EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	20 hours ago
Cardiff	E-mail	4 days ago
Cardiff	Total Blackout	7 days ago
Cardiff	Internet	7 days ago
Cardiff	Internet	8 days ago
Hengoed	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 1 minute ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Steffan McMahon (@Steffan_McMahon) reported 2 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Atif Raza (@atifter) reported 5 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Simon Latham (@Welsh_Si) reported 10 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Chris Lent (@MrChrisLent) reported 12 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 13 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  lee williams (@thelee_x_w) reported 15 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Andy Petersen (@AndyJPetersen) reported 18 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Ben Williams (@BenThatFlies) reported 27 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Gill Howells (@gilliehowells) reported 29 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Heidi Wurst (@Heidi_Wurst) reported 34 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Gavin Lewandowski (@gavinlew) reported 34 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Andrew Lippiatt (@LippyBoy123) reported 37 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Eddy (@ChrisEddy_7) reported 41 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Rhys (@TheRhysCooper) reported 46 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Orange head (@rustyrossco) reported 49 minutes ago from Caldicot, Wales

  @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

• 
  Nörm•i•am (@storrmin571) reported 52 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Michèle Seren💙 (@MicheleSeren) reported 53 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Robert Purvis (@robertpurvis) reported 58 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 59 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mat Roberts 74 (@RobertsFamily12) reported 7 minutes ago

  @EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺

• 
  Shana Hendry (@Happyengland79) reported 8 minutes ago

  @EE sort it ******** out! The reason you are not most peoples first network is the ****** restrictions! I can search for lottery numbers but you refuse to open to national lottery website! What sort of bs is that!

• 
  Avril Newman (@AvrilNewman9) reported 8 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves

• 
  Robert Martin (@AndyGraysdouble) reported 9 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Real Sol King  🌎 🐂🀄️ (@RealSolKing) reported 12 minutes ago

  Dear @EE 1. Do not delay sending PAC code in case someone wants to leave ur company 2. Train ur customer care good enough to trust customers rather than doubting them and making them feel as liars

• 
  il consigliere (@DaineSays) reported 13 minutes ago

  @EE for a paying 5G customer I spend a hell of a lot of time on 4G. Don’t you think that’s strange? Do I get rebates on my phone bills for failure to deliver services!

• 
  Victor (@0Vicmat) reported 13 minutes ago

  DPD deliveries are so impractical. @EE you need to offer an in store collection option! Delivering large orders during work hours when people arent home doesnt work, especially since DPD doesnt let you pick a day after 5 days. Theyve already failed a Saturday delivery today 😤

• 
  Yokenthwaite (@BayXXIV) reported 14 minutes ago

  @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.

• 
  Json (@Stuff1646) reported 18 minutes ago

  @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.

• 
  Andy Darvill (@AndyPDarvill) reported 18 minutes ago

  @BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!