EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Caerphilly, Chepstow, and Hengoed.

City	Problem Type	Report Time
Cardiff	Internet	4 days ago
Pontypool	Wi-fi	4 days ago
Newport	TV	4 days ago
Newport	Total Blackout	6 days ago
Blackwood	Phone	6 days ago
Blackwood	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Daniel Thomas (@dklthomas6666) reported 6 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Ash Lister (@AshL93) reported 8 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 9 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  david pimm (@fireavon) reported 14 minutes ago from Clevedon, England

  @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 18 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Andy Petersen (@AndyJPetersen) reported 19 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Chris Phillips (@ChrisPhil1992) reported 22 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  Angela Sweeney (@angelawales) reported 22 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 23 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Chris Lent (@MrChrisLent) reported 24 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Gill Howells (@gilliehowells) reported 32 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Nörm•i•am (@storrmin571) reported 32 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Samantha (@Samanth82113398) reported 32 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Maarten (@MaartenSleeckx) reported 33 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Steffan McMahon (@Steffan_McMahon) reported 34 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  sheryl fussell (@chickenshed24) reported 35 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  MrShep (@mrshepcom) reported 37 minutes ago from Avonmouth, England

  @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

• 
  kebab (@kenandavestone) reported 45 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Desta Omar (@desta_omar) reported 51 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Eddy (@ChrisEddy_7) reported 59 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 4 minutes ago

  @EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!

• 
  Wendy 💙 (@IamjustWendy) reported 5 minutes ago

  @aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!

• 
  Rich Hargreaves / Wickerrman (@rkhargreaves) reported 9 minutes ago

  @LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol

• 
  rhys! (ʚ♡ɞ TWICE ‘26) (@haroobooriisu) reported 9 minutes ago

  .@EE Are you experiencing any issues with logging in? I have been completely signed out of the app & now unable to log in?

• 
  Marie💙 (@MarieMcglinchey) reported 12 minutes ago

  @BenGungyal @EE Like all contracts its down to the customer to renegotiate, as I do with my virgin subscription, home insurance, car insurance. All companies will thrive on customers auto-renewing, now that you've taken notice maybe you can start to renegotiating a better deal for your MIL.

• 
  pat (@pat11669019) reported 13 minutes ago

  @EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.

• 
  Tony Not Reform Boomer 🇬🇧 🇺🇸 🇪🇦 🇵🇱🇺🇦 (@tonywonderfire) reported 17 minutes ago

  Hey! @EE the router doesn't work and your app doesn't work. How am I supposed to fix it?

• 
  Andrew Walker (@filmAlive) reported 17 minutes ago

  @EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please

• 
  Equilan (@Equilan) reported 19 minutes ago

  @EE Rang 150, menu broken Got on here, your bot told me to ring 150 Managed to get to the digital bot in the App, it just loops, told me to ring 150 Texted HELLO to 150, "Digital Menu is currently unavailable, call 150". Bill still not paid & won't be until someone calls me.

• 
  Josh 👾 (@_NFFCJosh) reported 20 minutes ago

  @aftertheflood_ @EE i’m a new customer too (day one for me!) thankfully set up the main hub before it went down, but can’t set up the main hub in the bed rooms as app been down all day and i need the app! not a good start i must admit