EE

EE Outage Report in Caldicot, Monmouthshire, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caldicot, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caldicot, Monmouthshire, Wales 12/05/2025 14:40

December 05: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caldicot, Monmouthshire, Wales

The most recent EE outage reports came from the following cities: Clevedon, Bristol, Usk, Cwmbran, Newport and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomClevedon Phone
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomUsk Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caldicot, Wales

Latest outage, problems and issue reports in Caldicot and nearby locations:

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Kingswood, England

    Ok so due my upgrade now and @EE will finally lose my custom this year. I dont want to go anywhere near @CPWTweets carphone ********** either. Shocked at the difference between prices. **** this, i am bringing out my old ""indestructible" nokia, and being serious too!

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • bayleighbessell Bayleigh ✩ (@bayleighbessell) reported from Kingswood, England

    Hi @EE I need some help please

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • DThevarajah Darron Thevarajah (@DThevarajah) reported from Kingswood, England

    @EE coverage in #Easton #Bristol not so good...couldn’t even follow them to dm for support to change password #owngoal #badux #notime4thisshit #lolbutraginginside

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    @EE the only network that prides themselves on being the best then tells you it’s your own fault for taking a contract out with them and not getting any signal ever 🙃🙃🙃

  • shahanshahan Shahan Miah #DateShahan (@shahanshahan) reported from Bristol, England

    Either the network is having problems where I am, or I just can't seem to have phone calls without losing signal throughout @EE

  • BotanicalValues Dave Aplin (@BotanicalValues) reported from Bristol, England

    After being 20 years with @EE contract, there customer service (now I'm on pay as you go) has reached an all time low. Actively looking at other providers.

  • JezzaScreen Jezza Screen (@JezzaScreen) reported from Bristol, England

    @EE just lost my business due to poor miss selling.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • 1ClubUtd1 1 Club Utd (@1ClubUtd1) reported from Bristol, England

    @O2 can’t believe you Discriminate against people with learning disabilities. I can’t drive ever so no need for d/licence and to scared to travel abroad so no passport. I was a loyal customer that will be joining @EE as they happy to help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • holliwards Holli (@holliwards) reported

    @EE I bought the phone roughly the end of august- october last year (it was during the lockdown period where stores were open). I have used the phone as normal yet the battery health has went down atleast 8%. Im lucky if ive had the phone even 6 months!

  • bethanjane22 Beth (@bethanjane22) reported

    Had a text off @EE saying I can upgrade my phone now. Great! Only catch is, I have to pay over £100 for the privilege. Umm no thanks. Can’t wait for my contract to expire so I can switch networks to a network that actually rewards loyal customers.

  • huggyberah Sarah Hawkins (@huggyberah) reported

    @EE Spoke to the customer team .... again.

  • debrapitchford Debra Pitchford: Development Coach & Trainer (@debrapitchford) reported

    @EE I have a contract Samsung Galaxy A71 phone. I can't tell you how annoying it is to have no sim card software issues which means restarting my phone several times a day to make calls. How can this be sorted?

  • REJack80 Richard Jack (@REJack80) reported

    My 1st World problems 1. @HeinzUK tins do not stack easily. 2. @DEWALTtough can't make laces to last as long as the workboot. 3. @EE coverage is awful.

  • mrcroissantguy mrcroissantguy (@mrcroissantguy) reported

    @EE @wembleystadium HOLY CRAP ITS FALLGUYS

  • TheF00dBae thefoodbae (@TheF00dBae) reported

    @Shuayb__ @VodafoneUK @EE I didn’t know they didn’t cancel my sim only & they charged me £36pm all that time & I had no idea coz I lost the SIM card too

  • char_tisdale Charlotte Tisdale (@char_tisdale) reported

    @EE hey! Our WiFi is down & has been for a few hours - devices are saying they are connected with full bars - but internet isn’t working at all on any device!? Tried turning it off and on again but the broadband light is flashing orange on the box (also I’m in Shrewsbury btw)

  • pmccarron97 Paul McCarron (@pmccarron97) reported

    @EE Quick question, just wondering why the student discount code doesn't work on your website for the 160GB SIMO plan, but yet works for the other plans when upgrading. Cheers.

  • jillymet Jill 🌹#FuckTheTories (@jillymet) reported

    @EE Please can you help?? I’ve been trying to complete my upgrade online, when I’m getting to payment page and trying to pay the £20 upfront cost the page seems to be missing the part about card verification - don’t know if it’s because I’m doing it on phone but have tried x4 now!