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EE Outage Report in Fochriw, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Fochriw, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Fochriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Fochriw, Caerphilly County Borough, Wales 02/12/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Fochriw, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Hengoed, Pontypool, Caerphilly, Porth, Mountain Ash, Treharris, Blackwood, Cwmbran, Abertillery, Tonypandy, Pontypridd, Ferndale and Aberdare.

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City Problem Type Report Time
United KingdomHengoed Wi-fi
United KingdomPontypool Phone
United KingdomCaerphilly Internet
United KingdomPorth Wi-fi
United KingdomMountain Ash Phone
United KingdomHengoed E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Fochriw, Wales

Latest outage, problems and issue reports in Fochriw and nearby locations:

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkOliver62189 Mark Oliver (@MarkOliver62189) reported

    @EE the “TEAM ARE UNABLE TO HELP” as they told me yesterday. that’s why i’m posting to EE. if you read what i posted, like me, you might find your response was not satisfactory just like the answer I got from calling 150! Always best to gather the facts before giving the standard!

  • JonD_Chadwick Jon Chadwick (@JonD_Chadwick) reported

    @EE Still not sorted. Your telephone support sent us to the store. The store told us that telephone support were idiots. Called again, told to go back into store All we want is to download an e-sim

  • Tom84466770 Tom (@Tom84466770) reported

    @EE It seems to be a @Rogers problem, i manually swapped to @Bell_Support and now it works fine..... slightly annoying though that I had to do that I have the addon for roaming in canada

  • AArrows71 Richard Dolman 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AArrows71) reported

    @MarinaPurkiss @EE Imagine paying for a service you didn’t agree to…..#Stopfundingillegaltrafficking

  • dr_besty Alex Jones (@dr_besty) reported

    @PKendrickWIG @MarinaPurkiss @EE I worked there for 10 years mate, I have a very good understanding of their processes. Frontline customer staff are limited to £30 refunds, managers are limited to £100. You need to escalate beyond that to get anywhere Hope this helps

  • Hoylake_trucker Sean (@Hoylake_trucker) reported

    @EE @MarinaPurkiss Standard ai message you get from most companies when you're forced to go to twitter/social media because their customer service department proves to be anything but a service!

  • Drysdaleboy1 Merlin (@Drysdaleboy1) reported

    @EE @MartinSLewis Yes EE know they have an issue with overcharging Roaming fees, yes they know they overcharged me (I raised the issue). No they can't change my upcoming bill because the system won't let them. More wasted hours in chat 🤦🙁

  • CapitalR 🆁 (@CapitalR) reported

    @IAmtheRedeemer @JenPaszkowski @EE Yeah EE was perfect until last season. They told me the mast capacity was reduced for some reason by nearly 40%, so on match days it cant handle the traffic. But they wont change it back & dont listen to customer

  • TIFFJOSH16 JOSH PATRICK (@TIFFJOSH16) reported

    @EE which postal service does EE use to send out free PAYG Sim And what is deadline for same day Dispatch Please

  • c_harliehill Charlie. (@c_harliehill) reported

    @EE Why can other internet providers come round in a few hours to fix issues but with EE we have to wait 2 weeks, with the wrong engineer being sent, the issue be misdiagnosed, and then the appointments being changed.