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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10, NP11, NP19 and NP20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 03/02/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Barry, Blackwood, Hengoed, Pontypool, Cwmbran and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomBarry Internet

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Josh_Nitelife Josh The Postie 🇬🇧🇬🇧🇬🇧 (@Josh_Nitelife) reported from Boston, England

    @EE are you doing any work in the PE21 area? My network has been dropping for the last few days

  • SusanGuthrieSLT Susan Guthrie (@SusanGuthrieSLT) reported

    @OpenreachHelp Yes @EE have been helpful but the problems are with @WeAreOpenreach systems. Urgently need this sorting now.

  • chrisrussellco Chris (@chrisrussellco) reported

    @EE Show me the data to support this claim.

  • TheRealFalcon9 TheFalcon (@TheRealFalcon9) reported

    @EE Hi, yeah it resolved itself after 2-3 hours, by which point I'd already got on WiFi, so didn't need to worry about your problems and could access what I needed.

  • mandrew1221 Andy sutton (@mandrew1221) reported

    @EE sort your network out please

  • sciencepe Parisa Es (@sciencepe) reported

    @EE It is 27th of June and still no service in Vale of Glamorgan. Could you please help me understand what do you mean by as soon as possible? You mean in one week, one month, one year? We pay £52 per months for your supposed best network in the UK.

  • tez_hall Terry Hall (@tez_hall) reported

    @EE what’s going on with service in south derby DE73. Shows I have 4g and minimum 2 bars, speed is <10mbit and that’s if it decides to connect at all. calls have been dodgy for weeks. Recent work should have been done by now…

  • TOMolloyMEN Tom Molloy (@TOMolloyMEN) reported

    @EE I did that and they just told me that they’re all charged before they’re given out so that there was nothing they could do. Very poor, it didn’t last any longer than the 5,000 version we have but it was too late to swap that so now we’re almost without power

  • GSith85 Gareth (@GSith85) reported

    @EE why is it impossible to get through your ivr system to talk to someone. Absolutely stupid all I'm trying to do is change some details

  • manchesterfam Karen Dutton (@manchesterfam) reported

    @Plusnet @EE Not impressed, not able to get incoming calls or texts since Wednesday. No communication from either company to advise of issues. Hours wasted trying to fix what I thought was fault with phone. When will this be fixed? Number is emergency contact for kids.