EE Outage Report in Pontnewydd, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Bargoed, Pontypool and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
Internet | |
| Bargoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Heidi Orange
(@heidiorange) reported
@KristianFuller6 @EE Good luck! I predict you won't get anywhere and will eventually be told to take it up with the ombudsman by someone in the customer executive team...
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George Lyons
(@iamgeorgelyons) reported
@EE My account has been suspended with very large extra charges. I'm currently in the USA, how can I get in contact with you to solve the issue?
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Virginie Duplouy
(@VDuplouy) reported
@EE not happy with me paying off my bill and close my account because of relocation to care for my dying Mum and Dad, you have got in touch with Arvato financial solution and managed to get them to make me pay the bill AGAIN!!! @ArvatoFinance because after trying to explain,
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Meg
(@MeganPostle) reported
@EE horrific service from EE today. My mum has been told she has a £41,000 phone bill to pay and they have now blocked hers, mine and my dads phone whilst we are all abroad and myself abroad on my own. This needs to be sorted ASAP. I am now in New York without a working phone!!!
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Simon rowley
(@Rolez202) reported
@EE my broadband router is flashing aqua and not working. Any ideas on what to do?
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mase
(@masonmooreWHU) reported
@EE your service is shocking 6 hours on the phone in two days. Still not resolved
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Destructo-Jay
(@blueStripeLeadr) reported
@nikdoof_ @EE Yeah a number of us have been hit with this today. Apparently I hit a cap which i think is £10,000 despite having roaming in place. They cut me off and left me with no phone service nor data at all.
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Ryan
(@ryanian650) reported
@EE your custserv couldn’t be more interested in me saying I was going to leave because I can get the exact same service (& network) somewhere else for much less! Be a shame to move but if you can’t match/try keep my custom I’ll move all 4 contracts to save at least £80 a month!
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Heidi Orange
(@heidiorange) reported
@ryanian650 @EE Be very careful Ryan, I had the same thing and chose to stay with EE but on a much better deal through one of their Authorised Partners. EE totally messed it up, didn't cancel the old contract (despite being given notice), repeatedly failed to port my number to new contract
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Adam Bates
(@AdamBat72010127) reported
@EE My girlfriend and I are in the USA, and have purchased roaming passes, but EE have now suspended both our accounts for some reason, saying we owe £0.00. So we have no phone signal out here. Can you please help with this ASAP? Thanks.