EE

EE Outage Report in Newton-le-Willows, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 02/05/2026 13:25

February 05: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: Skelmersdale, Liverpool, Wigan, Altrincham, Salford, Leigh, St Helens, Warrington, Bolton, Sale, Hale and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSkelmersdale Phone
United KingdomLiverpool Phone
United KingdomWigan Phone
United KingdomWigan Phone
United KingdomAltrincham Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • shamrocktaylor Shamrock TB ☘ (@shamrocktaylor) reported from Sale, England

    @EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

  • makende69 keelo (@makende69) reported from Urmston, England

    @EE Complain about your poor customer service

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • morethanataxman Richard Whitehead ✏️ (@morethanataxman) reported from Sale, England

    @Patchypanda @Jason_Davie @EE Down again

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • Oli_Pins Oli Pinsley (@Oli_Pins) reported from Salford, England

    @EE Having a lot of signal problems, my wife is trying to make important calls but the signal keeps dropping out meaning she's missing the call. Never had this issue before. Its been the same for two days, having pretty much no signal!

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • alfmabmillcat Alex Wuggie Farrell (@alfmabmillcat) reported from Salford, England

    Good morning @EE got my new iPad delivered on Friday. It won’t pair with the brand new Apple Pencil. Apple can’t help. Really disappointed

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • jackiesalt Jackie Salt (@jackiesalt) reported from Salford, England

    @EE please can you help? My phone is smashed so trying g to unlock it but it’s asking for an IMEI no? How do I find this if I can no longer use the phone?

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • H34th3r87 Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • pumadale Dale (@pumadale) reported from Urmston, England

    @AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emms_ian Ian Emms (@emms_ian) reported

    @EE Hi, I want to move a PAYG phone number from one EE sim, to another EE sim, how do I do this please? Is it via a PAC code like you would switching from one network to another? Thanks.

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • julieelliott_01 julie elliott (@julieelliott_01) reported

    @EE I’ve no service, is it down again. West Lancs

  • BullGarreth Garreth Bull (@BullGarreth) reported

    @EE just arrived in Italy, Im not getting any signal at all, my partners with 02 and her's works fine

  • JoCanham1 Jo Canham (@JoCanham1) reported

    @EE I can’t log into my online account, it just times out. Are you aware of an issue? Secondly would my account details show the IMEI number of my iPad? I need to arrange a repair through Apple but I can’t proceed without the IMEI number so I’m totally stuck!

  • khanum_naz Naz Khanum (@khanum_naz) reported

    @EE I’ve been trying to call 150 and 07973100150, line keeps disconnected please help

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @plusnet regarding scam callers on your mobile service (@EE) what can i do to cut this down. I must have been put on a list as i am getting daily calls, had about 5 today. I don't mind wasting scammers times, but it's getting a bit too much at the moment

  • Mr_neil_c Neil (@Mr_neil_c) reported

    @EE when my wife logs in it says she isn’t the account holder but she is, we ordered it and set it up in her name, can you help as need to change direct debit info or you won’t get paid!

  • jmcwilliam13 James McWilliam (@jmcwilliam13) reported

    @EE @rootmetrics Hi EE, I’m struggling to contact to customer services. I cannot call them via any option. I try connecting you via messaging online however, that keeps disconnecting. What is happening?

  • __Ahura_Mazda__ Ahura Mazda (@__Ahura_Mazda__) reported

    .@TfL Hi TFL when are you fixing the @EE WiFi at Stockwell station?! It works at every station except Stockwell. It hasn’t been working for several MONTHS now and many other people have also clearly also reported this but no acknowledgment of the problem or fix.. Pls investigate!