EE Outage Report in Newbridge, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Hengoed, Treharris, Blackwood, Cwmbran, Cardiff, Abertillery, Caerphilly, Newport, Pontypridd, Pontyclun, Porth and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
||
| Treharris |
Phone | |
| Blackwood |
Phone | |
| Cwmbran |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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nicole🖤
(@nicolez_x) reported
@EE Which took a total of 3-4 hours. When working from home I use my phone for work. Making me lose a days work. This phone is also faulty. This isn’t a good service. I’ve been told they’re a third party company so EE cannot do anything about it. I’m sick of it now. 3 month of this.
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Codster!🚺
(@Codders95ATL) reported
@EE hey guys! Quick Q! When I text for my pac code... it will automatically cancel my contract .. Will I get any confirmation of that??
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Steve
(@GrammarSteve) reported
@EE honestly your customer service has been shocking this evening! I purchased a new phone, confirmed my delivery time, got a text about early delivery and have been told that not only was the early delivery option a mistake but also my original delivery wasn't booked! #Cancelled
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TRAXXAS58
(@TRAXXAS58) reported
@EE You've been trying to help for 7 weeks. You're apparently trying to help already, 2 replacement routers later & 3 visits from an engineer & we're no further forward. Today its cut out 3 times in the last hour & I'm just getting sick of it really.
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Alan F
(@Alanf_1878) reported
@EE Not happy to help at all happy to offer false promotions and con out of as much money as possible
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nicole🖤
(@nicolez_x) reported
@EE I’m getting sick of going around in circles with your customer care team. Someone called me to discuss the account then hung up on me? Over a month I have been trying to sort this out now.
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Catherine Daniel
(@catherinejacks) reported
@EE on the other hand has saved me, thank goodness for my phones hotspot and 5g. @bt_uk can you please please actually fix it.
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NeedlessEscape
(@Needorino) reported
@EE Fix your ******* internet. Its ******* up...
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_Jerold
(@jerold7_) reported
@EE why is my 4g speed soooo slow?
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David Eastwick aka TheDaveStream
(@DavidEastwickUK) reported
@EE @paulmolyneuxw Alas I never won one.