EE outages and service status in Caldicot, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (44%)
- Phone (22%)
- Total Blackout (11%)
- Wi-fi (11%)
- TV (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caldicot, Wales
The most recent EE outage reports came from the following cities: Bristol, Chepstow, Newport, and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Phone | 8 days ago |
|
Bristol
|
Internet | 9 days ago |
|
Bristol
|
Internet | 10 days ago |
|
Bristol
|
Wi-fi | 17 days ago |
|
Chepstow
|
Phone | 20 days ago |
|
Newport
|
TV | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Four Seasons Durrans (@danieldurrans) reported from Bristol, England@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.
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Usman Sikander (@usmansikander_1) reported from Bristol, EnglandHi @EE, the reception is very poor for sometime now. I remember there was a planned maintenance going on, how long more until it gets sorted out?
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Dreamy (@Dreamy_Trance) reported from Bristol, England@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.
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Jezza Screen (@JezzaScreen) reported from Bristol, England@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Daniel Fry (@DanielFry23) reported from Filton, EnglandAwful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
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MrShep (@mrshepcom) reported from Avonmouth, England@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Dan White (@CaptSauve) reported from Bristol, England@EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".
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Dave Aplin (@BotanicalValues) reported from Bristol, EnglandAfter being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Ben mayo (@Benjymayo) reported from Caldicot, Wales@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Bayleigh ✩ (@bayleighbessell) reported from Kingswood, England@EE plz help. My estimated hasn’t worked since I got it so I’ve been forced to use the physical and now even that isn’t working. Please advise.
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Jezza Screen (@JezzaScreen) reported from Kingswood, EnglandOk so due my upgrade now and @EE will finally lose my custom this year. I dont want to go anywhere near @CPWTweets carphone ********** either. Shocked at the difference between prices. **** this, i am bringing out my old ""indestructible" nokia, and being serious too!
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Dan Dineen (@Daniel_Dineen) reported from Newport, Wales@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Bex Russell (@Borisbex) reported from Bristol, England@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience
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Angel Eyes #FBPE 🇪🇺🇬🇧🏳️🌈🏳️⚧ (@DollyDeluxe) reported from Patchway, England@EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ian harris 🇬🇧 (@hellired3) reported@EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice
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Chris Page (@chrispnewrdm71) reported@EE Why is Tesco so much better ? It’s embarrassing how my wife has to pay for parking because I can’t get a signal .
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Mark Harper (@MarkHarper99) reported@EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?
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Matt (@AFCMattD) reported@EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!
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Avril Newman (@AvrilNewman9) reportedHow many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves
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Json (@Stuff1646) reported@sarkeycockney @EE They have done that on purpose to spin the wheels on ice so you won't get nowhere, If you're still getting nowhere with this clown show of a provider then best contacting Citizens advice and going down that route to have it solved, I think.
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chris (@CI2222995386597) reported@EE I know you say contact through the app. But that’s not working for me. What’s your phone number or email where I can find out if and why you put a managed WiFi that can’t be deleted but that turns itself on, or is this a police matter?
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James G (@jgoodliffe_) reported@EE This is incredibly disappointing. I will be submitting a formal complaint.
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Michelle Edmundson 💙 (@Shellebags) reported@EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?
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Cameron (@MasterlyAmateur) reported@EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.