EE outages and service status in Newport, Wales
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- EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (33%)
- Wi-fi (33%)
- E-mail (17%)
- Total Blackout (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 20 days ago |
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Wi-fi | 22 days ago |
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25 days ago | |
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Total Blackout | 28 days ago |
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Internet | 28 days ago |
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Internet | 29 days ago |
Community Discussion
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EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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John Wilkinson โ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isnโt letting me log in. Says thereโs an error. Donโt even phone me to say Iโm behind on my bill when itโs your system thatโs crap. Happens every month Iโm gonna move contracts soon
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service ๐
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david pimm (@fireavon) reported from Clevedon, England@EE Now on with boda as they support my 999colouges. Pitty tho
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Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, WalesWish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home ๐
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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JโMES VINCEฮ T ๐ณ๏ธโ๐ ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, WalesHey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is โaquaโ colour again it still no joy.
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๐๐ฆ๐๐ ๐๐ ๐๐๐ฃ๐ค๐๐ฅ (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated Iโm feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been ๐past 6yrs, now my solicitor is involved!
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving ยฃ31.98! a month. With the help of this fine gentleman @misamarrai @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Oor Leigh Cairngorm (@weecass1888) reported@EE signal oitage again in the AB54 area
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Paul Rutherford (@Rutherford_Paul) reported@EE I can assure you I get no signal whatsoever. And I have the latest iPhone too. I used to get 5G there. I raised the issue at the local EE Shop & was told the problem is engineers cannot gain access to where the problematic mast is. This was 3 MONTHS AGO! Itโs so so poor!
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๐บ๐๐๐ ๐ถ๐๐๐๐๐๐ (@KateGleeson1) reported@EE Hi, my mother has been trying to get through to your customer service all morning with no luck. Sheโs disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? Weโd really appreciate the help. Thank you.
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Michael Williamson (@michaeljw_97) reported@EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add
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shaun bull (@shaunwbull) reported@EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked
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๐น๐นCariboo๐น๐น (@Cariboo9361961) reported@EE please fix your data connection, because yesterday, couldnโt use my data!!!!
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Gavin Baxter (@GavinBaxter2) reported@EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.
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Craig Cassells๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฌ๐ง (@MitzisLapdog) reported@DerekAllan61 @EE My wife and I buy brand new mobiles every 3 years (usually Xiaomi previous years model at knocked down price) and have our sim with Talkmobile. Has been ยฃ5 per month for years for 10 years, just every now and then they increase the data allowed. Never been a problem.
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Musical Shrimper ๐ถ๐ฆ (@musicalshrimper) reported@England @EE Itโs awful
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Kev (@vpharm) reported@EE im not a customer & dont feel comfortable giving my surname & date of birth. Especially as EE was fined for data breach & by ofcom millions of pounds. I will give person who claims to live at my address their account number, my address as they claim to live here & my phone #