EE Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (50%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Hengoed, Caerphilly, Blackwood, Maesteg, Tonyrefail, Aberdare, Tonypandy and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Pontypridd |
Phone | |
| Cardiff |
Internet | |
| Hengoed |
||
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mia
(@miascull) reported
@foxtrotluna @EE I spoke to Vodafone’s customer service on twitter and I just filled out an online form and it was done?? Wtf is your problem @EE
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Terence Hudson
(@TerenceHudson) reported
@martynbolt @EE @fitbit GPS logging to a local device, phone or watch, is independent to the uploading of data to an available network. Rarely have a signal in the Lakes but still upload once an access point is found.
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Florin Nistor
(@FlorinN1107) reported
@EE EE ripped my life off and now because I called 2 days earlier to let them know that I dont want to carry on my contract, they still want to charge me. Terrible. I just did my mobile for another 24m and I feel like I did another huge mistake. They are just the worse
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Scott Alexander
(@screwballriver) reported
@EE morning guys you've out the xbox series x stock you have at the minute at the bottom of your add to plan list and unsurprisingly it has crashed..... Been stuck where the Razer products are most of the way down your list and poppa wants an Xbox
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Toby King
(@kingstoby1) reported
@DavidBayley13 @EE I know people have had issue with new things not showing up before. I reckon when they announce on here they are actually out that's when it may show
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Cassie of ⓧ
(@Cassterix) reported
@foxtrotluna @EE It's not legal for them to request that. I had a similar issue with Blizzard Entertainment and it took calling them out on twitter for them to change it for me.
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Artur D
(@archie333333) reported
@EE How one can get PAYG device unlocked? I spoken with your customer service over a week ago, the gentleman followed my 2 orders in your system and confirmed I am eligible for free unlock. But no email or any other contact been made since...
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Scott Alexander
(@screwballriver) reported
@EE Hi are you having problem with your add to plan? Won#'t let me proceed through checkout. Just hangs. Been like that for the last 2 hours.
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Phil Taylor
(@urbanbigp) reported
@EE hi there I received an email yesterday regarding the Xbox stock and was told it would be available online from 8am this morning but I can't find it on the website, can you help?
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Lacy Morris
(@lacy_claire) reported
from
Tuxford, England
@EE I’m super excited to hopefully receive my new #applewatchSE unfortunately you seem to have a serious issue with all stock! I have emailed and spoke on the chat, but no one can tell me more!?! It’s been over 14 days, what’s happening??