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EE Outage Report in Newton-le-Willows, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 12/11/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: Sale, Bolton, Liverpool, Salford, Altrincham, Warrington, Barton upon Irwell, Skelmersdale, Lymm, Wigan and Bury.

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City Problem Type Report Time
United KingdomSale Phone
United KingdomBolton Phone
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomSalford Internet
United KingdomAltrincham Phone

Community Discussion

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EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • J_P_Green John Green (@J_P_Green) reported from Bolton, England

    @EE She can’t do anywhere near as bad as the magician - he was hopeless

  • makende69 keelo (@makende69) reported from Urmston, England

    @EE Held on for EE customer services for 75 minutes and gave up

  • melbluenose Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • asid21 A Sid (@asid21) reported from Salford, England

    @O2 why does your network never work. Can't wait to get back to @EE

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • NikosVrk ⚜️NikosAlessandroVrk⚜️ (@NikosVrk) reported from Salford, England

    I just have to say it @EE has the friendliest people in customer service ever! The difference is massive comparing to other carrier companies.

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • smiley_dancer1 northernboi🙃 (@smiley_dancer1) reported from Wigan, England

    Is there a problem @EE

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • ChrisRoberts69 Chris Roberts (@ChrisRoberts69) reported from Sale, England

    Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • BeerMunstar Dan Cooper 🖕🏻 (@BeerMunstar) reported from Bolton, England

    @EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emmmmadow emz (@emmmmadow) reported

    @EE I have signal in and around the area but it keeps dropping and everything is lagging and taking 10x longer to load than usual??

  • ProgStoy Mark L Stojsavljevic (@ProgStoy) reported

    @EE Customer service phone number is not connecting. Any of them.

  • jesssicadele Jessica (@jesssicadele) reported

    You lot are absolutely wotless. Sort your customer service team out. @EE

  • kyrstieh17 kyrstie Hannah (@kyrstieh17) reported

    @EE we have no broadband since Monday evening, I was told that the service would be up and running again by 5pm today and we still don't have a connection. I've no communication whatsoever and it's now beyond a joke

  • jakeclarke1306 J₳₭Ɇ (@jakeclarke1306) reported

    @EE Not to sound rude, but that comes off as awfully patronising.

  • fibrotony tony (@fibrotony) reported

    @EE trying to activate Xbox game pass and keeps saying technical problems. What’s going on?

  • chauuusie chausie. (@chauuusie) reported

    @EE I wish this company would work on its customer service before working on yet more deals. Taking a contract with EE was a massive mistake.

  • from_hastings From Hastings & Saint-Nazaire (@from_hastings) reported

    So @EE we haven’t had proper signal in Bexhill since the 19th and now I am being told that it won’t be fixed until the after the 4th of March. Why am I paying for no acceptable service? 3 mobile phones and an iPad with rubbish signal, £65 per month for nothing! @Ofcom

  • pras_patel Pras Patel (@pras_patel) reported

    @EE You take orders for delivery on the release date but you don't fulfil them and worse still, you don't advise the customer of a delay. Hardly good customer services?!

  • cjforms Caroline Jarrett (@cjforms) reported

    In today's episode of "Fix the forms, one at a time", I went to get my @ee phone bill for the first time. Discovered that it's a new "simpler" bill ... entirely in illegibly small grey text. Simpler as in useless. Sigh.