1. Home
  2. Companies
  3. EE
  4. Alway, Wales
EE

EE Outage Report in Alway, Newport, Wales

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, Hengoed, Caerphilly, Cwmbran, Newbridge, and Pontypool.

CityProblem TypeReport Time
Newport Internet 10 hours ago
Newport Internet 2 days ago
Bargoed Internet 4 days ago
Cardiff TV 5 days ago
Newport Internet 6 days ago
Blackwood Wi-fi 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • mrshepcom
    MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • robertpurvis
    Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Azz_Culbertson
    aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • JoanneChurcher
    🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • MrChrisLent
    Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Claytoncast
    Paul Clayton. (@Claytoncast) reported

    @EE It doesnt get me to a real person. I’ve done that. Why do you hide from your customers. I had a message saying my DD has expired. It was paid today. I’m ot sure it is a scam and wanted to check with you and I cant get a real person to help I’m not interacting with a text

  • ikontravel
    Lisa @ Ikon Travel (@ikontravel) reported

    @EE I’ve already raised THREE complaints about the same issue and not one has been responded to.

  • eat_static
    Eat_Static 🥸 (@eat_static) reported

    @EE Why do we STILL have no service for SK17 6PW??

  • Kezi4Kerry
    Kerry Loosemore (@Kezi4Kerry) reported

    @montxlocked @EE It so bad 😔

  • bryanp247
    Bryan Pinto (@bryanp247) reported

    @EE I cant get an info on how to access my 2.4 ghz wifi setting on my smart hub everytime i get to technical help they restart my router and nothing. Very unhappy as I am trying to link a video doorbell. I have been with you about 7 months and unhappy on many areas especially

  • Followthebelly
    Paul Newman (@Followthebelly) reported

    Absolutely ******* brutal attack on my productivity today from @EE in tandem with @bt_uk through their BT Openreach system, EE Wifi hotspots are unfit for purpose I have seen the login screen more then the ******* internet today, come round & I'll whisper a phrase in your ear...

  • retrozoid_
    Craig Green (@retrozoid_) reported

    @DatGuyLimbo @EE Thanks :-) did the email contain the tracking aswell? Sorry for asking EE had the wrong mobile on my account so I never got a text. I did get a dispatch email but never anything tracking

  • Claytoncast
    Paul Clayton. (@Claytoncast) reported

    Trying to get help from @EE is just impossible. How do you get to speak to a bloody human being?

  • Cappitalise
    Cappitalise (@Cappitalise) reported

    @OfficialCutzy @peggleddan @EE Hey, did you get a call back with a solution? I am in the exact same situation

  • bryanp247
    Bryan Pinto (@bryanp247) reported

    @EE I never has such problems with Sky not happy with EE now