EE outages and service status in Newbridge, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbridge, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	4 days ago
Pontypool	Wi-fi	4 days ago
Newport	TV	5 days ago
Newport	Total Blackout	6 days ago
Blackwood	Phone	7 days ago
Blackwood	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Dan Dineen (@Daniel_Dineen) reported 2 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Mike Conjoice (@mikeconjoice) reported 3 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Steffan McMahon (@Steffan_McMahon) reported 15 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Eddy (@ChrisEddy_7) reported 21 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 23 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 23 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Christopher Guy (@ChrisJG1988) reported 25 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Eddy (@ChrisEddy_7) reported 28 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Leah Griffiths (@LRG0808) reported 32 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Eddy (@ChrisEddy_7) reported 33 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Kacey Edwards (@KaceyEdwards91) reported 35 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  dawn pugh (@dawninyoureyes1) reported 36 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 37 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Steffan McMahon (@Steffan_McMahon) reported 40 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Owain Llŷr Harris (@owainharris3) reported 44 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Rob S Photography (@photographyrsp) reported 51 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Eugene OCarroll (@EugeneOakharold) reported 54 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  K A C E Y (@KaceyEdwards91) reported 55 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  kebab (@kenandavestone) reported 55 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 56 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Read (@LizRead168) reported 3 minutes ago

  @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

• 
  North Wales Business Energy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NWalesEnergy) reported 4 minutes ago

  @EE how do we resolve this issue ?

• 
  GEORGE (@gogs42) reported 12 minutes ago

  @EE Okay so why is the app still not working then?

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 12 minutes ago

  @England @EE Shouldn’t of been a player of the match they were ALL awful!!

• 
  Gujju Maniac (@GujjuManiac) reported 12 minutes ago

  @EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help

• 
  Gav (@aftertheflood_) reported 14 minutes ago

  @EE i cant get into the app to check the service (fibre to prem) quality in my area which appears to have taken a massive download hit today whats going on, and can you put this checking service into the public domain and not buried behind an account service which is failing

• 
  Hashtag McYoloSwag (@MisterCow) reported 14 minutes ago

  @EE This is not super helpful - I don't know the postcode of every single area where the network dropped out and this map only indicates expected coverage, not faults. My connection was intermittent across the whole of Hull, Woodmansey and Beverley.

• 
  Eilís Ní Gnímh (@Liz_Licker) reported 15 minutes ago

  @EE useless service.

• 
  Jack (@jqckdawson) reported 19 minutes ago

  @EE Can you confirm the timeframes from when EE were first aware of this issue until the time it was marked resolved? Thanks.

• 
  Sean (@Mint_Aero) reported 21 minutes ago

  @EE Possibly the worst customer service I have ever encountered, been led on for 2 weeks, had complaints closed without contacting me - different agents saying different things, including mis-information. Please advise your contact details for complaints, telephone, not 'email'