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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10, NP20 and NP11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 03/09/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Blackwood, Cardiff, Newbridge, Caerphilly, Barry, Hengoed, Pontypool, Cwmbran and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCardiff Internet
United KingdomNewbridge Wi-fi
United KingdomNewport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sg06297 sg06297 (@sg06297) reported

    @EE My credit disappeared, I forgot to make a chargeable call. I can't get through to customer services and I need the phone in the morning. Can you help?

  • Siobhan_Evans Siobhan Evans (@Siobhan_Evans) reported

    @kpow85 @EE Just take it straight to @actionfrauduk instead I think. Never ending can’t get no sense!

  • jon16923 jon williams (@jon16923) reported

    @EE hi was just wondering if your repair service covered the charging port seem to have an issue cable's saying in place just wondering if you repair that and how much it would be please many thanks

  • kpow85 Kathryn powell (@kpow85) reported

    @EE @Siobhan_Evans absolutely shocking customer service ….yet again!!!! Never got the call bk promised initially then to be Constantly on hold trying to correct an error caused by EE only to be cut off and told to email someone else to escalate the issue.

  • adz_1017 Adz⭐️ (@adz_1017) reported

    @ee ******* fix your Wi-Fi you stupid *****

  • IanFirman1 Ian Firman (@IanFirman1) reported

    @EE My iPhone 12 has literally just went blank, switched off and won’t charge up. Perfectly working fine and then nothing. Any help here?

  • CuellEmilio HiddenDagger (@CuellEmilio) reported

    @EE good afternoon I have sent a message about a problem

  • DebbieCF_UK Debbie Frayne (@DebbieCF_UK) reported

    @Digenie @EE Appalling network speeds which struggle to get that fast & can’t even open an email, app or an Internet page. Oh wait a minute, I’m in a building… that’s why!

  • ohsebsebseb ohseb (@ohsebsebseb) reported

    @jonoread @nickrf1966 @EE Seems to work fine now! I thought it was a problem with the modem chip in the phone which they've conveniently changed in pixel 7 pro. Who knows! 🤷🏻

  • m1key_m Mikey! (@m1key_m) reported

    @EE Hi Helen, The issue is still the same sadly! There was another update but all balances still showing as 0.