EE

EE Outage Report in Chepstow, Monmouthshire, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chepstow, Monmouthshire, Wales 10/18/2025 21:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Bristol, Portishead and Yate.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomPortishead Phone
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • elliotleaver92 Elliot Leaver (@elliotleaver92) reported from Bristol, England

    @netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Dreamy_Trance Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

  • HarrisonDec5 Harrison Decorators (@HarrisonDec5) reported from Bristol, England

    @EE Yes my signal has been shocking all day. Only working with wifi

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Borisbex Bex Russell (@Borisbex) reported from Bristol, England

    @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

  • mikedjackson Mike Jackson (@mikedjackson) reported from Yate, England

    @EE has anyone from #EE ever travelled from Bristol to Manchester by train and experienced quite the worst connectivity I have ever seen in the UK - not even 3G for the majority of the journey! Looking forward to @Blu_Wireless providing #5G powered trackside Wifi in future.

  • GavinTranter Gavin Tranter (@GavinTranter) reported from Bristol, England

    @EE Yes sort out my problem today, because I am not happy about all this.

  • samdownie Sam Downie (@samdownie) reported from Bristol, England

    @ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

  • Braddersbristol Bradley Cahill (@Braddersbristol) reported from Bristol, England

    @Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE just lost my business due to poor miss selling.

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE Dw complaint has been made. We get our pac codes in an hr and are off.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterStarbuck Peter Starbuck (@PeterStarbuck) reported

    @EE I called last Tuesday 8 July asked for a manager to call me, complaint was logged - yesterday as heard nothing called again and lady that was supposed to assist kept giggling on mute ! So I said I’m ending this call due to above and please get manager to call .still waiting!

  • ReallyScottyM Scott Miller (@ReallyScottyM) reported

    14 years with @EE and this is how I’m treated? Agreed to an upgrade, got written confirmation—then they put my order “on hold” and tried to upsell me or push Flex Pay. Now they won’t honour the deal. Unethical. Misleading. Complaint raised. #EE #ConsumerRights #BreachOfContract

  • GillianMurray00 Gill Murray (@GillianMurray00) reported

    @EE I’ve been contacting you since March regarding your mishandling of my 83 year old Fathers case You wrongly sent him a mobile dongle he never ordered & your still sending threatening letters about unpaid fees. When will you actually listen & cease this incomplete

  • LD0nnelly Luke Donnelly (@LD0nnelly) reported

    @SooooInit @EE Exactly the same for me in South Yorkshire. On EE and got less than 1Mbps and our Virgin Media fibre is down. Zero internet. Garbage. Can’t wait to switch back to Vodafone

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @EE Also very rude staff

  • moanylisa Kitty Johnston (@moanylisa) reported

    @EE trying to get my PAC code on the app “this service isn’t working right now’ Tried to DM you. What number do I use to send a text for this?

  • RAML_1991 Ross Lynch (@RAML_1991) reported

    Never experienced worse customer service than just now with @EE

  • Pete_Bassist Lanky B - Person of Tall ⬆️ (@Pete_Bassist) reported

    @EE Yes I have, her response was it's working fine.. If you call absolutely zero data transfer fine.. I call it broken..

  • LeggBig8801 Big Legg (@LeggBig8801) reported

    @EE Hi @EE, I'm using your 5G mobile broadband (ZTE G5B) and need a public static IP for gaming and remote access. Currently stuck behind CGNAT. Can you help or advise if it’s possible on my plan?

  • robbo__8 Lee Robinson (@robbo__8) reported

    @LD0nnelly @SooooInit @EE I wouldn't bother. Vodafone been off all day for me too ( Doncaster). signal is generally terrible anyway most days but had nothing today.