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EE Outage Report in St. Athan, Vale of Glamorgan, Wales

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in St. Athan, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in St. Athan, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near St. Athan, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontyclun, Caerphilly, Barry, and Bridgend.

CityProblem TypeReport Time
Cardiff TV 3 days ago
Cardiff Wi-fi 5 days ago
Cardiff Internet 5 days ago
Cardiff Internet 9 days ago
Cardiff Phone 10 days ago
Cardiff Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St. Athan, Wales

Latest outage, problems and issue reports in St. Athan and nearby locations:

  • leeweb79
    Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • MrChrisLent
    Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • 4rickus4
    Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • mikewalmsley11
    Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • stewpalm
    Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • TheRhysCooper
    Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • AndyJPetersen
    Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • jordtho
    ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • BenHarris918
    Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • sofiaBswaine
    sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • LukeSomerset
    𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _lvryn
    LE (@_lvryn) reported

    @EE is such a bag of shite, why can i get FULL service at the top of bloody mount snowdon but can barely maintain a full bar of service at home at any time😒 paying £40 a month for **** all

  • JackWil94210502
    Jack Wilson (@JackWil94210502) reported

    @EE hi there, broadband keeps cutting out. restart router, flashes yellow for a bit, eventually goes hard blue but connection still not there. any problems in the area? FK15

  • gbkarthikeyan
    Giri Karthikeyan (@gbkarthikeyan) reported

    @EE Hi, I need help sorting out my plan. I’m unable to do this in the app, and I can’t call customer service because I’m abroad and can’t turn on roaming. Please help. Thanks!

  • cantgetinvolved
    Nicky 💙 (@cantgetinvolved) reported

    @EE when your WiFi is so bad you switch your phone to 4G as soon as you get home. @WeAreOpenreach @OpenreachHelp when can we have fibre? 😩

  • MusicbyScott
    Scott Spalding 🎶 (@MusicbyScott) reported

    @EE As a customer of 15+ years who is now eligible for an upgrade, I have decided to unfortunately go elsewhere. The mobile deal I was offered, new customers can get cheaper, so after buying a new phone & looking at sim only, I can get much cheaper elsewhere. 'Valued' customer 🤔

  • Connor92762873
    Connor (@Connor92762873) reported

    @EE can you help me regarding a order please

  • tangowata
    W A (@tangowata) reported

    @EE Chatting bubbles seems to be the only thing this EE account is good at, EE needs to pay attention to the people who run this account. They never there to answer questions.

  • auldyth
    Shari #FairPayforNursing (@auldyth) reported

    Is there a problem @ThreeUKSupport? - have tried several times since 0810 to send a text message to my work phone (which is @EE) and failed to send. Does not show as connected to 3. Signal looks okay. LL55 area.

  • awhiteman5
    Alex Whiteman (@awhiteman5) reported

    @EE why can no one on my road get any coverage and why has coverage been awful since start of week?

  • sarahforty
    Sarah Fortescue (@sarahforty) reported

    @EE Hello! I haven't had any network since early afternoon, are you able to help? It's causing real issues.