EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Chepstow, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	16 hours ago
Cardiff	Wi-fi	3 days ago
Cardiff	E-mail	6 days ago
Cardiff	Total Blackout	9 days ago
Cardiff	Internet	9 days ago
Cardiff	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 10 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Andrew Lippiatt (@LippyBoy123) reported 11 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 12 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 13 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 19 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 22 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  aaron (@Azz_Culbertson) reported 23 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Simon Latham (@Welsh_Si) reported 29 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Ty✌🏾️ (@Tyrone_PT) reported 30 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  CM Kerplunk (@Rivers_Slowmo) reported 33 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Eddy (@ChrisEddy_7) reported 34 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Gill Howells (@gilliehowells) reported 45 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Heidi Wurst (@Heidi_Wurst) reported 45 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 47 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Rhys Cooper (@TheRhysCooper) reported 48 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  kebab (@kenandavestone) reported 51 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  lee williams (@thelee_x_w) reported 51 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Gavin Lewandowski (@gavinlew) reported 54 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Angela Sweeney (@angelawales) reported 57 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 58 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ahimalayanbond (@Delirious__x) reported 1 minute ago

  @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?

• 
  Jane Keywood (@Janeyk12) reported 3 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 5 minutes ago

  . @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE

• 
  Vocal and Proud (@Vocalandproudx) reported 10 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  Dave Boucher (@tallwales) reported 12 minutes ago

  @EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village

• 
  Shaun Masterton (@Notretsam) reported 12 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  Jane Keywood (@Janeyk12) reported 12 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  Avril Newman (@AvrilNewman9) reported 13 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves

• 
  Gareth Owen (@gjo2405) reported 15 minutes ago

  @EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, it’s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted

• 
  Yokenthwaite (@BayXXIV) reported 21 minutes ago

  @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.