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EE outages and service status in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Glasgow, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 13, 4:44 PM GMT+1.
  • 47% Internet (47%)
  • 20% Wi-fi (20%)
  • 16% Phone (16%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 2% TV (2%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G5 , G72 , G12 , G15 , G1 , G13 and G51 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent EE outage reports came from the following cities: Glasgow, Johnstone, Airdrie, Paisley, Clydebank, Hamilton, and Bellshill.

CityProblem TypeReport Time
Glasgow Internet 17 hours ago
Johnstone Internet 2 days ago
Airdrie Internet 6 days ago
Glasgow Phone 7 days ago
Glasgow Total Blackout 7 days ago
Airdrie Total Blackout 7 days ago

Nearby cities with recent reports

Airdrie

2 recent signals

6 days ago
Johnstone

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • Andy_Esq
    Andrew Roberts (@Andy_Esq) reported from Glasgow, Scotland

    @EE I’m seeing that others are having similar issues to me but it also seems like you reckon that it’s not widely spread. I am unable to receive or make calls. This was fine an hour or so ago. I’m in Glasgow with absolutely fine signal and also wifi calling active.

  • stuartosborn
    Chop Stuey (@stuartosborn) reported from Kirkintilloch, Scotland

    @ee Hello, the UK’s most reliable network! I have no 4g/5g on my phone at all. No data. Which has made my phone absolutely useless when I need it most! Is there a plan to acknowledge or fix this problem?

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE any chance someone could call me regarding signal issues? Getting worse. Only been ongoing for 3 years and I keep getting fobbed off with excuses.

  • zippy30
    Kelly Cook 🌈❤🏃‍♀️🍺 (@zippy30) reported from Hamilton, Scotland

    @EE @EEHelpdesk Having issues logging into my app and not great when my data is running out because of my rubbish wifi with #talktalk

  • LadyVSmith30
    Victoria 🌈🦄🦋💞 (@LadyVSmith30) reported from Glasgow, Scotland

    @EE disgraceful service today, unable to access nhs discount code for upgrade & then cut off mid conversation! #disappointed

  • gordonb_1983
    Tom Waits for no man (@gordonb_1983) reported from Kirkintilloch, Scotland

    @EE Can you tell me how I would go about making a complaint please?

  • Ruthie_lizzie
    Ruth Lloyd (@Ruthie_lizzie) reported from Glasgow, Scotland

    @EE hi my router keeps switching itself off and comes back on again-does this regularly, get max of 20 mins internet. I contacted an advisor through text but didn’t get a call back, no issues with line

  • LadyVSmith30
    Victoria 🌈🦄🦋💞 (@LadyVSmith30) reported from Glasgow, Scotland

    @EE thanks to Peter W for all his help & support today via #twitter super efficient & resolved after a few dms. Much better service than via 50 min telephone call earlier today! New phone ordered 👏🏼

  • FionaJa75076181
    Fiona Jackson@fifi la belle 💕 (@FionaJa75076181) reported from Glasgow, Scotland

    @EE @lilyhlprestwood My broadband down since yesterday morng G314SG Area I'm housebound need to do my shop..please help.

  • PowerWench80
    Donna (@PowerWench80) reported from Glasgow, Scotland

    @EE Hi, my home move completed today but I have no broadband. I called your contact centre and got some vague "theres an exchange issue" but can't see any issues on BT website. What's really going on?

  • dmrobertson
    Daniel Robertson (@dmrobertson) reported from Glasgow, Scotland

    @EE no signal inside Buchanan Galleries. G1 2FF postcode. Always had a full 4G signal.

  • tonyparvia
    Tony Parvia (@tonyparvia) reported from Dennistoun, Scotland

    I've said it before, but insist I repeat myself. @EE 's app and website have to rank amongst the WORST their possibly is. It never bloody works, and you constantly have to reset passwords 😤

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE any chance of a callback to discuss this dreadful coverage almost everywhere I go? Awful.

  • pippa_wild
    Pippa jane wild (@pippa_wild) reported from Glasgow, Scotland

    @EE one of your advisors failed to do dpa with me, didn't ask for my name and then sat in silence for ages so I hung up. Usually good service as well so was a bit puzzled.

  • squarepush
    squarepush (@squarepush) reported from Glasgow, Scotland

    Hey @EE is your broadband down in Glasgow? Seems like mine stopped working a few minutes ago and I can't go on myee to check as neither the app nor the website seem to be working.

  • gibbsgirl21
    lorna gibbs (@gibbsgirl21) reported from Glasgow, Scotland

    @ladystardust31 It’s just awful. I have had some good experiences ( @EE who were lovely) and some bad including her Bank who told me it could take 8 weeks to stop sending unpleasant letters about her unpaid Visa bill despite having seen her death certificate twice.

  • GavinB77
    Gavin Byers (@GavinB77) reported from East Kilbride, Scotland

    @EE is there a problem with your site? I can’t get on to the ee page to check my order tracker. It won’t even load the page.

  • sarahwishart
    Dr. Wishart (@sarahwishart) reported from Glasgow, Scotland

    @EE I’ve been having trouble all evening in Glasgow - have you any updates?

  • Melvooxd
    Rachel (@Melvooxd) reported from Glasgow, Scotland

    @EE Its samsung galaxy s8. Still not working today

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE your service is truly appalling. Not got even enough signal currently to call you. Keep getting cut off. Any ideas????? Joke.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @JohnStokes0uk @EE A speed test doesn't show coverage quality. You can get good speeds in poor coverage just as easily as bad speeds in a good coverage (but congested) area

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

  • JohnHundeslit
    John Hundeslit (@JohnHundeslit) reported

    @EE Hello. I'm paying £10 a month extra for your WiFi extender but I've had nothing but trouble with it from the beginning. For the last few weeks, I've had to just turn it off. How do I get a refund and remove this from my plan?

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??

  • BenParker10
    Ben Parker (@BenParker10) reported

    @EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline

  • PaulMac9
    Paul McCaffrey (@PaulMac9) reported

    @EE What's the craic with your signal in Hexham tonight?

  • official_ajfox
    Aaron J Fox (@official_ajfox) reported

    @EE the phone network all mlnth has been bloody awful! Who do i speak to on phone as this a joke

  • timchap
    Tim Chapman 💙 (@timchap) reported

    @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!

  • banx82
    Allan (@banx82) reported

    @j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim