EE outages and service status in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 4, 2:33 PM GMT+1.
- Internet (64%)
- Wi-fi (14%)
- Phone (14%)
- TV (7%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 , CF11 and CF23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Newport, Pontypridd, Cardiff, Hengoed, Pontyclun, Caerphilly, Weston-super-Mare, Barry, Tonypandy, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 2 days ago |
|
Newport
|
Internet | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Pontypridd
|
Internet | 5 days ago |
|
Cardiff
|
TV | 8 days ago |
|
Newport
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
-
Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
-
Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
-
Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
-
Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Dallin. (@adallin) reported@EE I do ,I had 4 contacts its now down to 2, shortly 1. Pricing is important and all networks have benefits, yours aren't that Amazing for me, some networks still have free roaming as standard for example.
-
Nick Crewdson #STILLEUROPEAN (@Crewdson67Nick) reported@EE I am being told I am going to charged extra this month on my bill but for a week both your app and website is saying there is an error. There is also an unacceptable wait to call and you Web chat doesn't work. This is poor what do you suggest I do?
-
Nige (@Baldsaint) reported from Southampton, England@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.
-
Mel (@melanie_dahm) reportedReally cute of @ee to tell me I’ve used my data in 2 weeks (after being home LESS) and expect me to pay £150 for one month of data. Can’t increase my usage, and £400 to cancel. 🤡
-
Marc Hotmix Kenten (@MarcKenten) reported@EE You have @kevinbacon but how about giving us better Internet. BT are killing it. You need something to save your Bacon. long time EE customer being smashed by BT . Z
-
Mat Miller (@MatMiller_art) reported@EE my home broadband has been down for almost 24hrs in Bristol
-
𝐰𝐚𝐥𝐥𝐢𝐬 (@tpwkwallis) reportedi pay £100 a month to @ee n can’t even use the phone bc i get not one single bit of signal in my house
-
Rebecca Jones | Stretchy Thinking (@RebeccaJonesMA) reported@EE been on to your tech team today for over an hour regarding my ongoing fault with my 4g internet. My upload and download speeds at currently at 0.49MB strangely enough not good enough for my work Teams meetings. I was promised a call back but didn’t get one can you help
-
Dan (@Daniel_Waite) reported@EE 1. I’ve been overcharged on my bill. 2. Live chat agents never answer
-
Carol (@CazR63) reported@EE I have tried calling Customer Services but the mobile number isn't recognised by the automated service (because the contract has ended)