EE Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Tonypandy come from postal codes CF40.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Tonypandy, Caerphilly, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pentre, Maesteg, Ferndale, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Pontypridd |
Phone | |
| Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Leighton Smart 🇪🇺 🇺🇦
(@SmartLeighton) reported
@EE Really! And what? Your customer service team are the ones who have been dealing with it these past 5 times!! Why on earth do you think its going to be different this time!!!!
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Lynn Ede
(@LynnCherylEde) reported
@EE Hi can you help. Trying to pay my mobile bill, says card declined. No reason for this and I'm using my card elsewhere, no prob. I've now tried calling you, auto payment and online. How can I pay my bill? I've no other card.
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Ryan Atkinson
(@bertracoon80) reported
The @EE website is absolutely 🐶 💩! Broadband is unbelievably slow and trying to check online is a joke!
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Talles Hentges
(@TallesHentz) reported
@EE I spent GBP 10 buying the SIM, it asked me to add another GBP 10 so I could connect to 4g. Now it says I pay for an addon (at least 20???) to have internet. Horrible horrible XP.
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Ashley
(@itsashleyhardy) reported
@EE Yeah, it’s showing service when it’s in the old phone but in the new one, nothing
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Nemesis 🇺🇦
(@esiotrot54) reported
@ee #EE why is the App so bad? Only works intermittently and when it wants to —so unreliable— have reported both on here and by phone but nobody sorting it out—expect better from BT/EE —very bad
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ian chandler
(@witherwack99) reported
@EE Got to say very poor service, feeling disappointed but kind of expected
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Hugh Jezard
(@AppleandAmazon) reported
Men is Black is on the TV now and I think Will Smith's partner is the spit of officer 357 at the @metpoliceuk Police all the evidence on this local @EE private network in this area the main route into London. This was the case. All the evidence over a 6 year steak out.
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Zephyr O'Zolochi (Pharaoh of the Nism Church) 🇬🇧
(@Z_NismChurch) reported
Yesterday, I spoke to mobile network operator @EE on the phone a few times. At the start of one of the calls, before the call taker asked me security questions, I asked him my own security question: 'Can you please confirm EE's registered company number with @CompaniesHouse?'. The operator said 'I can Google it' and then gave the number. On a further call a very berserk female refused to provide EE's company number to pass my security check. She then refused to transfer me to her manager over ten times. I kept repeating 'You haven't passed my security check, I don't trust what you are saying, please transfer me to your manager'. During the calls they kept spamming me with text messages.
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Dave Hill🏴
(@davewjhill) reported
@EE Our smart hub plus is stuck on a green light, with no internet access. I've reset it by taking out the power cable and pushing the reset button, but still stays green. Is there anything else I can do, or is it broken and we need a replacement sent out?