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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10, NP20, NP19 and NP11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 02/18/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Blackwood, Barry, Hengoed, Pontypool, Caerphilly, Cwmbran and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport E-mail
United KingdomCardiff Internet
United KingdomNewport Total Blackout
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomBlackwood Wi-fi

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • k_jamesd Keegan James (@k_jamesd) reported

    @EE I need help please, I sent you a DM.

  • SarahTeaRexx Sarah Carmicheal (@SarahTeaRexx) reported

    @xboxuk Hi I have my game pass through EE. Suddenly my Xbox is saying I don’t have game pass but @EE are saying I do and have tried everything there end to fix it. I’ve tried your online support and called but getting no where. Can anyone here help?

  • Birdfinders Vaughan Ashby (@Birdfinders) reported

    @EE Just checked and nothing for Weymouth beach so all hype and no 5g service!

  • TGTextiles Turquoise Gem Textiles (@TGTextiles) reported from Broadstairs and St. Peters, England

    @EE how dare you treat my mother with your appalling service, WHO is a pensioner wanting to close her contract & YOU decide not only to cut her phone off, lock her out of her phone BUT also close her EE account because she has changed providers!! DISGUSTING!!

  • _Cerys__ an enby on Mars 🌌 (@_Cerys__) reported

    @EE im sick and tired of having to wait so long for my phone network unlock , I've had to wait nearly a week now with barely any help from your customer service , its also affecting my job as I cannot call them and they cannot call me due to my number hanging in limbo

  • DebWalk19961736 do what you can, where you are (@DebWalk19961736) reported

    Why is @EE reception soo bad nowadays?! I used to be able to boast about how good it was and now it may as well be @VodafoneGroup

  • JoanneRae6 Joanne Rae (@JoanneRae6) reported

    @EE absolutely shocking service from EE when trying to get our broadband up and running, had an advisor hang up on us lastnight then when trying to get it resolved again today getting no where!! Happy enough to take money but not resolve any issues. Email sent to CEO

  • Berrilic1ous Berri (@Berrilic1ous) reported

    @_Cerys__ @EE Yeah I had to go out the hard way and just buy myself out because they were refusing to honour the contract. Ever since then I've been with 3 and haven't looked back. Hope it clears up for you because it sounds horrible

  • GallifantMarios MonsterSpoon52 (@GallifantMarios) reported

    @EE could you let me know if there has been maintenance going on because my WiFi has been down since 7:30 this morning and has not turned on all day. I am not the one who pays the bill (which is paid) and my number is 07949239070

  • Berrilic1ous Berri (@Berrilic1ous) reported

    @_Cerys__ @EE I had a similar issue with EE, they're horrible at this kind of stuff.