Is EE having an outage in Cardiff, Wales?

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

 Problems detected at EE

EE in Cardiff, Wales problems in the last 24 hours

EE Outage Chart in Cardiff, Wales

May 20: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(39.60%)
Phone
(38.35%)
Wi-fi
(7.02%)
E-mail
(6.77%)
Total Blackout
(6.02%)
TV
(2.26%)

EE Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Weston-super-Mare, Cardiff, Newport, Tonypandy, Beddau and Pontypridd.

EE in Cardiff, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff, Wales and nearby locations:
  • TonksMeow Robert Iles (@TonksMeow) reported from Weston-super-Mare, England

    @EE No. Good signal ..

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • gavinlew Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

  • Bobdillinz rob owen (@Bobdillinz) reported from Cardiff, Wales

    @EE What’s happening to the service/ signal in Cardiff 1 bar of signal all weekend and all our iPhones

  • Bobdillinz rob owen (@Bobdillinz) reported from Cardiff, Wales

    @EE what’s going on with the signal in Cardiff it’s been very poor since Friday are you able to shed any light to this #poorservice

  • richardhier Richard Hier (@richardhier) reported from Cardiff, Wales

    @EE is there a problem in CF5, no signal at all.

  • robson_kev Weston_Jet_27 (@robson_kev) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK #shambles #broadband @EE #terribleservice #CustomerExperience #customerservice #ondemand #boxsets #sky #skytv over 5 & 1/2 hours I have been on line now trying to sort out a simple tv problem! 🤬😡 worst customer service experience ever!!

  • brendannicola nicky j s (@brendannicola) reported from Maesycwmmer, Wales

    @EE awful service in caerphilly shop really spoke to like dirt will not be using EE once my contract is up very disappointed

  • gjold Gary Oldacre (@gjold) reported from Cardiff, Wales

    @EE credit where credit is due. Thanks @Russ & @Rachel great customer service ***** 👍

  • jakedavi5 Jake Davies (@jakedavi5) reported from Victoria, Wales

    @EE I am staying with EE eventually, but want to cancel the contract and later start a Sim Only one. Thanks, now please let me know how to end the contract. Cheers.

  • DaiLingual Dai Lingual (@DaiLingual) reported from Penarth, Wales

    CALL-iwch @EE AKA FA Anywhere... My no 707 469, ee seems to be down today!

  • cindydoll65 C!ndy Young 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cindydoll65) reported from Cardiff, Wales

    @EE 40minutes and I’m still on hold!! Great customer service this is 👍🏻

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from St. Athan, Wales

    @EE @piresrobert7 @hashtagutd @FCRebelTweets I would rather some good customer service

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from St. Athan, Wales

    @EE No Jenny. I didn’t. I was waiting for a call back between 2-3 today, which never happened. I then called EE and was on the phone for 20 minutes and still got nowhere. I was given an email address to contact and I have heard nothing since 👌🏽

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from Barry, Wales

    Massively let down by @EE Shocking

  • RyanLonghead ryan (longhead) hillman🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RyanLonghead) reported from Pontypridd, Wales

    @EE Still rather use a phone box than your shit company

  • Louisready Louis (@Louisready) reported from Penarth, Wales

    @GoogleUK @madebygoogle @EE very disappointed that I didn’t get my pixel 3 on launch day after pre ordering... called EE they just said it’s not there problem ! #badcustomerservice #shameful #teampixel

  • TheEnbyperor 🎃🏳️‍🌈🎃SPOOQ (they/she)🎃🏳️‍🌈🎃 (@TheEnbyperor) reported from Cardiff, Wales

    Ok this is odd. My docker problems weren't just docker, it's everything IPv4. All my IPv6 connections are fine, but v4 are very slow. What's even weirder is that my IPv6 connection is a 6in4 connection, so I guess it's just computers being comuuters. (@EE)

  • RhiRhi_1989 #StayStrongForOws (@RhiRhi_1989) reported from Cardiff, Wales

    @EE Thanks for arranging the phonecall no help what so ever so once my phone has been returned I'll be leaving EE!

  • RhiRhi_1989 #StayStrongForOws (@RhiRhi_1989) reported from Cardiff, Wales

    @EE Wait for it to be sent back and you'll cancel the new plan

  • P7ERK Michael Perkins (@P7ERK) reported from Cardiff, Wales

    @EE hi guys, I’ve been speaking with customer service about an issue and the adviser tried hard to put me off making a complaint then told me I couldn’t have copies of the call recordings. I thought #GDPR and #DPA meant that I could request my personal details etc @ICOnews

  • atreyuprime Kyle (@atreyuprime) reported from Cowbridge, Wales

    @EE I have an active Apple Watch subscription I’ve been paying for, turns out it’s not been connected to my iWatch. I’ve tried correcting this but it hasn’t worked. Can you help??

  • SOPHIETHOMPSONN sophie (@SOPHIETHOMPSONN) reported from Cardiff, Wales

    @calvinley @EE yep. ee are proper shit though. if I didn't get discount off my contract I would have left them years ago

  • RoderickLawford Roderick Lawford (@RoderickLawford) reported from Cardiff, Wales

    @EE Good morning. Broadband running slow for last few days in Cardiff (CF24). <7 mbps and 1 mbps. This does not seem right.

  • lukepowditch Luke Powditch (@lukepowditch) reported from Cardiff, Wales

    @EE Wi-Fi calling doesnt help when you are trying to use apps etc on your phone and even though it shows 4G and signal its says cant use them due to no network coverage

  • lukepowditch Luke Powditch (@lukepowditch) reported from Cardiff, Wales

    @EE Been every week for the past month or so, sometimes cant even get a signal dont understand why I pay for a service that struggles to work. cf5 5ng

  • lukepowditch Luke Powditch (@lukepowditch) reported from Cardiff, Wales

    @EE maintenance work again your signal has gone rubbish recently been with you over 10 years and starting to look elsewhere #shocking

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • KatieLou3105 Katie Goodridge (@KatieLou3105) reported

    @EE Great. My phone log only goes back to the start of the month. I find it amazing that there is not an actual log of each call I make somewhere that I can view! This is a huge problem.

  • KatieLou3105 Katie Goodridge (@KatieLou3105) reported

    @EE If I haven’t got his feature. Is there a way that I can find the information I need or can someone at EE help. It’s quite important.

  • Ianfmc1878 Ian Mcdougall (@Ianfmc1878) reported

    @CPWTweets ordered a new phone and the number for @EE is set up with another customer and have no details for me your customer service keep telling me to wait 24 hours which is unacceptable. Need sorting out before I return to @ThreeUK

  • janed00 . (@janed00) reported

    @neelima_miah @sabikaayahxo @VodafoneUK EE are so much better @EE certified network 👏🏽

  • MicklePickle97 Michael Williamson (@MicklePickle97) reported

    @EE ...as i send this my phone drops to 1 bar of signal. Was continuing to say i don't bank on the signal/speeds staying.

  • Lucyd2000Lucy Lucy Davies (@Lucyd2000Lucy) reported

    @EE That's all good but I do want android Q too. This is terrible what's happened.

  • shenn70 Shenn70 (@shenn70) reported

    @EE Hi is there an issue with the online store, having trouble with an order....tried several times from several devices.

  • b2dal15 JD (@b2dal15) reported

    @James_A_Day @oppo @EE They should all hang their heads in shame, as should u for promoting this health hazard

  • Returnofthepac1 Gaz (@Returnofthepac1) reported

    @Gummee48 @EE Exactly how can @ee sell contracts knowing there is issues

  • Gummee48 Harvey Riddell (@Gummee48) reported

    @Returnofthepac1 @EE Piss poor mate. I've had mine for ages but if you've only just got yours, they must've known.