EE outages and service status in Newbridge, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbridge, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Caerphilly	Wi-fi	2 days ago
Pontypridd	Phone	3 days ago
Newport	Wi-fi	8 days ago
New Tredegar	Internet	8 days ago
Caerphilly	Internet	9 days ago
Newport	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Gill Howells (@gilliehowells) reported 3 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  kev percy (@kevpercy84) reported 3 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Eddy (@ChrisEddy_7) reported 5 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 5 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Michèle Seren💙 (@MicheleSeren) reported 14 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 17 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Dan Dineen (@Daniel_Dineen) reported 18 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Rob O'Keefe (@WelshROK) reported 18 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Paul Blunsdon (@R18LUN) reported 18 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  Leah Griffiths (@LRG0808) reported 19 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 27 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Lisa Howells (@lhowellscuro) reported 27 minutes ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

• 
  Daniel Thomas (@dklthomas6666) reported 32 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Simon Latham (@Welsh_Si) reported 39 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Steffan McMahon (@Steffan_McMahon) reported 45 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Mike Conjoice (@mikeconjoice) reported 53 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  sheryl fussell (@chickenshed24) reported 54 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Lucy (@HeyLucyAnne) reported 58 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  geraint evans (@mrbean1977) reported 58 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  dawn pugh (@dawninyoureyes1) reported 60 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  working class hero (@bartisimmo) reported 3 minutes ago

  @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

• 
  ben widdowson (@benwiddowson) reported 6 minutes ago

  @EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 7 minutes ago

  @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 11 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  Andy B (@nffc999) reported 11 minutes ago

  @ianclatworthy @EE Go elsewhere. No loyalty/empathy from these providers, @EE are terrible.

• 
  Colette Aitken (@ColetteDeanie) reported 13 minutes ago

  @EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027

• 
  Michael Kitchener (@eventsbykitch) reported 16 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  Jo J (@JoJay3363) reported 17 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡

• 
  Reza Mohammady (@RezaMohammady_M) reported 21 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?