EE Outage Report in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.

City	Problem Type	Report Time
Bargoed	Internet	2 days ago
Cardiff	TV	3 days ago
Newport	Internet	4 days ago
Blackwood	Wi-fi	4 days ago
New Tredegar	Wi-fi	4 days ago
Cardiff	Wi-fi	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 51 seconds ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 2 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Heidi Wurst (@Heidi_Wurst) reported 5 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Ben Williams (@BenThatFlies) reported 5 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Andy Petersen (@AndyJPetersen) reported 11 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 12 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  sheryl fussell (@chickenshed24) reported 17 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  CM Kerplunk (@Rivers_Slowmo) reported 17 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Orange head (@rustyrossco) reported 25 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  sheryl fussell (@chickenshed24) reported 27 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 31 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 37 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Rhys (@TheRhysCooper) reported 45 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  lee williams (@thelee_x_w) reported 49 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Uncle Fester (@stewpalm) reported 49 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 50 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  sheryl fussell (@chickenshed24) reported 52 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  jude wood (@judiththomas4) reported 52 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Lee Webster (@leeweb79) reported 54 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Samantha (@Samanth82113398) reported 54 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stay Rich4ever (@Rich4everStay) reported 4 minutes ago

  @EE IS still down in my area. What are you currently doing to fix this situation

• 
  Lee Lavery (@LeeLavery2) reported 4 minutes ago

  @EE Very Disappointed today after receiving a new contract and device for the LTD Business as a valued customer / client. Phone arrived in a box, no charger and no cable. As a maritime Business this is vital. Disgusted and very very unhappy and disappointed, I was not informed

• 
  Charlotte (@AcuLottie) reported 5 minutes ago

  @EE very very disappointed with your service today. I received a text this morning saying my AppleCare had been cancelled. When I called to query this find I have been mistakenly moved from a contract to PAYG. Keep getting cut off and no one seems to be able to help. #badservice

• 
  Marcu (@LeMarcus33) reported 6 minutes ago

  @EE Hello there, I was wondering if you could help me. My broadband disconnects probably around 6/7 times per day. I have tried a few things but keeps on happening. Could you help me please?

• 
  Rebecca Stenning (@rstenning24) reported 7 minutes ago

  @EE I haven’t been able to connect to the EE phone network all morning. Is there a problem?

• 
  kamran sharif (@kamrans58836967) reported 9 minutes ago

  @EvexAnastxsia @EE I got this message, I’m guessing your having the same issue, I’ve been struggling all day with it

• 
  Evie 🎗 (@EvexAnastxsia) reported 15 minutes ago

  @EE Is there a nationwide outage with mobile phone service? I’m with yourselves and I have no service (as do other colleagues of mine with you) but there are people on O2, Tesco, Vodafone etc who have also lost all service.

• 
  Rebecca Stenning (@rstenning24) reported 15 minutes ago

  @EE I haven’t been able to connect to the EE phone network all morning. Is there a problem?

• 
  alana (@AlanaAfc2) reported 16 minutes ago

  @EE I’ve had no service for a few hours now……

• 
  🌻Anthony 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 Evans🌻 (@deepwestwales) reported 17 minutes ago

  @EE Service very poor in the SA15 area. Any explanation as to when things will improve. Ta