EE Outage Report in Alway, Newport, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Newport, Hengoed, Cardiff, Caerphilly, Cwmbran, Blackwood, Newbridge, Pontypool, and Abertillery.

City	Problem Type	Report Time
Newport	Wi-fi	22 hours ago
Newport	Total Blackout	2 days ago
Hengoed	Wi-fi	3 days ago
Newport	Internet	4 days ago
Cardiff	Internet	4 days ago
Cardiff	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Jules Morgan (@thejoolzman) reported 4 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  lee williams (@thelee_x_w) reported 6 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Sara Venn (@Saralimback) reported 10 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Desta Omar (@desta_omar) reported 11 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  CM Kerplunk (@Rivers_Slowmo) reported 19 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Steph (@climbingsteph) reported 23 minutes ago from Chepstow, Wales

  @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

• 
  Ben Williams (@BenThatFlies) reported 25 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Andy Petersen (@AndyJPetersen) reported 26 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Karma Samsara (@CarolwalesKarma) reported 26 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Heidi Wurst (@Heidi_Wurst) reported 29 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  sheryl fussell (@chickenshed24) reported 39 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Chris Phillips (@ChrisPhil1992) reported 42 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  Chris Phillips (@ChrisPhil1992) reported 42 minutes ago from Whitebrook, Wales

  @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

• 
  Allan Rees (@welshpolitical) reported 44 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  lee williams (@thelee_x_w) reported 45 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  sheryl fussell (@chickenshed24) reported 54 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Karma Samsara (@CarolwalesKarma) reported 54 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Samantha (@Samanth82113398) reported 59 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Maarten (@MaartenSleeckx) reported 1 hour ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  jude wood (@judiththomas4) reported 1 hour ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Röd Walker (@roderickiwalker) reported 9 minutes ago

  @EE @FreakyPatty The network is broken, reports everywhere of it being down, the App is down too as a result.

• 
  Simon (@Simon_M______) reported 13 minutes ago

  @EE What is going on with your network?! My works iPhone SE full bars and 4G, my S22 Ultra sat right next to it full bars but no data.

• 
  Big Leigh Nicholson (@LeighNicholson) reported 14 minutes ago from Garforth, England

  @EE can you update on issues with signal in Leeds please. No 4G or 5G

• 
  Lisa Wilson (@lisaxx2012) reported 15 minutes ago

  @EE Is 4g down? My mobile data was working fine this morning. I have tried to call and it says on the automated service to call tomorrow because use are busy.

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 16 minutes ago

  @EE my phone’s suddenly gone to 3G and won’t connect to the internet!! Wifi is working but out and about I can’t use the internet, tried calling you guys but says there’s a high demand and ring back tomorrow! Is there a general issue or is it just my phone please??😱😱😱

• 
  Tara 🌻🪬 (@TaraLouiseTx) reported 18 minutes ago

  @geordiegirl33 @EE I’m in Wednesbury and I’ve got E signal can’t do absolutely nothing with it .. how EE are saying there’s no issues Is beyond me

• 
  James (@RuelFox7) reported 20 minutes ago

  @EE Hi there - I'm having a network outage, is there a problem in the Newcastle area?

• 
  Darren Vaughan (@dazzler1978) reported 20 minutes ago

  @gareth_90210 @EE @VodafoneUK Ye noticed it was down. Good job my work phone is 02

• 
  Andy Scott (@geordieboy_23) reported 22 minutes ago

  @EE 5G/4G down in NE11

• 
  Ceddy Bears Picnic 🇬🇧🇳🇱 (@55uperAlly) reported 23 minutes ago

  Hi @EE is there a reason for the lack of signal in Carlisle today?