EE Outage Report in St. Athan, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Athan, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in St. Athan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St. Athan, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Barry, Caerphilly, Pontyclun, Bridgend, Penarth and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Barry |
Wi-fi | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St. Athan, Wales
Latest outage, problems and issue reports in St. Athan and nearby locations:
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sunraged, Thane of Liverpool
(@Sunraged) reported
@EE I've only just seen this, apologies. I paid for Starlink before I knew EETV would only work with EE Broadband. I've kept it so I can use my laptop and several other devices. I've had to keep hold of EE Broadband for the TV, and I'm in contrance, but I'm hacked off with it, tbh. I have guaranteed download speeds of 37mps, but it hasn't topped 31mps since it was installed (August 2024). It glitches, disconnects, stutters...it's awful.
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CardinalChunderpiddle
(@chunderpiddle) reported
@OlooneyJohn @EE Those who had the M.O. the Beast are nodes/modems in the network that can be turned on or off.
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Mattyroyal
(@Mattyroyal) reported
@EE are there broadband issues in the Bracknell area?
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TaNyA💙💙
(@tanyaj_h) reported
@EE I don't want to speak to another guide! I want to talk to someone who understands this issue and can fix it! I don't want to be flogged more unwanted services
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shalashaska
(@soupycup) reported
@EE Thanks, App showed dispatched 2 days ago so we’ll see. Whole thing has been bizarre. Never before pre ordered and be left with nothing after release date
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stephen leppard
(@steveleppard) reported
Just started a new job in Cranleigh, Surrey and I think I've found the 1% of the country that @EE has terrible signal. Not ideal at all.
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Brian Savin
(@Crofton_Parker) reported
@EE broadband down, automated message on customer services says it could be restored ‘within 36 hours’; now been on the phone for 30 minutes trying to find out what’s happening Any chance of an update?
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Zeeshan
(@ziishanism) reported
What ******** is wrong with this **** network @EE
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3rd_Doctor 🏴 💙💛🤍
(@JonPertwee1919) reported
@EE mobile broadband gone right off the deep end today. Shocking lack of signal. Usually 3-4 bars. Now struggling for 1.
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TaNyA💙💙
(@tanyaj_h) reported
@EE 58 mins, 4 agents Friday to try & get help for elderly relative w Alzheimer's. 2 asked if she's happy with BB speed, 1 tried to flog mobile contract. had a mail to say she's renewed her contract! That is NOT what happened. Need urgent contact from a manager pls!