EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Hengoed, Cwmbran, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Cardiff	Wi-fi	8 hours ago
Cardiff	Internet	2 days ago
Newport	Wi-fi	5 days ago
Cardiff	Internet	8 days ago
Caerphilly	Internet	8 days ago
Newport	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Ade (@Bubwal) reported 1 minute ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Allan Rees (@welshpolitical) reported 8 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Simon Latham (@Welsh_Si) reported 9 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 10 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Steffan McMahon (@Steffan_McMahon) reported 13 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Rhys (@TheRhysCooper) reported 14 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Chris Lent (@MrChrisLent) reported 16 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  CM Kerplunk (@Rivers_Slowmo) reported 16 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  kebab (@kenandavestone) reported 18 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 21 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  floyd cooper (@floyd2103) reported 23 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 37 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Andrew Lippiatt (@LippyBoy123) reported 43 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  jude wood (@judiththomas4) reported 43 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Eddy (@ChrisEddy_7) reported 48 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Ty✌🏾️ (@Tyrone_PT) reported 53 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Ben Williams (@BenThatFlies) reported 54 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Gill Howells (@gilliehowells) reported 57 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Atif Raza (@atifter) reported 58 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhys Seymour (@SeymourRhys94) reported 4 minutes ago

  @EE Still terrible signal in East Barnet. Really poor that this is still ongoing. Full price, half service.

• 
  Colin Raffell (@Newtonpop) reported 5 minutes ago

  @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

• 
  eMMalouise_2024 (@emlfaulk2022) reported 6 minutes ago

  @GorwayGlobal @EE The app and website are both ALWAYS shocking for bugs and glitches. For a network company, it's wild how bad it is!!!

• 
  NathanJT (@NathanJT) reported 10 minutes ago

  @crit_gen It's still better than @EE 's "chatbot" though, that pretends it can help and then simply either points you at their community section or tells you to call 150. It's utterly pointless.

• 
  Caldoon (@_LFC_Red_) reported 16 minutes ago

  @EE I'm having issues with my internet for some reason. Is there any issues going on in certain areas? My hub keeps flashing orange and everything is connected.

• 
  Derek 🌍🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@PeaceKeeper_411) reported 17 minutes ago

  I got the iPhone Air. Had to swap to pay monthly for eSIM only, 50p cheaper. But the eSIM didn't hop over. So now I have no phone line. Fraud prevention due to one fail. Modern tech eh? @EE

• 
  John 🌈 (@tweetsbyJohn) reported 17 minutes ago

  @EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.

• 
  Dominic Geraghty (@DominicGeraghty) reported 17 minutes ago

  @EE @BT Hi EE and BT - I keep getting demands for payment for a home broadband service that I took from my old to my new address, didn't work, and I cancelled. Please stop sending me demands for money - you closed the case a while ago.

• 
  Emily (@EmilyMcLeish93) reported 30 minutes ago

  @EE having major issues on your site with options being BLOCKED? Trying to check out an item

• 
  Richard Marshall (@Marzy1867) reported 36 minutes ago

  @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.