EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (38%)
- Wi-fi (38%)
- E-mail (13%)
- Total Blackout (13%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 and CF23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Hengoed, Barry, Newport, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 13 days ago |
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Cardiff
|
Wi-fi | 15 days ago |
|
Cardiff
|
18 days ago | |
|
Cardiff
|
Total Blackout | 21 days ago |
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Cardiff
|
Internet | 21 days ago |
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Cardiff
|
Internet | 22 days ago |
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie T (@jamie_2127) reported@EE @g_man755 You'll do absolutely nothing about it. What you will do is lie about the piss-poor service you charge a premium for.
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peter wilson (@wilsonpeter48) reported@EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps
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L D (@thisbaldone) reported@EE you need to train your staff properly, told yesterday that a new router would be delivered today as ours has an issue. In fact what the useless customer service agent ment was ill dispatch it tomorrow for delivery Tuesday. But who knows, so long as you've got your money eh?
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Mat🅰dor© (@Tat_TvamAsi) reported@EE Not only is it greedy. It's a complete lack of business sense. You could have made it easy for a retention. Instead I'm not shopping around to buy elsewhere. You guys never used to be this bad. #EE @EE
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Abdullah lodhi (@alodh15) reported@EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.
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Alan Battaglia (@BattagliaAlan) reportedWhatever you do never ever use, or interact with @EE they are a scammmers and liars and their customer service is simply atrocious awful
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alan (@alan_muso) reported@EE Nah, I've been there. You tricked me into accepting a free tablet (because I'm such a good customer) and shafting me with a two year SIM contract on the back of it. You want fool me again. I've been a customer, and loyal, since 1988 when you were Hutchinson Telecom. You blew it..
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Tabs (@tabadash) reported@EE I thought that too, but unfortunately the delivery doesn't appear there&I still can't access any PIN. I'm a bit at a loss now because I'm uncomfortable with phone calls, yet that's the only solution I've been given. I'd really appreciate any help.
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peter wilson (@wilsonpeter48) reported@EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal
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Alan (@NorthernPeasant) reportedNice @EE paying for an iPad for 7 months longer than the contract as it never showed an upgrade option, strange how my phone plans do.