EE outages and service status in Newport, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 2, 12:24 PM GMT+1.
- Internet (50%)
- Wi-fi (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 7 days ago |
|
Cardiff
|
Wi-fi | 29 days ago |
|
Cardiff
|
Wi-fi | 1 month ago |
|
Cardiff
|
1 month ago | |
|
Cardiff
|
Total Blackout | 1 month ago |
|
Cardiff
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Desta Omar (@desta_omar) reported from Cardiff, WalesCan’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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david pimm (@fireavon) reported from Clevedon, England@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa :) (@lsl_scott) reported@EE so angry with EE metrocentre. Given a price from Z fold 8 this afternoon but didn’t have my I.D with me. Called the store to double check the cost who said it’ll be that cost because of a new customer discount. Travelled 40 mins each way to be told, rudely, it’s not correct.
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Mark (@MarkAmiga) reported@EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router
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Luke Marsh (@luke_marsh_) reported@EE Help please
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Fung (@androidfung) reported@EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.
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Beverley Rutter (@BeverleyRutter) reported@ee yet again we have poor coverage, but each time I check the app it says no problems in area. Well I’m stood with my phone in front window looking onto a mast and I have 1 4g bar. Clearly something isn’t working yet im still paying for a decent coverage/reception
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Alan Battaglia (@BattagliaAlan) reported@MsVespertilio @EE EE are awful they charged me 270 pounds for a supposed breach of contract , they admitted that they have no proof but I had to pay in protest!! 15 years as a customer down the drain never again with @EE
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Scott Mackie (@smacktoid) reported@EE Nah, I’m fed up talking to your teams. I’ve spent something like 6-8 hours either in store or using your online support to get a device returned while you steal my money. I should start charging you.
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Rach 🇪🇺 (@MsVespertilio) reported@Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!
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Forgottengirl078 (@forgottengirl78) reported@EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?
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moonpunk (@moonpunk) reported@tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!