EE Outage Report in Pontnewydd, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Pontypool, Cardiff, Hengoed, Blackwood, Caerphilly, Abergavenny, Abertillery and Cwmbran.
City | Problem Type | Report Time |
---|---|---|
Newport | Wi-fi | |
Pontypool | Phone | |
Cardiff | Phone | |
Newport | Phone | |
Cardiff | TV | |
Cardiff | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Little
(@WDWMrWomble) reported
Hey @VodafoneUK your networ has some SERIOUS reconnecting issues in Newcastle/Gateshead areas. Unlike @EE it doesn't work underground on the @My_Metro system, but when coming back outside it only ever connects to H+ Put airplane mode on and off, 4G/5G pops, tried after 20m wait
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paninaro
(@killie88) reported
@EE @glastonbury Pity your network went down Thursday
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Chris Smit#freeJulianAssange#NoVaccinePassports
(@christinemsmit2) reported
@EE @glastonbury I used to watch this late at night. Never particularly wanted to be there, but when I saw “actor” Zelensky appearing there that was enough for me to not bother this year. Paul McCartney (Faul?) can’t sing any more and I saw a short clip of Diana Ross that sounded flat! PC💩
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James Turner
(@Turner1966James) reported
@EE @glastonbury Are you still stealing from pensioners? You are the worst network in the country .p#ss off
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David James
(@DavidJa21663999) reported
@EE @glastonbury Real hippie’s would be Turning in there graves!!!!!!! **** the man
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romeo
(@azherashraf1999) reported
@EE @glastonbury I wouldn’t ever renew my contract with ee nothing but issue and customer support is pathetic
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Ğąřēțh Çöøp
(@morkofork) reported
@EE Not on my street, I can barely get 4g in my house never mind 5g.
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Nick Eaglesfield
(@Shadow_me) reported
@EE I haven't had any mobile internet all day but calls work fine. Restarted phone, mob data, WiFi, airplane mode etc & nada. Can you help? Current postcode GU7. Newish contract and well under limit. Is it network or account related? Cheers.
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jamie gray
(@jamiegray4) reported
@ee called into Leeds branch yesterday had an appointment booked to be then told how you wouldn’t look at our phone as it’s been gifted to us. This after cousin has unlocked it and it’s showing no sim restrictions, but still not working!!!
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Bridget Heaps
(@bbpmoran) reported
@EE @glastonbury Worst network ever and their customer services is even crappier