EE Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Hengoed, Cardiff, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Blackwood, Tonypandy, Porth, Bridgend and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Hengoed |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Treharris |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TUMMEY24
(@tummey24) reported
@EE I'm still waiting for a response. I will be making a complaint if this isn't sorted in the next hour.
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That cool guy
(@thatcoolguy___) reported
@EE hi my signal has been almost non existent for over to weeks. Spent an hour on hold to customer services and can’t get through?
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ItsASecret
(@GemJars1878) reported
@trevor_p_malco @EE Literally just said to someone else I wish I'd of stuck with BT, but when we moved house EE was already set up here so just went with them, huge mistake. Weve already got a booster, and its still crap
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((ALMOST)) Always Positive ⬛ 💙➕
(@NubiBlue) reported
from
Barnet, England
@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.
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Thomas Glazebrook
(@tomglazed) reported
Great to wake up to no broadband because it seems @bt_uk transferred my landline from @EE prior to equipment being ready because @OpenreachHelp can’t install due to lockdown: even though my new service will not be on the landline! Even the external work isn’t done yet...
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Jakob Flynn
(@jakobzakflynn) reported
@EE hello, I would like to know what the best way to make a complain about one of you managed called Hannah please. I’ve just called to discuss my router been late. She was very rude in her tone and answers, didn’t once apologise not the service I expected
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steven kelly
(@steve_kelly2) reported
@EE @rootmetrics How about some half decent signal for the people of suffolk!
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sam wanless
(@Sam_Wanless) reported
@EE guys I’m in Australia, minimum term has ended. Can I cancel my contract but keep my number for when/if I come back to the UK?
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❗️❗️
(@_MARSH___) reported
@EE @rootmetrics The number 1 network but also the number 1 at selling you the wrong phone
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Trevor M
(@trevor_p_malco) reported
@GemJars1878 @EE Seems bt is the only decent one but I’m on Sky which is up and down