EE Outage Report in Chepstow, Monmouthshire, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Bristol, Caldicot and Coleford.
City | Problem Type | Report Time |
---|---|---|
Bristol | Internet | |
Bristol | Internet | |
Bristol | Phone | |
Caldicot | Phone | |
Bristol | Internet | |
Bristol | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Gavin Tranter
(@GavinTranter) reported
from
Bristol, England
@EE Yes sort out my problem today, because I am not happy about all this.
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Bex Russell
(@Borisbex) reported
from
Bristol, England
@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Bradley Cahill
(@Braddersbristol) reported
from
Bristol, England
@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky
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Rachael #BlackIivesmatter
(@doeeyedlettuce) reported
from
Bristol, England
@EE any issues with broadband coverage in Bristol? Have woken up to find mine down
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Sam Downie
(@samdownie) reported
from
Bristol, England
@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Angel Eyes #FBPE 🇪🇺🇬🇧🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
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Elliot Leaver
(@elliotleaver92) reported
from
Bristol, England
@netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.
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Dan White
(@CaptSauve) reported
from
Bristol, England
@EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".
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Dreamy
(@Dreamy_Trance) reported
from
Bristol, England
@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Gaunt
(@rmg75) reported
@EE Hello can you please help - I have recently just signed up to ee - I have just registered my online account and I can’t access some settings asking the the account holders permission. I am the only account holder, can you please fix this for me?
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Rosie B Wild
(@Rosiebwild) reported
@EE is EE down, phone currently showing emergency calls only. Switched off and on, briefly showed 4g and now back to emergency calls again
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Andy Carter
(@AndyCar16443492) reported
@EE Eventually got through to Billing U.K. NICE LADY changed my bank details in 2 minutes!!! Unlike the Indian chat who said it cannot be changed. 150 Not working!!! Awful experience with #EE I SUPPOSE YOU WILL IGNORE MY COMPLAINT
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Andy Carter
(@AndyCar16443492) reported
@EE the worst ever cs experience try to change a bank dd Indian chat offensive and unhelpful 150 number not working no direct numbers your company service is totally broken worst yet
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QueenB™
(@TheQueenB76) reported
@EE Since moving house I have no phone signal at all. If I turn my phone on and off for a few moment I get signal, but then it drops again. What can I do?
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Ironbridge_AAC Nige
(@IronbridgeAAC) reported
For those that don’t check or understand their phone contract maybe it’s worth a lill check? I’m on @EE and also have a @VodafoneUK account so presuming all calls are included to call @VodafoneUK and nope….a call to the customer support team cost me £32 ****** quid …yes 😡
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KateWithTheGlasses
(@kate1305) reported
@EE I’ve never known a company like this. Bought a phone for Xmas and they haven’t been able to get the sim working since then. Promised a refund on the 13th January and still waiting. Absolutely appalling!!
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ShadowBakura_ [Cal]
(@ShadowBakura_) reported
@EE please explain to why I have the latest iPhone and my 4G speeds are incredibly slow, apps don’t load. Heck seeing tweets from last week on my feed when I refresh ?
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Military Lion
(@Military_Lion) reported
@EE Hey, it's all working now thanks. Was just curious as to why the Phone Service - WiFi - & 4G all was down. But its seems fine now.
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Julia Walton - J.Walton Restoration
(@JWaltonRestorer) reported
Hi @EE, just had what I presume to be a scam EE call. For future help what info should genuine EE callers already have? Do they have my account details there in front of them?