EE outages and service status in Alway, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Alway, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 5, 12:21 PM GMT+1.
- Internet (45%)
- Wi-fi (32%)
- Total Blackout (9%)
- Phone (9%)
- TV (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alway, Wales
The most recent EE outage reports came from the following cities: Newport, Blackwood, Cardiff, Cwmbran, Caerphilly, Chepstow, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
TV | 3 hours ago |
|
Newport
|
Total Blackout | 2 days ago |
|
Blackwood
|
Phone | 2 days ago |
|
Blackwood
|
Internet | 3 days ago |
|
Newport
|
Wi-fi | 4 days ago |
|
Cardiff
|
Total Blackout | 6 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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MrShep (@mrshepcom) reported from Avonmouth, England@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, WalesWish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Orange head (@rustyrossco) reported from Caldicot, Wales@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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charlesTdale (@charlesTdale) reported from Penarth, Wales@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Opeyemi Daniel (@DinaGlyphs) reported@EE That worked. However the contact person had not update on the problem or the expected timeline expected to have that fixed. Apparently, @WeAreOpenreach is yet to fix whatever problem there is in my neighbourhood and EE doesn’t seem to have any alternative solution for those affected. We’re stuck in a limbo.
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Steve (@coastersteve) reported@EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.
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Nicky B (@nickybarrot84) reported@ad_moran4 @EE @O2 If this is genuine DO NOT make the switch. Regardless of cost, EE are the mut’s nuts. I moved from o2 because of how simply shocking they are. EE are the best network for a reason. You pay for what you get and on o2, you’ll get nothing !!!
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Graeme Gardner 💙 (@GraemeGardner) reportedSo it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.
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𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported@loisgriff_ @EE Part of B.T ... crap
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Jamie Bacon (@Jaybacon31) reported@EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update
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Shaun Adams (@shaundadams) reported@EE This doesn’t help. There is no guidance advice just a vague claim. I cannot trust the information provided. I was offered a call from EE, I provided my details and have heard nothing. Given the size of your organisation this all reflects very poorly.
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible
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Tony C (@tonyc0506) reported@Yung_Wolfff @BenGungyal @EE Wtf. Incorrect pet. Wtf. EE was not created last year. Get your facts straight. Wtf.
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kelly sleigh (@sleigh81) reported@EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting