EE Outage Report in Fochriw, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Fochriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Fochriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Fochriw, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Cwmbran, Ferndale, Pontypool, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
||
| Blackwood |
Phone | |
| Aberdare |
Wi-fi | |
| Porth |
Internet | |
| Ynysddu |
Internet | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Fochriw, Wales
Latest outage, problems and issue reports in Fochriw and nearby locations:
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phillip Walker
(@CordlessGnome) reported
@EE Hi, I ordered an iPhone 13 Pro Max upgrade on Tuesday this week and was told it was going to be delivered today, I’ve not heard anything except the confirmation text since, could you help?
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Hannah Tripp.
(@HannahTripp) reported
@HannahTagima @EE Do live chat so much quicker I've had the same issues with getting through to them!x
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Ross Bell
(@WoundedHealerr) reported
@EE let 1000's of customers preorder the new IPhone 13 give a date for delivery, to be told on the day "some customers are getting them, some aint. It can take up to 28 days". Rude advisors. Placing orders and taking payment for stock they DON'T have...
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Damian Edwards
(@damoedwards) reported
@DPDgroup_news @EE You should review your delivery partners (@DPDgroup_news) in the UK. Multiple reviews detail about false 'attempted delivery'. Reflects badly on your service.
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Fay
(@heyitsfay) reported
@EE pre ordered iPhone 13 pro max 1tb blue on 17th. Called to confirm delivery this morning where they agreed will be delivered today. Now called again for update and you colleague threw a tantrum because I requested a manager, he’s decided without my permission to cancel it.
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Adam
(@bausttt) reported
@CordlessGnome @EE It’s one big **** up. I’m waiting for mine, it better be delivered today
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2WB
(@2WB10) reported
@PS5StockAlertUK If anyone’s an EE customer you can sign up with them for stock notification. I got a text with a link to say they were in and they let me pay 11 months interest free they just added it to my usual phone bill. You have to be an @EE customer tho.
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ThirtySix
(@theoriginal36) reported
@EE My elderly father has waiting for over 20 minutes to get through to your customer services. He has been cut off twice whilst on hold. His PAYG phone has been cut off and he is trying to get through as his credit was wiped. Your attitude to vunerable customers is disgusting
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Hafiz Alfarzan
(@HAlfarzan) reported
Never had this much struggle ordering a phone. Ordered the 13 pro, 4 times this week from @EE as order kept getting cancelled for no reason. Yesterday’s order went through, phone supposed to arrive today and it’s delayed!!!
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Gaming4Laughs
(@gaming4laughs) reported
@EE massively let down today terrible service all day and now this pathetic text about delays.! It’s not good enough. Caused loads of issues and tried pushing blame to other companies and it sounds like people got phones ahead of people who ordered before them.! Shambles!