EE

EE Outage Report in Alway, Newport, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 03/29/2026 05:45

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Hengoed, Cardiff, Caerphilly, Cwmbran, Blackwood, Newbridge, Pontypool and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Total Blackout
United KingdomHengoed Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomNewport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Big_Grumps Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported

    @EE after having to phone up to get you to cancel my Apple tv subscription, the person I spoke to has obviously cancelled my NOW subscription instead of/as well as, because they've just gone off today. What a crap service I'm getting. And now ill need to call back, again!!

  • Cappitalise Cappitalise (@Cappitalise) reported

    @EE They told me to speak to online support but you don't have any live chat. I downloaded the app too but can't find anything

  • TurboLogic_UK TurboLogic 🇬🇧 (@TurboLogic_UK) reported

    @geezerpaulr @EE I use @idmobile Fair prices and good service. I've never had an issue with them.

  • TheEvEngineer EVEngineer (@TheEvEngineer) reported

    @EE Hi, thanks for the reply. The question is how is your legit address sending phishing links ? You have never addressed me via my email address and not my name and the link goes to a non EE site. Have your systems been compromised at all?

  • geezerpaulr Refusenik Paul (@geezerpaulr) reported

    Anyone use a SKY mobile SIM card ? Been with EE @EE since 1995 but I’m fed up of their price increases, lack of customer loyalty and the attitude of their staff in their shops .

  • BatmanVillain Iainonymous (@BatmanVillain) reported

    @EE I am not an EE customer so not my customer service number. Also note the bit where I said I couldn't get through. Maybe I have to sit on hold to sort this out. I have a job to do. Please arrange for an agent to call me.

  • HornCraig Craig Horn (@HornCraig) reported

    @EE I am so sick of replying on this platform, nothing ever gets resolved. I was about an order I placed and never received and EE had taken money from my bank account. In three weeks I have not had a reply from the EE shop to the emails I have sent.

  • Big_Grumps Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported

    @EE oh my bad. Just the HD&4K stuff they've decided to cancel. How do you even get that mixed up with Appletv exactly?

  • chicofski pyotr chicofski (@chicofski) reported

    @EE It's impossible to get through on the phone the options are insane. If I did after hours of trying get through to someone it won't help . I've just tried and was unable to get to speak to someone. After weeks of no internet and appalling service we went

  • Shane90005229 Shane (@Shane90005229) reported

    @BatmanVillain @EE I have the same problem, they said definitely would arrive today. After pre-ordering more than 2 months ago. Now I have rang back and they have told me it will be coming on Monday. 😑