EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Hengoed, Cwmbran, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Newport	Wi-fi	4 hours ago
Cardiff	Internet	4 days ago
Caerphilly	Internet	4 days ago
Newport	Internet	7 days ago
Newport	Internet	7 days ago
Newport	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Desta Omar (@desta_omar) reported 12 seconds ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Andrew Lippiatt (@LippyBoy123) reported 2 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 3 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Steffan McMahon (@Steffan_McMahon) reported 5 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Angela Sweeney (@angelawales) reported 8 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 9 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Lee Webster (@leeweb79) reported 9 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 12 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Heidi Wurst (@Heidi_Wurst) reported 21 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  K A C E Y (@KaceyEdwards91) reported 21 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 22 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Angela Sweeney (@angelawales) reported 23 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Cath Colleypriest (@CathFluffybob1) reported 30 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Karma Samsara (@CarolwalesKarma) reported 43 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Ade (@Bubwal) reported 43 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  lee williams (@thelee_x_w) reported 45 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Rhys Cooper (@TheRhysCooper) reported 50 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Chris Lent (@MrChrisLent) reported 50 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Eddy (@ChrisEddy_7) reported 52 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Eddy (@ChrisEddy_7) reported 60 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynette Linton (@LynetteLinton) reported 5 minutes ago

  @EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.

• 
  Gareth Morgan (@gazmorgan77) reported 7 minutes ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

• 
  lee harris (@leeharris85) reported 8 minutes ago

  @EE how do you make a complaint about customer service?

• 
  Tom Brimelow (@tombrim21) reported 9 minutes ago

  @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

• 
  Stuart Marshall (@MrMclarenNUFC) reported 11 minutes ago

  @EE I understand this isn’t directly you. But we are being lied to. Everyone locally is complaining. And nothings being done. You’ve turned a mast off in the town centre. There’s little or no signal, 4g and 5g barely works. I’m at home with 1bar. Where as before it was full.

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 12 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  James-Andrew Smith (@jamesandrew2201) reported 14 minutes ago

  @EE I need payment extension but I cant ring help please

• 
  Caldoon (@_LFC_Red_) reported 15 minutes ago

  @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 16 minutes ago

  Hello @EE soon to be ex-customer here. Absolutely appalling 'customer service' from one of your shops today + if true, a policy of facial scanning that's blatant discrimination against anyone with health issues / undergoing cancer etc treatment & sinister AF 🤬

• 
  Jill 🌹 (@jillymet) reported 17 minutes ago

  @scott_r22 @EE Having the exact same issue….prices are so high and not allowing Perks codes to be used is so frustrating!