EE Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF14, CF23, CF11 and CF3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Barry, Porth, Hengoed, Newport, Tonypandy, Pontypridd, Pontyclun and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Barry |
Wi-fi | |
| Cardiff |
Phone | |
| Porth |
Wi-fi | |
| Hengoed |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
-
K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Small Arsenal coknee 🏴
(@SyCharlton_Afc) reported
@EE Dm'd Friday Dm'd yesterday at your request?? #Fail I just want to leave NOW! #longestcustomer 😡
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Jakub
(@qbawi) reported
@EE @24sr_me Home broadband is not working.
-
jo🌟
(@thequirkyonex) reported
@EE why is it every time I try to connect to my internet or data you guys have a low connection rate? I have two bars which is bad considering my apartment has good WiFi
-
Louise Bailley
(@BailleyLouise) reported
@EE Home broadband not working tn377sd how do I check the area outage
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Anthea Simmons #ClimateAction #DemocracyInDanger
(@apricotfox) reported
@EE No internet. No network. What's going on? TQ13
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Findochtywifie
(@findochtywifie) reported
@J4neEv4ns @EE Seriously? Can I sue for compensation for the eye rolling damage I've just done?
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Jocelyn Ridley
(@jocridley) reported
@EE please help! Our EE indicates no service so no calls possible. Is the network down?
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N.H.Death
(@NHDeath1) reported
@EE Hello, I'm already on fibre to the cabinet and have a landline with EE, but if i want to upgrade to full fiber, fibre to the premises, I cannot have a landline with it. It's an essential service and is needed, so you're prventing me from upgrading
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N.H.Death
(@NHDeath1) reported
@EE Hi, No they haven't, they simply said EE doesn't provide landlines with FTTP, which is really crap, lets be honest the phone is an essential utility, not of all us want or are willing to be forced onto mobiles for everything. disgusting business practise
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Jakub
(@qbawi) reported
@EE what's up with the broadband? Not working for around 30 minutes now.