EE

EE Outage Report in Newport, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Newport come from postal codes NP10, NP11, NP20 and NP19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 12/04/2025 08:35

December 04: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Clevedon, Usk, Cardiff, Ynysddu, Cwmbran, Newport, Caerphilly, Pontypool, Hengoed, Blackwood and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomClevedon Phone
United KingdomUsk Internet
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet
United KingdomCardiff Internet
United KingdomCwmbran Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Barry, Wales

    So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tazmaraz9 Tariq Sheikh (@tazmaraz9) reported

    @EE Ever noticed when people complain about lack of signal @EE ignore them

  • B_Stiltskin 💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎 (@B_Stiltskin) reported

    You need to up your customer service game! I was paying £25 for 30Gb, unlimited txts and calls but have switched to @EE now I have 160gb, unlimited calls and texts for £20! Result.

  • ILikeADaArt ILikeArt (@ILikeADaArt) reported

    @EE No service at all since last night, is there a known issue?

  • MartynLow marty (@MartynLow) reported

    @EE I’ve ported my number to my EE SIM card, my texts are still working but the calls have stopped & the new number hasn’t come across. Can’t call 150 either. Can you help?

  • SimplyRayyx Simply Rayy (@SimplyRayyx) reported

    @EE I’m currently abroad and have no network. I have turned on data roaming on my phone and in my account in my ee

  • anytimefrances Franny Lloyd (@anytimefrances) reported

    @EE Criminals EE steal money from an elderly customer so that he is unable to respond to calls from concerned relatives. EE emptied my account several times from first getting a mob phone. Last time you took £16 out of my account emptying it so that I could not answer call next day.

  • FacundoXXII ‘Cundo 🇵🇸 (@FacundoXXII) reported

    @TweetXan_ @EE Their customer service is horrible

  • Antwa_gardner Ant Gardner (@Antwa_gardner) reported

    @EE is your app down because I can't sign in. Signed in online and my latest bill breakdown isn't avaible just the price itself

  • DAPZTV DAPZTV (@DAPZTV) reported

    @EE this is my 1st tweet like in 5 years . How the hell are you charging people 500 to end a sim only contract with 180 left to pay on it . I think this is an absolute disgrace from a company especially after how I have been with your ****** network for how many years .

  • TenantCourt Macintosh Court Tenant (@TenantCourt) reported

    Do EE customer services ever respond? @EE, taking money for nothing is not the way forward, that behaviour is called #extortion #fraud please address your customers concerns as swiftly as you take our money!