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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 03/21/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Cwmbran, Newport, Blackwood, Newbridge, Hengoed, Pontypool and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCwmbran Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SenninSage SenjutsuSage Hi-Fi Rush (@SenninSage) reported

    @fluesy_bluesy @XboxP3 @EE If Sony doesn't release all its games on Xbox, why the hell does Xbox have to release all its games on Playstation? It's about time you all stop being such God damn crybabies and grow the f up.

  • PUNC17_DeanR Rebecca Dean (@PUNC17_DeanR) reported

    @EE Why is there no mobile or internet service in Taunton, Somerset area?

  • iamnomita Nomita (@iamnomita) reported

    pathetic experience with EE for past 3.5 yrs as whole ... bad connectivity with promises to sort but nothing happens and we were sold a internet connection at higher price and when we want to cancel hetfy charges are put...Not there in PCI @EE

  • Vistrix Vistrix (@Vistrix) reported

    @CrazyJuan77 @EE I live in an EE service area but the signal is awful even though the map says it should be good. I believe they only support a specific frequency for 4G? I've never looked into it though. How could I prove this without revealing personal info though?

  • iamnomita Nomita (@iamnomita) reported

    pathetic experience with EE for past 3.5 yrs as whole ... bad connectivity with promises to sort but nothing happens and we were sold a internet connection at higher price and when we want to cancel hefty charges are put...Not there in PCI.. violation of consumer act @EE

  • Vistrix Vistrix (@Vistrix) reported

    @CrazyJuan77 @EE Point is we're not all crazy Sony fanboys. I've genuinely had a really bad experience with EE. To be fair it's cheap so you get what you pay for I guess.

  • ragincrinz ✖ragincrinz✖ (@ragincrinz) reported

    @DarrenMillenium @XboxP3 @EE This all seems to be a you problem. All works fine for me.

  • reefruns Richard (@reefruns) reported

    @EE Hi, our phones are on your network but not working, we have signal and accounts up to date but both phones can't make calls. We have have data so Whatsapp is working. We have no way to contact you except for Twitter.

  • shaydokenz Shay Miah (@shaydokenz) reported

    @XboxP3 @EE What a wasted opportunity. Wrong company for cloud streaming. Overpriced data plans where as other network providers offer far more reliable 5G infrastructure at lower prices. Clearly shows Microsoft don't understand the UK network providers.

  • Gabriel94085188 Gabriel Oliveira (@Gabriel94085188) reported

    @XboxP3 @EE @XboxP3 please fix xbox companion app