1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. EE
  6. โฏ
  7. Newport
EE

EE outages and service status in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 3, 10:45 PM GMT+1.
  • 75% Internet (75%)
  • 19% Wi-fi (19%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Newport come from postal codes NP10 , NP11 and NP19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cwmbran, Newport, Cardiff, Caerphilly, New Tredegar, Bargoed, Blackwood, and Hengoed.

CityProblem TypeReport Time
Cwmbran Internet 2 days ago
Newport Internet 2 days ago
Cardiff Internet 4 days ago
Newport Internet 5 days ago
Caerphilly Wi-fi 10 days ago
Newport Wi-fi 15 days ago

Nearby cities with recent reports

Cwmbran

1 recent signals

2 days ago
Cardiff

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Benjymayo
    Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Canโ€™t get hold of anyone for help either?

  • kenandavestone
    kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE ๐Ÿ˜‚ losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still canโ€™t pay my bill & theyโ€™re not doing **** all to help.

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • welshpolitical
    Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • VCBcom
    Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • KaceyEdwards91
    Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home ๐Ÿ™„

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is โ€˜aquaโ€™ colour again it still no joy.

  • MicheleSeren
    Michรจle Seren๐Ÿ’™ (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still havenโ€™t had confirmation account is closed and still having text message updates about the problems in the area ๐Ÿฅฑ

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • JoanneChurcher
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟJoJo๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! ๐Ÿ˜ก

  • daflewis_botn
    ๐–ฃ๐–บ๐–ฟ๐—’๐–ฝ๐–ฝ ๐–ซ๐–พ๐—๐—‚๐—Œ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿฆข (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโ€™t seem to have an issue

  • welsh_stu
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, Iโ€™m missing 4gb of my data.

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • MaartenSleeckx
    Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dtaylor5633
    Taylor (@dtaylor5633) reported

    @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

  • SebastianGeorg_
    Sebastiian Georg ๐ŸŽ๐Ÿค โœˆ๏ธโค๏ธโ€๐Ÿ”ฅ (@SebastianGeorg_) reported

    Big @EE website down. Kmt

  • blenchy79
    HB79 (@blenchy79) reported

    @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

  • chellebadita
    Rachelle Georgina๐Ÿ‡จ๐Ÿ‡ฎ๐Ÿ‡ท๐Ÿ‡ด๐Ÿ‡ฉ๐Ÿ‡ช๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@chellebadita) reported

    @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

  • shaun___97
    Shaun (@shaun___97) reported

    @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

  • TrEvvaaaaaa
    Up2Terv (@TrEvvaaaaaa) reported

    @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet Iโ€™m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny

  • Joesgill
    Joe Gill (@Joesgill) reported

    @EE can you update me if your network is down. My phone signal, WiFi & your website is down

  • Jasont72
    Jason tulip (@Jasont72) reported

    @EE Donโ€™t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

  • tank_matt
    TankMatt and 452 other people (@tank_matt) reported

    @EE I will put it here. I canโ€™t call and get told to use the relay app because what donโ€™t work due to the issue Im having

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??