EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Hengoed, and Pontypool.

City	Problem Type	Report Time
Cardiff	Internet	14 minutes ago
Cardiff	Phone	7 days ago
Cardiff	Phone	7 days ago
Cardiff	Internet	8 days ago
Cardiff	Internet	9 days ago
Cardiff	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Iestyn T Davies (@iestyntdavies) reported 4 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Nathan Fox (@Foxy_005) reported 8 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 10 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Gill Howells (@gilliehowells) reported 13 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Ty✌🏾️ (@Tyrone_PT) reported 14 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Nörm•i•am (@storrmin571) reported 16 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 17 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Steffan McMahon (@Steffan_McMahon) reported 21 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Simon Latham (@Welsh_Si) reported 23 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Uncle Fester (@stewpalm) reported 24 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Rhys Cooper (@TheRhysCooper) reported 34 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Angela Sweeney (@angelawales) reported 35 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Andy Petersen (@AndyJPetersen) reported 41 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  sheryl fussell (@chickenshed24) reported 42 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Eugene OCarroll (@EugeneOakharold) reported 43 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Ade (@Bubwal) reported 45 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Steffan McMahon (@Steffan_McMahon) reported 46 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Heidi Wurst (@Heidi_Wurst) reported 47 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Ben Williams (@BenThatFlies) reported 49 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  sheryl fussell (@chickenshed24) reported 59 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Peters (@mr_ed_peters) reported 3 minutes ago

  @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

• 
  Ian Wardell (@ian_wardell) reported 3 minutes ago

  @EE @EE Suppose I owed EE loads of money and I said this other person will pay off the debt for me, but they fail to do so? Would you think my debt is their responsibility, or mine? The gift cards are EE's responsibility, not some 3rd party.

• 
  Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported 5 minutes ago

  @EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(

• 
  MindTheGap (@mindthegap2018) reported 6 minutes ago

  @EE can I have some help

• 
  Hunter (@hunterredfieldd) reported 7 minutes ago

  @EE @LeilaniDowding This is why everybody should buy a mesh network device. These companies couldn’t care less about you losing your service, they only care about getting their monthly payment.

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 9 minutes ago

  @EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.

• 
  Phoenix Rahman (@Phoenixrahman) reported 10 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  MindTheGap (@mindthegap2018) reported 10 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  beth (@loisgriff_) reported 10 minutes ago

  Anyone else not got service on ee? I haven’t had service since last night. @EE

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 11 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!