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EE outages and service status in Urmston, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Urmston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Urmston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Urmston, England

The most recent EE outage reports came from the following cities: Manchester, Knutsford, Warrington, Wigan, Stockport, Oldham, Bolton, Bury, Rochdale, Sale, Salford, and Altrincham.

CityProblem TypeReport Time
Manchester E-mail 32 minutes ago
Knutsford Internet 3 hours ago
Manchester Internet 4 days ago
Manchester Phone 6 days ago
Manchester Phone 6 days ago
Manchester Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Urmston, England

Latest outage, problems and issue reports in Urmston and nearby locations:

  • David_Brewster
    David Brewster (@David_Brewster) reported from Manchester, England

    @EE assistance please. Internet connectivity over the last 7 days has deteriorated. Almost daily now, I lose connection up to x7 times, buffering before reconnecting. On average, takes a few minutes to resettle. Not ideal and feel there’s been a change to what was a good service.

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    Nearly 2 weeks since I subscribed to @btsport through @EE and still I can't access it. The gentlemen who has been dealing with it has been fantastic, but it this what you call service? Reckon I'd have heard from you yesterday if my bill hadn't been paid today

  • sarawestney
    Sara Thompson (@sarawestney) reported from Bredbury, England

    Customer support from @EE is always 👌I’ve called them a few times over the years and they’ve always gone over and above to sort my problem. I wouldn’t ever use another provider! #creditwhereitsdue #greatcustomerservice

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • ZeroManYT
    Ryan Cunliffe (@ZeroManYT) reported from Urmston, England

    @EE I'm surprised no one a has capitalized on the fact that you represent a bee you should call your service HiveNet Short for Highspeed Networking

  • LynneMWhite1
    Lynne (@LynneMWhite1) reported from Wilmslow, England

    @OneMinuteBriefs @EE You must have @EE in Wilmslow. Others don't work. Emergency calls only and no text

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • YawnoftheDad
    Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

  • ehsanashraf
    Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, England

    @EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • stehad86
    stehad86 💚 (@stehad86) reported from Manchester, England

    @EE my broadband isn't work. Any known issues in Manchester? Where can I check without the hassle of being stuck on hold. Ps I've already tried turning the router off and on, I don't have a landline phone either to check the line, and I use a Chromebook with no ethernet port

  • lisa_red4d
    RamonaLisa (@lisa_red4d) reported from Urmston, England

    @EE It was on the letter YOU @EE sent me to inform me I had an outstanding payment after switching contracts. It was quoted twice as the no to call as no longer being an @ee customer u can’t use 150. So as well as paying you what I owed you managed to cream an extra £14 out of me.

  • Fartlek_Pete
    Pete Potter (@Fartlek_Pete) reported from Manchester, England

    @EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?

  • helculshaw
    Helena (@helculshaw) reported from Bolton, England

    @EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

  • Sam_Cook_1986
    Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • amgw_d
    AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • Chris_cfr_Hyde
    Chris Jones (@Chris_cfr_Hyde) reported from Manchester, England

    @StuLittle1972 @EE That's ridiculous... Is it all networks near you like that or just ee??... How do you deploy is it radio or phone? We have bad areas in Nwas area but our phones seem to work OK no matter what the signal

  • jkisthe1
    Jonathan Kahn (@jkisthe1) reported from Salford, England

    5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours

  • ItisGee
    Graham Moore (@ItisGee) reported from Rochdale, England

    @EE good morning! Are there any notes signal losses in the greater Manchester area? My signal is weak and 3G some times E and not the 5G I have been getting!

  • ehsanashraf
    Ehsan Ashraf 🇵🇸 (@ehsanashraf) reported from Urmston, England

    Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _Robert06_
    = Robert = (@_Robert06_) reported

    @EE I've had a bill generated for March - April however my contract is due to get terminated on Monday 27th March when my number gets transferred to Vodafone. Will I still get charged for the full month or only for the 3 days I've used the network for?

  • MadeleineElizaT
    Madeleine (@MadeleineElizaT) reported

    @EE Hi, can someone please contact me in regards to a 4G Pay as you go Wi-Fi box. I purchased this due to your coverage showing that I’d get perfect coverage inside and outside here yet it does not work. It’s not a device issue as we have tested this in different locations today

  • rorocash95
    Rose (@rorocash95) reported

    @EE Home broadband is down still in Bow. Is there an outage?

  • tomfleech
    Tom Leech (@tomfleech) reported

    @EE Get ur poxy network fixed in the Colchester/Stanway area please. 2nd day on the bounce there’s been an outage. Tbh I’ve had enough, this happens far too often… I want out and will be calling to canx as soon as I’ve got enought signal 🙄

  • Natalieplant_
    Natahlee (@Natalieplant_) reported

    @EE why do I pay my bill to have no signal?

  • lizzyfmant
    Liz Vine (@lizzyfmant) reported

    @O2 what does my husband have to do to get his order finalised so he can receive his new phone? His My o2 account won’t activate so the order can’t complete but after numerous emails to you & a promised callback, he’s still waiting. Perhaps @EE or @Vodaphone4 would like to help?

  • SamSbarclay802
    Sam Barclay (@SamSbarclay802) reported

    @EE I'm disgusted with the service I've received from EE . Have a fault which has been on going for 2 months still not fixed. Booked a repair told next day then went to store and told 14days which is a joke. So wished I never joined EE. Such a poor customer service.

  • RobertSuminskas
    Robertas Suminskas (@RobertSuminskas) reported

    @EE Increasing monthly payments before contract ends this is not acceptable. What is the point to sign contract? Unfortunately I will leave this network on October for couple reasons, Increasing price during contract period, Bad quality service abroad, Expensive roaming service

  • Josh_SW6
    Josh.🇬🇧. (@Josh_SW6) reported

    Sadiq Khan has ruined London, When ******** are the @TfL underground lines getting @EE 5G? Feel likes its been years and nothing had changed?

  • flybymouth
    Ed Brown (@flybymouth) reported

    @EE can you tell me when you are going to install a replacement tower in my phone region, CO107EB. The reception is dire, the BTrouter you sent me is awful, worse than dial up from the 90’s. Please advise. A loyal 30 plus year customer of EE (orange) about to cancel.