EE Outage Report in Newport, Wales
Why is my EE service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP10 , NP19 , NP20 , NP18 and NP11 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed
|
Internet | 1 day ago |
|
Cardiff
|
TV | 2 days ago |
|
Newport
|
Internet | 3 days ago |
|
Blackwood
|
Wi-fi | 4 days ago |
|
New Tredegar
|
Wi-fi | 4 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Desta Omar (@desta_omar) reported from Cardiff, WalesCan’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💙💙Me💙💙 (@tups234) reported@EE No point in hey David, no point in reporting it. It’s everywhere. Went from Surrey to just under Birmingham with varying levels of bad signal
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Rischidaran (@Rischidaran0302) reported@Alexwkb @EE Worst for abroad use
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Gareth Worthington (@garethmanc) reported from Manchester, England@EE Unfortunately not.. customer service from @DPDgroup_news is absolutely appalling
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jojo8182 (@erkanazadatalay) reported@EE I can’t believe that the internal team at ee can’t even contact customer assist team they don’t even have their phone or email number.Let alone we contact them which is impossible. I don’t have internet at home past 25 days now , this is rediculous.
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Dan Factor (@DanielFactor13) reported@PhilMitchell83 @EE It's gone down like a led balloon
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Prince (@Shaza_81) reported@EE Constant missed call alerts, been into the store changed sim, same issues, it's definitely not, bk to voda asap.
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Hannah Arrowsmith (@Hannah_Arra) reportedWow rang @EE up to cancel my contract as I found the same deal half the price with 3, first person I spoke to instantly cancelled my contract with them to stop in next 30 days then the second I asked if there was anything they could do so I didn’t change network… nope sorry!Wow!
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MikeW (@mikewiow) reported@EE luckily to be heading to @LatitudeFest at Henham Park in Suffolk next week 🎼🎸😎👍 Have you managed to spend any engineering time over the past 12 months improving reception there? Location:NR34 8AW It was pretty awful across the park last year 😳
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James Farley 🇬🇧 🏴 (@jamesfarley235) reported@tar_pit_trap @EE No not at all but when over 50% of misogynistic hate on women coming from other women, the you have to ask why is it just a male issue.
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Adam (@adamian99) reported@EE @tonyodee What a load of crap. Focus on your phone network coverage, that’s what people pay you for. Time to block your page.