EE Outage Report in Newport, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Newport come from postal codes NP10, NP20 and NP19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Newport, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Cwmbran, Caerphilly, Blackwood, Penarth, Cathays, Clevedon, Usk and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
-
Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
-
ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
JustJo
(@minihousemaker) reported
@EE @Andy_1098 I have been with EE even before they were EE. Got my through Orange which then went to T mobile and then EE. Been with them for about 28 years and never ever had a loyalty gift. Hey @EE how about it, I must be one of your longest standing customers
-
Jay
(@Piercedtradie) reported
@MrCressa @EE Yeah its absolutely ****. I left after being with them 20 years
-
Tessa
(@tessabreenmusic) reported
@EE I can't check as I don't have a login. I would like to see if you can expedite the request as this makes residents feel unsafe and disconnected. Are you able to make an emergency fix for them?
-
Kev Duberry
(@KevDubes77) reported
@EE Hi, I have tried to swap to a different network but I am having the same issue. As I use my phone for helping me get around, it is really frustrating that I have no data despite having over 7 days of roaming left.
-
Eddie mcsheffrey
(@eddzz_) reported
@Andy_1098 @EE I’ve been with @EE for about 6 plus years now, I’ve got 2 phones and broadband with them an it always goes up, never any loyalty discounts other than the bare minimum
-
Hail to the Street
(@hail2thestreet) reported
@EE Hi, I’m on EE Pay As You Go. My SIM worked abroad previously but roaming has stopped in Germany. I topped up in April but had no chargeable activity and now I can’t receive SMS or log in. I need my UK number kept active for return to the UK. Please help re-enable roaming.
-
lee sutton
(@leemsutton) reported
@EE customer service is shocking. Waiting on the online chat for ages and no agents coming on. Sim card has stopped working
-
lee harris
(@leeharris85) reported
@EE @Andy_1098 That’s a lie on my app you’ve offered me a 17 pro max when I call to upgrade you tell me I can’t have it as you’re looking at the wrong account number not my issue! Andy is right 27 years I’ve been with Orange/EE no loyalty rewarded for me at all
-
Julie McKenzie
(@joolsmc) reported
@EE So the neverendom 16 hrs has turned into a promised update by the 23rd Jan! Please could you issue me with my deadlock letter so that I can take it to the ombudsman
-
John Henderson
(@westrowhendo) reported
@Andy_1098 @EE We had the same with O2. Been with them decades and didn't mind increases in line with inflation but the £2.50 hike was a 14% on our 2 phones. Used Uswitch to save £26/month. Use an EE Sim for home Internet because the landlines keep falling down so we'll be switching that now.