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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 01/21/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Cwmbran, Caerphilly, Blackwood, Penarth, Cathays, Clevedon, Usk and Ynysddu.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • strictlylondon uǝʌǝʇs (@strictlylondon) reported

    @SkyHelpTeam hi - Sky mobile uses 02 network right? Does this mean you are not introducing roaming charges? 🤞 just checking before I switch from @EE to you guys

  • ChristianM23 Christian Morrison (@ChristianM23) reported

    @EE can you let me know what’s going on with the network today? SS91ST area

  • J4vv4D The Javvad Malik A.I. (@J4vv4D) reported

    @quentynblog @EE I've been with O2 for years and been happy. I find though, that to get a good deal or to get complex issues sorted out (like family sharing plans etc). It's way easier to go into a store and talk to staff. Way easier and quicker. It's what I do anytime I need anything.

  • Pr07Swainy Phil Reed (@Pr07Swainy) reported

    @EE Customer since 2016 upgraded early as offered, picked phone and tariff as offered, paid £40 for phone as offered but now can’t have the deal as it includes two discounts RIDICULOUS!!

  • HarleybachBach Harley Bach (@HarleybachBach) reported

    @EE I'm getting really f----ed off with **** service and dropped calls . Useless customer services. Fix it🤬🤬🤬

  • thegathering89 thegathering (@thegathering89) reported

    @EE your website is down

  • hazzandy Hazzer (@hazzandy) reported

    @EE what’s happening with the my ee app been down a while ?

  • stonertim Tim Stoner (@stonertim) reported

    @EE @AyeBorders I'm a business customer (for 22 years with you) who also works in spain. was told by your staff that I had no choice with roaming and that your competitors would install same policy, they didn't. find these chats very inflexible and my contract is up soon. what you gonna do?

  • gsvalentine Gordon S Valentine (@gsvalentine) reported

    So @EE guess everyone will be moving over to @O2. Since they will not be doing EU roaming charges! I will join them, unless my bill goes down by at least 10% each month!

  • dan_fuzz Dan Fuzz (@dan_fuzz) reported

    @EE Good network maybe, same shoddy customer service as the rest of them though!