EE Outage Report in Newbridge, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newbridge, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, Cardiff, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
-
Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
-
Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
-
NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
-
Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
-
Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
-
Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
-
Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
-
aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Robinson
(@mattr_hsc) reported
Very poor customer service from @EE today. Spent an hour on the phone being passed between teams. In the end they refused to replace my mum’s barely functioning 7-year-old 3G router unless I paid a £174 “early upgrade” charge. Will be changing provider as soon as contract is up.
-
joshua all caps
(@joshuaflour) reported
@EE my broadband is awful, it cuts out at least once an hour, not helpful when I’m WFH. and I’m eating into my @O2 data 😠 sort it out between urselves
-
Prestonrail1965
(@prestonrail1965) reported
@EE is there any issues with the reception in Preston? I live in the west of Preston.
-
phil webster
(@philvgr81) reported
@EE I phoned customer service good Friday and was told I would here back within 3 working days been over a week now still no call what’s going on ?
-
Gill M
(@GilMacd) reported
@EE waiting on a phone being activated. First phoned about this over a week ago. Can someone help please
-
Andrew F
(@MarmiteJunction) reported
@EE I have reason to believe my mobile number is being spoofed to send junk calls. Is there anything you, as a network, can do to prevent this?
-
Sean Roberts
(@seanroberts037) reported
Hey @EE I was wondering if you would care to explain now you have put our phone bills up, I would like to know why all of a sudden the network on 4g is absolutely rubbish in terms of speed even with a full signal
-
Vicky Lee
(@luckylinkage) reported
@EE I don't currently have an EE account as I've never used the online version. Would I still be able to get a new sim if make a new account?
-
Melissa Morgan
(@mmorgandesigns) reported
@EE No new service today and have been cut off by old supplier, now face 2 weeks without internet with husband working from home and me running e-commerse business. Furious doesn't quite cut it. Urgent need of assistance.
-
Nabz
(@NabzyyBackup) reported
@EE hi so i'm on a new contract with EE with a new number, in order for me to transfer my old number from EE it says i require a pac number but i do not have access to a device which will enable me to get that pac number please help