EE Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (34%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Widnes, Bolton, Runcorn, Warrington, Wigan, St Helens and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Widnes |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Bolton |
Wi-fi | |
| Bolton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
-
Rich
(@rfowler4589) reported
from
Salford, England
@EE wtf is wrong with your app! Literally the worst app ever!!!!
-
Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE I’m sick & tired of my awful @Apple @iPhone_News #iphone6se what an awful phone. No wonder it’s discontinued & I cannot get a cover for it. My contract ends at the end of the year! I want a new phone now.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
-
Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
-
Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
-
Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
-
Jamie Byron
(@JamieByronCSM) reported
from
Bury, England
@EE Poor response from the home button. Poor connectivity to WiFi needs prompting. It’s a dreadfulphone. I just want my upgrade now
-
Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
-
Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
-
Jo 'Lollo' #FBPE 🇪🇺🌈❤💛💚💙💜🇪🇺
(@Lolloloves) reported
from
Urmston, England
@EE Robyn, this is essentially useless as this conversation has been had again and again. EE need to rectify this issue without me having to have repeated, pointless conversations only to be told the masts can't cope.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
-
Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around
-
Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
-
Marnanel Thurman - @marnanel@queer.party
(@marnanel) reported
from
Bolton, England
@skellstar @EE @ee Same issue here. I'm in Bolton town centre.
-
John Green
(@J_P_Green) reported
from
Bolton, England
@EE She can’t do anywhere near as bad as the magician - he was hopeless
-
WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
-
Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
-
Jo 'Lollo' #FBPE 🇪🇺🌈❤💛💚💙💜🇪🇺
(@Lolloloves) reported
from
Urmston, England
No network signal again @EE And yes, I know there's cricket on nearby. These issues with overloaded masts need sorting out. Football and cricket run throughout the year and everytime, we lose network coverage altogether. And no, I don't want to use WiFi calling
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
lawd_Cee 🇳🇬🇳🇬🇦🇪🇬🇧🇬🇧🇬🇧🍟🍳🍟🍳🎄🎄
(@iRISHHHwISE) reported
@EE been on the phone and in store about content lock severally . Still lock in place . What is this issue ?
-
Viridis Lumen
(@ViridisLumen1) reported
@youngseve @EE I am with the Phone Coop which uses the EE network and have had the same issues since yesterday evening.
-
Dave Hodgson
(@h2dgy) reported
@EE Please sort out S60 2BE asap we have a college here full of 4G plans and it's causing major issues with our provision here. Can u explain why this area has been down now since Friday please what are you doing to get this service back up your meant to be most reliable network?
-
Rachael Sheldon
(@rach_shelly) reported
@EE If I’m completely honest, what is the point. Internet still not fixed, we were told it would be today! It didn’t happened. My partner is on the phone non stop to you guys, your response time is just awful! Nothing is being resolved with still no end date in sight.
-
andy price
(@Andy2923Andy) reported
@EE To Rach To Rach @EE andy price @Andy2923Andy EE 4G broadband mast with degraded signal now for a month still awaiting repairs in SA38 area not what i signed up for in Aug,how can a mast have a degraded signal for so long supplying Sa38 area, I quit BT because of no fibre
-
JessicaAKA
(@JessicasuAKA) reported
@EE I won’t be staying with you once my phone contract ends. Last month I purchased a WiFi device on a plan I was told wasn’t a contract but could be stopped anytime. I decided to cancel within days as the WiFi quality was terrible. As I went in store to do so instead of online
-
DS 🌹🇬🇧🏳️🌈 retweet pinned tweet!
(@DS_2549) reported
.@EE hey, i have an old iPhone 5c and I’m just wondering if you support Wi-Fi calling on it?
-
Raffers 🏳️🌈
(@Sean_Raf) reported
@EE can I open a DM support request please? Bit concerned about my bill about to come out and being charged for an accessory that never arrived! 🥺
-
Will Matthewman
(@willmatthewman) reported
@EE Maybe an apology to your customers in Thanet who have been dealing with a patchy service since you put a new mast up 3 months ago!
-
Professor Lucy Easthope
(@LucyGoBag) reported
I think it is time to leave @EE after many years of being a customer. They are clearly struggling and in my own situation things are just going from bad to worse, with random amounts now being taken out of my account and each attempt at intervention just creating a bigger problem