EE outages and service status in Alway, Wales
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- EE generated 3 outage signals in the last 24 hours around Alway, including 3 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 30, 5:11 PM GMT+1.
- Internet (57%)
- Phone (43%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Alway, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Hengoed, and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 21 hours ago |
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Internet | 23 hours ago |
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Internet | 24 hours ago |
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Phone | 3 days ago |
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Phone | 10 days ago |
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Phone | 19 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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MrShep (@mrshepcom) reported from Avonmouth, England@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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souness's moustache 55 (@souness_tash) reported@EE Thats the problem call 150 🙄🙄 they are some staff are useless & I just can't be annoyed dealing with them anymore 😮💨😮💨 loyalty is nothing to EE anymore just same stuff time after time with them. Thanks anyway think sky mobile is offering better deals.
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Caustic Chris (@CawSticky) reported@EE (2/2) I also pay £25/mnth for TV which I can get from HBO for about £10....the equipement is 4-5 year old BT stuff that you wouldn't upgrade. All in all I am getting a ***-deal for £70/month. MUCH slower than advertised AND I have never received a contract, + can't find it online
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gilbert (@Gilbert_36174) reported@EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.
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Marcello Mega (@_MarcelloMega) reported@EE I've called 150 to report a fault and seek assistance two days running now, as well as emailing your consumer resolutions address on both days. I'm being ignored. A customer for ten years, longer for my mobiles, loyal despite a long history of past complaints. EE is a disgrace.
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micka9990 (@Michael66108716) reported@EE I’ve you any idea how much it would be cancel today?
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Dudley (@agoldentale) reported@EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either
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Lyse (@Lysey_g) reported@EE ive just had someone knock my door asking me to do a speed test of my Internet. He told me to get my phone to complete this albeit I told him No multiple times. As a customer since the orange days I dont appreciate the aggressive attitude of your employees on my doorstep.
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Scott Trafford (@Traff) reported@EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage
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Andrew Robinson (@apr9999) reported@EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!
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Scott Trafford (@Traff) reportedChanged to @EE broadband, awful coverage in the house beyond the living room and dining room, on top of this trying to sort my home phone with them, i think its now 4 times they have failed to complete my order. Really wish i had just stayed where i was.