EE Outage Report in Alway, Newport, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypool, Cwmbran, Hengoed, Caerphilly, Blackwood and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
||
| Newport |
Internet | |
| Newport |
Phone | |
| Newport |
Phone | |
| Cardiff |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
-
jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Steph
(@climbingsteph) reported
from
Chepstow, Wales
@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
-
Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Zico
(@Ziko_90) reported
Had nothing but **** since getting an upgrade with @EE terrible service!! How do they get away with this ****!
-
Jacks
(@jacks1912s) reported
@EE any update on the FIVE masts down in TN33 yet? Day 5 of no signal and router. Currently parked in the next town to send this!! Ironically just a couple of miles away where they have 5G yet TN33 rarely gets 2 bars of 4G!
-
Speedy Feet
(@speedyfeetuk) reported
@EE how does one become a customer with you? Trying to checkout but get "Must only contain correct characters...Please correct the errors below" - but there are not errors below displayed or highlighted? On the checkout page there is no 'help' option, or contact option? 1/2
-
Simon
(@Simon88683447) reported
@EE No I am still having the same problem
-
Bradley Wilson
(@dabrad89) reported
@EE I predict that despite the fact I cancelled my contract in November and transferred my number...you will still continue to charge me..The contact us feature on your website is down and I get an error staying my login is blocked..?
-
Emily ☼
(@emilyclairex) reported
@EE are literally the worst phone company in the entirety of the UK. If anyone is thinking of moving to them do not.
-
Raymond Lee 🦾
(@rayleee) reported
@EE I;m out of contract so goodbye EE. This is really the worse level of customer service, to have to pay for something that, due to their fault, I cannot access for free.
-
Ed
(@edmc15) reported
I have DM’d @EE. They are looking into it. I am now 8-days in and still can’t make phone calls. Despite my bill being paid and being a loquat customer for 8-years. I first raised this on their app 27 Dec. @MoneySavingExp any advice.
-
True Spilt Milk Designs
(@TrueSpiltMilk) reported
from
Hove, England
@EE Niether your website or customers service could help me gain access to my own bills. Appalling.
-
HopeEloise
(@HopeEloise2) reported
@EE please tell me why my promised refund hasn’t gone on my account and I’ve now spent 6 hours on the phone to EE over the last month trying to sort YOUR issues.