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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10, NP11, NP20 and NP19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 12/01/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Ynysddu, Cardiff, Cwmbran, Newport, Caerphilly, Pontypool, Hengoed, Blackwood and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomYnysddu Internet
United KingdomCardiff Internet
United KingdomCwmbran Internet
United KingdomNewport Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 1T_1986 Mat Wood (@1T_1986) reported

    @EE is a decent network, unless you want to use your phone in a different country then it’s an unmitigated shitshow, to use your phone abroad just follow this link. *Clicks link. Nah sorry we can’t do that you need to click this link *Clicks link Nah sorry.

  • AC_74_ Andy  🇬🇧 🇺🇦 (@AC_74_) reported

    @EE is there any issues with mobile and broadband. See people reporting issues with there mobile and broadband. Iv just mobile and I’m not having any issues. But if there is issues and i end up having issues then i know

  • renzzzzs_o 🧚🏾 (@renzzzzs_o) reported

    I swear @EE hate me! Never help me when I need it. Been with them for over 10 years and always the same ****. Over it

  • hawkins_carole Carole Hawkins (@hawkins_carole) reported

    @EE Since the compulsory change arranged by BT without consent to you the inbox for emails has been swamped with scam emails pretending to be you - this never happened with BT so who are you giving email addresses to?

  • mitsyarty Jo (@mitsyarty) reported

    Why has GBNEWS been removed from @EE? It's bad enough that I'm forced to watch the adverts on Internet TV, but this seems like a nasty form of censorship.

  • SatanicTaxi DanBoy (@SatanicTaxi) reported

    @mfmusicami @EE Absolutely is the worst network now the fall of @EE

  • Ben_W_ BenW 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍿🎬⛏️ (@Ben_W_) reported

    @EE sort ya fricking network out!!! FFS

  • drw2803 Dave Watkin (@drw2803) reported

    @EE definitely something going on with the mobile phone signal. Downdetector never lie it can’t just be in my area. Also Wi-Fi calling is disabled currently. Text messages are coming through in batches. There is definitely something going on.

  • superhoop_64 Mark Davies (@superhoop_64) reported

    @ee.co.uk Has to be one of the worst companies I have had to deal with. Really bad service, a charge taken for a unreturned box, that was returned and confirmed by EE. Terrible reception means it is difficult or impossible to watch live TV.

  • MillyGandy Milly Gandy (@MillyGandy) reported

    @EE Maybe make sure that these imposters - when commenting on your main account thread - are shut down !!!