EE outages and service status in Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (33%)
- Wi-fi (33%)
- E-mail (17%)
- Total Blackout (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 11 days ago |
|
Cardiff
|
Wi-fi | 13 days ago |
|
Cardiff
|
16 days ago | |
|
Cardiff
|
Total Blackout | 19 days ago |
|
Cardiff
|
Internet | 19 days ago |
|
Cardiff
|
Internet | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
-
Ben mayo (@Benjymayo) reported from Caldicot, Wales@EE hi there, trying to get onto my EE, but no joy. Canโt get hold of anyone for help either?
-
Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, WalesWish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home ๐
-
๐ฃ๐บ๐ฟ๐๐ฝ๐ฝ ๐ซ๐พ๐๐๐ ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆข (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโt seem to have an issue
-
Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I canโt. Can someone help
-
Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving ยฃ31.98! a month. With the help of this fine gentleman @misamarrai @EE
-
๐ฎ DullUddenCow ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UKโs favourite network my arse!
-
jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming ๐
-
Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
-
Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the ยฃ85 cash back promised. Take anything owed out of that ๐๐ผ avoid Talk Talk!!!
-
Tom Wise ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐ฎ๐ช how customers calls should be handled ๐๐ผ๐๐ผ
-
Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesBetween the service Iโve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems ๐๐๐
-
Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
-
Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE weโre having more issues with your broadband again! Not working at all now, and according to the online tools itโs all working fine!
-
Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
-
Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
charlesTdale (@charlesTdale) reported from Penarth, Wales@sarky_sheena @EE Iโd have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Derek (@DerekAllan61) reported@EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE
-
Hatz (@DevilHatman) reportedDO NOT EVER BECOME A CUSTOMER OF @virginmedia THEIR NETWORK IS UNSTABLE AND NOT FIT FOR PURPOSE. THEY WEASEL OUT OF DELIVERING A SERVICE BY SAYING THEY ONLY GUARANTEE ONE PART OF IT AND CHARGING THE EXIT FEE. THE ยฃ28M @Ofcom FINE WAS 100% DESERVED. LOOKING AT MOVING TO @EE
-
Ash 1974๐ด๐ (@andy_horner) reported@EE Canโt even call as your system wonโt let me, really is this what you call service?!?!
-
Kev (@vpharm) reported@EE Can government seek the ARREST of EE Chief executive & charge them for running a company that failed to do anti money laundering checks or address checks? EE should be issued ยฃ1 billion fine as penalty. That will help the treasury & clamp down on criminal companies like EE!
-
CHX Roller (@FareJacob) reported@EE Thanks the issue has now been resolved. CHX Wimpole.
-
simon withers (@KalEl_WBS) reported@EE why do you advise to contact you if you have issues then get a generic response! Network update: We couldn't find a problem in location:This may have been a one off and we recommend you restart your device. Itโs not a one off!!
-
Hazbulla (@Hasbullins) reported@EE has the be the worst network on the planet it is absolutely **** cant even run an ITV stream with full 5G. Dogshit
-
Scooby Miller (@Ragingtaxpayer) reported@EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.
-
Kev (@vpharm) reported@EE ee are aiding criminals. They allowed someone to claim to live at my address! They have NEVER lived in my community let alone my HOME! EE are doing this on purpose & EE should be fined!
-
Xankoshu (@Xankoshu) reported@EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?