EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (38%)
- Wi-fi (38%)
- E-mail (13%)
- Total Blackout (13%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 and CF23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Hengoed, Barry, Newport, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 11 days ago |
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Cardiff
|
Wi-fi | 13 days ago |
|
Cardiff
|
17 days ago | |
|
Cardiff
|
Total Blackout | 19 days ago |
|
Cardiff
|
Internet | 19 days ago |
|
Cardiff
|
Internet | 20 days ago |
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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ski (@jordtho) reported from Barry, Wales@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Desta Omar (@desta_omar) reported from Cardiff, WalesCan’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Owain Llŷr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Steers (@steersb) reported@EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****
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Tom (@tomavfc24) reported@EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so
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Gary (@GaryGaryweir11) reported@EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!
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Derek (@DerekAllan61) reported@Martinscott1967 @EE Piss poor customer service PLUS the phone in question is still on the website for order, utterly incompetent
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Bryce Lawrence (@ScrumMachine) reported@EE @SuzJamieson Has it occurred to EE that people don’t have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive
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Louise Mullins (@_Loulabelle_) reported@EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.
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John (@Johnboy270783) reportedHey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.
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Suz Jamieson 🏴 (@SuzJamieson) reported@EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.
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CHX Roller (@FareJacob) reported@EE Thanks the issue has now been resolved. CHX Wimpole.
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Kev (@vpharm) reported@EE Can government seek the ARREST of EE Chief executive & charge them for running a company that failed to do anti money laundering checks or address checks? EE should be issued £1 billion fine as penalty. That will help the treasury & clamp down on criminal companies like EE!