1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. EE
  6. โฏ
  7. Newport
EE

EE outages and service status in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 5, 11:05 PM GMT+1.
  • 52% Internet (52%)
  • 24% Wi-fi (24%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 5% TV (5%)

The latest reports from users having issues in Newport come from postal codes NP10 , NP20 and NP18 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Caerphilly, Hengoed, and New Tredegar.

CityProblem TypeReport Time
Cardiff Internet 2 days ago
Pontypool Wi-fi 3 days ago
Newport TV 3 days ago
Newport Total Blackout 5 days ago
Blackwood Phone 5 days ago
Blackwood Internet 5 days ago

Nearby cities with recent reports

Blackwood

2 recent signals

5 days ago
Cardiff

1 recent signals

2 days ago
Pontypool

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐Ÿ™Œ

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!๐Ÿ˜ก

  • storrmin571
    Nรถrmโ€ขiโ€ขam (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service Iโ€™ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems ๐Ÿ™ˆ๐Ÿ™ˆ๐Ÿ™ˆ

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is โ€˜aquaโ€™ colour again it still no joy.

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. Weโ€™ve got an outage in Cardiff but your system says itโ€™ll be back up within 8 days. Thatโ€™s a joke, right?! ๐Ÿ˜ณ

  • CarolwalesKarma
    Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, โ€œSorry we were unable to complete your request right now. Please call our customer service team on 150โ€. I want to do this online tonight as cannot ring 150 in the days this week.

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • gavinlew
    Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • KathW80
    Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • rustyrossco
    Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, youโ€™re having my pants down enough as it is ๐Ÿ‘๐Ÿผ

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the ยฃ85 cash back promised. Take anything owed out of that ๐Ÿ‘๐Ÿผ avoid Talk Talk!!!

  • welshpolitical
    Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • MicheleSeren
    Michรจle Seren๐Ÿ’™ (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I canโ€™t cancel it without paying ยฃ360!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @EE @BT email still down!

  • permacultureGB
    The Permaculture Guy (@permacultureGB) reported

    @EE you need to sort out your ****** phone signal.

  • shawtty64
    Me (@shawtty64) reported

    @EE there's a problem with your app AGAIN .... Please dont tell me to contact you as all ee tell me is it'll be back up and running in 24 hrs ... this is avweekly occurance. Think you need better IT to run your app

  • Strudle2807
    ๐™ถ๐šŠ๐šŸ๐š’๐š— ๐™ฑ๐šž๐š›๐š›๐š˜๐š ๐šœ โœจ (@Strudle2807) reported

    @EE why does your internet go down for a few seconds multiple times every evening? If itโ€™s for updates how do I change the time that this happens because itโ€™s exactly when I need it most! Service has been appalling since day dot!

  • tonywonderfire
    Tony Not Reform Boomer ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ธ ๐Ÿ‡ช๐Ÿ‡ฆ ๐Ÿ‡ต๐Ÿ‡ฑ๐Ÿ‡บ๐Ÿ‡ฆ (@tonywonderfire) reported

    Hey! @EE the router doesn't work and your app doesn't work. How am I supposed to fix it?

  • loisgriff_
    beth a (@loisgriff_) reported

    . @EE I havenโ€™t had signal since 3am whats going on?

  • fabulousyom
    Abodunrin Abayomi (Ph.D) (@fabulousyom) reported

    @England @EE The worst English team in living memory. @GhanaBlackstars have nothing to fear!!!

  • A2zboss
    A2Z BOSS (@A2zboss) reported

    @England @EE Bro clam down okay

  • femininecheese
    Kat ๐Ÿ (@femininecheese) reported

    @EE I am trying to top up my PAYG account but the app keeps saying โ€œsomething went wrongโ€ when I log in and when it says itโ€™s sending a passcode to my email. I canโ€™t call customer service because my phone has no data

  • iainfrichardson
    Iain (@iainfrichardson) reported

    @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!