EE Outage Report in Newbridge, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Blackwood, Cardiff, Porth, Usk, Ynysddu, Treharris, Pontypridd, Cwmbran, Newport, Caerphilly, Pontypool, Merthyr Tydfil, Hengoed and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Cardiff |
Phone | |
| Porth |
Internet | |
| Usk |
Internet | |
| Cardiff |
Total Blackout | |
| Ynysddu |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley
(@IAmtheRedeemer) reported
@JenPaszkowski @CapitalR @EE It's only this past season it's been bad the first 2 it was slow back could still get a signal.
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Dan Field
(@dngrfld) reported
@ttb_backagain @MarinaPurkiss @EE Don’t write them a letter to dismiss them; I did it once when I wasn’t happy with the service I got and I was charged for the acknowledgement letter. They’re not all like that. I recently got 20min free consultation about will writing. I tried to pay but they wouldn’t have it.
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Templar
(@TemplariumGB) reported
@MarinaPurkiss @EE Look up @dshensmith on YouTube (black belt barrister) he's literally just put out a video on this yesterday I think. He's been having the same issue with another provider.
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Still not sorted. Your telephone support sent us to the store. The store told us that telephone support were idiots. Called again, told to go back into store All we want is to download an e-sim
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🆁
(@CapitalR) reported
@IAmtheRedeemer @JenPaszkowski @EE Yeah EE was perfect until last season. They told me the mast capacity was reduced for some reason by nearly 40%, so on match days it cant handle the traffic. But they wont change it back & dont listen to customer
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Adey
(@adeybrewmaster) reported
@MarinaPurkiss @EE I had a similar experience after travelling by ferry to Belgium. My phone had logged onto the maritime network and itv was £££/Mb itv showed on my bill as data used in the USA which was clearly impossible after a bit of tooing and froing EE gave me a refund. Tbf their CS is 👍
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Sean
(@Hoylake_trucker) reported
@EE @MarinaPurkiss Standard ai message you get from most companies when you're forced to go to twitter/social media because their customer service department proves to be anything but a service!
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Jack(o) 🏴🍒
(@acdcjacko) reported
@EE Fantastic service yet again from your company today. No network provider comes close 👏🏼
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Alan Rain 🕷️🐝💙🇪🇺
(@AlanRain3) reported
@MarinaPurkiss @EE I have an old email address I don't use much. Whenever I do log on I find several emails from EE telling me my bill is ready. I ignore them because I've never used their services. They're scammers.
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SusansusyB (PA to Sid, 🌈Amber) 💙🇪🇺
(@susansusyb) reported
@TigerDonald2000 @MarinaPurkiss @EE They were very good with me too about a year ago. Someone used 4500 points at somewhere named 9 Elms which I'd never heard of but they dealt with it efficiently and I keep my account locked now.