EE Outage Report in Newton-le-Willows, St. Helens, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton-le-Willows, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton-le-Willows and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton-le-Willows, St. Helens, England
The most recent EE outage reports came from the following cities: Salford, Barton upon Irwell, Liverpool, Warrington, Skelmersdale, Runcorn, Bury, St Helens, Altrincham, Sale, Bolton, Ormskirk and Wigan.
| City | Problem Type | Report Time |
|---|---|---|
 Salford |
Phone | |
| Liverpool |
Wi-fi | |
| Warrington |
Internet | |
| Skelmersdale |
Phone | |
| Runcorn |
Wi-fi | |
| Bury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton-le-Willows, England
Latest outage, problems and issue reports in Newton-le-Willows and nearby locations:
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Simon Edge
(@JardiniereChef) reported
from
Urmston, England
@EE No dates on anything i can see on the bill! Had no idea you charge a month in hand for add ons. You also charged VAT separately when I signed up, but bill price includes VAT. I think your billing transparency in really poor.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Michael Harrison
(@cheftogo) reported
from
Walkden, England
@EE this is totally unacceptable I have had no reception since October ! Update on M2* ***. The fix is taking our engineers longer than expected. We will get things back to normal as soon as we can. We will next update you on 18 April.
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Jamie Snelgrove
(@jamiesnelgrove) reported
from
Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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keelo
(@makende69) reported
from
Urmston, England
@EE Complain about your poor customer service
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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BigAsh
(@BigKahunaStylee) reported
from
Sale, England
@EE hardly had a service on my mobile for days now. Keep on getting notice there is a problem but then it's fixed, then the next day the same. Paying for a service I can't really use as I make calls and get cut off within seconds when based at home. Altrincham area
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Mike Bray
(@MikeBray89) reported
from
Urmston, England
Might be time to leave @EE after all these years. First they suspend my account, then message me saying my account is suspended because I haven’t paid my bill (which I have) and then the live chat cuts me off instantly. Why am I paying for this lack of service?
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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Heather
(@H34th3r87) reported
from
Salford, England
@EE @amazoniasian I wouldn't even bother with the online chat. I've tried twice, managed to speak to 2 different people and still haven't solved the issue. Absolutely useless.
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Dale
(@pumadale) reported
from
Urmston, England
@AutoInfatuation @autoalex @EE I had grief with Vodafone a few years back, who took my deposit and never delivered my phone - and couldn’t/wouldn’t help because I hadn’t got a Vodafone number yet. I had to take them to the ombudsman to get my money back.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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James
(@jameshope91) reported
from
Salford, England
@EE has 5G and 4G gone down in Salford? I’m only on 3G
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Simon Edge
(@JardiniereChef) reported
from
Urmston, England
@EE Who on earth issues bills without dates. ? Im flabbergasted
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jen
(@JenVonLee) reported
@EE hi, I'm being hassled for payment of a bill. I've never had an account with you, I've been with O2 for 10+ years. I'd think it was scam emails of not for the fact it contains no links just a request to call your number and pay.
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James Burch
(@JamesBu11645332) reported
@EE It’s not working at all, is there maintenance going on today?
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Andrew Black
(@andyb) reported
@Nawdic1 @EE @EE also in the CR2 area and have had no mobile service since yesterday morning. Can you give us a summary of the fault and an ETA for a fix?
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Vicky Louise Brown
(@vickylouise89) reported
@EE what's up with your service. For at least 3 days now I either have 1 bar of signal or no bars and cannot make clear phone calls. Not good enough!!!
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KEVIN SOMMERVILLE
(@glasgowlad2011) reported
@EE could you help can’t send text messages just started my contract yesterday pay monthly contract
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Tracy Snowflake
(@gingerandlime1) reported
@EE can anyone help I've no Internet access
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Emm Carter
(@EmmieCarter) reported
@EE Sadly no, I’ve had enough of being passed around like a bar tavern ***** in the Tudor times! Not your fault personally Jason however having only been an EE customer since the beginning of June I already know that in 18 months, length of contract, I’ll be off elsewhere!
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Connor
(@ConnorJJames) reported
@EE Thank you! I'm doing well, I'm leaving because the "extra charges" on my account every other month for missed payments even though I haven't missed actually missed a payment. Been a customer for years and it keeps happening and now I'm just sick of it.
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Tinky
(@0TinkyWinky0) reported
@EE Very sad to hear you’re re introducing roaming charges. When my contract ends I will not be renewing with you for this reason alone. My service with you has been great but you can’t promise something only to change it a few months later. Very disappointed & saddened…
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James Burch
(@JamesBu11645332) reported
@EE Why is your WiFi down?