EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 1, 6:31 PM GMT+1.
- Internet (44%)
- Wi-fi (39%)
- Phone (11%)
- Total Blackout (6%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 , CF23 and CF11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Porth, Caerphilly, Hengoed, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Wi-fi | 1 day ago |
|
Cardiff
|
Total Blackout | 4 days ago |
|
Newport
|
Internet | 5 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Phone | 7 days ago |
|
Newport
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kelly sleigh (@sleigh81) reported@EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting
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CasualObserver (@Lone_Striker9) reported@PaulDevine70 @EE Happened to me mate, the ongoing signal issues round our way over the last 12 months are beyond a joke!
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Xander (@xanderwasserman) reported@SomeUKTeslaGuy @EE Might be a stupid question, but have you considered @Starlink?
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Paul Devine (@PaulDevine70) reported@EE when are you putting the money promised to me back into my bank account? **** show of a company
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Surinder (@SurinderRehal) reported@EE Why are u telling me this now I was unable to ring any of those numbers earlier. When I try to ring EE, I received a message to say you had tried to call earlier. Not spoken to EE for over a week while they’re trying to resolve my issue. 25 times best provider is rubbish.
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Catriona (@babancat) reported@EE Hey! You guys done some sort of remote update to SmartHub+ on my fibre broadband? All of a sudden I (and other EE customers) are having issues with Zappi chargers losing connection. Router has to be restarted every time I plug my car in. Nothing else has changed.
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Holly Gaze (@HollyGaze) reported@EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.
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👑 Sean 👑 (@kingseany94) reported@EE i need help with my broadband, ive been with you for 2 months now and the connection is awful. i can no longer stream in 4K and the wifi connection is awful.
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John (@j199024) reported@EE Just out of curiousty as there been an outage of broadband on your end as there is no Internet coming through our router and it's also effecting the TV.
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Erin Louise Hunt 🪬 (@erinlouisehunt) reportedI’ve spent so much money with them over the years with phones, watches, AirPods. Like, where’s the reward for loyalty? Ugh! What’s a good phone network to go with these days? @EE