EE Outage Report in Newton-le-Willows, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent EE outage reports came from the following cities: Sale, Bolton, Liverpool, Salford, Altrincham, Warrington, Barton upon Irwell, Skelmersdale, Lymm, Wigan and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Phone | |
| Bolton |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Salford |
Internet | |
| Altrincham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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A Sid
(@asid21) reported
from
Salford, England
@O2 why does your network never work. Can't wait to get back to @EE
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keelo
(@makende69) reported
from
Urmston, England
@EE Held on for EE customer services for 75 minutes and gave up
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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John Green
(@J_P_Green) reported
from
Bolton, England
@EE She can’t do anywhere near as bad as the magician - he was hopeless
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⚜️NikosAlessandroVrk⚜️
(@NikosVrk) reported
from
Salford, England
I just have to say it @EE has the friendliest people in customer service ever! The difference is massive comparing to other carrier companies.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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Chris Roberts
(@ChrisRoberts69) reported
from
Sale, England
Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Dan Cooper 🖕🏻
(@BeerMunstar) reported
from
Bolton, England
@EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Wilson
(@richard_wilson9) reported
@EE I see the Twitter assistance (or lack of it) is as bad as the call centre.
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George Harper
(@GeorgeH96872733) reported
@_daniellemakeup @EE I've had trouble with ee to they not the best
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Best of Vines
(@BestOfVines) reported
. @EE hello! i just got the new iPhone 14 Pro everything works fine, however i do not have service. i’ve tried everything and still nothing.. please help.. urgent!
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Sahil
(@Sahil2688) reported
Is it me of does that massive @EE login on the England tracksuits look so ugly!
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Jonathan Robert Tate
(@Jonatha41169555) reported
@EE No problem it's a broadband router. Can youplease check one has been ordered.
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Double A Window Cleaning - Window Cleaner
(@DoubleaClean) reported
@EE £891.60 bill for a cancelled contract that gives no service for a phone you have back and still you want the early termination fee that you said was waivered. Yes I’m angry and yes I have direct messaged you.
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
Hey @EE - I’m just arrived in the States, and my phone won’t connect to a network, despite advising you in May I would be away, and arranging relevant packages. It’s now cost me $40+ on a hotel phone to find out that your offices aren’t 24/7. Please DM me urgently to resolve.
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Naseer Habeeb
(@NaseerHabeeb123) reported
@EE BT encourage me to join EE with a exclusive deal encourage me to port my number. Great however no mention there was an unlimited data deal and sell me 100GB immediately called BT to change they said its with EE then get sent back to BT. Told now have to cancel. Joke.
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joe reed
(@joerobot) reported
@EE Totally missed your reply, sorry! Will DM details but the main issue is that loading times between pages are much slower
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Just Airliners
(@AusterityAirli1) reported
@EE Mobile internet has been down most of the day for the last three days in parts of the EX8 (Exmouth) postcode. What is going on ?