EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Chepstow, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	19 hours ago
Cardiff	E-mail	4 days ago
Cardiff	Total Blackout	7 days ago
Cardiff	Internet	7 days ago
Cardiff	Internet	8 days ago
Hengoed	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Ben Williams (@BenThatFlies) reported 1 minute ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Desta Omar (@desta_omar) reported 10 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Lee Webster (@leeweb79) reported 11 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Steffan McMahon (@Steffan_McMahon) reported 19 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Anthony Pesticcio (@TheRealBerty) reported 23 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  aaron (@Azz_Culbertson) reported 27 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Eddy (@ChrisEddy_7) reported 27 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 28 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 29 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 33 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Sara Venn (@Saralimback) reported 38 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Steffan McMahon (@Steffan_McMahon) reported 45 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  sheryl fussell (@chickenshed24) reported 48 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Kacey Edwards (@KaceyEdwards91) reported 51 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Chris Phillips (@ChrisPhil1992) reported 52 minutes ago from Whitebrook, Wales

  @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

• 
  Steffan McMahon (@Steffan_McMahon) reported 53 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Allan Rees (@welshpolitical) reported 55 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Robert Purvis (@robertpurvis) reported 55 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  lee williams (@thelee_x_w) reported 56 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Karma Samsara (@CarolwalesKarma) reported 59 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole E (@Nicky_2900) reported 2 minutes ago

  Absolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 4 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

• 
  Michelle Edmundson 💙 (@Shellebags) reported 5 minutes ago

  @EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?

• 
  Colin Gale AFC LD (@colingale) reported 6 minutes ago

  I see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.

• 
  JC (@jaykona3670) reported 7 minutes ago

  @EE I have called this number many times, I’ve replied to the text messages, I’ve done everything EE have suggested and all it’s achieved is frustration, my afternoon wasted and I’m no further ron. So can you get me someone who can fix this without wasting anymore of my time.

• 
  F3spirit (@originaf3spirit) reported 10 minutes ago

  @EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?

• 
  Grant (@GrantGT3RS) reported 11 minutes ago

  @britishchick21 @EE The service in my area has become awful. I can barely get one bar of signal indoors. What happened to EE?

• 
  BROTHERLYY (@Oj_jman) reported 12 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  Stuart Smith (@Galaxy42_) reported 17 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  darren styles (@darrenjstyles) reported 17 minutes ago

  @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.