EE Outage Report in Newport, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP10, NP20 and NP11.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Newport, Blackwood, Cardiff, Newbridge, Caerphilly, Barry, Hengoed, Pontypool, Cwmbran and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Newport |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Newbridge |
Wi-fi | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
-
Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
-
Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
-
Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
-
Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
-
david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
-
🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
-
floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
-
Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
ethan wright
(@ethanwr04402432) reported
@EE is there still a problem in my area around the outskirts of Liverpool? I spoke to someone the other day for updates on the situation but still not had an update that was nearly a week ago?
-
_________________
(@Kev_Marx) reported
@EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (41)
-
Craig
(@craigyb000) reported
@EE hi sorry to bother you. I managed to get a Xbox series x this morning. I paid the ten pounds and got the order is on its way email. I haven’t had anything else since then. Would I of had something by now if it was being shipped for tomorrow say. Thanks for your help.
-
DoodlesAndDesigns
(@HobbitStumpy) reported
@EE Hi, help plz, my net is down, red lights on the router :( BT engineers have been messing about at the end of the street so I dont know if thats anything to do with it, but I'm off. Thanks.
-
_________________
(@Kev_Marx) reported
@EE Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (3)
-
Natalie Cooper, English voiceover.
(@voiceovergirl) reported
@EE Hi. I haven’t had any phone signal since yesterday morning. Is there an easy way to find out what’s going on please? It’s a business account.
-
_________________
(@Kev_Marx) reported
@EE Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (4)
-
Erin
(@Erin_Yeet) reported
@EE is 01915161645 a legit EE number? They called me 3 times over the past week, I answered and they started asking for personal details for "security reasons". I put the phone down for 30 seconds to Google the number and they hung up on me. If it was EE then it is poor service.
-
Sparticus Variant - Buy British 🇬🇧
(@MrSparticus) reported
well clearly @ee are making too much money, shocking service, anyone recommend a decent provider for 14 new connections?
-
KEITH THE GLASTO NUT.................. ︻デ┳═ー
(@essex_keith) reported
@EE spoke to a ee representative today and said about My data disappearing and got no help at all.. I've been with ee for years and years and felt unhappy with the service I got.. thinking of changing providers now..