EE Outage Report in Helston, Cornwall, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Helston, Cornwall, England
The most recent EE outage reports came from the following cities: Camborne, Penzance, Falmouth, Truro and Redruth.
| City | Problem Type | Report Time |
|---|---|---|
 Camborne |
Phone | |
| Camborne |
Phone | |
| Penzance |
Phone | |
| Falmouth |
Wi-fi | |
| Truro |
Internet | |
| Camborne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Chill33
(@CarolAnnHill33) reported
from
Carharrack, England
@EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff
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Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.
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David Kemp
(@DavidKe45613452) reported
from
Camborne, England
@EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE do you know of any signal problems in the TR13 area as I’ve had no signal all day?
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.
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Kallie Johnson
(@Kallie_86) reported
from
Mullion, England
@EE I got my phone 30 November which was a week late !!!! Was promised the switch a week later. I think EE should make this right beens that it was you wjy the phone was late and causing the problem of the switch not arriving in time! And it also states 14 days not 18 on your Advert!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Grant
(@sophiegrant1980) reported
@EE so the broadband engineer just left after changing cable on router and tech settings also says that what I have caused more trouble than its worth so I'm seriously thinking of downgrading I am not going to pay for all the trouble
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Paul Smith
(@Journo_Paul) reported
@EE Morning! I am unable to make/receive calls and have no signal in the FK3 area.
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samuel
(@SamuelDaleT) reported
@EE I wouldn’t worry about it, i’ve already moved on. Just thought I should suggest that you should put some rewards or better service in place for loyal customers rather than treating them like nobody’s. If i’m a nobody, you’re a nobody.
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cat elston
(@wiccacat1) reported
@EE can someone explain why since asking for my pac code (which I’ve not used) I’ve had no phone service???
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Matty 🌈
(@Matthew88461305) reported
@EE this is just getting RIDICULOUS!!!!! I’ve been chatting to you via DM, you say you’ll help me and all that, I passed my details over so you can enter my account. The person “helping” hasn’t come back to me for over an hour after accessing my account
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Joanna Quade
(@jejquade) reported
@EE I need to sort something on my account urgently but I cannot call because I am quite poorly with Covid and online chat wouldn't let me get through to anyone. Please help!
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Katpinto
(@Katlpinto) reported
@EE Internet has been down for an hour. Router flashing Aqua. Tried shutting off and on again...nothing! Are you able to help??
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Alistair MacLeòid
(@Al_Mc72) reported
So nearly a week of having the new phone after an emergency upgrade, due to tech issues with the old one. I have to say that Andrea at the Southend High Street @EE store was brilliant, no trying to over-sell, and great customer service. #EE
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Scott
(@linux_bb) reported
@EE Wow, never seen delays this long from ee customer service, why so slow / busy ?
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flyingfresian
(@flyingfresian) reported
@EE I have a message on my EE app and the website saying i can upgrade early for free, but when I click through the link is broken. Really disappointing.