EE Outage Report in Newbridge, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newbridge, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontyclun, Cwmbran, Pontypridd, Porth, Caerphilly, Blackwood, Cathays, Usk, Ynysddu and Treharris.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
| Internet | ||
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| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jake
(@Jakeleaf217) reported
I am beyond words with how awful @EE are. Literal hours on the phone discussing £80 they incorrectly charged me and three months in a row they’ve promised to credit me £80 on my phone bill and guess what… they still haven’t done it!
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EFCSD
(@EFCSD5) reported
@EE so my s22 received Sunday was faulty. Requested pick up. Agrees you'd send illusive silver bag. You won't change contract until you receive it and yer prepared to leave me without a working phone with a seriously ill hubby. Awful
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LFJ
(@lewisjarrett4) reported
@EE rejoined around 2 months ago, I have no signal at all in my house at all
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Andy Scott-Davies
(@pandybear55) reported
@DPDgroup_news You can’t help me, I’ve dm’d you, and you said you can’t help as it’s UK. You gave me a link to a chat bot. That actually just went in circles. And didn’t help And still I just get told it will be tomorrow. But it never comes. @EE
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Kristen Lindop 🇨🇦/🇬🇧
(@kristen_lindop) reported
@EE Hello, I did, but what a nightmare. Ended up having to log on to my work computer as I couldn't pay my mobile on my mobile,which is slightly ironic. Then I called EE and again could not even pay over the phone. how can you be the best network in the UK,when I can't even pay bill!
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James 🇬🇧
(@ItsJamesPowers) reported
@TommyDownSouth @EE They provided a phone that likes to just stop working so I can't receive calls unless it's rebooted. So basically paying for a service I can't use and they won't let me leave the. Contract.
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Jacky B Real
(@JackyBreal) reported
@EE I used to think you were a good network but after having no service for the last two weeks with no explanation except "It's an IT issue " I've changed my mind. So now i am paying for a phone that i cant use ? To add insult to injury i've just been hung up on. Shambles.
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Ben77
(@19_benn) reported
@EE so I can buy a machine worth £200k on finance but can’t get an ee mobile contract, what a shower of **** EE is absolute tossers
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Tommy, #JustStopWokery
(@TommyDownSouth) reported
@ItsJamesPowers @EE Suggest you ask them to change the none working phone as it’s not fit for purpose. I assume you have not had the phone for long. Talk to them nicely and I am sure they will help. Use their 150 service. Hey @EE this isn’t a good look.
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Sam Richardson
(@Saminatorger) reported
@MattBeacham @EE Same here - told the same thing yesterday. Had brief glorious 5g signal return early this morning but it's gone again and I'm lucky to get 1 or 2 bars with 4g now, even in the centre of town.