EE outages and service status in Caldicot, Wales

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caldicot, Wales

The most recent EE outage reports came from the following cities: Bristol, and Chepstow.

City	Problem Type	Report Time
Bristol	Wi-fi	18 days ago
Bristol	Internet	1 month ago
Bristol	Phone	1 month ago

Community Discussion

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EE Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  Bex Russell (@Borisbex) reported 3 minutes ago from Bristol, England

  @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

• 
  Four Seasons Durrans (@danieldurrans) reported 5 minutes ago from Bristol, England

  @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 6 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Chris Phillips (@ChrisPhil1992) reported 7 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  kebab (@kenandavestone) reported 9 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Bradley Cahill (@Braddersbristol) reported 11 minutes ago from Bristol, England

  @Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

• 
  Foxcrews (@foxcrews1) reported 12 minutes ago from Bristol, England

  @VodafoneUK hi..I’m possibly a new customer, however, I’ve attempted to 1. Speak to someone 2. Upload pac to your website 3. Register - none of which seems a possibility..so I’m a little fearful of leaving @EE

• 
  Iestyn T Davies (@iestyntdavies) reported 17 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Joanna (@joannas94) reported 19 minutes ago from Bristol, England

  @EE the only network that prides themselves on being the best then tells you it’s your own fault for taking a contract out with them and not getting any signal ever 🙃🙃🙃

• 
  Dave Aplin (@BotanicalValues) reported 22 minutes ago from Bristol, England

  After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

• 
  Eddy (@ChrisEddy_7) reported 24 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Maarten (@MaartenSleeckx) reported 26 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  1 Club Utd (@1ClubUtd1) reported 32 minutes ago from Bristol, England

  @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

• 
  Chris Phillips (@ChrisPhil1992) reported 35 minutes ago from Whitebrook, Wales

  @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

• 
  Ben mayo (@Benjymayo) reported 42 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  MrShep (@mrshepcom) reported 48 minutes ago from Avonmouth, England

  @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

• 
  Gavin Tranter (@GavinTranter) reported 51 minutes ago from Bristol, England

  @EE Yes sort out my problem today, because I am not happy about all this.

• 
  Daniel Thomas (@dklthomas6666) reported 51 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Harrison Decorators (@HarrisonDec5) reported 55 minutes ago from Bristol, England

  @EE Yes my signal has been shocking all day. Only working with wifi

• 
  Angel Eyes #FBPE 🇪🇺🇬🇧🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported 59 minutes ago from Patchway, England

  @EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sufyan (@sufy1000) reported 2 minutes ago

  Hi Can you cancel my order as I've ordered the wrong membership. My order number is EE-53443030 Thanks @EE

• 
  Mark (@MarkAmiga) reported 2 minutes ago

  @EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router

• 
  Alan Royston (@pagechord) reported 5 minutes ago

  @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

• 
  Nathan Pope (@nthpopee) reported 5 minutes ago

  @EE Your customer service has got to be up there with the worst companies . 3 weeks ive been waiting for a refund each time i call no one knows a thing , get a grip !!

• 
  Forgottengirl078 (@forgottengirl78) reported 5 minutes ago

  @EE Can you send me the formal complaints department email please. I am now on to my 8th person who can't seem to grasp how to do their job. HUMAN error is rife with this issue.

• 
  Jon Chadwick (@JonD_Chadwick) reported 7 minutes ago

  @EE yet more billing problems with EE. Why is this so terrible? Some of your team are great, some not so good, but your systems for dealing with problems are awful

• 
  Of Mice and Men (@Topstop1) reported 8 minutes ago

  @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬

• 
  Charlie Halstead (@CharlieMansfi17) reported 10 minutes ago

  @coveragechecker @EE If I’m paying for a network, I’m paying for a service. PAYG or contract shouldn’t determine whether I get the best network my phone supports. basic network capabilities shouldn’t be reserved for the most expensive plans.

• 
  Strasse (@Strasseleeds) reported 11 minutes ago

  @EE 2 days on various platforms trying to live chat what’s app speak in person to ANYONE to get a business phone issue resolved absolute disgrace

• 
  Chiara (@Mhairiang26) reported 14 minutes ago

  @SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE