EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, Hengoed, Caerphilly, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Newport	Internet	3 days ago
Newport	Internet	5 days ago
Newport	Total Blackout	5 days ago
Newport	Internet	9 days ago
Newport	Internet	11 days ago
Newport	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Robert Purvis (@robertpurvis) reported 22 seconds ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Steffan McMahon (@Steffan_McMahon) reported 13 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Desta Omar (@desta_omar) reported 13 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  kebab (@kenandavestone) reported 15 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Heidi Wurst (@Heidi_Wurst) reported 18 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  sheryl fussell (@chickenshed24) reported 20 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Lee Webster (@leeweb79) reported 21 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Karma Samsara (@CarolwalesKarma) reported 22 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 24 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 27 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  david pimm (@fireavon) reported 27 minutes ago from Clevedon, England

  @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

• 
  Ade (@Bubwal) reported 28 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Eddy (@ChrisEddy_7) reported 30 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Anthony Pesticcio (@TheRealBerty) reported 33 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 41 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Ty✌🏾️ (@Tyrone_PT) reported 42 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 48 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Dan Dineen (@Daniel_Dineen) reported 54 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Maarten (@MaartenSleeckx) reported 57 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Andrew Lippiatt (@LippyBoy123) reported 59 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martinkellyandfamily (@martinc2012) reported 7 minutes ago

  @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

• 
  mumtaz khan (@nayah_2010) reported 10 minutes ago

  @EE worst customer service ever will never go with you again

• 
  PrimeSiteUK (@PrimeSiteUK) reported 13 minutes ago

  @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?

• 
  Oli Newhall (@OliNewhall) reported 17 minutes ago

  @o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!

• 
  Simon Whale ™ (@Simon_Whale) reported 21 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

• 
  Daniel Wright (@DanielW69987575) reported 23 minutes ago

  @EE Your app is useless. It fails to log in every single time I enter my credentials. Everything is correct and it fails all the time. Combined with the poor signal I always have, I am disappointed I chose to move over.

• 
  dystopian (@NNazir) reported 29 minutes ago

  @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 32 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 35 minutes ago

  Is there a problem with EE? can’t log in via the app or via safari just says We’re having trouble displaying your profile details It’s our fault, not yours. Please reload the page or try again later @EE

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 36 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?