EE Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10, NP18 and NP11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Cwmbran, Hengoed, Pontypool and Llanbadoc.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Samantha (@Samanth82113398) reported from Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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jude wood (@judiththomas4) reported from Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Allan Rees (@welshpolitical) reported from Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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sofia (@sofiaBswaine) reported from Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nomita (@iamnomita) reported
@EE The might be there but not helpfull at all. We are 3 years 5 months EE customer but all we got is disrupted internet provision, sold higher value connection and when we are leaving country and want to cancel it we are levied with hefty charges not there in PCI
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EE Customer Support (@EECustomSupport) reported
@Carry_on_Canine @EE Send us a message to get this issue resolved
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Sarah Booth (@SarahBooth2) reported
@EE I’m messaging through here because it isn’t being dealt by anyone we heard nothing spoke to customer services in store they rang them got nowhere told us to write to head office heard nothing I’m going to keep messaging here everyday till you get head office onto it! 😡
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EE Customer Support (@EECustomSupport) reported
@kingeddie444 @EE DM us to resolve the issue
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Shay Miah (@shaydokenz) reported
@XboxP3 @EE What a wasted opportunity. Wrong company for cloud streaming. Overpriced data plans where as other network providers offer far more reliable 5G infrastructure at lower prices. Clearly shows Microsoft don't understand the UK network providers.
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Richard (@reefruns) reported
@EE Hi, our phones are on your network but not working, we have signal and accounts up to date but both phones can't make calls. We have have data so Whatsapp is working. We have no way to contact you except for Twitter.
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Richard (@reefruns) reported
@EE #EE Hi, our phones are on your network but not working, we have signal and accounts up to date but both phones can't make calls. We have have data so Whatsapp is working. We have no way to contact you except for Twitter.
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Noir1984 (@Noir19841) reported
@Maurice_MazTF @XboxP3 @EE Playing on console is a “how” not a “where”. PlayStation is where you want the games. But HOW would be console. Xbox has a console solution if you want that.
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SenjutsuSage Hi-Fi Rush (@SenninSage) reported
@fluesy_bluesy @XboxP3 @EE If Sony doesn't release all its games on Xbox, why the hell does Xbox have to release all its games on Playstation? It's about time you all stop being such God damn crybabies and grow the f up.
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✖ragincrinz✖ (@ragincrinz) reported
@DarrenMillenium @XboxP3 @EE This all seems to be a you problem. All works fine for me.