌈 Daniel John Perkins 🏳️‍🌈 (@DjohnPerkins91) reported from Manchester, England

    @EE And please tell me what is a complaint acctually going to do?

  • jodieadearden
    Joddie Anne Dearden (@jodieadearden) reported from Ashton-under-Lyne, England

    @EE hello EE. My grandad recently rang to renew her HBB and EE tv, on inspection of her contact and setting up her new unit your customer adviser has changed her to fibre broadband with no EE tv. Please can you resolve this ASAP, I can DM you to give her her details ? Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _deedee33
    Danielle Alexander 🇬🇧🇬🇾 (@_deedee33) reported

    Mate no service between New Eltham and Hither Green on the train @EE sort your network out!!!!!🤬🤬🤬🤬

  • PaulKohlerSW19
    Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reported

    I’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t help but think there’s a flaw in that process! @Ee can you please DM me with a number I can ring.

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

  • zort70
    Ian Knight (@zort70) reported

    @EE We have phoned and got through to someone, seems like an update last night made the router go offline. Had to do a factory reset and reconfigure our network settings to get it back running again.

  • tombrim21
    Tom Brimelow (@tombrim21) reported

    @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

  • jays360
    Jason Cleary (@jays360) reported

    @harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻

  • Ladyblues666
    LadyBlues The question is always Cui Bono? (@Ladyblues666) reported

    @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.

  • SandieScrivens
    Sandie Scrivens (@SandieScrivens) reported

    @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

  • echopark24
    David Echo Guild (@echopark24) reported

    Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

  • Mmck09
    Mmck (@Mmck09) reported

    Oi @EE why your box telling me there’s a problem with my internet when every other channel works. Trying to watch some a league and your cutting out and blaming the max broadband possible. Sort your eetv out