EE Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10, NP11, NP19 and NP20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Blackwood, Barry, Hengoed, Pontypool, Cwmbran and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Newport |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Phone | |
| Newport |
Community Discussion
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EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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stella mellor
(@StellaMellor) reported
@EE yet your broadband service is so bad no matter how many time I complain it was ignored. When I left to go with sky u think I owe u a bill.. all big tech thinknthey can steal of people and its allowed well no- more you make enough money. When my phone contact end I be leaving
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Stu
(@TheNortherner__) reported
@EE All these folk having issues, I've been with EE for 4/5 years & never had a problem even now with 5G ! previously with vodafone = shite ! Work phone on @ThreeUK = shite !
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kris
(@kristianlisle) reported
@EE You guys keep on boasted about best UK network and now free data . My partner can't even receive simple texts which came along way before all this streaming 🧐. She's rung twice to fix it and then fails soon after .
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E. E. Fry
(@sugarcanebook) reported
@EE Loyal customer since 2011, currently out of contract, with EU roaming and unlimited data, but bill is double what was sold and my data is not unlimited. You don't want me as a customer do you? Should I just go elsewhere?
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PlayLab
(@PlayLabTv) reported
@EE another evening ruined by your ****** **** useless, bollocks broadband, you pathetic excuse for a telecoms company.
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caroline eastwood
(@carolineeastwo6) reported
Can somebody @EE contact me to sort out my European roaming please? Spoke yesterday and promised to have it sorted within 24 hours. Activated last week before leaving UK now in Eastern Europe with kids and phone useless. #poor
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Ruth Aylett
(@ruthaylett) reported
@drbowater @EE Oh, I know where the phone is. I left it at the car hire in Seattle shortly before an international flight to Amsterdam and there was no time to go back for it. The car hire have terrible customer service too..
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stella mellor
(@StellaMellor) reported
@EE I have been a customer of ee for years yet you charged. When I took all my contract and under a law that was brough out u r supposed to let the customer no when there contracts runs out from Nov 2021 u carried on charging me for my ipad. Stealing, wont refund yet u think
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Chris
(@ChrisConstChara) reported
@EE Hi, there’s different conversations going on right now. Issue was sorted after 3 days, but I don’t expect to pay for service when I had none
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Jo
(@full_goat) reported
@EE hey guys, I've taken an additional line in store but I'm getting terrible signal during the day at work. Would this fall in a category of a return because of poor signal or does that only apply to home address? Cheers