EE Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF14, CF11, CF23 and CF24.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Barry, Tonypandy, Pontypridd, Porth, Weston-super-Mare, Hengoed and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
||
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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t🍉
(@tanyasimoneox) reported
from
Weston-super-Mare, England
@EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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♥Vonnie_SF♥
(@OnlyoneV0nnie) reported
from
Welton, England
@EE Has there been any issues with signal yesterday in any parts of the HU15 area at all? I just wondered because my mum and I had trouble contacting each other which made it very stressful. 🤔
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President elect
(@Joris_Bonson_) reported
@Femi_Sorry @EE Never heard of it until you cried about it and tried to get it censored. Now I need to go look see 👀..
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Tony Walker
(@TonywalkerTony) reported
@SouthwarkMatt @Femi_Sorry @EE Or poor Matthew. Best not upset his friend
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OneMoreTime
(@OneMoreTime82) reported
@Femi_Sorry @EE Further to this, bcs people mewled so much about GB News, a channel I'd never even heard of, I'm now prepared to give it a whirl. I watch different news outlets at times, so, as we have the luxury of choice in the UK, why not this? If it's balanced & reasonable, then fair play.
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ChurchillsCigar
(@ChurchillsCiga2) reported
@Femi_Sorry @EE Just cancel all of your opposition? That doesn’t seem like a very good way to deal with your problems, I think that history has shown this to be the case. Fascism? 🇬🇧
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Dan Wilberforce
(@Dan_Wilberforce) reported
@ross_baglin @Femi_Sorry @EE I don’t disagree with your take on this. I’m not for cancel culture.
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Rat-ion-al
(@ion_rat) reported
@Femi_Sorry @EE You totalitarian useful idiot. What are you afraid of? You can go on GB News any time and offer your opinions. Why try and stifle a new channel?
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PropAgandA ✝🇬🇧 🐸
(@GivUzAlook) reported
@Rhammified @Femi_Sorry @EE Why? If GBN has millions of viewers and EE policy is to provide a competative service to all potential customers then how can they not be allowed to offer it. If they do listen and don't advertise on GBN then others will it's a free market.
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Martin Brazier
(@BigMoBrazier) reported
@Femi_Sorry @EE Only want to hear words and ideas that match yours. Frightened of counter opinions. Cancel all opposing views. There is a word for this that escapes me ..........
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Natalie Rowe
(@RealNatalieRowe) reported
@tomred666 @EE @Femi_Sorry That’s not what you said. Back tracking IDIOT