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EE Outage Report in Tonypandy, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Tonypandy come from postal codes CF40.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Tonypandy, Rhondda Cynon Taf, Wales 01/20/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tonypandy, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Pontyclun, Bridgend, Tonypandy, Cardiff, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Cathays, Ynysddu, Treharris, Pentre and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomBridgend Phone
United KingdomTonypandy TV
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomPontypridd Internet

Community Discussion

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EE Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mtnsofscotland Mountains of Scotland (@mtnsofscotland) reported

    @CiscoUKI The reality is somewhat different due to lack of signal around Scotland in my case from @EE. They may have 5G in London but up here two cans connecting with a piece of string works better.

  • johngittins19 john gittins (@johngittins19) reported

    Not sure whats going on with @EE text messaging but over the past 2 weeks had 3 sent to me and then told by contact centre to ignore them as there is a problem with the system.

  • mateka41 AxicTopple (@mateka41) reported

    @EE Also I've never ever received any kind of customer service from this company so im afraid this is not a threat

  • MatthewWestcot2 Matthew Westcott (@MatthewWestcot2) reported

    @EE your signal coverage is despicable.

  • djdorset Danielle Holmes (@djdorset) reported

    @EE I have been having trouble with my internet for the last week, it’s running the tv mainly but also at points we have tablets and phones connected however we have noticed that it isn’t always loads in the pages, I’ve been having to use mobile data to access pages fully.

  • SandyB2u Sandy 🇺🇦 (@SandyB2u) reported

    Dear @EE help me out please. I’m thinking of upgrading my mobile online and it says there’s a £100 fee, but when I go to checkout it says ‘nothing due today’? Plus do I have to physically send my current handset back to get the upgrade? Thank you x

  • RemaynOfficial Remayn (@RemaynOfficial) reported

    @EE I’ve been a customer for over a decade and have just been told the best upgrade deal I can get is a measly £3 off the monthly price, or a whopping increase of £620 on the handset if I reduce the monthly cost! Is this really the reward loyal customers get? Time to change providers

  • mommab2km Becka Fletcher (@mommab2km) reported

    @EE is there an issue with the Samsung galaxy 20 FE I've had 2 apps recently crash or not load?

  • NinaJPrentice Nina Joanne Prentice 💙 (@NinaJPrentice) reported

    @EE I have replied to the DM thank you Russ. Look forward to your call to resolve this issue with my account

  • superssonic David Hawkins (@superssonic) reported

    @EE my phone keeps losing calls and 4g in same area. I report it and get told there is no issue. What a joke