EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Bargoed, Blackwood, Hengoed, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Newport	Wi-fi	19 hours ago
Cardiff	Internet	23 hours ago
Caerphilly	Internet	2 days ago
Newport	Internet	2 days ago
Newport	Wi-fi	4 days ago
Newport	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 2 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Heidi Wurst (@Heidi_Wurst) reported 3 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Ade (@Bubwal) reported 4 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Ty✌🏾️ (@Tyrone_PT) reported 6 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 14 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 15 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Robert Purvis (@robertpurvis) reported 19 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Angela Sweeney (@angelawales) reported 23 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Ben Williams (@BenThatFlies) reported 25 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Iestyn T Davies (@iestyntdavies) reported 28 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  lee williams (@thelee_x_w) reported 29 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Karma Samsara (@CarolwalesKarma) reported 30 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 35 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  kebab (@kenandavestone) reported 39 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Connor Botwright (@ConnorBotwright) reported 41 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Rhys Cooper (@TheRhysCooper) reported 44 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Orange head (@rustyrossco) reported 47 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 48 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Chris Phillips (@ChrisPhil1992) reported 51 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  charlesTdale (@charlesTdale) reported 52 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Taylor (@blown_ranger) reported 6 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 6 minutes ago

  You are having issues and please don't say you aren't, because my internet connection is very low @EE @Ofcom, so low I can hardly load anything #EE

• 
  working class hero (@bartisimmo) reported 10 minutes ago

  @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

• 
  fiercebadger64 (@fiercebadger64) reported 14 minutes ago

  @EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING

• 
  Kitten Kong (@kittenkong42) reported 15 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  Kitten Kong (@kittenkong42) reported 20 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 24 minutes ago

  Is there a problem with EE? can’t log in via the app or via safari just says We’re having trouble displaying your profile details It’s our fault, not yours. Please reload the page or try again later @EE

• 
  Emma (@em_doapsi) reported 25 minutes ago

  @EE customer service phone line not working so can’t get help with the migration from BT service.

• 
  Colin Bassett (@SkyAtNight0000) reported 27 minutes ago

  @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

• 
  Photo man (@ach59) reported 27 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer