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EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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The latest reports from users having issues in Newbridge come from postal codes NP11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 03/04/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newbridge, Newport, Caerphilly, Pontypridd, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery and Pontyclun.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewbridge Wi-fi
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ShianRowe1 Shian (@ShianRowe1) reported

    @EE I have been getting any service for over a week now, no bars for ages. I can’t even make phone calls. I’m lucky to get 1 bar. What is going on?

  • AshMindSet Ash Lawrence #FlipFlopPsycho 🐘 (@AshMindSet) reported

    What a complete joke @EE customer service! Over 8 hours on the phone to be given totally incorrect advice! #5G Don't do it with @EE

  • TweetingPotter Tweeting Potter (@TweetingPotter) reported

    @EE no Internet for past hour and not able to get through to anyone. Can you help?

  • alanwm1986 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Alan Martin 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@alanwm1986) reported

    @Pablo_170617 @EE You're not the only one. Happening to everyone in my area. Yet everytime you contact them they say there's no problem .... I think we know there's a problem ...

  • QuietlyDying7 El Diablo (@QuietlyDying7) reported

    @EE Since last week when the network went down, my 4G has been spotty.

  • northernsoul03 Daniel (@northernsoul03) reported

    @EE hi my wife is having trouble with mobile data connectivity in Spain. She has rang and no one answered, she has sent a direct message no answer. I have sent dm here no answer. All I have done recently is praise you, please keep it way!

  • LindaAnneJack Linda Jack (@LindaAnneJack) reported

    @EE I still haven't had a reply. I waited over 70 mins to chat online to an agent. I asked them tonwait to check if what they had told me to do and they didn't! I cant sit looking at my phone for another 70 mins!!! Where is your customer service?

  • Nick77100479 Nick (@Nick77100479) reported

    @EE disgraceful way to treat loyal customers !!!! Should be ashamed !!!

  • DreamingLight0 pete (@DreamingLight0) reported

    @EE hi. Do you have a customer service email please? I need to speak to someone about my mother in laws Internet service.

  • RedWhite_Gooner redwhitegooner (@RedWhite_Gooner) reported

    @EE @glastonbury Yeah it was pretty bad trying to get signal at Glasto this year, not gonna lie.