EE Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10, NP20, NP11 and NP19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Cwmbran, Hengoed, Blackwood, Pontypool and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Newport |
||
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cwmbran |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Vale Cake Boutique
(@VCBcom) reported
from
Barry, Wales
So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Lesemann
(@lesemann) reported
@EE Wow. Just...wow. Spent 20 min. trying to top up. Have logged in 4 times. "What device would you like to add?" NONE. Want to add..nm. Try again. "Our co. Useful links." Ummm...add minutes? Nope. Umm...rly?! Wait! Login again?! #sucks #mobile #wtf
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Stephen Philpot
(@StevePPhotos) reported
@EE it’s there a problem with 5G in London as noticed last few days no 5G
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𝕬𝖗𝖗𝖆𝖓
(@Stayweird1993) reported
I love it when I upgrade my phone on the phone to @EE with a "guarantee" my new device will arrive today (my only day off) when if not I could have gone to a store to upgrade today. Only yo have to ring them and find out it's been picked and won't be with me untill tomorrow WTF
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Hamza
(@hamzachenia96) reported
@EE where is my order. I am a new customer and I was told my new phone it would be one day… I have spoken two people who were no help at all and didn’t not know anything . Am I getting my phone or not??!!
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Power Quest
(@PowerQuestBand) reported
@EE Basically you power on and the signal light goes red. Claiming not enough signal strength...but the old device worked fine, other devices work fine and yet this one doesn't. After so long this should be replaced with something that actually works.
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CryptoD
(@TheCryptoD) reported
The @ee website has basic security with no 2FA option for logins. Be careful!! @ee and he phone companies need to be much more secure, all I got was an apology - but luckily no damage was done!
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Mount Parnassus
(@MountParnassus) reported
@EE Well, it's been 8 weeks now and 3 missed appointments by @BTOpenreach1 - never thought it would be this difficult. Still not connected but now I have an account handler which I suppose is a step forward. Next review in the 9th week.
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BLM✌🏾
(@Pops_95) reported
@EE have the worst customer service.
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Rosie Wilkinson
(@RosieWilkinson) reported
@EE hello, I’m trying to sign up to your app but there is no sign of the verification email. Have tried through both apps and web. Asking to send again doesn’t help. Any suggestions?
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Adam H
(@BytesGuy) reported
@EE how do you transfer an esim from one iPhone to another? Can’t find any details anywhere and when I try on the new one it says that EE doesn’t support esim transfer?