EE outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Cardiff, Hengoed, Pontyclun, Caerphilly, Weston-super-Mare, Barry, Tonypandy, and Porth.

City	Problem Type	Report Time
Newport	Internet	3 days ago
Newport	Internet	5 days ago
Newport	Internet	6 days ago
Pontypridd	Internet	7 days ago
Cardiff	TV	10 days ago
Newport	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 40 seconds ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  ski (@jordtho) reported 7 minutes ago from Barry, Wales

  @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

• 
  t🍉 (@tanyasimoneox) reported 12 minutes ago from Weston-super-Mare, England

  @EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

• 
  Rochelle Theaker (@roch123) reported 13 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  lee williams (@thelee_x_w) reported 16 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  used to be @Jelcics (@Jakesmummmm) reported 18 minutes ago from Barry, Wales

  @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

• 
  jude wood (@judiththomas4) reported 19 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Iestyn T Davies (@iestyntdavies) reported 20 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  aaron (@Azz_Culbertson) reported 31 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Robert Purvis (@robertpurvis) reported 32 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Uncle Fester (@stewpalm) reported 33 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Rhys (@TheRhysCooper) reported 33 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Mike Walmsley (@mikewalmsley11) reported 34 minutes ago from Barry, Wales

  Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

• 
  Chris Woods (@w00dsy_10) reported 36 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Owain Llŷr Harris (@owainharris3) reported 41 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  sheryl fussell (@chickenshed24) reported 43 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 44 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Allan Rees (@welshpolitical) reported 47 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Christopher Guy (@ChrisJG1988) reported 49 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Brian Evans (@brianevans83) reported 54 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  L Davies (@Leedavi39933109) reported 2 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  K8 (@k8_louth) reported 4 minutes ago

  @EE Finally got through to talk to someone to be cut off again! Really not impressed and cements my need to cancel service!

• 
  Stuart (@StuartGD89) reported 5 minutes ago

  The @EE website and app are the worst ive ever had to deal with. The app no longer logs in, and the website just sits idle. Thank god my contract is at an end.

• 
  LR (@raphy_lawren) reported 5 minutes ago

  @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

• 
  Mattyyy (@Mattyyy_YMCMB) reported 8 minutes ago

  @EE Hi. I’ve just gone onto the EE app and there are random phone numbers appearing on my account? When I should only have 2 associated numbers with my account. Is this a bug? Or the app is having issues?

• 
  Michelle Masson 🙃 (@shellm1971) reported 11 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Clare (@csteventon61) reported 14 minutes ago

  @EE we've had no er coverage for 4 days, keep being told you're working on a problem but not much help when as a family you're still taking our money!!!

• 
  Tony Crystal (@TonyCrystals) reported 14 minutes ago

  @EE @imDJB Thieving little kunts, sooner the world knows how vile EE is the better. All the want is money, worst service provider. Too greedy.

• 
  NINPLAYBOX (@jmcgamer1980) reported 17 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

• 
  Isabelle Smith (@IsabelleSm16608) reported 22 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭