EE Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10 and NP20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Blackwood, Penarth, Caerphilly, Cathays, Clevedon, Usk, Ynysddu, Cwmbran, Pontypool and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Phone | |
| Newport |
Total Blackout | |
| Cardiff |
Phone | |
| Newport |
Internet | |
| Blackwood |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Ellison
(@mark_a_ellison) reported
@sasha_smasher @EE I've always found EE to be quite good with customer service but today if i said it was **** i'd be lying
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JJ 🌒
(@_jordjames) reported
@EE Care to let your customers what is going on with their iPhone orders today? Absolute shambles of customer service being displayed today.
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MangoMan27
(@BennPayne273) reported
@EE Hello, like many others, I was expecting to receive 2 iPhone 13 Pro Maxs today having ordered last Friday, the tracking information doesn't tell me much. Could I get some help please?
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SOPHIE LONG ART
(@sophielongart) reported
@EE I have sent you a DM regarding my issue.
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🇮🇪🏆🍀BRIAN🍀🏆🇮🇪
(@Brianceltic1967) reported
@chrisginet @EE Going down the pub👍🏻enjoy yer night pal
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Kieran Maxwell 🙏🏻🇮🇪
(@KieranMaxwell) reported
@EE guys I can't log into my EE, is there an issue at present?
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Neve
(@nevey_g) reported
@EE First come first served basis isn’t really good enough when you pre order and it states you will receive on launch day. To also have no contact is ridiculous. And to pay an upfront cost for something that doesn’t arrive on time is poor service.
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Sasha the Smasher
(@sasha_smasher) reported
@mark_a_ellison @EE Similar problem with Hastings Direct. Not been able to get through on the phone to cancel car insurance policy for almost 3 weeks. Finally got through after pressing numerous buttons & hanging on for 27 minutes & then want £6.91 for insuring me past expiry date of policy. Joke
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That Northern Lad
(@northern_neil) reported
@EE like others, I preordered the iPhone 13 pro max for delivery to store today, I’ve just been in and was told it hasn’t been delivered. Do you have stock issues?
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Hafiz Alfarzan
(@HAlfarzan) reported
Never had this much struggle ordering a phone. Ordered the 13 pro, 4 times this week from @EE as order kept getting cancelled for no reason. Yesterday’s order went through, phone supposed to arrive today and it’s delayed!!!