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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP10, NP20 and NP19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 01/13/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Cwmbran, Caerphilly, Blackwood, Penarth, Cathays, Clevedon, Usk, Ynysddu and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • julz2101 Julie (@julz2101) reported

    @EE why do i not have any phone signal to make a call? Been over 24 hours now 😢

  • hardillb Ben Hardill (@hardillb) reported

    @sammachin @EE Rude

  • babfitz Babfitz (@babfitz) reported

    @Quilterdown We only use them for mobile - and up until this sorry episode, I would've recommended them. But sometimes you only get #BadCustomerService when there's a problem. #EE refuse to rectify their own errors. I don't get it! @EE seem intent on doing damage to their own reputation.

  • babfitz Babfitz (@babfitz) reported

    @lincsbirder2019 @EE It's all designed to wear us down, perhaps in the hope we'll give up. For anyone hoping for a resolution: good luck! I've been waiting over a week - and all they've done is make matters worse. #EE #BadCustomerService

  • babfitz Babfitz (@babfitz) reported

    1) @EE Hi, the adviser you passed me on to last week, promised a call-back from a manager: who I've been told would provide a resolution by today. Please can you confirm that this resolution and deadline will be met, as promised? (Please see your dm's for details)

  • esukobaro olqɐԀ🇨🇻 (@esukobaro) reported

    My phones on 5G off lower pode and internet still slow sort it out @EE

  • hicxxx Living in hope (@hicxxx) reported

    @EE I've been with Orange and you for MANY years. I pay monthly. I still cannot log into my account as on one email (the one I want you to use) it says it doesn't work. The other email tells me I'm not the main account holder. I am the only acc holder!

  • LxGeorgie ☯ Serenity & Sage ☯ (@LxGeorgie) reported

    @EE yet again there's a network issue. 😔 I can't call anyone one, can't text anyone, WiFi calling is bad.. As I keep stating I need my phone to be free of this bad network issue. I have an important phone call today. Please compensate me

  • brionycolexx Briony (@brionycolexx) reported

    @EE is 4G down for everyone? Nothing is loading and if it does it takes forever!

  • joeyc_vEng1 Joey Chan (@joeyc_vEng1) reported

    @virginmedia total loss of service in BR7. Barely any connectivity when failing over to @EE 4G. @GOVUK please don't forget about the dead spots around London 😡