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EE Outage Report in Newton-le-Willows, St. Helens, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newton-le-Willows, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Wigan, Bolton, St Helens, Sale, Altrincham, Skelmersdale, and Leigh.

CityProblem TypeReport Time
Warrington Phone 4 days ago
Warrington Internet 4 days ago
Runcorn Phone 5 days ago
Wigan Internet 9 days ago
Wigan Phone 10 days ago
Wigan Phone 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • Pedder_YT
    Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • ralphtheblue
    Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • woolfall433
    Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • JanewithoutaY
    Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • Michael_Gleeson
    Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    This is becoming a joke now @EE. I’ve barely had any signal at home for 8 days now.

  • WesleyDamianWo2
    Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • annewillia
    💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • Michael_Gleeson
    Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    2nd day of no signal... @EE

  • JamieJew590
    Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • gwebo79
    gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • Gandalf17
    Philsed (@Gandalf17) reported from Bolton, England

    @EE My mobile signal has been stuck on 2 bars for the last hour. I have reset the phone but still the same

  • ifchristian
    christian james (@ifchristian) reported from Sale, England

    @SarahBalfour9 @Beatstream_live @EE @StreamGm I downloaded the app and it sorted the issue. X

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE / self isolating due to cystic fibrosis. No signal in house to make calls since December. Numerous calls to you (check notes) no call back or speed test sent. I have two contracts with you and neither phone can make calls. Can ANYONE help or allow me to cancel my contracts.

  • marykate100
    Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • bharatbhandari1
    Bharat Bhandari (@bharatbhandari1) reported from Sale, England

    @EliteGarethF @EE Problem when they have a huge cutover base, mass marketing and rolling out 5G.

  • m7leicauser
    Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • WesleyDamianWo2
    Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

  • JMORAN_10
    Jonathan Moran (@JMORAN_10) reported from Sale, England

    @EE - WIFI down all day today/ so now, not only have I not been able to make calls since January. No internet today. Not a penny of compensation despite you acknowledging I’ve got a problem with dropped calls and paying over 100pm for multiple contracts ....shocking

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDSSlayer
    EliteMehcanix (@TheDSSlayer) reported

    Looked into the issue, my upload speeds have gone down to 2mbs from 20 @EE about to get a bollocking over the the phone

  • wiildheartt
    Stephaniee ✨ (@wiildheartt) reported

    @EE I’ve been trying to use the app and the website internationally and neither are working for me. The app hangs as soon as I try to open it, and the website first let me login.

  • CharlieCW90
    Charlie (@CharlieCW90) reported

    @EE You have some dodgy customer service assistants on your live chat. I was trying to upgrade with one and he kept sending me screen share invitations when asking for my card details. Name is Arvind. Happy to provide more info if necessary

  • rodgersanth
    Anthony M Rodgers (@rodgersanth) reported

    @EE I took out a subscription to apple music through my EE contract. I would like to upgrade this apple music subscription to include family sharing. Do I need to cancel my existing subscription and take out a new one to enable me to do this?.

  • chantry5
    SarahLN (@chantry5) reported

    @EE Hello, I've had the email regarding #eetv ending and that I can cancel my broadband contract early free of charge, I will be joining #skybroadband from March 9th. Do I need to contact you myself about this please?

  • wazzalfc8
    wayne (@wazzalfc8) reported

    @EE @MartinSLewis it nothing to do with finding a plan it's the extra you have to pay as an existing loyal customer that a new customer dosent

  • Morty77
    Carl Mortimer (@Morty77) reported

    @EE hi - no network in RG22??

  • vmccurrach
    Mrs Mack (@vmccurrach) reported

    @EE I'm having real trouble with my phone! I have no network and my phone cannot wifi call (I don't think). When I check to see if there's problems in the area, my Samsung A40 isn't recognised! Please advise what I can do because I've done the usual turn off, remove sim... thanks

  • Deborarara
    Debs (@Deborarara) reported

    @EE most annoyed to have waited in all day for a delivery only to be emailed that the driver has "missed me" wtf? NO ONE HAS KNOCKED MY DOOR ALL DAY, and now I've had to pay extra to have it delivered on a weekend? C'mon!

  • wazzalfc8
    wayne (@wazzalfc8) reported

    @EE @MartinSLewis why as an existing customer can I not the cheaper deals offered to new customers