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EE Outage Report in Cwmbran Central, Torfaen County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cwmbran Central, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cwmbran Central, Torfaen County Borough, Wales 12/12/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Cathays, Blackwood, Usk, Ynysddu, Cwmbran, Pontypool and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Wi-fi
United KingdomCardiff Wi-fi
United KingdomNewport E-mail
United KingdomNewport Total Blackout
United KingdomCaerphilly E-mail
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Cwmbran Central, Wales

Latest outage, problems and issue reports in Cwmbran Central and nearby locations:

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sophie_emma_17 Sophie Letchford (@Sophie_emma_17) reported

    @EE my home broadband isn’t working. Got a red light on box. Have unplugged and plugged back in but still nothing. Please help

  • Zoe79987080 Zoe (@Zoe79987080) reported

    @EE hi my home broadband has been down since around 11am this morning, do you know why? The box has 4 green lights but it won’t connect on the tv or phones. E33fn tower hamlets London thanks

  • fmdizz Bubbles 😶‍🌫️ (@fmdizz) reported

    @EE It just said your social media team are busy… my wifi is still broken!

  • ShaktiSounds shakti (@ShaktiSounds) reported

    @EE Seems to working again now but was without service for 2.5 hours for not the first time this year causing me to not be able to work. Very frustrating when everyone in my household are EE customers.

  • QuietoftheLand QuietoftheLand (@QuietoftheLand) reported

    Move everything to @EE they said, we never go down. Right now I cannot even use their website, as soon as I can login I am checking cancellation dates. Very sad, I thought EE had changed.

  • mcuk2014 Mike (@mcuk2014) reported

    @EE @linmro @Ofcom EE are refusing to accept that their broadband service is down despite many Twitter users reporting issues. Are they trying to avoid paying compensation perhaps?

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported

    @GreatStrides65 @EE "so overwhelmed they could not speak" sounds a bit Victorian romance novel-ly - "Oh Mr Turner! I am so overwhelmed", where presumably they mean "What do you mean, you want service? Just leave us alone"

  • t_talbotx Tara 🎃 (@t_talbotx) reported

    @EE are you having issues? I can’t log in to the app or online?

  • GuiltyTroll Mike H (@GuiltyTroll) reported

    My lord @EE, this painful! You have told me I can upgrade early at no cost. I click on the link to be taken to your webpage and are then told there is no available deals for me. I try to log in today to we chat with someone and its all down! What's going on over there!?

  • DavidNoyes David Noyes (@DavidNoyes) reported

    @NeilJS62021 @EE @EE Do you have an ETA on this fix? It looks like there are a number of people affected, including myself, and little information has been released.