EE outages and service status in Tonypandy, Wales

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tonypandy, Wales

The most recent EE outage reports came from the following cities: Ebbw Vale, Hengoed, Pontypridd, Tonypandy, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Ebbw Vale	Phone	4 hours ago
Hengoed	Phone	5 hours ago
Pontypridd	Phone	4 days ago
Tonypandy	Internet	10 days ago
Pontypridd	Internet	13 days ago
Cardiff	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

• 
  Neil (@neilbennett0707) reported 44 seconds ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  jude wood (@judiththomas4) reported 2 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Samantha (@Samanth82113398) reported 3 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Magic Man (@MagicMerry88) reported 3 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Heidi Wurst (@Heidi_Wurst) reported 13 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Aled Thomas (@AledThom) reported 14 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Andy Petersen (@AndyJPetersen) reported 16 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Ross Maisey (@TweetterRoss) reported 17 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Rob S Photography (@photographyrsp) reported 21 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 22 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Karma Samsara (@CarolwalesKarma) reported 27 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  lisa marshall (@lisa150_5) reported 37 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  dawn pugh (@dawninyoureyes1) reported 38 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 41 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Connor Botwright (@ConnorBotwright) reported 55 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Ross Maisey (@TweetterRoss) reported 57 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Dino Tessaro (@savalleyboy) reported 57 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  geraint evans (@mrbean1977) reported 58 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 59 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  lisa marshall (@lisa150_5) reported 60 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg (@Peter_Gregory_H) reported 37 seconds ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

• 
  Michael Cryne (@michael_cryne) reported 49 seconds ago

  @markgregory_ @EE They’re a decent network but their sales operation is disgusting. That’s why I never accept their sales calls. I want everything in writing.

• 
  Graham (@BarnetAkela) reported 1 minute ago

  Had what I thought was an all singing all dancing business contract with @ee £65+VAT/month. Pricey yes but unlimited minutes, texts, data. Phoned client in USA. Turns out not on plan. Didn't pick up. Left 59 sec voicemail. I've been charged £2.57+VAT. For 59 secs. WHAT ********?

• 
  Thamsanqa Mabaso (@ThamsanqaMabaso) reported 5 minutes ago

  @EE my wifi has been down since last night and its frustrating that everyday I have to reset the router due to awfully slow speed. I cannot continue like this.

• 
  Louise Faulkner (@L_Faulkner1) reported 6 minutes ago

  @EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?

• 
  Dave Pettey (@DavePettey) reported 6 minutes ago

  Service is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE

• 
  Mr Gray (@Monetization26) reported 8 minutes ago

  @EE So today our internet has been down since 10:30am, 30 houses have no internet so there sending an engineer out tomorrow he’s going to be busy!!!!! Why didn’t they just say there’s a site wide outage!!!!.

• 
  Mr Gray (@Monetization26) reported 8 minutes ago

  @EE If you DM me and then I’ll reply with my details and then a senior complaints manager can call me. If not cancel my service and I’ll take my business elsewhere!!.

• 
  Andy (@andrewstonell1) reported 11 minutes ago

  @EE anybody thinking of going to @EE for mobile broadband in the NR29 area DON’T. Nearly 6 weeks of download speeds of 0.47 too 1.47 is taking the P. Yet they have only just approved the work to be done and still for not another week or so. Stay well away from them simply crap

• 
  Bionic_KT (@bionic_KT) reported 15 minutes ago

  @WeAreOpenreach @EE Openreach essentially allowed an order to fail because a form wasn’t completed when Openreach hadn’t actually sent the form…