EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Sep 1, 8:33 PM GMT+1.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Cardiff come from postal codes CF14 and CF24 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Barry, Newport, Hengoed, Pontypridd, Tonypandy, and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 2 days ago |
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Cardiff
|
Phone | 2 days ago |
|
Barry
|
Phone | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 4 days ago |
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Cardiff
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan's daughter the super supporter⚫⚪ (@Hodbow) reported@EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.
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Andy (Honk Honk) Robertson (@AndyRob04327914) reported@ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.
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Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported@EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(
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Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported@LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.
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stuuk1🇬🇧🏴 (@stuuk11) reported@LeilaniDowding @EE Copper lines are being fazed out, they just won’t exist anymore. All communication will be over the internet, if the WiFi goes down or the there is a power outage then you just won’t be able to contact anyone. Scary.
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W26|D12|L0 (@18_eightysix) reportedso I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.
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Bobby Benoir (@BobcatBenoir) reported******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)
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ironchimp (@ironchimp) reported@LeilaniDowding @EE It’s your infrastructure, just like the old tv signal infrastructure was yours and not the damned state’s.
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Alan (@AlanDillon26041) reported@LeilaniDowding @EE Seen this first hand when power go's down for some time and yes its carnage. WiFi, cell towers all go down, no card works at shops, Becomes very ferrel very quickly. Why i went Starlink can power that off a power cube or generator and always keep cash..............
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1618cc™/3 (@RomeoXrayBravo) reported@BradChuck @EE EE are ****. We dumped them off 2 years ago, not looked back.