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EE Outage Report in Helston, Cornwall, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Helston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Helston, Cornwall, England 07/06/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Helston, Cornwall, England

The most recent EE outage reports came from the following cities: Redruth, Truro and Helston.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedruth Phone
United KingdomRedruth Phone
United KingdomTruro Phone
United KingdomTruro Phone
United KingdomHelston Total Blackout
United KingdomPenzance Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

  • mcpalms Matt Palmer (@mcpalms) reported from Truro, England

    @AbbieEaton44 @EE @VodafoneUK I’ve been with Vodafone for over 5 years and not had a problem, and I’d say that while I’ve been living in the South West I’ve had better coverage than others. It’s hard to get my monthly costs down but worth the money in my opinion

  • 1982_cc Cat/C 💙🇬🇧 〓〓 🇮🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@1982_cc) reported from Uny Lelant, England

    @EE Hey, please can you sort out the signal in St Ives Cornwall as for 8hrs a day whilst at work I can't use my phone at all!?

  • DarrenParish Darren Parish (@DarrenParish) reported from Helston, England

    @EE yet again no service! This is ridiculous! TR13 8HQ before you ask for it again! Shall I cancel my D/D? Why pay for something I don’t have?

  • DarrenParish Darren Parish (@DarrenParish) reported from Helston, England

    @EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff

  • DarrenParish Darren Parish (@DarrenParish) reported from Helston, England

    @EE do you know of any signal problems in the TR13 area as I’ve had no signal all day?

  • Kallie_86 Kallie Johnson (@Kallie_86) reported from Mullion, England

    @EE I got my phone 30 November which was a week late !!!! Was promised the switch a week later. I think EE should make this right beens that it was you wjy the phone was late and causing the problem of the switch not arriving in time! And it also states 14 days not 18 on your Advert!

  • DavidKe45613452 David Kemp (@DavidKe45613452) reported from Camborne, England

    @EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • CarolAnnHill33 Chill33 (@CarolAnnHill33) reported from Carharrack, England

    @EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!

  • GuidedogJackie Retired Guidedog Jackie (@GuidedogJackie) reported from Falmouth, England

    @EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.

  • GuidedogJackie Retired Guidedog Jackie (@GuidedogJackie) reported from Falmouth, England

    @EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ianevans306 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ianevans306) reported

    @MAstronomers Amazing can get pictures like this from 100 odd million miles away but I can never get @EE phone signal in Carmarthen

  • DextersDesciple Dexter Morgan VI (@DextersDesciple) reported

    @EE I ordered something off your site 5 weeks ago and it still hasn’t been shipped. But it won’t allow me to cancel it online either.

  • greer_wilson Greer Wilson (@greer_wilson) reported

    @EE Just thought your top brass should know that I was in your store today at Bloomfields Shopping Centre in Bangor, County Down. I was served by a young woman called Jess. No older than early 20s. Exceptional customer service, patience and knowledge. A really good experience. 👍

  • Tedtalks13 Teds (@Tedtalks13) reported

    @BarclaysUK @EE Hi barclays Hi ee what document IP plan were you working off thats got a dispute issue on his method of trying to make something while having brown bagged closer to home on "perks" and dr sharmawasnt him in the courts they didnt ******* check ID to his surgery

  • liamgriffiths85 Liam_Bones (@liamgriffiths85) reported

    @Carl_M79 @bt_uk @EE BT are slowly moving to EE anyway so maybe they’ll take the decent customer service over with them?

  • SeanLXIV Seán Seosamh 🇪🇺 (@SeanLXIV) reported

    Back in the @EE store today. Still trying to get a phone returned and contract cancelled. Absolutely appalling customer service. Nobody seems to have any authority to do anything, just shrug their shoulders.

  • Simmolcfc77 Simmo Robert Eaton (@Simmolcfc77) reported

    Thank you @EE just rang your “helpline” it said to speak to Someone press 1, i pressed 1 and it said we’ve sent you a text and then hung up on me. You should rename it no help whatsoever useless line.

  • dawniedavidson Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported

    I am going to have much deserved rant @EE and @BT @BTCare. Also if I try and message all I get is your infuriating BOT!! Having recently switched from BT to EE broadband went down 3pm yesterday. Mobile phone signals suck where I am so trying to call and speak to a human was a

  • h2_hannah Hannah (@h2_hannah) reported

    @EE hello, I have received an email I would like to discuss with the complaints team. I made a complaint some time ago and thought it was resolved. I no longer have an EE account. I do not wish to call; I want to email. I have PTSD from calling so much in March I cannot any more.

  • leanne_bcfc XXLEANNE🔴⚪️XX (@leanne_bcfc) reported

    @EE Yes there is a issue with the dunball mast and apparently there is nothing you can do about it someone else from my town has also complained signal has been shocking for months tho here