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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10 , NP19 , NP20 , NP18 and NP11 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, Pontypool, and Abertillery.

CityProblem TypeReport Time
Bargoed Internet 12 hours ago
Cardiff TV 2 days ago
Newport Internet 3 days ago
Blackwood Wi-fi 3 days ago
New Tredegar Wi-fi 3 days ago
Cardiff Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • rustyrossco
    Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • TheRhysCooper
    Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • Benjymayo
    Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • MrChrisLent
    Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • Welsh_Si
    Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Azz_Culbertson
    aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • LukeSomerset
    𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Huwbertt
    Huw Dobbs (@Huwbertt) reported

    @EE is your login portal currently down? Unable to log into account or EE hotspots

  • Paulchalk1
    Paul chalk (@Paulchalk1) reported

    @EE called you customer service to set up a stand alone watch plan for my son which your website says is available for £7 a month on rolling contract but was told you do not do this.....

  • DanTrotter14
    Dan Trotter (@DanTrotter14) reported

    @TommoSutts @EE Sorry to here that man, there is always help out there. My PM's are always open to vent

  • Ernie9986
    Ernie (@Ernie9986) reported

    @EE are you aware scammers are using your mobile network to try and scam me

  • Buckmyold47
    Buckmyoldfoots (@Buckmyold47) reported

    FFS! Just called @1pMobile again, this time the recorded message "All our agents are really busy!" Looks like they are all down the pub. I'll look elsewhere. Definitely leaving @ee after 30 years!

  • Ricsi95baby
    Richard Sandor Jakovics Ferrari Fury Dior (@Ricsi95baby) reported

    @EE I don’t speak German have never been there

  • RuthieBoob
    Ruth Smith (@RuthieBoob) reported

    @EE It’s more than concerning and there’s no point in getting the return checked because it’s already been confirmed as never being received. I’ve had services suspended because of this and none of it is my fault. I cannot do anything about it it’s unfair. Why was I not informed earlier so I could have made a claim with Royal Mail. The handset is gone through no fault of mine and now I’m liable for it. Even though it was sent recorded but now because it’s been over the time limit I can’t do anything, plus who keeps receipt’s this long.

  • SJG1007
    Sarah 🏎️🐎👾⚽ (@SJG1007) reported

    @EE I've spoken to the team many times about it. They're clueless about it. How about the team fix the issues instead???

  • stevep27a
    StevieP (@stevep27a) reported

    @EE @ach59 So a complaint saying the phone system is the problem and your suggestion is to contact you by phone? 🤔 Absolute genius!!

  • JohnMills972401
    John Mills (@JohnMills972401) reported

    @EE stop getting greedy .new phone nearly 50month .and so many get over slow down on unlimited monthly payment shocking .