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EE Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newport, Wales 03/31/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Newport, Pontypool, Blackwood, Hengoed, Penarth, Bargoed and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Phone
United KingdomCaerphilly Internet
United KingdomCaerphilly Phone
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • fireavon david pimm (@fireavon) reported from Clevedon, England

    @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisjlatimer That boring centrist guy (@chrisjlatimer) reported

    @EE updated their app and it’s so much worse now it barely functions big thumbs down

  • xxmy4kidsxx Alison Allcock (@xxmy4kidsxx) reported

    @EE Waiting times appalling! On hold for 16+ minutes then adviser hung phone up 😡. After 25+ years with EE (previously Orange) I think it is time to move all of our business phones elsewhere! So we go to selection for leaving and still on hold and gave up. Shocking service!

  • 007taff Tracey J (@007taff) reported

    @EE what is the point of being an EE customer paying for roaming in Europe yet I can’t make calls

  • brooksyat6 @Brooksyat6 (@brooksyat6) reported

    @EE why is you website and app not working

  • J1M_MARSHA11 James A Marshall (@J1M_MARSHA11) reported

    @EE - 4G/5G issues here please look into….me thinking it may be down to #iOS1602 but not sure if it is or not…..

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • MrJayBreezy A. Karl-Heinz 🇨🇲 (@MrJayBreezy) reported

    @EE I need you guys to let me know what’s going on with your network. Haven’t had signal since yesterday.

  • BongoboyUK Sam Thurlow (@BongoboyUK) reported

    @EE I think it's ridiculous that I can only complain about my complete lack of connection while I'm at the address that has the connection issue... How can I talk to you or start a chat complaining about not having any signal when I don't have any internet or signal to do so?! 🤬

  • allan2007 Allan Boyle (@allan2007) reported

    @EE is the an issue with 5G

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐