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EE outages and service status in Altrincham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Altrincham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 9:02 AM GMT+1.
  • 42% Internet (42%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 10% Wi-fi (10%)
  • 3% E-mail (3%)
  • 3% TV (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Altrincham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Altrincham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 11: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Altrincham, England

The most recent EE outage reports came from the following cities: Manchester, Wigan, Northwich, Knutsford, Warrington, Stockport, Oldham, Sale, Salford, and Altrincham.

CityProblem TypeReport Time
Manchester Internet 2 days ago
Wigan Total Blackout 2 days ago
Northwich Wi-fi 3 days ago
Manchester E-mail 3 days ago
Knutsford Internet 3 days ago
Manchester Internet 7 days ago

Nearby cities with recent reports

Manchester

3 recent signals

2 days ago
Wigan

1 recent signals

2 days ago
Northwich

1 recent signals

3 days ago
Knutsford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Altrincham, England

Latest outage, problems and issue reports in Altrincham and nearby locations:

  • cliffiedoyle
    Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England

    @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

  • sarawestney
    Sara Thompson (@sarawestney) reported from Bredbury, England

    Customer support from @EE is always 👌I’ve called them a few times over the years and they’ve always gone over and above to sort my problem. I wouldn’t ever use another provider! #creditwhereitsdue #greatcustomerservice

  • JohnRLeavy
    John Leavy (@JohnRLeavy) reported from Manchester, England

    @EE your upgrade deals are awful and trying to get hold of your customer service team to discuss is ridiculous. Really like the coverage EE offer but I'll be going elsewhere now.

  • mikekeenan
    Mike Keenan (@mikekeenan) reported from Warrington, England

    @BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.

  • MikeBray89
    Mike Bray (@MikeBray89) reported from Urmston, England

    Might be time to leave @EE after all these years. First they suspend my account, then message me saying my account is suspended because I haven’t paid my bill (which I have) and then the live chat cuts me off instantly. Why am I paying for this lack of service?

  • kev1n1985
    Kev (@kev1n1985) reported from Salford, England

    Hi @EE is there an issue with getting copies of bills online at the moment? Keep getting same error message when trying

  • Supersi1
    Simon McHale (@Supersi1) reported from Manchester, England

    @EE I am trying your PAYG SIM before committing to a contract and used your Christmas extra data offer however after topping up we can’t see the extra data promised. Can you help please?

  • mikewood77
    Mike Wood (@mikewood77) reported from Altrincham, England

    I was looking at 37 business handsets on @ee but with the introduction of rip off stealth roaming charges from January I’m not touching that network!

  • Shaunjenks
    Shaun Jenks (@Shaunjenks) reported from Urmston, England

    @DirectTechYT @EE EE are god damn awful, their 5G is basically unusable. I get very good service with Three locally, speeds in the excess of 1gbps on the daily

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • mckeaj
    John McKean (@mckeaj) reported from Warrington, England

    @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

  • bcamrhesford
    Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • billyocarroll
    bill (@billyocarroll) reported from Manchester, England

    @EE mixed bag with you lot today. One lad telling us to shop elsewhere and not wanting to help and the other sorting us out with two upgrades and an hours chat. Doesn’t take much to be nice 👍🏻

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • Sam_Cook_1986
    Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • SharynM22
    Sharyn (She/Her) (@SharynM22) reported from Manchester, England

    @deisetrev @EE I understand prices go up but £9 increase is taking the p! It’s never been that high before

  • Fartlek_Pete
    Pete Potter (@Fartlek_Pete) reported from Manchester, England

    @EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?

  • HATSTheatre
    HATS Theatre Group (@HATSTheatre) reported from Urmston, England

    @EE I'm a long standing customer and need assistance with an upgrade which in error has created another contract from 09.07 Can Customer Services assist me?

  • David_Brewster
    David Brewster (@David_Brewster) reported from Manchester, England

    @EE assistance please. Internet connectivity over the last 7 days has deteriorated. Almost daily now, I lose connection up to x7 times, buffering before reconnecting. On average, takes a few minutes to resettle. Not ideal and feel there’s been a change to what was a good service.

  • katierourke91
    Katie Rourke (@katierourke91) reported from Abram, England

    @EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AIIsopp
    Allsopp (@AIIsopp) reported

    Moved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.

  • DJE1007
    David Elliott (@DJE1007) reported

    @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

  • SurtseyAna
    Surtsey (@SurtseyAna) reported

    Are corporations dumb, or simply wind-up merchants? @EE You have 2-factor authentication on your website. What if you're trying to find out why your phone is not working?

  • ghostinzyn
    jessica (@ghostinzyn) reported

    @EE we’ve had no internet for two days now, why do we bother paying for a service that’s absolutely useless?! a little breeze outside and the wifi is gone!!

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.

  • ecfghjp
    Abhi (@ecfghjp) reported

    @EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience

  • owlsfan4eva
    ALL WEDNESDAY RNT WE (@owlsfan4eva) reported

    @Streffie @EE I’ve had same issues since yesterday and not one single person can rectify it

  • Ace053381840899
    Ace (@Ace053381840899) reported

    @EE your wifi box is so bad! Gave and promised false hope and trust but no the wifi service never seems to connect, always cuts off, just all around problems. Might just have to look into getting virgin media

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service

  • Dolly2107
    Alison simpson (@Dolly2107) reported

    @EE Well the service my partner has just endured was shocking.Oliver was very rude and unprofessional we are just wanting to buy a new phone . We are now on hold waiting to speak to someone else. Customers for years and get treated like paupers.