EE Outage Report in Alway, Newport, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.

City	Problem Type	Report Time
Bargoed	Internet	13 hours ago
Cardiff	TV	2 days ago
Newport	Internet	3 days ago
Blackwood	Wi-fi	3 days ago
Cardiff	Wi-fi	4 days ago
Cardiff	Internet	4 days ago

Community Discussion

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EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 2 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Chris Lent (@MrChrisLent) reported 3 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 9 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 11 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Ben mayo (@Benjymayo) reported 14 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  Rhys (@TheRhysCooper) reported 16 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  sheryl fussell (@chickenshed24) reported 16 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  CM Kerplunk (@Rivers_Slowmo) reported 18 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 19 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Sara Venn (@Saralimback) reported 25 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  sheryl fussell (@chickenshed24) reported 26 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Orange head (@rustyrossco) reported 28 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 32 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Steffan McMahon (@Steffan_McMahon) reported 36 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Lee Webster (@leeweb79) reported 38 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Simon Latham (@Welsh_Si) reported 38 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 45 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 56 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  sheryl fussell (@chickenshed24) reported 58 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DaftVader (@Costa_Gravaris) reported 3 minutes ago

  @EE Seems as though it's all back now. Spoke to customer service who mentioned it was being worked on. So all good. Thanks.

• 
  Khaalid-B (@KhaalidGrantbel) reported 4 minutes ago

  @nat90HJ @EE @EE I’m really annoyed with the way you’ve treated a loyal customer that’s been with you for years don’t even try and come with contact customer service cause that’s not not I hope after his contract is done he leaves use man awful way to treat your customers

• 
  Dave (@nullexception__) reported 7 minutes ago

  @EE Hi Jenny, thanks for the response. I’ve just tried that and I’m still having the same problem.

• 
  Rachel Anthony (@_RACHELANTHONY) reported 8 minutes ago

  I swear I will never leave @EE consistently people like Kayleigh make the whole customer experience a breathe of fresh air, I mean that literally seeing as I have bloody Covid 😩

• 
  Ely for Eli (Rs Break) (@HamzahAkram786) reported 8 minutes ago

  @EE is your app down? Can't access it

• 
  Kinleyyyy (@Kinleyy_97) reported 12 minutes ago

  @EE your network is shocking in Edinburgh. Calls are impossible. Everyone I ring complains about the signal.

• 
  tony pinder (@racenclassic) reported 12 minutes ago

  @EE Android, it was affecting both phones and the tablet. Working now. We only updated 2nd Dec, had to update again today to use the app and then the errors started once updated.

• 
  Evie (@eviepevielem0n) reported 13 minutes ago

  @EE ARGH! I was missold a new contract yesterday & was advised the only thing to do was do a return & revert back to my old contract. Been on phone to returns for over half an hour which is costing me for call and for roaming. I’ve been a customer for over 6yrs i feel so let down

• 
  Sir Richard b-h-Soame 13th BT (@SOAMER) reported 15 minutes ago

  @ee you expect customers to pay for 100% working network but when you have had problems with connecting to the network and you can’t even when with full4or 5 g signal @ee doesn’t bother fixing gives excuses they cannot be the number1 network in the uk #rubbish #ee

• 
  Mikey Bateman (@mikeybateman) reported 16 minutes ago from Aberdeen, Scotland

  Hey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.