EE outages and service status in Caldicot, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Caldicot, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 22, 6:46 PM GMT+1.
- Internet (55%)
- Wi-fi (25%)
- Phone (20%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caldicot, Wales
The most recent EE outage reports came from the following cities: Bristol, Newport, Chepstow, and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Phone | 48 minutes ago |
|
Bristol
|
Wi-fi | 1 day ago |
|
Newport
|
Wi-fi | 2 days ago |
|
Bristol
|
Wi-fi | 3 days ago |
|
Bristol
|
Internet | 3 days ago |
|
Bristol
|
Phone | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
-
Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
-
Shahan Miah #DateShahan (@shahanshahan) reported from Bristol, EnglandEither the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE
-
Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
-
Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
-
Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
Darron Thevarajah (@DThevarajah) reported from Kingswood, England@EE coverage in #Easton #Bristol not so good...couldn’t even follow them to dm for support to change password #owngoal #badux #notime4thisshit #lolbutraginginside
-
Daniel Fry (@DanielFry23) reported from Filton, EnglandAwful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
-
Jezza Screen (@JezzaScreen) reported from Bristol, England@EE just lost my business due to poor miss selling.
-
Elliot Leaver (@elliotleaver92) reported from Bristol, England@netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.
-
Gavin Tranter (@GavinTranter) reported from Bristol, England@EE Yes sort out my problem today, because I am not happy about all this.
-
-
Supri (@SupriyaKaur) reported from Bristol, EnglandTerrible customer phone service from @EE today BUT I went into store and the customer service was great. All sorted now so I’m happy #RetailPriceIndex
-
Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
-
Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales@Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages
-
Ben mayo (@Benjymayo) reported from Caldicot, Wales@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
-
Craig Williams (@Craigohbryn) reported from Kingswood, EnglandWhen can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!
-
lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
Sara Venn (@Saralimback) reported from Chepstow, WalesAlso @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
-
Amy Johnston (@AmySprongle69) reported from Bristol, England@EE I don't use your service. I owe about 2 grand to you from an old phone so I wouldn't register with your service again. Stay safe though.
-
Angel Eyes #FBPE 🇪🇺🇬🇧🏳️🌈🏳️⚧ (@DollyDeluxe) reported from Patchway, England@EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Hefin Richards (@HefinR) reported@LouNfu @EE They have areas which show perfect 5G cover yet data is slow or non existent- Shrewsbury SY3 is poor - I have raised this and they say “we have no reports of a fault” - it isn’t a “fault” It’s been like it for years! Same around SY22 - what you see ain’t what you get!
-
Love2knit4love (@Love2knit4love) reported@EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(
-
𝐈𝐳𝐳𝐢𝐞 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 (@_izzfrancis) reported@EE Furious and appalled with customer service. Your employee gave my phone away to the wrong customer after leaving it for a battery repair yesterday. Went to pick it up at 5pm, for them to have no answer on what to do next!! No, I cannot call, because I have no phone. Please DM
-
Equilan (@Equilan) reported@EE why is your App deliberately difficult to find what you are looking for? I signed up for TNT sport through EE and want to cancel it. Cannot find where it is in the app at all on my account. Everything that should be simple to find in the App is buried and this is deliberate.
-
Ben Hodson (@Boltonben) reported@EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?
-
Carl bell (@carlbell85) reported@EE What's the point in having a chat if it doesn't work?
-
LIM 🇺🇸🇮🇹 (@MILZ45) reported@EE in the middle of unreal London and can’t even get a signal. Rubbish service EE
-
Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reportedI’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t help but think there’s a flaw in that process! @Ee can you please DM me with a number I can ring.
-
Dr E 🇵🇸🏳️🌈😷 #FreePalestine #MasksWork (@E_catservant) reportedHello @EE soon to be ex-customer here. Absolutely appalling 'customer service' from one of your shops today + if true, a policy of facial scanning that's blatant discrimination against anyone with health issues / undergoing cancer etc treatment & sinister AF 🤬
-
Brian Slater (@BrianSlater1976) reported@EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.