EE

EE Outage Report in Newton-le-Willows, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 02/04/2026 17:20

February 04: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Wigan, Altrincham, Salford, Leigh, St Helens, Warrington, Bolton, Sale, Hale and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomWigan Phone
United KingdomWigan Phone
United KingdomAltrincham Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • ZeroManYT Ryan Cunliffe (@ZeroManYT) reported from Urmston, England

    @EE I'm surprised no one a has capitalized on the fact that you represent a bee you should call your service HiveNet Short for Highspeed Networking

  • mikewood77 Mike Wood (@mikewood77) reported from Altrincham, England

    I was looking at 37 business handsets on @ee but with the introduction of rip off stealth roaming charges from January I’m not touching that network!

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • MikeBray89 Mike Bray (@MikeBray89) reported from Urmston, England

    Might be time to leave @EE after all these years. First they suspend my account, then message me saying my account is suspended because I haven’t paid my bill (which I have) and then the live chat cuts me off instantly. Why am I paying for this lack of service?

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • jameshope91 James (@jameshope91) reported from Salford, England

    @EE has 5G and 4G gone down in Salford? I’m only on 3G

  • HATSTheatre HATS Theatre Group (@HATSTheatre) reported from Urmston, England

    @EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • cheftogo Michael Harrison (@cheftogo) reported from Walkden, England

    @EE this is totally unacceptable I have had no reception since October ! Update on M2* ***. The fix is taking our engineers longer than expected. We will get things back to normal as soon as we can. We will next update you on 18 April.

  • BigKahunaStylee BigAsh (@BigKahunaStylee) reported from Sale, England

    @EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area

  • JardiniereChef Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE Who on earth issues bills without dates. ? Im flabbergasted

  • HATSTheatre HATS Theatre Group (@HATSTheatre) reported from Urmston, England

    @EE I'm a long standing customer and need assistance with an upgrade which in error has created another contract from 09.07 Can Customer Services assist me?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jojo2212 joanne maycock (@jojo2212) reported

    @EE hi recently joined your network for my son for Xmas and I have gone for the Samsung A52 xbox deal over a week ago cNbyou tell me when I'm likely to receive text to claim xbox please

  • piximooch claire nixon (@piximooch) reported

    @EE every morning the same msg 'there's a problem near Home' All day long rubbish signal then it's sorted by eve. I live 10 mins from a town centre. Sort It Out 🤬

  • 1HayJay Hayley (@1HayJay) reported

    @EE had nothing but trouble with the broadband I had put in earlier in the year. Can you tell me how I can complain to be released from this **** show of a contract. Worst service I’ve ever received. 😑 nothing in my house works because of your shoddy service 😭😭😭

  • N21PZ Nuss (@N21PZ) reported

    @EE hi why is the app still down? I need to share the data with myself and my family!

  • mullizino A Malik (@mullizino) reported

    @EE The app is still down , please message me as soon as possible

  • roxiekynaston3 Rox_Lex ♡︎Роксана♡︎ (@roxiekynaston3) reported

    @BredYapper0 @EE Some people have had texts saying it will be down for a week. Useless

  • JamieHoult3 Jamie Hoult (@JamieHoult3) reported

    @EE @HesterGikas I'm having same issue it says Additional payer authentication required to complete your payment but nowhere to type code please help

  • AbbiJon18183644 Abbi Jones (@AbbiJon18183644) reported

    After several years of being a customer, having several calls begging me to stay with them @EE have now left me without a phone for 12 days. Disgusting!!

  • SteveLarge18 Steve Large (@SteveLarge18) reported

    @EE I am buzzing, just not with anything @ee did to help me get my ps5. And yes I have been checking all my folders

  • abimabs Abim' Mabadeje (@abimabs) reported

    Why is it that having upgraded your @EE app, you are no longer able to access the app? Even in the days of One2One, it wasn't this bad. More like a 'downdate' rather than an 'update' yo me. Access now only via web