EE Outage Report in Helston, Cornwall, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Helston come from postal codes TR13.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Helston, Cornwall, England
The most recent EE outage reports came from the following cities: Truro and Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Phone | |
| Truro |
Phone | |
| Helston |
Total Blackout | |
| Penzance |
Internet | |
| Helston |
Internet | |
| Hayle |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Matt Palmer
(@mcpalms) reported
from
Truro, England
@AbbieEaton44 @EE @VodafoneUK I’ve been with Vodafone for over 5 years and not had a problem, and I’d say that while I’ve been living in the South West I’ve had better coverage than others. It’s hard to get my monthly costs down but worth the money in my opinion
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Cat/C 💙🇬🇧 〓〓 🇮🇪 🏴 🏴
(@1982_cc) reported
from
Uny Lelant, England
@EE Hey, please can you sort out the signal in St Ives Cornwall as for 8hrs a day whilst at work I can't use my phone at all!?
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE yet again no service! This is ridiculous! TR13 8HQ before you ask for it again! Shall I cancel my D/D? Why pay for something I don’t have?
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff
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Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE do you know of any signal problems in the TR13 area as I’ve had no signal all day?
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Kallie Johnson
(@Kallie_86) reported
from
Mullion, England
@EE I got my phone 30 November which was a week late !!!! Was promised the switch a week later. I think EE should make this right beens that it was you wjy the phone was late and causing the problem of the switch not arriving in time! And it also states 14 days not 18 on your Advert!
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David Kemp
(@DavidKe45613452) reported
from
Camborne, England
@EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal
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Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
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Chill33
(@CarolAnnHill33) reported
from
Carharrack, England
@EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.
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Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simran Makkad
(@simmumakkad) reported
@EE No resolution has been given to me
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Simran Makkad
(@simmumakkad) reported
@EE Your services are ****. I have been following up on my refund but everytime the customer care or the store person give me some bullshit reason and send me home. U guys already took 60 pounds for me and then on 23rd of June a new bill gonna come and again I have to pay for
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BeardedAssassin
(@SBGN27) reported
Hey @EE want to sort out your signal reception in Fife that’s multiple days now I’ve not been able to make a phone call!!
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Simon Rusbridge
(@SimonRusbridge) reported
@EE how do I navigate your awful 150 phone line to speak to an actual advisor? I don’t want texts on advice, but to speak to someone
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Kelvin Brain
(@kelvinbrain) reported
@EE Your support attitude is terrible and I've been going around in circles for 2 weeks. I need to speak with someone as your automated approach has failed (badly) I honestly wish I'd never switched to EE as my business is now being affected.
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ℒᎽℕ
(@linmro) reported
@EE No one in our area is getting network cannot call out so cannot call your number hence coming in here for answers
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ℒᎽℕ
(@linmro) reported
@EE Already checked that said there’s a problem in our area ky4 been like that all weekend but no updates from EE still no service
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ℒᎽℕ
(@linmro) reported
@EE network in our area has been down for days now can anyone from @EE give a update please as to when it will sorted as no information or haven’t been alerted Thankyou
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stephen carr
(@StephenJamesKa) reported
@EE I’ve done that and I just get automated messages telling me to download an app! Not good enough! That’s not sorting the problem!
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stephen carr
(@StephenJamesKa) reported
@EE my father has been left without a landline after upgrading the internet, he’s elderly, has cancer, Parkinson’s cardiac problem and cannot get important calls , being told could be a other 2 weeks! This is life and death stuff. Can you contact me EE and get this sorted asap?