EE Outage Report in Fochriw, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Fochriw, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Fochriw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at EE
EE is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Fochriw, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Porth, Ynysddu, Treharris, Pontypridd, Pentre, Aberdare, Cwmbran, Caerphilly, Ferndale, Pontypool, Merthyr Tydfil, Hengoed, Blackwood and Tonyrefail.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Ynysddu |
Internet | |
| Treharris |
Internet | |
| Pontypridd |
Internet | |
| Pentre |
Phone | |
| Aberdare |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Fochriw, Wales
Latest outage, problems and issue reports in Fochriw and nearby locations:
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helen 🇺🇦🐾☮🕊🦁🐯🦒🐘🐕🐈
(@ladyshippers8) reported
@MarinaPurkiss @EE Great news. Horrible she was put through this.
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peter moreve
(@petermoreve) reported
@MarinaPurkiss @EE Well done! Just a pity EE didn't do it first time around. Day to day staff aren't trained enough, don't care or aren't allowed sufficient time to deal with issues correctly.
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Jack(o) 🏴🍒
(@acdcjacko) reported
@EE Fantastic service yet again from your company today. No network provider comes close 👏🏼
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Spectre
(@HodgejHodge) reported
@MarinaPurkiss @EE Great news. I got three to halve my bill for May due to awful service. They said it was due to the merger with Vodafone . I said not my problem, I pay you for a service. Problem in the UK is that people are afraid to complain & that is why the majority get ******.
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Alex Jones
(@dr_besty) reported
@PKendrickWIG @MarinaPurkiss @EE I worked there for 10 years mate, I have a very good understanding of their processes. Frontline customer staff are limited to £30 refunds, managers are limited to £100. You need to escalate beyond that to get anywhere Hope this helps
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Ade Hunt
(@AdeHunt1) reported
@MarinaPurkiss @EE EE as good as they say they are, are a poor company and their customer service is shocking, I was glad to be rid of a such a shocking company, best move I ever made leaving them, sorry to hear bout your mum hope you can sort may have to give evidence and proof,
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Jon Chadwick
(@JonD_Chadwick) reported
@EE It's an e-sim. We can't get it through the app, or instore. We have tried. The team on the phone send is instore. The staff instore tells us they can't help us. What do we do?
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Adey
(@adeybrewmaster) reported
@MarinaPurkiss @EE I had a similar experience after travelling by ferry to Belgium. My phone had logged onto the maritime network and itv was £££/Mb itv showed on my bill as data used in the USA which was clearly impossible after a bit of tooing and froing EE gave me a refund. Tbf their CS is 👍
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SusansusyB (PA to Sid, 🌈Amber) 💙🇪🇺
(@susansusyb) reported
@TigerDonald2000 @MarinaPurkiss @EE They were very good with me too about a year ago. Someone used 4500 points at somewhere named 9 Elms which I'd never heard of but they dealt with it efficiently and I keep my account locked now.
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NYGPBOUTIQUE
(@nygpboutique) reported
@MarinaPurkiss @EE I had a similar issue, made a call on a phone locked in the hold of an aircraft on an 8hr flight apparently - no recourse , told me I was lying.