EE Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10, NP11, NP20 and NP19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Usk, Cardiff, Ynysddu, Cwmbran, Newport, Caerphilly, Pontypool, Hengoed, Blackwood and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mark
(@marko6_mark) reported
@EE 5G often comes up on my handset but mobile network is slow and sometimes doesn't connect at all im having constant connection issues also calls dropping out etc I've done all the trouble shooting and still having the same issues please can someone sort this out ?
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Jessica
(@Mrs_Shakes) reported
@EE Hi! Is your app not working for PAYG? My mum's ac says she has 0 minutes and texts despite her pack renewing, it's been like that for over a week now. Her pack renews every 7 days. She has no idea how many minutes or texts she has.
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Sonny Nwachukwu (jnr)
(@SJ_Nwa) reported
@bt_uk Your slogan is "We connect for good" Ironic cause I've been waiting nearly a month for broadband due to them having 'connection problems' to send an engineer out? @EE #awks
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Jason Elsom
(@JasonElsom) reported
Moving from BT to @EE, which is the same company, has been hell on earth. I have never experienced quite such incompetence in my life. Just saying…
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David J. Bradshaw
(@davidjbradshaw) reported
Need to down load invoices from @EE. Site broken and phone support just refused to send them to me.
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Bigox67
(@bigox67) reported
PART 1 @EE everyone avoid this scam company. @bt_uk are moving their mobile network to EE so I moved over. Less than hours later I wake to a text from a bank and someone else's daughter, sent to her number which wasn't on my sim.
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Emma Wood
(@Emmawood3108) reported
@EE @rootmetrics If ee are the best why is the signal so bad in South of England. I have struggled to get even 2 bars for the last 2 months and nobody can tell me why.
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Stephen Mozley
(@MrStephenMozley) reported
@rwgcomms @EE Very disappointed at the lack of communication re not being able to receive or make calls from Guernsey. Sent several emails and spoken to @rwgcomms but no nearer to resolving the issue. Poor service.
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Scott Ogilvie
(@weeogie) reported
@AjayTarper @EE Yeah I get the same. Must be a problem in their side….
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Sonny Nwachukwu (jnr)
(@SJ_Nwa) reported
So @bt_uk slogan is "We connect for good" Ironic cause I've been waiting nearly a month for broadband due to them having 'connection problems' to send an engineer out? @EE #awks