Is EE having an outage in Glasgow, Scotland?

@EE would like to buy data for my dongle but your site appears to be "under maintenance" Another example of your customer care being "utter crap" but hey let's play can you help and see if you actually earn my custom

@EE No, never had any problems, I called your customer services team and they advised that you are having problems and it’s being looked into. Please can you take the time to advise your customers of this, and also when you expect a resolution.

@EE is the store down online

@ee internet problem ls at Hampden Park is it a surprise to you and please check back no scripted reply or I will embaress you Again

@pulse_breakfast @EE Indeed, @EE by far the worse to deal with unless you break through their standard script and move to someone with actual intelligence. Poor in extreme

@EE for some strange reason those “Add to Plan” items never actually work when I try to buy one. Which is a shame cause I’d like to - don’t fancy phoning up just to buy something

@EE Your customer service today via Sophie in your Durham office was nothing less than first class! Congratulations

@ee Network issues G51 2Xd again

@ImSamSquire @Gemma_Fox @TalkTalk @NOWTV @EE You never started 👀

@Gemma_Fox @ImSamSquire @TalkTalk @NOWTV @EE I have them too, mine has been fine so far. My parents had Talk talk and said it was awful and they don’t even have a clue about speeds etc

Guessing you lost your network again @EE just because there is a football match on. You really should invest in your network or pay me compensation for buying your inferior network it would be cheaper I imagine G51

@EE No errors just gives u the option to watch it on your phone. I have updated everything.

@kraljski @EE Ofcom might have something helpful. Or @MoneySavingExp Basically what they're selling you doesn't meet the minimum guaranteed speeds, so you should be able to have contract cancelled of they can't resolve issue.

@EE No, I’ve had zero updates. It’s already been months. The fact that there’s a been a known fault for months but the network checker says there’s no known faults is at best seriously misleading.

@EyebepD1979 @EE I’m having the same issue...

@EE Hi Rach, apologies I didn’t see that you had responded to this. Call Failed happening within the G1 1RX postcode area in Glasgow. A few of my colleagues on EE are experiencing the same issue. It happens more around midday.

@EE Hi Rach, apologies I didn’t see that you had responded to this. Call Failed happening within the G1 1RX postcode area in Glasgow. A few of my colleagues on EE are experiencing the same issue. It happens more around midday.

@EE It is always data throughput at busy times in busy locations. Coverage is fine, data just doesn't work. This is a frequent issue, others on EE reporting the same.

As business customers of @o2businessuk were experiencing some difficulties due to the network being out. Luckily we also have @EE sims as well for days like today. #ContingencyPlanning

@EE I had to call in was having issues I have someone from level two Tech calling later.

@EE go from the sublime to the ridiculous in the way they treat people. I really should be bright enough to tell them I’m going elsewhere and stick to it

If anyone has the BT Sport App with @EE and is thinking about Apple TV to cast it my advice would be don’t. It’s not compatible without them sending you off to Apple to fix the problem. They are basically selling you a non functioning system

@ben12_ @ThreeUK It’s been like that for years. They were supposed to be upgrading in the middle of November but it never happened. I moved to @EE because of it.

Well this is shit, tried to migrate to an @EE e-sim, didn’t work. Been disconnected. Tech support told me a store could sort it. Went to store, customer service girl literally threw another QR code at me. Didn’t work. Now in store 2 no joy.

@EE @ee managed to get it working by entering the details on my laptop, which didn’t have the multiple address fields issue - but would also error on topping up. Mobile web kept telling me I hadn’t entered an amount when I had. Mobile app finally let me top up. Test your websites.

@EE Which is absolutely zero help to me & should be specifically mentioned when handing in an unlocked phone as an early upgrade deal. I won’t be returning to EE with these nonsensical policies.

Completely thrown off paying my upgrade fee for the @oneplus 6t thanks to @EE over pricing the god damn phone 😴😴 can get double data for the same price elsewhere absolutely ridiculous man I hate contracts 😭😂

@jordand0uglas @EE @O2 @ThreeUK nah I'd just need to take it into the Apple store every month to get a genius to fix it

"We're @EE, the UK's biggest 4G network, yet we can't deliver the new Pixel 3 on time, despite our competitors @O2 and @ThreeUK getting the devices into their customers' hands on release day"

Great customer service on phone to @EE couldnt of been anymore helpful or empathetic to the situation

@EE are 100% the worst phone company going.

Hello @EE you might want to deal with this issue 😡😡 or lose two loyal customers and potentially many more due to ill treatment of NHS staff who are heroes of this country!!!

So my missus is an NHS Nurse and entitled to NHS Discount through @EE but she called them to add this and they said she can’t have it until her contract expires next Aug!! She’s been with them 4 years......customer service is a disgrace!! #NHS

@23KGraves @EE I never thought of trying this, seeing as my order has yet to be dispatched or even given a tracking number, hopefully I should be able to cancel in-store

@EE I’ve only had he WiFi for a couple of weeks I had the same problem with talktalk so moved to bt and had no problem with them but swapped to EE as bt had put their price up.

@EE why is it that my broadband is crap a lot lately but my actual data works better, I get data for Wen I'm not home I shudnt have to use it to get online while i have broadband at home, it's starting to get really annoying.

@EE Internet has completely gone down now. Lights are flashing but staying the same colour. Have tried rebooting.

@EE why the connection is too poor today and the internet is bad as well ?

@JacksterD @EE @NetworkRailGLC @VodafoneUK That is never a good thing - surly they want customers. That is a strange business model to make you walk away.

.@EE when are you going to fix the throughput issues in Glasgow City Centre. Data is does not work even when full bars! Getting like what @vodafoneuk used to be like. How do I escalate this to a higher more senior level. Top money EE costs more but service poor.

@EE hey can I cancel my home broadband? The constant intermittent service is a disgrace. Sick of it.

@EE Attempted to switch my Watch plan from old Apple Watch to new Apple Watch, but system won’t allow me. Help please!

@EE HELP!!!

@EE Hi, my data hasn’t been working since yesterday yet it says I have 4G. Can you help please?

@KarenRichmond77 @EE I thought there was signal issues with Virgin in Scotland...?

@EE I can’t access my account on the website. Will it be down for longer??

@ianwilson19711 @EE Apparently “the biggest network”. Glasgow city centre is the same. Takes me back a few years @vodafone we’re like. @ee are defo NOT the best. Most expensive network no backbone.

@EE your website is a joke! Cant get into anything to see about an upgrade & your live chat doesnt work!!!

@EE Yeah, still doesn't explain why I use the same apps and spend the same time using them yet using 3 x more data than I did with 3 mobile. I'm not the only one who's noticed this. Forums are full of similar complaints. Might actually make a formal complaint to a regulator

@ee why no service in Erskine? I have turned phone on and off and still no service.

@EE Great. My phone log only goes back to the start of the month. I find it amazing that there is not an actual log of each call I make somewhere that I can view! This is a huge problem.

@EE If I haven’t got his feature. Is there a way that I can find the information I need or can someone at EE help. It’s quite important.

@CPWTweets ordered a new phone and the number for @EE is set up with another customer and have no details for me your customer service keep telling me to wait 24 hours which is unacceptable. Need sorting out before I return to @ThreeUK

@neelima_miah @sabikaayahxo @VodafoneUK EE are so much better @EE certified network 👏🏽

@EE ...as i send this my phone drops to 1 bar of signal. Was continuing to say i don't bank on the signal/speeds staying.

@EE That's all good but I do want android Q too. This is terrible what's happened.

@EE Hi is there an issue with the online store, having trouble with an order....tried several times from several devices.

@James_A_Day @oppo @EE They should all hang their heads in shame, as should u for promoting this health hazard

@Gummee48 @EE Exactly how can @ee sell contracts knowing there is issues

@Returnofthepac1 @EE Piss poor mate. I've had mine for ages but if you've only just got yours, they must've known.