EE outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent EE outage reports came from the following cities: Barry, Cardiff, Newport, Porth, Caerphilly, Hengoed, and Pontypridd.

City	Problem Type	Report Time
Barry	Internet	6 days ago
Cardiff	Internet	7 days ago
Barry	E-mail	7 days ago
Barry	Internet	7 days ago
Newport	TV	7 days ago
Newport	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Gavin Lewandowski (@gavinlew) reported 2 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Lee Webster (@leeweb79) reported 7 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Rob S Photography (@photographyrsp) reported 11 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Dan Dineen (@Daniel_Dineen) reported 14 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 14 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 14 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Ross Maisey (@TweetterRoss) reported 15 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 21 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Leah Griffiths (@LRG0808) reported 22 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Connor Botwright (@ConnorBotwright) reported 22 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Owain Llŷr Harris (@owainharris3) reported 28 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Ty✌🏾️ (@Tyrone_PT) reported 29 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  sheryl fussell (@chickenshed24) reported 29 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Cara Marsh (@caradyas14) reported 37 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 38 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Brian Evans (@brianevans83) reported 39 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Lee Lewis (@lee_a_lewis) reported 46 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  dawn pugh (@dawninyoureyes1) reported 46 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Allan Rees (@welshpolitical) reported 48 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Lee Lewis (@lee_a_lewis) reported 53 minutes ago from St. Athan, Wales

  @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rain Nixon (@NixonRain) reported 3 minutes ago

  @Lionesses @EE Hempo... Never stopped running

• 
  Mark Kelly (@MarkKel84034045) reported 3 minutes ago

  @EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.

• 
  Chelsey (@chelshakespeare) reported 4 minutes ago

  @EE I know they’ll never see this, but after such an awful experience somewhere else, it’s nice that my even more local store is doing it right!

• 
  KWAKU RONABELLINGHAM (@KyleStephen77) reported 8 minutes ago

  @JizzyHH @England @EE You’re just an idiot

• 
  Jim (@James18Farthing) reported 9 minutes ago

  @EE Gone over to gifgaf no problems

• 
  KWAKU RONABELLINGHAM (@KyleStephen77) reported 10 minutes ago

  @iamdatdudeee @England @EE Retarded? Says someone who think Gordon was better than Konsa? You’re stupid

• 
  Garry Walker (@GarryWalker) reported 14 minutes ago

  @EE you turned my internet off erroneously and now wont reconnect me for a week. Your company should be shut down by trading standards or you should be forced to rename your company somewhere sometimes. You really have f'ed me in the a when I really didnt need it. I hope you all catch ebola.

• 
  Letitia Samuels (@LetitiaSamuels) reported 14 minutes ago

  @EE I haven’t got it yet, I need my old sim reactivated. I haven’t got another phone to call customer service and WiFi calling isn’t working. How do I resolve this? As I don’t currently have a working phone.

• 
  Rich Hargreaves / Wickerrman (@rkhargreaves) reported 14 minutes ago

  @LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol

• 
  Hashtag McYoloSwag (@MisterCow) reported 14 minutes ago

  @EE I made an app to track network failures after your support claimed that there's nothing wrong the network, activated it for my drive home and got 4 recorded outages in under an hour. I'm going to keep logging your service failing, who should I email my findings to?