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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10, NP20, NP11, NP18 and NP19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 03/26/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Barry, Cwmbran, Blackwood, Newbridge, Hengoed, Pontypool and Abertillery.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomCardiff Internet
United KingdomNewport Total Blackout
United KingdomNewport Internet
United KingdomNewport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sinemiks sinem ulaş (@sinemiks) reported

    @EE @MarcAllera For two years my problem has not been resolved. Your Oxford branch is a disaster. I have been paying for a phone and a line that I have not used for two years. During this time, I have visited the branch many times and spent hours on the phone, but still no soluti

  • slamtastix Slam Tastix (@slamtastix) reported

    I can't beleive @EE is down again. It literally just came back. I'm not surprised. 😒 #ee

  • MikeG926334 Mike (@MikeG926334) reported

    @EE That don’t help why have I got to log in ffs ? You send me a link where I don’t have a sign in so you’re help is about as good as a chocolate teapot ffs why can’t you just tell me if the network is working or it fecking ain’t ffs

  • markdixon100 Mark Dixon (@markdixon100) reported

    @EE All you have to do is look at your own web page to see the problem. If I ring to solve your problem I will be in a telephone queue for who knows how long. My time is more important. I sent you a link to a screenshot that shows the problem. Just forward it to the right person.

  • sinemiks sinem ulaş (@sinemiks) reported

    @EE For two years my problem has not been resolved. Your Oxford branch is a disaster. I have been paying for a phone and a line that I have not used for two years. During this time, I have visited the branch many times and spent hours on the phone, but still no solution has been

  • Favelao1973 Botafogo22🇧🇷🏊🏼🚴🏻‍♂️🏃🏻🔥 (@Favelao1973) reported

    @Yaco1872 @bt_uk @EE Worst is the price. Almost double what a newbie will be paying.

  • talkabouttom Tom Davis 🎩🧡 (@talkabouttom) reported

    Is anyone else having issues with @EE at the moment? Mobile signal is incredibly slow and was non existent at one point today.

  • Cartoonsbyjosh Cartoons by Josh (@Cartoonsbyjosh) reported

    @EE Awful service. Endless clicking of options and replying to texts. Cant talk to anyone. Cant email you. This must be the worst customer service ever. When I pressed some more options I was told a technical issue has a 45 minute wait to speak to someone.

  • KHKOBK95 . (@KHKOBK95) reported

    @EE what has happened with my signal? I am receiving zero signal, your AI is telling me to call you but how can I when I and clearly a fair few others have zero signal??

  • Westybot007 Westybot007 (@Westybot007) reported

    @EE no signal in Leeds for past 25mins. I need my phone for work and am awaiting important phone calls please give me an update and fix this. Thank you