1. Home
  2. Companies
  3. EE
  4. Alway
EE

EE outages and service status in Alway, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Alway, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 2, 8:31 PM GMT+1.
  • 53% Internet (53%)
  • 37% Wi-fi (37%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at EE

EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Blackwood, Newport, Cardiff, Cwmbran, Caerphilly, Chepstow, and Hengoed.

CityProblem TypeReport Time
Blackwood Internet 11 hours ago
Newport Wi-fi 2 days ago
Cardiff Total Blackout 4 days ago
Newport Internet 6 days ago
Cwmbran Internet 6 days ago
Cardiff Wi-fi 6 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

4 days ago
Newport

2 recent signals

2 days ago
Blackwood

1 recent signals

11 hours ago
Cwmbran

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • welshpolitical
    Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • ChrisPhil1992
    Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

  • LukeSomerset
    𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • gavinlew
    Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • atifter
    Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • KathW80
    Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • dklthomas6666
    Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • Heidi_Wurst
    Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • desta_omar
    Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • red_mutant_eyes
    Halloween Jack (@red_mutant_eyes) reported

    @EE You already know about this issue. It’s just taking a very long time to fix and it’s the second time in two weeks.

  • GREIG_FRASER_UK
    Greig Fraser 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@GREIG_FRASER_UK) reported

    @ScotlandNT @EE @FIFAWorldCup Get Clarke too ****, picking an academy player over proven players in Barron & Miller. WTF is he thinking?! We're never gonna move forward with him in charge, he's just been lucky to have one of the best teams in years

  • doomlooped
    Dan B (@doomlooped) reported

    @1pMobile @EE Hi. I've had zero network or mobile coverage over the past 3 days indoors. Previously had low 5G coverage for voice and calls.. Please can you investigate? BS20 0.

  • serfbaby
    nicola padilla (@serfbaby) reported

    @Ahead18251112 @EE Also Internet is down in nn18 area

  • mechmonkey
    Matt (@mechmonkey) reported

    @EE Resolved, the customer care dude in Cardiff was awesome.

  • lennyrfc
    Lennox Richardson (@lennyrfc) reported

    @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

  • erinlouisehunt
    Erin Louise Hunt 🪬 (@erinlouisehunt) reported

    I’ve spent so much money with them over the years with phones, watches, AirPods. Like, where’s the reward for loyalty? Ugh! What’s a good phone network to go with these days? @EE

  • OSimon79904
    Simon O'Hagan (@OSimon79904) reported

    @EE So it had to be the Champions League final when your nationwide hub problem caught up with me, right? At one point your helpline guy had me hunting round for a paper clip. Like - when did YOU last have need of a paper clip? This is amateur stuff. Worse than Gabriel’s penalty.

  • sleigh81
    kelly sleigh (@sleigh81) reported

    @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

  • clodaghkeane
    Clodagh Beckham (@clodaghkeane) reported

    @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!