EE Outage Report in Caldicot, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Cwmbran, Newport and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Newport |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Newport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
-
Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
-
Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE just lost my business due to poor miss selling.
-
Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
-
Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
-
Jezza Screen
(@JezzaScreen) reported
from
Kingswood, England
@EE It goes from bad to worse!!!! Just waited 10 mins to be served in Sainsburys Emersons green only to be ignored and the guy jumps to the young lad who just walked in. On way to O2. Highly advise to stay away from EE folks!
-
Bayleigh ✩
(@bayleighbessell) reported
from
Kingswood, England
Hi @EE I need some help please
-
Shahan Miah #DateShahan
(@shahanshahan) reported
from
Bristol, England
Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE
-
Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
-
1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
-
Dave Aplin
(@BotanicalValues) reported
from
Bristol, England
After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.
-
Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
Harrison Decorators
(@HarrisonDec5) reported
from
Bristol, England
@EE Yes my signal has been shocking all day. Only working with wifi
-
Jezza Screen
(@JezzaScreen) reported
from
Kingswood, England
Ok so due my upgrade now and @EE will finally lose my custom this year. I dont want to go anywhere near @CPWTweets carphone ********** either. Shocked at the difference between prices. **** this, i am bringing out my old ""indestructible" nokia, and being serious too!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Stixhd87
(@stixhd87) reported
@EE It pointless it’s the mast your service is down nothing I can do my end
-
#hellomynameisGB
(@GB_MRT) reported
20 minutes on hold to @EE trying to speak to someone because I can’t cancel my contract in any other way. And the hold music is horrific! I imagine that if I wanted to become an EE customer they’d not make me wait this long.
-
John Holland
(@JohnofOakTree) reported
@EE Will this be quicker than waiting for a call from a guide? We've been waiting a while. We were told that sending a text to 66033 would incur a charge. I've no intention of paying considering we are receiving a poor service
-
Ross Chadwick
(@rossychedz) reported
@EE How do I talk to someone about an accessory order I've made? I'm not an EE customer and calling the 'non-EE' customer number doesn't have the option to discuss this.
-
Chris Mackie 🍦
(@chrismackie1) reported
@EE is there a problem in the Scottish Borders? I have no signal at all
-
Claire
(@dinkypinkygirly) reported
Leaving @EE in very short order. Local mast has been down for weeks, they've increased my bill by circa 60% & to top it off charged me nearly £4 for sending emoji reactions on text. Fabulous way of saying 'we don't want your custom'
-
scribblewolf
(@thescribblewolf) reported
@EE I've tried. I cannot get back through to a human being. I tried for 40 minutes. Your website sent me round in circles of uselessness. Why do you think its acceptable to treat disabled customers like this?
-
DEAN✌
(@Djwells212) reported
Got to admit the @EE customer service is ******* ****! No wifi all day and no ****** to talk too, and just send texts telling you everything you've done already!
-
Claudia Baranenko
(@claubaranenko) reported
@EE please help, we have arrived in Spain about 4 hours ago and haven’t received the text to activate roaming. Have switched off and on and can’t even make call to 150. Please help
-
Neil Allen 🇺🇦
(@NeilAllen999) reported
@GB_MRT @EE I had it at the weekend 2 hours trying to sort out EE tv, 6 months into 2 year contract but has never worked properly!! Call handler was spot on to be fair and in the end agreed we could terminate the tv contract as we were keeping phones and internet…..hold music is bad though!