EE Outage Report in Alway, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Cwmbran, Blackwood, Newbridge, Hengoed, Pontypool and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Santos
(@iamddboa) reported
@nikihutchinson @EE Having issues for about a week in SW Fulham. Also tested in Battersea last night and the same situation. I have been in contact with their support who continue to claim there’s nothing wrong.
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Dugmac
(@dugmac01) reported
@EE Thanks. I’ve just tried to add the roam abroad bolt on and it says I can’t because I’m a payg customer. I don’t want to move to a 12 month contract. Could you please let me know what my options are so I don’t pay a fortune on data when I’m in Canada?
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Dalriada
(@Mark__Eadie) reported
I have *never* had as much difficulty travelling and I have right now with @EE. I’m even thinking of getting a contract with another provider in parallel bc this is just so ****. I pay more than £100pm for this truly woeful “service”
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Jan Swatridge Officially FOW Don’t get Notions💙
(@JanSwatridge) reported
@EE One of the worst ads I saw in a long long time.
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TheSnakesVenom
(@TheSnakesVenom) reported
@EE thanks we for my 1 day of full signal and a text yesterday saying the problem in my area is now fix that’s a lie still 0 bars on all my EE devices number 1 network ye ok how
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Sophia Khan
(@Sophiakhan11K) reported
@EE (part 2). I tell the advisor listen to the call from earlier & ask to log complaint, he continues to be passive aggressive, leaves me on hold & cuts me off. This is all after my local EE shop show no interest or help me after 3 attempts by me! Reward for 10yrs loyalty
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nicos georgiou
(@nicos_nick1geo) reported
@VodafoneUK Nice to be treated like dirt!!! Customer over 20 years And when requesting a manager call back!! Ignored!!! Over 2 weeks!!!! at the same time U don’t allow me to give notice 60 Days prior !!! @EE can u help get out ?
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Katie McKinnon
(@KatieMcKinnon5) reported
@EE hello lovely ee, I’ve been trying to upgrade all day but is your website/app not working? Or is it on my end? Looking forward to an iPhone 13!
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Sophia Khan
(@Sophiakhan11K) reported
@EE (part 1) The absolute WORST network ever. Been a customer for 10 yrs, time for an upgrade & you offer twice what Sky are charging so I decide to leave. Retentions calls to make another offer, I call back to accept & they say that offer doesn't even exist (con't)...
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T1DiaBeater|Reepzy
(@T1DiaBeater) reported
@EE @bdkinzie Hi @EE having the same issue for over a week now.