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EE outages and service status in Newport, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 16, 9:18 PM GMT+1.
  • 81% Internet (81%)
  • 19% Wi-fi (19%)

The latest reports from users having issues in Newport come from postal codes NP20 , NP10 , NP11 and NP19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Newport, Hengoed, Cwmbran, New Tredegar, Bargoed, and Blackwood.

CityProblem TypeReport Time
Cardiff Internet 2 days ago
Caerphilly Internet 2 days ago
Newport Internet 5 days ago
Newport Internet 5 days ago
Newport Internet 6 days ago
Hengoed Wi-fi 10 days ago

Nearby cities with recent reports

Cardiff

1 recent signals

2 days ago
Caerphilly

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • welshpolitical
    Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Azz_Culbertson
    aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • DestinyRoja
    Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales

    @EE why would you remove my discount, overcharge me £100 and refuse to fix it

  • Heidi_Wurst
    Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • AndyJPetersen
    Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • gavinlew
    Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • Daniel_Dineen
    Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • atifter
    Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • TomWise_
    Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • rustyrossco
    Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Samomit29
    Jee (@Samomit29) reported

    @EE 14 years of being a customer and you can’t provide me a decent service

  • AndyC_52
    Andy  🇬🇧 🇺🇦 (@AndyC_52) reported

    @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window

  • AndyC_52
    Andy  🇬🇧 🇺🇦 (@AndyC_52) reported

    @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window. This was yesterday. Got a new time slot today and hoping the iPhone 16 gets delivered

  • mared_williams5
    Mared Williams (@mared_williams5) reported

    @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

  • kaileslie85
    nk kai (@kaileslie85) reported

    @EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract

  • chriscapitale
    Chris Capitale (@chriscapitale) reported

    @EE be a champ, buy @O2 and invest in their network

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

  • BeatnikBrian
    ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported

    @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

  • KingArtAT
    ZŁOTÓWA ***** *** (@KingArtAT) reported

    I hate @EE . It’s the worst network right now. I can’t wait for my contract to finish.

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!