EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, and Pontypool.

City	Problem Type	Report Time
Cardiff	Phone	2 days ago
Hengoed	Phone	9 days ago
Pontypool	Phone	18 days ago
Cardiff	Internet	28 days ago
Cardiff	Wi-fi	2 months ago
Cardiff	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Eddy (@ChrisEddy_7) reported 3 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Rhys (@TheRhysCooper) reported 23 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Chris Lent (@MrChrisLent) reported 23 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Cath Colleypriest (@CathFluffybob1) reported 24 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Eddy (@ChrisEddy_7) reported 25 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Nörm•i•am (@storrmin571) reported 27 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Atif Raza (@atifter) reported 30 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  lee williams (@thelee_x_w) reported 30 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Rhys Cooper (@TheRhysCooper) reported 37 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  david pimm (@fireavon) reported 40 minutes ago from Clevedon, England

  @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

• 
  Robert Purvis (@robertpurvis) reported 40 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 40 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Dan Dineen (@Daniel_Dineen) reported 41 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Steffan McMahon (@Steffan_McMahon) reported 46 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Jules Morgan (@thejoolzman) reported 47 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Angela Sweeney (@angelawales) reported 48 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 49 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 52 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  sheryl fussell (@chickenshed24) reported 54 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Lee Webster (@leeweb79) reported 59 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcello Mega (@_MarcelloMega) reported 4 minutes ago

  @EE I've replied to the email from the complaints team asking for a call back. If you could look at my email inbox, you'd see a string of complaints to EE going back over all ten years of my being your customer. I can't believe I've put up with it for so long.

• 
  Diane Jeggo (@DiJeggo) reported 5 minutes ago

  @EE shame your online customer service isn't as good as the team in Telford Town Centre branch. Tried to order a bundle of bits for my new phone online, you took my money and promptly informed me it's all out of stock and it wont be refunded to me for up to 14 days. Not great!

• 
  sandie wilson-greene (@sandiewg) reported 5 minutes ago

  @EE when are you going to fix the pathetic coverage in Edinburgh? Since BT got their grubby paws on EE huge dead spots have appeared. Don’t text me to say I’ve got super 5G when I can’t even get 4 🙄

• 
  Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported 6 minutes ago

  @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse

• 
  Hurry Up Harry (@jonesxxx) reported 7 minutes ago

  @EE The only thing worse than "hold music", is hold music chosen by some twenty something experience specialist. You're never gonna please everyone so why not just have some bland background stuff rather than these bloody yodelling trendies?

• 
  Sree Vinayak (@svs_vinayak) reported 9 minutes ago

  @EE I have been told another complaint has been raised to investigate why my original one was closed and Haris confirmed that there were no notes as to the reason. Such poor service.

• 
  Kev (@KevlarBrock) reported 11 minutes ago

  @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 12 minutes ago

  @CallaghanK79781 @EE It's everywhere not one specific area. It's terrible and you know it. We all pay for phone contracts that are useless as we can't get any decent signal anymore in the UK

• 
  Myke Parrott (@Mykep85) reported 15 minutes ago

  Just made a business account with @EE and their service is the ******* WORST I’ve ever had. Absolute load of clowns

• 
  Caustic Chris (@CawSticky) reported 17 minutes ago

  @EE (2/2) I also pay £25/mnth for TV which I can get from HBO for about £10....the equipement is 4-5 year old BT stuff that you wouldn't upgrade. All in all I am getting a ***-deal for £70/month. MUCH slower than advertised AND I have never received a contract, + can't find it online