EE outages and service status in Tonypandy, Wales

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tonypandy, Wales

The most recent EE outage reports came from the following cities: Hengoed, Treharris, Maesteg, Cardiff, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Bargoed, Blackwood, and Pontyclun.

City	Problem Type	Report Time
Hengoed	Wi-fi	6 days ago
Treharris	Phone	7 days ago
Maesteg	Phone	9 days ago
Cardiff	Internet	13 days ago
Merthyr Tydfil	Internet	15 days ago
Caerphilly	Wi-fi	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

• 
  dawn pugh (@dawninyoureyes1) reported 12 seconds ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Brian Evans (@brianevans83) reported 3 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Steffan McMahon (@Steffan_McMahon) reported 5 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Karma Samsara (@CarolwalesKarma) reported 9 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Michèle Seren💙 (@MicheleSeren) reported 9 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 11 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  KD Hansford (@kdhanz) reported 15 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Christopher Guy (@ChrisJG1988) reported 18 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Ross Maisey (@TweetterRoss) reported 19 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Chris Lent (@MrChrisLent) reported 22 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Robert Purvis (@robertpurvis) reported 25 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Cara Marsh (@caradyas14) reported 29 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Allan Rees (@welshpolitical) reported 30 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Ty✌🏾️ (@Tyrone_PT) reported 31 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  lisa marshall (@lisa150_5) reported 31 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  K A C E Y (@KaceyEdwards91) reported 36 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 39 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 46 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Rob O'Keefe (@WelshROK) reported 50 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Rob S Photography (@photographyrsp) reported 50 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Murdie (@GordonMurdie) reported 4 minutes ago

  @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

• 
  RaSHiDa (@ItsOnlyRash) reported 5 minutes ago

  @EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!

• 
  sarah (@sarahLouise457) reported 6 minutes ago

  @EE frustrating when I can’t get any 5G whilst I’m on holiday park in the uk. I been waiting for an important phone call but no 5G means no phone signal. My husband phone is O2 and that works full 5G.

• 
  The Laughing Gooner (@pascalgrimandi) reported 7 minutes ago

  @EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.

• 
  Tim Hall (@thelimplettuce) reported 7 minutes ago

  @EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔

• 
  Maria Zelenova (@maria__zelenova) reported 12 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

• 
  Jee (@Samomit29) reported 13 minutes ago

  @EE 14 years of being a customer and you can’t provide me a decent service

• 
  lee harris (@leeharris85) reported 14 minutes ago

  @EE how do you make a complaint about customer service?

• 
  HB79 (@blenchy79) reported 14 minutes ago

  @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

• 
  RaSHiDa (@ItsOnlyRash) reported 15 minutes ago

  @EE I am struggling to buy a roaming pass whilst in Turkey. Can you please help?