EE Outage in Glasgow, Scotland

@EE can you help, I have only been getting 3G all day and I have been in numerous locations, it’s normally fine and nothing has changed

@EE Its samsung galaxy s8. Still not working today

@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.

@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!

@EE #eeworstcustomerexperience #eefaultyphone EE provided an iPhone which has developed a software fault. Apple can't fix it. EE are being paid monthly for the phone but will not replace it because of a scratch to the screen. EE manager tried to pressure us not to take our

Terrible experience with you 40 days later my son's phone still not working my first experience with you and my last @EE

@EE I've only been on EE for a week now & hate it already, crap data package, forgot my password to log in & by the time I got the email to reset the password link expired not a happy customer😠

@EE waiting for any resolution with this company is the worst experience ive ever had!

@EE Trying to get help from EE is horrendous switch contract from vodafone for my son 3 weeks later still not working! Paying for a phone he can't use disgusted my experience with them so far leaves a lot to be desired. I'l be dead by time i get a call back not good publicity !!!

@EE Hi I’ve a contract phone and I’ve never had it before.

@EE funny how I can tweet etc yet I can't even send a text message. Service ghastly as usual. Nonsense 😠😠😠😠😠

@_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE

@EE Everywhere I go, I’m worried in case it’s a problem with my phone

How do I cancel a contract that ends on 23rd July @EE

@EE phoned your customer helpline to fix problems with our broadband. Peter from Plymouth was very helpful and professional. Thanks to him for all his help.

Its annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!

@EE Is there problems with the network I can’t make phone calls

@EE would like to buy data for my dongle but your site appears to be "under maintenance" Another example of your customer care being "utter crap" but hey let's play can you help and see if you actually earn my custom

@EE No, never had any problems, I called your customer services team and they advised that you are having problems and it’s being looked into. Please can you take the time to advise your customers of this, and also when you expect a resolution.

@EE is the store down online

@ee internet problem ls at Hampden Park is it a surprise to you and please check back no scripted reply or I will embaress you Again

@pulse_breakfast @EE Indeed, @EE by far the worse to deal with unless you break through their standard script and move to someone with actual intelligence. Poor in extreme

@EE for some strange reason those “Add to Plan” items never actually work when I try to buy one. Which is a shame cause I’d like to - don’t fancy phoning up just to buy something

@EE Your customer service today via Sophie in your Durham office was nothing less than first class! Congratulations

@ee Network issues G51 2Xd again

@ImSamSquire @Gemma_Fox @TalkTalk @NOWTV @EE You never started 👀

@Gemma_Fox @ImSamSquire @TalkTalk @NOWTV @EE I have them too, mine has been fine so far. My parents had Talk talk and said it was awful and they don’t even have a clue about speeds etc

Guessing you lost your network again @EE just because there is a football match on. You really should invest in your network or pay me compensation for buying your inferior network it would be cheaper I imagine G51

@EE No errors just gives u the option to watch it on your phone. I have updated everything.

@kraljski @EE Ofcom might have something helpful. Or @MoneySavingExp Basically what they're selling you doesn't meet the minimum guaranteed speeds, so you should be able to have contract cancelled of they can't resolve issue.

@EE No, I’ve had zero updates. It’s already been months. The fact that there’s a been a known fault for months but the network checker says there’s no known faults is at best seriously misleading.

@EyebepD1979 @EE I’m having the same issue...

@EE Hi Rach, apologies I didn’t see that you had responded to this. Call Failed happening within the G1 1RX postcode area in Glasgow. A few of my colleagues on EE are experiencing the same issue. It happens more around midday.

@EE Hi Rach, apologies I didn’t see that you had responded to this. Call Failed happening within the G1 1RX postcode area in Glasgow. A few of my colleagues on EE are experiencing the same issue. It happens more around midday.

@EE It is always data throughput at busy times in busy locations. Coverage is fine, data just doesn't work. This is a frequent issue, others on EE reporting the same.

As business customers of @o2businessuk were experiencing some difficulties due to the network being out. Luckily we also have @EE sims as well for days like today. #ContingencyPlanning

@EE I had to call in was having issues I have someone from level two Tech calling later.

@EE go from the sublime to the ridiculous in the way they treat people. I really should be bright enough to tell them I’m going elsewhere and stick to it

If anyone has the BT Sport App with @EE and is thinking about Apple TV to cast it my advice would be don’t. It’s not compatible without them sending you off to Apple to fix the problem. They are basically selling you a non functioning system

@ben12_ @ThreeUK It’s been like that for years. They were supposed to be upgrading in the middle of November but it never happened. I moved to @EE because of it.

Well this is shit, tried to migrate to an @EE e-sim, didn’t work. Been disconnected. Tech support told me a store could sort it. Went to store, customer service girl literally threw another QR code at me. Didn’t work. Now in store 2 no joy.

@EE @ee managed to get it working by entering the details on my laptop, which didn’t have the multiple address fields issue - but would also error on topping up. Mobile web kept telling me I hadn’t entered an amount when I had. Mobile app finally let me top up. Test your websites.

@EE Which is absolutely zero help to me & should be specifically mentioned when handing in an unlocked phone as an early upgrade deal. I won’t be returning to EE with these nonsensical policies.

Completely thrown off paying my upgrade fee for the @oneplus 6t thanks to @EE over pricing the god damn phone 😴😴 can get double data for the same price elsewhere absolutely ridiculous man I hate contracts 😭😂

@jordand0uglas @EE @O2 @ThreeUK nah I'd just need to take it into the Apple store every month to get a genius to fix it

"We're @EE, the UK's biggest 4G network, yet we can't deliver the new Pixel 3 on time, despite our competitors @O2 and @ThreeUK getting the devices into their customers' hands on release day"

Great customer service on phone to @EE couldnt of been anymore helpful or empathetic to the situation

@EE are 100% the worst phone company going.

Hello @EE you might want to deal with this issue 😡😡 or lose two loyal customers and potentially many more due to ill treatment of NHS staff who are heroes of this country!!!

So my missus is an NHS Nurse and entitled to NHS Discount through @EE but she called them to add this and they said she can’t have it until her contract expires next Aug!! She’s been with them 4 years......customer service is a disgrace!! #NHS

@EE Already done a postcode check, no issues reported in my area. Also if you were astute you would have seen that it does not matter where I am - network has been cutting out for about a month regardless of location. Please just tell me why your network is suddenly total crap! #EE

@EE time to look at maybe unlimited data for customers Vodafone and three doing this I know you have the fastest 4g speeds of any network and invest in it more than others but also most expensive network for data please look at this

@EE why is topping up got to take so long to go through the options. I got to end the call and try again. Never want to hear your offers unless I get unlimited Internet for the same £15 I pay.

@milesbxf @suhailpatel @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff I used to have terrible problems with O2 around Victoria when I worked there - Victoria station was a dead spot - that's why I switched to EE. I'm switching back though so we'll see I guess!

@suhailpatel @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Just putting in a good word for O2 - rarely have problems with signal in London. I've not had to interact with support in 3 years so can't rate that, but guess that's a good thing in itself

@jamesdmcfadden @EE Hello mate I'm going through the same issue. Keep turning my phone on and off but nothing is working

@VOXI_UK hello, any chance of a special offer/promo code to make me jump ship from @EE where I currently get 16GB data, calls/texts for £10/month, but keep having signal problems due to bad coverage and faulty local EE mast (missed your £10 8GB deal recently)

@jpbart1980 @EE Mines not working at all.

@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff I have the same issue with Three losing connection around Finsbury Ave!

@SW_Help @King_of_SW @ThreeUKSupport @networkrail The @EE signal is strong but throughput is often either very slow or non-existent. It picks once you leave the station. I've raised it with EE in the past but its never improved. My guess would be that the mast can't handle the throughput and they don't really give a ****.