EE Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF23, CF14 and CF24.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Cardiff, Newport, Pontypridd, Porth, Caerphilly, Penarth, Cathays and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
TV | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
-
Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
-
Robert Iles
(@TonksMeow) reported
from
Weston-super-Mare, England
@EE No. Good signal ..
-
Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
Aled Thomas
(@AledThom) reported
from
Tonypandy, Wales
@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
-
Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
-
charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
-
Vale Cake Boutique
(@VCBcom) reported
from
Barry, Wales
So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
-
Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
-
𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
-
Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
-
Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
-
Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
-
Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Robbo
(@DaveRob1112) reported
@EE Will definitely be something I'm looking into! Especially when some of your competition are advertising no price increases during length of contract! I understand it's EE's policy to hike the prices yearly but CPI + 3.9% is poor judgement on EE's side due to current climate!
-
Simon Bush
(@bushboy31) reported
@EE So you're £9m profit doesn't help with that, and that was just for ONE QUARTER of the year!!!!! I know let's slap our loyal customers with a %14% pay rise per phone , I have 3 lines so I'm looking at a rise of £24 , that's a new contract We will be leaving EE in August
-
spacecadet2231
(@spacecadet2231) reported
@mattyrossbreen @EE @MarcAllera I would think EE would find it extremely difficult to justify this issue. How on earth can you now charge extra for something purchased months ago? Unless Samsung et al have suddenly demanded retrospective payment on every handset sold to EE? I find that very hard to believe!!!
-
Thunder Claps
(@thunder_clapd) reported
Anyone else’s @EE Broadband down this morning? Mine has been down since 1am. If you are going to raise prices for broadband, I at least expect a service that works 😡
-
Darren Hayhurst
(@HayhurstDarren) reported
@Wiglanta1971 @EE @tescomobile I went to Tesco's, and I can get the Samsung s22 with unlimited everything for £35 a month. Atm, I'm on EE with the s21 and 100gb data with the price increase. it's £50 a month. Sucks I still have a year to go in contract.
-
StuBo2 #FBPE
(@ColourMeBoro) reported
@MelodyFair68 @EE Went SIM only a while back and I'm happy to jump network as well. Currently on id network. Unlimited calls Unlimited tests 3gb of data £5
-
@gtfcmick
(@MNorvock) reported
@EE EE Bill just gone up by stupid amount in the current financial crisis. Can’t wait for my contract to expire !!
-
Iain
(@iainthompson77) reported
@EE 14.4% inflation though is quite steep don’t you think? I’ve been a customer with yourselves for 10+ years and I’ve never know such a huge increase?!
-
ed
(@edevans2) reported
@CorruptionSick @EE I called and asked to cancel and was told I’d need to pay £470 approx (the remainder of my contract)
-
Richard Foster
(@Tricky1884) reported
@EE Perhaps so but this might have been a good year to consider splitting that burden between customer and profit rather than pushing it all to customers. A 14.4% price increase is too much.