EE Outage Report in Tonypandy, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Tonypandy, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Tonypandy, Porth, Bridgend, and Mountain Ash.

City	Problem Type	Report Time
Pontypridd	Internet	1 day ago
Bargoed	Internet	3 days ago
Cardiff	TV	4 days ago
Pontypridd	Internet	5 days ago
Blackwood	Wi-fi	6 days ago
New Tredegar	Wi-fi	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

• 
  Gareth Lewis (@cllrglewis) reported 41 seconds ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Steffan McMahon (@Steffan_McMahon) reported 1 minute ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Ben Williams (@BenThatFlies) reported 9 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 22 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Neil (@neilbennett0707) reported 25 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Rhys (@TheRhysCooper) reported 26 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  CM Kerplunk (@Rivers_Slowmo) reported 30 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 35 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Steffan McMahon (@Steffan_McMahon) reported 36 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Lee Webster (@leeweb79) reported 40 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 42 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 45 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 46 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Jack Rickus (@4rickus4) reported 47 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Christopher Guy (@ChrisJG1988) reported 52 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 53 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Bby Gurl (@BenHarris918) reported 53 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 53 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 56 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 58 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  El Edmunds (@17Edmunds) reported 6 minutes ago

  @EE apparently No1 in the UK and i cant even get signal or internet! Class🤨

• 
  Andrew Watson (@W1986Andy) reported 7 minutes ago

  Afternoon @EE - I’ve recently upgraded and while BT Sport is showing in my benefits I am unable to log in. BT have said it’s because I no longer have a BT ID and need to speak with you as it’s an EE add-on. Help?

• 
  Abi (@Abi_PUNC20) reported 8 minutes ago

  Hi @EE I’d like some help regarding my upgrade but your chat option has disappeared. If anyone could get in touch, that would be fab.

• 
  thedabney (@thedabney1) reported 9 minutes ago

  @ManLikeJJ @nikolajht @EE Damn, so that’s what it is. Yeah, definitely screams an iOS 15 bug affecting EE. The workaround worked for now, thanks.

• 
  Cheryl (@_thislineismine) reported 12 minutes ago

  @EE Hi, I'm trying to preorder the new Pixel 6 Pro to upgrade. However, the only thing currently stopping me is awaiting for my ID badge I submitted to EE perks to be validated. Was wondering if you could help with this at all?

• 
  Kwab Adjei (@kwabby99) reported 13 minutes ago

  @EE I'm actually appalled with your service. I gave you a call as I was looking to see if I could stay with you. I had received a great deal from another network for the new pixel 6, but instead offering a solution. You put me on hold for 45mins then disconnected my call.

• 
  Dancing Hermit (@DancingHermit) reported 14 minutes ago from Dunnington, England

  @EE When are the signal issues that have made my phone unusable locally going to be fixed? It’s been well over a year now and you won’t give me a refund until it’s fixed and you close my complaint without ever contacting me?

• 
  Nicole (@nicolesides1) reported 18 minutes ago

  Wow is @ee signal crap while travelling!!! Was on the phone and all i got was hello are you there!! Constantly having signal issues with EE

• 
  Gavin Byers (@GavinB77) reported 19 minutes ago from East Kilbride, Scotland

  @EE is there a problem with your site? I can’t get on to the ee page to check my order tracker. It won’t even load the page.

• 
  Alan burkett (@Alanburkett9) reported 20 minutes ago

  @EE YOU’VE TOLD SOMEBODY TO CONTACT YOURSELVES . YOUR CUSTOMER SATISFACTION IS CRAP I HAVE BEEN WAITING SINCE 4/10/21 TO GET MY INTERNET FIXED IT STILL IS’NT I WOULD TRAIN YOUR CALL CENTRE STAFF IN CUSTOMER SATISFACTION