EE

EE Outage Report in Helston, Cornwall, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Helston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Helston, Cornwall, England 11/04/2025 08:25

November 04: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Helston, Cornwall, England

The most recent EE outage reports came from the following cities: Penzance.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenzance Internet
United KingdomTruro Phone
United KingdomCamborne Phone
United KingdomRedruth Phone
United KingdomRedruth Phone
United KingdomTruro Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

  • CarolAnnHill33 Chill33 (@CarolAnnHill33) reported from Carharrack, England

    @EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!

  • DavidKe45613452 David Kemp (@DavidKe45613452) reported from Camborne, England

    @EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal

  • GuidedogJackie Retired Guidedog Jackie (@GuidedogJackie) reported from Falmouth, England

    @EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.

  • GuidedogJackie Retired Guidedog Jackie (@GuidedogJackie) reported from Falmouth, England

    @EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.

  • DarrenParish Darren Parish (@DarrenParish) reported from Helston, England

    @EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff

  • Kallie_86 Kallie Johnson (@Kallie_86) reported from Mullion, England

    @EE I got my phone 30 November which was a week late !!!! Was promised the switch a week later. I think EE should make this right beens that it was you wjy the phone was late and causing the problem of the switch not arriving in time! And it also states 14 days not 18 on your Advert!

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • DarrenParish Darren Parish (@DarrenParish) reported from Helston, England

    @EE do you know of any signal problems in the TR13 area as I’ve had no signal all day?

  • DarrenParish Darren Parish (@DarrenParish) reported from Helston, England

    @EE yet again no service! This is ridiculous! TR13 8HQ before you ask for it again! Shall I cancel my D/D? Why pay for something I don’t have?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tanith76 Tanith Din (@tanith76) reported

    @EE I’m on holiday in the Netherlands and my package has not renewed. I have enough money in my account and even topped up again to see if it would help. Help please…

  • stevie2612 stevie (@stevie2612) reported

    @EE why has my wife lost all her allowances on her payg account? Plenty of credit to cover renewal, but account is saying she's used all her mins, txts and data, which is garbage. An explanation and getting the issue resolved would be nice.

  • Nickpurn300 Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported

    @EE HI EE. WOULD IT BE CLASSED AS GOOD CUSTOMER SERVICE TO IGNORE A QUESTION FROM A PAYING CUSTOMER, OR IS IT A CASE OF IGNORE AND HOPE THEY'LL GO AWAY.

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @AshScrivens @EE @O2 No go read trust pilot reviews! Neteigk is bad, customer service is horrendous

  • secure87 shaun (@secure87) reported

    @EE as a long term customer I am left frustrated to know you guys can sit in your office and make a sumptions which cause more distress. A victim of a crime where the @metpoliceuk is involved yet @EE you have place me in debt base on a LIE telling me ITS MY SIGNATURE!

  • sehsmiffy sarah smith (@sehsmiffy) reported

    What is going on with ee ?! Pay monthly sim only - data not working ?! @EE ?!

  • sarloe1306 it's my name not yours (@sarloe1306) reported

    @EE are you joining other ISP next week on offering lower tariffs for customers on benefits and low incomes? Dwp are involved in this nationwide support is EE???

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported

    @EE Your new iPhone app doesn't remember the selected product/account. My account has both my wife and I as "products" but keeps reverting to her details on reopen despite selecting myself previously. Can you fix please – it should remember the previously selected product.

  • webbybloke Neil Webb (@webbybloke) reported

    @EE Hello Sarah. My comment was based on being a customer of Plusnet, who use your network. I spent years on and off telling EE the signal in Hoylake is unusable, but told system tells you all is OK. Just need someone to go to Hoylake and drive down north parade. No signal.

  • wrexhamexile71 James Warburton (@wrexhamexile71) reported

    @EE please can you tell me why I have little to no signal in LS23 postcode. Sent from on top of a set of ladders..