EE Outage Report in Alway, Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Cwmbran, Newport, Cardiff, Pontypool, Hengoed, Caerphilly, Blackwood and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Wi-fi | |
| Newport |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Steph
(@climbingsteph) reported
from
Chepstow, Wales
@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Meg Hewitt 👩⚖
(@kittyhewitt) reported
If any kind of rewards system is in place @EE @currys we'd love to get their patience & assistance recognised. Tech often leaves older people behind & mum was extremely down about services/advice provided (or not) by some companies that she was willing to forego Internet🙃Thanks
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courtenay taylor ♉️
(@CourtTaylor95) reported
When you have to spend an hour on the phone to @EE cause they cancelled the wrong sim and cancelled your phone instead of the one you asked for.... EE are going to ****.
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just me
(@theproperKP) reported
I will never complain about @EE mobile coverage again. Switched to @VodafoneUK earlier this year, mainly it is to be said for a better handset price/deal but now I see why. I had faster and wider coverage on dial-up broadband 20 years ago. These 2 years can't go quick enough
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Achesnpains
(@JamesMorgan1978) reported
@EE spent HOURS fixing an issue with my Apple Watch- the reason I have it is in case I collapse while out (health issues). They didn’t even know until after they’d spent most of a day. Not even an EE issue really as they didn’t decide Apple shouldn’t use REAL SIM cards! Awesome.
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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Stephanie cameron
(@StephCam87) reported
Never ever will I suggest EE as a mobile provider - complete waste of time and rip off merchants - spent thousands over the years with them - paid for a service for over 2.5 years to be told it’s my fault the product has never worked….. please tell me how? @EE
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Evadne W.
(@evadne) reported
@EE I think this is extremely unlikely With 5 minutes of proper usage, I already filed a case via the official Network Coverage tool I spent total of 30 minutes with you folks on this site over 2 days and you just went around in circles with the script, asking me to send a DM
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Laurena House
(@laurenahouse) reported
So many issues with my phone signal and EE promises. You are supposed to be calling me straight back??? @EE HELLO???
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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Kevin Purcell
(@KevinPurcell65) reported
@EE Then pass it on to your customer service team who have not bothered calling me back. 10 weeks waiting for installation, many missed appointments, me chasing you for updates. #NumberOneNetWork