EE Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Tonypandy come from postal codes CF40.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at EE
EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Tonypandy, Pontypridd, Caerphilly, Blackwood, Treharris, Pontyclun, Bridgend, Porth, Ferndale, Aberdare, Cathays and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Phone | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Olly
(@OllyNeal) reported
@EE hiya. What’s going with your service in Chingford E4? I got a text back in October saying you were making essential improvements but since then the service has been horrible. Dropped calls, phone saying I have 5G but nothing loads, poor signal. Hope you can help. Thanks.
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🌔🦜🐧🦢Celeriya🦢🦚🐬🌠
(@TheCeleryLady) reported
Is the @AmazonUK website STILL not working on portable devices?! It's fine when I'm on wifi but moment I switch on my @EE data... #BlackFridayWeek #BlackFriday #CyberMonday2022
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Ads
(@Adam_W48) reported
@EE claiming to be the fastest network, but clearly the slowest delivery for a new device! Day 4 since ordering a new handset and absolutely zero comms, let alone a delivery
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G A R Y M U T I M E R
(@gary_mutimer) reported
Absolutely done with @EE I’ve got roaming on my account for both Europe and US and I’ve need been able to use my phone here in NY, unless I jump on the Wi-Fi. Try to contact them and made a complaint…. And nothing!!!
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nicoleee👻
(@scatterbraiiiin) reported
@EE signal has been absolutely shocking past few days. Making me regret buying a phone outright to stay on the network 😩
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Marcus Alcock
(@MarcusAlcock1) reported
@EE @ofcom is a charge of £3.90 a minute for an international mobile to mobile phone call to the US justifiable? I have been a customer of EE and its previous incarnations since 1998 and have been charged £109 for just 2 calls this month! Outrageous.
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Lee Davies
(@leedavies) reported
@EE been trying to get a PAC code to leave your network after > 10 years. couldn't get a code via text cos there's a balance on my account. there is every month, i pay by direct debit! paid the balance, you have a me a PAC code. it didn't work to port to vodafone. DISGRACE!
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Mike Rowley
(@mhr66) reported
Please @EE sort this problem. My wife tried to log onto EE account this am. Can’t log on. Over 2+ hours on the phone - told if you have not logged on for 6 months, you need to set up new account but with new email address. Why? Still bill us through account. Couldn’t make it up.
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Sian Sullivan
(@Siansullivan3) reported
@EE Thankyou still not sorted but diagnostic came back fine and have been told to phone regarding box replacement thankyou for your help and apologies for the snippy post 🙏
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Liz Didn’t Like People Anyway
(@lizcoombes) reported
from
Chalton, England
Chatting to @EE online about my contract and I think they’ve disconnected the chat. Considering I was explaining I could getting better value elsewhere, I’m now thinking the treatment would improve too. I’ve been a customer for 24yrs. Shocking.