EE

EE Outage Report in Chepstow, Monmouthshire, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chepstow, Monmouthshire, Wales 01/29/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Bristol and Usk.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Phone
United KingdomBristol Wi-fi
United KingdomBristol Phone
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Braddersbristol Bradley Cahill (@Braddersbristol) reported from Bristol, England

    @Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

  • BotanicalValues Dave Aplin (@BotanicalValues) reported from Bristol, England

    After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE Dw complaint has been made. We get our pac codes in an hr and are off.

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE just lost my business due to poor miss selling.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    @EE the only network that prides themselves on being the best then tells you it’s your own fault for taking a contract out with them and not getting any signal ever 🙃🙃🙃

  • SupriyaKaur Supri (@SupriyaKaur) reported from Bristol, England

    Terrible customer phone service from @EE today BUT I went into store and the customer service was great. All sorted now so I’m happy #RetailPriceIndex

  • shahanshahan Shahan Miah #DateShahan (@shahanshahan) reported from Bristol, England

    Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE

  • chickenruby Suzanne J S (@chickenruby) reported from Monmouth, Wales

    Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up

  • acematrees Mat Rees (@acematrees) reported from Bristol, England

    So apparently, noone from @EE can call me back. The best they can do is refer me back to their 150-customer service helpline hell.

  • Borisbex Bex Russell (@Borisbex) reported from Bristol, England

    @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • HarrisonDec5 Harrison Decorators (@HarrisonDec5) reported from Bristol, England

    @EE Yes my signal has been shocking all day. Only working with wifi

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Dreamy_Trance Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

  • 1ClubUtd1 1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

  • samdownie Sam Downie (@samdownie) reported from Bristol, England

    @ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • mikedjackson Mike Jackson (@mikedjackson) reported from Yate, England

    @EE has anyone from #EE ever travelled from Bristol to Manchester by train and experienced quite the worst connectivity I have ever seen in the UK - not even 3G for the majority of the journey! Looking forward to @Blu_Wireless providing #5G powered trackside Wifi in future.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JacquiCroftie Jacqui (@JacquiCroftie) reported

    @EE Hi there. That seemed to work, but I logged out of the app using the log out within settings, then next time I opened the app it wanted me to go out to the website to log in again. This is a huge problem for me. Can you please DM me so that we can take this offline?

  • Lewispollard992 Lewis pollard (@Lewispollard992) reported

    @EE I saw your advert, I will inform my neighbour that it was actually him being the problem when his wife was abusing him,thanks EE. Calling out hate as I see it,and it’s coming from EE.

  • MalleyMash Mash Malley (@MalleyMash) reported

    @EE I just want to know why the signal is and always has been very poor in these areas. Is your company switching off or lowering the output on your masts in certain areas? No DMs, I just want a straight answer from your hierarchy.

  • AnnieandMaisie Annabel Pritchard (So blessed). (@AnnieandMaisie) reported

    @EE The trouble is one tries all these things and looks up the instructions on the internet and does EXACTLY what is asked and still the problem is not sorted out and this doesn't just apply to mobile phones.

  • MartinPReynolds Martin Reynolds (@MartinPReynolds) reported

    @EE can someone actually reply or help with my problems! You have affected my business with your lack of support as I am unable to receive any calls on my mobile. Just upgraded with you and regretting it already!

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    @EE can you DM me please, enough is enough and I want releasing from your hopeless network!

  • mummyspence24 Sarah Spencer (@mummyspence24) reported

    @EE what is going on with signal in my area??? For many weeks now I'm not able to make or receive calls in my house thanks to the signal???? Never had a problem before???

  • samjrolfe Sam Rolfe (@samjrolfe) reported

    @EE Thanks. It's still pretty terrible to be honest but only seems to be in certain areas. It's too much hassle to go through all the diagnostic stuff again.

  • yorker129_7 Chris Ward (@yorker129_7) reported

    @FreddieScovell @EE I am familiar with the advert. I fail to see how it's in any way "misandry".

  • Preechy33 Preech (@Preechy33) reported from Brighton and Hove, England

    Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔