EE outages and service status in Caldicot, Wales

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caldicot, Wales

The most recent EE outage reports came from the following cities: Newport, Bristol, and Cwmbran.

City	Problem Type	Report Time
Newport	Internet	3 days ago
Bristol	Phone	3 days ago
Bristol	Internet	3 days ago
Bristol	Phone	7 days ago
Newport	Wi-fi	13 days ago
Newport	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

• 
  Sara Venn (@Saralimback) reported 16 seconds ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Maarten (@MaartenSleeckx) reported 20 seconds ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  lee williams (@thelee_x_w) reported 36 seconds ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Mat Rees (@acematrees) reported 43 seconds ago from Bristol, England

  So apparently, noone from @EE can call me back. The best they can do is refer me back to their 150-customer service helpline hell.

• 
  Gavin Tranter (@GavinTranter) reported 4 minutes ago from Bristol, England

  @EE Yes sort out my problem today, because I am not happy about all this.

• 
  Kacey Edwards (@KaceyEdwards91) reported 5 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 6 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Shitsgigglesngloves (@Shitsgigglesng1) reported 10 minutes ago from Kingswood, England

  Poor Polly at @EE ...she wasnt contemplating work a saturday evening and having to answer the phone to me having a poo! It coulda been worse! It could have been @midgetvernon8 Calling them as he whatsapp craps on the vid call! #itshowiroll #poocrimes #satonthegaryglitter

• 
  Dan Dineen (@Daniel_Dineen) reported 13 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Amy Johnston (@AmySprongle69) reported 20 minutes ago from Bristol, England

  @EE I don't use your service. I owe about 2 grand to you from an old phone so I wouldn't register with your service again. Stay safe though.

• 
  Angela Sweeney (@angelawales) reported 21 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Supri (@SupriyaKaur) reported 21 minutes ago from Bristol, England

  Terrible customer phone service from @EE today BUT I went into store and the customer service was great. All sorted now so I’m happy #RetailPriceIndex

• 
  Eddy (@ChrisEddy_7) reported 22 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Four Seasons Durrans (@danieldurrans) reported 32 minutes ago from Bristol, England

  @EE I wish to formally complain that you are not making it easy to move an eSIM to a new phone. Apple have a process for this but you have not implemented it. It is maddening and a bad user experience that you have to send me a new QR code in the post. In the post ffs.

• 
  Atif Raza (@atifter) reported 38 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  MrShep (@mrshepcom) reported 39 minutes ago from Avonmouth, England

  @EE Is the EE network down? Can’t make calls this morning, says I’ve dialled an incorrect number 🤔. Some mobiles I can ring others says I've dialled an incorrect number

• 
  Bex Russell (@Borisbex) reported 47 minutes ago from Bristol, England

  @EE thanks for sorting my issue... Fab customer service the way it should be. #CustomerExperience

• 
  Dave Aplin (@BotanicalValues) reported 48 minutes ago from Bristol, England

  After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

• 
  Eddy (@ChrisEddy_7) reported 49 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Eddy (@ChrisEddy_7) reported 59 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pop'i' (@CruiseFelix) reported 6 minutes ago

  @EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...

• 
  J (@Daylightfire) reported 12 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  R (@RoopM83) reported 13 minutes ago

  @EE broadband status in WD19 Watford area...when will issue be resolved

• 
  ⚫️ ElleQat (@BaroqueChic) reported 14 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 14 minutes ago

  @EE Still no call from tech support!!

• 
  Micky Jones (@MickyJones_) reported 15 minutes ago

  @EE The app is still down and I can't see my order on the website even though its went through

• 
  Sam J (@samj2501) reported 15 minutes ago

  @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

• 
  Jee (@Samomit29) reported 16 minutes ago

  @EE 14 years of being a customer and you can’t provide me a decent service

• 
  Jake Murphy (@jake_murphy95) reported 17 minutes ago

  .@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv

• 
  Alan Roberts (@AlanRob68902430) reported 19 minutes ago

  @EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)