EE outages and service status in Cwmbran Central, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 1 outage signal in the last 24 hours around Cwmbran Central, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 5, 12:21 PM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- Total Blackout (10%)
- Phone (10%)
- TV (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cwmbran Central, Wales
The most recent EE outage reports came from the following cities: Newport, Blackwood, Cardiff, Cwmbran, Caerphilly, Hengoed, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 hours ago |
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Total Blackout | 2 days ago |
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Phone | 2 days ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Total Blackout | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, WalesExcellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesBetween the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales@EE the network is quite slow today NP18 2NT any ideas??
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ME Costello 🌳 (@MaryECostello) reported@EE hello need help and advice. Your set up only pushes to mobile support, broadband the problem. Must say since switching to you service has been poor
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Mandy (@mandydunne_x) reported@EE Cant call either as everytime i try i keep getting 'no network or service available'
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caitlyn1972 (@AlwaysAnAngel72) reported@Greaves24Tg @EE @tg well, that’s that sorted. Rang EE, some issue with back office, they’d not put through the order for my phone (?), ordered now, delivered tomorrow…and they’ve refunded delivery fee I had paid yesterday. Happy days. But flipping Nora…these scam helpline twitter accounts 🙄🙄
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Mick Holds the Line (@Mickandhismusic) reported@EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!
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JH (@GroyperGeneral6) reported@BenGungyal @EE What you mean to say is she ignored all of the out of contract emails/text messages and somehow in the 15 years of her being vunerable you've never cared to scan over her bills, what a shin SIN you are
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DanielleCarty (@Danielle_Rowley) reported@MajorManor @EE Mines the same can hardly get any coverage anywhere. They are slowing loads down in the hopes you upgrade to a higher package
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Tony C (@tonyc0506) reported@Yung_Wolfff @BenGungyal @EE Wtf. Incorrect pet. Wtf. EE was not created last year. Get your facts straight. Wtf.
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lord farquar (@Rudolph4974) reported@ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!
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bernard mac liam (@bernapgwilym) reportedIf you're thinking of changing to @EE for digital broadband and home phone dont bother. Been a nightmare. Problem is knock on effects such as EV charger and smart devices. BT engineer and EE clueless. Have had to pay £122 to sort it. Simple with right advice. @WeAreOpenreach
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beth a (@loisgriff_) reported@Darth_VaderNo1 @EE They are not crap down here; they may be up there, but not down here, and I’m talking about ee sim not internet, phone, or whatever else they offer.