EE

EE Outage in Newbridge, Caerphilly County Borough, Wales

Problems detected at EE

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Newbridge come from postal codes NP11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

EE problems in the last 24 hours in Newbridge, Wales

The following chart shows the number of reports that we have received about EE over the past 24 hours from users in Newbridge and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/17/2022 16:15

January 17: Problems at EE

EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 39.77% Internet
  • Phone 36.30% Phone
  • Wi-fi 9.93% Wi-fi
  • Total Blackout 7.94% Total Blackout
  • E-mail 4.76% E-mail
  • TV 1.30% TV

EE Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent outage reports and issues originated from Caerphilly, Bargoed, Cardiff, Newport, Ebbw Vale, Newbridge, Blackwood, Rogerstone, Pontypridd, Pontypool, Merthyr Tydfil, Tredegar, Abertillery, Mountain Ash and Treharris.

United KingdomCaerphilly Internet
United KingdomBargoed Internet
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomNewport Internet
United KingdomEbbw Vale Internet

EE in Newbridge, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:
  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • itsabiparker Abbie (@itsabiparker) reported

    I have NEVER known something as difficult as an upgrade with @EE WOW

  • YoSignals John Carroll |  (@YoSignals) reported

    @alexbloor @peterg @EE Word on the street is EE supports emergency service networks so their resilience and services _should_ be better than other mobile providers

  • alexbloor 𝗕𝗹𝗼𝗼𝗿 ᶦˢ ˢᵗᶦˡˡ ᵘⁿᶜᵒⁿᵛᶦⁿᶜᵉᵈ ᵇʸ ᵇˡᵒᶜᵏᶜʰᵃᶦⁿ (@alexbloor) reported

    @peterg @EE I mean, I don't know. Is twitter the right way to get to high levels of customer service? I don't think so. Did it get flight refunds pronto, where calling and emailing had failed. I'm constantly surprised by social media for useful info and support.

  • dan_jenkins Dan Jenkins (@dan_jenkins) reported

    @alexbloor @EE Going to go with no… based on experience here but you’d think it would have to be if it’s part of the emergency network

  • alexbloor 𝗕𝗹𝗼𝗼𝗿 ᶦˢ ˢᵗᶦˡˡ ᵘⁿᶜᵒⁿᵛᶦⁿᶜᵉᵈ ᵇʸ ᵇˡᵒᶜᵏᶜʰᵃᶦⁿ (@alexbloor) reported

    Hi there @EE Could you please tell me, are 100% of EE operated cell sites backed up with batteries, such that in a power cut, the service that site provides is maintained?

  • iyshaikh Irsh Sha🔝 (@iyshaikh) reported

    @EE Worst service by #EE

  • michfowle Michelle ✨ (@michfowle) reported

    @EE Yesterday you made me change my plan telling me my £1 talk n text was not available,Been told by another tweeter that she was also told this but after complaint hers has renewed and was given wrong info,I’ve lost all my booster FUMING!

  • michfowle Michelle ✨ (@michfowle) reported

    @AnneMWatts @EE I think it’s bad they never give you any warning that the plan is not available,Ive tweeted them twice and been ignored to try to sort it. Hopefully you’ll get yours sorted ASAP .

  • TheGoodestBuck TheGoodBuck (@TheGoodestBuck) reported

    Finally got data. Turns out @EE can't make their service work on my 'phone, which is nice. Had to buy a new 'phone.

  • Hollieduce Hollie (@Hollieduce) reported

    @EE hi. I may be about to ask a stupid question; however, my bank card goes out of date at the end of the month and I have a new one. My payment is direct debit so I wasn’t sure