EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Pontypool, and Cardiff.

City	Problem Type	Report Time
Pontypool	Phone	5 days ago
Cardiff	Internet	15 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	1 month ago
Cardiff	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Chris Lent (@MrChrisLent) reported 1 minute ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Angela Sweeney (@angelawales) reported 1 minute ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  kebab (@kenandavestone) reported 2 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Iestyn T Davies (@iestyntdavies) reported 5 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  jude wood (@judiththomas4) reported 16 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 19 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Allan Rees (@welshpolitical) reported 24 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  aaron (@Azz_Culbertson) reported 25 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Desta Omar (@desta_omar) reported 33 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 37 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 38 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Karma Samsara (@CarolwalesKarma) reported 39 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 39 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  kebab (@kenandavestone) reported 39 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Maarten (@MaartenSleeckx) reported 48 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Simon Latham (@Welsh_Si) reported 51 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Eddy (@ChrisEddy_7) reported 58 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Atif Raza (@atifter) reported 59 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Kathryn Williams (@KathW80) reported 59 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Andrew Lippiatt (@LippyBoy123) reported 59 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Dyson (@dysontour) reported 4 minutes ago

  @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

• 
  Wayne Wheatley (@WayneWheatley44) reported 10 minutes ago

  Can somebody contact me from @EE regarding your door to door salesperson pressuring my elderly mum into a new subscription. I need to contact someone to cancel this and reinstate her sky package.

• 
  NeilM (@NM_Rdg) reported 12 minutes ago

  @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.

• 
  Johno (@Johno_nufc) reported 17 minutes ago

  @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

• 
  Jon Pitts (@briavelsjon) reported 19 minutes ago

  @EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.

• 
  Shoetan (PhD) (@IbrahimShoetan) reported 20 minutes ago

  Hello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I don’t know. I can’t even call the customer care number 150 from it. I need your help

• 
  Kay Snape (@kayleeage) reported 21 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.

• 
  Marc Lancaster (@Kiefer1667) reported 23 minutes ago

  @EE I've done that, I just want an update to how long it will take, the links don't help nor does your live chat cos its ai and doesn't connect me to a real person

• 
  jas🛸 (@jasminight3) reported 26 minutes ago

  Why is it despite the charger iPhones with a lightning cable don’t seem to charge or are always ‘slow charging’ ??😤 @EE @Apple

• 
  Mr Gray (@Monetization26) reported 27 minutes ago

  @EE So far- Broadband and phone goes down on Friday. 3hrs in total trying to find out what’s going on. Friday I couldn’t work Waited all day for an engineer to come, no one does Was promised a 4g devise, just found out order wasn’t ready processed. Monday phone gets put down!.