EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	1 day ago
Cardiff	E-mail	5 days ago
Cardiff	Total Blackout	7 days ago
Cardiff	Internet	7 days ago
Cardiff	Internet	8 days ago
Hengoed	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Rochelle Theaker (@roch123) reported 5 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Karma Samsara (@CarolwalesKarma) reported 6 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Vale Cake Boutique (@VCBcom) reported 6 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  sheryl fussell (@chickenshed24) reported 7 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  jude wood (@judiththomas4) reported 8 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Ade (@Bubwal) reported 11 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Eddy (@ChrisEddy_7) reported 22 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Chris Woods (@w00dsy_10) reported 23 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Nörm•i•am (@storrmin571) reported 24 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  lee williams (@thelee_x_w) reported 26 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Cath Colleypriest (@CathFluffybob1) reported 26 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Eugene OCarroll (@EugeneOakharold) reported 27 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Ben mayo (@Benjymayo) reported 32 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 34 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Eddy (@ChrisEddy_7) reported 40 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 42 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Eddy (@ChrisEddy_7) reported 45 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 54 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  sheryl fussell (@chickenshed24) reported 56 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  david pimm (@fireavon) reported 59 minutes ago from Clevedon, England

  @EE Now on with boda as they support my 999colouges. Pitty tho

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 6 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Andy Darvill (@AndyPDarvill) reported 8 minutes ago

  @BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!

• 
  Guy axon (@guy_axon) reported 13 minutes ago

  @EE 5 phone calls since must be impossible for you guys to fix no one knows what to do

• 
  SportsX (@Sports_X_) reported 13 minutes ago

  @England @EE Id like to propose a trade of out frosty Goalkeeper in exchange for 1 pound. If you guys want to keep Pickford sharp, you put the worst GK in the world to back him up.

• 
  Real Sol King  🌎 🐂🀄️ (@RealSolKing) reported 14 minutes ago

  Dear @EE 1. Do not delay sending PAC code in case someone wants to leave ur company 2. Train ur customer care good enough to trust customers rather than doubting them and making them feel as liars

• 
  n (@nigsnooker) reported 15 minutes ago

  @neilrgreen @EE Same re signal for me i joined EE and the signal is the worst ive ever had

• 
  EE X Support (@EExsupport) reported 15 minutes ago

  @rolandbullivant @EE Hi Roland, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

• 
  Dave Hales (@dayvales) reported 15 minutes ago

  @dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 26 minutes ago

  Just had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.

• 
  Ian (@IanWasHereOnce) reported 28 minutes ago

  @EE can you and the other phone networks please have a look at the signal in the WN7 4 area of Leigh in Wigan. Been terrible for months now when trying to use mobile data when out and about.