EE Outage in Mullion, Cornwall, England

@EE I got my phone 30 November which was a week late !!!! Was promised the switch a week later. I think EE should make this right beens that it was you wjy the phone was late and causing the problem of the switch not arriving in time! And it also states 14 days not 18 on your Advert!

4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

@EE That's great news. Thank you for your help in this. It's really annoying when a pavement is blocked if you're a Guidedog owner, wheelchair user, pram pusher etc. Only last week a pedestrian was hit by a van in Falmouth :( Appreciate the feedback.

@EE No because I'm fed up of raising this with everyone. It's your Falmouth store in Cornwall. It's a pretty constant problem and you've said before you'd address it with teams, the store etc and it still happens.

@ReadyBusiness @VodafoneUKBiz Supporting small businesses? Have done nothing but bill me monthly and given me nothing! Called their customer services and got spoken to like a ****! Awful company to deal with! DO NOT GO WITH THESE! Go with @EE instead

@EE I’ve been over charged £170 and had the phone out down on my by one of your staff, how do I make a complaint?

Received a text message from @EE (or so it said) saying they failed to take my payment and to follow a link however the app and the statement says they won’t be taking it until the 1st :/ surely this was a scam and if there was an issue it wouldn’t flag up until the 1st right?!

Moving from @EE to @ThreeUKSupport is possibly the stupidest thing I have done. Can’t get on their app to use the live chat, no contact number anywhere for a call centre, not been able to send text messages for a week. Absolutely disgusting network and no one wants to help!

@BroganKirkby @EE Did you get this sorted? I’m having the same issue, phone was signed for but I haven’t heard anything at all.

@EE evening, do you know what the problem is with coverage in area TN31 and how long it will take. It’s been at least a couple of hours and I’ve checked the website can’t see any info apart from there is a problem. I’m on call and need to be contactable. Thank you

@EE I am not able to file a formal complaint because you have blocked all your channels.

@EE Yes, they simply said that I’m too far away from the 5G mast, this clearly isn’t the problem as my phone works and my 5G router has an external antenna, and it can see a 5G signal

@EE Seems like lots of people having the exact same problem for days on end with no fix in sight. As you know I've rang twice today and had a convo with yourself but I have to ring a 3rd time. Is EE aware that it's a problem for multiple users ?

@EE my sim only plan has reduced to £15 per month but I’m still paying £25.......help!