EE Outage in Glasgow, Scotland

@EE hi I’ve no 4G coverage in the G71 area of Glasgow is there a problem

@EE received this today. Blocked & deleted as I'm not a customer

@EE your customer services are total 💩 they haven’t got a clue how to deal with people 👊🏻👊🏻

@liammcewen_dj @EE Mate I'm having major issues with them just now as well! Samsung s10+ 1mb download in Glasgow

@EE I’m not an EE customer any more but I recommend you put out a tweet telling people about a scam that’s going around A number (usually +44 7873 567131) will message with a link saying a purchase or bill didn’t go through. Hope no one falls for this one!

@EE I’m sick of this crap service, I’m just looking to get rid of EE now

@littlenaughty38 @MarcAllera @EE He never answers customers #cantfaceFACTS

@EE Tried to Anytime Upgrade but order was cancelled as I was told I have to go on a higher price plan. I currently receive f&f discount which reduces the monthly cost, but the new plan would be higher than what I am paying with a discount. Help!

@EE my pal just got the iPhone 11 when he never even ordered it and I wanted it first now I’m raging. 🤬🤬🤬🤬

@EE can you help, I have only been getting 3G all day and I have been in numerous locations, it’s normally fine and nothing has changed

@EE Its samsung galaxy s8. Still not working today

@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.

@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!

@EE #eeworstcustomerexperience #eefaultyphone EE provided an iPhone which has developed a software fault. Apple can't fix it. EE are being paid monthly for the phone but will not replace it because of a scratch to the screen. EE manager tried to pressure us not to take our

Terrible experience with you 40 days later my son's phone still not working my first experience with you and my last @EE

@EE I've only been on EE for a week now & hate it already, crap data package, forgot my password to log in & by the time I got the email to reset the password link expired not a happy customer😠

@EE waiting for any resolution with this company is the worst experience ive ever had!

@EE Trying to get help from EE is horrendous switch contract from vodafone for my son 3 weeks later still not working! Paying for a phone he can't use disgusted my experience with them so far leaves a lot to be desired. I'l be dead by time i get a call back not good publicity !!!

@EE Hi I’ve a contract phone and I’ve never had it before.

@EE funny how I can tweet etc yet I can't even send a text message. Service ghastly as usual. Nonsense 😠😠😠😠😠

@_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE

@EE Everywhere I go, I’m worried in case it’s a problem with my phone

How do I cancel a contract that ends on 23rd July @EE

@EE phoned your customer helpline to fix problems with our broadband. Peter from Plymouth was very helpful and professional. Thanks to him for all his help.

Its annoying to think I'm paying over £60 a month for 2 years on @EE for a phone that would probably cost me about £5/600 in total now on. Plus I've not had a signal all day, trying to phone someone, check Facebook- no signal, I mean the phone is great but not worth it anymore!!

@EE Is there problems with the network I can’t make phone calls

@EE would like to buy data for my dongle but your site appears to be "under maintenance" Another example of your customer care being "utter crap" but hey let's play can you help and see if you actually earn my custom

@EE No, never had any problems, I called your customer services team and they advised that you are having problems and it’s being looked into. Please can you take the time to advise your customers of this, and also when you expect a resolution.

@EE is the store down online

@ee internet problem ls at Hampden Park is it a surprise to you and please check back no scripted reply or I will embaress you Again

@pulse_breakfast @EE Indeed, @EE by far the worse to deal with unless you break through their standard script and move to someone with actual intelligence. Poor in extreme

@EE for some strange reason those “Add to Plan” items never actually work when I try to buy one. Which is a shame cause I’d like to - don’t fancy phoning up just to buy something

@EE Your customer service today via Sophie in your Durham office was nothing less than first class! Congratulations

@ee Network issues G51 2Xd again

@ImSamSquire @Gemma_Fox @TalkTalk @NOWTV @EE You never started 👀

@Gemma_Fox @ImSamSquire @TalkTalk @NOWTV @EE I have them too, mine has been fine so far. My parents had Talk talk and said it was awful and they don’t even have a clue about speeds etc

Guessing you lost your network again @EE just because there is a football match on. You really should invest in your network or pay me compensation for buying your inferior network it would be cheaper I imagine G51

@EE No errors just gives u the option to watch it on your phone. I have updated everything.

@kraljski @EE Ofcom might have something helpful. Or @MoneySavingExp Basically what they're selling you doesn't meet the minimum guaranteed speeds, so you should be able to have contract cancelled of they can't resolve issue.

@EE No, I’ve had zero updates. It’s already been months. The fact that there’s a been a known fault for months but the network checker says there’s no known faults is at best seriously misleading.

@EyebepD1979 @EE I’m having the same issue...

@EE Hi Rach, apologies I didn’t see that you had responded to this. Call Failed happening within the G1 1RX postcode area in Glasgow. A few of my colleagues on EE are experiencing the same issue. It happens more around midday.

@EE Hi Rach, apologies I didn’t see that you had responded to this. Call Failed happening within the G1 1RX postcode area in Glasgow. A few of my colleagues on EE are experiencing the same issue. It happens more around midday.

@EE It is always data throughput at busy times in busy locations. Coverage is fine, data just doesn't work. This is a frequent issue, others on EE reporting the same.

As business customers of @o2businessuk were experiencing some difficulties due to the network being out. Luckily we also have @EE sims as well for days like today. #ContingencyPlanning

@EE I had to call in was having issues I have someone from level two Tech calling later.

@EE go from the sublime to the ridiculous in the way they treat people. I really should be bright enough to tell them I’m going elsewhere and stick to it

If anyone has the BT Sport App with @EE and is thinking about Apple TV to cast it my advice would be don’t. It’s not compatible without them sending you off to Apple to fix the problem. They are basically selling you a non functioning system

@ben12_ @ThreeUK It’s been like that for years. They were supposed to be upgrading in the middle of November but it never happened. I moved to @EE because of it.

Well this is shit, tried to migrate to an @EE e-sim, didn’t work. Been disconnected. Tech support told me a store could sort it. Went to store, customer service girl literally threw another QR code at me. Didn’t work. Now in store 2 no joy.

Listening to all the hassle about Huawei and 5g and can't help think it doesn't matter because, as a user of a 5g network, it's utter shite and massively unreliable. We were promised so much with 4g but tossers like @EE can't maintain a decent mobile signal let alone data.

@EE no signal for my mobile

@dearmummabea @EE @westfieldstrat @ageuklondon Oh Becca that’s awful. I hope they sort this.

@EE hi I have purchased a new contract via @AffordableMob but they have put my order on pause due because ee thinks I already have an account which I don’t , the rang me to say someone with a similar name had previous had an account which would be my sister. Please help

@ThreeUK your internet is ridiculous. You provide zero solutions and your 'expert' advice is to "restart my phone"... Loyal customer for over 6 years. I'm gone! Hello @EE

@EE I don’t know. What I do know is! I was with Orange then EE for years now. Got to the point that I will go elsewhere now. Your people promised to help last week. They never even phoned back.

Just phoned @EE retentions to cancel my broadband due to CPI price hike. Hope they honour the waiving of the early repayment penalty as I was told they would. The rep was super cheeky saying she couldn’t believe I was cancelling over 40p increase 😡@MartinSLewis @MoneySavingExp

@EE If you could. Because tomorrow I am going to visit O2 shop. Cannot continue with this ongoing problem

@EE Yes I did. And the person at the shop told me I can cancel within 14 days. My contract started on 18/01. and now, I have been told by phone that I cannot cancel the contract. This is outrageous. (Verbal contracts are also binding)

@EE Yes. I am now on sim only contract. Could that be the problem. I need reliable phone service. Unfortunately that is not happening