EE

EE Outage Report in Newton-le-Willows, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 01/25/2026 11:20

January 25: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: St Helens, Wigan, Sale, Liverpool, Salford, Hale, Altrincham, Leigh, Runcorn and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomSale Internet
United KingdomLiverpool Internet
United KingdomSalford Internet
United KingdomHale Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • makende69 keelo (@makende69) reported from Urmston, England

    @EE Complain about your poor customer service

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • shamrocktaylor Shamrock TB ☘ (@shamrocktaylor) reported from Sale, England

    @EE three times today I have been on hold for ages then you just put phone down on me ! Bad old days. Working from home and covid not excuse!

  • alfmabmillcat Alex Wuggie Farrell (@alfmabmillcat) reported from Salford, England

    Good morning @EE got my new iPad delivered on Friday. It won’t pair with the brand new Apple Pencil. Apple can’t help. Really disappointed

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • Oli_Pins Oli Pinsley (@Oli_Pins) reported from Salford, England

    @EE Having a lot of signal problems, my wife is trying to make important calls but the signal keeps dropping out meaning she's missing the call. Never had this issue before. Its been the same for two days, having pretty much no signal!

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • pumadale Dale (@pumadale) reported from Urmston, England

    @AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.

  • jackiesalt Jackie Salt (@jackiesalt) reported from Salford, England

    @EE please can you help? My phone is smashed so trying g to unlock it but it’s asking for an IMEI no? How do I find this if I can no longer use the phone?

  • H34th3r87 Heather (@H34th3r87) reported from Salford, England

    @EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • Do_Ri_Me Hesham G. (@Do_Ri_Me) reported from Bury, England

    @EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SirBu3ll3r A Ravenous Tangerine (@SirBu3ll3r) reported

    @EE I have been a pay as you go customer for a few months now. 4g used to be excellent and fast. For the past week it has been extremely poor. I mean, unbearably. Is there a reason for this? Cheers

  • Char1378 CharW (@Char1378) reported

    @EE I’d like to switch my broadband to you do I need to wait for my existing contract to end which is imminent or can I start the process now?? I’m an existing mobile customer

  • Liam_J_Curtin liamjcurtin. (@Liam_J_Curtin) reported

    @ee Hi can someone help me please. I have a 4gee wifi mini that has stopped working and I do not know the number of the sim inside it as it does not work... Could you help?

  • digitalrgorilla Chet Tailor (@digitalrgorilla) reported

    @EE I’ve had poor upload speeds for over a week now. When will this be resolved?

  • junglegardenlds JungleGardenLeeds (@junglegardenlds) reported

    @EE It was rubbish for me in Leeds, not the reason I switched though, your stupid roaming charges returning finished it for me

  • suze1301 Sundown Yellow-Moon 🌕 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@suze1301) reported

    @EE tried login with email & LONG established password. Not recognised. Changed password. Not recognised. Locked for 20 mins. What is going on?!

  • Samishlol Sam (@Samishlol) reported

    Hi @EE, sorry to say but your updated app is ****. Should have left the old version alone.

  • kazzaraki Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kazzaraki) reported

    @EE User interface on appnstill sucks though!

  • observationdek observationdek (@observationdek) reported

    @EE A quick reminder to people that when your contract finishes you continue to pay the same amount via your DDM - and EE will make little effort to help customers save money. If your contract has expired and you have not made a new phone decision then call EE and reduce to SIM only.

  • MinesWrites frank (@MinesWrites) reported

    @charliemfc @EE They have gone to bed hungry and in the dark as the electric went last night. Used the emergency trying to buy a phone.