EE outages and service status in Cardiff, Wales
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Cardiff, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 12, 11:58 AM GMT+1.
- Internet (56%)
- Total Blackout (15%)
- Wi-fi (12%)
- Phone (12%)
- TV (6%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF14 , CF11 and CF23 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent EE outage reports came from the following cities: Newport, Pontypridd, Cardiff, Hengoed, Pontyclun, Caerphilly, Weston-super-Mare, Barry, Tonypandy, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 10 hours ago |
|
Newport
|
Total Blackout | 1 day ago |
|
Pontypridd
|
Internet | 1 day ago |
|
Newport
|
Internet | 5 days ago |
|
Newport
|
Internet | 6 days ago |
|
Newport
|
Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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cheryl (@cherylockerby) reported from Barry, Wales@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
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Rob S Photography (@photographyrsp) reported from Porth, WalesAny update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Sore (@DasHarryWS) reported@EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad
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K8 (@k8_louth) reported@EE Ive just been on hold for 10 mins then call cut off. Please arrange to send back new equipment and cancel the order
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Clare (@csteventon61) reported@EE we've had no er coverage for 4 days, keep being told you're working on a problem but not much help when as a family you're still taking our money!!!
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Brian Slater (@BrianSlater1976) reported@EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .
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Simon Whale ™ (@Simon_Whale) reported@EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service
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REALLY2 (@JimNewcomb10) reported@EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮
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Julie F (@jvfisher59) reported@EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳
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Harry (@pompeyhammer) reported@EE That doesn’t help in the slightest with watching TNT
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David Robinson (@PonsAeliusKid) reported@EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.
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Peter Cross (@CronoYellow27) reported@owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.