EE Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent EE outage reports came from the following cities: Bury, Wigan, Liverpool, Bolton, Barton upon Irwell, Warrington, Skelmersdale and Lowton.
| City | Problem Type | Report Time |
|---|---|---|
 Bury |
Phone | |
| Wigan |
Phone | |
| Bury |
Internet | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE I'm a long standing customer and need assistance with an upgrade which in error has created another contract from 09.07 Can Customer Services assist me?
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
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Anthony Crook
(@YawnoftheDad) reported
from
Urmston, England
@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.
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HATS Theatre Group
(@HATSTheatre) reported
from
Urmston, England
@EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@EE website down…one job…
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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Ryan Cunliffe
(@ZeroManYT) reported
from
Urmston, England
@EE I'm surprised no one a has capitalized on the fact that you represent a bee you should call your service HiveNet Short for Highspeed Networking
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Helena
(@helculshaw) reported
from
Bolton, England
@EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours
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Ehsan Ashraf 🇵🇸
(@ehsanashraf) reported
from
Urmston, England
@EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!
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AMGW.D.W
(@amgw_d) reported
from
Lymm, England
Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE what number do i ring from a different network to cancel a contract
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Webber 💙💛
(@damianwebber) reported
@EE I’m not there any more. I went in to get some help with a roaming problem but it’s so annoying. I just feel like the shop is there just to sell phones, not to help people :-(
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wayne stanton
(@wrs1973) reported
@EE please can you help trying to contact you about reducing my contract
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Stephen Taylor
(@Red1cell) reported
@EE just changed from @bt and can’t get through to your support on 150 or the 0800 number. Help please!
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James Bucknall
(@james_bucknall) reported
@EE Afternoon, any issues with getting to talk to Customer Services at the moment? I can't! 150, a host of other numbers and online conversation (Chat) do not appear to be working for me... Thanks.
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Robert Mckelvey
(@RobertMck1983) reported
@EE your 150 number doesn’t work to complain your mast clearly isn’t working correctly @SellafieldLtd , full 4g signal, absolutely nothing…. As usual everything nowhere
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Mand
(@Thee_mand) reported
@EE is there a working phone number to get through to customer services or the upgrade department? I have tried all the numbers available on your website and 150 and none appear to be working 😩
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Sophie
(@hisophiehey) reported
@EE why is your phone line down 😭😭😭😭 pls fix
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Elaine Prosser
(@prosser_elaine) reported
@EE trying to find out position on delivery of two upgraded phones as emails/texts not being received to know what’s happening, but not getting any connection when trying to call. Is the phone service down?
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Amy Maylett
(@MaylettAmy) reported
@MarcusSamuel93 @EE Yeah it’s not working atm
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Tomasz Wiatr
(@wichru_cb) reported
I experienced the same problem when my contract with @EE finished. They asked to pay twice more than the competitors for services that were not even comparable to what others offered.