EE Outage Report in Gilfach Goch, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gilfach Goch, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gilfach Goch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gilfach Goch, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Tonypandy, Caerphilly, Blackwood, Hengoed, Aberdare, Bridgend, Treharris and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Tonypandy |
Internet | |
| Cardiff |
||
| Cardiff |
Phone | |
| Caerphilly |
||
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gilfach Goch, Wales
Latest outage, problems and issue reports in Gilfach Goch and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Raggett
(@danielraggett) reported
@EE any idea when we're going to start getting a proper signal again in the hamilton/blantyre area? It's been nearly a week and still being told on website they're fixing it.
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.
(@missusdmissusi) reported
@EE hi, trying to get the new iPhone. I got charged for the upfront cost then the website crashed and I was logged out of my account. The money’s been taken from my bank account but no confirmation if the order has gone through. Can you help please?
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Tony Tabram
(@TheStarkFactor) reported
@EE valid student discount codes not working on website - can this be fixed?
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ashlee
(@milds02828) reported
@EE WHY IS EE DOWN?!
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Tom
(@bluetom77) reported
@Mark_Edgley @EE They'd have to be a special kind of stupid to pay that mate
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Ismaeel Khalid
(@IsmaeelKhalid3) reported
@EE I’m trying to order an Apple Watch ultra. But everyone I choose the plan. It goes to the added protection options. But I cannot click next. It’s greyed out and It says to buy this you need an existing ee plan. Then when I login it says I can’t upgrade
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tr1sO
(@tr1sO) reported
@EE is there an issue right now with WiFi Calling? Reception when I receive or make calls is terrible (I’m basically unintelligible). Disabled Wifi Calling…all back to normal. Has been like this for a few days. Just worked it out by process of elimination…
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Sam
(@VisualiteGaming) reported
Don't bother with @EE for your mobile phone..if you ever have an issue you just get passed around a clueless support service until you give up. Time to change provider
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Dave Thompson
(@iamdavet) reported
@EE Hi, how do I speak to someone about upgrading the to the new iphone? Tried to upgrade one phone and I’ve had an email saying you need more info tried to upgrade the second phone to be told there was an error after checkout I’m now £200 down with no information about my order
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Karam Shaltan
(@KaramShaltan) reported
@EE I’m in Sweden my roaming is on but I’m unable to call people in the UK. People from the UK can call me, can you solve this problem please?