EE Outage Report in Helston, Cornwall, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (36%)
-
Internet (34%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Helston, Cornwall, England
The most recent EE outage reports came from the following cities: Truro, Camborne, Redruth and Helston.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Phone | |
| Camborne |
Phone | |
| Redruth |
Phone | |
| Redruth |
Phone | |
| Truro |
Phone | |
| Truro |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
-
Matt Palmer
(@mcpalms) reported
from
Truro, England
@AbbieEaton44 @EE @VodafoneUK I’ve been with Vodafone for over 5 years and not had a problem, and I’d say that while I’ve been living in the South West I’ve had better coverage than others. It’s hard to get my monthly costs down but worth the money in my opinion
-
Cat/C 💙🇬🇧 〓〓 🇮🇪 🏴 🏴
(@1982_cc) reported
from
Uny Lelant, England
@EE Hey, please can you sort out the signal in St Ives Cornwall as for 8hrs a day whilst at work I can't use my phone at all!?
-
Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE yet again no service! This is ridiculous! TR13 8HQ before you ask for it again! Shall I cancel my D/D? Why pay for something I don’t have?
-
Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE every weekend you can guarantee no signal in the TR13 area 😟 I’m guessing you still want your monthly rental? #ripoff
-
Darren Parish
(@DarrenParish) reported
from
Helston, England
@EE do you know of any signal problems in the TR13 area as I’ve had no signal all day?
-
Kallie Johnson
(@Kallie_86) reported
from
Mullion, England
@EE I got my phone 30 November which was a week late !!!! Was promised the switch a week later. I think EE should make this right beens that it was you wjy the phone was late and causing the problem of the switch not arriving in time! And it also states 14 days not 18 on your Advert!
-
David Kemp
(@DavidKe45613452) reported
from
Camborne, England
@EE are you aware of any signal issues in Camborne, Cornwall can’t get any signal
-
Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
-
Chill33
(@CarolAnnHill33) reported
from
Carharrack, England
@EE Poor service from EE this evening. Son has 2nd phone on my account. SIM is obviously faulty. Helpful colleague on Saturday but didn’t call back as promised. Very rude woman this evening,very unhelpful. Just send a new SIM card so we don’t have to keep doing this!
-
Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.
-
Retired Guidedog Jackie
(@GuidedogJackie) reported
from
Falmouth, England
@EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
TheHarderWay
(@ttheharderway) reported
@EE worst service in the world
-
DanielS_TechAnalyst
(@DanielSMediaTe1) reported
@EE I'm now receiving texts about a phone I want but don't have. A perks that you are about to cancel for no reason and then next week spend 40mins again on the phone to get the thing I already paid for...again. You could just resend it?
-
DanielS_TechAnalyst
(@DanielSMediaTe1) reported
@EE Sounds a silly question, but when your delivery partners make a mistake, instead of processing an entire refund, the requiring the customer to place the same order for the same contract and device again. Why can't your warehouse just: Post it again?
-
𝙼𝚛 𝙺𝚒𝚜𝚜 𝙺𝚒𝚜𝚜 𝙱𝚊𝚗𝚐 𝙱𝚊𝚗𝚐
(@KissKissBBang) reported
@KevinDeUnicorn2 @EE I don’t remember what great service feels like.
-
Kevin De Unicorn 🦄
(@KevinDeUnicorn2) reported
@KissKissBBang @EE £75 a month...but by all accounts great service
-
ann
(@MOOMOO111) reported
@EE Thank you for the reply. Several texts today saying Indont have roaming. Managed to speak to a human who said I absolutely do. Wanted to make a complaint but told as back in UK too late.
-
Charles Fazackerley
(@CharlesFazacker) reported
Hey @EE, I've been on the phone to your people for ages now trying to get a PAC code so I can switch to a different supplier. They are transferring me from person to person and giving excuses for not being able to help. It's almost as if they are being deliberately obstructive?
-
ann
(@MOOMOO111) reported
@EE the worst mobile phone company ever!!! When I last renewed my contract my add on included roaming. Needless to say it failed me and now they say I never had roaming as part of my contract but I can pay to have it now. My contract ends in a month. @VodafoneUK see you soon.
-
RyRy
(@bluebells_01) reported
@EE Your process to change address is terrible. I changed my address via my bank app and it took me minutes. Spending time searching the web to learn home to do this, sign into a forum, then dial 150 to be given a link… you’re killing the customer experience
-
Bizzle 👹⚽️
(@BlaneBarwick) reported
@EE Do you mind explaining how I do this with no signal? Before you say 'enable wifi calling' I don't have access to wifi on my phone, I solely rely on phone signal