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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 11/25/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypool, Cwmbran, Hengoed, Caerphilly, Blackwood and Portishead.

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City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomNewport Internet
United KingdomNewport Phone
United KingdomNewport Phone
United KingdomCardiff Wi-fi
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • climbingsteph Steph (@climbingsteph) reported from Chepstow, Wales

    @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • YardleyShooting Mike Yardley (@YardleyShooting) reported

    My EE phone - down for 2 days - is now working again. @EE offered me a month's line rental in compensation which I accepted. When these systems fail I always ask for recompense now - even if it's not much. It's the principle of it, we can't just accept paying for failing service.

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Day 76 of #PhoneGate Still no further response from @SamsungUK on the error report. I finally have a deadlock letter from @EE I have filed a complaint with @OmbudServices but this can take up to 3-4 weeks to resolve either way until then I am stuck in purgatory with no escape.

  • Star7_Soulless It's Me (@Star7_Soulless) reported

    @EE I would like to say after nearly 20years of being with this company they are a bunch of robbers. In the past five years I would constantly run out of data, I started off on 10gb going 30gb then eventually 100gb which I never used but would get through most of 1of3

  • sammyoafc sammy dixon (@sammyoafc) reported

    @EE hello! Any reason why i have no signal- I have checked service status and all is good? I need signal due to a family bereavement this isn't helping!!!

  • steephiiee1995 Stephanie hornsby (@steephiiee1995) reported

    @EE no signal again, even wifi calling is hit and miss. 3rd time in a week, please what is going on?

  • Star7_Soulless It's Me (@Star7_Soulless) reported

    @EE would you believe In one month of using my phone exactly the same I’ve only used 4gb of data out of 100gb and I’ve actually used my phone more then normal just to test it I would never trust we they’re thieves and this has proven it for me.

  • tarxherr T (@tarxherr) reported

    @neon_rainbows85 @EE Thanks for your advise but unfortunately it doesn't seem to work in some areas, it's supposed to reconnected to the nearest mast but doesn't help if their masts are only kicking out rubbish 4g

  • DistressedGrey Grey 🖤 (@DistressedGrey) reported

    @EE hiya, my phone keeps saying there’s no sim detected and I’ve ordered a new one with the same outcome, is there anything I can do? Or could you help? I have no other way to contact you

  • Jason_Gaskell Jason 🏳️‍🌈 🗝️🛒 (@Jason_Gaskell) reported

    @EE why the phone signal down in M27 Manchester awe my mum & dad got 1 signal or non at all #EE #EEDown 😡😠🤬

  • ThatSamShow That Sam Show (@ThatSamShow) reported

    @EE 72 hours without a network connection/phone signal. Come on, this is starting to take the piss, especially around this time of year.