EE Outage Report in Chepstow, Monmouthshire, Wales
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The latest reports from users having issues in Chepstow come from postal codes NP16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Bristol, Coleford, Monmouth, Chepstow, Caldicot and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Gavin Tranter
(@GavinTranter) reported
from
Bristol, England
@EE Yes sort out my problem today, because I am not happy about all this.
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Bradley Cahill
(@Braddersbristol) reported
from
Bristol, England
@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Bex Russell
(@Borisbex) reported
from
Bristol, England
@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience
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Dreamy
(@Dreamy_Trance) reported
from
Bristol, England
@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.
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Dan White
(@CaptSauve) reported
from
Bristol, England
@EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.
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Sam Downie
(@samdownie) reported
from
Bristol, England
@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Angel Eyes #FBPE 🇪🇺🇬🇧🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Rachael #BlackIivesmatter
(@doeeyedlettuce) reported
from
Bristol, England
@EE any issues with broadband coverage in Bristol? Have woken up to find mine down
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Elliot Leaver
(@elliotleaver92) reported
from
Bristol, England
@netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan
(@brylydon) reported
@EE Hi, looking at new broadband deals and it appears you're putting up a new mast near me (Dartford Heath), will this mean along awaited improvements to the local EE signal? 🤞🏼🤞🏼🤞🏼🤞🏼
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Jamie
(@Ihatejammie) reported
@EE has your internet gone down in Leicestershire? Doesn’t seem to be working at all? Restarted the router and still nothing
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Scott Fenton
(@scott_fenton) reported
@EE I’m having problems playing internet radio (LBC, BBC Sounds) when connected to EE, my second sim for O2 is fine.
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iamelj™
(@iamelj09) reported
@EE It’s ok offering support publicly on Twitter for all to see but when I DM’d you what support have you offered? @EE
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Simon Jay 🇺🇦🇪🇺
(@NoseeNaybe54) reported
Just to confirm @EE have helped to resolve this and I’ve had some good support. I hope EE can look into making their call centres more user friendly for elderly customers.
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Jules
(@methejulie) reported
@EE we have recently moved and there is no EE network inside the house at all, my husband is tied into a SIM only deal, is there any way the contract charges can be reduced as over £200 is ridiculous to leave when there is no hardware involved?
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Louise Wilson
(@loulou_wilson) reported
@EE I bought some iPhone ear phones back in April 2022 separately from my phone as you don’t sell them as part of the phone anymore. They are now not working properly. If I take them back to the shop will I get a refund? I’ve clear porthole and ear phones and still not working.
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Reka
(@Reka20214) reported
@EE your customer support is HORRIBLE!! You can't get through to someone to speak to???? I have sh**t internet and paying for what?? Very weak phone signal too and working from home 🤬🤬🤬
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Gary . T
(@GT1403) reported
@EE Issue logged . Guess what EE haven’t fixed the issue for me and at least 10 people I work with . Full bars on signal and 4g but our phones still won’t connect 😡
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Julie Melvin
(@JulieMel_SW) reported
Appalling service from @EE banned from texting 7 days on keep being told 72 more hours! Don't know how may people I've spoken to (lovely all of them) but no one can offer a solution. Ban lifted and still can't text. Who's breaching the contract now? Time to move provider! #crap