EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 6, 5:16 AM GMT+1.
- Internet (48%)
- Wi-fi (26%)
- Total Blackout (9%)
- Phone (9%)
- E-mail (4%)
- TV (4%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 , CF23 and CF11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Barry, Cardiff, Newport, Porth, Caerphilly, Hengoed, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Barry
|
Internet | 4 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Barry
|
4 days ago | |
|
Barry
|
Internet | 4 days ago |
|
Newport
|
TV | 4 days ago |
|
Newport
|
Total Blackout | 6 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Mike Walmsley (@mikewalmsley11) reported from Barry, WalesHello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ambridge Massive (@AmbridgeMassive) reported@EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?
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Kaci (@anon809) reported@EE is your service down right now because my mum hasn’t had any all day
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Marie💙 (@MarieMcglinchey) reported@BenGungyal @EE Like all contracts its down to the customer to renegotiate, as I do with my virgin subscription, home insurance, car insurance. All companies will thrive on customers auto-renewing, now that you've taken notice maybe you can start to renegotiating a better deal for your MIL.
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Josh 👾 (@_NFFCJosh) reported@aftertheflood_ @EE their apps been down all day i’m not sure if they are aware as no info on their social media pages? @EE
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Kyle (@I_Am_Goomba) reported@EE cant wait for my contract to be up with tesco. Switching to ee as it'll be cheaper amd has a shop like 10 minutes away if I have issues #EEForTheWin
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B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported@EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!
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LJ 𝕏 (@LORDLJS) reported@oliverhenry @CavalierMarty I've got to give it to EE, been with them since way back whrn they were Orange, must be coming close to 20 years now. Never ever had any issues with the company and only in some remote places have I had poor signal but never completely zilch. @EE you're doing good by me.
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tommy diffey (@tommy_diffey) reported@EE absolutely shocking been trying to get hold of EE all day and had no luck your app is a pile of crap! New provider I think!
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GEORGE (@gogs42) reported@EE Okay so why is the app still not working then?
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JJ (@__itsjustjj) reported@femininecheese @EE that’s the same with me I thought I was the only one. it’s always causing issues