EE outages and service status in Newbridge, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbridge, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	7 days ago
Treharris	Phone	7 days ago
Hengoed	Internet	18 days ago
Merthyr Tydfil	Internet	29 days ago
Pontypool	Wi-fi	30 days ago
Newport	TV	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Kacey Edwards (@KaceyEdwards91) reported 1 minute ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Eddy (@ChrisEddy_7) reported 3 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Brian Evans (@brianevans83) reported 7 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 10 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  sheryl fussell (@chickenshed24) reported 13 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  dawn pugh (@dawninyoureyes1) reported 14 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  lisa marshall (@lisa150_5) reported 14 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 18 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  dawn pugh (@dawninyoureyes1) reported 20 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Angela Sweeney (@angelawales) reported 23 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Simon Latham (@Welsh_Si) reported 25 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Rob O'Keefe (@WelshROK) reported 26 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  lee williams (@thelee_x_w) reported 28 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Christopher Guy (@ChrisJG1988) reported 29 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Dino Tessaro (@savalleyboy) reported 30 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Steffan McMahon (@Steffan_McMahon) reported 35 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 36 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Owain Llŷr Harris (@owainharris3) reported 40 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Neil (@neilbennett0707) reported 43 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  kebab (@kenandavestone) reported 44 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanna Roberts (@Wanna_24) reported 5 minutes ago

  @EE Day 4 of no WiFi. Customer support advised it’s a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting it’s a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected

• 
  David (@davidofsussex) reported 6 minutes ago

  @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.

• 
  CryptoeSIM.io (@cryptoesim) reported 8 minutes ago

  @Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time — grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again

• 
  Ollie (@ollieb997) reported 13 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  Andrew J (@Jeff_tweets) reported 16 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  Nick (@_nicks_tweets) reported 18 minutes ago

  @EE having any issues with roaming??

• 
  Slam Tastiks (@slamtastix) reported 19 minutes ago

  @EE why is my full fibre going down recently, and it's been down for the last 2 days?

• 
  Jacqui Archer (@jacqui_archer) reported 21 minutes ago

  @EE Hi, for the last few days my broadband has had intermittent access. Not helpful when trying to work from home. I've tried resetting it but it doesn't seem to help

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 21 minutes ago

  @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

• 
  mark palmer (@MaverickMark) reported 21 minutes ago

  @EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.