EE Outage Report in Caldicot, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Clevedon, Bristol, Usk, Cwmbran, Newport and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Rachael #BlackIivesmatter
(@doeeyedlettuce) reported
from
Bristol, England
@EE any issues with broadband coverage in Bristol? Have woken up to find mine down
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Angel Eyes #FBPE 🇪🇺🇬🇧🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT
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Amy Johnston
(@AmySprongle69) reported
from
Bristol, England
@EE I don't use your service. I owe about 2 grand to you from an old phone so I wouldn't register with your service again. Stay safe though.
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Steph
(@climbingsteph) reported
from
Chepstow, Wales
@EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!
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Chris Phillips
(@ChrisPhil1992) reported
from
Whitebrook, Wales
@EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..
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Elliot Leaver
(@elliotleaver92) reported
from
Bristol, England
@netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.
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Sara Venn
(@Saralimback) reported
from
Chepstow, Wales
Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?
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Dreamy
(@Dreamy_Trance) reported
from
Bristol, England
@EE Going to leave this so-called network on the day of end of contract....It doesn't work, numerous faults, extraordinarily expensive and a rip-off.
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Dan White
(@CaptSauve) reported
from
Bristol, England
@EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".
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Orange head
(@rustyrossco) reported
from
Caldicot, Wales
@EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
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Gavin Tranter
(@GavinTranter) reported
from
Bristol, England
@EE Yes sort out my problem today, because I am not happy about all this.
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Four Seasons Durrans
(@danieldurrans) reported
from
Bristol, England
@ee “my new eSIM has been dispatched” - I guess I am not getting it in the post today as your support person thought I would. Another day without a phone #EEeSimShame
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Craig Williams
(@Craigohbryn) reported
from
Kingswood, England
When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Stapley
(@andrewstapley) reported
@Ofcom @EE can someone please help. Moved 5 mobiles from bt to EE and they won’t port numbers. I work for the nhs and need my mobile. Customer service don’t assist. @BBCWatchdog
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Andy Stapley
(@andrewstapley) reported
@EE @BBCWatchdog does anyone have any advice to get this firm to provide any support. Switched from bt and weeks later still not porting number.
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Top Balcony View
(@top_bal_view) reported
@EE can you only use online chat if you're an existing customer? Interested in joining but don't have time to sit and hold on the phone.
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Jane Davidson
(@JaneDav16842758) reported
@EE took out a contract on 9th November with you. Part of the deal was a free £300 prepaid gift card. Due to deliver within 14 days of contract. was going to use for Xmas. I've been chasing this up with your customer service team for 9 days now. No sign of this I've spoke to cs
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Ethandickpic420
(@ethandickpic420) reported
@Zenith_UK @O2 @EE I used to be on 02. Got bored of never being able to use my phone outside of my house because of no signal. My phone became literally pointless. EE all the way. At least my phone is useable now
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ovwps
(@dmo0070) reported
@EE I have been hopeless let down I am trying to transfere from BT mobile and keeping my number. I've had two sims with 2 direct debits with 2 different numbers. I wish to cancel both All I want is to keep my number.
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Nick
(@nick_10001) reported
@EE Please can you help me with an E Sim issue? It’s not activating and I’ve been on hold on the chat for nearly 3 hours
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
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Carolyn Jones
(@Heycaz) reported
@EE I have sent a PM about ongoing payment issues on my app.
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Jessica Robinson
(@Jessica85079057) reported
@MarcAllera @EE you have stuck your hands into my bank account and took £787.51 this month THAT I DO NOT OWE TO EE. Disgusting! customers trust you to have our direct debit details and you THEIVE. Can’t even call into your customer service.