EE Outage Report in Caldicot, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Newport, Bristol and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Phone | |
| Newport |
||
| Bristol |
Phone | |
| Newport |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
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Jezza Screen
(@JezzaScreen) reported
from
Kingswood, England
@EE It goes from bad to worse!!!! Just waited 10 mins to be served in Sainsburys Emersons green only to be ignored and the guy jumps to the young lad who just walked in. On way to O2. Highly advise to stay away from EE folks!
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Bayleigh ✩
(@bayleighbessell) reported
from
Kingswood, England
@EE plz help. My estimated hasn’t worked since I got it so I’ve been forced to use the physical and now even that isn’t working. Please advise.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Sam Downie
(@samdownie) reported
from
Bristol, England
@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Dreamy
(@Dreamy_Trance) reported
from
Bristol, England
@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.
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Bradley Cahill
(@Braddersbristol) reported
from
Bristol, England
@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE just lost my business due to poor miss selling.
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Harrison Decorators
(@HarrisonDec5) reported
from
Bristol, England
@EE Yes my signal has been shocking all day. Only working with wifi
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Bex Russell
(@Borisbex) reported
from
Bristol, England
@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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nuunlimited
(@nuunlimited) reported
@EE @gadgetgirlella I call and call and call and only ever get a recorded message but no support, no help with my billing query - you charged me twice for something and I want to know why?
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Tyresce Green
(@green_tyresce) reported
@EE is worst the network and most foul customer service skills
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Rae Lou
(@Rae7282R) reported
@EE I am beyond disgusted with you conduct and customer service today. For a company that prides itself in it customer service, you have conducted yourselves in the most unprofessional manner today. I will not be recommending you yo anyone else, ever again.
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Hermes Almeida
(@hermesalmeidaj1) reported
@EE @educationgovuk You tell me if I'm wrong but I would say the CVV is sensitive data and therefore the top up website should not keep it between transations. Minor safety issue...
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Tyresce Green
(@green_tyresce) reported
@Tombbola @EE Already got the phone but no service for 5 days now
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Liam
(@liam06993) reported
@EE can someone help me with a query regarding the handset I received today please!?
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𝔊𝔥𝔬𝔰𝔱 𝔑𝔞𝔱𝔦𝔬𝔫 ⸮⸮ 👻🇷🇺 ⸮⸮
(@JessPhantasm) reported
@brightsider123 @EE That's the new improved USB-C. (slightly faster charging capability, and it plugs in either way up). Cheap fix - Buy a USB-A (the sort that plugs in most chargers) to C cable (Disadvantage, it may not charge as fast, fine if you charge overnight). Or buy a new USB-C charger.
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Jack
(@Hillman_J26) reported
@EE Hi there, I’m a ee member and I’ve been wanting a PS5 for a while now. But the only problem is I want a digital only PS5 but you don’t seem to be doing. Them on your website. Is there any way you could sell the digital version or is it only disc only PS5’s your selling??
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Erin Kane
(@Erinkanexxx) reported
@EE need to get a ******* grip the worst phone company ever i’m actually over it 🥴
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roddersontheradio
(@NisbetRod) reported
Dont know who is worse @DPDgroup_news or @EE chose a slot been in waiting for it then get update saying cant deliver as they don't have my name or number!!! log in to check my delivery and its got my name and number WTF.. its not rocket science they haven't even come to the door