EE

EE Outage Report in Newton-le-Willows, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 01/24/2026 10:10

January 24: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: St Helens, Wigan, Sale, Liverpool, Salford, Hale, Altrincham, Leigh, Runcorn and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomSale Internet
United KingdomLiverpool Internet
United KingdomSalford Internet
United KingdomHale Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • jameshope91 James (@jameshope91) reported from Salford, England

    @EE has 5G and 4G gone down in Salford? I’m only on 3G

  • BigKahunaStylee BigAsh (@BigKahunaStylee) reported from Sale, England

    @EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area

  • pumadale Dale (@pumadale) reported from Urmston, England

    @AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

  • makende69 keelo (@makende69) reported from Urmston, England

    @EE Complain about your poor customer service

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • H34th3r87 Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

  • MikeBray89 Mike Bray (@MikeBray89) reported from Urmston, England

    Might be time to leave @EE after all these years. First they suspend my account, then message me saying my account is suspended because I haven’t paid my bill (which I have) and then the live chat cuts me off instantly. Why am I paying for this lack of service?

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • JardiniereChef Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE Who on earth issues bills without dates. ? Im flabbergasted

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • cheftogo Michael Harrison (@cheftogo) reported from Walkden, England

    @EE this is totally unacceptable I have had no reception since October ! Update on M2* ***. The fix is taking our engineers longer than expected. We will get things back to normal as soon as we can. We will next update you on 18 April.

  • JardiniereChef Simon Edge (@JardiniereChef) reported from Urmston, England

    @EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NNathanred1 Fatal (@NNathanred1) reported

    @JamsterPC @LanttuX @EE Whole of EE is down it’s happening to me aswell

  • gem_louise23 ⭐️⭐️⭐️Gem ⭐️⭐️⭐️ (@gem_louise23) reported

    @EE wifi down again not the first time it’s been happening often lately and is never fixed till the next day.

  • _moocha_ Maurice Childs 🇪🇺💙 ¯\_(ツ)_/¯ (@_moocha_) reported

    @EE Your Broadband is down nationally You could do with a Nightshift to keep your customers informed of the problem and progress in solving it

  • SarahButcher50 Sarah Butcher (@SarahButcher50) reported

    @EE I guess it’s nationwide outage?? Been up last hour thinking it was my router and switching on and off!!!

  • Will_Little9 Will (@Will_Little9) reported

    @mtnsofscotland @EE @Ofcom You would need to raise a complaint with OfCom for them to investigate the poor speeds but with regards to the service being down they will only refund if it’s not sorted with 24 hours of it first being reported to them

  • karinadaley91 Karina daley (@karinadaley91) reported

    My @EE is down won't connect to my phone or tablets but my tv working 🤔

  • dbrb2 Ben Barker (@dbrb2) reported

    Indications are @EE broadband is down nationwide since ~0120 today. Any chance of an update? No indication on your website things are broken, but they do seem to be, for some hours, for most of your users...

  • CandyGiveaway Candy Treasure ACNH (@CandyGiveaway) reported

    @haighypoo @EE Rumour has it the whole country is down if your we

  • beggrammer20 Beggrammer (@beggrammer20) reported

    @Connor_Gardner1 @EE It's incompetence to the highest degree. They are a multi billion £ company, they should have people on hand for issues such as this 24 hours a day.

  • Toytowner Ⓜ️©Noddy 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿😷🚔 (@Toytowner) reported from Westhill, Scotland

    @EE broadband back after 150 mins outage here in God's own country... #EEdown