EE outages and service status in Newport, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 17, 6:29 PM GMT+1.
- Internet (40%)
- Wi-fi (27%)
- Total Blackout (13%)
- Phone (13%)
- TV (7%)
The latest reports from users having issues in Newport come from postal codes NP10 and NP18 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Internet | 5 days ago |
|
Cardiff
|
Internet | 17 days ago |
|
Pontypool
|
Wi-fi | 17 days ago |
|
Newport
|
TV | 18 days ago |
|
Newport
|
Total Blackout | 20 days ago |
|
Blackwood
|
Phone | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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david pimm (@fireavon) reported from Clevedon, England@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesBetween the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Orange head (@rustyrossco) reported from Caldicot, Wales@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Mac (@JohnMac19059272) reported@EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.
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JC (@jaykona3670) reported@EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.
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Pamela Lawson (@PamelaLaws99068) reported@EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?
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Keith Brown (@KeithBr89743464) reported@EE @ee I do have an appointment for tomorrow but I’m pretty sure it’s a bigger issue. Have you got any sort of update as I’m also getting slower internet speeds on my iPhone 17 pro max using mobile data
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Paul The Runner (@paulierunner) reported@EE your signal has been utterly useless of late, even on major A roads. You are a business-prevention exercise. Please sort it out.
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Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reportedAfter getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯
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gerardmcswiney (@Gmcswineyyy) reported@RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.
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Hugies (@HughEdw54983916) reported@TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.
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Quelpanama (@Quelpanama) reported@TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!
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Jim Fogarty (@64Jimfogarty) reported@EE must say very disappointed that you ask for extra £10 for wifi extenders after promising when taking contract out that I wouldn't need them and if I did you would provide them. Like the rest once in contract yous do what you want at customer cost. Lesson learned be careful