EE Outage Report in Newport, Wales
Why is my EE service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP10 , NP19 , NP20 , NP18 and NP11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
TV | 1 day ago |
|
Newport
|
Internet | 2 days ago |
|
Blackwood
|
Wi-fi | 2 days ago |
|
New Tredegar
|
Wi-fi | 2 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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david pimm (@fireavon) reported from Clevedon, England@EE Now on with boda as they support my 999colouges. Pitty tho
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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david pimm (@fireavon) reported from Clevedon, England@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ComicSans 💙 (@carolstrach) reported@EE Still no service in ML6 from early this morning!
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Larson de Sousa (@larsondesouza) reported@EE @EE we are unable to connect to any mobile network here in Canada. Rogers - No access Freedom - No access Telus - connects at times but then said emergency calls only. Bell - can't connect. It was working OK till about 3 hrs ago. Any known issues with roaming services ?
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David Slingsby (@david_slingsby) reported@EE I expect some kind of refund for your failure to provide the service contracted for. Would not want to have to leave over this incident and hope it gets resolved soon, causing trouble for everyone
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Ste_Pilkington (@Ste_Pilkington) reported@EE please get me out of this contract with you!!!! Moved from BT issues streaming music , issues with network in Leeds now your app is down ! What a joke
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J-V (@iamJ_V) reportedIf @EE could sort out there network problem that would be great. No signal now since 1pm !
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Motherfuxker Jones (@TomJones3397) reported@EE are bad ****
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Brian (@_primey) reportedMight switch from @ee. The moment I really need mobile data they go down for a majority of the day. Unacceptable.
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E ✨ ❤️ (@ellzagirliegirl) reported@aaron_h2002 @madmag1892 @EE the entire EE network is down for most people
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Ryan (@Ryan98653083) reported@EE Phones been down for hours ,unable to call text or use the Internet yet my missus is at the other end of the couch and also with EE and hers is working fine ....weird
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sandhux77@gmail.com (@Sandz_X77) reported@EE Hey @EE why am I getting texts to say everything is OK when I'm still having issues with the network dropping out for long periods of time throughout the day? Missed important work calls.