EE outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent EE outage reports came from the following cities: Barry, Cardiff, Newport, Porth, Caerphilly, Hengoed, and Pontypridd.

City	Problem Type	Report Time
Barry	Internet	5 days ago
Cardiff	Internet	5 days ago
Barry	E-mail	5 days ago
Barry	Internet	5 days ago
Newport	TV	5 days ago
Newport	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Mark Rees PT (@markreesPT1970) reported 2 minutes ago from Barry, Wales

  @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

• 
  Owain Llŷr Harris (@owainharris3) reported 7 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  lee williams (@thelee_x_w) reported 9 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Dan Dineen (@Daniel_Dineen) reported 10 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Ade (@Bubwal) reported 16 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Vale Cake Boutique (@VCBcom) reported 17 minutes ago from Barry, Wales

  So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

• 
  Kathryn Williams (@KathW80) reported 18 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Aled Thomas (@AledThom) reported 22 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Nathan Fox (@Foxy_005) reported 30 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Ross Maisey (@TweetterRoss) reported 36 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Allan Rees (@welshpolitical) reported 38 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Andy Petersen (@AndyJPetersen) reported 42 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 42 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  sheryl fussell (@chickenshed24) reported 43 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 46 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Rhys Cooper (@TheRhysCooper) reported 52 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Ty✌🏾️ (@Tyrone_PT) reported 56 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 56 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Cara Marsh (@caradyas14) reported 57 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Chris Woods (@w00dsy_10) reported 60 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kat 🐝 (@femininecheese) reported 57 seconds ago

  @EE I am trying to top up my PAYG account but the app keeps saying “something went wrong” when I log in and when it says it’s sending a passcode to my email. I can’t call customer service because my phone has no data

• 
  The Ideological Battle for the future of Ireland (@Battle_for_Eire) reported 1 minute ago

  @England @EE People are blind or stupid. He is bang avergae

• 
  Tony Not Reform Boomer 🇬🇧 🇺🇸 🇪🇦 🇵🇱🇺🇦 (@tonywonderfire) reported 2 minutes ago

  Hey! @EE the router doesn't work and your app doesn't work. How am I supposed to fix it?

• 
  JH (@GroyperGeneral6) reported 7 minutes ago

  @BenGungyal @EE What you mean to say is she ignored all of the out of contract emails/text messages and somehow in the 15 years of her being vunerable you've never cared to scan over her bills, what a shin SIN you are

• 
  Wendy 💙 (@IamjustWendy) reported 8 minutes ago

  @aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!

• 
  Gary (@Gary7gmg) reported 10 minutes ago

  @robbopalmer @EE You should try and cancel a reform party membership mate they are worse than sky

• 
  Sam (@Samishlol) reported 11 minutes ago

  @EE is your website down?

• 
  Loz Perugini (@LozzyPurry) reported 13 minutes ago

  @EE hey, my internet connection constantly drops. We’ve had numerous people out to “fix” it. It’s dropped 10+ times today alone. It’s abysmal

• 
  Rootezroo (@Root_Ezroo1) reported 14 minutes ago

  Any one else’s phone signal absolute shite?! Can barely send a txt. Pathetic @EE

• 
  The Permaculture Guy (@permacultureGB) reported 14 minutes ago

  @EE you need to sort out your ****** phone signal.