EE outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent EE outage reports came from the following cities: Barry, Cardiff, Newport, Porth, Caerphilly, Hengoed, and Pontypridd.

City	Problem Type	Report Time
Barry	Internet	1 day ago
Cardiff	Internet	1 day ago
Barry	E-mail	2 days ago
Barry	Internet	2 days ago
Newport	TV	2 days ago
Newport	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Maarten (@MaartenSleeckx) reported 1 minute ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 2 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 6 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Brian Evans (@brianevans83) reported 8 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Nathan Fox (@Foxy_005) reported 14 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  aaron (@Azz_Culbertson) reported 19 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Mark Rees PT (@markreesPT1970) reported 26 minutes ago from Barry, Wales

  @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

• 
  used to be @Jelcics (@Jakesmummmm) reported 27 minutes ago from Barry, Wales

  @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 29 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Aled Thomas (@AledThom) reported 33 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  sheryl fussell (@chickenshed24) reported 36 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  kebab (@kenandavestone) reported 36 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Lee Lewis (@lee_a_lewis) reported 38 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  Mark Rees PT (@markreesPT1970) reported 38 minutes ago from Barry, Wales

  @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

• 
  ski (@jordtho) reported 44 minutes ago from Barry, Wales

  @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

• 
  Iestyn T Davies (@iestyntdavies) reported 47 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Ty✌🏾️ (@Tyrone_PT) reported 52 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 54 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  dawn pugh (@dawninyoureyes1) reported 55 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  CM Kerplunk (@Rivers_Slowmo) reported 57 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Tony Burns 🌟💙 (@Anthony_Burns) reported 5 minutes ago

  @EE is it my end? or has your app and website been having problems most of today? Still unable to access any of your services

• 
  𝕧𝕚𝕠𝕝𝕖𝕥 𝕞𝕒𝕫𝕖｡˚☽˚｡⋆ 𓆉⋆｡˚⋆❀ 𓇼 (@violetmaze) reported 6 minutes ago

  @EE ARE RUBBISH. Parcel delayed and I am going on holiday. (Failed to send me a tracking email too). Told me to go to @RoyalMail sorting office and tell them which I just did. They told me it's EE problem not theirs and they should be dealing with it.

• 
  Wendy 💙 (@IamjustWendy) reported 8 minutes ago

  @aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!

• 
  Shaun Adams (@shaundadams) reported 10 minutes ago

  @EE I can do that but I terminated the call. In the meantime I have a problem of getting sensible information from EE about my broadband. There is a complete disconnect there over assisting me. Your Guides are limited in what they can do to assist. How do we progress this?

• 
  ENIC Out (@ENICout1) reported 10 minutes ago

  @Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.

• 
  DanielleCarty (@Danielle_Rowley) reported 11 minutes ago

  @MajorManor @EE Mines the same can hardly get any coverage anywhere. They are slowing loads down in the hopes you upgrade to a higher package

• 
  Carl bell (@carlbell85) reported 16 minutes ago

  @EE your e Sims don't work just been in your shop and they still couldn't get it working I am not paying that part of the bill now , as I can't speak to you online and your shop could not help

• 
  tommy diffey (@tommy_diffey) reported 16 minutes ago

  @EE absolutely shocking been trying to get hold of EE all day and had no luck your app is a pile of crap! New provider I think!

• 
  El-Loco Futbol (@official_od0g) reported 20 minutes ago

  Why is @EE signal recently so pants.. (North Yorkshire area)

• 
  realales (@realales109) reported 25 minutes ago

  @EE You never offered a resolution or response!!!