EE Outage Report in Alway, Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Penarth, Caerphilly, Cathays, Blackwood, Clevedon, Usk, Ynysddu, Cwmbran, Pontypool and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
||
| Penarth |
Phone | |
| Newport |
Total Blackout | |
| Caerphilly |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alvin Ford 🏴🏴
(@AlvinFord14) reported
from
Glasgow, Scotland
@BoringOleFart @BT @EE BT was nothing but ****. Mistreated "Mrs Ford" very badly. Very glad to have nothing to do with them any longer.
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Pauline Turner #pigoneer
(@Pauline54232922) reported
@BoringOleFart @BT @EE If you were with Vodafone you'd have carried on. They charge me extra each month. I never know why.
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Kirsty † 🖤
(@squats_sugar) reported
Me: hi, I’d like to upgrade my phone please. @O2 in @centremk : nah sorry we close in 15 minutes. Me: ooookay…. 🙄 @EE if you’ve got better customer service than this, let’s talk.
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Julie-Anne Power
(@JAnnePower) reported
@EE @sam you responded to my bad review on Trustpilot about your appalling customer service. Apparently social media is the only way to resolve the issue of terrible internet in my London flat?
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Danielle
(@D4ni3ll3292) reported
@EE Hiya, why is my WIFI suddenly terrible? Supposed to be super fibre but we can’t even play a game and watch Netflix at the same time???
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Jenny Leask
(@leasko) reported
Hi @EE, there seems to be a major 4G and phone signal outage in Shetland today. Nothing on your network status checker about it. Postcodes affected are ZE1 and ZE2.
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Clare Jenkins
(@tochiemummy) reported
@SkyUK I pay £20 more than this, I've also been mislead and because I've had 1 attempt made to call me that's sky customer service done, don't answer emails nothing.... @EE i should never have left you 😭
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Shantanu Kathale
(@ShantanuKathale) reported
@EE Hi, I have been a victim of your wrong Marketing team.. I am not getting the speed I was promised to… I dont wish to continue with EE anymore. Its not more than 25 days and I am having issues with you guys. Also looks like my Data is not safe with you guys.
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Robert Smith
(@officialrobert0) reported
@EE how have I got 4 month left but you other me a crap deal I'm really thinking if I should leave or not I might just join o2
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ThingsInMyHead
(@MyMusings_) reported
ZERO @EE signal today 😬