EE Outage Report in Cwmbran Central, Torfaen County Borough, Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Cwmbran, Hengoed, Ebbw Vale, Pontypool and Llanbadoc.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi | ||
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Phone | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Rochelle Theaker (@roch123) reported from Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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aaron (@Azz_Culbertson) reported from Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Lucy (@HeyLucyAnne) reported from Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Gill Howells (@gilliehowells) reported from Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Ben mayo (@Benjymayo) reported from Caldicot, Wales
@EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?
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Angela Sweeney (@angelawales) reported from Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Chris Taylor🚛💥🤦♂️ (@pinguc7gjt) reported from Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Angela Sweeney (@angelawales) reported from Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Yardley (@YardleyShooting) reported
Call centres have become a sort of torture. I am still on hold with @EE - over 40 minutes on this call so far and more than 2 hours wasted today and yesterday without resolution...
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Rigsby Machin (@RigsbyMachin) reported
@EE I am going to run out of data as I have no WiFi where I'm staying. How do I add credit to my monthly plan? Impossible to speak to anyone at EE. Please help.
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κατ χριστοφόρο (@KChristophoro) reported
@YardleyShooting @EE No, snail mail? EE Customer Services 6 Camberwell Way Sunderland Tyne and Wear SR3 3XN United Kingdom
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BadgersNadgers 🦡 (@wiltsrednecks99) reported
@YardleyShooting @EE Sadly- The service world is broken mike, nobody gives a Fck anymore, let alone the demoralised minimum wage folks in the @EE call centres. Customer service is just not important to them. I gave up, stopped paying EE and they had to engage then 😡 Now with giff gaff Good luck 🤞
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Elizabeth Lewton #ukcitizen2021 #HoldTheLine (@LewtonSerena5) reported
@YardleyShooting @EE They want you to hang up🤯🤯
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Daniel Mackett🔰 (@dmackett91) reported
Hi @EE Having trouble with signal in Hampshire area. Iffy on my iPhone, but no signal at all on tablet device. Is it a known fault? Thanks
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Simon Crowder (@SCrowder90) reported
@EE I have had ongoing issues with my broadband since joining recently and have tried sending numerous emails/called and been ignored. I have had engineers out and a new router but it is still not working. I need to cancel but I have been ignored and need this sorting ASAP.
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Babs Bigman ;) (@babsbigman) reported
@EE Fraudsters namely EE telling you your phone will work abroad ,two numbers on one contract one doesn’t even get service ,one gets service but no data unusable no internet despite add on Contract ends we are leaving , should never of come in the first place , but cheap buy twice.
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SHA123 (@MrsSHA123) reported
@EE good morning. I signed up to a new SIM only contract yesterday. As I’m existing EE customer am I right in thinking I’ll continue to use the same SIM card? Can you confirm when my new contract will be activated and will be able to see details in my EE account. Thank you.
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B M (@BM7791) reported
@YardleyShooting @EE A decent company will call you back if no operators are available. The worst is when they play crappy music so you can't just put the phone on loudspeaker & get on with your life without ruining the ambiance. I'm with @EE & due a new contract. Might have to look elsewhere.