EE Outage Report in Alway, Newport, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, Hengoed, Caerphilly, Cwmbran, Newbridge, and Pontypool.

City	Problem Type	Report Time
Newport	Internet	1 day ago
Newport	Internet	2 days ago
Bargoed	Internet	4 days ago
Cardiff	TV	6 days ago
Newport	Internet	7 days ago
Blackwood	Wi-fi	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 29 seconds ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 9 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Chris Phillips (@ChrisPhil1992) reported 17 minutes ago from Whitebrook, Wales

  @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

• 
  Samantha (@Samanth82113398) reported 19 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Ben Williams (@BenThatFlies) reported 23 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Lee Webster (@leeweb79) reported 25 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Chris Phillips (@ChrisPhil1992) reported 25 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  sheryl fussell (@chickenshed24) reported 29 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  jude wood (@judiththomas4) reported 30 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Karma Samsara (@CarolwalesKarma) reported 31 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 32 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Sara Venn (@Saralimback) reported 32 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  CM Kerplunk (@Rivers_Slowmo) reported 33 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Heidi Wurst (@Heidi_Wurst) reported 36 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Karma Samsara (@CarolwalesKarma) reported 41 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  sheryl fussell (@chickenshed24) reported 46 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Andy Petersen (@AndyJPetersen) reported 49 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  lee williams (@thelee_x_w) reported 49 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Steph (@climbingsteph) reported 52 minutes ago from Chepstow, Wales

  @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 57 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RB Boro (@bainesy1985) reported 5 minutes ago

  @EE @FinlayMcCulloch Mine been exactly the same rang to be told there is no issues mine logs in and has no products tells me to link them it simply doesnt work cant wait to leave been a customer for years soon as contracts up moving the lot of us off

• 
  Christopher (NOT Chris) (@puncharama) reported 7 minutes ago

  @paullewismoney @TimHarford @EE Why are regulators so poor at doing their job? As for EE, leave them

• 
  Daniel Benjamin (@Danielbk) reported 8 minutes ago

  @EE “Rely on a brilliant connection”. My phone constantly drops signal, there are so many dead spots in Edinburgh that it’s impossible to walk more than a few minutes without calls cutting out. Already had my phone looked at and they’ve confirmed it’s not the issue.

• 
  Dean Rice (@novodean_) reported 9 minutes ago

  @EE Please, I beg you, fix your website and app. every single little step is broken.

• 
  Dean Rice (@novodean_) reported 9 minutes ago

  @EE App wont log in. Card verifications broken. Entering card info and we jump to a random field. Card dates adds a random 0. Broken pages. Relooping info not loading, bad requests. it goes on and on

• 
  Alex Davies (@GNEAlex22) reported 10 minutes ago

  @EE I got told by a human that the IT department knew about the issue, yet I am still getting this message?

• 
  ✞ Padley ☤ ➑➐ ✞ (@Padley87) reported 14 minutes ago

  @Albannach91 @EE @MartinSLewis Why exactly do you think that paying £9.80 per month for your SIM is fair? Going from 33p to 41p a day.. for a mobile phone service, a lifeline, a connection to the world

• 
  JJM (@JoeJaMor) reported 15 minutes ago

  @DavesMateAl @TimHarford @EE It's the best network Well, used to be... Depending on masts etc. Call them and say you want the best value or SIM only and sort it out that way. It complicates it to link to broadband but makes sense if out of contract with no plans to move house.

• 
  Lilly-Jo Cullen (@Lilly_jo_Cullen) reported 15 minutes ago

  @EE you got issues with the weather today? I’m about to see myself glitched into being sacked

• 
  J (@j199024) reported 16 minutes ago

  @EE I'm sick and tired of your service, another issue. Now it's an error saying HD channels can't be played because of protected content. £120.00 a month