EE

EE Outage Report in Newport, Wales

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Newport come from postal codes NP10 and NP20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 06/06/2025 13:20

June 06: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Blackwood, Newport, Caerphilly, Hengoed, Abertillery and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomBlackwood E-mail
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thejoolzman Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cor3y_corz Corey (@cor3y_corz) reported

    @EE This still doesn’t help my high bill

  • BurstFfsLuke BurstFfsLuke (@BurstFfsLuke) reported

    @EE No I'm not sure what it is but it went off again and I reset the it started working again could this be a router problem?

  • madashington Mark Atkinson #PrayforUkraine (@madashington) reported

    @Tdal1369 @EE I did a chat with BT to make sure my account was okay. Then rang EE who raised an incident. Was sorted within a few hours

  • EmmaC0601 Emma Cozens (@EmmaC0601) reported

    @EE @Jparfitt12 Same issue here - been like it for over 48 hours!

  • ShibaRick Rick Shiba (@ShibaRick) reported

    @EE *Cue the classic Karen comment* "I've been a loyal customer..." Blah blah... I am legitimately disappointed in EE service when I was abroad in Amsterdam last month. I thought I had free EU-roaming but I had no 4G whatsoever (unexpectedly) in a foreign country...

  • Jparfitt12 James Parfitt (@Jparfitt12) reported

    @EE any idea why my signal has gone to pot in Somerset, can't get signal missing phone calls and messages as have emergency only on my phone. #ee

  • curly2baldy Sam Williams (@curly2baldy) reported

    @EE Woke up to no signal 👌 are we down in the bassetlaw area?

  • EmmaC0601 Emma Cozens (@EmmaC0601) reported

    @EE No network for 48hours - BA9 - what is going on?!

  • TheRealLNE Leigh (@TheRealLNE) reported

    @EE You haven’t replied to my message from yesterday about not having signal in BA9 for two days and counting.

  • simonmack7 supersi (@simonmack7) reported

    @EE why does my data now have a cap on it and somehow my data being used very quick when never use to be ? If i used my date it would carry on and charge me but now it doesnt let me use it until i pay to get more. Its silly and not safe as i use phone for work too