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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10 and NP20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 12/25/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Blackwood, Penarth, Caerphilly, Cathays, Clevedon, Usk, Ynysddu, Cwmbran, Pontypool and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomNewport Total Blackout
United KingdomCardiff Phone
United KingdomNewport Internet
United KingdomBlackwood Total Blackout
United KingdomNewport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeAndison Old Man George💎 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GeorgeAndison) reported

    @EE Worst phone on the market. Cheap plastic and a screen that doesn't work.

  • NOTFORLOSINGTEE “TRUST ISSUES💔” OUT NOW!!! LINK IN BIO!!! (@NOTFORLOSINGTEE) reported

    @EE My two sims have somehow stopped working, sayin’ register failed. Somehow your company, a whole f*ckin’ EE, can’t do nothing to change it. Tellin’ me to get a new sim and ****. Wtf! Fix it instead, bruv!

  • DonnaBeamish Donna Beamish (@DonnaBeamish) reported

    @EE - I’m on holiday and my iPhone 11 now has black thick streaks down the right side. Please help. My phone was still under warranty when I left the UK on 8th May

  • TrinityRossiter Trinity (@TrinityRossiter) reported

    @EE No signal at all. I’ve tried everything.

  • reachdjsparky paul (@reachdjsparky) reported

    @EE can you help no body talking i ask something but no one can help

  • MarkConwayUK Mark Conway (@MarkConwayUK) reported

    @ee You've been sending network problem and fixed messages for almost 30 months. I still have no mobile signal. I have invested over £200 on a meshed WiFi solution to fix the problem, but stop lying to me every month. I will be emailing your CEO tomorrow

  • bunsen1978 William (@bunsen1978) reported

    ******* sick of @EE their service has become so poor. Used to be excellent.

  • MelJD46 Mel D (@MelJD46) reported

    @EE Are there service issues in LE14 today serivce seems patchy at best :(

  • Goatmasterfunk Goatmasterfunk (@Goatmasterfunk) reported

    @virginmedia why is your mobile phone signal so rubbish? I’ve been in Canary Wharf all day and had no service or 3G longer than I’ve had any usable 4G. Same problem at Lewisham. No wonder I never use any date @EE #virginmobile #4G

  • RaeDawnGrady Rae-Dawn (@RaeDawnGrady) reported

    @EE New phone has been on with SIM installed for over 24 hours and still not working- I can’t call 150 for help as the old phone and new phone now don’t work. 😩 HELP! I have my own business, 24 hours without network is a nightmare!