EE Outage Report in Fochriw, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Fochriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Fochriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Fochriw, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Blackwood, Treharris, Tonypandy, Cwmbran, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Ynysddu and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Wi-fi | |
| Treharris |
Wi-fi | |
| Tonypandy |
TV | |
| Cwmbran |
Internet | |
| Pontypridd |
Internet | |
| Porth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Fochriw, Wales
Latest outage, problems and issue reports in Fochriw and nearby locations:
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
-
Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
-
Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
-
Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
-
Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
-
Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Wild
(@Wild1145) reported
Would be a true novelty that in 2021 (Nearly now 2022) someone between @EE, @WeAreOpenreach or my local MP bothered to do anything about the fact that our broadband continues to be so poor in this area that most of us have to go into an office to do our jobs just to video call...
-
Dayo Spark 🇳🇬🏴🇬🇧
(@jj123s) reported
@EE Hello! Was missold a sim only contract in your store in Woolwich Arsenal. Attendant was hasty, fraudulent and didn’t inform me of the Terms and Condition. I decided to cancel less than 24hrs but the store didn’t process it. says I have no right to cancel #AvoidEEscam
-
Dayo Spark 🇳🇬🏴🇬🇧
(@jj123s) reported
@EE Hello! Was missold a sim only contract in your store in Woolwich Arsenal. Attendant was hasty, fraudulent and didn’t inform me of the Terms and Condition. I decided to cancel less than 24hrs but your store didn’t process it. #ScamAlert
-
Epping Electrician
(@approvelectrics) reported
@EE I can find an EE £10 for 10GB 5G sim easily online. However when you purchase as an existing customer account you cannot buy it. Is this deal for new customers only then??
-
Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
@EE To this day it befuddles me why we want and expect you to know ever post code of where you have network issues the only company who asks this silly question #eeproblems
-
Sally Robinson
(@SalsRobbo) reported
Just want to express my gratitude to Charlene of @EE who provided exceptional customer service today. After a very frustrating 2 hours on your online chat, she sorted it in minutes. She needs to be training her wider colleagues on how to assist customers. Other 3 weren't good!
-
Dayo Spark 🇳🇬🏴🇬🇧
(@jj123s) reported
@EE Hello! Was missold a sim only contract in your store in Woolwich Arsenal. Attendant was hasty and didn’t inform me of the Terms and Condition. I decided to cancel less than 24hrs but the store didn’t process it. #ScamAlert #AvoidEEscam
-
Matt Thompson
(@MattyLeeT) reported
@bt_uk @EE how do we go about getting a refund for the service we are paying for and not receiving
-
Beth ~
(@bethancelia) reported
@EE do you price match competitors? I've seen deals where I can get the iPhone 13 for £42 w/ 30GB data & no upfront cost. Your cheapest is £56 for 4GB and £80 upfront. How are you able to do this? (pls don't say due to having the best signal cos that's not true)
-
Michael Bell
(@michaelbell11) reported
@EE please help. Trying to order new phone online and it’s stating that I have to call to confirm order. After 35min on hold there’s still no answer. Is there any way to complete this online?