EE outages and service status in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (38%)
- Wi-fi (38%)
- E-mail (13%)
- Total Blackout (13%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 and CF23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Hengoed, Barry, Newport, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 12 days ago |
|
Cardiff
|
Wi-fi | 14 days ago |
|
Cardiff
|
17 days ago | |
|
Cardiff
|
Total Blackout | 20 days ago |
|
Cardiff
|
Internet | 20 days ago |
|
Cardiff
|
Internet | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
charlesTdale (@charlesTdale) reported from Penarth, Wales@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
-
Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
-
CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
-
lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
-
Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
-
Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
-
K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
-
sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
-
Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
t🍉 (@tanyasimoneox) reported from Weston-super-Mare, England@EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.
-
Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
-
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Bollard v2 (@PartyOfIslamUk) reported@EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is
-
Stuart Marshall (@MrMclarenNUFC) reported@ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible
-
Jan Thomson (@JanThomson1) reported@Ph1ltheee @EE That really sucks.
-
Martin scott (@Martinscott1967) reported@DerekAllan61 @EE I think it’s across the board with the customer services mate,everyone you have to contact is a nightmare
-
Declan McGuinness (@DeclanMcGuinne3) reported@DerekAllan61 @EE Hi Derek try Mozillion they piggyback on EE just don’t have 5G Stand alone (5G+) but isn’t the end of the world, I ordered a iPhone through them and the service has been top notch 👍🏻
-
Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!
-
Danny Healy (@DannyHealy9) reportedJust got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE
-
Bev Nicholas (@bevangeleyes) reported@EE hey, I’ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks
-
Lionel Conroy (@Lionel_Conroy) reported@ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show
-
people will defeat evil politicians🪽✝️god wins (@hewho_steven) reported@EE can go bankrupt and **** off.