EE

EE Outage Report in Cwmbran Central, Torfaen County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cwmbran Central, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cwmbran Central, Torfaen County Borough, Wales 12/08/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Blackwood, Cardiff, Usk, Ynysddu, Cwmbran, Newport, Caerphilly, Pontypool, Hengoed and Portishead.

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City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomUsk Internet
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Cwmbran Central, Wales

Latest outage, problems and issue reports in Cwmbran Central and nearby locations:

  • dklthomas6666 Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • mikeconjoice Mike Conjoice (@mikeconjoice) reported from Blaenavon, Wales

    Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyBrennan M Brennan 🇺🇦 🏐 (@MattyBrennan) reported

    @EE I’ve tried multiple times and EE check it once then promise to call back and never do. I’m not going through that yet again. Happy to make others aware of it on all SM platforms though 👍

  • BrianTy11216358 Brian Tyson (@BrianTy11216358) reported

    @EE Very poor service. Ordered Galaxy pro 5 watch 4 days ago to collect in my local store. Unable to track via EE app, DPD app does not recognise order number. Called into my local store to ask if they can help " oh we have it in the back room" Not acceptable!!

  • Rhysocorcoran Mr Corcoran (@Rhysocorcoran) reported

    @EE shocking service around deals offered for Xbox bundle! 28 days wait and money taken before it arrives?Then sales team making up information! Awful service and very disappointing #falseadvertising

  • Karen_64 Karen (@Karen_64) reported

    @EE I have the data roaming smart benefit enabled. I am in Canada and unable to make calls to any mobile numbers. I hear a message saying International calls can be enabled by ringing *611. I cannot ring any numbers. I'm connected to "Rogers EE" network. Please advise.

  • JOSHUAK21942509 JOSHUA KNIGHT (@JOSHUAK21942509) reported

    @EE really slow (2.5MB down, 0.8MB up) in NE61

  • Maxdepreciation Nick McGivern (@Maxdepreciation) reported

    @EE It’s been 2 years now with virtually unusable signal in Godalming. You told me in 2020 you were working on fixing it! Our whole family of 5 can’t use our phone in town

  • EKSPantherax Pantherax (@EKSPantherax) reported

    @EE I’m trying to join EE and placed an order. Things haven’t happened as they should. I can’t speak to anyone in customer services because you don’t recognise my number. When going to the option of joining no one is interested. Not a good start.

  • atishp21 atishp21 (@atishp21) reported

    @_Robert06_ @EE I hardly get network/internet at my place of work, and it’s in BIG CENTRAL LONDON. Somethings just don’t make sense for the biggest or the best or whatever they like to call them in the uk.

  • DerekRKENT Derek Richford (@DerekRKENT) reported

    @BabyLossLawyer @EE We moved to EE from Vodafone a year ago as Vodafone were so bad - Customer care doesn't seem to be part of the DNA of comms companies............

  • BEzzer3 B Ezzer (@BEzzer3) reported

    @EE I see the allowances section of the app is not working again