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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.

CityProblem TypeReport Time
Bargoed Internet 2 days ago
Cardiff TV 3 days ago
Newport Internet 4 days ago
Blackwood Wi-fi 4 days ago
Cardiff Wi-fi 5 days ago
Cardiff Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • mrshepcom
    MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • JoanneChurcher
    🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • robertpurvis
    Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • MrChrisLent
    Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Azz_Culbertson
    aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • torixspencer
    Tori 🌻 (@torixspencer) reported

    @EE fix your app man, it's so obvious from all the tweets that alot of people are having issues so it must be a problem your end, not ours 🙄🙄🙄

  • AstaLunaMoon
    ✨Moon✨ (@AstaLunaMoon) reported

    @EE please can someone tell me why the EE app isn’t working? Can’t open it, wants my password but still says there is an issue logging on?

  • Dan_Godsman
    Daniel Godsman (@Dan_Godsman) reported

    @EE my phone has said “No Service” since Friday evening and has came back on for a very short amount of time once or twice over the weekend. I’ve travelled from one end of the country to the other today so I know it is not an area problem. Please can you assist

  • ORYANOL
    Yannick O Orounla ♛ (@ORYANOL) reported

    @EE Good morning. I do have a long week but I need to fix my wrong bill first. I'll call you guys

  • gamecasttom
    Xeniox (@gamecasttom) reported

    @EE Hi there, u am having trouble with the EE app. Keep getting "there seems to be a problem..." (The same message as the other messages in the replies). Any ideas?

  • donbird0
    Don Bird (@donbird0) reported

    @EE App been down for 24hrs now!!!! I have now been locked out as well. The app is rubbish!!!@ Have to uninstall and install so many times.....

  • ronaldbunce1
    ronaldbunce (@ronaldbunce1) reported

    @EE I want to know why my bill has gone up by 60% for exactly the same service. I use the phone for one week of the year when I'm in the UK, and keep the contract solely for the phone number. It used to be 10 quid, now it's 16.

  • JayLaugharne
    J L ✌️ U K (@JayLaugharne) reported

    @EE Over the last few years particularly EE have bent over backwards to help me. Their call centre staff are all above and beyond. If you avoid the bricks and mortar shops you really can’t go wrong with EE.

  • Rooie_Smithy
    Ruth Smith ADE  (@Rooie_Smithy) reported

    @EE please can someone contact me as a matter of urgency my parents landline has gone down they have been told someone will fix it within 4 working days however they need access to this due to a condition my dad has. I have a log number if that helps. Thanks

  • Derek_Charnwood
    Derek Hollis (@Derek_Charnwood) reported

    @Niccinooxx @EE Look at the threads on this page. People have been saying there have been problems with the iOS app all day long. I’ve had messages asking me to uninstall and reinstall the app but it’ s no better. How is @EE claiming to be unaware?