EE Outage Report in St. Athan, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St. Athan, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in St. Athan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St. Athan, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Bridgend, Rhoose, Caerphilly, Barry, Penarth and Pontyclun.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St. Athan, Wales
Latest outage, problems and issue reports in St. Athan and nearby locations:
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Ash Lister (@AshL93) reported from Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Sally Evans (@PerformandGrow) reported from Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Rochelle Theaker (@roch123) reported from Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Peter MacCabe (@peterkin1010) reported from Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Nathan Fox (@Foxy_005) reported from Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Leah Griffiths (@LRG0808) reported from Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ade (@Bubwal) reported from Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Athena (@athenaki) reported
@EE morning, customer battling to upgrade a handset for nearly 2 weeks. ‘Back-office’ supposed to the sorting but no one taking responsibility or sorting! How do I reach someone who can sort my issue?
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' DMF🇵🇹 (@DMFv2) reported
@EE Nope.. still down despite being told it would be fixed that night. Don't worry, once it's fixed you'll be getting a call to discuss money off the bill because I'm not paying for a service that doesn't work.
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Tall Andy (@xTallAndyx) reported
Courtesy of @VodafoneUK I now don’t have a mobile phone. I planned to move to them (huge mistake) and set up a new account along with my PAC from @EE. Received the SIM and checked coverage which was poor to none. Rang and cancelled subscription and was promised porting (1)
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𝑹𝒂𝒏𝒈𝒆𝒓𝒔 𝑩𝒆𝒂𝒓 (@RangersBear55) reported
Sick fed up of the crap service from @O2 mobile data barely working, calls going straight to vmail, can't connect when dialing out, texts won't send. And the excuse is because some mast has been removed.. Paying £55/mth for this?! Had it. Moving to @EE
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👩🏼💚LJ💚👩🏼 (@readsleepwork) reported
@EE 3 weeks on I still have issues after doing a sim swap, a replacement sim was sent after not getting my number back and no I have NO way of being contacted because even the temporary number isn’t working anymore, and my Mum’s sim has been cancelled too! Useless!
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Shaun (@shaun___97) reported
@EE Hi terribly sorry I ended up calling to fix thr problem as I had to pay my bill thank you for geting back to me
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DDM_Clarke (@ClarkeDdmthe1st) reported
@EE your BT broadband service over the last few days have been DREADFUL!
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james miller (@bassking67) reported
@EE has there been a problem on the north coast of @Cornwall this year.. signal has never been this bad.?
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James West (@WestCreative) reported
@EE desperately trying to add data to my account - but there’s an error with logging in, issues in the app saying try again later and zero response from your online chat having been waiting for over an hour.
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Skynet (@Skynet_TX) reported
@IkeagoneKatz @EE I've found that if I dial 150 and just listen to the start of the message where it tells you your balance, then hang up, I then receive a text within a few seconds with all of my allowance details.