EE outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent EE outage reports came from the following cities: Hengoed, Pontypool, and Cardiff.

City	Problem Type	Report Time
Hengoed	Phone	15 hours ago
Pontypool	Phone	10 days ago
Cardiff	Internet	20 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 37 seconds ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 1 minute ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 4 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Rochelle Theaker (@roch123) reported 9 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  K A C E Y (@KaceyEdwards91) reported 13 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  kebab (@kenandavestone) reported 14 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Connor Botwright (@ConnorBotwright) reported 16 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 22 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Ty✌🏾️ (@Tyrone_PT) reported 22 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  jude wood (@judiththomas4) reported 36 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 36 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Ben mayo (@Benjymayo) reported 38 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  Vale Cake Boutique (@VCBcom) reported 39 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 44 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Desta Omar (@desta_omar) reported 49 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  lee williams (@thelee_x_w) reported 52 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Gavin Lewandowski (@gavinlew) reported 55 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Heidi Wurst (@Heidi_Wurst) reported 55 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Angela Sweeney (@angelawales) reported 57 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Anthony Pesticcio (@TheRealBerty) reported 58 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fatish (@fordtastic101) reported 5 minutes ago

  @EE You sent me the general number that takes ages before I get to speak to someone.....to discuss a complaint about how bad the service is at EE? You really are trying hard. Great effort.

• 
  Will Wright (@WillWri36918764) reported 6 minutes ago

  @EE They already have several times and the problem keeps recurring, surely we're not getting what we pay for and therefore should be able to get out of the contract, with a refund

• 
  Paul (@Paolomc84) reported 11 minutes ago

  @EE I’ve swapped my benefit to tnt sports. I had it before but the activation link doesn’t work and hbo/tnt can’t find my email to sign in?

• 
  Martin Elliker (@MartinElliker) reported 12 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate

• 
  Martin Elliker (@MartinElliker) reported 16 minutes ago

  @EE well after nearly 4 weeks and numerous calls and posts here we are nearing a resolution- however an engineer has got to attend tomorrow because there is still something wrong with the connection!!!! For heaven’s sake ! But don’t think that’s the end of it

• 
  RageByRich (@RageByRich) reported 17 minutes ago

  @picklefork1965 @bmstewart2004 @EE Yeah, EE isn't a rip-off at all, espcially considering at nearly 4 years, we've had one drop-out on broadband and we rarely go below 900Mbps, when their guarantee is 700Mbps. I'm well aware, just with any company, if you ring up, they'll give you the best possible deal. My whole point is, we shouldn't HAVE to ring up. The deals should be there as standard on the app that they so excessively want, everyone to be on. It's not just EE, every major Broadband/Phone/TV company want you to use their apps. For £100/m we get 1Gig Broadband, Now TV Sports, Entertainment, Netflix and Xbox GamePass. My problem is, the broadband is cheaper for me to let it run the contract down from EE and then apply through my credit card company and get the same broadband speeds at half the price for the same 24 month contract.

• 
  D E A N 🍁 (@dalli_72) reported 17 minutes ago

  @EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!

• 
  roqzee (@roqzivelli) reported 19 minutes ago

  Best of luck switching to @EE with their bait and switch £50 deposit mentioned literally nowhere until you get your first bill and which they will hold “until you establish good payment history” which means indefinitely. FOH. Cancel it quickly please.

• 
  Marc Lancaster (@Kiefer1667) reported 20 minutes ago

  @EE I've done that, I just want an update to how long it will take, the links don't help nor does your live chat cos its ai and doesn't connect me to a real person

• 
  Paul Bird ⚒ (@pbird40) reported 20 minutes ago

  @EE why is the mobile data coverage so bad in Clacton on sea ?