EE Outage Report in Chepstow, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Bristol and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Phone | |
| Yate |
Wi-fi | |
| Bristol |
Total Blackout | |
| Bristol |
TV | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Mike Jackson
(@mikedjackson) reported
from
Yate, England
@EE has anyone from #EE ever travelled from Bristol to Manchester by train and experienced quite the worst connectivity I have ever seen in the UK - not even 3G for the majority of the journey! Looking forward to @Blu_Wireless providing #5G powered trackside Wifi in future.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Bex Russell
(@Borisbex) reported
from
Bristol, England
@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience
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Dreamy
(@Dreamy_Trance) reported
from
Bristol, England
@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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Sam Downie
(@samdownie) reported
from
Bristol, England
@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Gavin Tranter
(@GavinTranter) reported
from
Bristol, England
@EE Yes sort out my problem today, because I am not happy about all this.
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Harrison Decorators
(@HarrisonDec5) reported
from
Bristol, England
@EE Yes my signal has been shocking all day. Only working with wifi
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE just lost my business due to poor miss selling.
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Bradley Cahill
(@Braddersbristol) reported
from
Bristol, England
@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Kelsall
(@Stonelaughter) reported
@EE Can you tell me what's going on in the NG17 area? For three weeks now I've been having texts that there's a problem you're fixing; and at the end of each day it says it's fixed, then same again the next day. Whaddup???
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Just JJ
(@jjsmeiman) reported
@EE a freakin week of behaving like idiots that some bloke on the phone took two second to fix. Not good enough @EE beyond anger and fed up #poorcustomerservice never again I am DONE #MondayMotivation
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Chrissi
(@ChrissiTea) reported
@EE I've not had signal for 2 days and your website coverage checker doesn't have my device in the drop down menu, so I can't check. It seems like a fair amount of other people are having this issue based on down detection sites
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Kate devo
(@kateflockton) reported
@EE wow ee made a complaint almost a month ago that people cannot hear me on phone calls due to signally issues yet you have said you cannot resolve my complaint without a phone call. Customer service at its best. #appauling
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GFD Architects
(@greenformdesign) reported
@EE @ibemur Hi I have requested numerous times for Ee to contact me regarding my upgrade which I wish to cancel within my legal time frame. Nobody wants to help. Can a manager from the retention team please call me Mr Khan 07854688432 urgently. Thanks
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FanMadeMunkVideos
(@FanMadeMunkVidz) reported
@KyleJones2703 @EE Must be joking constant signal loss , lies from customer support You must either work for ee Or dont know good service network
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steven locke
(@locke101) reported
@EE well after a very rude customer complaints call I have now cancelled my EE broadband. When his stance is it’s not our fault that’s not just not good enough … an apology goes along way to smooth things over
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FanMadeMunkVideos
(@FanMadeMunkVidz) reported
@iyshaikh @EE Dang i thought my speeds with ee as slow
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fraserboyd
(@fraserboyd) reported
@EE For about the past four weeks. Maybe it’s a device problem but as I said my friend with different iPhone has same issue in Perth as I do.
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Levente Olah
(@Levente_O) reported
@ianmilleruk @BTSopenreach @EE Don’t want to scare you, it took them 6 months and 4 failed attempts until they finally installed it. BT has the worst customer service you can ever experience.