EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Cardiff, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 20, 11:16 AM GMT+1.
- Internet (61%)
- Total Blackout (16%)
- Wi-fi (13%)
- Phone (6%)
- TV (3%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 , CF5 and CF11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Newport, Pontypridd, Hengoed, Pontyclun, Weston-super-Mare, Barry, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 3 hours ago |
|
Caerphilly
|
Internet | 18 hours ago |
|
Newport
|
Internet | 21 hours ago |
|
Newport
|
Wi-fi | 3 days ago |
|
Newport
|
Internet | 6 days ago |
|
Newport
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Mike Walmsley (@mikewalmsley11) reported from Barry, WalesHello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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charlesTdale (@charlesTdale) reported from Penarth, Wales@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daryl (@D_Paskell) reported@EE I need to change my inclusive extra but your app is down. How do I do this?
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🇯🇲7hanos876🇯🇲 (@thanos876) reportedSwitching to @ee broadband, might’ve been the worse thing I’ve done!! Damn near every week something is wrong with it! I’m sitting in the same room as the router, and I can’t get any connection.
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Mark H (@markybhoy1973) reported@EE a lot of my apps have stopped working saying they can't be used in this country. I don't use a VPN. Is there a known issue with the network
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Brian Slater (@BrianSlater1976) reported@EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳
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NINPLAYBOX (@jmcgamer1980) reported@EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working
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Craig Taylor (@blown_ranger) reported@OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person
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4Viewers (@4Viewers) reported@anitajaneharris @Channel4 @EE Hey Anita - would you still be having issues with #Channel4? Is this with the #C4Streaming service?
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Kristina Pla (she / her) (@I_love_mornings) reported@EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you
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Cyclinginlondon (@Cycle77lon) reported from London, EnglandWhy is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific