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EE Outage Report in Alway, Newport, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Alway, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Alway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Alway, Newport, Wales 12/22/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Alway, Newport, Wales

The most recent EE outage reports came from the following cities: Blackwood, Newport, Cardiff, Penarth, Caerphilly, Cathays, Clevedon, Usk, Ynysddu, Cwmbran, Pontypool and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Total Blackout
United KingdomNewport E-mail
United KingdomBlackwood Phone
United KingdomNewport E-mail
United KingdomNewport E-mail
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Alway, Wales

Latest outage, problems and issue reports in Alway and nearby locations:

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_bamforth Rob Bamforth (@rob_bamforth) reported

    @ee @openreachhelp still have ongoing BB issues & have 2nd openreach visit to check our connection scheduled this week, but again this w/e, village FB page has several comments re slow & dropped connections - is there a bigger issue that needs fixing than individual properties?

  • sterichards9 Stephen Richards (@sterichards9) reported

    @EE I've recently left the network and tried to give my mum my old phone but it's locked to EE. Can I get a code to unlock the network so she is able to use it. Thanks.

  • Ziggy28Iqbal ziggy (@Ziggy28Iqbal) reported

    @EE Been with EE for years ...never had a problem

  • LauraEowyn Laura Anders (@LauraEowyn) reported

    @EE Hi, my phone line has developed a crackle so bad it's rendered the house phone unusable. None of our neighbours have the problem and we've tried new phones/cables. What can be done to fix it? Thanks

  • Dondy_86 Donald Mitchell 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dondy_86) reported

    @EE I was in a live chat earlier with grant at Newcastle and he gave me a link for the TPS while helping me out and of course I clicked on it and got cut off. I couldn’t get back on so can you thank him for his help for me. Cheers

  • Mach_ynwa Machey (@Mach_ynwa) reported

    @EE what is going in with your signal in Faversham? I've had barely any since before Christmas and it keeps cutting my calls off mid phone call 😡

  • n3urton Nick Burton (@n3urton) reported

    @EE please can someone contact me ...having WiFi problems again... 😢

  • Matt_the_Tuba Matthew Watts (@Matt_the_Tuba) reported

    @FobTurnip @EE Honestly, it's terrible for all networks inside the flat. This place is like a Faraday cage.

  • MA61PES ◼️◻️MAGIPES ◼️◻️ (@MA61PES) reported

    @EE EE IS ******* SHITE! THE ONLY REASON IT COSTS LESS THAN OTHER PROVIDERS IS THE FACT YOU CAN NEVER GET SIGNAL TO MAKE A CALL. AVOID EE AT ALL COSTS.

  • Lynsey46241783 Lynsey (@Lynsey46241783) reported

    @EE Hello is there a problem with the network at the moment my phone is saying emergency calls only and I have no Internet access?