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EE outages and service status in Newport, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 16, 9:18 PM GMT+1.
  • 81% Internet (81%)
  • 19% Wi-fi (19%)

The latest reports from users having issues in Newport come from postal codes NP20 , NP10 , NP11 and NP19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Newport, Hengoed, Cwmbran, New Tredegar, Bargoed, and Blackwood.

CityProblem TypeReport Time
Cardiff Internet 1 day ago
Caerphilly Internet 1 day ago
Newport Internet 4 days ago
Newport Internet 4 days ago
Newport Internet 5 days ago
Hengoed Wi-fi 9 days ago

Nearby cities with recent reports

Cardiff

1 recent signals

1 day ago
Caerphilly

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Welsh_Si
    Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • storrmin571
    Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • JoanneChurcher
    🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • w00dsy_10
    Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • Benjymayo
    Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • AndyVaughan21
    Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • CarolwalesKarma
    Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • MaartenSleeckx
    Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FootballMill
    Football Mill (@FootballMill) reported

    @EE How do I report a case of fraud with you? #ee Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.

  • wuxmedia
    ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported

    @EE What's happening my broad band is down via you on BT... And your bb tracker is offline. So... Not really sure what you can propose. This is also the third time this week and had a whole day in the weekend out which is in you sla but cmon

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE The app is still not working! Have deleted and re installed... no change.

  • sisterloulou333
    Mary (@sisterloulou333) reported

    @EE how much longer are these network issues remaining ? Been a few days now !

  • sarahLouise457
    sarah (@sarahLouise457) reported

    @EE frustrating when I can’t get any 5G whilst I’m on holiday park in the uk. I been waiting for an important phone call but no 5G means no phone signal. My husband phone is O2 and that works full 5G.

  • dtaylor5633
    Taylor (@dtaylor5633) reported

    @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

  • ShmufmBreakfast
    Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported

    @EE @tonycarmelo15 The app is crap...this always happens after there is an update

  • scottspeig
    Scott Speight (@scottspeig) reported

    @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.