EE Outage Report in Alway, Newport, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alway, Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Caerphilly, Blackwood, Cwmbran, Abertillery and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Hengoed |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Pontypool |
Phone | |
| Caerphilly |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Daniel Thomas
(@dklthomas6666) reported
from
Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Steph
(@climbingsteph) reported
from
Chepstow, Wales
@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ShaneDonnelly
(@ShaneDonnelly93) reported
@OnyinyeUdokporo @EE I think so, I can't load any apps - not receiving notifications from WhatsApp and can't use Safari - could be a 4G/5G issue? Unconfirmed yet though
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Vader’s Legacy
(@OilKing61) reported
@KittyBisou @EE That should fall on those who authorized and processed your upgrade. Had that problem when I upgraded based on a promotion they contacted me for. They need to hold THEIR staff accountable for the things they advertise and promote as eligible to the customers
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HOV DID
(@AFC_Tren) reported
@EE data not working?????
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Steven McD
(@Steffmcd80) reported
@EE whats the issues with the lines twice i have been on a call and its came up call failed after 10 minutes
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Sam Thurlow
(@BongoboyUK) reported
@EE ...Oh and then being threatened that if I'm thinking about cancelling my Sim-Only contract (you know, the one that's currently useless) that I'll have to pay a fee of over £300?! Is that how you treat your customers of over 12 years? #ee #effalleverywhere #canyouhearme
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Onyinye Udokporo
(@OnyinyeUdokporo) reported
Is @EE down??
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Sasha Green
(@sashakategreen) reported
When your phone data no longer wants to receive text or be useful in anyway. Cheers @ee for the ****** up data and service. Wish I cancelled my contract now instead of upgrading
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(Ahmed) Monkey D. Luffy
(@StrawHatShonen) reported
@APLFC_ @EE Mine has been down since flying back this is atrocious
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Chelsey
(@mel561) reported
@EE is your network still down? My mobile data isn’t working and I have unlimited data
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Christine McDermott
(@ecccakes) reported
@EE hello, Data is not working at all on one of my phones (fine on the other one). I see other people are having the same issue, do you know when this will be resolved? Based in the Manchester area