EE

EE Outage Report in Newton-le-Willows, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 01/11/2026 06:55

January 11: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Runcorn, Bolton, Salford, Liverpool, Sale, Altrincham, Warrington, Barton upon Irwell, Skelmersdale, Lymm and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomRuncorn Phone
United KingdomWigan Internet
United KingdomBolton Phone
United KingdomSalford Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • alfmabmillcat Alex Wuggie Farrell (@alfmabmillcat) reported from Salford, England

    Good morning @EE got my new iPad delivered on Friday. It won’t pair with the brand new Apple Pencil. Apple can’t help. Really disappointed

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • shamrocktaylor Shamrock TB ☘ (@shamrocktaylor) reported from Sale, England

    @EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

  • jackiesalt Jackie Salt (@jackiesalt) reported from Salford, England

    @EE please can you help? My phone is smashed so trying g to unlock it but it’s asking for an IMEI no? How do I find this if I can no longer use the phone?

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • H34th3r87 Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • makende69 keelo (@makende69) reported from Urmston, England

    @EE Complain about your poor customer service

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • pumadale Dale (@pumadale) reported from Urmston, England

    @AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • JardiniereChef Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.

  • Oli_Pins Oli Pinsley (@Oli_Pins) reported from Salford, England

    @EE Having a lot of signal problems, my wife is trying to make important calls but the signal keeps dropping out meaning she's missing the call. Never had this issue before. Its been the same for two days, having pretty much no signal!

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrbenjaminryder Ben Ryder (@mrbenjaminryder) reported

    @EE Yes, my Internet goes down for the duration. Once the DSL has resynced and the lights comes on all is fine again.

  • BenBarton90 Ben Barton (@BenBarton90) reported

    @EE have to be one of the worse networks. No signal yet again

  • ItsAaronHeree1 Aaron McGonagle (@ItsAaronHeree1) reported

    @EE Good morning when i called yesterday i was told you guys were aware of an issue on the online site when trying to upgrade and it’s just saying sorry aaron looks like there is no suitable plans for this device but i’m getting it on all devices?

  • ScouseSoulman Scouse Soulman (@ScouseSoulman) reported

    @STNGjeanluc @EE Good luck...had a nightmare with them awful company..

  • bazzab1979 barry birkett (@bazzab1979) reported

    @EE Yes they are. Have about 12mth left. Am not confident on the whole service anymore

  • lowRedPhoto lowRedPhoto (@lowRedPhoto) reported

    @MartinSLewis hello I have a query about being charged £360 by @bt_uk for switching back to @EE #broadband 1 day after due to inferior speed and lack of customer service. It has been so stressful as can't talk to anyone and my complaint quashed even though same company #BT

  • karlosezy karl turnbull (@karlosezy) reported

    @EE is the network down in Manchester Uk ? 4g on iPad not working TIA

  • grshorwich Godwin Stewart (@grshorwich) reported

    @EE Seeing where 5G is now doesn't give me any more hope or expectation that it'll ever come here! This location is pretty much a not-spot for every network operator. Even broadband is slower here than I was getting elsewhere 20 years ago.

  • hockeybhoy Mark 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@hockeybhoy) reported from Belfast, Northern Ireland

    I can’t believe it’s 17, yes 17 years, since I became an @EE mobile phone Customer. Where does time go?

  • bazzab1979 barry birkett (@bazzab1979) reported

    @EE I have handed that back to the shop this morning. Am looking to cancel my phone contract