EE Outage Report in Tonypandy, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Tonypandy come from postal codes CF40.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonypandy, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Maesteg, Cardiff, Merthyr Tydfil, Blackwood, Caerphilly, Hengoed, Bridgend, Treharris, Aberdare, Tredegar, Tonypandy, Ferndale, Bargoed, Pontypridd and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Maesteg |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Merthyr Tydfil |
Total Blackout | |
| Blackwood |
Phone | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tonypandy, Wales
Latest outage, problems and issue reports in Tonypandy and nearby locations:
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Rob O'Keefe
(@WelshROK) reported
from
Merthyr Tydfil, Wales
@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Aled Thomas
(@AledThom) reported
from
Tonypandy, Wales
@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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SASBrock
(@BrockLimes) reported
@EE I waited 25 minutes and when I made staff aware that I was there at 15 minutes past my appointment time, they said basically “so what”. I had to wait in the queue like anyone else. There was only one person in the shop and they did not even go into the office and ask for support
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Chris Goodall
(@lordveteran) reported
@EE Nothing at all because I don't have a signal at all, just e for emergency. I have switched on WiFi enabled calls now but this isn't the point of a service is it?
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shayah32
(@shayah32) reported
@EE My network keeps cutting out
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Sherry Warrick
(@WarrickSherry) reported
@EE I attended your Dartford store yesterday to get an upgrade. I want to let you know that all the staff, but especially Keiran, were very helpful and patient with me. People are quick to complain when things go wrong so I thought I would praise good service
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Barrie Higham 💙
(@skybloo1) reported
@EE I’m transferring a phone from BT to EE and can’t complete your online PAC form as you are having “technical issues”. Any idea when this might be resolved?
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Kate
(@ThisIsKateL) reported
@run_mike_run @bt_uk @EE Oh... that's not likely to be a quick fix then is it. Thanks
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Zarreen Basharat
(@zarreenb) reported
@EE lack of services in edgware is beyond diabolical. No Internet access at all in the area unless connected to WiFi. Have to leave the area completely to get service. When is the mast going to be completed? The inconvenience caused is incredible.
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Fiona 🏴
(@Hobnobette) reported
@EE I gave 30 days notice to cancel, was given an out date, went into hospital for 2 months and find you’ve been kept the line open and been charging me £100 approx. pcm. Disgusting!
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jen1198x
(@Jen1198x) reported
@EE how do I remove the Damage cover from my bill? I wasn't informed it didn't cover loss as well so I'm wasting my money
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Yamyam
(@YamyamLad) reported
@EE hi. I am awaiting my new SIM . I want to confirm you have rec'd my PAC code to transfer from Vodafone. I've tried ringing but as I've not had me SIM yet I cannot get past the automated messages. Please help