EE

EE Outage Report in Newport, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newport come from postal codes NP20, NP10, NP19 and NP11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 02/01/2026 13:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Barry, Blackwood, Cwmbran, Penarth, Cathays and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Total Blackout
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rtrsports Riccardo Tafà - RTR (@rtrsports) reported

    Hi @EE is there a way to downgrade an ongoing contract? We never use our Giga... pls let me know

  • SpaceUlysses31 Ulysses (@SpaceUlysses31) reported

    @darrengrimes_ @Caerlynydd @EE I assume you have a basic understanding of business studies and know that if everyone stops being customers of EE they will shut down and lose their livelihoods. "cancel culture" and "consumer choice" are the same thing.

  • kamsdhillon 23 (@kamsdhillon) reported

    @EE when I tether my Android head unit to my phone. I don't seem to be able to use the data on the head unit. How do I fix this. I've tried with a giffgaff sim in my phone and it works.

  • jae_dhi JAΞ DHI (@jae_dhi) reported

    @EE there’s been zero signal in the CR2 area in Croydon. Been trying to get in touch.

  • LDA_6502 LDA_6502 (@LDA_6502) reported

    @darrengrimes_ @Caerlynydd @EE Oh, so when you're trying to cancel someone you call it "consumer cjoi e". Got it. 🙄

  • simonwilson2304 Simon Wilson (@simonwilson2304) reported

    @darrengrimes_ @EE You do realise you actively support the party of selfishness and greed, don't you?

  • BORO_1971 Phil (@BORO_1971) reported

    @darrengrimes_ @EE I'd be happy to to get a signal in the UK. I keep getting teased with texts of EE saying 5G is available in my area. I get zero signal at home and pay for the privilege. Will be switching once contract is up for sure.

  • RachelAshleyVox Rachel Ashley. 3.5%. FBPA 🎧🎤 #StandUp (@RachelAshleyVox) reported

    @darrengrimes_ @EE You were lied to. You then helped spread the lies. You are a liar and a stupid liar at that. Now just go away.

  • NorthBankStar Bukayo MarTiernelli (@NorthBankStar) reported

    I have finally found a company that has even worse customer service than @EE well done @FUDGEHAIR you’re not as greedy as EE but damn, you’re CS is every bit as rubbish.

  • mozziegb simon morris (@mozziegb) reported

    @EE @Ofcom could anyone at EE help explain how I get overcharged by £468 when I take a new contract with you but no one can tell me when I'm getting it back?