EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (38%)
- Wi-fi (38%)
- E-mail (13%)
- Total Blackout (13%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 and CF23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Hengoed, Barry, Newport, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 10 days ago |
|
Cardiff
|
Wi-fi | 13 days ago |
|
Cardiff
|
16 days ago | |
|
Cardiff
|
Total Blackout | 18 days ago |
|
Cardiff
|
Internet | 19 days ago |
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Cardiff
|
Internet | 19 days ago |
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Rob S Photography (@photographyrsp) reported from Porth, WalesAny update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (@Gazelle1981) reported@EE and #AITHomeDelivery please can someone help me? Trying to get an item delivered and have no idea what's going on. Doesn't seem like either party is talking to the other.
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K (@Ger176545) reported@DerekAllan61 @EE My phone broke and couldn't switch on so phoned and got a new one and when it got delivered the delivery driver said I needed a code, guess where they sent the code 🤦 explained to them that my phone is broken and they said it can only be delivered with the code texted to me 😭
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Colin Robertson (@rober88912) reported@DerekAllan61 @EE They are terrible derek. Worst company ever.
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simon withers (@KalEl_WBS) reported@EE why do you advise to contact you if you have issues then get a generic response! Network update: We couldn't find a problem in location:This may have been a one off and we recommend you restart your device. It’s not a one off!!
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simon withers (@KalEl_WBS) reported@EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device
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Lindsay Brunt (@Lindsay_Brunt) reported@EE @craig_trickett The link you share says no issues which is a lie as there is ALWAYS Issues, is this your clause for use not to cancel our contracts for you providing bad service? Fed up of it now!
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Guy axon (@Guy19013990) reported@EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out
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Dave Harris (@djhdjh18) reported@EE It’s not a 1 off, it seems to be every time. It’s really bad that you are unable to provide a reliable service directly opposite the BT/EE HQ in London!
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Marks (@marksy316) reported@Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect
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liz coombes (@lacoombes) reported@EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?