EE Outage Report in Alway, Newport, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (36%)
-
Internet (34%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Chepstow, Abertillery, Pontypool, Blackwood, Penarth and Caldicot.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
-
Daniel Thomas
(@dklthomas6666) reported
from
Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
-
Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
-
Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
-
Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
-
Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
-
Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
-
Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
-
jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Steph
(@climbingsteph) reported
from
Chepstow, Wales
@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Gareth
(@gareth_90210) reported
Has @EE developed another fault on their line? Our signal has just disappeared
-
Lucy
(@LucyElizabeth_J) reported
@EE I’ve been having terrible issues with my broadband is it just me or a wider issue? Also for how long it’s being going on I’d like to discuss cancelling the broadband and going back to my previous provider please
-
Sarah-Kimberley
(@PlayforthSarah) reported
@EE never join EE. Phone has lack of data in Spain despite having roaming and now back in UK same issue with data only works on WiFi.... @ThreeUK you got any good deals?
-
J1Gs4w1892
(@J1Gs4w1892) reported
@EE How do we get compensation for loss of earnings as we had 2 days of earnings for 4 drivers lost because of a “software issue”. It’s ridiculous that it’s 2025 and there is no backup for this happening!
-
Paul steele
(@Br0kenStarr) reported
@EE cont... Off taken, to absolutely zero communication from EE other than my original order confirmation. This simply is not good enough & a very poor first impression. I'm now out of pocket due to days taken off work & still without a phone or any information. Tempted to cancel
-
Paul steele
(@Br0kenStarr) reported
Hey @EE , I just wanted to raise that the experience of trying to become an EE mobile customer for the first time has been nothing short of awful! After nearly 2 weeks of waiting for my phone, 3 calls to EE and being promised it would be delivered the next day, 2 unpaid days...
-
steve leahy
(@steviedon) reported
@EE please help. Been trying to add a data roaming package on (just arrived in USA) and your app keeps refusing to let me add one. Been doing everything you asked and it crashes EVERY time. I changed to EE for this very reason! I heard you were good abroad. So far horrendous
-
C🦦
(@thecazzle) reported
@EE I can’t actually cope with your **** customer service. How do you actually still operate as a company? It’s laughable!!!
-
Chris Birch
(@seabee41) reported
Been with orange/@EE for over 30 years (my original account number was only 4 figures long) I leave after doubling the price of my SIM plan for less service.
-
Michael Oglethorpe
(@Ravelston89) reported
@ee Another day, another 24 hours of truly awful service from EE, and another waste of money ive shelled out to you. Signal strength at -119dBm. Little better out in the streets nearby, possibly 2 or 3 dBM stronger, not that that makes a jot of difference. I'm not the only one.