EE Outage Report in Newbridge, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Blackwood, Newport, Cardiff, Pontypridd, Caerphilly, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Pontypool, Merthyr Tydfil, Hengoed and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Total Blackout | |
| Newport |
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| Blackwood |
Phone | |
| Newport |
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| Newport |
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| Cardiff |
Internet |
Community Discussion
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EE Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Mike Conjoice
(@mikeconjoice) reported
from
Blaenavon, Wales
Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
from
Cathays, Wales
@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Daniel Thomas
(@dklthomas6666) reported
from
Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Owain Llŷr Harris
(@owainharris3) reported
from
Porth, Wales
@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Woody
(@Woody252423) reported
@SkyNews I have just cancelled my EE contract today due to the upcoming 14.5% increase in april. I explained my reasoning as I could not condone increase inline with CPI+3.9% as when inflation comes down, prices will not follow thus big profits for them later!! This needs sorting @EE
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Crocidolite
(@Crocidolite11) reported
@Woody252423 @SkyNews @EE EE won’t answer that. They don’t like bad press. I left them over 2 years ago due to their extortionate prices to pay for Kevin Bacons salary.
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David Hunt
(@huntd3) reported
@EE Shame your voicemail@service doesn’t work and you have no customer service!!!
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Tony
(@spontaneous_ant) reported
@EE We barely get 1 bar of 4G in Bingham with a population of around 11,000 people. So I doubt very much if we will get any EE 5G signal for years to come! Yet we are only 8 miles from Nottingham city which has 5G. Just more of your misinformation based of stupid percentages!
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Rhys Adams
(@rhysadams) reported
@GazRich88 @EE The worst bit is that I could sign back up to @ee, get the same package for the same price as I signed up for 15 months ago
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WatchAaron
(@AaronLinstead) reported
@_itssophia What in the… if @EE send me the same email with the same rise in costs, I might have to cancel straight away. No way am I paying those increases. What an utter joke.
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Richard Cracknell
(@MrCracknell) reported
@AlexKalli @vkon1 @EE Further to that ... You can now buy phones away from Apple and Samsung that are twice as good for under half the price. I've bought a handset only for about the last 5 years and never looked back
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David M
(@davidmajestic83) reported
@EE @MartinSLewis are you aware EE aren't just increasing their prices by the rate of inflation but adding an extra 3.9% on top, claiming it is to fund improvement in their service despite the BT group who own EE making huge profits in the last financial year? #EE #CostOfLivingCrisis
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Gary Saddler
(@GarySaddler2) reported
@EE @GazRich88 @EE after almost 20 years as a customer I'm not renewing my contract with you next month. You don't have to levy the full increase. You are choosing to do so. Goodbye.
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Jack Evans
(@Jack_Evans_1) reported
Being an @EE customer is great. They don't inform you they've not recieved your trade in the just bill you £500 3 months later and say, well that's tough....great to be a valued customer!