EE Outage Report in Caldicot, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caldicot, Monmouthshire, Wales
The most recent EE outage reports came from the following cities: Bristol, Newport and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Newport |
||
| Newport |
Internet | |
| Newport |
Phone | |
| Newport |
||
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Awful service from @EE in Bristol, (Mangotsfield). My mum has been without service since last Friday albeit an hour here and there. Lots of people are in the same boat. EE £40 refund for these people is a joke! Can’t supply the service, all contracts null & void? @BristolLive
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE Dw complaint has been made. We get our pac codes in an hr and are off.
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Jezza Screen
(@JezzaScreen) reported
from
Bristol, England
@EE just lost my business due to poor miss selling.
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Now on with boda as they support my 999colouges. Pitty tho
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Bex Russell
(@Borisbex) reported
from
Bristol, England
@EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Jezza Screen
(@JezzaScreen) reported
from
Kingswood, England
@EE It goes from bad to worse!!!! Just waited 10 mins to be served in Sainsburys Emersons green only to be ignored and the guy jumps to the young lad who just walked in. On way to O2. Highly advise to stay away from EE folks!
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david pimm
(@fireavon) reported
from
Clevedon, England
@EE Oh well off to care phone whare house I do sim only better for me as used to be with you only when it came time to up grade never ever did I get a phone I wanted ony what you wanted to give and I'd been with orange as you were since 18 years old first mobile motorala.
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MrShep
(@mrshepcom) reported
from
Avonmouth, England
@EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Harrison Decorators
(@HarrisonDec5) reported
from
Bristol, England
@EE Yes my signal has been shocking all day. Only working with wifi
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Bradley Cahill
(@Braddersbristol) reported
from
Bristol, England
@Liam_Saunders_ @EE Their all as bad as each other I’m sure! I pay for 80 get about 5! They do their test which is a copy and paste job and tell me I’m wrong! If I’m watching iPlayer and using my phone at the same time the tv stops dead!! Brilliant service from @sky
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Sam Downie
(@samdownie) reported
from
Bristol, England
@ciarale01 Yes that’s a spam message ! Do report it to @EE and don’t reply to it , if EE has a problem they will write to you
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Bayleigh ✩
(@bayleighbessell) reported
from
Kingswood, England
@EE plz help. My estimated hasn’t worked since I got it so I’ve been forced to use the physical and now even that isn’t working. Please advise.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ianisnew
(@therealianisnew) reported
from
Derby, England
@EE I pay £14 a month for unlimited everything on my mobile because I've been a customer for nearly 10 years. I just got an email saying you're putting prices up 18%!? £2.50 a month increase? What is that? 5 times inflation? How is that remotely reasonable?
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Nish
(@anish96x) reported
Everyday a disappointment with @EE and its signal
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Paul Malone
(@PaulMalone78972) reported
@EE @ee I've tried that, and several other suggested numbers but they're all geared towards EE customers. I'm not a customer. I've now received a letter from a debt recovery agency who, thankfully, are easier to contact than EE
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Hambcwgf
(@hambcwgf) reported
@EE So original complaint filed via telephone on 29/01/26 then online form on 02/02/2026 and heard nothing back!!!! Look into this, as I’ve lost the will to live by calling 150 everyday
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Shaun
(@shauny67) reported
@EE @paul_miller78 No mobile phone company has ever guaranteed indoor mobile signal so it's not just EE it's all down to the frequency used. O2 uses low frequency that is great for for outdoors in a straight line. EE uses higher frequency that travels less needing more masts to triangulate
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Tony Crystal
(@TonyCrystals) reported
@Boltonben @EE Change provider. EE are notorious for bad signal, they are the worst in the industry. Company is to big to care.
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sheilaMol
(@sheilaMol1) reported
@NotBadForHerAge @EE Oh no , a coffee shop that’s awful 🥰🐾..I hope they fix it soon
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Tony Crystal
(@TonyCrystals) reported
@iamyath @EE Some advise, if the service is this bad now, just get rid, EE is not worth the hassle, trust me. Go to another provider. The service is not fit for purpose.
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Ben Hodson
(@Boltonben) reported
Hi @EE the signal in central London is absolutely awful. In Covent Garden I cannot even get on any website like Instagram, BBC etc. expect you usual reply of something like “Hi. If you need further help our team can raise this for you here 07953 966 150.
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Shek 🇯🇲🇬🇩🇻🇨
(@Shekkkk__) reported
So everyone on EE in East London the network aint working right? @EE