EE

EE Outage Report in Cwmbran Central, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cwmbran Central, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cwmbran Central, Torfaen County Borough, Wales 02/04/2026 16:45

February 04: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Hengoed, Blackwood, Cwmbran, Cardiff, Abertillery, Caerphilly, Newport and Cathays.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed E-mail
United KingdomBlackwood Phone
United KingdomCwmbran Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomAbertillery Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cwmbran Central, Wales

Latest outage, problems and issue reports in Cwmbran Central and nearby locations:

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • rustyrossco Orange head (@rustyrossco) reported from Caldicot, Wales

    @EE Think il wait until the handset is free,, you’re having my pants down enough as it is 👍🏼

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Benjymayo Ben mayo (@Benjymayo) reported from Caldicot, Wales

    @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • greeneyedkink Greenie 💙🇺🇦 (@greeneyedkink) reported

    @EE has your network gone down this morning. The app won't load and the WiFi says there's a signal but nothing loads?

  • BenBowhay Ben (@BenBowhay) reported

    @EE No the 5g is crap loads less than 4g

  • NCC_17fOrmula1 ZX Geoff Owen (@NCC_17fOrmula1) reported

    @woodmally1979 @geogramblings @EE Not making excuses for them but I used to work for them. That looks like a standard boiler-plate letter that would be sent out to anyone, otherwise you'd have been address Dear (name). I agree though that 'Dear Customer' would be better now.

  • TFishcheese Terence Fishcheese (@TFishcheese) reported

    @ItsJamesPowers @EE @SamsungUK Remember that these company twitter accounts are one way. They tweet but they never engage. You might as well be asking the radio a question. If they don’t budge, you will need to speak to a solicitor or go to the small claims court.

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    Well I've had the worst day ever thanks to @EE tomorrow's another day.

  • craiggardner373 Craig (@craiggardner373) reported

    @EE has your network gone down? I have no Internet and third party network checkers advise that you have a problem???

  • colinstdavids Colin Flannigan (@colinstdavids) reported

    @VodafoneUK my wife has been with you for 25 years just been told she need proof of who she is unreal she is moving to @EE with me @VodafoneUK poor service one ,actually daughter as well so 2 loyal customers lost ,

  • crazyygiirl BlairWaldorf (Carrie) (@crazyygiirl) reported

    Why is @EE customer service via chat so terrible? The person does not even understand a word of what I am saying and tries to do the upgrade for me. Naaaaaah naaaaaaah naaaaaah. You don‘t even understand me why would I trust you to give me the correct sim only contract?

  • stephen40484197 stephen moore🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stephen40484197) reported from Llandudno, Wales

    @England Can someone contact @EE because I think the WiFi is down in england tonight 👍

  • NansiG2 Nansi George (@NansiG2) reported

    @EE Thanks however the link is of no use. Says there is no problem when there clearly is. Options only 2 if 3 (texts, calls, Internet) but no option for 'all'. Local Facebook has locals saying the same thing. No EE since Thursday night. I simply want an idea of when it'll be fixed!?