EE Outage Report in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Newport, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Caerphilly, Cwmbran, Newbridge, and Pontypool.

City	Problem Type	Report Time
Newport	Internet	1 day ago
Newport	Internet	2 days ago
Bargoed	Internet	4 days ago
Cardiff	TV	6 days ago
Newport	Internet	7 days ago
Blackwood	Wi-fi	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  david pimm (@fireavon) reported 21 seconds ago from Clevedon, England

  @EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 3 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Eugene OCarroll (@EugeneOakharold) reported 3 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 11 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Eddy (@ChrisEddy_7) reported 12 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Connor Botwright (@ConnorBotwright) reported 15 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Rhys Cooper (@TheRhysCooper) reported 16 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Gill Howells (@gilliehowells) reported 17 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Robert Purvis (@robertpurvis) reported 19 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Rochelle Theaker (@roch123) reported 24 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Anthony Pesticcio (@TheRealBerty) reported 26 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 28 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 31 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Ade (@Bubwal) reported 36 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  floyd cooper (@floyd2103) reported 46 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Ash Lister (@AshL93) reported 47 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Iestyn T Davies (@iestyntdavies) reported 48 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  K A C E Y (@KaceyEdwards91) reported 53 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  david pimm (@fireavon) reported 53 minutes ago from Clevedon, England

  @EE Now on with boda as they support my 999colouges. Pitty tho

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 59 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dave glass 🧠💙£££✈️ (@daveglass1) reported 6 minutes ago

  @EE Im paying for broadband and its not working. Please call me before I cancel the direct debit.

• 
  Paul (@paul080666) reported 10 minutes ago

  @EE I always thought EE had excellent customer services and have been with you for a number of years. However, over the past six months in my opinion your level of customer service is pathetic, things not being done, wrong information provided and lack of effort

• 
  Natz (@natz_69) reported 10 minutes ago

  @EE ….. after 7 phone calls and over 4 hours spent with your advisors since then, I have finally managed to get someone to cancel it……..

• 
  Matt (@MattGiles1993) reported 14 minutes ago

  @EE Are you aware of any issues with roaming? Since I got to Turkey, I’ve had no signal at all whatsoever! I have roaming included in my plan…

• 
  Matt (@MattGiles1993) reported 18 minutes ago

  @EE Yes, and yes. Data roaming is on. No service whatsoever 😩

• 
  Natz (@natz_69) reported 18 minutes ago

  @EE ….however I was promised numerous times the return package labels for the equipment and never received them. I took my equipment into the EE store in Meadowhall as I was told I could…..

• 
  V (@NEDD2323) reported 20 minutes ago

  @EE no phone signal all afternoon , no issues on app. We’ve two phones, no signal. WiFi only, can’t dial out. Have sent you a DM

• 
  Louise (@RobbyRSSRobot) reported 27 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Baz (@Baz2486_) reported 27 minutes ago

  @EE have your network services gone down tonight? I am in the greater Manchester area and service has been on and off.

• 
  🄱🄻🄰🄼 🄿🄴🄲🄺🄸🄽🄿🄰🄷 (@MantisRapture) reported 27 minutes ago

  @EE any info regarding broadband services down in Sheffield?