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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10, NP18 and NP20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 08/16/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Llanbadoc, Pontypool, Caerphilly, Abertillery, Barry, Blackwood, Penarth and Caldicot.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomLlanbadoc Phone
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thedelboy Derek Turpin (@thedelboy) reported

    @EE reminder folks EE are a terrible company to be with in my own experience! Don't renew your Contracts as they lie to you about the yearly increase by stating "It's a Requirement" its not! It's their Choice! Still no letter about my dispute so I can go to the Ombudsman!Tossers!

  • RoySmit13823410 Roy Smith (@RoySmit13823410) reported

    @EE Its reading Invalid Sim Card Network locked Sim Card Inserted

  • andreww82 Andrew Whitehurst (@andreww82) reported

    @EE Yes, same issue

  • VWRichie22 Richie 🇬🇧 (@VWRichie22) reported

    @EE @MarcAllera need a signal boost in the area of Deddington/ North Aston ( Oxfordshire) been bad for years

  • helena_kisf Helena Kisf (@helena_kisf) reported

    @EE Hello ee for some reason my phone has been saying no service since yesterday and I can’t call customer service for help cause there is no service I’ve tried to take my sim in and out airplane mode and even turned it off nothing is working @EE pls dm it’s not letting me dm @EE

  • corriestapo Corrie Stapleton (@corriestapo) reported

    @StanisStan @EE The complaints form doesn't work. It comes back with an error saying it must be less than 500 words. When it's 100% well under 500 words

  • nachiket1510 Nachiket Dave (@nachiket1510) reported

    @EE I am trying to transfer my old number on the EE network but the online transfer form isn't working. Do you have an alternate solution?

  • HeldinEU Held der Arbeit (@HeldinEU) reported

    @EE my broadband seems to be down. Switching off and on twice didn't fix it. Please advise

  • KingOnQue A Young (@KingOnQue) reported

    You can change your tariff on @O2 from the app with no issues. @EE on the other hand still have an outdated number you have to ring just to change your tariff while also being harassed to spend more on other things! Turn it in 🥱

  • KatyGreenEyes Catherine Smith (@KatyGreenEyes) reported

    @Sammysaurus95 @EE We are having the same issue. Just a flat can't load. I've had issues paying my bill the last 2 months too. Says the screens not available so I've had to phone to pay it.