EE Outage Report in Macclesfield, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Macclesfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Macclesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Macclesfield, Cheshire East, England
The most recent EE outage reports came from the following cities: Manchester, Stockport, Buxton, Hale, Altrincham, Sale and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Macclesfield, England
Latest outage, problems and issue reports in Macclesfield and nearby locations:
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@EE I’ve always enjoyed your network and your customer service is the best but I’m really annoyed this time as been told 3 different things about my bill
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Richard Whitehead ✏️
(@morethanataxman) reported
from
Sale, England
@Patchypanda @Jason_Davie @EE Down again
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE Here to help, yet still not replied to any of the DM that have been sent over 20hrs ago. Soooo not really.
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Dave Taylor
(@deetr44) reported
from
Manchester, England
@EE should my broadband speed drop during the day ? I’ve been having big trouble with my broadband speeds/connection. I’ve just done speed test first from living room 7mps then from two foot from router and 12mps ? Surely still not right. Should be 36mps
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tony
(@bondi2bagley) reported
from
Manchester, England
@EE hi I've been trying all day to access what my actual usage is ( txt, calls etc) within my monthly bill but just says " oops problem try again close app" done this re installed the app same issues!!!!!! Help please
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David Brewster
(@David_Brewster) reported
from
Manchester, England
@EE having real trouble with broadband/WiFi for a couple of days. Not great connectivity and using 4G for this message. How can I do a check on speed etc?
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Linda Briggs
(@LindaBr31456660) reported
from
Buxton, England
@EE Problem resolved without me actually talking to your colleagues. I started to make a call and was told that because I hadn't used the mobile for long period service had been suspended. All I had to do was to press 1 and back to normal, including giving my credit balance 👍
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Bharat Bhandari
(@bharatbhandari1) reported
from
Sale, England
@EliteGarethF @EE Problem when they have a huge cutover base, mass marketing and rolling out 5G.
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Linda Briggs
(@LindaBr31456660) reported
from
Buxton, England
@EE For two days I have wanted to check the balance on my Pay as you go mobile and/top up my credit. Texting 150 on handset is not working. Online said sorry that you could not meet my request and try again later.
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE I’m having issues making calls, is there an ongoing issue?
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Sharyn Case
(@SharynCase_) reported
from
Manchester, England
@EE Hey 👋🏼 SarahJane, I managed to pop into an Apple store and got it fixed - I had a firmware bug causing all sorts of issues 🐛 but all good now!
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Jonathan Moran
(@JMORAN_10) reported
from
Sale, England
@EE - WIFI down all day today/ so now, not only have I not been able to make calls since January. No internet today. Not a penny of compensation despite you acknowledging I’ve got a problem with dropped calls and paying over 100pm for multiple contracts ....shocking
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Dave Bisgrove
(@DaveBisgrove) reported
from
Manchester, England
1st prize for worst customer service goes to Vodafone. Lied too 3 times, spent a 70mins on chat then to be told to call 191 only to sit on hold for 40mins... I’m done with their ****. any other mobile providers want my business? @VodafoneUK @EE @O2
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Tom Sefton
(@seffy11) reported
from
Macclesfield, England
@EE the signal where I live is ****
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Gabrielle Conneely
(@GabrielleCee) reported
from
Manchester, England
@EE how can you take money from my account for a pay monthly SIM card when I haven’t even received the sim card or used any of your service yet??
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Coral Mckeown
(@CoralMckeown) reported
from
Manchester, England
Absolutely disgusted with the customer service/care I’ve received in store and on the phone this morning #ee @ee
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Richard Whitehead ✏️
(@morethanataxman) reported
from
Sale, England
@EE is your website down? I can’t access it to manage my account.
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phillip
(@phillip19836625) reported
from
Stockport, England
@EE what’s the point of having a number to ring when you never pick up the phone. Joke
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Simon Wheatley ✊
(@simonwheatley) reported
from
Manchester, England
@EE Bought directly from Apple, I also bought the iPhone from Apple. I’m looking for a SIM-only contract to support both, please.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Levitated
(@levitated) reported
@EE You took 2 days to respond. An hour wasted online, an hour wasted in a phone queue, and two days for a response here. All because you closed the plan I was on and would automatically force me onto one I didn’t need if I didn’t contact you. Poor treatment for a 10+ year customer.
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A Chris out of water
(@ChurneMachine) reported
@EE Yes. This isn't lag. My speeds are really fast, every other streaming service works fine. Its only ever an issue with football and the commentary being out of sync with the video feed.
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE The signal in my area crashes every morning and doesn't come back until the evening, so I have no Internet during the day, SORT IT OUT NOW!!!!!
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sky Marina
(@skyMarina2) reported
@EE Why have you charged me for another month when I am no longyiur customer?
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Lexi Hamer-Rodgers
(@lexihamer) reported
@EE No I didn't get a timescale for resolution, it would be really handy if I had one!
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sky Marina
(@skyMarina2) reported
@EE I’ve already left. Will my contract automatically terminate ?
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Levitated
(@levitated) reported
@EE It’s sorted but there was a 30+ minute wait on your phonelines, told to go online, I then spent an hour online accepting a deal, only to be told at the end they couldn’t put it through and I had to go and do it all over again on the phone. Totally inadequate customer support @EE
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MarcioMILK
(@marciomilk) reported
@EE hello, I have. Didn't sort out the issue the way I was expecting but we have a solution. A new sim card will be sent to an address in the UK and a person will send me the replacement Sim to the Netherlands. I hoped the issue could be sorted easily. Not ideal but that's it.
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Beneath A Steel City
(@BeneathSteel) reported
@EE are you having general broadband issues today I’m having issues with my broadband connection dropping out and back in
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Ken Morgan
(@mrken1970) reported
@EE Hi, apologies. I have been off line. I have spoken to the call centre hence the tweet but as I'm in contract still, it's quite clear you're unwilling to help.