EE Outage Report in Altrincham, Trafford, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Altrincham come from postal codes WA15.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Altrincham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Altrincham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Altrincham, Trafford, England
The most recent EE outage reports came from the following cities: Manchester, Wigan, Sale, Stockport, Salford, Hale, Oldham, Altrincham, Leigh, Ashton-under-Lyne, Stalybridge and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Wigan |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Altrincham, England
Latest outage, problems and issue reports in Altrincham and nearby locations:
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍
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⚜️NikosAlessandroVrk⚜️
(@NikosVrk) reported
from
Salford, England
I just have to say it @EE has the friendliest people in customer service ever! The difference is massive comparing to other carrier companies.
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webdarren
(@webdarren) reported
from
Oldham, England
@EE ‘they’ have put up a new mobile phone mast 150m from my house. Now when I’m on the phone the call quality is awful It just keeps breaking up. 😨
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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keelo
(@makende69) reported
from
Urmston, England
@EE Held on for EE customer services for 75 minutes and gave up
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PAUL ASHCROFT
(@PAULASHCROFT4) reported
from
Stockport, England
@EE To be honest it’s been a while....don’t get me wrong it works on occasions but I expect a constant good service not a sporadic one.
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Asam
(@asammufc) reported
from
Ashton-under-Lyne, England
@EE your 4G in Ashton is SLOW
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Joe&Co®Denim/Apparel
(@JoeandCodenim) reported
from
Stockport, England
@EE Votes do not justify twice the price as any other service provider. You need to stop believing your own hype and look after your loyal customers before they start filtering away, you know, the ones that have stuck with you and built your company
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now
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Chris Roberts
(@ChrisRoberts69) reported
from
Sale, England
Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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Guy Rushworth
(@dreadedwhisky) reported
from
Manchester, England
After 48+ hours I’m still without any phone service. Despite being in contact with customer support at @virginmedia for over 48 hours. Had to buy a temporary @EE SIM card in the end. Fed up and frustrated to say the least.
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andy b
(@djandybower) reported
from
Middleton, England
@EE over the last few days I keep getting calls from papa New Guinea at all times of the day and night how can I stop this as they are all from different numbers so just blocking the number won’t help
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Ismail Mutlib
(@Ismailelnino) reported
from
Stockport, England
@goodebening1 @AbrarBNa @fadoofred92 @raheels88 @O2 @EE Guy tried to get me into it you know about how much of a sick deal it is. You are what your network is g
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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Trev Moulton
(@Trev_Moulton) reported
from
Middleton, England
@EE Had issues whilst I've been down in Middleton, Manchester since Friday. I come here most weekends and it works fine. I live in Huddersfield and it usually works fine down there.
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Carole Fossey
(@CaroleFossey) reported
from
Cheadle Hulme, England
@virginmedia Yes I don’t think so. You are certainly not marching with us. You haven’t replied to my tweets, answered my phone calls or made any effort at solving our problem. We upgraded to 500mg this week & have nothing but problems. Currently no internet. Thank god for @EE
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a sweet one 🌸
(@shumixox) reported
from
Manchester, England
@EE better pattern up your network I don’t pay to have 1 bar or network. 🥴
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Downer
(@cjdowner) reported
@EE was told my log in details aren’t correct (they are) so I went via the reset password route. Not getting the email. Help please?
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MrE🦊
(@gevans1974) reported
Took an upgrade out with @EE in Nov and chose a plan as it came with a free Nintendo Switch. Have been speaking to advisors on a regular bases to be told today that they have run out of stock and 'This means we wouldn't be able to send on out to you'. Shocking customer service.
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Noor Khan
(@nkhan1978) reported
@EE rip off. One agent was unlocking my phone for free and other wants to charge me. I am over 14 months into the contract and now you charging me to unlock my iPhone to use abroad? Why should I pay? I never been charged b4. Am I not paying enough £96 - £120 for past 5-6 years?
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Colly 🏴
(@CollyMei) reported
@EE is the worst company ever! I was with them for over a decade. Make it so difficult to close an account. fail to stick to call back arrangements. just keep charging for a dormant account!!
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Angela
(@AngGallacher) reported
Customer service from @EE absolutely abysmal today, not tried to offer us a solution but have said they will *waive the cancellation fee on a line we DID NOT cancel. Absolutely heartbroken as this was the only way we could communicate with the outside world due to #lockdown .
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Maisy Ray
(@mun2010cr) reported
@EE Thank for the reply Sam. The network is working this morning.
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Aingeal Durham
(@AingealDurham) reported
@EE received a new sim as part of my upgrade, it’s been 24 hour and still no service. I have tried restarting, can someone help?
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@EE Is it possible to remove a account number from my PAYG account with you, just dormant as have no use for it and would like to try to have my account tidied up, can you help?
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Jo
(@Jo86965381) reported
@EE I am devastated that my terminally ill Aunt STILL has no broadband after two weeks of contacting you, 4 modems and 4 engineers all saying the same thing but you have not sorted! Numerous calls to your customer service AND customer quality control. Please help us FaceTime her!
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Phoenix Rahman
(@Phoenixrahman) reported
@EE So penalise me rather than managing numbers that you issue. If I could have changed my number, I would have. However as I have personal reasons for not being able to, I feel that no reasonable action have been taken from your company. Such a disgrace.