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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 01/29/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Blackwood, Cwmbran, Penarth, Cathays, Clevedon, Usk and Ynysddu.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • climbingsteph Steph (@climbingsteph) reported from Chepstow, Wales

    @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • margison Klix (@margison) reported

    @EE Hi again, could you help me with another issue? We have recently had fibre broadband put in our village offering me up to 2g speeds . When I call you guys you say you can still only offer 30meg? I have a few other providers asking me to switch, can you access new infrastructure?

  • ryanfer00791366 ryan ferguson (@ryanfer00791366) reported

    @EE is your upgrade systems working again in stores as I was told I 2 different stores today it was down

  • EE_parody EE_Exceedingly_Expensive (@EE_parody) reported

    @EE @ChessPM Its a generic response regarding the price increase , I reported a fault and they asked me to use WiFi lol yes I'd love to pay an extra 15% and not be able to use my service! Wow what a great service

  • janebaillie Jane Baillie 💙💛 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@janebaillie) reported

    @MattHolbrook86 @EE Inflation has never been this high. Taking their contract wording quite literally

  • anthony79696627 anthony murphy (@anthony79696627) reported

    @EE Only just renewed my contract and now it’s gone up 14% not happy ee one bit and your signal ain’t all that either🤬

  • MarkDavisonUK Mark Davison (@MarkDavisonUK) reported

    @ryanread678 @Arunan29 @EE Down a lot in my area, same with a lot of the other piggyback networks as a result of it.

  • peternewstead1 𝕂𝕟𝕒𝕤𝕙𝕖𝕣 😬🤪 (@peternewstead1) reported

    @EE @Wiglanta1971 Stupid complaint. It's called inflation and will effect ALL mobile contracts.

  • POULTONGIRL CHRISTINE WILLIAMS (@POULTONGIRL) reported

    @EE how do I cancel my plan and move to SIM only with @bt_uk ? Who do I contact first to start the process?

  • RyanSOriginal ryan smith (@RyanSOriginal) reported

    @EE literally taking the biscuit!! Forever having messages saying there’s an issue in my area, yet today you get an email saying prices are going up by 14.4%!!! 🤯 service at an all time low yet let’s hike the prices up as much as possible!!!

  • SlimConsultant Slim with Kim 1:1 diet Consultant (@SlimConsultant) reported

    @EE after holding for an hour it’s finally sorted , but I’ll be honest EE’s service has deteriorated significantly over the last 6 months. Really disappointed