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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10 and NP20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 12/26/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Blackwood, Penarth, Cathays, Clevedon, Usk, Ynysddu, Cwmbran, Pontypool and Hengoed.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomNewport Total Blackout
United KingdomCardiff Phone
United KingdomNewport Internet

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jakeclarke1306 J₳₭Ɇ (@jakeclarke1306) reported

    @EE a 10% price increase on my monthly plan? That’s daylight robbery! What exactly are you doing to improve the service to justify such a steep increase? Thinking about telling you to stick your contract to be honest. Absolute joke.

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Robo85 @EE You will lose the Wi-Fi passwords but you can always put them back in, it’s worth it if it fixes your problem to 150

  • moneypenny1966 Debbie Fleming (@moneypenny1966) reported

    @EE Are your phone lines down. ??

  • Amanda234712 Amanda (@Amanda234712) reported

    @EE There’s problems in the London area . I was on a phone call to a consultant it cut off so I guess I won’t know the outcome just yet……….

  • SarahReinholds Sarah-Jane Reinholds (@SarahReinholds) reported

    @EE I have been trying for 3 days to contact you via 150 and other telephone call methods/numbers and it’s not working. Are you having a problem? The chat feature is also not available on the app or website.

  • Stuart_Provan Stuart Provan (@Stuart_Provan) reported

    @EE your customer support is shocking. For the 3rd month in a row I’ve had a randomly large amount of mobile data disappear from my account on the day it renews. Your live chat is crap, and your wait times are unacceptable for anybody that actually has anything to do. Any help?

  • ItzLaw_ laura taylor (@ItzLaw_) reported

    @EE why are your contact numbers not working? Waiting on a new phone. How do I get in touch????????

  • Robo85 Robo85 (@Robo85) reported

    @EE @Matthewhewitt84 I am having this same issue. Resetting network settings seems a bit extreme as I'm pretty sure I would lose all of my wifi passwords...any other fix?

  • 0mnomnomi ᴮᴱJaysBlockingMyAss⁷|🍎💳🎮📗💅🍔✨ (@0mnomnomi) reported

    @EE You people charged £4 me for calling your customer service number💀😭are you serious?!? I called that number to pay for my mum's bill, you didn't pick up and yet you charged me anyway. I want that money to be taken off my bill.

  • pezza_91 Perry Kennedy (@pezza_91) reported

    So thats @EE piling on to the cost of living crisis for everyone. Increasing their bills by nearly 10% from April due to our useless government doing nothing to help arrest the out of control inflation meaning a CPI+3.9% equates to a 10% increase for everyone #whatajoke