EE Outage Report in Alway, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Blackwood, Penarth, Cathays, Clevedon, Usk, Ynysddu, Cwmbran and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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0x🍑
(@0xpeach1) reported
@EE The service I purchased has fundamentally failed to deliver its core promised functionality from the outset. As I am within the 14-day cooling-off period and the service is unusable for its intended purpose, I insist on my statutory right to cancel. @EE
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Alex Saunders
(@asaunders1989) reported
@EE I suddenly just lost network service. GU21 area service on your website says fine but not able to call / text / internet
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FPL Agony (Scott)
(@FPLAgony) reported
@EE 3 whole days without signal in EE in the Bethnal Green and surrounding areas. Why should I be paying a phone bill for a service I’ve not had for 3.5 days? Extremely difficult and extremely annoyed
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Russ Price
(@Russ414uk) reported
@EE is there a problem with mobile data coverage in the Bretton Centre area of Peterborough please, postcode PE3 8DX? Mobile data hasn’t worked for several weeks now and I can’t get any details via the coverage checker. Thanks.
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Trade Lad
(@lad_trade) reported
@EE I've tried twice to give notice on my phone contract with you...and twice I've been told I'd receive a message back to sort this out...and twice this hasn't happened...I don't have time to mess about...I'll cancel my DD you can contact me instead..
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Ant Q-F
(@DaddyAnt2010) reported
@EE WiFi down in SA6 Swansea postcode. There has been work done recently to @bt_uk @WeAreOpenreach lines in the area. Haven't got time to phone you, just letting you know you may want to investigate.
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James Powers 🇬🇧
(@ItsJamesPowers) reported
@EE My issue is simple. People I know have ordered after me but yet have their devices. Also EE Seems to be providing devices for new customers before existing customers. Then they is the whole pre-order price for a device I haven’t received. All other networks seem to be altering peoples price plans accordingly so why is t @EE?
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John McMillan
(@BlueJayyyyyyyyy) reported
@ItsJamesPowers @EE No way!? What one did you go for? I’ve spoke to several people. Some of them even lying out right telling me “no pro max devices have been shipped”. Response seems to be “awk well you’ll just need to wait”. I ordered at 1.04pm on 12th for them to cancel and make me reorder
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Benjamin
(@bjblyth) reported
@FPL_Solicitor @EE Yes I found 1pmobile to be weaker than standard EE. I’m now with Mozillion on my iPad, which I initially went with due to them offering eSIM, but they’re also cheaper and the network feels better than my main EE phone sim?! Harborough is struggling though. I believe there is a mast issue.
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Former Cllr Michael Hudston
(@CllrHudston) reported
@EE why am I suddenly get lots of spam text messages? What have you changed on your network that is suddenly letting these through when I never used to get any?