EE Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF23, CF14 and CF24.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Newport, Pontyclun, Tonypandy, Cardiff, Pontypridd, Porth, Caerphilly, Penarth, Cathays and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Pontyclun |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Tonypandy |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joanbgood
(@MadgeCiccone) reported
@EE Hello I need to give notice to cancel my phone contract after 24 months, how can I do this please. Seems to be an error on website when I try to log in? Thanks
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JoannaC
(@JoCo5oo) reported
@EE #eefail waiting four days for a replacement SIM because you're using #royalmailfail You directed me to a store only you forgot to tell me to bring my actual passport so now they won't give me a replacement SIM...how can this be the best network in the UK???
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Mark Page
(@markpage10) reported
@EE really poor experience with @ee who have shipped my new phone with an incorrect delivery address and now im being told it won’t be delivered until tomorrow. Worst part is, you’ve cut the top of the address off which caused the error!
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The Laborious G.E.D
(@gedbacko) reported
@EE any issues affecting the Wirral area at all? Stating ‘No Service’ and not able to make or receive calls
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Danny Beglin
(@DannyB648) reported
Was days away from getting a contract with @ThreeUK, following @EE bringing in roaming charges. However after todays news I wont be. @O2 Fancy a new customer or are you also bringing roaming charges back too?
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💕Elle J 💕#JustSaying
(@ejames500) reported
@EE Help
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Zoe
(@bambibunny1983) reported
@EE still waiting for broadband to be fixed promised callbacks & updates missed promised fix dates missed noone taking responsibility
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James Rudge
(@jnrudge) reported
@DPDgroup_news That page is not helpful in the slightest. I got through to someone on live chat who tell me I need to talk to my service provider for a refund. I phone @EE and they tell me you need to give the refund!
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Chris
(@CJWReddevil) reported
@EE Are you guys aware of issues with the "My EE" android app ? It's not launching on my phone
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Treezy
(@TreezyMaNeezy) reported
@EE tried contacting yesterday but did not receive help, my internet is back to being poor, have sent dm.