EE Outage Report in Cwmbran Central, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Blackwood, Cwmbran, Cathays, Usk and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Febee 🏴
(@Febee6381) reported
@EE how on earth can you justify a 14.4% rise in bills? £14.48 a month added to my already expensive bill in a cost of living crisis. Over 10 years as a loyal customer. Well, no more. I will be looking for a new provider when my contract expires. Absolutely outrageous!
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Craig Blakeley
(@c9bla1975) reported
@EE 27 hours after swapping my phone and using e sim transfer new phone still not working! Disgusting service!
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Karlos
(@Borocrazyfan73) reported
@nigel670 @ThreeUK @EE Been with Three & 02 mate never again pair are shocking, went back to EE and faultless pay a bit more but you apy for what you get.
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Wiggles
(@Doidgie) reported
@EE if inflation starts to come down, does that mean your prices will?? 14.4% increase your having a laugh...worst and most expensive company out there.
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Thomas S-Harris
(@Tjshtjshtjsh) reported
@EE Can't DM you, still need help. like to cancel my contract. I was given a horrible price for what was a cheap standard budget phone. The guy who sold it preyed on the fact I had lost my other phone and totally ripped me off. Broadband also never ever at the guaranteed speed.
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Locket
(@locketlamu) reported
@EE I have been with EE since it was Orange, a loyal and long-standing customer, but no more - I have cancelled my contract with you and found a much better and cheaper one with another provider. EE you disgust me.
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Anita
(@neetnut2) reported
@ee so...mobile data turned off today. Can't text/ do calls. I've had issues all week. This isn't good at all..this is my only means of contact! I see from others on twitter that I'm not the only one. Is there an issue with the server? Do you know why this is happening? #help
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Darren Matthews MBE
(@DarrenMatthews) reported
@StueyC1 @EE The problem is that they are doing just what is in the contract we signed. The annual increases are CPI plus around 3-4%.
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Michael Cother
(@michael_cother) reported
@EE WHY IS YOUR COVERAGE IN LUTON BEDS SO BAD! AND ITS VERY BAD!!!!THAT WHY I WONT JOIN EE!!!!! COME ON EE GET IT SORTED!!!! MIKE COTHER... POST CODE LU1 3RP !!!!!!
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Rich Smith
(@Tripnotized) reported
@SPotatoes8 @EE I guess price increase also necessary 2 continue provide current level of service +invest for future. Traffic increasing exponentially, that costs EE, and can't imagine how much electricity is actually used to run a national mobile network. Sadly that's just inflation for you..