EE Outage Report in Alway, Newport, Wales

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Alway, Wales

The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, Hengoed, Caerphilly, Cwmbran, Newbridge, and Pontypool.

City	Problem Type	Report Time
Newport	Internet	22 hours ago
Bargoed	Internet	3 days ago
Cardiff	TV	4 days ago
Newport	Internet	5 days ago
Blackwood	Wi-fi	6 days ago
Cardiff	Wi-fi	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 8 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Angela Sweeney (@angelawales) reported 18 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Rochelle Theaker (@roch123) reported 21 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Iestyn T Davies (@iestyntdavies) reported 25 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Steffan McMahon (@Steffan_McMahon) reported 28 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  K A C E Y (@KaceyEdwards91) reported 28 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Angela Sweeney (@angelawales) reported 28 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Gill Howells (@gilliehowells) reported 28 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  floyd cooper (@floyd2103) reported 29 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  david pimm (@fireavon) reported 30 minutes ago from Clevedon, England

  @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

• 
  Rhys Cooper (@TheRhysCooper) reported 44 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Eugene OCarroll (@EugeneOakharold) reported 44 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  aaron (@Azz_Culbertson) reported 45 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 47 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Steffan McMahon (@Steffan_McMahon) reported 48 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  MrShep (@mrshepcom) reported 49 minutes ago from Avonmouth, England

  @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

• 
  david pimm (@fireavon) reported 51 minutes ago from Clevedon, England

  @EE Now on with boda as they support my 999colouges. Pitty tho

• 
  Connor Botwright (@ConnorBotwright) reported 52 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Robert Purvis (@robertpurvis) reported 52 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Chris Lent (@MrChrisLent) reported 58 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Professor (@The_ProfessorUK) reported 6 minutes ago

  @CambsGamer @EE I've got the same problem, no ps plus in the box. How did you get on?

• 
  Kathryn (@kathm88) reported 13 minutes ago

  @EE you have disconnected my dads pay as you go as he does not use it very often and is just for emergencies but I cannot contact customer service as your automated message needs a mobile but this is no longer active. How do we get this re connected ?

• 
  LM (@matloje) reported 13 minutes ago

  @EE received my TV that came with my handset on Friday. Broken upon taking it out of the box... Can't get through to customer service as over 40 minute wait??? Help please not impressed

• 
  Sofie (@sofiedolan) reported 13 minutes ago

  @EE I’ve ported my number over to a new network and can no longer see any account information because of this. Where can I see how much I owe and when will this need to be paid by?

• 
  Andrew Bradley (@andrewbradleyca) reported 14 minutes ago

  @EE My repair booking is telling me its closed but I only just opened it. The phone is less then 1 year old and the screen has failed - and the store told me they cannot do anything to save my work contacts, losing those numbers is detrimental to my business! Please can you help.

• 
  Rex Nightingale (@NightingaleRex) reported 18 minutes ago

  Hey @EE how do you report a fault on home broadband. Broadband down for a few hours now; struggling to find out how to do this...I’m not a mobile customer

• 
  The Professor (@The_ProfessorUK) reported 24 minutes ago

  @Connorh1991 @EE I've got the same problem. What did you do?

• 
  Jake (@Jake_Fowler) reported 27 minutes ago

  Never use @EE for anything! Absolute crock of ****!

• 
  Adammmm (@AdamGarner10) reported 28 minutes ago

  Ordered a new iPhone 12 pro and decided to switch over to @O2 from @EE been with them for years now but their customer service is appalling as well there offers. Plus got told I had to wait 8 weeks for a phone o2 said I could order for next week. Wont be sad to see the back of EE

• 
  Negovan Arsic (@ArsicNegovan) reported 30 minutes ago

  @Chris_H1301 @EE I’ve had the exact same problem as you. Did a deal and told delivery would be next day, email states the same. No other correspondence- cancelling my order now