EE Outage Report in Alway, Newport, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Blackwood, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.

City	Problem Type	Report Time
Cardiff	TV	1 day ago
Newport	Internet	2 days ago
Blackwood	Wi-fi	2 days ago
Cardiff	Wi-fi	3 days ago
Cardiff	Internet	3 days ago
Newport	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 1 minute ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Gill Howells (@gilliehowells) reported 7 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Angela Sweeney (@angelawales) reported 9 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 11 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 11 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Ben mayo (@Benjymayo) reported 11 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  MrShep (@mrshepcom) reported 11 minutes ago from Avonmouth, England

  @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

• 
  Rhys (@TheRhysCooper) reported 17 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  aaron (@Azz_Culbertson) reported 24 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Lee Webster (@leeweb79) reported 25 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Chris Lent (@MrChrisLent) reported 26 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Angela Sweeney (@angelawales) reported 26 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 29 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 35 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Orange head (@rustyrossco) reported 36 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  Steffan McMahon (@Steffan_McMahon) reported 46 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Steffan McMahon (@Steffan_McMahon) reported 47 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Simon Latham (@Welsh_Si) reported 51 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Steffan McMahon (@Steffan_McMahon) reported 54 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 57 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dave glass 🧠💙£££✈️ (@daveglass1) reported 6 minutes ago

  @EE Im paying for broadband and its not working. Please call me before I cancel the direct debit.

• 
  Jordi Mon Companys (@MordodeMaru) reported 10 minutes ago

  @EE I’m a happy but increasingly exasperated EE customer. I am receiving NON STOP calls to promote additional service. I told thrice already to not call again and to delete me from the list. What’s going on and how do I stop it?

• 
  Catriona (@babancat) reported 11 minutes ago

  @EE Sent you a DM regarding another issue with BT to EE migration.

• 
  Sue K (@Sukki1975) reported 13 minutes ago

  @ToonFan14 @VodafoneUK @EE I'm with EE. When did they merge? I feel my signal got better recently but I didn't know why 🤭

• 
  Matrix Breaker (@AMH_Andrew) reported 18 minutes ago

  @GeoffBuysCars @EE Shocking Geoff. FWIW, I recently bought a GiffGaff SIM card/call plan (uses the O2 network) online with no questions asked - just an email address and card payment needed

• 
  longcrendon (@longcrendon13) reported 18 minutes ago

  @EE The last time I called it fool over one hour of my time and their was no successful resolution

• 
  What Fleur Knows🤍💙🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FleurHibbert) reported 19 minutes ago

  @EE Yep, tried those, not connecting, up until this year I'd never had a problem anywhere, not very impressed to be honest. Hubby's on Sky, got a connection straight away!

• 
  longcrendon (@longcrendon13) reported 24 minutes ago

  @EE Hello I am angry I bought an EE dongle in August( what a waste of money it has never worked properly; the shop is useless, calling useless and now it is disconnected, I cannot get onto the internet, it says my internet password is wrong when the right one as per my card

• 
  Jordi Mon Companys (@MordodeMaru) reported 26 minutes ago

  @EE Remove me from their list. I never agree to this.

• 
  Liam (@ToonFan14) reported 26 minutes ago

  Anyone else getting worse signal now @VodafoneUK and @EE have merged?