EE

EE Outage Report in Newton-le-Willows, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 12/16/2025 18:00

December 16: Problems at EE

EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Bolton, Liverpool, Sale, Salford, Altrincham, Warrington, Barton upon Irwell, Skelmersdale, Lymm and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomBolton Phone
United KingdomLiverpool Internet
United KingdomSale Phone
United KingdomBolton Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • morethanataxman Richard Whitehead ✏️ (@morethanataxman) reported from Sale, England

    @EE is your website down? I can’t access it to manage my account.

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • alfmabmillcat Alex Wuggie Farrell (@alfmabmillcat) reported from Salford, England

    Good morning @EE got my new iPad delivered on Friday. It won’t pair with the brand new Apple Pencil. Apple can’t help. Really disappointed

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • makende69 keelo (@makende69) reported from Urmston, England

    @EE Complain about your poor customer service

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • jackiesalt Jackie Salt (@jackiesalt) reported from Salford, England

    @EE please can you help? My phone is smashed so trying g to unlock it but it’s asking for an IMEI no? How do I find this if I can no longer use the phone?

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • shamrocktaylor Shamrock TB ☘ (@shamrocktaylor) reported from Sale, England

    @EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

  • EmergMedDr Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    @EE It was out for three hours but, that's our first outage of any significance in years. Had an email saying it was back on too. Thanks for fixing it quickly yesterday.

  • morethanataxman Richard Whitehead ✏️ (@morethanataxman) reported from Sale, England

    @Patchypanda @Jason_Davie @EE Down again

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • pumadale Dale (@pumadale) reported from Urmston, England

    @AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • Oli_Pins Oli Pinsley (@Oli_Pins) reported from Salford, England

    @EE Having a lot of signal problems, my wife is trying to make important calls but the signal keeps dropping out meaning she's missing the call. Never had this issue before. Its been the same for two days, having pretty much no signal!

  • H34th3r87 Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Peterjon1991 Peter (@Peterjon1991) reported

    @EE your network literally sucks ***.. dodgy connection in my house go away for the weekend and where I am yet again dodgy signal.. go to work.. dodgy signal.. 99% coverage you say bollocks I say unless everything I do falls@into that 1% area 👍🏼🤡

  • BurstFfsLuke BurstFfsLuke (@BurstFfsLuke) reported

    @EE It has stopped disconnecting now but it's really slow for no reason no clue why

  • HashtagVAL Hashtag (@HashtagVAL) reported

    @EE fix whatever is happening with ur routing or something pls man's got 60 ping on London servers

  • consultilands Chris Sandilands (@consultilands) reported

    @nigelwalsh @EE Another one you'll love is the Legal Ombudsman. I filed a complaint about my incompetent conveyancing lawyer in around Feb last year and I still just get a quarterly email updating me on their backlog...

  • tyrrelleden1 Eden Tyrrell (@tyrrelleden1) reported

    @EE Morning @EE is your upgrade section of your website down? Go to click on a link just showing message saying blocked?

  • markyDhughes Mark Hughes (@markyDhughes) reported

    @EE need some help I live in the so19 region, which according to coverage checker I get good outdoor 5g coverage , however when I go into a 5g area I lose connection to everything internet and calling signal, currently using a pixel 5 on a 5g plan. Any ideas please ?

  • purplelillith Secret Squirrel 💜🤍💚355 📚🕵‍♀️🔥 (@purplelillith) reported

    @EE My landline is not working.

  • robcarter35 Rob Carter (@robcarter35) reported

    @EE Trying to upgrade on your site but it just crashes when trying to complete the order. I’m guessing @O2 doesn’t have this problem

  • rmills461 🍸Roz 🍾 (@rmills461) reported

    @dean_reacher @EE It's ridiculous isn't it. Paying for a service we aren't getting!

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    My @EE broadband has been down since Thursday morning 😤 They say it’ll be fixed by tomorrow evening, but I’ll believe that when I see it. We’re constantly urged to do everything online, but that’s no use if the service is subject to prolonged outages.