EE Outage Report in Fochriw, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Fochriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Fochriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Fochriw, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Cwmbran, Abertillery, Tonypandy, Pontypridd, Ferndale and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Porth |
Wi-fi | |
| Mountain Ash |
Phone | |
| Hengoed |
||
| Treharris |
Phone | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Fochriw, Wales
Latest outage, problems and issue reports in Fochriw and nearby locations:
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ffakter
(@FFAKTERR) reported
@EE hi I can’t call customer services? The line keeps cutting
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T.S. Ó Ceallaigh
(@tsoceallaigh) reported
@EE @k_m_thompson The email they sent to customers I feel quite sloppily failed to mention clearly the total rate of CPI + 3.9%. Very poor quality communication.
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Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURS I HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY ONE EXPERIENCING THIS. WHAT IS GOING ON ?
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Michelle Goddard
(@hornstar65) reported
@EE Can you tell me why ee mobile phone network keeps going down in Grimsby? Today and Tuesday, DN33 2BA. I have elderly parents and I need them to be able to contact me 24/7.
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Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURS I HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY EXPERIENCING THIS. WHAT IS GOING ON ?
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Jake March-Jones
(@jakeleopold) reported
@EE care to explain why you’ve gone above the ALREADY HIGH CPI RATE or 5.5% and decided to add on your own 3.9% for good measure? A near 10% rise and no extra services? I believe consumers may have the right to terminate early no?
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Classic Rex 🦖🌈
(@ClassicHomoRex) reported
from
Cardington, England
@EE @MarcAllera I’ve been in touch about my attempt to upgrade. I’ve only been a customer for about 10 years but whilst your team try to be helpful sadly I couldn’t feel less valued. Guess it’s time to move. I’ll cancel my upgrade, get my money back and give another network a try
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Martin Learmonth
(@Martin_L_1874) reported
@EE what is happening with my EE service in Haddington Eh41, I was told it would be down on the 24th it's now the 25th
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Gavin Haslehurst
(@londongaz) reported
@EE Yeah I've spoken to them thanks. As above, they can't actually tell me anything because it's in the hands of open reach. I think there's just a fundamental lack of comms between yourselves, open reach and the customer- could do better!
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Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURSI HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY EXPERIENCING THIS. WHAT IS GOING ON ?