EE Outage Report in Caldicot, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Bristol, Newport, Cwmbran, Clevedon and Usk.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Newport |
Internet | |
| Bristol |
Phone | |
| Bristol |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Jezza Screen
(@JezzaScreen) reported
from
Kingswood, England
Ok so due my upgrade now and @EE will finally lose my custom this year. I dont want to go anywhere near @CPWTweets carphone ********** either. Shocked at the difference between prices. **** this, i am bringing out my old ""indestructible" nokia, and being serious too!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Shahan Miah #DateShahan
(@shahanshahan) reported
from
Bristol, England
Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Dave Aplin
(@BotanicalValues) reported
from
Bristol, England
After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.
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Jezza Screen
(@JezzaScreen) reported
from
Kingswood, England
@EE It goes from bad to worse!!!! Just waited 10 mins to be served in Sainsburys Emersons green only to be ignored and the guy jumps to the young lad who just walked in. On way to O2. Highly advise to stay away from EE folks!
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE just lost my business due to poor miss selling.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Bayleigh ✩
(@bayleighbessell) reported
from
Kingswood, England
Hi @EE I need some help please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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fintan Pritchard
(@natnifp) reported
Was a loyal customer for 4 years, and what appears to be a leak at @EE has ruined their rep for me. Been a week nothing solved, almost time to write an @Ofcom complaint because friends and family are just as worried about their data after watching what happened to me.
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Torron-Lee Dewar BCA
(@TorronLeeDewar) reported
@TrowsdaleGary @EE I've noticed EE have overcharged us on multiple occasions. They can never justify the overcharge whenever they're asked about it.
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Callum Jenkins
(@CallumJ63382235) reported
@EE Hi Holly, I only had an E-Sim unfortunately. I did manage to borrow someone’s phone to call your technical help that said they would activate the sim. I waited 24 hours for it to activate but still no luck. I have ordered an American SIM card so I can get in touch on Friday!
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David Hodgson
(@dahodgson) reported
Hi @VodafoneUK I’ve just moved over to you from @EE (job change, not choice). Any chance someone could nip round to their office and learn about decent network coverage?
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Nav Chatha
(@navchathaa) reported
I’ve had the worst ever experience with @EE insurance…i would not recommend
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Keith Pates
(@KeithCP2) reported
@EE You just sent me a text about what is available I need to pay a bill nothing else I can't do it by text as the keyboard on phone still not working yet Thanks Keith
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James Meadows
(@Jhmeadows80) reported
@EE Help, no service in Worplesdon GU3 3PQ, working from home no internet and no 4G. Please can I understand when it will be fixed
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Lee Friend💫
(@LeeFriend74) reported
EE customer service were very helpful. Glad that I'm with them. @EE
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fintan Pritchard
(@natnifp) reported
While @EE Customer services phones + texts my old number (told not to use and imminently being disconnected) via a new number to ask what's wrong. Meanwhile gotta wait another 2 days because @EE is horrendously understaffed and on hold via email, media and phone.
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Keith Pates
(@KeithCP2) reported
@EE I received a bill from you yesterday and I am trying to pay on 360 or on 150 on the phone but it is not giving me the option to pay the bill I did not know about as you never told me please arrange for me to pay this bill Thanks Keith