EE Outage Report in Alway, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Cwmbran, Newport, Pontypool, Hengoed and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emma LS
(@EmmaLouise1_xxx) reported
@EE It was supposed to come today through expert delivery but didn't turn up. When I called up they said for some reason the account had blocked despite payment being made!! It's now coming tomorrow but not exactly great is it, not delivering the service you promise to a new customer
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vukubulur
(@vukubulur) reported
@EE No solution provided to my problem! You have been kept mentioning services are limited through Twitter. Then I do not see the reason why would someone bother to send you PM?
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Lambie 👩🎓
(@31Lambie1995) reported
@EE is there any outages in Manchester? My dad has no signal and it says that his phone is switched off. If not please can somebody contact my dad. I'm not at home and he's useless with technology
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vukubulur
(@vukubulur) reported
@EE Passed 7 weeks I tried countless times to contact you through 'Let's Chat' on your website. I've been billed twice as much as the initially agreed amount. Even though I am not in my flat !!! I REQUESTED TO CANCEL BEFORE. YOU DON'T LEAVE ME ANY OTHER OPTION THAN CANCELLING MY DD.
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_Sohaib Saeed
(@sohaibsaeed7860) reported
@EE been trying to contact you but no help yet please respond to my dms
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Nas Ganev
(@Nasio_eVans) reported
@EE decided to try and charge me 50£ for a new line for the broadband, when @NOWTV charges 5£. I wanted to stay with #EE, but their customer support said “we charge 50£, go with them for 5£” Honey, you rent the same exact line from Openreach. Why would I pay more for the same?
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andrew boneham
(@pigowhassup) reported
Not had an @EE phone signal since 930am in the north west
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VXR Dave
(@mobile_smith) reported
@EE What issues do you have with 4g Internet Connections in the WS124TT area. Both my Mobile and BT Mini Hub have dropped to 1.5Mbps and below. What can you do..?
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- leanne🦄
(@minimarwood_) reported
@EE So my contract is going up by nearly £3 and I never get more than 2 bars of signal. You’ll see on my account notes that I’ve complained about this several times. Also was misinformed about pro-rata charges when I upgraded. Cannot wait to leave.
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Ims
(@iakhtar1) reported
@EE @oppo Vodaphone have much better deals and service for Oppo phones. EE are a money hungry company who don't give a damn about their customers. Look at other networks, I completely regret being manipulated into extending my contract. The worst Network in the UK!