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EE outages and service status in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 5 outage signals in the last 24 hours around Glasgow, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 18, 1:58 PM GMT+1.
  • 46% Internet (46%)
  • 19% Wi-fi (19%)
  • 17% Phone (17%)
  • 10% Total Blackout (10%)
  • 6% E-mail (6%)
  • 2% TV (2%)

The latest reports from users having issues in Glasgow come from postal codes G71 , G5 , G72 , G67 , G1 , G12 , G15 and G40 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent EE outage reports came from the following cities: Glasgow, Paisley, Motherwell, Johnstone, Airdrie, Clydebank, and Hamilton.

CityProblem TypeReport Time
Glasgow Phone 3 hours ago
Glasgow Internet 20 hours ago
Paisley Internet 21 hours ago
Glasgow E-mail 21 hours ago
Glasgow Phone 23 hours ago
Glasgow Phone 2 days ago

Nearby cities with recent reports

Paisley

1 recent signals

21 hours ago
Motherwell

1 recent signals

3 days ago
Johnstone

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • LorrHayn
    Corpyburd (@LorrHayn) reported from Glasgow, Scotland

    @EE But your network is down in Glasgow!

  • wee_kezza
    Kerry (@wee_kezza) reported from Glasgow, Scotland

    @EE is there a problem I can’t get any 4G at the moment can only get on via wifi

  • langoo
    Christopher Lang (@langoo) reported from Glasgow, Scotland

    @urbancyclist @EE Sounds like your not on unlimited or is it possible you've gone over a fair use policy limit or something. Maybe the system can't tell the difference and you get an automated message. Although when I was with another company they would just slow your connection down in that case.

  • jimbauld
    Jim Bauld (@jimbauld) reported from Glasgow, Scotland

    brilliant service there from @EE ...90 year old mum in law in hospital just now using her “emergency” PAYG phone to call folk..spent £60 on top-ups in three weeks..now swapped to a £7.50 a month deal with unlimited calls..Holly and Kate were absolute stars helping my wife !!

  • AgentZara
    c74NcK (@AgentZara) reported from Uddingston, Scotland

    @EE you're a complete joke! Apparently you can't post out to me a claim form for a stolen/missing tech order. You never heard of @RoyalMail ? I think they've been collecting and delivering letters for over 500 years! You're a complete joke of a company..

  • AuntieP1888
    Pauline Ross (@AuntieP1888) reported from Glasgow, Scotland

    @EE Any service problems in Glasgow G34? I’ve had no service all morning 🤔

  • ColinASales
    𝙲𝚘𝚕𝚒𝚗 𝚂𝚊𝚕𝚎𝚜 🏴󠁧󠁢󠁳󠁣󠁴󠁿☀️🚴🏽‍♂️🍩 (@ColinASales) reported from Paisley, Scotland

    @EE @MarcAllera @rootmetrics Agree with this. Whenever I get a dropped call it's never my signal - always someone on another network 🙂

  • TracyMillerTime
    Milldawg☀️ (@TracyMillerTime) reported from Linwood, Scotland

    @EE DESPERATELY needing help and been dealing with utter incompetence for 3 hours now!!! Internet not working & call handlers repeatedly letting me down! HELP!!

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE I'll be using my PAC code shortly and going somewhere that actually gives me a signal I can use. Dreadful of late. No help at all for loyal customers, price increases and that's it. Flaming got a nerve.

  • lynneb20
    Lynne@mfc (@lynneb20) reported from Hamilton, Scotland

    @EE received this today. Blocked & deleted as I'm not a customer

  • Sposcer
    🍒LJB🍒 (@Sposcer) reported from Renfrew, Scotland

    @EE Would help of you didn't take payments off people for services they never signed up for, like prime.

  • celtic196721
    Mark Bradley (@celtic196721) reported from Glasgow, Scotland

    @lickle_monster @EE Thought it was just myself - can’t even get 3G signal in the centre of Glasgow, having to resort to free wifi on public transport, remind me why exactly am i paying money to @EE for data again? 🙄

  • AgentZara
    c74NcK (@AgentZara) reported from Uddingston, Scotland

    Four times I've now spoken to you @EE this week about a lost or STOLEN tech order....I'm still in limbo. Pathetic this it really is. You'll be hearing from the police as I've reported this as theft. You've been absolutely no help thus far to me. Shambles outfit you are.

  • Ritchieknows
    Ritchie (@Ritchieknows) reported from Glasgow, Scotland

    @louisemaclean @euanrphoto @EE I thought EE was one of the best here? Was just thinking of switching to them as Three is garbage. 2nd thoughts now.

  • johnclarke1
    John Clarke (@johnclarke1) reported from Glasgow, Scotland

    Hey @EE, every time I try to upgrade my phone online the site crashes at the final payment stage. And your live online chat seems to be down.

  • Pijinnn_
    𝙿𝚒𝚓𝚒𝚗𝚗𝚗 (@Pijinnn_) reported from Glasgow, Scotland

    Hello @EE I appear to have had a massive signal strength drop to my 4G box. My postcode begins with G41 (Glasgow area) Ive trouble shooter the router and can see no fault with it.

  • Linda__xo
    Linda Hancy (@Linda__xo) reported from Paisley, Scotland

    Hey @EE I’m waiting on a refund for return of equipment you have received & keep getting cut off while on the phone. Can someone help me with this please??

  • c74nicky
    Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE any chance someone could call me regarding signal issues? Getting worse. Only been ongoing for 3 years and I keep getting fobbed off with excuses.

  • Sposcer
    🍒LJB🍒 (@Sposcer) reported from Renfrew, Scotland

    @EE Yet will need extra data for filming all their stupid dances

  • AgentZara
    c74NcK (@AgentZara) reported from Uddingston, Scotland

    @EE you're a complete joke! Apparently you can't post out to me a claim form for a stolen/missing tech order. You never heard of @RoyalMail ? I think they've been collecting and delivering letters for over 500 years! You're a complete joke of a company..

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • little_lisa85
    Lisa Lewendon (@little_lisa85) reported

    @EE Can you tell me if my WiFi is down in Lowestoft

  • dalli_72
    D E A N 🍁 (@dalli_72) reported

    @EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!

  • Milnero4
    Christopher Tracy (@Milnero4) reported

    @EE I have lodged a complaint, hopefully they will listen to the call with the salesman.

  • RealStAndrews_
    Real St Andrews (@RealStAndrews_) reported

    @EE I’m extremely frustrated and disappointed by the service my elderly mother has received. This situation is causing her considerable stress. Calling 150 and every other route we’ve tried just sends us round in circles, with seemingly no way to speak to a human being :(

  • dailythought99
    Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported

    @EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE So here we go again - having not tried my TNT sport package since last Wednesday I’ve come back to it today - and guess what - I still don’t have the full set of services I’m actually paying for and I still can’t receive it - this really is a pile of 💩 Well actually over 3 weeks now I’ve been let down after let down after let down - After being told don’t worry your TNT sports will be available to you after midnight on Thursday / Friday I feel lied to - Totally fobbed off - Total lies from totally incompetent people - I had a service when I was with BT - it worked - how simple could it be to move to EE - it shouldn’t be difficult- How wrong I was. incompetent, Liars and couldn’t give a 💩 that’s actually what you are - 25 times you claim to have been voted the best - Let’s see how you fair with the media once I take this to them - I’m sick and tired of the whole damn lot of you !! You couldn’t manage your way out of a wet paper bag !!!!

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @EE any chance someone could help me with the mobile app trying to put a new card details but it’s not showing up. I’m pay as you go and desperate to put on credit

  • rhiangibson_
    Rhian (@rhiangibson_) reported

    @EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…

  • G3mmak74
    Gemma (@G3mmak74) reported

    @EE where can I get support about an issue with my dads home landline/broadband that was installed yesterday? I’m shocked that an 82 year old appears to have been left without a working landline system 😤

  • Posi61
    Elena J (@Posi61) reported

    @EE It doesn’t! Why is it so difficult for me to speak to a human being? If I DM you my phone number, could somebody call me? If not, then I’ll just cancel. I’ve had enough if this is how you treat a customer of over 20 years then it’s not worth me staying with you.