EE Outage Report in Newbridge, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontyclun, Cwmbran, Pontypridd, Porth, Caerphilly, Blackwood, Cathays, Usk, Ynysddu and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Pontyclun |
Internet | |
| Newport |
Internet |
Community Discussion
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EE Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chadwick
(@JonD_Chadwick) reported
@EE problem still not fixed. Phone support told us to go in store. Staff in store told us that phone support had lied to us. What do we do now?
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elgranborracho
(@elgranborracho) reported
@Swinglow1984 @MarinaPurkiss @EE Well done, takes effort to be that nasty. How does being billed for a service that wasn’t provided to you, equate to being thick? If I pop an invoice through your door for washing your car, when I didn’t do it…does that make you thick?!
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Andy Chapman
(@andychapman01) reported
@MarinaPurkiss @EE Sounds like evidence of a crime rather than an EE complaint (good old fashioned phreaking).
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David Allport
(@thornabydave) reported
@MarinaPurkiss @EE I was with EE some years ago. Never again 🥺
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🐟Dame Rainbow Warrior💙 🇪🇺 🦋
(@SandraDunn1955) reported
@MarinaPurkiss @EE That's bad. Can @EE trace who is on the end of the call in NY?
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𝕏 ¶ Adam J Wall 🇬🇧
(@walderston) reported
@EE I’m not yet a customer .. I want to join, but the student offer is on the All Rounder but can’t workout how to get it on the iPhone version
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Anna
(@EchoEcho457) reported
@MarinaPurkiss @EE I'd escalate this to the people level. Potentially vulnerable customer, obvious fraud, distress caused. Don't let them get away with it. Hopefully EE will see the reputational damage this sort of thing causes.
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Broden 🇬🇧♿✝️
(@Gavtaraysin) reported
@MarinaPurkiss @EE EE are owned by BT. I've heard EE's systems are all over the place. I'm not surprised by this. Hopefully you can reach a satisfactory resolution.
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Jon Chadwick
(@JonD_Chadwick) reported
@EE complety wasted trip to our local EE store. You’re phone support gave us totally the wrong information and wasted a whole day. Phone still doesn’t work, now can’t get through on the phone either
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M Brennan
(@MattyBrennan) reported
@MarinaPurkiss @EE Horrible but unsurprising. BT has always been an appalling company especially when dealing with issues like these. Go straight to CISAS, Comms Ombudsman and possibly Legal Ombudsman. EE don’t have a dedicated complaints team. That’s the major issue.