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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 01/13/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Cwmbran, Caerphilly, Blackwood, Penarth, Cathays, Clevedon, Usk, Ynysddu and Pontypool.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GJRbluebird frankly (@GJRbluebird) reported

    @EE @BAFTA Nobody's interested in EE. We'd be more interested in how we could send our devices back and cancel our contracts based on the most recent, ridiculous and unjust 15% increases....that's what we'd be interested in. Greedy shameful fu**ers.

  • Uglyhairmonster Dan lippe (@Uglyhairmonster) reported

    @EE @JoshuaTAllerton That’s what investors are for, you hit your key investors up for funds and given them a plan as to how your actions will bring more customers, not turn around to customers and say **** you, give us money. That’s how you lose customers.

  • abetts2022 Andy Betts (@abetts2022) reported

    @EE So you're increasing investment in the network and CSR to the vulnerablen by 14.4%? What would this figure have been if it were not for astronomical inflation and how would you have afforded this otherwise?

  • heretopre The Great 🇰🇪 (@heretopre) reported

    @EE Last year it was 3.9% this year its an extra 10% ontop of the 3.9%, who ever is pulling your pants down over at your suppliers needs to have a word kmt

  • LightningAlex_ LightningAlex_ (@LightningAlex_) reported

    @EE 14.4% increase... are you having a laugh? I don't want any corporate "sorry" i want you to come to some resolution on this and bring my monthly plan to a reasonable price

  • c2fish Chris Denman (@c2fish) reported

    @EE My remaining data doesn’t go down as I use data. Is there a known problem with tracking data usage at the moment?

  • thedibman Martin (@thedibman) reported

    @EE Do you need to be putting my bills up by 14.4%? Customer for 14 years and using this chance to screw another £12 a month out of me. That's the last time I renew a contract with you

  • chaosofcold Ah Damn (@chaosofcold) reported

    @EE Thank you for the canned response. I do expect an increase - but 14% is simply too much. I held off from switching before out of brand loyalty(customer for 10 years). But it’s just not worth it anymore.

  • Lucky_Trucker_ The Lucky Trucker (@Lucky_Trucker_) reported

    14.4% price increase @ee? You have to be joking. I’ve been a customer for nearly 10 years and I have 3 lines. I will be leaving in the next 2 months due to this increase. #CustomerLotalty

  • Kett_Ben64 Ben Mastrangelo (@Kett_Ben64) reported

    @EE Hi, having problems in the Kettering area - NN16 and NN15 - No signal for 2 days now.