EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	11 hours ago
Cardiff	Wi-fi	3 days ago
Cardiff	E-mail	6 days ago
Cardiff	Total Blackout	8 days ago
Cardiff	Internet	9 days ago
Cardiff	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 9 seconds ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 3 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Dan Dineen (@Daniel_Dineen) reported 4 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Angela Sweeney (@angelawales) reported 5 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 9 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Heidi Wurst (@Heidi_Wurst) reported 11 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  kebab (@kenandavestone) reported 14 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Andy Petersen (@AndyJPetersen) reported 15 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Eugene OCarroll (@EugeneOakharold) reported 17 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 18 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 23 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Steffan McMahon (@Steffan_McMahon) reported 30 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  aaron (@Azz_Culbertson) reported 30 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Iestyn T Davies (@iestyntdavies) reported 30 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Jules Morgan (@thejoolzman) reported 37 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  K A C E Y (@KaceyEdwards91) reported 44 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Orange head (@rustyrossco) reported 53 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  jude wood (@judiththomas4) reported 55 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Daniel Thomas (@dklthomas6666) reported 55 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 56 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  F3spirit (@originaf3spirit) reported 3 minutes ago

  @EE A 30 yr customer is having their account access and line suspended for £ 22 connections unresolved complaints open closed within 24hrs Resolution required.

• 
  Hazard Hyena (@hazardhyena) reported 3 minutes ago

  @TheBeardedNardo @EE To as a customer for such personal information its not right and should not be tolerated

• 
  DftguyUK (@BigGayDanxx) reported 7 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  Sheree (@sheree17smith) reported 9 minutes ago

  @EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.

• 
  Shaun Masterton (@Notretsam) reported 11 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  Hazard Hyena (@hazardhyena) reported 13 minutes ago

  @TheBeardedNardo @EE Honestly this is very poor business practices as a company and makes even me question how legitimate as a company you are you should be prioritizing your customers over anything else and working with them to find a solution this is poor business practices

• 
  mark palmer (@MaverickMark) reported 13 minutes ago

  @EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 15 minutes ago

  @EE Thanks but I can't call from my mobile as there's no signal and my landline package (which I resent having to pay for but have to have because of the lack of signal) doesn't include calls to 07nnn numbers.

• 
  Colin Gale AFC LD (@colingale) reported 16 minutes ago

  I see posts on here slating @EE I have been a broadband customer since 2017 and earlier this year I took out a phone contract and got a great deal as I now have both with them. I have been very happy with their service.

• 
  Zander Lavall (@Zander_Lavall) reported 25 minutes ago

  @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable