EE outages and service status in Altrincham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Altrincham, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 19, 8:31 PM GMT+1.
- Internet (46%)
- Phone (31%)
- Wi-fi (12%)
- E-mail (4%)
- Total Blackout (4%)
- TV (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Altrincham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Altrincham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Altrincham, England
The most recent EE outage reports came from the following cities: Manchester, Stalybridge, Wigan, Northwich, Knutsford, Warrington, Stockport, Oldham, and Sale.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Wi-fi | 20 hours ago |
|
Manchester
|
Wi-fi | 23 hours ago |
|
Manchester
|
Internet | 2 days ago |
|
Stalybridge
|
Internet | 4 days ago |
|
Manchester
|
Phone | 7 days ago |
|
Manchester
|
Internet | 11 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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HATS Theatre Group (@HATSTheatre) reported from Urmston, England@EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer
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Christine C (@Conuggy) reported from Manchester, England@mouthwaite @EE Virgin In particular are absolutely awful I’ve been paying full whack for fast BB yet it’s off more than it’s on so infuriating especially when you’re attempting to work from home! Absolutely poor service all round from Virgin media
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Chris Jones (@Chris_cfr_Hyde) reported from Manchester, England@StuLittle1972 @EE That's ridiculous... Is it all networks near you like that or just ee??... How do you deploy is it radio or phone? We have bad areas in Nwas area but our phones seem to work OK no matter what the signal
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Peter Taylor (@PeterTa75875224) reported from Leigh, EnglandTerrible service from @EE Expected much better.
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John Leavy (@JohnRLeavy) reported from Manchester, England@EE your upgrade deals are awful and trying to get hold of your customer service team to discuss is ridiculous. Really like the coverage EE offer but I'll be going elsewhere now.
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No keyboard Cowards. (@AnthonyWadswo14) reported from Barton upon Irwell, England@EE Your router is garbage. Your tech is garbage. Is anyone coming out of contract with @bt_uk? Don't swap your bt hub for an ee router. It is total garbage. Don't believe the advert the wi-fi is trash.
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Pete Potter (@Fartlek_Pete) reported from Manchester, England@EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?
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BigAsh (@BigKahunaStylee) reported from Sale, England@EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area
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Darren Ratcliffe (@webdarren) reported from Oldham, England@bharatbhandari1 @EE It doesn’t matter where I am it’s just as bad at home, Manchester, Stockport… just as bad in each area
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Joddie Anne Dearden (@jodieadearden) reported from Ashton-under-Lyne, England@EE hello EE. My grandad recently rang to renew her HBB and EE tv, on inspection of her contact and setting up her new unit your customer adviser has changed her to fibre broadband with no EE tv. Please can you resolve this ASAP, I can DM you to give her her details ? Thank you
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Catherine Doody (@doddoods71) reported from Warrington, England@EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE
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Shaun Jenks (@Shaunjenks) reported from Urmston, England@DirectTechYT @EE EE are god damn awful, their 5G is basically unusable. I get very good service with Three locally, speeds in the excess of 1gbps on the daily
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onerealbeanie (@onerealbeanie) reported from Manchester, England2/2 - have spoken to @EE who tell me that 2 local cell sites have been down since the beginning of last year and that they have no plans to resolve the issue. This is despite them putting a cell site directly opposite us. Off to Voda. Advising 310 others to do same. Cheaper too.
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Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same
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Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, EnglandJust an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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Simon Edge (@JardiniereChef) reported from Urmston, England@EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.
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Dale (@pumadale) reported from Urmston, England@AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.
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Darren Ratcliffe (@webdarren) reported from Oldham, England@EE data on my phone is really hit and miss - it either does or doesn’t work. I have tried resetting my network settings but that made no difference. What else can I do? It’s an iPhone 13 on the latest iOS
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bill (@billyocarroll) reported from Manchester, England@EE mixed bag with you lot today. One lad telling us to shop elsewhere and not wanting to help and the other sorting us out with two upgrades and an hours chat. Doesn’t take much to be nice 👍🏻
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W Woolfall D (@OxRoloxW) reported from Urmston, England07914639550 @EE google @GooglePlay this mobile number gaxly 8+ that have the problem with the software so u in the know
EE Issues Reports
Latest outage, problems and issue reports in social media:
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6igantuar (@6igantuar) reportedI'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus
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Oladapo Aina (@dapsycool_) reported@EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?
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Abhi (@ecfghjp) reported@EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience
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Shaun (@shauny67) reported@EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network
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AnnunciationSean (@LasallianSean) reported@EE Sorry, are you suggesting that the issue was that I didn't wait long enough on hold and that I should do the same thing again?
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Liam Parry (@liam_spx) reported@EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it
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Emma (@em_doapsi) reported@EE customer service phone line not working so can’t get help with the migration from BT service.
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🇯🇲7hanos876🇯🇲 (@thanos876) reportedSwitching to @ee broadband, might’ve been the worse thing I’ve done!! Damn near every week something is wrong with it! I’m sitting in the same room as the router, and I can’t get any connection.
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Alan Roberts (@AlanRob68902430) reported@EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and
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Colin Bassett (@SkyAtNight0000) reported@EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.