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EE outages and service status in Helston, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Helston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 3, 11:25 AM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Helston, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Helston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Helston, England

The most recent EE outage reports came from the following cities: Redruth, Camborne, Truro, and Truro.

CityProblem TypeReport Time
Redruth Internet 1 day ago
Camborne Phone 1 day ago
Truro Wi-fi 23 days ago
Truro Wi-fi 1 month ago
Truro Internet 1 month ago

Nearby cities with recent reports

Redruth

1 recent signals

1 day ago
Camborne

1 recent signals

1 day ago

Community Discussion

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EE Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • DarrenParish
    Darren Parish (@DarrenParish) reported from Helston, England

    @EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff

  • DarrenParish
    Darren Parish (@DarrenParish) reported from Helston, England

    @EE yet again no service! This is ridiculous! TR13 8HQ before you ask for it again! Shall I cancel my D/D? Why pay for something I don’t have?

  • mcpalms
    Matt Palmer (@mcpalms) reported from Truro, England

    @AbbieEaton44 @EE @VodafoneUK I’ve been with Vodafone for over 5 years and not had a problem, and I’d say that while I’ve been living in the South West I’ve had better coverage than others. It’s hard to get my monthly costs down but worth the money in my opinion

  • DarrenParish
    Darren Parish (@DarrenParish) reported from Helston, England

    @EE do you know of any signal problems in the TR13 area as I’ve had no signal all day?

  • GuidedogJackie
    Retired Guidedog Jackie (@GuidedogJackie) reported from Falmouth, England

    @EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.

  • GuidedogJackie
    Retired Guidedog Jackie (@GuidedogJackie) reported from Falmouth, England

    @EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.

  • 1982_cc
    Cat/C 💙🇬🇧 〓〓 🇮🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@1982_cc) reported from Uny Lelant, England

    @EE Hey, please can you sort out the signal in St Ives Cornwall as for 8hrs a day whilst at work I can't use my phone at all!?

  • DavidKe45613452
    David Kemp (@DavidKe45613452) reported from Camborne, England

    @EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal

  • Kallie_86
    Kallie Johnson (@Kallie_86) reported from Mullion, England

    @EE I got my phone 30 November which was a week late !!!! Was promised the switch a week later. I think EE should make this right beens that it was you wjy the phone was late and causing the problem of the switch not arriving in time! And it also states 14 days not 18 on your Advert!

  • StAustellAdam
    Kuan Yin meets Marici (@StAustellAdam) reported from Truro, England

    Hey @EE Right now, 21:35 on a Friday evening, in the centre of Truro, this is the appalling state of my 4G connection. This is a regular occurrence, any time of day, but again I find myself so frustrated that I'm calling you out on Twitter. Many millions of users pay you huge amounts of money ... you really need to up your game for your customers. @Starlink is breathing down your neck now, and price comparison means many of us could very well switch providers if service doesn't improve.

  • CarolAnnHill33
    Chill33 (@CarolAnnHill33) reported from Carharrack, England

    @EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • voidmode
    André (@voidmode) reported

    @EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...

  • Nicklo2k
    Handsome Nick (@Nicklo2k) reported

    @EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.

  • TiernanRichmon1
    🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported

    @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

  • marcd5123
    Marc Davis (@marcd5123) reported

    @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

  • bryanp247
    Bryan Pinto (@bryanp247) reported

    @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

  • TrEvvaaaaaa
    Up2Terv (@TrEvvaaaaaa) reported

    @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported

    @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

  • MarlovianPablo
    Pablo Camilleri (@MarlovianPablo) reported

    @EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!

  • ms_samldn
    samldn (@ms_samldn) reported

    @EE So not is your website advertising false information, you can’t even block bots from harassing your customers? @theashrb I might need your help on this one

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing