EE Outage Report in Helston, Cornwall, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Helston, Cornwall, England
The most recent EE outage reports came from the following cities: Truro, Truro and Camborne.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Internet | |
| Truro |
Wi-fi | |
| Camborne |
Phone | |
| Camborne |
Phone | |
| Penzance |
Phone | |
| Falmouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE do you know of any signal problems in the TR13 area as I’ve had no signal all day?
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Kallie Johnson
(@Kallie_86) reported
from
Mullion, England
@EE I got my phone 30 November which was a week late !!!! Was promised the switch a week later. I think EE should make this right beens that it was you wjy the phone was late and causing the problem of the switch not arriving in time! And it also states 14 days not 18 on your Advert!
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David Kemp
(@DavidKe45613452) reported
from
Camborne, England
@EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal
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Chill33
(@CarolAnnHill33) reported
from
Carharrack, England
@EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.
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Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ZX Geoff Owen
(@NCC_17fOrmula1) reported
@woodmally1979 @geogramblings @EE Not making excuses for them but I used to work for them. That looks like a standard boiler-plate letter that would be sent out to anyone, otherwise you'd have been address Dear (name). I agree though that 'Dear Customer' would be better now.
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Greenie 💙🇺🇦
(@greeneyedkink) reported
@EE has your network gone down this morning. The app won't load and the WiFi says there's a signal but nothing loads?
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@shophelp
(@nopelols) reported
@EE SO disappointed that I paid for a sim only deal yesterday and now you’re saying that you can’t honour it. I ALREADY paid for it. So so upset with your service
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Lee
(@Hotwheels_1978) reported
@ee hi are your websites down? Trying to top up an elderly relatives phone remotely and the page won’t load? Tried my friendly ee shop, nah we can’t help, not particularly helpful..
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Nansi George
(@NansiG2) reported
@EE Thanks however the link is of no use. Says there is no problem when there clearly is. Options only 2 if 3 (texts, calls, Internet) but no option for 'all'. Local Facebook has locals saying the same thing. No EE since Thursday night. I simply want an idea of when it'll be fixed!?
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Natalia Chapman
(@NataliaJade__) reported
@EE Sorry didn't reply, yes sorted it was an issue my end after someone took money from my account so at the time was just wondering if could have still paid via bank giro at the back of bill. But thank you!
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John
(@GrumpyPandaF1) reported
@EE Can you tell me how I am meant to retrieve a Picture/Video Text Message when the Password you sent me doesn't work? I've entered my Phone Number including 447 & without & the Password numerous times & it doesn't work! Been waiting over 24 Hours now Customer service appalling
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Polythene Pam
(@betaniabar) reported
@EE Hi Debbie, thank you writing. My problem is now solved but I was told I would get a call back within 5 mins from EE regarding a tech issue but didn’t get one. I called back hours later and there was a 30 min wait. Never used to be like this :(
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Sam Howson
(@samhowson) reported
Atrocious customer service from @bt_uk - not had internet for a *month*! The provided @EE 4G box has now decided to no longer work either. @openreachhelp still nowhere to be seen...
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Gillian Nimmo 🏉🏴❤️🐻
(@Gillian_Nimmo) reported
from
Inveresk, Scotland
@EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!