EE Outage in Stockport, England

@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??

@EE When you have poor credit , is there a certain amount of months of on time direct debit bill paying . Before you are allowed another contract?

@ee I don’t understand why having a price cap should stop me from ringing landlines when I’ve not needed to even use the price cap? I’m ok but this seems pretty bad for people budgeting every penny during a cost of living crisis?

@EE Unfortunately not.. customer service from @DPDgroup_news is absolutely appalling

@EE My point was the nearer it gets the less it goes down eg the day before it will probably be about £90 still. I understand you are milking us for every last penny but there is a point where enough is enough.

@EE Apparently issues in the area with no fix date available. They don't expect you to Retweet their DM.

Hi @EE is there an issue with getting copies of bills online at the moment? Keep getting same error message when trying

@boltonbez @EE @glastonbury Cant getba signal in Blackburn, cant get a signal at home. It is easily the worst network I have ever been on.

2/2 - have spoken to @EE who tell me that 2 local cell sites have been down since the beginning of last year and that they have no plans to resolve the issue. This is despite them putting a cell site directly opposite us. Off to Voda. Advising 310 others to do same. Cheaper too.

@craig_c83 @EE @tescomobile Ee network is so so bad

@paddykenny17 @EE We had the same mate. Imagine relying on that **** show to run a business. Embarrassing on their part. Happy to charge the earth through.

@EE They close the call centres and the website doesn’t even let you get notified of the networks status because that too is broken! Will 999 call still work? How about my sick grandmother in Barnsley hospital, how is she supposed to contact anyone?

@EE So you will be compensating us for this outage? I was at Barnsley hospital today with no signal, it was a nightmare!

@EE sick of your crap network been on and off all week it has! Pay £70 for my data to not even work what a piss take!! I won’t be staying with your company once my contact runs out🖕🏽

Issues with @EE data and calls dropping out this afternoon. Not exactly ideal when trying to speak to my daughter’s school…😡😡

@EE Haha errrrrrm not when I have no signal like what looks like hundreds.

@EE why are there so many ongoing problems it’s been months of calls dropping bad signal been with you for a very long time Not happy please advise ?

I’d imagine @EE would be able to half their customer’s bills if they stopped showing that bloody awful plane landing broadband advert, every 15 seconds for the last six months.

@EE who do I speak to about really bad signal?

Poor signal in Manchester city centre the past few days @EE - is this being fixed? Thank you

@EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.

@EE no signal in Ka3 postcode area!? Again. Home 4G mobile broadband, less than 1Mb signal! Help!?

@EE @BeanoOfficial @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

@EE @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

@EE the worst 🙄

@EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

@EE Thank you I understand that! But I have been a loyal customer for over 10 years and working in retail myself keeping loyal customers happy and making feel wanted by the company no matter how much money they spend, I think, is very important in retail!

@EE Can you give me a contact number for your Bills & Payments department, I’ve just gone with another service provider & can’t find how to speak to someone now!

@EE On hold with your terrible phoneline. How is it you can't tell me how long I have to wait? My cousin was selling that kind of service to companies 25 years ago. Ordered the 4GEE Home 18m 100GB on 3rd Aug, still no sim card, despite 4 phone calls. Started charging me though

@EE I've had a text about an upgrade but haven't signed up for an upgrade as far as I'm aware, please can you help?