EE Outage Report in Caldicot, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Bristol, Newport, Llanbadoc, Chepstow and Caldicot.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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1 Club Utd (@1ClubUtd1) reported from Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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Jezza Screen (@JezzaScreen) reported from Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Jezza Screen (@JezzaScreen) reported from Kingswood, England
Ok so due my upgrade now and @EE will finally lose my custom this year. I dont want to go anywhere near @CPWTweets carphone ********** either. Shocked at the difference between prices. **** this, i am bringing out my old ""indestructible" nokia, and being serious too!
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Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Atif Raza (@atifter) reported from Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Bayleigh ✩ (@bayleighbessell) reported from Kingswood, England
@EE plz help. My estimated hasn’t worked since I got it so I’ve been forced to use the physical and now even that isn’t working. Please advise.
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Jezza Screen (@JezzaScreen) reported from Kingswood, England
@EE It goes from bad to worse!!!! Just waited 10 mins to be served in Sainsburys Emersons green only to be ignored and the guy jumps to the young lad who just walked in. On way to O2. Highly advise to stay away from EE folks!
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Bayleigh ✩ (@bayleighbessell) reported from Kingswood, England
Hi @EE I need some help please
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Sam Downie (@samdownie) reported from Bristol, England
@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you
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Bradley Cahill (@Braddersbristol) reported from Bristol, England
@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky
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Jezza Screen (@JezzaScreen) reported from Bristol, England
@EE just lost my business due to poor miss selling.
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Harrison Decorators (@HarrisonDec5) reported from Bristol, England
@EE Yes my signal has been shocking all day. Only working with wifi
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Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Shahan Miah #DateShahan (@shahanshahan) reported from Bristol, England
Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Bex Russell (@Borisbex) reported from Bristol, England
@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Draper (@TheBlackGate) reported
@morkehii @EE Odd that an online tool exists that doesn't work, doesn't look great.
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Lee Wilson (@LeeWilson1971) reported
@wayniepooz @EE Did they do the thing where they basically say, "So if you want to cancel, fill your boots."
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Carri Mallard (@CarriMallard) reported
@EE Waited hours for help on Live Chat, and the next morning there was still no response from Tech Support. Managed to fix myself the next day, but not impressed as was a long time without my phone and your website is useless, offers no suggestions. A Network Reset fixed it.
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K.D. (@Kxmist) reported
@EE I have a complaint which is not being resolved. Who can I speak to before I end up switching it o2
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𝓵𝓾𝔁𝓾𝓶𝓫𝓻𝓪 🌳🦡🌳🐙🦇🔊(:D, :D)💚🇺🇦 (@bdgrdev) reported
@EE That's a shame. Your website has no form of 2FA as a login option and you're using sms for sending security codes when changing account / profile info. What happens if I'm victim of a Sim swap attack?
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Lee-Ann Dalziel (@SandyDalziel) reported
@EE what is going on with the signal in KA34AQ area??
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Isaac Morkeh (@morkehii) reported
@TheBlackGate @EE They give users a lot of runaround on issues like this, you can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine
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Nigel Taylor (@n16ectruns) reported
@EE good to see customer service is alive 38 mins & still not got to make a complaint Any clues where my mum's £80 credit on her phones gone.. . Nope. Neither did the shop yesterday !
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Greg Moss (@moneychimp) reported
@MyMoneyAlive @EE Spoiler alert. The EE handle will give you some very defensive guff about how transparent they have been about this, then offer to check your account to help you save money if you send them a DM.
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Steph P 👩🏻🏫 (@Steph_Page1) reported
@EE No service in RH1 and a massive price increase! Happy Saturday 🙄