EE Outage Report in Barry, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Barry come from postal codes CF62.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Rhoose, Barry, Penarth and Pontyclun.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Rochelle Theaker (@roch123) reported from Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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Peter MacCabe (@peterkin1010) reported from Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Ash Lister (@AshL93) reported from Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Ade (@Bubwal) reported from Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Nathan Fox (@Foxy_005) reported from Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Sally Evans (@PerformandGrow) reported from Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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aaron (@Azz_Culbertson) reported from Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paula (@pvj____21) reported
@EE is your app not working ???
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Marios Patrinos (@MariosPatrinos) reported
@EE is your website down for maintenance in the UK?
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K A D Y 黃 (@kadywong_design) reported
@EE Hey EE, this is awkward. I left you and now I want to come back! I know it’s silly of me. I guess I have to come back a day new customer? 🥺🤭💙
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Glyndwr John (@john_glyndwr) reported
@EE yo, ee. How do I pay my bill when your app is down so often? You'd be quick to remind me I hadn't done my part of this arrangement.
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Matt chappell (@matt_chappell27) reported
@EE love receiving a text to go in the app regarding my upgrade which isn't due till January.. go to go on the app and it doesn't work. Customer for 10 years and get this service. Time to change provider 1 lack of customer care. 2 falsely getting my hopes up of a upgrade
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Seona (@WiseShaz) reported
@EE It's ok. I got all the help I needed, eventually. Won't be telling you what kind of phone I went for. Suffice to say, it's only 3 days to payday, so it wasn't a fancy option.
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Victoria stone (@Victorialil2212) reported
@knightlore000 @EE They are the worst... Who makes them the best I wish I knew
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Whisky peg (@whisky_peg) reported
@ee why is your app not working? Been like this for 3 days. Pretty rubbish service
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Michal Edgley (@EdgleyMichal) reported
@EE can I ask for the best way to escalate a complaint that was closed by a manager without my permission. This is against ofcom rules. Also you have advised my direct debit date has been changed then want to take money out earlier against direct debit guarantee
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Miss Leeny (@missleeny) reported
@EE @_GeekyDad_ I'm having the same problem for the past week!