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EE

EE outages and service status in Newport, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Newport, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 5, 3:48 PM GMT+1.
  • 48% Internet (48%)
  • 29% Wi-fi (29%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 5% TV (5%)

The latest reports from users having issues in Newport come from postal codes NP10 , NP20 and NP18 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Pontypool, Newport, Blackwood, Cardiff, Cwmbran, Caerphilly, Hengoed, and New Tredegar.

CityProblem TypeReport Time
Pontypool Wi-fi 4 hours ago
Newport TV 8 hours ago
Newport Total Blackout 2 days ago
Blackwood Phone 2 days ago
Blackwood Internet 3 days ago
Newport Wi-fi 4 days ago

Nearby cities with recent reports

Blackwood

2 recent signals

2 days ago
Pontypool

1 recent signals

4 hours ago
Cardiff

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • KathW80
    Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • MaartenSleeckx
    Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • DullUddenCow
    ๐Ÿฎ DullUddenCow ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UKโ€™s favourite network my arse!

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • jamcole88
    ๐Ÿ‡ฌ๐Ÿ‡งJamie๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • LippyBoy123
    Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated Iโ€™m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been ๐Ÿ‘Œpast 6yrs, now my solicitor is involved!

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is โ€˜aquaโ€™ colour again it still no joy.

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. Weโ€™ve got an outage in Cardiff but your system says itโ€™ll be back up within 8 days. Thatโ€™s a joke, right?! ๐Ÿ˜ณ

  • Heidi_Wurst
    Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I canโ€™t. Can someone help

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • thisisjmx
    Jโˆ†MES VINCEฮ T ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. ๐Ÿค” [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • TheRhysCooper
    Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • DestinyRoja
    Destiny La Roja ๐Ÿ’– (she/they) (@DestinyRoja) reported from Cathays, Wales

    @EE why would you remove my discount, overcharge me ยฃ100 and refuse to fix it

  • kenandavestone
    kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE ๐Ÿ˜‚ losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still canโ€™t pay my bill & theyโ€™re not doing **** all to help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tonywonderfire
    Tony Not Reform Boomer ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ธ ๐Ÿ‡ช๐Ÿ‡ฆ ๐Ÿ‡ต๐Ÿ‡ฑ๐Ÿ‡บ๐Ÿ‡ฆ (@tonywonderfire) reported

    Hey! @EE the router doesn't work and your app doesn't work. How am I supposed to fix it?

  • Zahxi
    Anoncchi (@Zahxi) reported

    @EE app is busted and the login page loops. Thanks for taking away useful functionality from the router and sticking it in an app that breaks half the time.

  • Equilan
    Equilan (@Equilan) reported

    @EE And that is useless too. Told it I want to pay my bill, it took me to the sign in page then took me right back to the chat with a message saying "You cannot type right now". Get your act together ffs, this is ridiculous.

  • I_Am_Goomba
    Kyle (@I_Am_Goomba) reported

    @EE cant wait for my contract to be up with tesco. Switching to ee as it'll be cheaper amd has a shop like 10 minutes away if I have issues #EEForTheWin

  • __itsjustjj
    JJ (@__itsjustjj) reported

    @femininecheese @EE thatโ€™s the same with me I thought I was the only one. itโ€™s always causing issues

  • shawtty64
    Me (@shawtty64) reported

    @EE still a problem with your website

  • savy2127
    Savy (@savy2127) reported

    @ee why are your signals so **** in Blackpool and Fleetwood. Iโ€™ve not been able to use my data coz of the signal

  • mechmonkey
    Matt (@mechmonkey) reported

    @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?

  • Rubyjones1926
    Richard walker ๐Ÿ‡ฎ๐Ÿ‡ช (@Rubyjones1926) reported

    @EE hoodwinked my 83 yo father in law into a new contract making him believe that would solve his signal issues in his home. That he went into shop to ask for help. Hes Still having signal issues. Now they want ยฃ179 from him to get out of the contract they mis sold him.

  • MCFC2012
    MCFC Ant (@MCFC2012) reported

    Something weird is going on. @EE says there is nothing wrong with WiFi and Router, but every day at least 5 times a day we have no WiFi at home. My dad is on Virgin Broadband and he has the same issues. Anyone on here having WiFi blackouts?