EE

EE Outage Report in Caldicot, Monmouthshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Caldicot come from postal codes NP26.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caldicot, Monmouthshire, Wales 07/05/2025 13:00

July 05: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caldicot, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Bristol, Caldicot, Newport and Lydney.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomCaldicot Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • dklthomas6666 Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • foxcrews1 Foxcrews (@foxcrews1) reported from Bristol, England

    @VodafoneUK hi..I’m possibly a new customer, however, I’ve attempted to 1. Speak to someone 2. Upload pac to your website 3. Register - none of which seems a possibility..so I’m a little fearful of leaving @EE

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • usmansikander_1 Usman Sikander (@usmansikander_1) reported from Bristol, England

    Hi @EE, the reception is very poor for sometime now. I remember there was a planned maintenance going on, how long more until it gets sorted out?

  • Shitsgigglesng1 Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England

    Poor Polly at @EE ...she wasnt contemplating work a saturday evening and having to answer the phone to me having a poo! It coulda been worse! It could have been @midgetvernon8 Calling them as he whatsapp craps on the vid call! #itshowiroll #poocrimes #satonthegaryglitter

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

  • ChrisPhil1992 Chris Phillips (@ChrisPhil1992) reported from Whitebrook, Wales

    @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

  • AmySprongle69 Amy Johnston (@AmySprongle69) reported from Bristol, England

    @EE I don't use your service. I owe about 2 grand to you from an old phone so I wouldn't register with your service again. Stay safe though.

  • climbingsteph Steph (@climbingsteph) reported from Chepstow, Wales

    @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

  • doeeyedlettuce Rachael #BlackIivesmatter (@doeeyedlettuce) reported from Bristol, England

    @EE any issues with broadband coverage in Bristol? Have woken up to find mine down

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Saralimback Sara Venn (@Saralimback) reported from Chepstow, Wales

    Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🇬🇧🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @EE @c_howarth This is outrageous, why are you doing this EE, have been an EE/Orange customer since 2001. I will defo change operator when my contract ends. Shame on you EE/BT

  • CaptSauve Dan White (@CaptSauve) reported from Bristol, England

    @EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".

  • elliotleaver92 Elliot Leaver (@elliotleaver92) reported from Bristol, England

    @netpro2011 @EE Same here in Bristol. Guess it's part of the outage thing we've had today.

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Craigohbryn Craig Williams (@Craigohbryn) reported from Kingswood, England

    When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jjbaggaley JJB (@jjbaggaley) reported

    @DesTidbury @EE I’m currently going through the same. WiFi box constantly flashing orange. Took 10 days to resolve last time. Sent all around the country, from Cardiff Sunderland. Each time I had to re-explain the issue 🤬

  • JaneBransby Jane Bransby 💙 (@JaneBransby) reported

    @EE I tried that and was put onto an auto text bot. The text bot told me the problem was ongoing but your app/website says ‘there is a problem and it is expected to be fixed by 9.28 on the 3rd. This is poor comms. At what point can we get compensation for lack of service?

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE I joined 15 days ago. Have had service for 5 at best. I'm leaving your fraudulent operation. I don't do gas lighters as well as you turning off the service in its entirety with no warning or alternative. no thank you. I'm done with mediocre trying to tell me it's great

  • JaneBransby Jane Bransby 💙 (@JaneBransby) reported

    @EE We have had an area outage for three days. Your app says it will be fixed two days ago. I can’t get to speak to a person. What is going on?

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE is there some reason that your service is down in the Clapham area again? Third outage in as many days and weeks. You'd turned off the 4g mast and have let the 5g mast become totally overloaded trying to compensate. Some customer service staff are honest! Fraudsters

  • DesTidbury Des Tidbury (@DesTidbury) reported

    @EE Has anyone else experienced dreadful 😬 customer service from EE? Since I’ve been with them nothing but trouble, especially with TV package. It’s now the 4th month in a row that they have got my bill wrong. Despite numerous phone calls they still haven’t got it right! Help!!

  • GersGirl20 Ashley. (@GersGirl20) reported

    @EE I just noticed an email saying they doing work near my area but frustrating as said could be down for 9 hours

  • Stillmanator Tim Stillman ⭐️⭐️ (@Stillmanator) reported

    @EE hi there, I am in Kent and have been without internet for a few hours now, the diagnostic bot says there is an area issue but I can’t find any information about this area issue. Is it with EE or the Kent area generally? Any indication as to when it might be fixed? Thanks.

  • CraigJDuffy Craig James Duffy (@CraigJDuffy) reported

    @EE Hey, I can’t really be bothered sitting on the phone for your network issue that you are already aware of…

  • sxd_11 SxD11 (@sxd_11) reported

    @EE @ee ive just spoken with your complaints team they are horrendous and have no abilty to find a solution. Just lies, misinformation. Would have recieved more empathy and consideration from an AI bot. I'll be contacting the ombudsman