EE outages and service status in Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 2, 8:38 PM GMT+1.
- Internet (64%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
- TV (9%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Hengoed, Barry, Newport, Porth, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Total Blackout | 2 days ago |
|
Cardiff
|
Internet | 2 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Weston-super-Mare
|
Internet | 10 days ago |
|
Weston-super-Mare
|
Wi-fi | 11 days ago |
|
Hengoed
|
Internet | 17 days ago |
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Dan Dineen (@Daniel_Dineen) reported from Newport, Wales@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Vale Cake Boutique (@VCBcom) reported from Barry, WalesSo annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mat Roberts 74 (@RobertsFamily12) reported@EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺
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molly⁷ ☆ 41 (@adaptat1ons) reported@EE DONT DO THIS TO ME I HAVE **** TO DO BRO
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Avril Newman (@AvrilNewman9) reported@EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves
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ian harris 🇬🇧 (@hellired3) reported@EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice
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Yokenthwaite (@BayXXIV) reported@EE Can you please fix your service that I pay you to provide by contract. I have gone through all of your different avenues and no one can provide me with an answer as to what the fault is. The connection is spotty at best and drops out fully roughly every hour.
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Mikey (@Mikey_Robs_91) reported@EE in America for the world cup need data and phone signal!!! Any updates
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Gareth Owen (@gjo2405) reported@EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?
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Sean hgxn (@sean8lfc) reported@EE @Anarchy_Jim Trying to get around rural Italy when this went down, luckily after an hour we found a spot with wifi. Now to figure out how we contact our Airbnb without any network cover :) awful
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Hometech Solutions 📺 🔈 🎥 📱 (@_Hometech_) reported@scriobh @EE I would recommend you get someone in to check your aerial. Usually a signal fault or faulty tv amp.
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George Wheeler (@GeorgeHWheeler) reportedOrdered a new phone with @EE for DPD to deliver today… driver turned up, snapped a pic from his van and drove off, said he’d left a calling card, hasn’t. What kind of service is this? £1,000 worth of phone now sitting with them, what’s the bet it’ll go missing now?