EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Pontypool, Cardiff, and Hengoed.

City	Problem Type	Report Time
Pontypool	Phone	2 days ago
Cardiff	Internet	12 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	1 month ago
Cardiff	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Angela Sweeney (@angelawales) reported 1 minute ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 5 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  MrShep (@mrshepcom) reported 8 minutes ago from Avonmouth, England

  @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 9 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  CM Kerplunk (@Rivers_Slowmo) reported 21 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Desta Omar (@desta_omar) reported 21 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Simon Latham (@Welsh_Si) reported 23 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Daniel Thomas (@dklthomas6666) reported 28 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  sheryl fussell (@chickenshed24) reported 34 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Ash Lister (@AshL93) reported 36 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Steffan McMahon (@Steffan_McMahon) reported 39 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Sara Venn (@Saralimback) reported 46 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Karma Samsara (@CarolwalesKarma) reported 47 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Kathryn Williams (@KathW80) reported 48 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  sheryl fussell (@chickenshed24) reported 48 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Andrew Lippiatt (@LippyBoy123) reported 54 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Lee Webster (@leeweb79) reported 55 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Samantha (@Samanth82113398) reported 56 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Eddy (@ChrisEddy_7) reported 58 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  K A C E Y (@KaceyEdwards91) reported 59 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart1959 (@StuartT34021273) reported 6 minutes ago

  @Hepworthclare @EE Have to be the worst company I've dealt with so I've decided its cheaper to pay off my mobile contract & will be cancelling my TV & broadband account when that is up cant wait thought virgin were bad but I was wrong unfortunately

• 
  Michael Williamson (@michaeljw_97) reported 7 minutes ago

  @EE Hi. Was talking to a Kate or Katie but the call cut off as i'm on the train (she rang me) is it possible to get a message back to her that it was the signal dropping for the call ending and not me being rude. I feel so bad. Many thanks.

• 
  NeilM (@NM_Rdg) reported 8 minutes ago

  @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.

• 
  Darren Alexander (@Alexander220517) reported 12 minutes ago

  @EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide

• 
  Mark Bates (@officer_cartman) reported 13 minutes ago

  @EE @birthdaycakexo Lmao the signal in my area bh6 is barely 4g it's a complete joke

• 
  Christopher Tracy (@Milnero4) reported 14 minutes ago

  @EE I have lodged a complaint, hopefully they will listen to the call with the salesman.

• 
  Josh Russell (C) (@Josh_Russ10) reported 16 minutes ago

  @EE what the heck is going with your service lately? My connection has been woeful as of late

• 
  Clare Hepworth OBE (@Hepworthclare) reported 17 minutes ago

  @scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.

• 
  Amy Salmons (@Amy_Salmons) reported 17 minutes ago

  @EE Hey, that's great but you can't receive texts on the watch number, tech support confirmed that yesterday. And there is nowhere to change it to the actual mobile number

• 
  LK (@AMothersSon) reported 17 minutes ago

  @EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.