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EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/16/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Cardiff, Newport, Caerphilly, Cathays, Blackwood, Porth, Usk, Ynysddu, Treharris, Cwmbran, Pontypool, Merthyr Tydfil, Hengoed and Abergavenny.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MukeshS94080457 Mukesh Sharma (@MukeshS94080457) reported

    @EE absolutely appalled that after being ill advised by customer service team I have lost my number of 10+ years with little to no mention of compensation apart from a new easy to remember number free of charge. The stress this has caused and my time should be fully compensated.

  • FireHero Kane FireHero (@FireHero) reported

    @XboxP3 @EE Am confused how this one is working out EE is a mobile data company. Or was EE planning there own game streaming service they not announced yet?

  • chris_atterbury Chris Atterbury 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chris_atterbury) reported from Capel Seion, Wales

    @EE hi there, I was told someone would get in touch with me regarding my sim only contract order but haven’t heard anything. Order confirmation email says successful but haven’t heard anything since. Can you help? Thanks

  • CJSeedge CJSeedge (@CJSeedge) reported

    @Scribbbleanime @XboxP3 @EE When did Sony buy a publisher and cancel their Xbox games?

  • iamnomita Nomita (@iamnomita) reported

    @EE following doesnt help .... you have the account no and the contact no linked to that account if you really want to be legal and fair to customer you can contact us ... else I am going to ombudsman in 2 days

  • alastair68 Alastair68 (@alastair68) reported

    @EE l'm on holiday in Canada and I phoned my mum in Scotland on Sunday but since then all I get is an engaged tone then it cuts off and it's the same when someone tries to phone me . Can you help ?

  • CJSeedge CJSeedge (@CJSeedge) reported

    @FireHero @XboxP3 @EE Lmao, the devs didn't choose to cancel the PS5 version, no.

  • BarryGRussell Barry Russell 🇬🇧🇺🇦🏳️‍🌈 (@BarryGRussell) reported

    @EE Your service has now been down for 35 hours (I checked with one of your sellers). It’s a costly disruption for me as a working visitor to the UK, and there’s been no communication from you. So what’s the story, EE people?

  • ash_ayl Ash (@ash_ayl) reported

    @EE Been having problems with missed / dropped calls and data in Burton on Trent for weeks... Just had a text that I'll next get an update for the site / matlst issue on 18th April - how long does it take to fix!

  • iamnomita Nomita (@iamnomita) reported

    @EE no it doesnt work that ways tried that already