EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Chepstow, Hengoed, Cwmbran, Bargoed, and Blackwood.

City	Problem Type	Report Time
Cardiff	Internet	20 hours ago
Newport	Wi-fi	3 days ago
Cardiff	Internet	7 days ago
Caerphilly	Internet	7 days ago
Chepstow	Wi-fi	10 days ago
Chepstow	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 8 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  kebab (@kenandavestone) reported 9 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Robert Purvis (@robertpurvis) reported 11 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Andy Petersen (@AndyJPetersen) reported 14 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Eddy (@ChrisEddy_7) reported 25 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Desta Omar (@desta_omar) reported 32 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Kathryn Williams (@KathW80) reported 33 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Rhys (@TheRhysCooper) reported 35 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Chris Phillips (@ChrisPhil1992) reported 36 minutes ago from Whitebrook, Wales

  @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

• 
  Eddy (@ChrisEddy_7) reported 37 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Orange head (@rustyrossco) reported 38 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  Connor Botwright (@ConnorBotwright) reported 42 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Allan Rees (@welshpolitical) reported 44 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  kebab (@kenandavestone) reported 45 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Ben Williams (@BenThatFlies) reported 48 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 53 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 53 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Nathan Fox (@Foxy_005) reported 56 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Ash Lister (@AshL93) reported 59 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karishma Dave (@tripletno_3) reported 3 minutes ago

  @EE absolutely shocking service. I have paid a £100 upgrade any time fee to upgrade my phone, only for the website to crash and the order not go through. I placed the order again through the website, received a confirmation only to be told by your online chat that it hasn’t gone

• 
  Ryan (@RyanSP93) reported 3 minutes ago

  @EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help

• 
  Ben Hodson (@Boltonben) reported 6 minutes ago

  @EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?

• 
  nk kai (@kaileslie85) reported 7 minutes ago

  @EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract

• 
  Restore_NE (@Restore_NE) reported 14 minutes ago

  @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?

• 
  DML (@DMLYONDER) reported 15 minutes ago

  @EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..

• 
  Jonny Chambers (@imjonnychambers) reported 19 minutes ago

  @My_Metro The mobile signal and tunnel @EE relay hasn’t worked between Gateshead Stadium and Gateshead for months. Used to have full signal across the entire route but now I get no service from Gateshead until we get towards Central. Is there a known issue?

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 21 minutes ago

  🚨SECURITY ALERT! If your @EE SIM card fails they require a maskless (& presumably no glasses / hat) scan of your face to replace it 🤬Also means any immunocompromised customer either risks their life or has to get a new phone number (top tip: NOT wt EE!)

• 
  gillian mary (@gillianwyatt601) reported 21 minutes ago from Quainton, England

  @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

• 
  Peter Vickerman (@PIV_123) reported 22 minutes ago

  @EE rubbish service app said a 40 minute wait , an hour later …….