EE Outage in Cardiff, Wales

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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EE problems in the last 24 hours in Cardiff, Wales

EE Outage Chart in Cardiff, Wales

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Phone
(40.19%)
Internet
(38.50%)
Wi-fi
(8.60%)
Total Blackout
(6.73%)
E-mail
(4.11%)
TV
(1.87%)

EE Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Cardiff, Dinas Powys, Barry, Tonypandy, Weston-super-Mare, Penarth, Pontypridd, Caerphilly, Newport, Penarth, Pontypridd, Hengoed and Risca.

Cardiff Total Blackout
Cardiff Internet
Cardiff Total Blackout
Cardiff Phone
Cardiff Internet
Cardiff Total Blackout

EE in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Barry, Wales

    So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

  • charlesTdale charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • TonksMeow Robert Iles (@TonksMeow) reported from Weston-super-Mare, England

    @EE No. Good signal ..

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • gavinlew Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

  • Bobdillinz rob owen (@Bobdillinz) reported from Cardiff, Wales

    @EE What’s happening to the service/ signal in Cardiff 1 bar of signal all weekend and all our iPhones

  • Bobdillinz rob owen (@Bobdillinz) reported from Cardiff, Wales

    @EE what’s going on with the signal in Cardiff it’s been very poor since Friday are you able to shed any light to this #poorservice

  • richardhier Richard Hier (@richardhier) reported from Cardiff, Wales

    @EE is there a problem in CF5, no signal at all.

  • robson_kev Weston_Jet_27 (@robson_kev) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK #shambles #broadband @EE #terribleservice #CustomerExperience #customerservice #ondemand #boxsets #sky #skytv over 5 & 1/2 hours I have been on line now trying to sort out a simple tv problem! 🤬😡 worst customer service experience ever!!

  • brendannicola nicky j s (@brendannicola) reported from Maesycwmmer, Wales

    @EE awful service in caerphilly shop really spoke to like dirt will not be using EE once my contract is up very disappointed

  • gjold Gary Oldacre (@gjold) reported from Cardiff, Wales

    @EE credit where credit is due. Thanks @Russ & @Rachel great customer service ***** 👍

  • jakedavi5 Jake Davies (@jakedavi5) reported from Victoria, Wales

    @EE I am staying with EE eventually, but want to cancel the contract and later start a Sim Only one. Thanks, now please let me know how to end the contract. Cheers.

  • DaiLingual Dai Lingual (@DaiLingual) reported from Penarth, Wales

    CALL-iwch @EE AKA FA Anywhere... My no 707 469, ee seems to be down today!

  • cindydoll65 C!ndy Young 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cindydoll65) reported from Cardiff, Wales

    @EE 40minutes and I’m still on hold!! Great customer service this is 👍🏻

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from St. Athan, Wales

    @EE @piresrobert7 @hashtagutd @FCRebelTweets I would rather some good customer service

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from St. Athan, Wales

    @EE No Jenny. I didn’t. I was waiting for a call back between 2-3 today, which never happened. I then called EE and was on the phone for 20 minutes and still got nowhere. I was given an email address to contact and I have heard nothing since 👌🏽

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from Barry, Wales

    Massively let down by @EE Shocking

  • RyanLonghead ryan (longhead) hillman🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RyanLonghead) reported from Pontypridd, Wales

    @EE Still rather use a phone box than your shit company

  • Louisready Louis (@Louisready) reported from Penarth, Wales

    @GoogleUK @madebygoogle @EE very disappointed that I didn’t get my pixel 3 on launch day after pre ordering... called EE they just said it’s not there problem ! #badcustomerservice #shameful #teampixel

  • TheEnbyperor 🎃🏳️‍🌈🎃SPOOQ (they/she)🎃🏳️‍🌈🎃 (@TheEnbyperor) reported from Cardiff, Wales

    Ok this is odd. My docker problems weren't just docker, it's everything IPv4. All my IPv6 connections are fine, but v4 are very slow. What's even weirder is that my IPv6 connection is a 6in4 connection, so I guess it's just computers being comuuters. (@EE)

  • RhiRhi_1989 #StayStrongForOws (@RhiRhi_1989) reported from Cardiff, Wales

    @EE Thanks for arranging the phonecall no help what so ever so once my phone has been returned I'll be leaving EE!

  • RhiRhi_1989 #StayStrongForOws (@RhiRhi_1989) reported from Cardiff, Wales

    @EE Wait for it to be sent back and you'll cancel the new plan

  • P7ERK Michael Perkins (@P7ERK) reported from Cardiff, Wales

    @EE hi guys, I’ve been speaking with customer service about an issue and the adviser tried hard to put me off making a complaint then told me I couldn’t have copies of the call recordings. I thought #GDPR and #DPA meant that I could request my personal details etc @ICOnews

  • atreyuprime Kyle (@atreyuprime) reported from Cowbridge, Wales

    @EE I have an active Apple Watch subscription I’ve been paying for, turns out it’s not been connected to my iWatch. I’ve tried correcting this but it hasn’t worked. Can you help??

  • SOPHIETHOMPSONN sophie (@SOPHIETHOMPSONN) reported from Cardiff, Wales

    @calvinley @EE yep. ee are proper shit though. if I didn't get discount off my contract I would have left them years ago

  • RoderickLawford Roderick Lawford (@RoderickLawford) reported from Cardiff, Wales

    @EE Good morning. Broadband running slow for last few days in Cardiff (CF24). <7 mbps and 1 mbps. This does not seem right.

  • lukepowditch Luke Powditch (@lukepowditch) reported from Cardiff, Wales

    @EE Wi-Fi calling doesnt help when you are trying to use apps etc on your phone and even though it shows 4G and signal its says cant use them due to no network coverage

  • lukepowditch Luke Powditch (@lukepowditch) reported from Cardiff, Wales

    @EE Been every week for the past month or so, sometimes cant even get a signal dont understand why I pay for a service that struggles to work. cf5 5ng

  • lukepowditch Luke Powditch (@lukepowditch) reported from Cardiff, Wales

    @EE maintenance work again your signal has gone rubbish recently been with you over 10 years and starting to look elsewhere #shocking

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • thatdanaxe danaxe (@thatdanaxe) reported

    @EE Already done a postcode check, no issues reported in my area. Also if you were astute you would have seen that it does not matter where I am - network has been cutting out for about a month regardless of location. Please just tell me why your network is suddenly total crap! #EE

  • AlanWil82823962 Alan Williams (@AlanWil82823962) reported

    @EE time to look at maybe unlimited data for customers Vodafone and three doing this I know you have the fastest 4g speeds of any network and invest in it more than others but also most expensive network for data please look at this

  • womengamer1 Nicolegoth1 (@womengamer1) reported

    @EE why is topping up got to take so long to go through the options. I got to end the call and try again. Never want to hear your offers unless I get unlimited Internet for the same £15 I pay.

  • type__error Sophie Koonin (@type__error) reported

    @milesbxf @suhailpatel @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff I used to have terrible problems with O2 around Victoria when I worked there - Victoria station was a dead spot - that's why I switched to EE. I'm switching back though so we'll see I guess!

  • milesbxf Miles Bryant (@milesbxf) reported

    @suhailpatel @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Just putting in a good word for O2 - rarely have problems with signal in London. I've not had to interact with support in 3 years so can't rate that, but guess that's a good thing in itself

  • NoodleHeadJack JD Eason ⚒ (@NoodleHeadJack) reported

    @jamesdmcfadden @EE Hello mate I'm going through the same issue. Keep turning my phone on and off but nothing is working

  • simuk Simon (@simuk) reported

    @VOXI_UK hello, any chance of a special offer/promo code to make me jump ship from @EE where I currently get 16GB data, calls/texts for £10/month, but keep having signal problems due to bad coverage and faulty local EE mast (missed your £10 8GB deal recently)

  • NaaaZx Naz Boudjemaa (@NaaaZx) reported

    @jpbart1980 @EE Mines not working at all.

  • thekapilan Kapilan M (@thekapilan) reported

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff I have the same issue with Three losing connection around Finsbury Ave!

  • DarrenHen_ DazGH #FBPE (@DarrenHen_) reported

    @SW_Help @King_of_SW @ThreeUKSupport @networkrail The @EE signal is strong but throughput is often either very slow or non-existent. It picks once you leave the station. I've raised it with EE in the past but its never improved. My guess would be that the mast can't handle the throughput and they don't really give a ****.