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EE outages and service status in Newport, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Aug 21, 12:59 PM GMT+1.
  • 67% Phone (67%)
  • 33% Internet (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Hengoed, Pontypool, and Cardiff.

CityProblem TypeReport Time
Hengoed Phone 3 days ago
Pontypool Phone 12 days ago
Cardiff Internet 22 days ago
Cardiff Wi-fi 2 months ago
Cardiff Wi-fi 2 months ago
Cardiff E-mail 2 months ago

Nearby cities with recent reports

Hengoed

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • LippyBoy123
    Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • MaartenSleeckx
    Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • TheRealBerty
    Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • stewpalm
    Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • atifter
    Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cariboo9361961
    🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported

    @EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!

  • OliverH69492772
    Oliver Hodgson (@OliverH69492772) reported

    Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE If Openreach can’t sort them self out and supply a reliable service, then we should be allowed to cancel our contracts free of charge. It’s a complete shambles that many of us are self employed and can’t work. @Starlink can you come to the rescue!!!!.

  • NaomiLWood
    Naomi Langford-Wood (@NaomiLWood) reported

    @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

  • fordtastic101
    fatish (@fordtastic101) reported

    @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

  • missinflower
    ⭐️LittleOne⭐️ (@missinflower) reported

    @EE called for broadband deals and 20 mins still on the call with the advisor unable to get into the system wasting my time! Been a customer for over 20 years!

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE Yet again another failure of Service, Fibre went down on 14th, engineer showed up Daniel Cox today, internet went down again after 1hr that’s all properties on the road again. It’s just not good enough!!!

  • bezberesford
    Bez Beresford (@bezberesford) reported

    Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

  • thebadgerf1
    joe bloggs (@thebadgerf1) reported

    @EE Would do but I have no signal