EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Pontypool, Cardiff, and Hengoed.

City	Problem Type	Report Time
Pontypool	Phone	2 days ago
Cardiff	Internet	12 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	1 month ago
Cardiff	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 2 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Eugene OCarroll (@EugeneOakharold) reported 8 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Connor Botwright (@ConnorBotwright) reported 8 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Ash Lister (@AshL93) reported 8 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Rhys Cooper (@TheRhysCooper) reported 10 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Desta Omar (@desta_omar) reported 16 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Heidi Wurst (@Heidi_Wurst) reported 20 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Eddy (@ChrisEddy_7) reported 21 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  sheryl fussell (@chickenshed24) reported 22 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Iestyn T Davies (@iestyntdavies) reported 24 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  sheryl fussell (@chickenshed24) reported 28 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Chris Woods (@w00dsy_10) reported 30 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  CM Kerplunk (@Rivers_Slowmo) reported 30 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  lee williams (@thelee_x_w) reported 37 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 38 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 41 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  charlesTdale (@charlesTdale) reported 41 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Ben mayo (@Benjymayo) reported 46 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  Cath Colleypriest (@CathFluffybob1) reported 55 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  david pimm (@fireavon) reported 59 minutes ago from Clevedon, England

  @EE Now on with boda as they support my 999colouges. Pitty tho

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  toby (@tobyryland1) reported 8 minutes ago

  @EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service

• 
  Kevin Anthony Haynes (@anthony_ha15609) reported 12 minutes ago

  @EE @VirginMedia Long seen some play legal moves via The Walking Dead, years ago, which some of my funds also paid for much zombie production. Trouble is when it's a success the rats come sniffing via Disney, and TWD in France, so don't want my get my U.S compound interest slice.

• 
  𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported 14 minutes ago

  @Hepworthclare @EE "How Can I Get Some Service" Vote for someone who doesn't support telecommunication monopolies which inevitably end up screwing over customer?

• 
  bill calgotra (@billcalgotra) reported 14 minutes ago

  @KellyHatfieldx @EE Terrible when something goes wrong.. happy to take your money though

• 
  Ravi Dheer (@RaviDheer) reported 15 minutes ago

  @EE why is your App so rubbish. I try to pay my bill and I get an error, I don't know if it is paid or not. Every month it's the same problem. I can't find anywhere to contact customer services if it even exists. Such poor service.

• 
  John (@j199024) reported 19 minutes ago

  @EE Your broadband service is horrendous. £120 per month for Internet and TV and if the Broadband doesn't work literally shuts everything down for hours at a time, horrendous.

• 
  Andrew Western (@AndyWestern) reported 22 minutes ago

  @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃

• 
  Scott Mackie (@smacktoid) reported 22 minutes ago

  I’m never buying anything from @EE again. Shambles of a company.

• 
  Mad Dog (@matdodd) reported 22 minutes ago

  Ordered a new phone through @EE at 10am on Tuesday, still hasn't been dispatched and the online help is next to useless. I won't be able to take delivery for the next week so they'll just have to lump it.

• 
  🧡❤️‍🔥🅖🅘🅖🅘❤️‍🔥🧡 (@itsmegigi_89) reported 26 minutes ago

  @EE whats happening with your internet its down yet again