EE Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF10, CF14, CF24, CF23 and CF5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Hengoed, Caerphilly, Newport, Tonyrefail and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Pontypridd |
Phone | |
| Cardiff |
Internet | |
| Hengoed |
||
| Caerphilly |
Internet | |
| Newport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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t🍉
(@tanyasimoneox) reported
from
Weston-super-Mare, England
@EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.
-
Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
bthelpline
(@MikeyNewman7) reported
@typicallyginger @EE Yes there seems to be works going on at the moment in your area we apologise however we can sort some deals out if you explain your problems further.
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Jakeafc
(@JakeAFC9) reported
@thfcsxn @England @EE Kane was bad
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BPDTestimonyArchive
(@BPDTestimony) reported
.@ee can’t contact @OpenreachHelp so can’t cancel the job to rebook us urgently. Wife works from home & no way to use my data to tether as she’s not with @EE
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PikaMouse87
(@PikaMouse87) reported
@EE @England I have been a customer since you were Orange in 2003. Please stop advertising in the Daily Mail, they publish hateful articles and fund climate disinformation.
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Joshua Taylor
(@Jackburrnorth87) reported
@EE internet connection is down in Washington Tyne and Wear
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bthelpline
(@MikeyNewman7) reported
@typicallyginger @EE Yes there seems to be works going on at the moment in your area we apologise however we can sort some deals out if you explain your problems further.
-
Laura George
(@Ge94033255Laura) reported
@EE I cannot add data to my 4gee. I have limited signal, and small children. Cannot phone anyone, phone only works in my bedroom of 3 storey house. Not happy!
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Owen Jones 🏴🇪🇺
(@Owenlljones) reported
@EE Hi Debbie, Had to relocate to be able to work today so not long home. Bill payer has spoken to EE but they could only confirm that work is ongoing. It’s an issue for the whole area as it’s a fault with the 4G mast.
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Hollidais
(@Hollidais) reported
@ee While in the Glasgow Fort store today, I overheard one of the staff dealing with a customer with a broken phone. She went above and beyond to ensure that the man was aware of his options while allowing him to decide what he wanted to do. Excellent customer service! 👏👏
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Sharon Braxton
(@shazzabraxt) reported
@EE hey are there network issues in Stevenage today … I am down to 1 bar ???