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EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/25/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Pontypridd, Blackwood, Caerphilly, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Pontypool, Merthyr Tydfil, Hengoed and Abergavenny.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomPontypridd TV
United KingdomNewport Total Blackout
United KingdomCardiff Phone
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinGilbertB1 Martin Gilbert-Bryan (@MartinGilbertB1) reported

    @EE is it standard practice for you and your online shop to refuse to fulfil an order after running credit checks and taking payment? Refusing to provide a formal response in writing as to why. Worst of all, your customer service manager Charlotte refused to speak to me.

  • injiduducu inji duducu (@injiduducu) reported

    @EE I’ve bought a roaming pass for our holiday. Do I need to cancel it at the end of the month?

  • Stef123steve SteveDavies (@Stef123steve) reported

    @EE Any network in Caerleon would be good👎🏻

  • tompeters1 tompeters1 (@tompeters1) reported

    @EE Hi @EE know not yet. I’ve registered for network updates but it keeps saying it is due to be fixed in 16hrs. Now been out for over 7 days. How can we get this looked at?

  • johnsandell John Sandell (@johnsandell) reported

    @EE That was 2 days ago. Signal back now, though I’ve just had an auto-update to say a problem has been fixed so it may have been down again today without me noticing. It was down for several days in June, and again in July, for “maintenance”. Irritating! DMs with EE at the time.

  • smlgoth19 Amalia ✊🏻🎨👩🏻‍🎨 (@smlgoth19) reported

    @EE I got damage cover because I’m clumsy. Tell me why I was told by an ee advisor to go get my phone fixed by a third party before I could upgrade? Is it so you could sell my **** phone and not do **** all yourself.

  • skywood0 Michael Clifford (@skywood0) reported

    @EE For about just under a week I have tweeting directly with the people on EE. I have 42 screen shots of all of their responses (copying links are impossible) and my issue (which is essentially quite simple) has been totally ignored. Dreadful and still do not have a working sim

  • vinkyw Vinky (@vinkyw) reported

    @EE Hello. I'm on holiday in the US and have my roaming set to allow mobile internet. Unfortunately, my signal has been very poor in every city I've been to so far. I assumed this was just how it was, but my wife is also on EE and hers is absolutely fine. It also looks... 1/2

  • surreypomp Pompey Blue (@surreypomp) reported

    Definitely ditch @EE terrible service and committed to 3.9% price rise on top of what ever inflation rate is which means you could be subject to near 20% rise in March

  • samledabb Sam #saveourvenues (@samledabb) reported

    @the_unholy_hand @EE @namredips82 Went into town. No one can help in the shop either. With our broadband and work phones and personal phones we spend thousands yearly and they can’t even be bothered.