EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- The most recent signal from this area was received Aug 2, 12:24 PM GMT+1.
- Wi-fi (67%)
- Internet (33%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Hengoed, and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
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Internet | 2 days ago |
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Cardiff
|
Wi-fi | 25 days ago |
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Cardiff
|
Wi-fi | 27 days ago |
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Cardiff
|
1 month ago | |
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Cardiff
|
Total Blackout | 1 month ago |
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Cardiff
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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t🍉 (@tanyasimoneox) reported from Weston-super-Mare, England@EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Owain Llŷr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fung (@androidfung) reported@EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.
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bunmi mojekwu (@bunmimojekwu) reported@EE and if you won’t help sufficiently. LEAVE ME ALONE
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Marc (@marctsmith) reported@EE Thank you! Just transiting through to head to Switzerland. I’ve restarted my phone several times and turned off WiFi. It’s not giving me an option of purchasing an add-on for 10 days. Please help as I don’t want to be stung with daily charges.
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Dr Paulette D. Wisdom Toppin (@consultwisdom) reported@EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.
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OSINT/Cyber Bird 🦆🦉🐥🎃👻🕸 (@malwareowl) reportedHi @EE just like to say thanks for sending Ian Cassidy from @mjquinnhq round to sort my 92 yo dad’s fibre out after a few teething issues earlier. He also connected my dad’s laptop to the router for him too as I can’t get over myself currently to help as I’ve just had surgery.
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John Ford (@john_ford_uk) reported@EE Support required. Business support is closed. I can’t log into my account for over a year since you upgraded my account to business (known issue). Last 2 days we have partial internet on all 4g/5g devices. Streaming tv, WhatsApp intermittent on all devices. Need help ASAP please.
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🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported@EE please fix your data connection, because yesterday, couldn’t use my data!!!!
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DR (@ulookingatmefu) reported@EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.
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In Oxford (@Oxford_Life) reported@anon_opin Yup, Oxford's 5G signal - or lack thereof - with so-called "best coverage" @EE is atrocious even going around the city centre!
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Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported@EE And exactly the same thing happens you’ve just given me a different number that does exactly the same thing” Hang up and use our text service” useless