EE Outage in Johnstone, Renfrewshire, Scotland

@EE hi my router keeps switching itself off and comes back on again-does this regularly, get max of 20 mins internet. I contacted an advisor through text but didn’t get a call back, no issues with line

@EE hi just upgraded my phone online to get the @bluelightcard discount, but I didn't get the option to put in the code.. please can you help

@EE any issue with signals in G81 area. No service showing?

@EE @EE travelling to Turkey be extremely careful as unfortunately the business tariffs are shockingly expensive. Customer service guys in Greenock excellent but unable to offer an economicly viable tarrif.

@EE I’ve been having trouble all evening in Glasgow - have you any updates?

@EE your service is truly appalling. Not got even enough signal currently to call you. Keep getting cut off. Any ideas????? Joke.

@EE DESPERATELY needing help and been dealing with utter incompetence for 3 hours now!!! Internet not working & call handlers repeatedly letting me down! HELP!!

@EE any chance someone could call me regarding signal issues? Getting worse. Only been ongoing for 3 years and I keep getting fobbed off with excuses.

@djw_365 @EE @bt_uk I have this same problem too atm and I have a JVC tv. First time this has happened as well and it’s not on my tv App Store

@EE I am now becoming discussed with the level of service I am getting regarding cueing my bills. I have not been able to access any of my bills since November neither online or on the app. When I call just get fobbed off with excuses. I want this to be fixed!

@EE hi guys, I’ve just received confirmation that DPD are going to be delivering my upgrade but my address is incomplete on the details, help! It doesn’t say the flat number (their ref Parcel No. 1550 0951 738 083 W)

@EE shocking customer assistance been trying all week to rectify a bill! 🙄

@EE any issues with app? Unable to log in

@EE Hi, my home move completed today but I have no broadband. I called your contact centre and got some vague "theres an exchange issue" but can't see any issues on BT website. What's really going on?

@dpd_support I was no 36 in a delivery queue but when the driver reached no 35 he seems to have got stuck. I was told he would be here in 30 minutes about 5 hours ago. 4 1/2 hrs late. Your live chat is terrible You’ll have to explain to @EE why they lost £1100 year contract

@EE Can you tell me how to cancel an order please? Can’t get through on phones and the website doesn’t show my order. I Phone 13 will be out before I get the 12

@Locky91955576 @Imaojord @EE Exactly, I have been an EE customer since they started out, I have 3 lines with them paying them £150 a month between them, not due an upgrade until March they wanted £300 early upgrade fee, one of my other lines Iv only have for 5 months (ee state has to be 6 months)

Hey @EE, what happens when EE TV ends in March - any alternative being offered? I’m not inclined to hang around very long waiting to find out, especially with Now TV dropping off imminently.

@EE Hi , I’ve just taken over a shop , I get a signal at the front of the shop but when I walk to the back I have no signal , it’s not a big shop ...any ideas please ? I’m with EE

@EE any idea why I can't access practically anything today? Missed calls, important texts etc. Signal showing virtually nothing. Sent you the same message 24 hours ago and nothing back. Fed up with this now.

@EE been trying for days but on hold an hour plus. 4g down, could you contact to resolve. Thanks

Your phone upgrade prices are stupid. It’s a ******* phone. £71 a month for a ******* mini. Leg it @EE

@EE absolutely disgusted with the service I’ve received from you. Completed a 2 year contract in November and called to cancel my co tract, stating that I didn’t want to carry my number to another network. Shocked to find that you have charged me over £70 for Dec and Jan.

@JosephGreentree @sonyxperia @EE You can backup your phone still by pulling the menu down from the top of your screen and select the settings cog

@JosephGreentree @sonyxperia @EE Will that fix it?

@TrickyTreesDave @sonyxperia @EE Absolutely bloody ridiculous, from both of these companies. Why wasn't this properly tested before pushing out. Now ive got to factory reset - to fix their piss poor judgement.

@EE We had issues with this prior a couple of years ago and they could find no fault the three times they came out and then the fourth time the guy figured out the problem. I’ll see how it goes tomorrow. I just don’t want to have no internet

@Funkablu @EE EE has better network connection tho, is the tesco one a 3 year contract too

@EE online upgrade, before confirmation says 24hrs delivery, once paid I receive an email saying we will try to deliver within 14 work days, then get a text saying insurance on current handset is cancelled so no cover for potentially 2 weeks very poor currently looking elsewhere

@EE do you want a customer from @O2 I’m may be tempted to switch