EE Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Bolton, Liverpool, Sale, Salford, Altrincham, Warrington, Barton upon Irwell, Skelmersdale, Lymm and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Bolton |
Phone | |
| Liverpool |
Internet | |
| Sale |
Phone | |
| Bolton |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Chris Roberts
(@ChrisRoberts69) reported
from
Sale, England
Just went to upgrade my mobile handset and re-sign with @EE for a few years. Shop is advertised to close at 5pm. Shutters down at 4:45. Awesome. Called to upgrade, no stock and no idea when they will have. Talk about a sign...
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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A Sid
(@asid21) reported
from
Salford, England
@O2 why does your network never work. Can't wait to get back to @EE
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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keelo
(@makende69) reported
from
Urmston, England
@EE Held on for EE customer services for 75 minutes and gave up
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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⚜️NikosAlessandroVrk⚜️
(@NikosVrk) reported
from
Salford, England
I just have to say it @EE has the friendliest people in customer service ever! The difference is massive comparing to other carrier companies.
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Dan Cooper 🖕🏻
(@BeerMunstar) reported
from
Bolton, England
@EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ruthie Eddington
(@ruthie_pigs) reported
@EE is there an issue with data gifting atm. Been trying to gift data since yesterday with no luck. My fiancé needs me to gift data so he can use his phone for maps so he can get to work tomorrow! Online chat function not working either.
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come what gray
(@graythegeek) reported
@EE gifted data has just been deleted after the completion of a PAC number transfer. How is this acceptable? That’s 100GB just vanished. Need help to regain this please so we can function without wifi for our jobs.
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Amy Oliver.
(@am3s___) reported
@EE why is it i can get the same contract from Sky for £35 a month, yet the upgrade price from yourselves is £70 a month? I've been with you now for 8 years. Where is the customer loyalty? The contract Sky can offer is there top one too🙄
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Charles Field
(@charles_uk) reported
Nice euphemistic email from @EE advising me that my prices are "changing" - ie increasing. Lots of figures but playing down fact the increase is almost 10%!!! Luckily I am a #Sky VIP with @SkyHelpTeam , and @gigaclear have got some good deals so I think I'm going to be ok!
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Helen Franklin
(@Happyin2018) reported
@EE And how does it work when broadband goes down. I’ve had none for 3 days?
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Sean Peel
(@speelster1973) reported
@EE Hi Peter, sorry for my delay. The EE customers are both on pay as you go. When they send texts, it appears to them as if they have gone through as normal. Both the o2 phones have been restarted in case it's a problem there.
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Will 🏳️🌈🇪🇺
(@williamrowsley) reported
@EE This is some bull indeed. I use @giffgaff (O2) and my husband is on EE. We live in central Birmingham. His service is consistently terrible, whether at home in Edgbaston or in the city centre, or at work in N Birmingham, to the point where he's now leaving to switch to Giffgaff.
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Tim Dore
(@dore_tim) reported
@EE Hello, I've been with your network starting with Orange but your upgrading prices are well above what other providers are quoting. O2 for instance £64 per month for unlimited data on a Samsung S22 Ultra. This is just a plea for consideration for your long term customers.
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Virtue FC #levyout #enicout #backconte
(@VirtueFC) reported
@TomR555 @EE They're owned by @BT . I've just got a letter saying my bill will go up 9.3% from April! Service is still as poor as ever but they are going 73% ABOVE the max suggested CPI rate of inflation of 5.4%. Absolutely disgusting.
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daniel gilligan
(@danzinin) reported
@EE is your website/online account servicing down?