EE Outage Report in Cwmbran Central, Torfaen County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Hengoed, Newport, Cardiff, Caerphilly, Cwmbran, Blackwood, Newbridge, Pontypool and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Mike Conjoice
(@mikeconjoice) reported
from
Blaenavon, Wales
Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stop Lying
(@StopLying99) reported
@bt_uk It’s disappointing that after 5 calls to @EE today the outcome was that my mother has decided to move her broadband service to another provider after being told that the prices available on the EE website couldn’t be matched over the phone.
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willlegrys
(@willlegrys) reported
@EE At 83 phones are alien to her but has to have it due to her heart condition and being away from the home. She made all the effort to get to your store. She gets too flustered when they talk to her on the phone, we’ve tried. So are you saying your branch dont have to help?
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becci jayne
(@becci_jayne87) reported
@EE i am having trouble with my tv it keeps breaking up
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jacqueline madders
(@warmblood) reported
@EE That is a lie because the number doesn’t include “ make a complaint” it is over two weeks.. no landline/phone.
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Dillon Crypto King
(@fomoandfud) reported
@EE @serendi04728279 I have done this already at length on the phone with three different staff members who are now ignoring me. And I have raised a complaint which you have but not responded to except close it down by text. You are just ignoring me and making me go around in circles.
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Dillon Crypto King
(@fomoandfud) reported
@EE @Leeds_guy #ee After 13 emails - 5 long conversations and a complaint logged - you just text me and say it has been resolved. Bull ! Nothing has happened I don’t want ‘a complaints procedure’ link - I want to direct message or chat to a senior human.
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Dillon Crypto King
(@fomoandfud) reported
@EE @serendi04728279 #ee After 13 emails - 5 long conversations and a complaint logged - you just text me and say it has been resolved. Bull ! Nothing has happened I don’t want ‘a complaints procedure’ link - I want to direct message or chat to a senior human.
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Paul
(@paulrjburke) reported
Don’t you love it when you’re on the phone to @EE and they take your details tell you that they will pass you to a person who is able to help but they are just the same as the first and they can’t help because they weren’t given the information needed. 1hr 40m no better off. 👎
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TeslaGialloRosso
(@TeslaLupo) reported
@EE i have contacted your customer service 3 days ago as I cannot link my broadband to my mobile account. You said you would have resolved it by now but you didn't and it's a pain to be connected to a human. And you praise yourself for customer service? It's rubbish
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Jas Pandha #FreeJaggiNow
(@j4syb) reported
@hambcwgf @EE They're just awful....They're quick enough to Email u with a bill notification, tho! So im paying for their **** customer service and intermittent broadband service !!!