EE Outage Report in Fochriw, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Fochriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Fochriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Fochriw, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Tonypandy, Cwmbran, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Ynysddu, Treharris, Pentre, Pontypool and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
TV | |
| Cwmbran |
Internet | |
| Pontypridd |
Internet | |
| Porth |
TV | |
| Ferndale |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Fochriw, Wales
Latest outage, problems and issue reports in Fochriw and nearby locations:
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MojoDeadman
(@MojoDeadman) reported
@EE new deal, get 2Gb of data for £19.99 new customer special offer for 13 months, or £15 or £25 (which I was paying and getting less) for 4Gb, mins and text from @EE they even **** you to your face
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Abby Morgan
(@abbybeck5) reported
@EE lost my phone and now making ME track it down/ threatening to charge me for it unless I recover it from @Brightstar who don’t pick up their helpline - great with a new baby and having been a customer for years
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Ruth Stephens
(@Ruthiesteve) reported
@EE still no signal day 5 now, tried online chat but got cut off during the chat, really need the phone, I've tried to contact you 3 times on twitter, no-one gets back, very disappointed as I've recently changed to EE as the signal was supposedly good in my area
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MojoDeadman
(@MojoDeadman) reported
@EE made me leave @O2 because they promised a better service and deal. Well you are a lying sack of thieving ****. You robbed me? Okay, Karma.
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Rob Moore
(@robmore1977) reported
@EE Morning, I got a messsege from EE saying ive got 80% of data left for the month, just looked at my account and it says I get 60gb of data a month, but my contract and what I signed up for is 80gb, Can you help and thanks for your time Rob
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Laura Marshall
(@xlauramarshall) reported
@EE I’ve been on hold for over an hour trying to get a replacement trade in pack which I have never been sent as you’re telling me in two days you’re going to charge me £495. How do I send something when I never received the pack? Can someone come back to me ASAP
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Michael Renton
(@md_ren) reported
@EE Hey @EE guess what? I still don’t have the @bt_uk broadband you sold me! It’s been a week since my activation date and three weeks since you talked me in to changing! And they aren’t calling me back even though I’ve raised a complaint!
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Tom Mills
(@bishybarnabeldn) reported
@EE called with regards to not being able to pay my bill this month due to lost earnings, trying to be proactive to@only be told you can only help when I’ve missed two payments! This just doesn’t sound good @FSCS
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Anxiety Girl
(@AnxietyGirl21) reported
@EE hi - I arranged an upgrade over the phone on Saturday which is due to be delivered today. However I have received no correspondence regarding delivery and have not been supplied with an order number to be able to track it. Help?!
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Laura Marshall
(@xlauramarshall) reported
@EE have now been on hold for an hour trying to get a replacement returns pack for my trade in as I never received. Yet you’re telling me you want to charge me £495 in 2 days!! Can someone help?