EE Outage Report in St. Athan, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Athan, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in St. Athan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St. Athan, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St. Athan, Wales
Latest outage, problems and issue reports in St. Athan and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@visitandtravel) reported
@mountainsandsky @EE Three 4G is not available in our area - I did consider it, great prices. To be fair I also considered Giffgaff - they are slightly cheaper. Giffgaff use the O2 connection and I was concerned I would go over the acceptable usage amount. With EE it does not seem to be an issue.
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Paso
(@Paso98791012) reported
@EE Bigger bills that's what is coming to pay crap American actors.
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Caroline Morrison
(@CarmoMorrison) reported
@EE service outage for 3rd day running. No phone no broadband and no information. Last text update at 30 hours ago saying it would be fixed in 5 hours. Still nothing. 4 phone calls and they can’t update on anything! Shockingly bad service
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Ross
(@RossRevs) reported
@EE could make it up, I've raised a complaint by email with you because I can't get signal in my own home and twice you have tried to call me about my complaint by phone, even though I said only reply by email? Is someone taking the Mick?
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Mark Robinson
(@ddmfhsuk) reported
Do you allow your 3rd parties to phone random customers saying they're working on your behalf for customer service @EE or are you as angered at that as I am?
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Jade 💕
(@MissJade85) reported
@EE @emmtinse Is @EE down as my dad can’t receive some calls just keeps going to voicemail?
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Guy Williams💙
(@fzrexupru) reported
@EE Hi, I can browse the internet, make voip calls using a vonage app but cannot make or receive calls or texts using Wi-Fi. There is no mobile signal where I live
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Alex
(@lambd3n) reported
@EE @bwanasaeed Hey I’ve got the same problem, sent you a DM. Could you please help/ unblock my roaming as I need my phone and gone 24 hours with no service?
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Simon
(@yusuo85) reported
@EE are your phonelines down, whenever I ring 150 the line goes quiet then disconnects?
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Emma
(@emmtinse) reported
Is @EE down? I haven’t had signal all day today