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EE outages and service status in Caldicot, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Caldicot, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 30, 3:46 PM GMT+1.
  • 65% Internet (65%)
  • 15% Phone (15%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Caldicot, Wales

The most recent EE outage reports came from the following cities: Newport, Bristol, and Cwmbran.

CityProblem TypeReport Time
Newport Internet 2 hours ago
Bristol Phone 9 hours ago
Bristol Internet 16 hours ago
Bristol Phone 4 days ago
Newport Wi-fi 10 days ago
Newport Internet 11 days ago

Nearby cities with recent reports

Bristol

3 recent signals

9 hours ago
Newport

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • ChrisPhil1992
    Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

  • Braddersbristol
    Bradley Cahill (@Braddersbristol) reported from Bristol, England

    @Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky

  • MaartenSleeckx
    Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • SupriyaKaur
    Supri (@SupriyaKaur) reported from Bristol, England

    Terrible customer phone service from @EE today BUT I went into store and the customer service was great. All sorted now so I’m happy #RetailPriceIndex

  • foxcrews1
    Foxcrews (@foxcrews1) reported from Bristol, England

    @VodafoneUK hi..I’m possibly a new customer, however, I’ve attempted to 1. Speak to someone 2. Upload pac to your website 3. Register - none of which seems a possibility..so I’m a little fearful of leaving @EE

  • DThevarajah
    Darron Thevarajah (@DThevarajah) reported from Kingswood, England

    @EE coverage in #Easton #Bristol not so good...couldn’t even follow them to dm for support to change password #owngoal #badux #notime4thisshit #lolbutraginginside

  • samdownie
    Sam Downie (@samdownie) reported from Bristol, England

    @ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you

  • danieldurrans
    Four Seasons Durrans (@danieldurrans) reported from Bristol, England

    @ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame

  • atifter
    Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • BotanicalValues
    Dave Aplin (@BotanicalValues) reported from Bristol, England

    After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

  • bayleighbessell
    Bayleigh ✩ (@bayleighbessell) reported from Kingswood, England

    @EE plz help. My estimated hasn’t worked since I got it so I’ve been forced to use the physical and now even that isn’t working. Please advise.

  • Borisbex
    Bex Russell (@Borisbex) reported from Bristol, England

    @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

  • KaceyEdwards91
    Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • JezzaScreen
    Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE just lost my business due to poor miss selling.

  • Dreamy_Trance
    Dreamy (@Dreamy_Trance) reported from Bristol, England

    @EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.

  • dklthomas6666
    Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • kenandavestone
    kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

  • TomWise_
    Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • David_B235
    Dave (@David_B235) reported

    Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

  • jake_murphy95
    Jake Murphy (@jake_murphy95) reported

    @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

  • SexOffenderX
    S.O.X (@SexOffenderX) reported

    @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

  • tedio74
    UniTED (@tedio74) reported

    Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

  • kelvinme273
    bè rëåsøńābłè (@kelvinme273) reported

    @dapsycool_ @EE that's the best thing to do brother. I got sick of ee and the false claims about being "the best mobile network"

  • dave7hompson
    Dave Thompson (@dave7hompson) reported

    @EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)

  • bryanp247
    Bryan Pinto (@bryanp247) reported

    @EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about

  • indigojo_uk
    Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported

    @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.