EE outages and service status in Cwmbran Central, Wales

Problems in the last 24 hours in Cwmbran Central, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cwmbran Central, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Ebbw Vale, Hengoed, and Pontypool.

City	Problem Type	Report Time
Cardiff	Internet	13 hours ago
Cardiff	Internet	1 day ago
Cardiff	Internet	2 days ago
Newport	Internet	2 days ago
Cardiff	Phone	4 days ago
Ebbw Vale	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cwmbran Central, Wales

Latest outage, problems and issue reports in Cwmbran Central and nearby locations:

• 
  Lucy (@HeyLucyAnne) reported 4 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  aaron (@Azz_Culbertson) reported 5 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  sheryl fussell (@chickenshed24) reported 8 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Eddy (@ChrisEddy_7) reported 15 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Ben mayo (@Benjymayo) reported 22 minutes ago from Caldicot, Wales

  @EE hi there, trying to get onto my EE, but no joy. Can’t get hold of anyone for help either?

• 
  Ty✌🏾️ (@Tyrone_PT) reported 23 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Rhys (@TheRhysCooper) reported 24 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Maarten (@MaartenSleeckx) reported 27 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Gavin Lewandowski (@gavinlew) reported 29 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 32 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Nörm•i•am (@storrmin571) reported 35 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 40 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  lee williams (@thelee_x_w) reported 43 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 46 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Ash Lister (@AshL93) reported 46 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Daniel Thomas (@dklthomas6666) reported 50 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Kathryn Williams (@KathW80) reported 51 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Steffan McMahon (@Steffan_McMahon) reported 53 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Eddy (@ChrisEddy_7) reported 53 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 55 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Wardell (@ian_wardell) reported 8 minutes ago

  @EE That virtual card you sent me doesn't work. Just tried to use it for a Sainsburys groceries delivery and it doesn't accept it saying "Payment will be taken on Invalid date, your order's delivery date."

• 
  Barney & Chris (@AmbroseBarnaby) reported 11 minutes ago

  @EE It looks like I’ll have to. It’s no major issue as we have one on the doorstep I just don’t understand this particular issue. The device I want to upgrade to is the iPhone 17 pro max from the15 pro Max. Is this device restricted if I upgrade in person will it deliver to my local

• 
  Clive Wilmot (@CliveWilmot1) reported 12 minutes ago

  What on earth are @EE doing…clearly a significant problem with European connections and yet they have not advised anything to customers, business users or otherwise. In France unable to call the U.K…an hour and waiting on the online chat or non-chat in this case…hopeless

• 
  Robin John (@robjohn75) reported 16 minutes ago

  @EE @LeilaniDowding Ah, such an interesting marketing ploy, we now have to buy a backup battery for (orchestrated) power cuts. Who profits from this forced technological transition.🤔 Problem, reaction, solution yet again, follow the money.

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 17 minutes ago

  @stuuk11 @EE That’s my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. It’s so dangerous

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 17 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  _rambo£ (@_rambo_17) reported 18 minutes ago

  You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

• 
  Martin Elliker (@MartinElliker) reported 20 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  Jackson Eagleson (@Oradaman) reported 20 minutes ago

  @EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.

• 
  micka9990 (@Michael66108716) reported 22 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue