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EE outages and service status in Tonypandy, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Tonypandy, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 11, 1:27 PM GMT+1.
  • 55% Internet (55%)
  • 27% Wi-fi (27%)
  • 14% Phone (14%)
  • 5% TV (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Tonypandy, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Tonypandy, Porth, and Bridgend.

CityProblem TypeReport Time
Pontypridd Internet 1 day ago
Pontypridd Internet 8 days ago
Bargoed Internet 10 days ago
Cardiff TV 11 days ago
Pontypridd Internet 12 days ago
Blackwood Wi-fi 12 days ago

Nearby cities with recent reports

Pontypridd

1 recent signals

1 day ago

Community Discussion

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EE Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

  • MrChrisLent
    Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • savalleyboy
    Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • WelshROK
    Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • DestinyRoja
    Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales

    @EE why would you remove my discount, overcharge me £100 and refuse to fix it

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • rickmainz1989
    Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • robertpurvis
    Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • BenHarris918
    Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • AledThom
    Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • DanielCole03
    Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dirtypawz__
    Dirtypawz_ (@Dirtypawz__) reported

    @TheWobblyGamer @EE My EE has been solid tbh, touch wood. Contract up in November and I'm still switching as I'm sick of their price hikes. I pay a stupid ammount for 1Gbps. I'm going to either zen brrroardband or UFibre, half the price for the same and no mid contract price hikes.

  • LasallianSean
    AnnunciationSean (@LasallianSean) reported

    What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

  • theGrimey
    Tobes (@theGrimey) reported

    @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

  • TrophyPop_
    Tania 🩷✨ (@TrophyPop_) reported

    @TheWobblyGamer @EE I’ve had the exact same experience. I was with BT but they couldn’t offer me the same service when I moved, so they suggested I moved onto EE as that would be the best option but it’s been utter rubbish. Router needs reset around once a day and the connection is mediocre at best

  • JPMIDB
    Jem (@JPMIDB) reported

    @EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.

  • TonyCrystals
    Tony Crystal (@TonyCrystals) reported

    @TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.

  • stokieadam
    Adam (@stokieadam) reported

    @EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone

  • JB_56_
    Jayne with a Y (@JB_56_) reported

    @EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do

  • bartisimmo
    working class hero (@bartisimmo) reported

    @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

  • PolemicTMM
    Polemic Paine (@PolemicTMM) reported

    This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.