EE

EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 01/03/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Pontypridd, Blackwood, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Pontypool, Merthyr Tydfil and Hengoed.

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City Problem Type Report Time
United KingdomNewport Total Blackout
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • danielle_darlin Danielle Darlin (@danielle_darlin) reported

    What is the worst mobile phone network and why is it @EE ?

  • andrewjskatz Andrew Katz 🍍 (@andrewjskatz) reported

    So apparently @ee sold out of PS5s within an hour and a half of listing them. I’m baffled how this can have happened, as, so far as I can see, the site went down at about 8:30, and stayed down for the whole of that period, despite me refreshing the whole time. Oh well.

  • Coquelicotworld Coquelicot 💜🤍💚 🟥 (@Coquelicotworld) reported

    @EE @andrewjskatz Yes there were definitely issues. I thought I’d successfully ordered one, paid the upfront £10 by card (now showing as pending with my bank), but no confirmation email or text. Went back into my EE app to check at 08:35 and couldn’t access - kept saying check back later.

  • KryptonianMine Smart Moves (@KryptonianMine) reported

    @EE supposedly the biggest best network yet you do not allow me to use my merge call option on iPhone every other network has this feature I will be leaving after 10 years. What a terrible decision.

  • _Game_Screen Taking pictures 📸 (@_Game_Screen) reported

    @EE yes its with regards to my upgrade, I've been given a number by one of the staff in store who's says they can't help with upgrades (it's never been a helpful shop tbh) and when I arrive home from work its to late, I'll just try at the weekend.

  • paulagerts Paula-Marie Geraghty (@paulagerts) reported

    @EE Hi Rach. The network is still down this morning and I cannot get signal

  • AnwarLynch Anwar Lynch (@AnwarLynch) reported

    @EE nearly a week with bad coverage in the local area. Says should be sorted within 16 hours on website, which was days ago! I hope you are going to sort some money off our next bill! #EE

  • _hannahmayy Hannah (@_hannahmayy) reported

    @EE Sorry, yes we’re all sorted. Never got the text through. But found a link with the right info. Thanks

  • welshcuriosity Jordan (@welshcuriosity) reported

    @EE Both. On mobile it's sticking when I search for store to have it sent, on PC it's sticking when I try to place the order. Due to these issues stopping me from upgrading online, can you confirm that if I pop to the shop and upgrade there I'll still have the 14 day change of mind?

  • xmeggjadex Megan Jade (@xmeggjadex) reported

    What a poor service @EE is.. waiting over 3 weeks for a new phone, of be told still don’t know when it’s coming, but expect me to pay a non tariff bill on old phone £40 higher, because they haven’t delivered new phone in time.. What a joke.