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EE outages and service status in Cardiff, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 24, 7:44 AM GMT+1.
  • 45% Internet (45%)
  • 18% Total Blackout (18%)
  • 18% Wi-fi (18%)
  • 9% E-mail (9%)
  • 9% TV (9%)

The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent EE outage reports came from the following cities: Weston-super-Mare, Hengoed, Barry, Cardiff, Newport, Porth, and Caerphilly.

CityProblem TypeReport Time
Weston-super-Mare Internet 4 days ago
Weston-super-Mare Wi-fi 4 days ago
Hengoed Internet 11 days ago
Barry Internet 22 days ago
Cardiff Internet 22 days ago
Barry E-mail 23 days ago

Nearby cities with recent reports

Weston-super-Mare

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

  • MicheleSeren
    Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • CathFluffybob1
    Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • LRG0808
    Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • gavinlew
    Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • Jakesmummmm
    used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • lee_a_lewis
    Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

  • jordtho
    ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • lee_a_lewis
    Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EllieMBond
    Ellie (@EllieMBond) reported

    @TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.

  • debrablakley1
    debra blakley (@debrablakley1) reported

    @EE my husband can’t connect on his EE account in USA . He has no phone service. Please can you help his number 07949399134

  • ArnoldLabour
    Arnold Smith (@ArnoldLabour) reported

    @janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.

  • BeneyHewson
    Beney (@BeneyHewson) reported

    @EE currently sat in Switzerland, phone was working fine up until an hour ago and now I have no reception. Roaming issues overall?? (Tried restarting everything/selecting different providers)

  • Natz_Fay
    Natalie (@Natz_Fay) reported

    @EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!

  • JasonUnsworthAA
    Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported

    After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

  • Jamie__Gray1
    Jamie (@Jamie__Gray1) reported

    @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • janettocornetto
    JanettoCornetto 🤿 (@janettocornetto) reported

    @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.

  • untzy
    UnTzY 🚶🏻 (@untzy) reported

    @dcuthbert I'm on @EE and over the past year it's become useless. Says 5G doesn't load anything. Worst part the mobile signal is shocking and it drops nearly every call. As Soon as i'm out of contract they gone. Would be nice if they let me out for providing a **** service.

  • SamEvans336
    Sam Evans💙🚜 (@SamEvans336) reported

    @EE roaming has gone down pls sort it out