EE Outage Report in Chepstow, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Bristol and Monmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Sam Downie
(@samdownie) reported
from
Bristol, England
@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Harrison Decorators
(@HarrisonDec5) reported
from
Bristol, England
@EE Yes my signal has been shocking all day. Only working with wifi
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Dreamy
(@Dreamy_Trance) reported
from
Bristol, England
@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.
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Bradley Cahill
(@Braddersbristol) reported
from
Bristol, England
@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Suzanne J S
(@chickenruby) reported
from
Monmouth, Wales
Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Shahan Miah #DateShahan
(@shahanshahan) reported
from
Bristol, England
Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Mike Jackson
(@mikedjackson) reported
from
Yate, England
@EE has anyone from #EE ever travelled from Bristol to Manchester by train and experienced quite the worst connectivity I have ever seen in the UK - not even 3G for the majority of the journey! Looking forward to @Blu_Wireless providing #5G powered trackside Wifi in future.
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Bex Russell
(@Borisbex) reported
from
Bristol, England
@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE just lost my business due to poor miss selling.
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.
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Gavin Tranter
(@GavinTranter) reported
from
Bristol, England
@EE Yes sort out my problem today, because I am not happy about all this.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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dan80trouble
(@troubledan) reported
@EE How long is your sits going to be down for? You say going home for the night but your a massive company and should pay someone minimum wage to work through the night to keep customers happy! If you don't take yourselves seriously, how are we supposed to?
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hunny bee :-D x
(@heidikilburn) reported
@EE I am saw as my daughter had lots of problems with her other normal get by phone but never going In store again
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dan80trouble
(@troubledan) reported
@EE And yes im due an order but i wanted to buy ANOTHER phone aswell but your site is down and there's no one to help! Great company you are! I'll look somewhere else's if I have to.useless!
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Dan Smith
(@dan_N_smith) reported
Trying to upgrade with @EE is a absolute head ****. Sat with an assistant for 30 mins and got nothing but deals on watches and internet. All upsales, no basic info.
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Peter Tyson
(@ptyson23) reported
@EE service shocking at the minute another 9 days without signal the 2nd in 4 weeks, come on EE
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Ross Fieldhouse
(@RossFieldhouse) reported
@EE Ordered two days ago as an upgrade online. But concerned there is no delivery date yet and wondering if better to cancel and find a store with one.
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Wilf Pole Esq. #IsSashaJohnsonARussianAsset?
(@PoleWilf) reported
Boy but that @EE 4G is crap isn’t it ?
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Lisa
(@Lisa73059088) reported
@EE I'm going to work soon. Still, data issues are not sorted. Not buying more as it should last . After 9am, I'm not reachable
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Ethan Greig
(@greig656) reported
@nimal_patel @tescomobile The @EE network has been giving NHS/Emergency service workers a discount since 2016. Plus EE officially has the largest and most relevant network this has been proven by ofcom. The UK's governmental body for telecommunications.
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M M Rahman
(@mmrs151) reported
@virginmedia Hi, I am having a terrible internet issue since yesterday, affecting my work heavily. Not acceptable! Please fix ASAP in Luton (LU4) Left @EE who never let me down like this.