EE Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10, NP20 and NP11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Blackwood, Cardiff, Newbridge, Caerphilly, Barry, Hengoed, Pontypool, Cwmbran and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Newport |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Newbridge |
Wi-fi | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joddie Anne Dearden
(@jodieadearden) reported
from
Ashton-under-Lyne, England
@EE hello EE. My grandad recently rang to renew her HBB and EE tv, on inspection of her contact and setting up her new unit your customer adviser has changed her to fibre broadband with no EE tv. Please can you resolve this ASAP, I can DM you to give her her details ? Thank you
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Liora V
(@LioraV6) reported
@EE Hi Matty, it's been 20 minutes and I'm patiently waiting for a response. The website is useless. Chat isn't working either. Help!
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Russell Fox
(@RussellFox978) reported
@DanTye3 @VodafoneUK Mate, go @EE all the way - and forces (serving) friendly. They need to do more work for the veteran community, though. As a very loyal customer, they're still not there yet 🤔
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Liora V
(@LioraV6) reported
@EE Hi David, yes, a PAYG card. It was last used a few months ago. We've been firmly locked down and without need for this backup phone, but now need to revive it quite urgently.
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Adrian W
(@adrianmw75) reported
@EE I'm not an EE customer, will that still work?
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Tony George-Owens
(@TonyOwensActor) reported
@EE Oh it gets better ... apparently you upgrade people to tariffs without informing them that they’re no longer going to be on sim only ... so when I try and leave I’m told I’m contracted to another year at least!! WTF! Then when trying to speak to customer service I don’t get a ...
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Graeme Cole
(@elocemearg) reported
@EE Hang on. The letter I received clearly states "you can switch to receive all future bills online at My EE". Now you tell me I can't. So you're calling Mark Carberry a liar? How many other people has he sent this letter to?
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stephen beattie
(@sbeattie87) reported
from
Romford, England
@EE hey I am getting very bad internet signal, whats going on?
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Liora V
(@LioraV6) reported
@EE hello, my mobile has been locked due to lack of use. Your chat online refuses to deal with me. Your telephone help number is the same. What to do?
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Pink & Susan
(@Wiblicks) reported
@Wiblicks well that sorted that out. The @EE signal is now so week that siting in the living gets us nothing; it will log in to @Twitter but it can't up load all the info. Even sitting in the kitchen we have only one bar where as a year ago that would have been 3.