EE Outage in Cwmbran Central, Torfaen County Borough, Wales

@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

@EE the network is quite slow today NP18 2NT any ideas??

@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

@roch123 @EE Omg this is awful!!!!! 😡

Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

@HavardLiam @EE I ******* hate shit like this

@EE can I get some help please, I’m missing 4gb of my data.

@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

@94JattSandhu @EE I got “help” if you want to call it that today called 8 in the morning finished at 9! Hour of my life

@EE That would be nice but as a loyal customer for god knows how many years I'd have to pay myself out of my contract with you first to take advantage

@2004Sophia @EE Don’t we all. But they don’t want to help.

@EE if I came to you as a new Customer for my Home Broadband I would be better off by £15.00 What is it with company’s that do not watch after loyal customers?21 years first wanadoo then Freeserve they where taken over by Orange and then EE #notgoodenough

@EE BT51 5UY broadband and network coverage is just awful, home working and social surfing / connecting is a major challenge. Lovely agents who must be fed up telling me we can't get fibre and we have too many devices connecting 🤔🤔🤔 #whosehouseisanydifferent

@f0reverkatycat @O2 @EE Same!!! Never had a problem but these past couple of months have been rubbish!! I’m £50ish I think! Not good enough for the amount we’re paying! Yeah EE seem good!!! I’m very tempted!!!

@EE hi. I added amazon prime as my swappable last week on a upgrade contract. I already had it active but it’s yet to reactivate after I selected it again through the app. How do I fix?

@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

@EE i am getting calls for another customer, also getting their bank updates, on a payg sim i have had for 2 weeks, also cannot register phone number as it says its registered to another account....

@EE Signal has been very poor recently, hard to shell out more money when the current service isn’t upto scratch