EE Outage Report in Fochriw, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Fochriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Fochriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Fochriw, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Treharris, Pentre, Ferndale, Pontypridd, Pontypool, Hengoed, Caerphilly, Cwmbran, Blackwood, Tonyrefail, Aberdare and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Pentre |
Phone | |
| Ferndale |
Internet | |
| Pontypridd |
Phone | |
| Pontypool |
Internet | |
| Hengoed |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Fochriw, Wales
Latest outage, problems and issue reports in Fochriw and nearby locations:
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kelly miller
(@kellymiller27) reported
@EE lodged a complaint and was promised a call back within 2 hours 4 hours late....shocking!!!! Loyal customer and this is how we get treated!!
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stuart
(@chewystuey) reported
@curtisgrime_ @SurbitonMoan @EE No and they won’t give you a signal booster either. It’s so bad we are going to move our business contract away from them
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Kayleigh
(@kayleighgibb) reported
@BrianDowds88 @EE Yeah think everyone in my house will leave the prices seem to be increasing every year and the customer service has been so bad the last 5-6 times I’ve contacted
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Tyler Perks
(@tyler_perks) reported
@EE hi, since Monday I haven't been able to get 5G once, I've been stuck between e and h+ in Birmingham. B35 and B76, is there any issues in those areas? I have a Samsung note 10+ 5G if that makes any difference
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Ben Craggs
(@bennymoon) reported
@EE if I sign up to a new EE SIM only plan as a new customer and I do it through the website and provide the PAC on the application form, how long does it take for the port to happen once I put my new SIM in my phone?
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THE MORRIS MOB
(@STUPOTT77) reported
@O2 it gets better. Now Ive had a text saying you are sending me a new sim. But we already know that's not the issue. It's like talking to a brick wall. Maybe @EE can help
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Andrew Locke
(@lockstar69) reported
@EE I ordered upgrade iPhone 12 pro on 19th Nov. EE text on 10th Dec said phone would ship today...just called CS for an update, there are no handsets in stock and can’t tell me when I may get the new handset. I’m now looking for alternative network deals.
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Sophia Smith TOP 1% ONLYFANS
(@sophiasmithuk) reported
@EE my signal has been dipping in and out fine over a week now and I’m sick of it. Fix your service already! It’s all over Twitter and downdetector so don’t gone back and pretend it’s new information.
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Rosstifer
(@SirRossClive) reported
Stupid ******* shitty @SamsungUK s9. Second samsung in 4 years where the battery is made from chocolate. @EE just pushing me around in circles. Direct debit for phone & broadband now cancelled I deserve better after 4 years service ffs
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Danny Bryan
(@BackhomeMackem) reported
A complaint will be made to the CEO of @EE @MarcAllera tomorrow . All I wanted to do was get 2 new accounts for myself and my wife, total value to @EE approx £1500. All I’ve got is incorrect emails , a blip on my credit file ,and lack of any sort of joined up customer service 🤬