EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 4, 2:33 PM GMT+1.
- Internet (64%)
- Wi-fi (14%)
- Phone (14%)
- TV (7%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 , CF11 and CF23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Newport, Pontypridd, Cardiff, Hengoed, Pontyclun, Caerphilly, Weston-super-Mare, Barry, Tonypandy, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 1 day ago |
|
Newport
|
Internet | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Pontypridd
|
Internet | 5 days ago |
|
Cardiff
|
TV | 7 days ago |
|
Newport
|
Internet | 8 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Annmarie Freyne (@annmariefreyne2) reported@EE NEVER EVER THAT her waste of time counter lawsuit IS A KEEPER just like
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darren (@diggyjones27) reported@OPPOMobileUK any chance you could actually reply to me about issues with my handset? My operator @EE have done all they can but the camera is awful 😞
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Scott (@SWL2504) reported@EE It's ok, I've had a reply from the website and there is a problem thats hopefully being fixed. Thanks
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Rowan Meecham (@rowanmeecham) reported@EE It's been for a while and every time I report the problem supposedly everything is OK. Need an engineer to visit the estate
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Chris (@chris69ldn) reported@EE Can anyone help with the barrage of malicious and spam calls that I’ve been receiving for the last few months all from UK area code numbers but clearly coming from South Asia…
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Mrs Smith (@SmithysMaud) reported@EE customer service is the worst! Putting the phone down on my husband and now no live chat. 😡
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H ScoSan #FBPE (@HSCOSAN) reported@EE I cancelled a contract 2.5 months ago. I’ve just found that you’re still charging me, after 25 mins on the phone I’m told you never received a cancellation request and I was hung up on. Should I just cancel my direct debit and you can contact me when you want to talk? Thanks!
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NeverKissedAGirl.com Reviews (@FilmsTVCoffee) reported@EE I'm currently in the US, my phone hasn't connected to a network. Roaming is enabled on phone (Pixel 3a) and in my account. Please help, it's been this way for days and I've tried everything.
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Tom Kelsall (@Stonelaughter) reported@EE Um. This was an "up front fee" before they even sent it off to have the minor damage quoted for... They wanted £630 up front and then probably £200 to repair the damage. I was prepared to pay the £200 since I broke it!!
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Rosemary Toll (@RosieToll) reported@EE Struggling to WFH today in NW Wales because there is a service limitation on your mast due to a fault that occurred last year that you won't fix (your words). When tourists visit our area, many of us are left with speeds often under 1mb. Please can you fix it? It's 2022...