EE Outage Report in Caldicot, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Bristol, Newport and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Newport |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Dave Aplin
(@BotanicalValues) reported
from
Bristol, England
After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Shahan Miah #DateShahan
(@shahanshahan) reported
from
Bristol, England
Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Bayleigh ✩
(@bayleighbessell) reported
from
Kingswood, England
Hi @EE I need some help please
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Jezza Screen
(@JezzaScreen) reported
from
Kingswood, England
Ok so due my upgrade now and @EE will finally lose my custom this year. I dont want to go anywhere near @CPWTweets carphone ********** either. Shocked at the difference between prices. **** this, i am bringing out my old ""indestructible" nokia, and being serious too!
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Darron Thevarajah
(@DThevarajah) reported
from
Kingswood, England
@EE coverage in #Easton #Bristol not so good...couldn’t even follow them to dm for support to change password #owngoal #badux #notime4thisshit #lolbutraginginside
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE just lost my business due to poor miss selling.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shivaraj Sharma
(@shivarajsharma_) reported
One for the worst #network across #UK @ThreeUK false commitments and no proper customer support @EE @O2 please help me
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Julia Macfarlane 🏴🇮🇩
(@juliamacfarlane) reported
If anyone is trying to ring me, for some reason my phone number is down, and for almost a week now no one at @EE seems to know how to fix it. Why must I always be plagued with phone issues no matter what network I’m on, it’s a total joke
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David Fowles
(@davidfowles47) reported
@EE just encountered the worst customer support call I have ever had. EE have over the last 3 days have proven to be run by people who haven’t got a clue about the positions they have been put in charge of😤😤😤😤
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Ami
(@ami_dda) reported
@EE for the past 5 days, my mobile data doesn’t seem to work in my home area. Is there an issue in Brixton SW9 6NX area? My data never seems to work when I’m home but its completely fine when I I’m out in central London for example.
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Hannah Mona(g)han
(@hanniemona) reported
@EE is your internet down in Lancaster? My wifi has knocked off about 10 minutes ago, turned on and off and still nothing - several times. Any idea when service will be back, if you have gone down?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Arbaz
(@ArbazXO) reported
Are you a @bt_uk & @EE customer? How do you feel about the total disrespect @WebhelpUK members of staff have for you? Agents and TLs being intoxicated whilst working, vaping and using their mobiles on the call floor. You ask where is operations in this? They don’t have a clue.
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Maris Ferguson
(@MarisFerguson3) reported
@EE Is app broken? Wants me to set account but I already have one. Also I never got an acknowledgement of top up I added earlier.
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Levitated
(@levitated) reported
@EE So I can't close, or upgrade my account online as "our system is not allowing to upgrade 3G plan", phone support is totally congested, and if I don't contact them they'll shove me onto a totally unnecessary bigger, more expensive plan than I need. @EE
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Rebecca Smith.
(@BeccaJSmith_xo) reported
@PBerkul @EE Wow! Thats crazy!, in Dm’s they told me they have a stock issue thats caused delays. But still haven’t give me any information on when i’ll receive it 🥴