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EE outages and service status in Caldicot, Wales

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Caldicot, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 13, 8:26 PM GMT+1.
  • 64% Internet (64%)
  • 21% Wi-fi (21%)
  • 14% Phone (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Caldicot, Wales

The most recent EE outage reports came from the following cities: Chepstow, Newport, Bristol, and Cwmbran.

CityProblem TypeReport Time
Chepstow Wi-fi 5 days ago
Chepstow Wi-fi 5 days ago
Newport Internet 5 days ago
Newport Internet 5 days ago
Bristol Internet 5 days ago
Newport Internet 6 days ago

Nearby cities with recent reports

Newport

3 recent signals

5 days ago
Chepstow

2 recent signals

5 days ago
Bristol

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • elliotleaver92
    Elliot Leaver (@elliotleaver92) reported from Bristol, England

    @netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.

  • fireavon
    david pimm (@fireavon) reported from Clevedon, England

    @EE Now on with boda as they support my 999colouges. Pitty tho

  • GavinTranter
    Gavin Tranter (@GavinTranter) reported from Bristol, England

    @EE Yes sort out my problem today, because I am not happy about all this.

  • Borisbex
    Bex Russell (@Borisbex) reported from Bristol, England

    @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

  • atifter
    Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • KaceyEdwards91
    Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • JezzaScreen
    Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE just lost my business due to poor miss selling.

  • Craigohbryn
    Craig Williams (@Craigohbryn) reported from Kingswood, England

    When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • Dreamy_Trance
    Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • LippyBoy123
    Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • MaartenSleeckx
    Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • foxcrews1
    Foxcrews (@foxcrews1) reported from Bristol, England

    @VodafoneUK hi..I’m possibly a new customer, however, I’ve attempted to 1. Speak to someone 2. Upload pac to your website 3. Register - none of which seems a possibility..so I’m a little fearful of leaving @EE

  • shahanshahan
    Shahan Miah #DateShahan (@shahanshahan) reported from Bristol, England

    Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE

  • Chunky_Lozza
    LAWRIE MILLS (@Chunky_Lozza) reported from Kingswood, England

    @EE Would of thought seeing as I’ve been a customer of yours for 22yrs (orange beforehand), I would of been treated better since you want me to upgrade. NOT HAPPY !!

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • doeeyedlettuce
    Rachael #BlackIivesmatter (@doeeyedlettuce) reported from Bristol, England

    @EE any issues with broadband coverage in Bristol? Have woken up to find mine down

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelbbridge
    Rachel Bridge (@rachelbbridge) reported

    Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

  • PaulaRossi47
    Paula m (@PaulaRossi47) reported

    @EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me

  • shawtty64
    Me (@shawtty64) reported

    @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

  • Jamshaidhameed2
    Jamshaid Hameed (@Jamshaidhameed2) reported

    @EE is there an ongoing signal problem? I've got 'emergency calls only' showing on my phone. I have restarted my phone and toggled airplane mode on and off.

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • EliteScouser
    Peter Scouse Murphy (@EliteScouser) reported

    @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.

  • PaulKohlerSW19
    Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reported

    I’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring

  • fidodido100000
    Freddy Dido (@fidodido100000) reported

    @aleroaa_ @EE I've not been able to see my billing for 2 years! EE are crap for customer experience 😞

  • alex_smerdon
    Alex Smerdon (@alex_smerdon) reported

    @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

  • leeharris85
    lee harris (@leeharris85) reported

    @hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!