EE

EE Outage Report in Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Cardiff come from postal codes CF24, CF14, CF23, CF11 and CF3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cardiff, Wales 02/05/2026 02:30

February 05: Problems at EE

EE is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cardiff, Wales

The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Caerphilly, Newport, Tonypandy, Pontypridd, Barry, Pontyclun, Porth, Penarth and Cathays.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed E-mail
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff E-mail
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • charlesTdale charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • TonksMeow Robert Iles (@TonksMeow) reported from Weston-super-Mare, England

    @EE No. Good signal ..

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • gavinlew Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Barry, Wales

    So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • anthonywoldete1 sirthony07 (@anthonywoldete1) reported

    @BAFTAGames @EE If anyone get salty about this get help

  • northernsoul03 Daniel (@northernsoul03) reported

    @EE have reported issues with my internet connection. This is stopping me working. I have received a message saying you know there is a fault and you are working on it. I hope it’s fixed soon.

  • sarbi98 Sarbi98 (@sarbi98) reported

    @NAb16299057 @Naughty_Dog @EE You want to say that it sold bad?

  • DGalatovich Bango ***** (@DGalatovich) reported

    @BAFTAGames @EE aw hell, now I gotta go home and play it yet again. That game simply never gets old for me, just like the first.

  • shugster_81 Hugh English (@shugster_81) reported from Crosshouse, Scotland

    Let down again by @EE keep making promises and breaking them. Don’t trust them #poorcustomerservice #letdown #lies

  • erjino Erick R. Novoa (@erjino) reported

    @HazzadorGamin @BAFTAGames @EE Ask an idiot to expand on his motivation to hate something and you'll get evidence he just hates that not everyone shares his feelings of hate towards something.

  • brickfighter13 Once known as Brickfighter 13 🕯 (@brickfighter13) reported

    @brie_for @Naughty_Dog @EE No it ******* doesn't. It tries to make Abby the center focus when we really don't give a **** about her. What I wanted was at least a continuation of Joel and Ellie's story. Or completely remove them from the story and make about someone else like Abby. But no..they ruin them

  • carlajstevens75 Carla Stevens (@carlajstevens75) reported

    @EE hello, I’ve tried getting through on the phone but don’t have time to be put on hold, I don’t understand why my 4g is not working outside my house away from my wifi? I have 5.8 left out of 6 and if renews itself on 1/4/21 so I’m wasting so much as not using it - any ideas ??

  • KingOfNarwals King of The Narwhals (@KingOfNarwals) reported

    @NoBushBobby1 @BAFTAGames @EE The story isn’t objectively bad. You just didn’t like it, way more people liked it though. Interesting how that works

  • abdis001 Abdulhakim sharif (@abdis001) reported

    @EE I have been in africa for the last 3 months. As i am out of contract period and is on one month rolling contract how can i cancel without calling ee