EE Outage Report in Bridgend, Wales
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The latest reports from users having issues in Bridgend come from postal codes CF31.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bridgend, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bridgend, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Bridgend, Neath, Rhoose, Pontypridd and Port Talbot.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Bridgend, Wales
Latest outage, problems and issue reports in Bridgend and nearby locations:
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Matt (@Matt996) reported from Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Cara Marsh (@caradyas14) reported from Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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James Jenkins (@Jamesdroid1) reported from Aberavon, Wales
Second time in two days now where I've had to restart my phone just to regain access to my mobile data. Otherwise my Note 10+ just tells me to sign into the network, for the @EE website to tell me I'm blocked from buying data. The support is useless to. Unless I have access (1/2)
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Rob S Photography (@photographyrsp) reported from Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Brian Parsons (@parsons_brian) reported from Port Talbot, Wales
@EE email from EE to say problem in my area, network will be affected. No change there then!
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales
@EE I want to cancel my contract
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Leah Griffiths (@LRG0808) reported from Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Veena Patel (@VeenaPa42103967) reported from Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Ctrl Alt Delete Lawz (@CtrlAltDelLawz) reported
@EE Can you please confirm if you are having DNS issue's? I'm having a nightmare again. I've waited 6 months for my issue to be fixed. Got told it was fixed and it went down again within 24 hours. Please let me know if you are able to fix the issue or not so I can stop wasting £
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Aaron (@Azzahy98) reported
@EE A £10 increase a month for my phone that I have only had for 3 months. It’s shocking service from EE. I’m very disappointed and would advise people to not use your services unless you want multiple months price increases!
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spacecadet2231 (@spacecadet2231) reported
@TalbotBex @EE Try another service provider, one who doesn't impose exorbitant increases on their contracts. Over 18% price hike this year by EE, it's a disgrace!
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Jimmy Jones (@_James_Jones_) reported
@EE You want an honest opinion? Your company simply ups cost over inflation plus a percentage. I am seeing an over 8% increase with nothing in return. Same as always. Your customer service also critiqued other customers over resolving. Horrid company. Leaving as soon as I can do!
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Maureen (@becadjue) reported
@EE Twice I have been told you would contact me to confirm my request for PAYG, once that time was after two hour consultation with EE store, the lady was trying to help me, she was on phone to EE all that time, she said I would get a confirmation phone call next day from EE. No call
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RockyLipSCHitz (@RockyLipschitz) reported
@EE The worst phone company.. dishonest customer service.Called them 5x as they wouldn't honour upgrade. Conveniently lost the email confirmation.Charged me roaming when I had free roaming. #thieves #mobile
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Amanda Bruce (@amccann06) reported
@EE Morning I need your help I paid my phone bill on Saturday the money is still pending in my bank and phone cut off. It won’t allow me to pay from app. Tia
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Gemma Luther (@GemmaLuther) reported
@EE never will I use EE. My friend who works in care has been left with a nearly £800 phone bill. She has made a complaint which EE decided to close 4 times without resolution! They are being so unhelpful and keep being difficult for the sake of it. It's disgusting.
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Amy Turner (@Amyelisajem) reported
@EE just had my first bad customer service experience with EE after trying to see if I can do anything to my plan to soften the price increase. Unhelpful and backchatting in retentions and now feel trapped! Funny how one bad experience after years of loyalty can knock your trust!