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EE Outage Report in Chepstow, Monmouthshire, Wales

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The latest reports from users having issues in Chepstow come from postal codes NP16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chepstow, Monmouthshire, Wales 02/10/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Bristol, Chepstow and Lydney.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomChepstow Phone
United KingdomBristol Total Blackout

Community Discussion

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EE Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • CaptSauve Dan White (@CaptSauve) reported from Bristol, England

    @EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".

  • HarrisonDec5 Harrison Decorators (@HarrisonDec5) reported from Bristol, England

    @EE Yes my signal has been shocking all day. Only working with wifi

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • samdownie Sam Downie (@samdownie) reported from Bristol, England

    @ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🇬🇧🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Dreamy_Trance Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • GavinTranter Gavin Tranter (@GavinTranter) reported from Bristol, England

    @EE Yes sort out my problem today, because I am not happy about all this.

  • elliotleaver92 Elliot Leaver (@elliotleaver92) reported from Bristol, England

    @netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.

  • Braddersbristol Bradley Cahill (@Braddersbristol) reported from Bristol, England

    @Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

  • Borisbex Bex Russell (@Borisbex) reported from Bristol, England

    @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • juliebry2020 julie bryan (@juliebry2020) reported

    @EE Thank you Holly … yes was on the phone an hour yesterday … without meaning to be rude I don’t think the girl had a clue ( makes two of us ) I’ve tried everything ! Uninstalled , checked the settings and i am missing important calls / messages .

  • SarHarrington Sarah Harrington (@SarHarrington) reported

    @EE network has been down since Friday morning. Please could you provide an update as it has now been 3 days. Ref number 3361708

  • Herbs1001 Toby Herbertson (@Herbs1001) reported

    @EE is there a problem with overage in the Brighton area at the moment? My reception has been non existent for days now.

  • IBeetson I beetson (@IBeetson) reported

    @Ty_Dyfrdwy @EE Tell me about it ee always been poor for past 5 years

  • phildobbie Phil Dobbie (@phildobbie) reported

    How to boost your TV subscriber numbers. Package 3 months free with a mobile operator. The person might cancel, but when they renew their phone contract automatically start the trial again so they then get hit with your fees. Works a treat hey @BritBox_UK @EE !

  • PriceXMark Touchmy6ballz (@PriceXMark) reported

    @EE can I get some help please not got any internet 😡

  • __nrg Nigel Richards (@__nrg) reported

    Hi @ee, appears there is a coverage issue in AL5 area?

  • deworde Thomas "If in doubt, don't go out" Clarke (@deworde) reported

    @EE We're getting connection problems dialling out in and receiving calls in the NE26 area

  • 1881leanne leanne (@1881leanne) reported

    @EE , are there any issues with the signal in the Whitley Bay area? I can't seem to make calls. I've rebooted my phone. Husbands phone also poor signal

  • Trojan_Horse999 Gary (@Trojan_Horse999) reported

    @EE Hi, I’ve been trying to log in to my EE account to view my bill but it keeps failing and I am unable to view my bill. Epic fail from EE