EE

EE Outage Report in Caldicot, Monmouthshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caldicot, Monmouthshire, Wales 01/16/2026 09:25

January 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caldicot, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Bristol, Newport, Cwmbran, Clevedon and Usk.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

  • CaptSauve Dan White (@CaptSauve) reported from Bristol, England

    @EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".

  • elliotleaver92 Elliot Leaver (@elliotleaver92) reported from Bristol, England

    @netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.

  • GavinTranter Gavin Tranter (@GavinTranter) reported from Bristol, England

    @EE Yes sort out my problem today, because I am not happy about all this.

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

  • Dreamy_Trance Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Craigohbryn Craig Williams (@Craigohbryn) reported from Kingswood, England

    When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!

  • climbingsteph Steph (@climbingsteph) reported from Chepstow, Wales

    @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🇬🇧🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT

  • doeeyedlettuce Rachael #BlackIivesmatter (@doeeyedlettuce) reported from Bristol, England

    @EE any issues with broadband coverage in Bristol? Have woken up to find mine down

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tattie_reads paperbackandproud (@tattie_reads) reported

    hello @EE you haven't replied my message from 3 hours ago. my sim card isn't working and is not registered to a network. idk what this means and I need your assistance to solve this

  • kimmeh83 Kimberley O'Connor 🏳️‍🌈 (@kimmeh83) reported

    @EE is your mast down in the #Beverley area? No network at all. Can only use when connected to wifi. Connection has been poor for a while now

  • SamShaw94 SamShaw94 (@SamShaw94) reported

    Bit naughty of @EE, plaster all over their app your eligible for an early upgrade for being a "loyal customer". In reality, they're fighting to source as many Samsung S20's as possible to sell good as new. Nothing to do with being a loyal customer.

  • HollyerMarc Marc Hollyer (@HollyerMarc) reported

    @MatthewSaggers @EE @O2 Tesco Mobile run on the O2 network, a bit cheaper too.

  • DannyHoyle001 Danny Hoyle (@DannyHoyle001) reported

    @Plusnet my grandma hasn’t had a working mobile answerphone for months now. Keeps saying ‘this persons mailbox is disabled’. Countless calls to you and 2 new phones and still no better… Might try and see if @EE can give her better service.

  • AstaLunaMoon ✨Moon✨ (@AstaLunaMoon) reported

    @EE WHATS HAPPENING WITH THE APP? Tells me to log in for security purposes this will happen from time to time, I do so and now it says there’s a problem and to come back later. Shoddy!!!

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • GarethHollis1 Gareth Hollis Lyrics & Songs (@GarethHollis1) reported

    @EE This is basically the phone I was hoping existed when I took out my EE contract nearly 2 years ago; a phone where I could sit down without first having to take out of my pocket!

  • GalaxyTailsUwU GalaxyTails (@GalaxyTailsUwU) reported

    @EE HOLY **** I HAD NO IDEA THAT EE IS FASTER THAN OXYGEN /j

  • JamesConlon_ JC (@JamesConlon_) reported

    My small win for today is I was paying far too much for my phone bill - managed to save a whopping £64 on my contract and now paying £20 a month. Massive thanks to Simon @EE Newcastle call centre for his help