EE outages and service status in Alway, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Alway, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 11:41 AM GMT+1.
- Internet (42%)
- Wi-fi (26%)
- Phone (16%)
- Total Blackout (11%)
- TV (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alway, Wales
The most recent EE outage reports came from the following cities: Chepstow, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Caerphilly, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow
|
Phone | 2 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Pontypool
|
Wi-fi | 9 days ago |
|
Newport
|
TV | 9 days ago |
|
Newport
|
Total Blackout | 11 days ago |
|
Blackwood
|
Phone | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Steph (@climbingsteph) reported from Chepstow, Wales@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Shilliday (@a_shilliday) reported@EE - is there something wrong with the EE app. Going in circles trying to get logged in. I have reinstalled etc and same issue. See others on EE forum having issues too
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Freddie M 🇬🇧 (@Freddie1985039) reported@EE very disappointed with the new Smart Hub 6 Plus router. The BT router it replaced had a far better Wifi signal and now, every day it assigns various devices in our home with the same internal IP address which results in none of them being able to connect with doorbell.
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Val FS Nomad (Cømms Open) (@FlamesNomad) reportedI come home Internet is still dead ( @EE what ******** ) And no food for me but the other two ******* get to eat At least that guy can live
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Garry Walker (@GarryWalker) reported@Etsphonebill @EE My AirBNB just cancelled on me. £450 down the drain. Router is still showing blue and giving me a login screen. Which means I just need an active username and password. They aren't willing to give me one. They say there is no possibility of compensation as my contract hasn't started. Technically they turned off my dead mothers internet. The only reason I agreed to a 24 month contract with them when I will mostly be in thailand is i need internet now. Im in a village where there is no phone signal. Maybe ebola is too harsh. Middle Eastern respiratory syndrome is more appropriate.
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_iamdatdudeee 🌳 (@iamdatdudeee) reported@KyleStephen77 @England @EE Get ******** out you brain dead individual
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Rach ⚽ (@RoyKentsSocks) reported@EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.
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PT (@ptavfc1) reported@EE CUSTOMER SERVICE IS CRAP………..bots that answer your calls are hopelessly frustrating and it have taken me almost 2months to get everything working in my home since my so called UPGRADE!!! Two hubs because of a problem with initial hub, likewise with extenders!!! APPALLING!
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Free Speech Highway (@Fr2962Free) reported@TomTugendhat @O2 @EE I agree with Tom on very little! However this is spot on! In parts of inner London EE signals are atrocious and despite checks that the area has a strong signal. They must do better or give customers some form of mobile signal booster.
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Billy Randoms (@Randoms141884) reported@TomTugendhat @O2 @EE Maybe you should have made sure that we could manage our cellular infrastructure without Huawei when your government stopped them supplying us? Idiot.
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Timothy (@tpoweeeer) reported@TomTugendhat @O2 @EE Your shower of shite where in power for *check notes* 14 years, not just phone signal that’s a disgrace. Why are MPs not charged with negligence like CEOs?