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EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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The latest reports from users having issues in Newbridge come from postal codes NP11.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 03/28/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Hengoed, Newport, Cardiff, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Blackwood, Newbridge, Porth, Pontypool, Mountain Ash and Abertillery.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomHengoed Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomNewport Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • xnic_annex Queen-OfThe-Bots ✨🎮 (@xnic_annex) reported

    @EE @Saltep415 Snap my signal says should be 4 bars online but my actual signal is 1 bar. I have a Samsung note 20 ultra 5g for nothing....

  • BlastItBle8chy Mark Bleach (@BlastItBle8chy) reported

    @EE Still a large hole in your 4G network in SN1 (central Swindon) - 3 years on I’ve given up reporting it and useless in Wiltshire villages. God knows what the rest are like if you’ve won it!

  • RickHohler1 Rick Hohler (@RickHohler1) reported

    @EE Shame on you ee! My 80 year old mother was mis-sold a business mobile contract for 36 months @ £48 per month #Disgraceful. Customer service hide behind t&c's, hang your heads in shame, you are stealing money out of the pockets of elderly and vulnerable people.

  • FullerChef Andrew Addis-Fuller (@FullerChef) reported

    @EE ABSOLUTELY APPALLING SERVICE FROMM EE TODAY!! Apointment arranged between 1-6pm today, half day taken from work, then receive a text saying sorry we missed our appointment- two phone calls to EE and guess what- cut off both times!!!

  • Craig10257858 Wulfen (@Craig10257858) reported

    @EE I am not topping up a phone? can’t use the my EE app as I’m not a customer Jesus you people make everything so hard

  • DjPinkz Sound Boy (@DjPinkz) reported

    @MrVeeTheDj @EE @EE are top of the game with customer care 💯

  • BlueBloodCop Blue Blood (@BlueBloodCop) reported

    What’s happened to the 4G signal in #Faversham #Kent @EE ????

  • TheHatOfEthan The Hat of Ethan Carter (@TheHatOfEthan) reported

    @EE how can I make a complaint about the service from DPD ??

  • Felicia_Thandie FEE ✨🇿🇼 (@Felicia_Thandie) reported

    These @EE engineers have really ruined my day and I'm so angry. I've missed 1 crucial work meeting because of this and I have other work to do. The least you people could have done is told users in the area in advance that they are coming so the network is going to be down! kmt!

  • halhod hal 👾 (@halhod) reported

    @EE where do you get off calling my prepaid number to upsell stuff to me. never do that again. i did not opt in to your marketing gunge