EE

EE Outage Report in Chepstow, Monmouthshire, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chepstow, Monmouthshire, Wales 11/28/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Bristol, Yate, Coleford, Monmouth and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomBristol Phone
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • samdownie Sam Downie (@samdownie) reported from Bristol, England

    @ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

  • BotanicalValues Dave Aplin (@BotanicalValues) reported from Bristol, England

    After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

  • chickenruby Suzanne J S (@chickenruby) reported from Monmouth, Wales

    Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE just lost my business due to poor miss selling.

  • mikedjackson Mike Jackson (@mikedjackson) reported from Yate, England

    @EE has anyone from #EE ever travelled from Bristol to Manchester by train and experienced quite the worst connectivity I have ever seen in the UK - not even 3G for the majority of the journey! Looking forward to @Blu_Wireless providing #5G powered trackside Wifi in future.

  • SupriyaKaur Supri (@SupriyaKaur) reported from Bristol, England

    Terrible customer phone service from @EE today BUT I went into store and the customer service was great. All sorted now so I’m happy #RetailPriceIndex

  • 1ClubUtd1 1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Dreamy_Trance Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • Borisbex Bex Russell (@Borisbex) reported from Bristol, England

    @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

  • Braddersbristol Bradley Cahill (@Braddersbristol) reported from Bristol, England

    @Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • HarrisonDec5 Harrison Decorators (@HarrisonDec5) reported from Bristol, England

    @EE Yes my signal has been shocking all day. Only working with wifi

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE Dw complaint has been made. We get our pac codes in an hr and are off.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    @EE the only network that prides themselves on being the best then tells you it’s your own fault for taking a contract out with them and not getting any signal ever 🙃🙃🙃

  • shahanshahan Shahan Miah #DateShahan (@shahanshahan) reported from Bristol, England

    Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iwpianotuner Andrew Day (@iwpianotuner) reported

    @EE - I'm really disappointed with #ee - Arranged a new upgrade for a family members phone, getting a great deal yesterday only to hear security tab is broken upon delivery! - Customer service say, send it back and loose the deal or keep it! What do I do? #dissapointed #ee

  • HydrogenEnergy Hydrogen Energy (@HydrogenEnergy) reported

    It just gets worse, more changes to contracts, without asking. @bt_uk & @ee is a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service.

  • thenickpepper Nick Pepper (@thenickpepper) reported

    @EE flawless customer service for years, until today. Unimpressed with how my afternoon has been taken up with trying to unpick a bad deal offered today at the end of my contract. I asked for the cheapest sim only and was assured I was being offered it. I was not. Not good, EE.

  • lola_lo_xo Ololade mi… (@lola_lo_xo) reported

    @EE Hi, the problem resolved itself eventually!

  • martindf0921 Martin D (@martindf0921) reported

    @mattwesthead @EE Awful provider. Was a nightmare when I was trying to cancel with them. Even when I went to their store they didn’t help. Pathetic company

  • annajanesearle Annarack (@annajanesearle) reported

    @EE hello I have messaged you guys about an issue with using credit to top up early.

  • _Teddy_Q Jeremiah (@_Teddy_Q) reported

    @EE is literally the WORST!!! They can never help with anything!!! What’s up @TheO2 ?? 👀👀

  • susanshushanna Shushanna (@susanshushanna) reported

    @EE may have great coverage as they claim, but they do have the worst customer service and follow up. Absolutely useless.

  • emmabak78 Emma Baker (@emmabak78) reported

    @EE I can’t call or text from my phone in Mexico and can’t even contact 150 from my phone and need to be able to use it - please help

  • MrSifter16 Michael (@MrSifter16) reported

    @EE I’ve not had signal in my house for weeks. Came back on for a day and now it’s off again until at least next week, what’s going on?