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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 10/14/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Cwmbran, Portishead, Newport, Cardiff, Caerphilly, Hengoed, Pontypool and Llanbadoc.

Loading map, please wait...
City Problem Type Report Time
United KingdomCwmbran Internet
United KingdomPortishead Phone
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • climbingsteph Steph (@climbingsteph) reported from Chepstow, Wales

    @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • anthonymancs anthonymancs (@anthonymancs) reported

    @EE @emilyysewell_ Emily that will do nothing is a cop out from mobile provider... download a call blocker from the app store may help or do what I do is get a whistle and blow down the phone soon stop calling you

  • anthonymancs anthonymancs (@anthonymancs) reported

    So as an @EE customer will your tech team look into this ongoing issue with my number or not? Last time told couldn't as was not an @EE customer now I am... so will they get off there backsides to look at it that @SMARTYMobileUK has been trying for weeks to solve?

  • lsaw_ Lily (@lsaw_) reported

    @EE is there something that would effect signal in Exeter (EX12LU) at the moment?! Coverage checker shows full 4G but I’ve had 1 bar constantly 💔

  • rolandbullivant Roland Bullivant (@rolandbullivant) reported

    . @EE When I spoke to an EE representative on Sunday I was assured that the 4G broadband problem we have had for the past 4 weeks would be fixed on 26th April. I even received a text from @EE to say it was fixed. It isn’t. This is very disappointing. We rely on EE broadband

  • S2Hewitt Dr Sarah Hewitt (@S2Hewitt) reported

    @ee why do you hate me? Since speaking to someone from your team last week, my mobile broadband is now so poor it's effectively not working at all.

  • dp247 David Park (@dp247) reported

    I've never had an issue joining another network and I'm struggling to see what's so great about EE. @EE will I be charged for this?

  • johnjonesname john jones (@johnjonesname) reported

    @benwood @EE If only they would realize that enabling IPv6 on the mobile network would give them latency gain of at least 10% those RF engineers would have to do amazing things for that sort of gain across the whole of the network, AT&T etc do it...

  • claireelkin Claire Elkin (@claireelkin) reported

    @EE I now have as my son cake home with his phone but...had he not been coming home and I needed to add it what would I have done? The online option (and app I might add) have been down for days. We all pay a premium for the service. I know it's not your fault but it needs sorting.

  • RebeccaRipley1 Rebecca Ripley (@RebeccaRipley1) reported

    @EE if your customer service is going to be so poor that I have to spend around 4 hours on hold in the space of a month at least change the 5 songs that continuously play on hold!!! #ee #WatermelonSugar #helpme

  • Srsivanesan Sivi sivanesan (@Srsivanesan) reported

    @EE So I can't get through to @EE , no data service/network+no support. Heard that a friend went through something similar a few weeks back followed by a week without any signal. Doesn't reassure me what's the point of remaining with them if calls can't be made?