EE

EE Outage Report in Newton-le-Willows, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 01/22/2026 17:55

January 22: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Salford, Hale, Altrincham, Wigan, Leigh, Runcorn, Bolton, Sale, Warrington and Barton upon Irwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomSalford Internet
United KingdomHale Phone
United KingdomLiverpool Internet
United KingdomAltrincham Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • jackiesalt Jackie Salt (@jackiesalt) reported from Salford, England

    @EE please can you help? My phone is smashed so trying g to unlock it but it’s asking for an IMEI no? How do I find this if I can no longer use the phone?

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • shamrocktaylor Shamrock TB ☘ (@shamrocktaylor) reported from Sale, England

    @EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

  • Oli_Pins Oli Pinsley (@Oli_Pins) reported from Salford, England

    @EE Having a lot of signal problems, my wife is trying to make important calls but the signal keeps dropping out meaning she's missing the call. Never had this issue before. Its been the same for two days, having pretty much no signal!

  • morethanataxman Richard Whitehead ✏️ (@morethanataxman) reported from Sale, England

    @Patchypanda @Jason_Davie @EE Down again

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • EmergMedDr Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    Hey @EE Would love my internet to work it's been down 2 hours. Have an advanced life support course to work on and Destiny 2. Actually just Destiny 2.

  • H34th3r87 Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • morethanataxman Richard Whitehead ✏️ (@morethanataxman) reported from Sale, England

    @EE is your website down? I can’t access it to manage my account.

  • alfmabmillcat Alex Wuggie Farrell (@alfmabmillcat) reported from Salford, England

    Good morning @EE got my new iPad delivered on Friday. It won’t pair with the brand new Apple Pencil. Apple can’t help. Really disappointed

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • EmergMedDr Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    @EE It was out for three hours but, that's our first outage of any significance in years. Had an email saying it was back on too. Thanks for fixing it quickly yesterday.

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Heycaz Carolyn Jones (@Heycaz) reported

    @EE There seem to be a lot of technical issues with your app and website this am. Are there problems you are aware of?

  • AbbyyB__ Abby (@AbbyyB__) reported

    @stephdarlo @EE Do you have the app? I had this same issue and the live chat on the app was great!

  • FM_Bear1 Opposition FC (@FM_Bear1) reported

    @EE Hi there can you help with setting up my 4GEE WIFI MINI? We connected it and used to stream from the TV without registering it and it looks like we've used all the credit. We are unable to register it now.

  • Jamieleeboy Jamie (@Jamieleeboy) reported

    @Jessica85079057 @EE I got the money back but they are now refusing to take it off the bill which is now “overdue” despite explaining the fraud. @EE are shameless and don’t care about their customers. Just close the complaint and bury their head in the sand.

  • dickonprior Dickon Prior (@dickonprior) reported

    @sherrylynnpeck @EE Listening to that horrible "I wish it could be Christmas every day" song on an infinite loop is the worst form of torture.

  • Dori_J Ms Jones ✨ (@Dori_J) reported

    @EE Hi there , I can’t seem to access services and cannot get through to customer services. Can you help please ?

  • NotXsale Back to the Past (@NotXsale) reported

    @EE @FineAndSamD We are all having huge problems with your app this morning

  • dave28263 FTG (@dave28263) reported

    @ItsJamesPowers @EE Now the **** app don’t work so I can’t talk to anyone

  • PositivFuturist Andy (@PositivFuturist) reported

    @EE Trying to become a new EE customer & leave O2 Placed an order, got an email saying "Please call us to discuss order" but the email body is just a confirmation receipt Trying to call anyway to be sure - been on hold for 25 mins and counting Not a great start is it..

  • Maxmawc Max Caldwell (@Maxmawc) reported

    @EE On hold for an hour now trying to figure out why my bill is double what it is supposed to be. Is anyone even working on customer service today?