EE Outage Report in Caldicot, Monmouthshire, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Clevedon, Bristol, Usk, Cwmbran, Newport and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Dave Aplin
(@BotanicalValues) reported
from
Bristol, England
After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE just lost my business due to poor miss selling.
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1 Club Utd
(@1ClubUtd1) reported
from
Bristol, England
@O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Bayleigh ✩
(@bayleighbessell) reported
from
Kingswood, England
Hi @EE I need some help please
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Shahan Miah #DateShahan
(@shahanshahan) reported
from
Bristol, England
Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Darron Thevarajah
(@DThevarajah) reported
from
Kingswood, England
@EE coverage in #Easton #Bristol not so good...couldn’t even follow them to dm for support to change password #owngoal #badux #notime4thisshit #lolbutraginginside
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Jezza Screen
(@JezzaScreen) reported
from
Kingswood, England
Ok so due my upgrade now and @EE will finally lose my custom this year. I dont want to go anywhere near @CPWTweets carphone ********** either. Shocked at the difference between prices. **** this, i am bringing out my old ""indestructible" nokia, and being serious too!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Pitts
(@briavelsjon) reported
@andrewcoulsonn @EE EE's serving site is just other side of Broughton Village, though it does have B3 & B20 service available. I doubt a centre of that size would justify an internal system.
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Arts On The Move
(@artsonthemoveco) reported
Just had a very rude call from @EE on my business phone. Man - didn't get his name - wanted to save me money on my broadband package and, after me explaining 3 times that I wasn't interested and our under contract home package was with @bt_uk, he just hung up. Hung up! #rude
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DrAngi 🟢⚪️🟣
(@WorkPsychol) reported
What’s on earth has gone wrong with @EE ????? we switched to them six months ago snd still having problems 😡 they merged and don’t seem to have got their act together. my husband has just spent the third time running 2 1/2 hours on the phone trying to deal with this - there should be some recompense for customers who go through this otherwise we’re thinking of leaving
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Al
(@Smigggss) reported
@EE HI the signal in my area has been terrible For around 6/7 months I went into the shop Ad I thought it was my phone to find out there is a fault in the area when will this be fixed? Liverpool 6 area? Thanks
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Mark Philip Rennie
(@ESlibrarian) reported
@EE I'm having two issues - looks like my phone number has now been spoofed by a call centre. Secondly, a company running a red pull cord emergency system/entry system put my phone number into at least one person's call for emergency/help push button phone
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ØdeVision
(@OdeVisionAFC) reported
@regisgoldens @EE Hi Debbie, I work for a network provider and I’m willing to get you onto a brilliant deal, all proof required of this being legitimate will be sent to you, drop me a message
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Liam Donaghy
(@liamdonaghy88) reported
@EE I'd just like to make it known that I don't appreciate having your door to door salesman turning up at my door after 7pm and ignoring the "No Cold Calling" sign in the process. Maybe basic courtesy and being able to read should be part of your corporate policy.
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The Curse of Cedric
(@thatcedric) reported
We've had no phone signal in Southsea for a couple weeks. The wife has been getting emails from @EE saying there is maintenance in response to her complaints. This morning's email said the maintenance had finished and to phone them if we still had problems We have no phone signal
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Andrew Coulson
(@andrewcoulsonn) reported
@EE Still doesn’t solve anything, this issue has been happening for some years now. If you can’t make the service work then maybe I should leave the carrier and head to a competitive network.
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Lou
(@Loubylou252) reported
@EE How do I speak to someone to make a complaint as I've had the same issue every month for last 5 months, I contact every time, every time told its sorted then it happens again the following month! I'm sick of wasting time talking to people who clearly can't do the job!