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EE Outage Report in Newton-le-Willows, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton-le-Willows, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton-le-Willows, St. Helens, England 01/19/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton-le-Willows, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Altrincham, Salford, Wigan, Leigh, Runcorn, Bolton, Sale, Warrington, Barton upon Irwell, Skelmersdale and Lymm.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomAltrincham Internet
United KingdomLiverpool Phone
United KingdomSalford Phone
United KingdomLiverpool Internet
United KingdomWigan Phone

Community Discussion

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EE Issues Reports Near Newton-le-Willows, England

Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • cheftogo Michael Harrison (@cheftogo) reported from Walkden, England

    @EE this is totally unacceptable I have had no reception since October ! Update on M2* ***. The fix is taking our engineers longer than expected. We will get things back to normal as soon as we can. We will next update you on 18 April.

  • jameshope91 James (@jameshope91) reported from Salford, England

    @EE has 5G and 4G gone down in Salford? I’m only on 3G

  • BigKahunaStylee BigAsh (@BigKahunaStylee) reported from Sale, England

    @EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • ZeroManYT Ryan Cunliffe (@ZeroManYT) reported from Urmston, England

    @EE I'm surprised no one a has capitalized on the fact that you represent a bee you should call your service HiveNet Short for Highspeed Networking

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • mikewood77 Mike Wood (@mikewood77) reported from Altrincham, England

    I was looking at 37 business handsets on @ee but with the introduction of rip off stealth roaming charges from January I’m not touching that network!

  • HATSTheatre HATS Theatre Group (@HATSTheatre) reported from Urmston, England

    @EE Can Customer Services assist me Wanted an upgrade but in error new contract and phone started from 09.06 Went in EE shop not so helpful Been long standing customer

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • HATSTheatre HATS Theatre Group (@HATSTheatre) reported from Urmston, England

    @EE I'm a long standing customer and need assistance with an upgrade which in error has created another contract from 09.07 Can Customer Services assist me?

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • wazzalfc8 wayne (@wazzalfc8) reported

    @EE Noone is feeding this anywhere they don't care about customers my contract is up I'm leaving can get same sim only deal for 1/3 of price on other networks and service just as good and monthly rolling deal

  • Garythegreat43 Gary (@Garythegreat43) reported

    @EE hi my ee app is down I need to make a payment he helpfully if you sort it guys or u not getting your money on time

  • CTW130784 Chris Watkinson (@CTW130784) reported

    @ItsJamesPowers @EE Why do you need to trade in your handset ? This part I don’t understand. Eg when you take out a contract phone for eg 2 years (you’ve obviously got the phone) you just then pay for sim only at a fraction of the price then later on down the road 4+ years you get another phone

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @EE Could you provide link again? I can't find it and now need to submit one over this phone issue

  • wazzalfc8 wayne (@wazzalfc8) reported

    @EE But it isn't cpi +3.9% is it your putting 4.4% on top of cpi and can you post a breakdown of investment to support your need to go full cpi when your profits are sky high already everyone is in financial hardship so your not really being fair on all the rest of loyal customers

  • Lollalong Lauren♐🌞 (@Lollalong) reported

    @EE I'm currently experiencing a home broadband outage. It's been ongoing since around 9pm last night. I don't have a landline so unable to do any tests with an engineer. Can you let me know where I can record an outage as there is no place on your website to do so?

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @EE I submitted a form to exe team, but they ignored me, I now have two multiple issues. I spoke to C.S. this morning about the phone and go nowhere fast, £495 will be applied and it's too late to add my £14 trade-in apparently. Then they is the issue with the tablet, I could cry!

  • CTW130784 Chris Watkinson (@CTW130784) reported

    @ItsJamesPowers @EE Don’t understand. Are you a pay as you go customer or a pay monthly ? Or have you just tried selling a handset to them?

  • WyrdMama Wyrdmama 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏕️🥤 (@WyrdMama) reported

    @EE Has 4g gone down or something? I'm only getting H+ today in an area that I always get 4/5g. Thanks.

  • hcoofs HCoofs (@hcoofs) reported

    @EE I've suddenly lost all phone signal and data this morning for seemingly no reason and can't get on EE chat to ask about it. Can someone help?