EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 6, 5:16 AM GMT+1.
- Internet (48%)
- Wi-fi (26%)
- Total Blackout (9%)
- Phone (9%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 , CF23 and CF11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Barry, Cardiff, Newport, Porth, Caerphilly, Hengoed, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Barry
|
Internet | 6 days ago |
|
Cardiff
|
Internet | 6 days ago |
|
Barry
|
6 days ago | |
|
Barry
|
Internet | 6 days ago |
|
Newport
|
TV | 6 days ago |
|
Newport
|
Total Blackout | 8 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Chris Woods (@w00dsy_10) reported from Risca, WalesGot to love @EE, down for about the 4th time in 3 weeks 👍great service
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Vale Cake Boutique (@VCBcom) reported from Barry, WalesSo annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Letitia Samuels (@LetitiaSamuels) reported@EE I haven’t had mobile signal since Monday. Please can someone contact me to discuss.
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Jack (@jqckdawson) reported@EE Can you confirm to me that there were technical issues with some of your systems throughout most of yesterday (primarily website login & app login). Thanks.
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ENIC Out (@ENICout1) reported@Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.
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Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported@robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄
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El-Loco Futbol (@official_od0g) reportedWhy is @EE signal recently so pants.. (North Yorkshire area)
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Ya Hala (@Hala_xpress) reported@EE No signal at all in Medway area Kent When the service will come back?
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Hashtag McYoloSwag (@MisterCow) reported@EE I made an app to track network failures after your support claimed that there's nothing wrong the network, activated it for my drive home and got 4 recorded outages in under an hour. I'm going to keep logging your service failing, who should I email my findings to?
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Jim (@James18Farthing) reported@EE Gone over to gifgaf no problems
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In Oxford (@Oxford_Life) reported@engineers_feed ...and yet @EE STILL can't provide a reliable 5G signal in large swathes of #Oxford!
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Alfie (@Cluelez9) reported@EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick