EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Chepstow, Hengoed, Cwmbran, Bargoed, and Blackwood.

City	Problem Type	Report Time
Newport	Wi-fi	16 hours ago
Cardiff	Internet	4 days ago
Caerphilly	Internet	4 days ago
Chepstow	Wi-fi	7 days ago
Chepstow	Wi-fi	7 days ago
Newport	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 53 seconds ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 4 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Angela Sweeney (@angelawales) reported 7 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Nörm•i•am (@storrmin571) reported 12 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Eddy (@ChrisEddy_7) reported 13 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Cath Colleypriest (@CathFluffybob1) reported 15 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 19 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 20 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  kebab (@kenandavestone) reported 24 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 24 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Gill Howells (@gilliehowells) reported 30 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Rhys (@TheRhysCooper) reported 31 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  K A C E Y (@KaceyEdwards91) reported 40 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Steph (@climbingsteph) reported 40 minutes ago from Chepstow, Wales

  @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

• 
  sheryl fussell (@chickenshed24) reported 44 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Chris Phillips (@ChrisPhil1992) reported 46 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  Cath (@CatherineJ43) reported 53 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Karma Samsara (@CarolwalesKarma) reported 54 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Karma Samsara (@CarolwalesKarma) reported 58 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Jules Morgan (@thejoolzman) reported 59 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James-Andrew Smith (@jamesandrew2201) reported 9 minutes ago

  @EE I need payment extension but I cant ring help please

• 
  The REAL Ric Jones (@brakusmc) reported 13 minutes ago

  @EE can you tell me how I can cancel my recent sim-only renewal please? I moved to a capped-speed plan (was on uncapped) and it's absolutely rubbish even for normal browsing

• 
  Julie F (@jvfisher59) reported 13 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Airman (@airman614) reported 17 minutes ago

  Sitting in Inverclyde Royal Hospital, can’t get even 4G on @EE , guy next to me to me getting full 5G on O2, my phone is fully updated iPhone 17 pro max so no issue there, been with EE since T mobile, think I might have to switch, service is awful now.

• 
  Richard Marshall (@Marzy1867) reported 22 minutes ago

  @houseofbuck @EE Similar we installed and got 6-10mps when an agent told us we'd be able to stream and wfh on the package "sold" to us. The phone calls with and agent and senior manager were awful. She listened to the original call 1hr 15mins within 20 minutes end to wnd and declined complaint

• 
  Darren Hammans (@DarrenHammans) reported 23 minutes ago

  @EE @nickduval That seems to be an EE issue, not a Nick issue… Hopefully he takes his business elsewhere

• 
  Mary (@sisterloulou333) reported 25 minutes ago

  @EE how much longer are these network issues remaining ? Been a few days now !

• 
  Dan Maccabee (@macca118wba) reported 27 minutes ago

  @EE for a week now had constant issues with my internet going down 3-4 times a day for a period of time paying 90 quid a month for a service im not recieving since being with ee problem after problem

• 
  Alex Smerdon (@alex_smerdon) reported 28 minutes ago

  @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

• 
  ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported 29 minutes ago

  @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.