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EE Outage Report in Gilfach Goch, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gilfach Goch, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gilfach Goch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gilfach Goch, Rhondda Cynon Taf, Wales 10/16/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gilfach Goch, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Caerphilly, Tonyrefail, Aberdare, Tonypandy, Pentre, Pontypridd, Porth, Pontyclun and Treharris.

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City Problem Type Report Time
United KingdomHengoed Phone
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCaerphilly Wi-fi

Community Discussion

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EE Issues Reports Near Gilfach Goch, Wales

Latest outage, problems and issue reports in Gilfach Goch and nearby locations:

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ianevans306 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ianevans306) reported

    @MAstronomers Amazing can get pictures like this from 100 odd million miles away but I can never get @EE phone signal in Carmarthen

  • FtwUtd The Young Zidane (@FtwUtd) reported

    @EE Hi need some urgent support just made an order never received confirmation email money has left my account!

  • greer_wilson Greer Wilson (@greer_wilson) reported

    @EE Just thought your top brass should know that I was in your store today at Bloomfields Shopping Centre in Bangor, County Down. I was served by a young woman called Jess. No older than early 20s. Exceptional customer service, patience and knowledge. A really good experience. 👍

  • ThisIsNeha_ Neha (@ThisIsNeha_) reported

    @EE I have had emergency situations today, a sick pet and major leak and it’s IMPOSSIBLE to make calls in my local area. I get better signal when I visit third world countries. It’s actually pathetic

  • SimonJGuilfoyle Simon Guilfoyle (@SimonJGuilfoyle) reported

    The 'visual service' from @EE is pure insanity: You phone them, get a recorded message saying they'll send a link, then it cuts off. You click the link. It opens options on your phone. You select the option you want & it gives you the same number that you've already called! 😵‍💫

  • Tedtalks13 Teds (@Tedtalks13) reported

    @BarclaysUK @EE Hi barclays Hi ee what document IP plan were you working off thats got a dispute issue on his method of trying to make something while having brown bagged closer to home on "perks" and dr sharmawasnt him in the courts they didnt ******* check ID to his surgery

  • liamgriffiths85 Liam_Bones (@liamgriffiths85) reported

    @Carl_M79 @bt_uk @EE BT are slowly moving to EE anyway so maybe they’ll take the decent customer service over with them?

  • dinkydoo__ Jo (@dinkydoo__) reported

    @stevegaughan1 @EE I hope you got sorted. I literally don't know what to do. @EE tell me to cancel my direct debit for a broadband I haven't got. I do. They still take the £. The bank say they can't prevent it 😫

  • SimonHunter1929 Si (@SimonHunter1929) reported

    @EE Thanks but don’t have another line cos my wife is with EE but she has not had a text and so can’t sign up for roaming. Can I DM u my number so u can sort it out? Would that help. Had exactly same issue last November but her phone worked then so I was able to ring u

  • robwatsham Rob Watsham (@robwatsham) reported

    Credit where credit’s due. I loathe the “customer service” offered by the “guides” at @EE but will today eat humble pie. Spoke with Shahid and he was great. Nothing was a problem - he was on the ball and really helpful. Thank you Shahid!