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EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 02/10/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Caerphilly, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Cwmbran, Abertillery, Newport, Pontypridd and Pontyclun.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomPontypool Phone
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomPorth Wi-fi

Community Discussion

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • spydamanz spydamanz (@spydamanz) reported

    @EE you need to really sort out your customer service advisors and train them to give the correct information I will be sending back my phone and leaving this network. Over 10yrs being a customer and today I have lost all loyalty to this shambles of a network

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @EE I am pleased for this tweet. Thank you. However, You failed stage one yourselves and I point out I not been unhappy with a resolution, because we never got to that, it was deadlocked out of spite/Malice by Richard. Therefore The Ombudsman can't take on until u complete stage 1

  • spydamanz spydamanz (@spydamanz) reported

    I thought Vodafone was a bad network but @EE you have proven to be the champions of the worst customer service available

  • Leonfoto1 Leon (@Leonfoto1) reported

    @EE what on earth is going on with your MOBILE coverage, I'm less than a mile from a mast and rarely get over 1 bar.. I am SUPPOSED to get 5G, I have never seen it, been going on for around 4 months now, I cant wait to have the money to buy myself out of my contract!!!!!!!!!

  • samapur Rajesh Patel (@samapur) reported

    @EE @EEHelpdesk @madebygoogle Yesterday a wonder woman at EE Social Media named Tracy.B called, she was taking responisblity of my issue and would work to get it resolved. We talked through options avaible and arranged a call at 09:30 today while I was in the EEstore. 3 of 7

  • kplloyalbear Woody (@kplloyalbear) reported

    How bad is the @EE signal land planes in someone house but can't get 4g in livingston 🤬🤬

  • CharlieBCuff Charlie Brinkhurst-Cuff (@CharlieBCuff) reported

    @EE I'm awaiting a new sim card that was supposed to arrive yesterday — I've now been blocked from MyEE so I can't check where it is / whether it's definitely on route. Can you help?

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @EE This is a Lie, Because the Moment you get on a Train NO Service. You struggle in Town Centres

  • kyle_W87 Kyle (@kyle_W87) reported

    Hi @EE why don't you text people when the mobile internet is down in there area so I'm not stood at the bus stop trying to load my ticket to no avail because mobile internet is down. How exactly are you supposed to check?

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @EE You would think so, but actually it has to go to the ombudsman service because that way you can still charge me for no service. Merry Shitmas I am fuming 🤬🤬 Can't even get into Paypal or Emails because I can't access my texts. 🤬🤬Missed out on a home. All because EE error 🤬🤬