EE Outage Report in Fochriw, Caerphilly County Borough, Wales
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Fochriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Fochriw, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Fochriw, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, Pontypool, Mountain Ash, and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 days ago |
|
|
Wi-fi | 2 days ago |
|
|
Wi-fi | 2 days ago |
|
|
Internet | 6 days ago |
|
|
Wi-fi | 6 days ago |
|
|
Phone | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Fochriw, Wales
Latest outage, problems and issue reports in Fochriw and nearby locations:
-
Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
-
๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, Iโm missing 4gb of my data.
-
Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service ๐
-
Tom Wise ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐ฎ๐ช how customers calls should be handled ๐๐ผ๐๐ผ
-
Lucy (@HeyLucyAnne) reported from Rhymney, WalesYep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
-
-
Huw Jones๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@HuwJones58) reported from Porth, Wales@EE your upgrades team quoted me ยฃ55-ยฃ70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
-
๐ฌ๐งJamie๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
-
Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies ๐ฃ
-
K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still havenโt had confirmation account is closed and still having text message updates about the problems in the area ๐ฅฑ
-
Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but itโs ok apparently because @EE customer service team said I can use โwi-fi callingโ instead ๐๐คก๐คก #joke
-
geraint evans (@mrbean1977) reported from Fochriw, Wales@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. ๐ก๐ก
-
Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
-
๐ฎ DullUddenCow ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UKโs favourite network my arse!
-
dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
-
dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
-
Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐
-
-
Tim Powell (@timscoreboard) reported from Mountain Ash, Wales@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
แEแฉแชแฐแแแแผIE ๐บ๐ฆ (@RealMunchie) reportedYO @EE you ask me to go into DM's, I reply with info and you dont even acknowledge my DM's...... POOR!
-
Sarah Mitchell (@sjparker517) reported@EE how come when a mast is down some people get money off their bill and some donโt. 4 phones with you in our house and not a single one works. Day 4 now. Poor customer service let alone phone service !! ๐คฌ
-
Sam ๐ซ๐๐๐ฉ๐ปโ๐ซ (@AFamilyUK) reported@EE am I able to speak to or message somebody about network unlocking a Samsung S10 pls? We've used the code provided but it's locked the phone after too many attempts. Thank you.
-
Emily (@EmilyPrice1993) reported@EE Everytime I call your Customer Service team the signal is very poor and we are unable to hear each other. Iโve tried calling in several different locations but the same issue occurs. Is there any way that this issue can be looked into or I can be contacted in another way?
-
David Quinn (@thedavequinn) reported@EE Thank you. I was able to get through to support on the phone and they resent the missing Next Steps email, so we are all good ๐๐ป Would suggest someone fixes the phone number verification on your website though; some people donโt have U.K. phones at the point they are ordering:)
-
แEแฉแชแฐแแแแผIE ๐บ๐ฆ (@RealMunchie) reported@SoloFlawed I feel this right now with the Issues im having with little to no internet or service with @EE Been in a Twitter chat now for 2hrs and going nowhere fast.
-
Amrita Thakur (@AmritaT02814794) reportedSeriously appalling service from @EE @BT. I have now spoken to 10 different people who don't know how to get a home telephone number transferred (these 2 companies are merging). I have been passed from the sales team to the tech team and all sorts and incurring extra charges,
-
Kira Herdman (Legally) ๐ณ๏ธโโง๏ธ ๐ณ๏ธโ๐ ๐น (@kiraherdman) reportedWell at least @ee helps. Fault on my broadband line, fair enough. Networks go down every so often. An extra 50Gb on my phone so I can use it as a hotspot while they sort it. Well done !!!
-
distant teacher (@TeacherDistant) reported@EE absolute useless customer care- transferred my number over to u- gave my number to business and business number to me- wasted 3 hours on phone ringing after various incidents connected with transfer- no resolution whatsoever and nobody seems bothered
-
Tesco Mobile (@tescomobile) reported@mrcflknr @EE Hi there Marc. VoLTE is something we support, however depends on your location and hardware. Unfortunately Wi-Fi calling isn't currently support, however has been fed back to the relevant team on your behalf - Callum