EE outages and service status in Cardiff, Wales
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- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 8, 5:58 PM GMT+1.
- Internet (100%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Weston-super-Mare, Cardiff, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 9 days ago |
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Wi-fi | 1 month ago |
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Wi-fi | 1 month ago |
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1 month ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE ๐ losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still canโt pay my bill & theyโre not doing **** all to help.
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Andy Vaughan ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐ฐ (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they havenโt received it or they donโt give a ****.
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they canโt accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Owain Llลทr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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๐๐ฆ๐๐ ๐๐ ๐๐๐ฃ๐ค๐๐ฅ (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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John Wilkinson โ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Mike Walmsley (@mikewalmsley11) reported from Barry, WalesHello @EE - my mobile service has been off all day. I use my mobile for work so havenโt been able to make or receive calls today. Iโve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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๐ฃ๐บ๐ฟ๐๐ฝ๐ฝ ๐ซ๐พ๐๐๐ ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆข (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโt seem to have an issue
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and theyโre shoddy signal!... and now they want to charge me ยฃ300 to terminate early because the signal strength is โstrongโ well you come try and make a call here! ๐ก๐ก
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Huw Jones๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@HuwJones58) reported from Porth, Wales@EE your upgrades team quoted me ยฃ55-ยฃ70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟJoJo๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! ๐ก
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Halstead (@CharlieMansfi17) reported@coveragechecker @EE If Iโm paying for a network, Iโm paying for a service. PAYG or contract shouldnโt determine whether I get the best network my phone supports. basic network capabilities shouldnโt be reserved for the most expensive plans.
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Martin Elliker (@MartinElliker) reported@EE another day and still no resolution so Iโve added another pile to the count ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ๐ฉ- 15 pikes and counting - Iโm just putting it out there how poor you are - I would have gone to another provider if I had known most definitely
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Forgottengirl078 (@forgottengirl78) reported@EE The rude person I was speaking too dropped the call. Been on and off hold for almost 2 hours. They where meant to be the person to sort out compensation! No call back.
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๐ฐ๐๐๐๐๐ ๐ผ๐๐๐๐๐๐๐๐ (@AustenMathieson) reported@EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. Weโve had to TWICE cancel fake accounts in our names which we NEVER signed up for & theyโve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.
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Scott Mackie (@smacktoid) reportedIโm never buying anything from @EE again. Shambles of a company.
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Luke Marsh (@luke_marsh_) reported@EE whatโs happening to your network? Nothing is working!
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Rach ๐ช๐บ (@MsVespertilio) reported@EE Iโve spent several hours on the phone to various people to ensure more equipment didnโt get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The โbest possible solutionโ is actually listening to customers. Complaints address please.
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Dai John (@Dai_John_7) reported@EE since switching from BT to EE with the new hub all Iโve had is problems, having to constantly switch it all off and reset it. WIFI still off and call centre shut, looks like my plans to work from home tomorrow are gone. Terrible service, time to switch providers
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Jon Pitts (@briavelsjon) reported@JohnStokes0uk @EE More radio sites is not necessarily the solution to poor data speeds, if existing coverage levels are good.
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Gary Stopford (@gazstopford) reported@EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for ยฃ37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous