EE Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent EE outage reports came from the following cities: St Helens, Wigan, Sale, Liverpool, Salford, Hale, Altrincham, Leigh, Runcorn and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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James
(@jameshope91) reported
from
Salford, England
@EE has 5G and 4G gone down in Salford? I’m only on 3G
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BigAsh
(@BigKahunaStylee) reported
from
Sale, England
@EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area
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Dale
(@pumadale) reported
from
Urmston, England
@AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.
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keelo
(@makende69) reported
from
Urmston, England
@EE Complain about your poor customer service
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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Heather
(@H34th3r87) reported
from
Salford, England
@EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Mike Bray
(@MikeBray89) reported
from
Urmston, England
Might be time to leave @EE after all these years. First they suspend my account, then message me saying my account is suspended because I haven’t paid my bill (which I have) and then the live chat cuts me off instantly. Why am I paying for this lack of service?
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Simon Edge
(@JardiniereChef) reported
from
Urmston, England
@EE Who on earth issues bills without dates. ? Im flabbergasted
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Michael Harrison
(@cheftogo) reported
from
Walkden, England
@EE this is totally unacceptable I have had no reception since October ! Update on M2* ***. The fix is taking our engineers longer than expected. We will get things back to normal as soon as we can. We will next update you on 18 April.
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Simon Edge
(@JardiniereChef) reported
from
Urmston, England
@EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Jamie Snelgrove
(@jamiesnelgrove) reported
from
Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fatal
(@NNathanred1) reported
@JamsterPC @LanttuX @EE Whole of EE is down it’s happening to me aswell
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⭐️⭐️⭐️Gem ⭐️⭐️⭐️
(@gem_louise23) reported
@EE wifi down again not the first time it’s been happening often lately and is never fixed till the next day.
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Maurice Childs 🇪🇺💙 ¯\_(ツ)_/¯
(@_moocha_) reported
@EE Your Broadband is down nationally You could do with a Nightshift to keep your customers informed of the problem and progress in solving it
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Sarah Butcher
(@SarahButcher50) reported
@EE I guess it’s nationwide outage?? Been up last hour thinking it was my router and switching on and off!!!
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Will
(@Will_Little9) reported
@mtnsofscotland @EE @Ofcom You would need to raise a complaint with OfCom for them to investigate the poor speeds but with regards to the service being down they will only refund if it’s not sorted with 24 hours of it first being reported to them
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Karina daley
(@karinadaley91) reported
My @EE is down won't connect to my phone or tablets but my tv working 🤔
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Ben Barker
(@dbrb2) reported
Indications are @EE broadband is down nationwide since ~0120 today. Any chance of an update? No indication on your website things are broken, but they do seem to be, for some hours, for most of your users...
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Candy Treasure ACNH
(@CandyGiveaway) reported
@haighypoo @EE Rumour has it the whole country is down if your we
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Beggrammer
(@beggrammer20) reported
@Connor_Gardner1 @EE It's incompetence to the highest degree. They are a multi billion £ company, they should have people on hand for issues such as this 24 hours a day.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown