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EE outages and service status in Newport, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 17, 6:29 PM GMT+1.
  • 40% Internet (40%)
  • 27% Wi-fi (27%)
  • 13% Total Blackout (13%)
  • 13% Phone (13%)
  • 7% TV (7%)

The latest reports from users having issues in Newport come from postal codes NP10 and NP18 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

CityProblem TypeReport Time
Hengoed Internet 4 days ago
Cardiff Internet 16 days ago
Pontypool Wi-fi 16 days ago
Newport TV 16 days ago
Newport Total Blackout 18 days ago
Blackwood Phone 19 days ago

Nearby cities with recent reports

Hengoed

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • CathFluffybob1
    Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

  • DestinyRoja
    Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales

    @EE why would you remove my discount, overcharge me £100 and refuse to fix it

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • VCBcom
    Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • charlesTdale
    charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • kenandavestone
    kebab (@kenandavestone) reported from Newport, Wales

    @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • Welsh_Si
    Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • TomWise_
    Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • storrmin571
    Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • thejoolzman
    Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisMilbank
    Chris Milbank (@ChrisMilbank) reported

    Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

  • paalston
    Peter Alston (@paalston) reported

    @TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better

  • ach59
    Photo man (@ach59) reported

    @EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating

  • MarkHarper99
    Mark Harper (@MarkHarper99) reported

    @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

  • SiDix67
    Sarah Dixon (@SiDix67) reported

    @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

  • katharinebarto6
    Katharinebarton (@katharinebarto6) reported

    @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

  • Natz_Fay
    Natalie (@Natz_Fay) reported

    @EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

  • Akipnotic
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Akipnotic) reported

    @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

  • garyreid94
    Gary Reid (@garyreid94) reported

    @EE @_nicks_tweets You clearly have issues get it sorted