EE outages and service status in Newport, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 3, 2:20 PM GMT+1.
- Internet (53%)
- Wi-fi (26%)
- Total Blackout (11%)
- Phone (11%)
The latest reports from users having issues in Newport come from postal codes NP10 and NP20 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Blackwood, Cardiff, Cwmbran, Caerphilly, Hengoed, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Total Blackout | 2 days ago |
|
Blackwood
|
Phone | 2 days ago |
|
Blackwood
|
Internet | 2 days ago |
|
Newport
|
Wi-fi | 4 days ago |
|
Cardiff
|
Total Blackout | 6 days ago |
|
Newport
|
Internet | 8 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Ben mayo (@Benjymayo) reported from Caldicot, Wales@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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kebab (@kenandavestone) reported from Newport, Walesif I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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beth a (@loisgriff_) reported. @EE I haven’t had signal since 3am whats going on?
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Curlers21 (@curlers21) reported@GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them
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beth a (@loisgriff_) reported@MartinPowe16355 @EE Nah I hardly ever have problems with them
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Some UK Tesla Guy (@SomeUKTeslaGuy) reportedSo today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.
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ParkEnd Now Block002 (@parkendgoodison) reported@ad_moran4 @EE @O2 O2 is ****
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Shaun Adams (@shaundadams) reported@EE My previous experience is the guides can’t help. Openreach are telling me in a year EE say they can’t help. I have provided my contact details to EE and waiting to hear from you.
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lippyduck (@lippyduck) reported@EE | already did that. They changed it. It immediately changed back. It has happened several times before. There should be an option in the app to manage it myself. I'm an idiot for talking to a bot. But I'd be an idiot to talk to you too because the same thing always happens.
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Greig Fraser 🏴🇬🇧 (@GREIG_FRASER_UK) reported@ScotlandNT @EE @FIFAWorldCup Get Clarke too ****, picking an academy player over proven players in Barron & Miller. WTF is he thinking?! We're never gonna move forward with him in charge, he's just been lucky to have one of the best teams in years
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Emily @ Dead Winter's Night (@DeadWintersNigh) reported@EE For the past week or so the wi-fi connection has been constantly dropping and disconnecting. It is not my computer because I have fixed the settings. It is unacceptable that the expensive service you provide is rubbish.
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Shaun Adams (@shaundadams) reported@EE I’m assuming from the lack of response you are not going to help??!