EE outages and service status in Tonypandy, Wales

Problems in the last 24 hours in Tonypandy, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonypandy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tonypandy, Wales

The most recent EE outage reports came from the following cities: Tonypandy, Pontypridd, Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, and Bridgend.

City	Problem Type	Report Time
Tonypandy	Internet	2 days ago
Pontypridd	Internet	5 days ago
Cardiff	Internet	12 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Tonypandy, Wales

Latest outage, problems and issue reports in Tonypandy and nearby locations:

• 
  Connor Botwright (@ConnorBotwright) reported 5 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Robert Purvis (@robertpurvis) reported 12 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 13 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Jack Rickus (@4rickus4) reported 17 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Dino Tessaro (@savalleyboy) reported 19 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Rochelle Theaker (@roch123) reported 24 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Steffan McMahon (@Steffan_McMahon) reported 28 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Ross Maisey (@TweetterRoss) reported 35 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Kathryn Williams (@KathW80) reported 40 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Ash Lister (@AshL93) reported 41 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  K A C E Y (@KaceyEdwards91) reported 43 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Desta Omar (@desta_omar) reported 47 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Daniel Cole (@DanielCole03) reported 47 minutes ago from Coelbren, Wales

  @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

• 
  Rob O'Keefe (@WelshROK) reported 48 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Neil (@neilbennett0707) reported 51 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Magic Man (@MagicMerry88) reported 54 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 55 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Ade (@Bubwal) reported 56 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Rhys Cooper (@TheRhysCooper) reported 58 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 58 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Parker (@BenParker10) reported 5 minutes ago

  @EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help

• 
  Ross Ironfield (@RossIronfield) reported 7 minutes ago

  I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄

• 
  ShawShot (@ShawShot) reported 8 minutes ago

  Hey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.

• 
  MsVictoria (@MsVictoria2) reported 9 minutes ago

  @EE Already done that. They were no help. Flatly refused to provide an extender which Sky did without question. There doesn’t appear to be any way to provide feedback to EE. I don’t have a TV license. I do not want to be able to see BBC. I can delete from Firestick but not from EE.

• 
  Mark Royle-Evatt (@MEvatt) reported 11 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  Craig Bailey (@Craig_Bailey41) reported 15 minutes ago

  @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

• 
  Andrew Western (@AndyWestern) reported 15 minutes ago

  @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃

• 
  Dan Frampton (@danwillmixit) reported 18 minutes ago

  @EE I’m in Montenegro and I’ve bought a zone 1 day pass for £6 but calls out are blocked and calls in go to voicemail. All my phone settings are correct. I can’t call support and support can’t call me. I badly need to call and receive calls from the UK. Please help!

• 
  James Bowen (@SirCHUCKY) reported 22 minutes ago

  @EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 23 minutes ago

  @EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life