EE Outage Report in Cwmbran Central, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cwmbran Central, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cwmbran Central and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cwmbran Central, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Blackwood, Newport, Hengoed, Abertillery and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cwmbran Central, Wales
Latest outage, problems and issue reports in Cwmbran Central and nearby locations:
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Daniel Thomas
(@dklthomas6666) reported
from
Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Mike Conjoice
(@mikeconjoice) reported
from
Blaenavon, Wales
Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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stephen carr
(@StephenJamesKa) reported
@EE my father has been left without a landline after upgrading the internet, he’s elderly, has cancer, Parkinson’s cardiac problem and cannot get important calls , being told could be a other 2 weeks! This is life and death stuff. Can you contact me EE and get this sorted asap?
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JG
(@_JAGough_) reported
@EE Any chance you might reply? As once again, the network is having issues and I’m getting close to leaving and finding a network that actually works on a daily basis
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Peter Boardman
(@peterboardman64) reported
@EE is there a problem today? 5G Router struggling all day. S66 postcode. Yes, we’ve re-booted etc etc several times.
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Ross
(@kentgti) reported
@EE Is there a number of someone who has the ability to fix it rather than a generic number. Or an email. It’s my time for your mistake & I’m really not happy about it.
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scott berry
(@bezza6945) reported
@EE my wife has been ripped off for 2 years paying a contract of 85 pounds a month that had run out 😮. The contract is worth 15 p/m . When calling to query I was told she would have recieved a text message . The level of customer service is atrocious be aware 😡
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Charles R Gibson #SavetheNHS #WaitingforLabour
(@Thegiest) reported
@EE Contd. Therefore I have made the decision to change companies. I'm sorry really, I had such high hopes of you as the supposedly best in the market but unfortunately you let me down. I have already changed our mobiles and the Braodband is due to be switched later this month.
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Charles R Gibson #SavetheNHS #WaitingforLabour
(@Thegiest) reported
@EE Contd. With both our mobiles losing signal completely several times. Same with the Broadband, my CCTV Cameras constantly dropping off due to lack of signal. Strangely, mostley between midnight and 4.00 am. This was unable to be resolved despite repeated rebooting etc. Contd.
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Charles R Gibson #SavetheNHS #WaitingforLabour
(@Thegiest) reported
@EE Hi, I joined EE in Oct 24 on the promise of a better signal than the competitors, unfortunately that didn't happen despite numerous contacts. Yo never provided me with more than 2G mobile resulting in one bar on my mobile with the occasional loss of signal on both our. Contd.
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Paul McCallum
(@PaulMcCallum45) reported
@EE Your Phone Signal Is Horrendous And Now My Broadband/Wifi Hasn’t Worked For 2 Days. Shocking 😴
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carl💜 🌸
(@AFCBCarl) reported
@EE “Everything Everywhere” how about Everything nowhere!! Your signal has got worse & worse & worse! I travel up and down the country every day, and your signal is non existent on the train between Weymouth and Coventry. Your signal is non existent in Salisbury city centre.