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EE Outage Report in Newton-le-Willows, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 04/01/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Wigan, Liverpool, Bolton, Bury, St Helens, Sale, Salford, Altrincham, Skelmersdale and Leigh.

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City Problem Type Report Time
United KingdomWarrington Phone
United KingdomWarrington Internet
United KingdomRuncorn Phone
United KingdomWigan Internet
United KingdomWigan Phone
United KingdomWigan Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • cheftogo Michael Harrison (@cheftogo) reported from Walkden, England

    @EE this is totally unacceptable I have had no reception since October ! Update on M2* ***. The fix is taking our engineers longer than expected. We will get things back to normal as soon as we can. We will next update you on 18 April.

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • H34th3r87 Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • MikeBray89 Mike Bray (@MikeBray89) reported from Urmston, England

    Might be time to leave @EE after all these years. First they suspend my account, then message me saying my account is suspended because I haven’t paid my bill (which I have) and then the live chat cuts me off instantly. Why am I paying for this lack of service?

  • pumadale Dale (@pumadale) reported from Urmston, England

    @AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • shamrocktaylor Shamrock TB ☘ (@shamrocktaylor) reported from Sale, England

    @EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • JardiniereChef Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • JardiniereChef Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE Who on earth issues bills without dates. ? Im flabbergasted

  • makende69 keelo (@makende69) reported from Urmston, England

    @EE Complain about your poor customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Saraita2198 Sara🐉 (@Saraita2198) reported

    Whats the point of paying for a phone service when for three days straight, you have no service @EE what’s that about…?!

  • Evasmumma kim (@Evasmumma) reported

    @EE seriously how hard is it to upgrade? App useless, online chat not working. I have been a customer over 20yrs and I'm being offered a new deal £15 more than I currently pay? No nice extras. Is there no customer loyalty?

  • JamieMinster Jamie Minster (@JamieMinster) reported

    @EE hey 👋 - I need to reset the myEE password but can’t get an email with link and your chat support says it cannot be done due to server issues on your side. Is that still the case? Could you kindly assist?

  • andrewgott4 andrew gott (@andrewgott4) reported

    @EE hi, I can’t log onto my account today for some reason, is it just me or a bigger problem?

  • QuietoftheLand QuietoftheLand (@QuietoftheLand) reported

    @chamath_Lahiru_ @EE I think we are all locked out. It is not a hack but a problem that @EE are having. They claim "EE broadband, mobile and data services are not affected." That is not our experience.

  • neogen1000 Just James... (@neogen1000) reported

    @EE Any idea when the EE app will be back up and running? Its not been letting me login for over 3hrs now.

  • manuelpg07 Manuel Pérez (@manuelpg07) reported

    @EE I still can’t login into MyEE, when are you going to solve the issue? Any timeline? Thanks

  • Geordiecrowe6 Geordiecrowe (@Geordiecrowe6) reported

    @EE I can’t sign into my account on the website or app and when it says I’ve been sent an email nothing is coming to my mail. It also mentioned something about an update and passwords and pins not working. What do I do to get into my account!?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • exvangelicals CraigJames (@exvangelicals) reported

    Dear @EE Our children are out of data but for some reason we cannot login to the MyEE app, or on the website, to send them any. Have we been hacked as it keeps telling us to change our password. Very frustrating.