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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 12/18/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Penarth, Caerphilly, Cathays, Blackwood, Clevedon, Usk, Ynysddu, Cwmbran, Pontypool and Hengoed.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnEdwardMacK5 John Edward MacKinnon (@JohnEdwardMacK5) reported

    @EE Am an o2 customer considering to switch ee wot is your basic contract that you have

  • joguy1967 jomufc4ever 💙 (@joguy1967) reported from Ramsbottom, England

    @EE The service overall wasn’t great to start so these issues te delivery need sorting but these guys pulled it back !

  • neil98026125 i (@neil98026125) reported

    @Naughty_Dog @BAFTAGames @EE Garbage of the decade 👏

  • CharlieCW90 Charlie (@CharlieCW90) reported

    @EE You have some dodgy customer service assistants on your live chat. I was trying to upgrade with one and he kept sending me screen share invitations when asking for my card details. Name is Arvind. Happy to provide more info if necessary

  • UpbeatMetaphor Nick Sheridan (@UpbeatMetaphor) reported

    @EE Yes, broken touchscreen sensors on the Google Pixel 4a. My question is more about how I'm supposed to get it to you for diagnostic etc.

  • lfccaI The xG Philosophy (@lfccaI) reported

    @EE I think my internet might of disconnect every 5 minutes today a beg you help

  • gabesonaplain germ (@gabesonaplain) reported

    @EE sort ye broadband out i cant do **** with this internet ye load of mings

  • DomLee1987 DomLee1987 (@DomLee1987) reported

    @EE Hello, having trouble with my broadband. Have phoned and awaiting a phone call back, but it is very frustrating. I am WFH as a teacher, trying to do live lessons and have them cutting out. It makes me look very unprofessional and is putting the children's education back.

  • wazzalfc8 wayne (@wazzalfc8) reported

    @EE @MartinSLewis it nothing to do with finding a plan it's the extra you have to pay as an existing loyal customer that a new customer dosent

  • TezzaG1508 TezzaG1508 💙 (@TezzaG1508) reported

    @EE switched providers to you recently. You’ve had the PAC code and were promised that the old mobile number would be transferred across last Friday. This hasn’t happened....please can you help?