EE

EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/14/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Cwmbran, Pontypridd, Porth, Caerphilly, Blackwood, Cathays, Usk, Ynysddu, Treharris, Pontypool and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iangb Ian Bell (@iangb) reported

    @EE atrocious service EE. My fault I I lost phone. Reported it lost. Told new sim in 1-2 days. 2 days later told 5 more days. Advised to get SIM from shop. This one was deactivated after 1 day. Because it wasn’t the one posted. Now told to wait. But I have to leave on trip. Angry

  • jrichparker jayparker (@jrichparker) reported

    @EE why is my data not working says i have no 4g

  • Movielad76 Martyn Drake (@Movielad76) reported

    I'm concerned about the #pixel7brokencamera problem as a Pixel 7 Pro user, but here in the UK we have decent consumer protection laws. I have insurance with @EE should anything happen, so I don't expect there to be any delays getting a replacement IF (a big IF) it should happen.

  • Jane_KG_Justice Jane Gould BCAi MISM (@Jane_KG_Justice) reported

    @EE After an appalling response from your badly-trained “customer service “ representative - who tried to blame everyone else - I realised that the woman who took the order 1. hadn’t completed it. 2. Had not updated my email address as requested. The hotmail one is now inaccessible.

  • _Nicksy NICKSY (@_Nicksy) reported

    @EE Unless you can offer me a reasonably priced roaming deal (none of your packages are), then no I don’t think you can help, but thank you

  • iancarlisle86 Ian Carlisle (@iancarlisle86) reported

    @HalifaxBank @EE have not updated her since the complaint raised on 21st December they dont have a phone number for their fraud team and they do not respond to emails either we feel ignored by everyone passes back and forth no responsibility taken by the bank or ee for this lack in security

  • chriscol6765 Chris (@chriscol6765) reported

    @EE what a load of 💩 this company is. Takes 3 bloody days to send am email....yeah right...customer service advisors don't do their job properly. Absolute joke of a company....

  • biomulv biomulv (@biomulv) reported

    @Speedtest Yes. Still **** here. @EE .

  • HollyBachMorris Holly Bach (@HollyBachMorris) reported

    @EE need to sort their **** out! Paying full price for no service 😡

  • jordanwelsh93 ETHER - Jordan Welsh (@jordanwelsh93) reported

    @EE what is happening with your signal recently its been so bad for the past few days?