EE Outage Report in Newton-le-Willows, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Altrincham, Bolton, St Helens, Wigan, Sale, Salford, Hale, Leigh and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Altrincham |
Wi-fi | |
| Liverpool |
Internet | |
| Bolton |
Internet | |
| St Helens |
Phone | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Dan Cooper 🖕🏻
(@BeerMunstar) reported
from
Bolton, England
@EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
@EE is the signal down M46 0AG
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⚜️NikosAlessandroVrk⚜️
(@NikosVrk) reported
from
Salford, England
I just have to say it @EE has the friendliest people in customer service ever! The difference is massive comparing to other carrier companies.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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A Sid
(@asid21) reported
from
Salford, England
@O2 why does your network never work. Can't wait to get back to @EE
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Chris Roberts
(@ChrisRoberts69) reported
from
Sale, England
Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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keelo
(@makende69) reported
from
Urmston, England
@EE Held on for EE customer services for 75 minutes and gave up
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Pearse
(@BubleBonkers) reported
@EE hi, I cannot receive or make normal calls to various EE account holders, please can you advise. Rebooted my phone, and other user did the same, but still not working. Just get the message, im sorry calls to this number are not being connected
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Irfan Damani
(@DamaniIrfan) reported
@EE hi, I placed an order over the phone. Paid for delivery cost and upfront cost. Haven’t received an email nor delivery text. Can you help?
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Dame Joanne Kathleen
(@ManyaBlanca) reported
@EE any hope of working internet today? I understand you've had a network outage nationwide. When was it you planned to tell your customers? Or is your plan only to impart information under duress? Seems like an odd way to run customer service
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Anna🦋✨
(@annalowe95) reported
Been with @EE for nine years. And absolutely shocking customer service
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…
(@Escapablemist) reported
@EE hey I can receive or make calls - however I can use my mobile data, I have switched off my phone and not fix - what’s going on
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Rosemary Egbo
(@rosemaryegbo) reported
@EE has to be a social experiment to test people's patience. Please, don't use this network if you don't want to end up paying for services you don't use. Crappy network providers. 🙄🙄🙄
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Christopher Fenton
(@CeveJ23) reported
@ee your broadband and your cellular services are rubbish. Call your self a network. Pathetic!
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Adrian Logan
(@1adrianlogan) reported
@EE I’ve just transferred from Sky to you and I wish I hadn’t. Every evening, at least 3 or 4 times, I lose transmission and the reason stated on the screen is the internet, which you provide! If this continues I’ll cancel my contract based on your failure to deliver
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Steve Smith
(@SteveSm03250847) reported
@EE I can’t seem to make or receive calls are you having issues at the moment?
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Sharon Mc
(@smcleish196) reported
@EE can't make or receive calls Glasgow. Website down also!