EE Outage in Altrincham, Trafford, England

@ee I don’t understand why having a price cap should stop me from ringing landlines when I’ve not needed to even use the price cap? I’m ok but this seems pretty bad for people budgeting every penny during a cost of living crisis?

Terrible service from @EE Expected much better.

@EE Unfortunately not.. customer service from @DPDgroup_news is absolutely appalling

@EE My point was the nearer it gets the less it goes down eg the day before it will probably be about £90 still. I understand you are milking us for every last penny but there is a point where enough is enough.

@EE Apparently issues in the area with no fix date available. They don't expect you to Retweet their DM.

Hi @EE is there an issue with getting copies of bills online at the moment? Keep getting same error message when trying

2/2 - have spoken to @EE who tell me that 2 local cell sites have been down since the beginning of last year and that they have no plans to resolve the issue. This is despite them putting a cell site directly opposite us. Off to Voda. Advising 310 others to do same. Cheaper too.

@craig_c83 @EE @tescomobile Ee network is so so bad

@paddykenny17 @EE We had the same mate. Imagine relying on that **** show to run a business. Embarrassing on their part. Happy to charge the earth through.

@EE They close the call centres and the website doesn’t even let you get notified of the networks status because that too is broken! Will 999 call still work? How about my sick grandmother in Barnsley hospital, how is she supposed to contact anyone?

@EE So you will be compensating us for this outage? I was at Barnsley hospital today with no signal, it was a nightmare!

@EE sick of your crap network been on and off all week it has! Pay £70 for my data to not even work what a piss take!! I won’t be staying with your company once my contact runs out🖕🏽

@EE Haha errrrrrm not when I have no signal like what looks like hundreds.

@EE why are there so many ongoing problems it’s been months of calls dropping bad signal been with you for a very long time Not happy please advise ?

I’d imagine @EE would be able to half their customer’s bills if they stopped showing that bloody awful plane landing broadband advert, every 15 seconds for the last six months.

@EE who do I speak to about really bad signal?

Poor signal in Manchester city centre the past few days @EE - is this being fixed? Thank you

@EE And please tell me what is a complaint acctually going to do?

@EE what's the waiting time on S22 ultra upgrade ? Mine seems to have stalled on 16/03. Monies taken from my account but no progress on the phone itself . Any issues from @SamsungMobile ???

@EE Can I transfer from my recent network with same number to EE network?

@EE Warning customer service really poor

WiFi connection in the house has been awful this evening. Disconnected then when it reconnected the Internet speed is virtually non existent so you can't do anything. @EE sort it out!

@notJonahVeep @EE Thanks @notJonahVeep. I have no intention of going as silent as EE customer services have. I'm selling/buying a home, so unimpressed with them trying to pull an offer after running credit checks. They said I wouldn't need to worry about more credit checks if I accept their offer!

@EE @hueythered Typical EE raising prices. Best way to avoid this is to go with another provider. EE are likely to be shut down with how badly they are run

@samuelsbritton @EE Go elsewhere Sam and then call EE when you have a strong alternative offer and ask them to do even better. EE are often one of the slower providers, worse customer service and their social media team are a joke who spend their whole day making memes and ignoring customers.

@scott_and_ball @EE I'm in London and EE have no broadband to my property for 1 week. Such a bad company. Their social media team tweets all day about feminism, their IT team is busy watching Netflix and their CEO is busy on his August holiday. They can't get anything done.

@Hopscotch12341 @EE One way you can avoid this is by switching provider. EE are a terrible company and do not even respond to customers, like me, who ask them for help

@EE Topped up my 4GEE mini with £15, it’s showing the top up but no data? Can you help please?

@EE not happy in France, and needed to make a call- my data and everything is has been working but I can’t make any calls out to UK. Absolutely terrible service

@EE my broadband is down any idea how long for?