EE outages and service status in Alway, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, and Chepstow.

City	Problem Type	Report Time
Cardiff	Internet	7 days ago
Cardiff	Wi-fi	30 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	1 month ago
Cardiff	Total Blackout	1 month ago
Cardiff	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 4 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Ty✌🏾️ (@Tyrone_PT) reported 4 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  sheryl fussell (@chickenshed24) reported 11 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 18 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Angela Sweeney (@angelawales) reported 20 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Cath (@CatherineJ43) reported 23 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 24 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Ben Williams (@BenThatFlies) reported 25 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  jude wood (@judiththomas4) reported 26 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Eddy (@ChrisEddy_7) reported 26 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  david pimm (@fireavon) reported 27 minutes ago from Clevedon, England

  @EE Now on with boda as they support my 999colouges. Pitty tho

• 
  Allan Rees (@welshpolitical) reported 32 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Atif Raza (@atifter) reported 35 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Kacey Edwards (@KaceyEdwards91) reported 36 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Eugene OCarroll (@EugeneOakharold) reported 38 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Daniel Thomas (@dklthomas6666) reported 42 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Simon Latham (@Welsh_Si) reported 46 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Samantha (@Samanth82113398) reported 48 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Rhys (@TheRhysCooper) reported 50 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 60 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Pitts (@briavelsjon) reported 40 seconds ago

  @JohnStokes0uk @EE A speed test doesn't show coverage quality. You can get good speeds in poor coverage just as easily as bad speeds in a good coverage (but congested) area

• 
  Openreach (@WeAreOpenreach) reported 50 seconds ago

  @chrisdee2016 @EE the account holder, I'm afraid however to use an electric pole we do need a wayleave from the electricity board, there's no automatic right for us to use one of their poles unfortunately - if this is the issue then it will be something we'll be managing through your order (2/3)

• 
  ChrisM (@chrismaddison74) reported 2 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

• 
  Ian Murphy (@journoian) reported 6 minutes ago

  Hey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail

• 
  Full Restitution raptapsally@gmail.com.💙💙💙 (@raptapsally) reported 6 minutes ago

  @Hepworthclare @EE &EE help this lady out .

• 
  Beasty 90 (@90Beasty) reported 6 minutes ago

  @EE Thats just it I CAN NOT CONTACT YOU ANY OTHER WAY than here as my service has been CUT OFF fue to over due bill, which is now paid, IN FULL, via CRS thar you sent to get the money!1, no calls, no texts, nothing

• 
  Grumpy_Arse (@Mr_Grumpy_Arse) reported 8 minutes ago

  Why is your app ****? It never works and shows lines that where disconnected years ago! Trying to gift my daughter some data but the app is just not happening? @EE

• 
  Luke Marsh (@luke_marsh_) reported 12 minutes ago

  @EE absolutely shocking customer service here. My broadband is down!

• 
  𝐓𝐚𝐬𝐡𝐚 𝐇𝐚𝐠𝐠𝐞𝐫𝐭𝐲 (@tashacofield__) reported 13 minutes ago

  @EE can you please inform me why BBC and ITV won’t work on my TV? By far the worse TV and internet provider I have ever dealt with. Never again.

• 
  Jon Pitts (@briavelsjon) reported 15 minutes ago

  @Baron_Flumpy @EE WiFi-calling easily solves that problem