EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, and Chepstow.

City	Problem Type	Report Time
Cardiff	Internet	3 days ago
Cardiff	Wi-fi	25 days ago
Cardiff	Wi-fi	28 days ago
Cardiff	E-mail	1 month ago
Cardiff	Total Blackout	1 month ago
Cardiff	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  charlesTdale (@charlesTdale) reported 9 seconds ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Ash Lister (@AshL93) reported 3 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Daniel Thomas (@dklthomas6666) reported 7 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 7 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Eddy (@ChrisEddy_7) reported 7 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  kebab (@kenandavestone) reported 7 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Orange head (@rustyrossco) reported 14 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 14 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 15 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Rhys Cooper (@TheRhysCooper) reported 20 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 22 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Gill Howells (@gilliehowells) reported 27 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 29 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 30 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Angela Sweeney (@angelawales) reported 33 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Eddy (@ChrisEddy_7) reported 34 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Robert Purvis (@robertpurvis) reported 34 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Gavin Lewandowski (@gavinlew) reported 38 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Karma Samsara (@CarolwalesKarma) reported 49 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Eddy (@ChrisEddy_7) reported 52 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa :) (@lsl_scott) reported 9 minutes ago

  @EE Why tell me to call when I have to make a complaint online? More time wasting.

• 
  Stuart1959 (@StuartT34021273) reported 10 minutes ago

  @EE @Mr_Grumpy_Arse Can't get into mine either just got a phone upgrade so can't leave mobile acc BUT tv/broadband ends January so at least can cancel that never thought could get worse than virgin I stand corrected

• 
  Fadi F. (@FadiFaysal) reported 11 minutes ago

  @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!

• 
  Lisa :) (@lsl_scott) reported 11 minutes ago

  @EE so angry with EE metrocentre. Given a price from Z fold 8 this afternoon but didn’t have my I.D with me. Called the store to double check the cost who said it’ll be that cost because of a new customer discount. Travelled 40 mins each way to be told, rudely, it’s not correct.

• 
  Forgottengirl078 (@forgottengirl78) reported 11 minutes ago

  @EE Can you send me the formal complaints department email please. I am now on to my 8th person who can't seem to grasp how to do their job. HUMAN error is rife with this issue.

• 
  Sharon (@hydref) reported 14 minutes ago

  @EE Spoken to your customer service team, they still say its being looked into. We've had no internet and no updates for 36 hours now.

• 
  Tony Rogers (@rogers01_tony) reported 16 minutes ago

  @DerekAllan61 @EE I too have had so many issues with EE/BT, spanning in excess of two and a half years. Wouldn't touch them again with a barge pole.

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 21 minutes ago

  @EE As I said tried that 3 times, and every time it’s “ Use the text service

• 
  R1CHJB (@R1CHJB) reported 25 minutes ago

  @EE @Omegaman_uk There’s a lot of bad publicity regarding you guys at the moment, it’s like you just dnt give a ****!

• 
  Matthew (@mrcorney) reported 26 minutes ago

  @MarkyTalk @EE My signal isn’t great, been with them 10 years and due an upgrade for the last 4 but the new deals are so expensive I will be changing to new supplier soon and get a much better deal