EE Outage Report in Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Newport come from postal codes NP10, NP20, NP19 and NP11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Blackwood, Barry, Hengoed, Pontypool, Cwmbran and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Newport |
||
| Cardiff |
Internet | |
| Newport |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca
(@kisshufan4ever) reported
@EE It's just been dropping out and not loading anything. if I'm already watching something it just freezes. I have unlimited Internet so it's not a case that I've hit my cap. My sisters on the same network and hers works perfectly fine. Were as I'm stuck with a no connection error.
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Angrybish
(@Angrybish2) reported
@EE do you have customer service I can chat with via message app instead of calling long distance paying roaming charges? I'm in U.S. assistant to Producers coming from UK that need eSim cards so they can have U.S number while here. Is EE able to assist or local US cell company?
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Momina Akhtar
(@Momi_ak) reported
@EE worst customer services ever !!!! Can so someone get back to me regarding my ongoing complaint and the lack of support
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Myke
(@Myke20987) reported
@EE why is your website the most dog **** website going. You're a tech company FFS, get it together.
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Jordan Ashworth
(@jrdashwrth) reported
When @EE charge you twice for your bill and now you’re £300 down at the start of the year 🙃 can I get my money back please?!
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m
(@leipperm) reported
@jamiemufc187 @SkyHelpTeam Don't go to virgin if you end up with a fault on your line they'll take months to fix it and make you chase them up. My suggestion would be to get a 5g router and put a SIM card in it from a network of your choice. I'm getting 300 mbs with @EE and we're running 3 gaming machines
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BarnsleyBob
(@BarnsleyBob3878) reported
This is the phone that I DONT HAVE, and was never delivered to me. @ee are a huge company. Surely it's not beyond them to supply a replacement given it's their error that caused this. Surely it's not beyond them to issue immediate refunds for cancellations? 6/
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Jane Edwards
(@revjaneedwards) reported
@EE I've had no mobile phone signal for 5 days now. What is going on?
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IGoByCali
(@MrCalzLDN) reported
@EE standing for Everything Everywhere? I’ve had no signal for the past 2 days, no data coverage what so ever. I’m paying for 5G & not receiving anything. What is going on?!
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m
(@leipperm) reported
@acefaceaaron @virginmedia If I was you I would seriously consider buying a 5G router if you've got a good signal in your area. We've also been waiting on virgin to fix a cable and ended up buying a 5g router and are seeing speeds of 300 mbs from @EE for £30 per month.