EE Outage Report in Alway, Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Pontypool, Cwmbran, Hengoed, Blackwood and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
-
Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
-
david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
-
Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
-
aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
-
K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
-
MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Glenn Skow
(@SkowGlenn) reported
@EE Why do your galaxy 4 watches not work? 1 hr with your own customer service and 1 hour with Samsung both said take watches back ! So little faith in your products
-
@Sukara2505
(@sukara25051) reported
@EE upgraded to an IPhone 13 Max with 5G and it’s utter crap. My 4G on my old S10 was light years ahead. Absolutely shocking! Fix up.
-
Jonathan Martin
(@JonathanMtn) reported
@EE **** you so much for being so utterly dogshit
-
Chris Hall
(@chris_h_81) reported
@EE terrible phone signal York YO31 8 area, any issues? This was a problem before the bad weather too.
-
e
(@emjamobr) reported
@EE been trying to get through to you for 36 mins. I tried earlier in the day- on hold for 25 mins. Wanted to take out 2 additional lines. Doesn't seem like a good idea if there is no customer service....
-
Glenn Skow
(@SkowGlenn) reported
@EE How on earth do Samsung Galaxy 4 watches work? No call sound no message sound 1 hr with ee customer service and 2 hr with Samsung waste of time and money should have stuck with the first gen no call watch
-
Tim Morley
(@Timbo_UK) reported
No offer of help from @EE either
-
Virgin Media HELL
(@virginmediahell) reported
@EE Crap service. Changing to O2 ,at least I can get a good connection with #O2 and make calls. EE rubbish.
-
James Griffiths
(@Jimmy_James23) reported
@EE tried to log into the app with my normal Face ID but you’ve scrapped it. Can’t remember my password but still waiting ages for the reset email to gone through. Why is it taking so long? Please help
-
craig template
(@craigtemplate) reported
Hi @EE I’ve had no service in Peckham and Brixton all day… my top up isn’t due until 11th Dec and I have money in my account