EE Outage Report in Truro, Cornwall, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Truro, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Truro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Truro, Cornwall, England
The most recent EE outage reports came from the following cities: Camborne, Falmouth, Truro and Newquay.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Phone | |
| Camborne |
Phone | |
| Falmouth |
Wi-fi | |
| Truro |
Internet | |
| Camborne |
Internet | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Truro, England
Latest outage, problems and issue reports in Truro and nearby locations:
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Sally Bourton
(@SalBourton) reported
from
St. Mewan, England
@EE problems in PL25 5SL area today?
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Chill33
(@CarolAnnHill33) reported
from
Carharrack, England
@EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@EE Hi me again. We requested a PUK code on the 10 th of March and was told it would take 10 days. It's to put an O2 SIM into my old EE Samsung J3. I used to have an account with you and the handset must be locked to EE. Can you help?
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@EE Yes I think so, well we spoke on the phone to someone at EE. It's just that I had a notion that the unlocking number I had a few months ago might be valid although now I u/s it's not. Thank you for your help. If we don't hear anything soon I'll DM you. Have a great weekend.
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE do you know of any signal problems in the TR13 area as I’ve had no signal all day?
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Rhys Bull
(@RhysBull2) reported
from
Saint Stephen, England
@EE is your service down in Cornwall ?
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Dave Byford
(@davebyford08) reported
from
Saint Stephen, England
@EE Is there problems with your app and website, Haven't been able to login all morning?
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE yet again no service! This is ridiculous! TR13 8HQ before you ask for it again! Shall I cancel my D/D? Why pay for something I don’t have?
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David Kemp
(@DavidKe45613452) reported
from
Camborne, England
@EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.
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Dermot O Callaghan
(@Omodon) reported
from
Quintrell Downs, England
@Linseyhart10 @EE Absolutely rubbish signal for a while in Newquay, contract is up soon so I’ll be changing my provider, internet as well...
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff
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Matt Palmer
(@mcpalms) reported
from
Truro, England
@AbbieEaton44 @EE @VodafoneUK I’ve been with Vodafone for over 5 years and not had a problem, and I’d say that while I’ve been living in the South West I’ve had better coverage than others. It’s hard to get my monthly costs down but worth the money in my opinion
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Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.
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Sally Bourton BEM
(@SalBourton) reported
from
St. Mewan, England
What is going on in PL25 area @EE? It's been months now with no or very little signal - our village fb group is going nuts, lots of different answers as to why from yourselves apparently - what's the truth? And when we will get the service we pay for?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Mahon
(@JoeBMahon) reported
@EE and I spent a delightful hour on the phone tonight and feeling like I'm being a bit fobbed off. EE, you are now on notice. 48 hours. Weds at 1800. If ghe problem is not fixed, I'm leaving
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cybermazz
(@cybermazz) reported
@EE @EE did that, using a mobile device - same outcome - the calling number is not covered by my roaming plan and the PAYG SIM is not reading - is there an online help or chat option?
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🐕📚
(@jaye_lass) reported
@EE your customer service is appalling.
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NeilM
(@NM_Rdg) reported
@EE Do you actually provide a mobile signal? Or do you just expect everyone to use WiFi-Calling? 3 multi-day outages in as many months.
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JOE🦁
(@JOE_avfc92) reported
Be careful when visiting @EE store, I asked for a new SIM & number as old contract expired in August. I got everything I wanted apart from the store extending the contract of my old number for two years 🤨🧐 complaint raised new years eve to see how they deal with this now
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LEBK
(@LDNLFC_est95) reported
@EE my phones not working abroad can you help
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Luis
(@lungisa17) reported
@EE I want to make a complaint. I have never had such an unprofessional experience in all my life. I had to cancel my Pay Monthly for the new IPhone and now I loose my payg credit until they move me back to payg. EE is a shamble. Been on the phone for an hour and I’m going to O2 now
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Ryu9009
(@Ryu90090) reported
@Gonejango87 @EE We had no internet for 8 days. EE are truly awful. Had to threaten them with ofcom to get any compensation, it even states no internet after 48hrs on their T&Cs u get compensation for each day. Still didn't get the full amount. Contract up in April then going elseware.
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Steve Lansdowne
(@mumbledore619) reported
@EE class “there’s a problem outside your house we estimate to fix it by the 8th” hmm no sweat I’ll use the 4g hub in the mean time…. Oooh wait that won’t bloody connect either. Also why do I have to phone someone is online chat not a thing anymore?
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Adam Brown
(@AdamBro39945799) reported
@actuallymrsrees @EE I've always found their customer service good. They don't seem to care anymore about long term customers or offering good deals, Sim card prices also seem to change depending what model phone you have... rip off imo