EE

EE Outage Report in Tonypandy, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Tonypandy come from postal codes CF40.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Tonypandy, Rhondda Cynon Taf, Wales 02/09/2026 04:05

February 09: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Tonypandy, Pontypridd, Pontyclun, Bridgend, Ferndale and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomPorth Wi-fi
United KingdomMountain Ash Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • DanielCole03 Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leightoncamara Leighton Camara (@leightoncamara) reported

    @EE are they network issues with broadband connections in the North Wales area? Router is firmly stuck on amber!

  • BenAEastwood Ben Eastwood (@BenAEastwood) reported

    @EE I called up, wanted an explanation and got none, just spoke to someone who was rude and unhelpful . I get inflation but to just increase a bill 10% is a joke.

  • richardireland Richard Ireland (@richardireland) reported

    Four calls today and all four have disconnected part way through with a brief but complete loss of network coverage @EE . Have already contacted but there seems to be little rush in getting back to me or fixing the problems

  • rik_mckenna Rikki McKenna (@rik_mckenna) reported

    @EE I would love to hear your feedback on this. Paying at extra £87 pound extra is not acceptable. You cannot hide behind customer service, when it has got a lot worse! People want answers, someone commented there paying an extra £10 per month! Unacceptable!

  • 111Alfredd22 Alfiè63.. (@111Alfredd22) reported

    @EE .. Can I be contacted re the ongoing issue with my phone line/ Broadband.. Ongoing since last week

  • GAllen_NHS Graeme L Allen (@GAllen_NHS) reported

    Any colleagues at the #nhs that think they will be looked after by @EE with their supportive messages etc.....think again. My account has been over charged & discounts not applied. Been a customer since Orange that's how supportive they are.

  • gghryan Grace Ryan (@gghryan) reported

    @EE had no notification of my bill this month and can’t get through to 150 to check dates/ pay. Is the system down?

  • oriane978 Oriane (@oriane978) reported

    @TRBucket @EE @BAFTAGames i had the exact same issue and tried to vote for another game and it worked, idk why

  • Nikio001 Theresa Palmer Niki (@Nikio001) reported

    @EdgarAFS @EE Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (zbctech) on Instagram by a friend and they help me fix my account back

  • maz1247 Maz Forbes (@maz1247) reported

    @EE Broadband. Apparently engineers are trying to fix it. Fingers crossed!