EE Outage Report in Helston, Cornwall, England
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The latest reports from users having issues in Helston come from postal codes TR13.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Helston, Cornwall, England
The most recent EE outage reports came from the following cities: Penzance, Truro, Helston, Camborne, Redruth and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Penzance |
Total Blackout | |
| Penzance |
Internet | |
| Truro |
Wi-fi | |
| Truro |
Phone | |
| Helston |
Phone | |
| Helston |
Phone |
Community Discussion
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EE Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Chill33
(@CarolAnnHill33) reported
from
Carharrack, England
@EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.
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Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Iddon
(@henryiddon) reported
Hello @EE - is your service down in the Blackpool area ?
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JakeStokeyy
(@JakeStokeyy) reported
I was a loyal customer to @EE for 5 years then covid hits ***** my work up making me jobless fell behind on bills paid them all off and got up to date upgrade date due not allowed to upgrade then told to fully pay off my phone and tablet it’s £90 then to be told today it’s £249
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Lee Hammond
(@StopItRawr) reported
@EE Understood! Sorry for random questions I was of course planning to do this all in store but that's not an option alas! Be sad to see my OP7PRO 5G go but looking forward to the new S21 series whichever one I end up clicking on! Thanks for the help, good luck for the launch!
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George Gildert 🇬🇧
(@GeoG009) reported
@EE I've just tried to upgrade early to the s21 ultra but the app crashed and told me the store isn't available after submitting payment details. I've had no confirmation email but the money is has left in my account. Can't seem to get through on the phones either. Can you help?
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Bronagh Scullion
(@broscul) reported
@EE I have had no signal all day can you please advise on what the problem is? Phone says no service
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Jake
(@JakeLCartwright) reported
@EE Could I please have some help with Apple Charge to Bill? I have a few subscriptions, and it would be nice to consolidate them into my EE Bill. However they all renew on different dates. Eg: 20th & 13th. My allowances reset on 2nd. Would these all just be included on one bill?
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ben byford
(@benbyford91) reported
@EE why is your online chat not working
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thisismylutterworth
(@mylutterworth) reported
@EE I’ve already called and they just apologise. At this rate I’ll be on your new RPI pricing before I get the kit. I assume I can cancel the order. Would I still be held to a notice period?
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Leanne Smart
(@ma91c_mum1) reported
@bt_uk @EE Our broadband is awful. At least 4 nights a week it drops, and today it’s dropped already 4 times. Not great when kids need it for home learning.
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Kathryn Bridle
(@kathrynbridle) reported
@EE my phone hasn't recognised my SIM card for the last two days. I've tried all the advice online but nothing has worked. Am I able to go to a store for help?