EE outages and service status in Cardiff, Wales
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- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 2, 8:38 PM GMT+1.
- Internet (64%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
- TV (9%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Hengoed, Barry, Newport, Porth, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 10 days ago |
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Wi-fi | 10 days ago |
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Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise whatโs wrong please and an ETA on when normal service will resume?
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๐ฃ๐บ๐ฟ๐๐ฝ๐ฝ ๐ซ๐พ๐๐๐ ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆข (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโt seem to have an issue
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Michรจle Seren๐ (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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t๐ (@tanyasimoneox) reported from Weston-super-Mare, England@EE I wouldnt test my patience today David, Iโm pregnant and very hormonal. Iโve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But itโs ok I have 4 days left to decide to cancel and go for maybe a better broadband.
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used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales@EE trying to add a data add on and itโs not working! Tried through logging in too! Help!
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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๐๐ฆ๐๐ ๐๐ ๐๐๐ฃ๐ค๐๐ฅ (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Leah Griffiths (@LRG0808) reported from Llantrisant, WalesSeriously what is wrong with the signal with @EE. Itโs been like it for days, not what I need when Iโm due to have my baby any day and canโt even call out on my phone ๐คฌ๐ก๐คฌ sort it out!!!!!!
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kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE ๐ losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still canโt pay my bill & theyโre not doing **** all to help.
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Mike Walmsley (@mikewalmsley11) reported from Barry, WalesHello @EE - my mobile service has been off all day. I use my mobile for work so havenโt been able to make or receive calls today. Iโve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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JโMES VINCEฮ T ๐ณ๏ธโ๐ ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. ๐ค [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Arnold Smith (@ArnoldLabour) reported@janettocornetto @EE If you can get online using wi-fi, maybe you could install a navigation app that just uses GPS only and doesn't need an Internet connection. The US is quite big, I'm guessing there's places without mobile signal.
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Gerri (@Gerri6uee) reported@EE absolutely useless customer support - UKโs most popular provider, what a laugh!!
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John Paul Gonzalez (@JanusPaulusG) reported@EE Not possible to fix
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Simon (@Simon_McNair) reported@lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.
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Clint Sookermany (@ClintNorDD) reported@_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.
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mollyโท โ 41 (@adaptat1ons) reported@EE DONT DO THIS TO ME I HAVE **** TO DO BRO
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๐ ๐ค ๐ขโฏ๐๐๐ถ โณ๐ถ๐๐พโฏโก ๐ค (P) (@PrincessPink_86) reported@EE to anyone contemplating entering into a contract for provision of a mobile service in #York (particularly YO30 area) where @EE is the provider or anyone who uses the same infrastructure - donโt is my advice.
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David Booth (@Boothy_4) reported@clairemul87 @EE Same issue!
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Precious Atubobienemi (@PAtubobienemi) reported@England @EE Reflexively contrarian for a plain highlight caption isn't the move here โ nothing about "never in doubt" invites a hot take, it's just fan hype for a goal.
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Natalie (@Natz_Fay) reported@EE @_nicks_tweets Iโm also suddenly getting no service at all. Iโm here travelling in Denmark!