EE Outage Report in St. Athan, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Athan, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in St. Athan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St. Athan, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Pontyclun, Bridgend, Penarth and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
||
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St. Athan, Wales
Latest outage, problems and issue reports in St. Athan and nearby locations:
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Marston
(@marston_alex) reported
@iwan1davies @EE After going into store again, they confirmed it's a known issue. There is a large backlog of activations due to the iPhone release. Mine has still not activated.
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shalashaska
(@soupycup) reported
@EE Thanks, App showed dispatched 2 days ago so we’ll see. Whole thing has been bizarre. Never before pre ordered and be left with nothing after release date
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Gareth hancock
(@Gaziboi1990) reported
@creativead95787 @EE They have no excuses as I’ve seen other network sending out their phones so I crnt see why we have to wait soo long
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3rd_Doctor 🏴 💙💛🤍
(@JonPertwee1919) reported
@EE mobile broadband gone right off the deep end today. Shocking lack of signal. Usually 3-4 bars. Now struggling for 1.
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Develop the Coach
(@developthecoach) reported
@bt_uk @EE my broadband router has a known issue in that the power cable develops a fault and you lose broadband until it’s replaced. Is there a reason you don’t tell your customers what you know so they don’t lose their internet for 2 days and without compensation?
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Develop the Coach
(@developthecoach) reported
@bt_uk @EE I tried that before messaging here to be told that you are aware of the issue of power cables for hubs breaking down but you have decided not to tell customers about it until they suffer a fault. Even a manager told me the same. Poor decision especially without compensation?
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Steph Crosbie
(@Steffers1984) reported
from
Lowton, England
@EE whats going on in WA3 area - no signal again. Every day this last week the signal has gone at some point and for a significant period of time. So no calls, no Internet, cant contact the kids, they cant contact me..... what am I paying for????
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TaNyA💙💙
(@tanyaj_h) reported
@EE I don't want to speak to another guide! I want to talk to someone who understands this issue and can fix it! I don't want to be flogged more unwanted services
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Gareth hancock
(@Gaziboi1990) reported
@EE So a whole month maybe more is a joke ! Could get one quicker by switching to a different network ! What a joke
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adz
(@Shipleyyyyyy) reported
@EE utterly convinced you’ve got the worst app ever created it never works and redirects me to the website which doesn’t work either