EE Outage Report in Alway, Newport, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Cwmbran, Newport, Cardiff, Pontypool, Hengoed, Caerphilly, Blackwood and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Wi-fi | |
| Newport |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
-
K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
-
Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
-
Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
-
Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
-
Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
-
🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
-
Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
loz🦄
(@itslozz_) reported
@EE Can you explain to me why you are discriminating against existing customers? We have phoned to make the switch to Full Fibre after being messed about and you’re wanting to charge us double & cannot contact a manager either? Absolutely disgusting service.
-
SendCake Films
(@SendCakeFilms) reported
@shitbarrister @EE @skytv sounds familiar when it comes to those two the customer service is like being back in the 80s. Never admit fault, Never apologise.
-
Chris Fell
(@ChrisFell12) reported
@EE @bt_uk why can't my mum and dad use their house phone to call and receive calls? You say you're the best, but this is a simple service! They've taken your broadband, but can't get phone calls!
-
Wesa
(@LouisaJayne1981) reported
@EE please explain why your customer service has been consistently rubbish over my 20 years with you; it’s my fault for not leaving you! Waiting for you to answer for 40 minutes!
-
Kathy Carter/Crowe
(@KCarterCrowe) reported
@EE you have messaged me to say I need to contact you about a problem with my order….how do I contact you? When I message I get a generic reply telling me to call. When I call you I sit on hold waiting for 45 minutes plus each time?
-
Cumbernauld Burgerbach
(@RespottedYellow) reported
@EE Are you aware of this constant issue and are you looking to fix this?
-
Mrs MacCulchie 🪬🧙👩🌾 🐭🐓🐘
(@MsProcurement) reported
@EE Already have done. This isn’t my first rodeo with your dingbat signal. Also, good to see 5G in the area at last. But it swings between 4&5G in between the lack of service.
-
Carol Annesley
(@Cannesle) reported
@EE hi please help??!! My £10 data plan renewed today, you've taken my money but my plan is not working!! Please don't tell me to check the app I've been doing that for the last hour with no answers!! Please help as I need my phone later today
-
Craig
(@AlCraig90) reported
@EE anyone working tonight? Been on hold 40 minutes and yous close at 8. At the same time, increasing my basic sim only deal by 8 quid a month, not sure why I’m with you’s, crap customer service
-
Osasu Obayiuwana
(@osasuo) reported
Dear @EE, do you expect a customer abroad, who needs assistance, to stay on hold for FORTY-FIVE MINUTES, on an international call, before speaking to a customer service adviser? Seriously????? 🤔