EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Hengoed, Pontypool, and Cardiff.

City	Problem Type	Report Time
Hengoed	Phone	3 days ago
Pontypool	Phone	12 days ago
Cardiff	Internet	22 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	2 months ago
Cardiff	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 2 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Rochelle Theaker (@roch123) reported 2 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Samantha (@Samanth82113398) reported 2 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Connor Botwright (@ConnorBotwright) reported 3 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  CM Kerplunk (@Rivers_Slowmo) reported 4 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Eddy (@ChrisEddy_7) reported 4 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Robert Purvis (@robertpurvis) reported 12 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  kebab (@kenandavestone) reported 18 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Simon Latham (@Welsh_Si) reported 25 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Eddy (@ChrisEddy_7) reported 27 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  MrShep (@mrshepcom) reported 30 minutes ago from Avonmouth, England

  @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

• 
  Steffan McMahon (@Steffan_McMahon) reported 38 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Ade (@Bubwal) reported 38 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Angela Sweeney (@angelawales) reported 38 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 38 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Heidi Wurst (@Heidi_Wurst) reported 38 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Karma Samsara (@CarolwalesKarma) reported 44 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Ben Williams (@BenThatFlies) reported 51 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Eddy (@ChrisEddy_7) reported 54 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 58 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PH (@PHEFC83) reported 5 minutes ago

  @EE Finally spoke to your unhelpful call centre. Utter shite. No fault on the line, yet I can’t hold a teams call with it lagging. Basically told tough ****. 🙃

• 
  Kev (@KevlarBrock) reported 8 minutes ago

  @MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. I’d hate to leave EE to find the same issue (which would suggest BTO)

• 
  Barry Dance (@dance_barry) reported 13 minutes ago

  @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

• 
  T 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mr_tjc) reported 15 minutes ago

  @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

• 
  joe bloggs (@thebadgerf1) reported 16 minutes ago

  @EE For all these phone company’s that state they offer 99% coverage of the uk, I must be the unluckiest man alive coz no matter where I go I seem to be in the 1% that has no ******* signal

• 
  mṽsh (@shikariunite) reported 19 minutes ago

  @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

• 
  jellybean1976 (@jellybean_7676) reported 23 minutes ago

  @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time

• 
  Naomi Langford-Wood (@NaomiLWood) reported 26 minutes ago

  @EE what’s happening? I’ve received another text saying that equipment is ‘in its way’. It’s already been cancelled in July but EE refused to collect it having left 3 unwanted boxes in my front doorstep for me to fall over. This building is structurally unsound and the equipment isn’t needed. I was told by EE to put it in my recycling bin but the council refused to take the bin with your junk in it. EE customer service is a nightmare

• 
  Craig Newby (@Newby13Craig) reported 27 minutes ago

  Anyone having problems getting thou to @EE last 4 Calls were holding over 40 minutes at a time

• 
  Mr Gray (@Monetization26) reported 28 minutes ago

  So today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom