EE Outage Report in Alway, Newport, Wales
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alway, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Alway, Wales
The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 1 day ago |
|
|
TV | 2 days ago |
|
|
Internet | 3 days ago |
|
|
Wi-fi | 4 days ago |
|
|
Wi-fi | 4 days ago |
|
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alway, Wales
Latest outage, problems and issue reports in Alway and nearby locations:
-
lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
Steph (@climbingsteph) reported from Chepstow, Wales@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
-
sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
-
jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
-
Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
-
Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
-
CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Samantha (@sammiejayne__) reported@EE Hi, is your chat down? I need to speak to someone but not able to call at the moment so need to use the online chat, but the start conversation button isn’t showing.
-
JP (@julespinto) reported@EE Leaving EE after a decade , crap service and way too higher prices
-
Lisa (@1dizzygal) reported@EE oh look 9 minutes later and it's gone again for a third time, and there is no customer support to call or help. If you are providing a service around the clock, you should provide the customer support to go with it!
-
JP (@julespinto) reported@EE Leaving EE after a decade , poor service and way too higher prices
-
Rob (@superquickrob) reported@EE To be honest I can never get any reception in the town where I live with EE. Meanwhile my wife and kids on another network can call, get messages and use the Internet. Maybe you have saved power by switching off a mast. It’s always been bad reception here.
-
stephen sheldon. (@stephen73820138) reported@EE @MarcAllera I'm getting terrible 5g performance on my iphone 13 in Glasgow,im a taxi driver and the only place I get 5g is in Glasgow city center,once I'm about a mile away from the city centre I only get 4g,total waste of my cash getting a 5g plan from ee
-
Ian Hunt (@ian19740) reported@EE I upgraded with your retention team this morning all went through but she said the system was playing up for deliveries and I would receive an email this afternoon but nothing come please help 🙏
-
Peter (@P35H) reported@EE making people wait for an hour, and then shutting the queue is a quick way to get people to switch networks! Bye! Terrible customer service!
-
Shahid شاهد اشرفي (@peace7866692) reported@EE shocking wait time to get through to customer service. Been waiting for 1 hour. Need to chase an order for a mobile phone which hasn't gone through and asked to call.
-
𝓚𝓮𝓵𝓵𝔂 (@kellymew_) reported@EE my partner has been ring customer services all day, was told someone will call back no one did and he still can’t get through.