EE Outage Report in Pontnewydd, Torfaen County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypool, Hengoed and Blackwood.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Rochelle Theaker (@roch123) reported from Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Lucy (@HeyLucyAnne) reported from Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Gill Howells (@gilliehowells) reported from Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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geraint evans (@mrbean1977) reported from Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Angela Sweeney (@angelawales) reported from Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Ash Lister (@AshL93) reported from Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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aaron (@Azz_Culbertson) reported from Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Ade (@Bubwal) reported from Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Angela Sweeney (@angelawales) reported from Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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floyd cooper (@floyd2103) reported from Risca, Wales
@HavardLiam @EE I ******* hate shit like this
EE Issues Reports
Latest outage, problems and issue reports in social media:
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~ COKE COLA SHAPED ~ (@cokecolashaped) reported
@EE NOT WORKING NOT WORKING CANT MAKE CALLS CAN USE NET ON PHONE FOR MANY USERS !
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Catrin Jones (@Catulator) reported
@EE hi - I don’t have any signal in my house on my iPhone 12 Pro when other EE iPhones have good levels. What can I do to sort that out?
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Iain McGregor (@greagsy) reported
@EE The message read EE>There was a problem with your bill, please click on link otherwise your services will be stopped. I knew right away it was spam as I have just paid my bill. I passed the number over to 7726
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Jo (@josephineinnit) reported
@PUBLUNCH1 @EE Really? Oh well they'll lose you as a customer then.
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Couch (@Couch42167165) reported
@EE My wifi has cut out. I need help !
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Waqas Saeed (WAX BEY) وقاص (@waqas_bey) reported
Not conclusive research, but the 5G @EE network which I upgraded to a few days ago is making me Poo faster...
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Michael Jones (@michaelgj) reported
@ColinTheMathmo @EE I phoned @ScottishPower twice today about an engineer failing to turn up for an appointment yesterday. On both occasions, the service agent put me on hold to investigate for such a long period that the call times out. You get nowhere with these companies.
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Gemma Louise (@WeatherleyGemma) reported
@nickholding01 @EE I’ve had this exact same issue!! Awful customer service!
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AL♡ (@alexlowryxo) reported
@EE hi, is there any known issues with upgrading online??? I’ve been trying all day🙃
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artiekelie (@artiekelie) reported
@EE got any problems ? I had a dialogue with a chap called Tom. And he sorted it. Ask for Tom. Sound