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EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 02/28/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Pontypridd, Cardiff, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery and Pontyclun.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Wi-fi
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • moic Moira (@moic) reported

    @EE I’m not asked to top up more. I have noted over many years now, that there has to be more than the top up in the account for me to successfully purchase it... difficult to pin down at what point over the purchase price it works... around £1-3 more than purchase price.

  • arthur_haynes Arthur Haynes (@arthur_haynes) reported

    @ee Really #disappointed by your customer loyalty and inability to offer my partner and I the same sim only contracts. All seems like a bit of a #scam when customer services say that my deal is ‘specially chosen’ for me as if I’m the chosen one, and can’t match for her #goodbye

  • tattie_reads paperbackandproud (@tattie_reads) reported

    @EE hi, I just got into the UK and I've put my EE sim card into my phone to use but it's saying that it's not registered on a network. Please assist. The phone number is 07983365170

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • RobBaileyTailor ROBERT BAILEY BESPOKE (@RobBaileyTailor) reported

    @EE @EE and still no reply. What terrible customer service !!! I Think I’ll swap to Sky Mobile. 🤬🤬

  • PrincessHamira Shelley Tobin (@PrincessHamira) reported

    Why oh why is trying to do anything online so useless, especially at this time in the morning @bt_uk @WeAreOpenreach @EE perpetually having to put up with this barely there service which we're paying for, it's frustrating and unreliable.

  • Scientits Tits McGee (@Scientits) reported

    @EE Hi, I'm trying to add my mother's EE broadband account to her MyEE account (mobile already there), but it says she needs her account number, which she doesn't have - she's never had a paper bill, it just comes out monthly via DD. 1/2

  • GarethHollis1 Gareth Hollis Lyrics & Songs (@GarethHollis1) reported

    @EE This is basically the phone I was hoping existed when I took out my EE contract nearly 2 years ago; a phone where I could sit down without first having to take out of my pocket!

  • KarinMcGivern Karin McGivern (@KarinMcGivern) reported

    @EE is there a problem in postcode AB425FD

  • RobBaileyTailor ROBERT BAILEY BESPOKE (@RobBaileyTailor) reported

    @EE @EE and still no reply. What terrible customer service !!! I Think I’ll swap to Sky Mobile. 🤬🤬