EE Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF14, CF23, CF11 and CF3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Barry, Porth, Hengoed, Newport, Tonypandy, Pontypridd, Pontyclun and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Barry |
Wi-fi | |
| Cardiff |
Phone | |
| Porth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Gavin Lewandowski
(@gavinlew) reported
from
Butetown Community, Wales
@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Vale Cake Boutique
(@VCBcom) reported
from
Barry, Wales
So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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Robert Iles
(@TonksMeow) reported
from
Weston-super-Mare, England
@EE No. Good signal ..
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Aled Thomas
(@AledThom) reported
from
Tonypandy, Wales
@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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kebab
(@kenandavestone) reported
from
Newport, Wales
if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💙🦉Shelley🦉💙
(@shellbell1471) reported
@EE Yeah thank you. He was very helpful but it seems tech support just told him to tell me go and unpair and try again using mobile data, when in reality it was solved today quickly on the phone. Anyways, have a nice day
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awadama fever
(@ukiukimidnite) reported
Hi @EE - I started using my new iPhone 12 (upgrade) last night, but it’s still showing as “No service” (I’m using the new SIM I was sent) - is there anything else I need to do to make it work please? Thanks!
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Oh_Hello
(@_OhHello_) reported
@EE Hi there, my mum is a customer of yours and isn’t receiving my text messages, i’m on 02. My partner is on EE and is receiving my messages just fine, just wondering what I can do about my mums phone? Thanks
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Mr Veggie Kray
(@veggiekrays) reported
@mags_louise I ****** all the big companies off and went with @EE. Hardly ever get any issues and when I do, they diet them pretty quickly. Reasonably priced too, I think I've got the 2nd highest package with unlimmtted Internet and its around £26 a month
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Josh
(@Hikari_Yamii) reported
@EE anyone gonna help?
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hanz
(@Hankl610) reported
@EE I've ordered a phone online and was asked to call and confirm details. Which isn't very convenient as my old phone is broken, i don't have a landline or a workphone, and I live alone.
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stephen rodney
(@Steerodney) reported
@lighty79 @EE Oh you get to pay £100 to send your new one back so they can send you a refurbished one then they fix yours and charge the next mug £100 to do the same ,great eh this is after paying an extra £10 a month for insurance talk about a con
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Trev Ellis 🇪🇺
(@GingertrevTrev) reported
from
Annan, Scotland
@EE are you having network problems in the south-west Scotland area? I have had no constant phone signal all morning.
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Twelve supports the NHS 💙 Fully vaccinated!
(@twelfthdoc) reported
Got completely led down the garden path by @EE, to be stopped by a referral to underwriters - and they declined me for no reason?! I'm now completely screwed for internet because my current speed is non-existent. So ******* fed up with this country and ******* credit agencies!!
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Ash
(@ashvxm) reported
@EE hi, I need your help asap. My phone has completely lost signal I cant even call 150