EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Hengoed	Internet	3 days ago
Cardiff	Internet	14 days ago
Pontypool	Wi-fi	15 days ago
Newport	TV	15 days ago
Newport	Total Blackout	17 days ago
Blackwood	Phone	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 23 seconds ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Eugene OCarroll (@EugeneOakharold) reported 5 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Kacey Edwards (@KaceyEdwards91) reported 5 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  kebab (@kenandavestone) reported 9 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Ty✌🏾️ (@Tyrone_PT) reported 10 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  jude wood (@judiththomas4) reported 12 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Nörm•i•am (@storrmin571) reported 14 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 15 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Ade (@Bubwal) reported 16 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Rhys Cooper (@TheRhysCooper) reported 20 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Steffan McMahon (@Steffan_McMahon) reported 24 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Dan Dineen (@Daniel_Dineen) reported 25 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Karma Samsara (@CarolwalesKarma) reported 26 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 30 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  charlesTdale (@charlesTdale) reported 43 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 45 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Simon Latham (@Welsh_Si) reported 49 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Jules Morgan (@thejoolzman) reported 51 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 51 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Kathryn Williams (@KathW80) reported 54 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Dixon (@SiDix67) reported 6 minutes ago

  @EE Call the number and guess what? Yup, an automated message. "Hang up, we"ll send you a text to get started."

• 
  Chris Milbank (@ChrisMilbank) reported 7 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Matilda👩‍🌾 (@heifer666) reported 15 minutes ago

  @EE what is going on with with you signal atm. My mums landline never works since you swapped it over to wifi and my mobile is always not available. This is not good enough! #ee #wificalling #crapsignal

• 
  Mikey (@Mikey_Robs_91) reported 15 minutes ago

  @EE in America for the world cup need data and phone signal!!! Any updates

• 
  Natalie (@Natz_Fay) reported 15 minutes ago

  @EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Akipnotic) reported 16 minutes ago

  @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

• 
  Gerry D (@gdennigan) reported 16 minutes ago

  @TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 17 minutes ago

  @EE And the Broadband connection has just gone down again this morning. What is going on? This broadband service is unreliable. Every day, it goes down.

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 17 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  BAMMBAMM57 (@Bamm_Bamm57) reported 23 minutes ago

  @O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone