EE Outage in Cardiff, Wales

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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EE problems in the last 24 hours in Cardiff, Wales

EE Outage Chart in Cardiff, Wales

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Total Blackout

EE Outage Map Near Cardiff, Wales

The most recent outage reports and issues originated from Hengoed, Weston-super-Mare, Newport, Caerphilly, Cardiff, Pontypridd, Tonypandy, Barry and Penarth.

Hengoed Internet
Newport Phone
Weston-super-Mare Phone
Weston-super-Mare Phone
Weston-super-Mare Internet
Newport Wi-fi

EE in Cardiff, Wales Comments

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EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:
  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my Customer Service at its best.

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • tanyasimoneox t🍉 (@tanyasimoneox) reported from Weston-super-Mare, England

    @EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Barry, Wales

    So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

  • charlesTdale charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • TonksMeow Robert Iles (@TonksMeow) reported from Weston-super-Mare, England

    @EE No. Good signal ..

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • gavinlew Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

  • Bobdillinz rob owen (@Bobdillinz) reported from Cardiff, Wales

    @EE What’s happening to the service/ signal in Cardiff 1 bar of signal all weekend and all our iPhones

  • Bobdillinz rob owen (@Bobdillinz) reported from Cardiff, Wales

    @EE what’s going on with the signal in Cardiff it’s been very poor since Friday are you able to shed any light to this #poorservice

  • richardhier Richard Hier (@richardhier) reported from Cardiff, Wales

    @EE is there a problem in CF5, no signal at all.

  • robson_kev Weston_Jet_27 (@robson_kev) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK #shambles #broadband @EE #terribleservice #CustomerExperience #customerservice #ondemand #boxsets #sky #skytv over 5 & 1/2 hours I have been on line now trying to sort out a simple tv problem! 🤬😡 worst customer service experience ever!!

  • brendannicola nicky j s (@brendannicola) reported from Maesycwmmer, Wales

    @EE awful service in caerphilly shop really spoke to like dirt will not be using EE once my contract is up very disappointed

  • gjold Gary Oldacre (@gjold) reported from Cardiff, Wales

    @EE credit where credit is due. Thanks @Russ & @Rachel great customer service ***** 👍

  • jakedavi5 Jake Davies (@jakedavi5) reported from Victoria, Wales

    @EE I am staying with EE eventually, but want to cancel the contract and later start a Sim Only one. Thanks, now please let me know how to end the contract. Cheers.

  • DaiLingual Dai Lingual (@DaiLingual) reported from Penarth, Wales

    CALL-iwch @EE AKA FA Anywhere... My no 707 469, ee seems to be down today!

  • cindydoll65 C!ndy Young 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cindydoll65) reported from Cardiff, Wales

    @EE 40minutes and I’m still on hold!! Great customer service this is 👍🏻

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from St. Athan, Wales

    @EE @piresrobert7 @hashtagutd @FCRebelTweets I would rather some good customer service

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from St. Athan, Wales

    @EE No Jenny. I didn’t. I was waiting for a call back between 2-3 today, which never happened. I then called EE and was on the phone for 20 minutes and still got nowhere. I was given an email address to contact and I have heard nothing since 👌🏽

  • X16AS Alexi Skitinis ❂ (@X16AS) reported from Barry, Wales

    Massively let down by @EE Shocking

  • RyanLonghead ryan (longhead) hillman🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RyanLonghead) reported from Pontypridd, Wales

    @EE Still rather use a phone box than your shit company

  • Louisready Louis (@Louisready) reported from Penarth, Wales

    @GoogleUK @madebygoogle @EE very disappointed that I didn’t get my pixel 3 on launch day after pre ordering... called EE they just said it’s not there problem ! #badcustomerservice #shameful #teampixel

  • TheEnbyperor 🎃🏳️‍🌈🎃SPOOQ (they/she)🎃🏳️‍🌈🎃 (@TheEnbyperor) reported from Cardiff, Wales

    Ok this is odd. My docker problems weren't just docker, it's everything IPv4. All my IPv6 connections are fine, but v4 are very slow. What's even weirder is that my IPv6 connection is a 6in4 connection, so I guess it's just computers being comuuters. (@EE)

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • Edhiggs_ REGISTER TO VOTE (@Edhiggs_) reported

    @applespeachess @LFCBA1990 @ThreeUK @ThreeUKSupport @EE would never.

  • GamingVixation Vix Green (@GamingVixation) reported

    I can’t wait for our broadband contract to be up with @EE im sick of having our connection dropping and our crappy speeds. Only to be told there’s no problems at all! If only @virginmedia was available on our street 😫💔

  • Little_MissJoJo Jo (@Little_MissJoJo) reported

    @EE Bizarre. £4 less if you’re a new customer. Funny thing is this has been picked up because my dad, who is staying with me, has enquired about it on my recommendation and something has picked up on this.

  • H_anger17 Hanger17 (@H_anger17) reported

    @mototingle @EE @O2 *** orangeEE. about 15yrs back on 2g/3g plan i had unlimited everything.i applied for my PAC code after5 yrs with them, they then billed me the last month £150 for data, i refused.then i took them to court to fix it. no one showed up. but instead i got blacklisted for 8 yrs.*****

  • MichaelPepper__ Michael Pepper | (@MichaelPepper__) reported

    @ThreeUK it seems like you guys don’t care about the de service I’ve been receiving with my internet speeds. Even though @EE thieves when it comes to billing, I will be switching if my internet speeds are not back to normal as promise 4 months ago.

  • Samanthanb3 Samantha (@Samanthanb3) reported

    @LieFE_of_Riley @PippinDrill @EE Love the speed on virgin, can’t say I have had any issues with the customer service.

  • LieFE_of_Riley 🐯Michelle🔥ローズ🔥Riley🐯 (@LieFE_of_Riley) reported

    @PippinDrill @EE I found.. Speed - virgin Price - none Router - bt Service - sky U can't get it all, so it's what's important to u. I'm going back virgin I think.

  • PippinDrill Hatpin Drill (@PippinDrill) reported

    @LieFE_of_Riley @EE As a company I find Virgin awful, they bombard you with junk, terrible customer service, price hikes... but their broadband speed was second to none. Now I am with EE because they are great for all the former stuff, but I swear their broadband is powered by a hamster wheel.

  • abigailrose205 abigail rose † (@abigailrose205) reported

    @beckylouisevans @EE It literally should just work! Rhys's did.. how shit. DM them as well

  • damiankinsella8 Damian Kinsella (@damiankinsella8) reported from Lincoln District, England

    @EE you really need to sort out your website, been trying to pay my bill for nearly a week online and get the same problem everytime I login. Fed up with this, and you have the audacity to say my payment is late 🤬🤬🤬