EE

EE Outage Report in Cwmbran Central, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cwmbran Central, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cwmbran Central, Torfaen County Borough, Wales 12/09/2025 18:15

December 09: Problems at EE

EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Cathays, Blackwood, Usk, Ynysddu, Cwmbran, Newport, Pontypool, Hengoed and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly E-mail
United KingdomCardiff Internet
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomUsk Internet
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cwmbran Central, Wales

Latest outage, problems and issue reports in Cwmbran Central and nearby locations:

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pbbatterytech PB Battery tech (@pbbatterytech) reported

    @mouthwaite @EE EE SERVICE IS CRAP! been a business customer for 7 years, absolute rip can’t wait for the contracts to end so I can move everything away!!!!

  • funkysan san whiteford (@funkysan) reported

    @MeStressymummy @mouthwaite @EE Why call her names? Don’t agree with her statement that’s fine so EE been good for you that doesn’t mean everyone else’s opinion is **** just cause you said so!! what happned to “be kind”

  • SomersetProper1 Somerset Property Maintenance (@SomersetProper1) reported

    @mouthwaite @EE I had the same problem I had 6 contracts out with EE for 15 years I thought I was a good customer they treated me like crap over a simple issue so I moved all six contracts to O2 who now look after me

  • melanie_bayley Melanie Bayley (@melanie_bayley) reported

    @mouthwaite @EE All these companies are using COVID as an excuse to reduce staff. 12 months on they should have all sorted their systems out to give better customer service. Let’s keep people on furlough though and let someone else pick up the bill. Totally agree with you

  • Niggleg1956 Nigel Gill (@Niggleg1956) reported

    @mouthwaite @EE After many years of crap with vodafone i switched to sky mobile so easy no hassle upgrades when i want..!!!

  • DebsGardiner16 Debbie Gardiner MBE (@DebsGardiner16) reported

    Thank you @EE for the fabulous service on your help line this morning. My call was answered quickly, the operator listened, undstood, explained what she was doing and resolved my problem. Great customer service, thank you.

  • BranockMorris Well hello there! (@BranockMorris) reported

    @mouthwaite @EE Customer service in the uk is a thing of the past unfortunately. I am with Virgin & their customer service is utterly dreadful. So greedy. In fact I would go so far as to say all US companies are particularly greedy. It’s a shame. It’s wrong & you absolutely should expect better

  • kit94689779 kit (@kit94689779) reported

    @JakeRee33129122 @mouthwaite @EE That awful but I had the same problem with vodaphone, went to C.A.B and within a couple of month of no payments and legal s behind me that was that, some companies are a disgrace, Sky are the worst I think...

  • lizzielaw1968 Lizzie law (@lizzielaw1968) reported

    @mouthwaite @EE My husband got an upgrade 2 months ago we had another 3 SIM cards and my contract, they were told to cancel all of them except my husbands and 2 months down the line they were still taking payments for all of them! Oops my bad your bill is amended now! No back payment due!

  • nileyboy nileyboy (@nileyboy) reported

    @MeStressymummy @mouthwaite @EE Customer services can work remotely from home. As can sales and service. There is never an excuse for bad customer service, politeness or bad communication and failure to return a call. Only excuses Current excuse is covid It's becoming an excuse now for everything.