EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Total Blackout	2 days ago
Cardiff	Internet	3 days ago
Cardiff	Internet	3 days ago
Hengoed	Internet	18 days ago
Cardiff	Internet	29 days ago
Pontypool	Wi-fi	30 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 59 seconds ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Eugene OCarroll (@EugeneOakharold) reported 4 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 4 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Robert Purvis (@robertpurvis) reported 9 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Andy Petersen (@AndyJPetersen) reported 9 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Gill Howells (@gilliehowells) reported 14 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Michèle Seren💙 (@MicheleSeren) reported 21 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Atif Raza (@atifter) reported 23 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Steffan McMahon (@Steffan_McMahon) reported 25 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 28 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Steffan McMahon (@Steffan_McMahon) reported 40 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 43 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 43 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Rhys (@TheRhysCooper) reported 48 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Vale Cake Boutique (@VCBcom) reported 49 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Kathryn Williams (@KathW80) reported 54 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 58 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Rhys Cooper (@TheRhysCooper) reported 58 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  david pimm (@fireavon) reported 59 minutes ago from Clevedon, England

  @EE Now on with boda as they support my 999colouges. Pitty tho

• 
  Ash Lister (@AshL93) reported 59 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 7 minutes ago

  @EE can someone message me re data roaming abroad? I’ve not had signal for 12 days I’m just WiFi hopping so I can’t ring 150 and your dm’s just go to an AI bot

• 
  🐏 🤍 𝒢ℯ𝓂𝓂𝒶 ℳ𝒶𝓇𝒾ℯ♡ 🖤 (P) (@PrincessPink_86) reported 10 minutes ago

  @EE to anyone contemplating entering into a contract for provision of a mobile service in #York (particularly YO30 area) where @EE is the provider or anyone who uses the same infrastructure - don’t is my advice.

• 
  chris (@CI2222995386597) reported 10 minutes ago

  @EE I know you say contact through the app. But that’s not working for me. What’s your phone number or email where I can find out if and why you put a managed WiFi that can’t be deleted but that turns itself on, or is this a police matter?

• 
  Simon Denye (@simondenye) reported 10 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Json (@Stuff1646) reported 11 minutes ago

  @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.

• 
  David Booth (@Boothy_4) reported 13 minutes ago

  @_nicks_tweets @EE Same issue!

• 
  Json (@Stuff1646) reported 16 minutes ago

  @EE @sarkeycockney That's utter ballshit and you know it. You have manually with mouse click, closed the complaint as you think being quiet will make the complaint go away.

• 
  Avril Newman (@AvrilNewman9) reported 22 minutes ago

  How many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves

• 
  Eliza Coutinho 🇵🇹 (@4thdimensionl) reported 25 minutes ago

  There’s football matches to be watched and @ee is down.

• 
  JC (@jaykona3670) reported 27 minutes ago

  @EE I have called this number many times, I’ve replied to the text messages, I’ve done everything EE have suggested and all it’s achieved is frustration, my afternoon wasted and I’m no further ron. So can you get me someone who can fix this without wasting anymore of my time.