EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Hengoed, Chepstow, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Hengoed	Internet	3 days ago
Chepstow	Phone	8 days ago
Cardiff	Internet	14 days ago
Pontypool	Wi-fi	15 days ago
Newport	TV	15 days ago
Newport	Total Blackout	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Eddy (@ChrisEddy_7) reported 3 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 6 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Chris Phillips (@ChrisPhil1992) reported 11 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  Ben mayo (@Benjymayo) reported 16 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  Eddy (@ChrisEddy_7) reported 18 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Steph (@climbingsteph) reported 22 minutes ago from Chepstow, Wales

  @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 25 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 26 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 27 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  sheryl fussell (@chickenshed24) reported 30 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Nörm•i•am (@storrmin571) reported 31 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 42 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Karma Samsara (@CarolwalesKarma) reported 47 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Iestyn T Davies (@iestyntdavies) reported 47 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Atif Raza (@atifter) reported 48 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 49 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  MrShep (@mrshepcom) reported 52 minutes ago from Avonmouth, England

  @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

• 
  Eugene OCarroll (@EugeneOakharold) reported 53 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Eddy (@ChrisEddy_7) reported 57 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Steffan McMahon (@Steffan_McMahon) reported 59 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 5 minutes ago

  @Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.

• 
  Bee Aware 🇬🇧 (@2BeeAware) reported 5 minutes ago

  Are you looking at Broadband and/or Mobile contract? DON’T go for @EE - in all the years of mobile contracts I have never come across a more USELESS company. I feel so sorry for the staff working for such a greedy, downright disorganised company.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 9 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 9 minutes ago

  @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

• 
  Kirst ❤ (@kirst087) reported 10 minutes ago

  @EE when are you going to fix this? My upgrade was April, still can't order online 😤

• 
  Ross E J Colbert (@slbhatter) reported 11 minutes ago

  @EE having problem with data roaming whilst abroad. Was working just cut out?

• 
  Chris Milbank (@ChrisMilbank) reported 11 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Malcolm (@malythedaddy) reported 12 minutes ago

  @EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?

• 
  ᴅᴏᴍɪɴɪᴄ (@domdhp) reported 20 minutes ago

  What the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.

• 
  Cameron (@MasterlyAmateur) reported 20 minutes ago

  @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.