EE Outage Report in Pontnewydd, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Hengoed, Caerphilly, Newport, Cardiff, Cwmbran, Abergavenny, Blackwood and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
||
| Caerphilly |
Internet | |
| Newport |
||
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cwmbran |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Choirgirl Louise 🇪🇺🇬🇧
(@choirgirl293) reported
@EE are you not going to bother replying? I still have "emergency calls only", this has been the case for 3 days straight now. I am a woman living alone, I depend on having a working phone connection for my safety. When will this be fixed?
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Liam Kelly
(@1909Liam) reported
@EE When i keep saying i do not like sale customer calls, why do you keep trying to piss me off and make me leave? I say no and your sales people just keep trying to push. If you really think you can save me money, send me an email, and i will go into a store when i have time.
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sph 💙
(@tiger_monkey) reported
@ee what have you done to your iPhone app? It’s bloody awful 😡
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Maths Squirrel
(@iammaths) reported
@EE hey. Our broadband has been down for a few days now with a known issue. I’m aware of your compensation scheme but do you offer free 3G/4G to keep connected? I have ee mobile. My location is CT12 4AR
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Mrs S Farquharson
(@ShernezF) reported
@ee or @bt_uk Do you have any deals where you can buy me out of my @virginmedia broadband contact? Never in my life have I had such bad service and communication from a telecommunications company.
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Rob Palmer
(@Rwlpalmer) reported
@CConceptCreator @LoverOfTechBA @EE It's still learning usage patterns. Samsung phones are awful battery life when that's happening. I nearly sent my note 20 ultra back b3cause of how poor it was. That's sort of usage time with the AI running is pretty good going
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Peter Gillespie
(@Gasmeter4518) reported
@EE Mobile broadband in East Ayrshire is down! (KA3). Your site says ‘recent problems, now fixed…’. They aren’t! Was promised 30mb signal, but get 5-10mb 90% of time, with regular crashes to 1-2mb. Not even close to good enough…
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Grumpy Old Man
(@Hairyloon) reported
@EE That sounds like a follow up query to a message that you forgot to send... The primary issue has been resolved now, but there remains the question of poor customer service. I have put in a complaint through your webform though, so we shouldn't need to go over it here as well.
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Rae
(@Rae385) reported
@EE no signal for a day now wth Is going on?
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Dan Hargreaves
(@hargreavesdan1) reported
@EE anything wrong with the network in Knaresborough HG5. Trying to log onto phone app and EE router, but nothing working it won’t let me in to check data etc… saying I’m temporarily locked out for 20mins. Phone lines not open either. Need phone for work!!