EE Outage in Glasgow, Scotland

@EE received this today. Blocked & deleted as I'm not a customer

@EE your customer services are total 💩 they haven’t got a clue how to deal with people 👊🏻👊🏻

@liammcewen_dj @EE Mate I'm having major issues with them just now as well! Samsung s10+ 1mb download in Glasgow

@EE I’m not an EE customer any more but I recommend you put out a tweet telling people about a scam that’s going around A number (usually +44 7873 567131) will message with a link saying a purchase or bill didn’t go through. Hope no one falls for this one!

@EE I’m sick of this crap service, I’m just looking to get rid of EE now

@littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS

@EE Tried to Anytime Upgrade but order was cancelled as I was told I have to go on a higher price plan. I currently receive f&f discount which reduces the monthly cost, but the new plan would be higher than what I am paying with a discount. Help!

@EE my pal just got the iPhone 11 when he never even ordered it and I wanted it first now I’m raging. 🤬🤬🤬🤬

@EE can you help, I have only been getting 3G all day and I have been in numerous locations, it’s normally fine and nothing has changed

@EE Its samsung galaxy s8. Still not working today

@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.

@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!

@EE #eeworstcustomerexperience #eefaultyphone EE provided an iPhone which has developed a software fault. Apple can't fix it. EE are being paid monthly for the phone but will not replace it because of a scratch to the screen. EE manager tried to pressure us not to take our

Terrible experience with you 40 days later my son's phone still not working my first experience with you and my last @EE

@EE I've only been on EE for a week now & hate it already, crap data package, forgot my password to log in & by the time I got the email to reset the password link expired not a happy customer😠

@EE waiting for any resolution with this company is the worst experience ive ever had!

@EE Trying to get help from EE is horrendous switch contract from vodafone for my son 3 weeks later still not working! Paying for a phone he can't use disgusted my experience with them so far leaves a lot to be desired. I'l be dead by time i get a call back not good publicity !!!

@EE Hi I’ve a contract phone and I’ve never had it before.

@EE funny how I can tweet etc yet I can't even send a text message. Service ghastly as usual. Nonsense 😠😠😠😠😠

@_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE

@EE Everywhere I go, I’m worried in case it’s a problem with my phone

How do I cancel a contract that ends on 23rd July @EE

@EE phoned your customer helpline to fix problems with our broadband. Peter from Plymouth was very helpful and professional. Thanks to him for all his help.

Its annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!

@EE Is there problems with the network I can’t make phone calls

@EE would like to buy data for my dongle but your site appears to be "under maintenance" Another example of your customer care being "utter crap" but hey let's play can you help and see if you actually earn my custom

@EE No, never had any problems, I called your customer services team and they advised that you are having problems and it’s being looked into. Please can you take the time to advise your customers of this, and also when you expect a resolution.

@EE is the store down online

@ee internet problem ls at Hampden Park is it a surprise to you and please check back no scripted reply or I will embaress you Again

@pulse_breakfast @EE Indeed, @EE by far the worse to deal with unless you break through their standard script and move to someone with actual intelligence. Poor in extreme

@EE for some strange reason those “Add to Plan” items never actually work when I try to buy one. Which is a shame cause I’d like to - don’t fancy phoning up just to buy something

@EE Your customer service today via Sophie in your Durham office was nothing less than first class! Congratulations

@ee Network issues G51 2Xd again

@ImSamSquire @Gemma_Fox @TalkTalk @NOWTV @EE You never started 👀

@Gemma_Fox @ImSamSquire @TalkTalk @NOWTV @EE I have them too, mine has been fine so far. My parents had Talk talk and said it was awful and they don’t even have a clue about speeds etc

Guessing you lost your network again @EE just because there is a football match on. You really should invest in your network or pay me compensation for buying your inferior network it would be cheaper I imagine G51

@EE No errors just gives u the option to watch it on your phone. I have updated everything.

@kraljski @EE Ofcom might have something helpful. Or @MoneySavingExp Basically what they're selling you doesn't meet the minimum guaranteed speeds, so you should be able to have contract cancelled of they can't resolve issue.

@EE No, I’ve had zero updates. It’s already been months. The fact that there’s a been a known fault for months but the network checker says there’s no known faults is at best seriously misleading.

@EyebepD1979 @EE I’m having the same issue...

@EE Hi Rach, apologies I didn’t see that you had responded to this. Call Failed happening within the G1 1RX postcode area in Glasgow. A few of my colleagues on EE are experiencing the same issue. It happens more around midday.

@EE Hi Rach, apologies I didn’t see that you had responded to this. Call Failed happening within the G1 1RX postcode area in Glasgow. A few of my colleagues on EE are experiencing the same issue. It happens more around midday.

@EE It is always data throughput at busy times in busy locations. Coverage is fine, data just doesn't work. This is a frequent issue, others on EE reporting the same.

As business customers of @o2businessuk were experiencing some difficulties due to the network being out. Luckily we also have @EE sims as well for days like today. #ContingencyPlanning

@EE I had to call in was having issues I have someone from level two Tech calling later.

@EE go from the sublime to the ridiculous in the way they treat people. I really should be bright enough to tell them I’m going elsewhere and stick to it

If anyone has the BT Sport App with @EE and is thinking about Apple TV to cast it my advice would be don’t. It’s not compatible without them sending you off to Apple to fix the problem. They are basically selling you a non functioning system

@ben12_ @ThreeUK It’s been like that for years. They were supposed to be upgrading in the middle of November but it never happened. I moved to @EE because of it.

Well this is shit, tried to migrate to an @EE e-sim, didn’t work. Been disconnected. Tech support told me a store could sort it. Went to store, customer service girl literally threw another QR code at me. Didn’t work. Now in store 2 no joy.

@EE @ee managed to get it working by entering the details on my laptop, which didn’t have the multiple address fields issue - but would also error on topping up. Mobile web kept telling me I hadn’t entered an amount when I had. Mobile app finally let me top up. Test your websites.

@mototingle @EE @O2 *** orangeEE. about 15yrs back on 2g/3g plan i had unlimited everything.i applied for my PAC code after5 yrs with them, they then billed me the last month £150 for data, i refused.then i took them to court to fix it. no one showed up. but instead i got blacklisted for 8 yrs.*****

@ThreeUK it seems like you guys don’t care about the de service I’ve been receiving with my internet speeds. Even though @EE thieves when it comes to billing, I will be switching if my internet speeds are not back to normal as promise 4 months ago.

@LieFE_of_Riley @PippinDrill @EE Love the speed on virgin, can’t say I have had any issues with the customer service.

@PippinDrill @EE I found.. Speed - virgin Price - none Router - bt Service - sky U can't get it all, so it's what's important to u. I'm going back virgin I think.

@LieFE_of_Riley @EE As a company I find Virgin awful, they bombard you with junk, terrible customer service, price hikes... but their broadband speed was second to none. Now I am with EE because they are great for all the former stuff, but I swear their broadband is powered by a hamster wheel.

@beckylouisevans @EE It literally should just work! Rhys's did.. how shit. DM them as well

@EE you really need to sort out your website, been trying to pay my bill for nearly a week online and get the same problem everytime I login. Fed up with this, and you have the audacity to say my payment is late 🤬🤬🤬

Oh my GOD the @EE website and customer service is just SO shit.

@djsebadee @EE haha i was only messin n cudunt help meself 😂 i do know how important a phone network is to u tho because of what u do 🤜🏻🤛🏻

@EE is home broadband having issues as i cant seem to stay connected