EE

EE Outage Report in Caldicot, Monmouthshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caldicot, Monmouthshire, Wales 12/09/2025 07:35

December 09: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caldicot, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Clevedon, Bristol, Usk, Cwmbran, Newport and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomClevedon Phone
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomUsk Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • doeeyedlettuce Rachael #BlackIivesmatter (@doeeyedlettuce) reported from Bristol, England

    @EE any issues with broadband coverage in Bristol? Have woken up to find mine down

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🇬🇧🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT

  • AmySprongle69 Amy Johnston (@AmySprongle69) reported from Bristol, England

    @EE I don't use your service. I owe about 2 grand to you from an old phone so I wouldn't register with your service again. Stay safe though.

  • climbingsteph Steph (@climbingsteph) reported from Chepstow, Wales

    @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

  • elliotleaver92 Elliot Leaver (@elliotleaver92) reported from Bristol, England

    @netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.

  • mrshepcom MrShep (@mrshepcom) reported from Avonmouth, England

    @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • Dreamy_Trance Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • CaptSauve Dan White (@CaptSauve) reported from Bristol, England

    @EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive

  • GavinTranter Gavin Tranter (@GavinTranter) reported from Bristol, England

    @EE Yes sort out my problem today, because I am not happy about all this.

  • danieldurrans Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • Craigohbryn Craig Williams (@Craigohbryn) reported from Kingswood, England

    When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewstapley Andy Stapley (@andrewstapley) reported

    @Ofcom @EE can someone please help. Moved 5 mobiles from bt to EE and they won’t port numbers. I work for the nhs and need my mobile. Customer service don’t assist. @BBCWatchdog

  • andrewstapley Andy Stapley (@andrewstapley) reported

    @EE @BBCWatchdog does anyone have any advice to get this firm to provide any support. Switched from bt and weeks later still not porting number.

  • top_bal_view Top Balcony View (@top_bal_view) reported

    @EE can you only use online chat if you're an existing customer? Interested in joining but don't have time to sit and hold on the phone.

  • JaneDav16842758 Jane Davidson (@JaneDav16842758) reported

    @EE took out a contract on 9th November with you. Part of the deal was a free £300 prepaid gift card. Due to deliver within 14 days of contract. was going to use for Xmas. I've been chasing this up with your customer service team for 9 days now. No sign of this I've spoke to cs

  • ethandickpic420 Ethandickpic420 (@ethandickpic420) reported

    @Zenith_UK @O2 @EE I used to be on 02. Got bored of never being able to use my phone outside of my house because of no signal. My phone became literally pointless. EE all the way. At least my phone is useable now

  • dmo0070 ovwps (@dmo0070) reported

    @EE I have been hopeless let down I am trying to transfere from BT mobile and keeping my number. I've had two sims with 2 direct debits with 2 different numbers. I wish to cancel both All I want is to keep my number.

  • nick_10001 Nick (@nick_10001) reported

    @EE Please can you help me with an E Sim issue? It’s not activating and I’ve been on hold on the chat for nearly 3 hours

  • bcamrhesford Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • Heycaz Carolyn Jones (@Heycaz) reported

    @EE I have sent a PM about ongoing payment issues on my app.

  • Jessica85079057 Jessica Robinson (@Jessica85079057) reported

    @MarcAllera @EE you have stuck your hands into my bank account and took £787.51 this month THAT I DO NOT OWE TO EE. Disgusting! customers trust you to have our direct debit details and you THEIVE. Can’t even call into your customer service.