EE outages and service status in Newbridge, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbridge, Wales

The most recent EE outage reports came from the following cities: Pontypool, Pontypridd, Merthyr Tydfil, Treharris, and Hengoed.

City	Problem Type	Report Time
Pontypool	Phone	10 hours ago
Pontypridd	Internet	4 days ago
Merthyr Tydfil	Internet	2 months ago
Treharris	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Daniel Thomas (@dklthomas6666) reported 1 minute ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  dawn pugh (@dawninyoureyes1) reported 2 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Eddy (@ChrisEddy_7) reported 6 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Eddy (@ChrisEddy_7) reported 8 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 9 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 10 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 11 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Mike Conjoice (@mikeconjoice) reported 21 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Lisa Howells (@lhowellscuro) reported 22 minutes ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

• 
  Angela Sweeney (@angelawales) reported 26 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Eugene OCarroll (@EugeneOakharold) reported 29 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  kev percy (@kevpercy84) reported 30 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  dawn pugh (@dawninyoureyes1) reported 38 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  lisa marshall (@lisa150_5) reported 38 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 39 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Dino Tessaro (@savalleyboy) reported 45 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Dan Dineen (@Daniel_Dineen) reported 54 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Ross Maisey (@TweetterRoss) reported 55 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Owain Llŷr Harris (@owainharris3) reported 55 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Chris Woods (@w00dsy_10) reported 57 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart1959 (@StuartT34021273) reported 3 minutes ago

  @edfen19 @EE @VodafoneUK I'm leaving them cancelling my mobile account gave them the 30 days notice & tv & broadband account will be next when contract runs out best network in britain MY ARSE 🤬

• 
  Irene Obrien (@scotlabnurse7) reported 3 minutes ago

  @Hepworthclare @EE I can't even get customer service. Preferred it when it was @bt

• 
  John (@j199024) reported 3 minutes ago

  @EE Your broadband service is horrendous. £120 per month for Internet and TV and if the Broadband doesn't work literally shuts everything down for hours at a time, horrendous.

• 
  SJ (@ScottyJacko92) reported 6 minutes ago

  @EE can you tell me why I can spend the vast majority of the day at Paultons Park which is entirely outside with no signal to load anything whatsoever despite having 2 bars and 5G showing? Really is soo poor, due for renewal next month making my decision pretty easy.

• 
  Kevin Gunn (@gunnyDev) reported 8 minutes ago

  Hey @EE, Long time customer here since the orange days. I have many devices with you, including broadband. We use the little 4g wifi boxes to keep our cameras live when searching for missing dogs. What deal can you do? They are not on all the time, just as and when #harveysarmy

• 
  Martin Winstanley (@soupisready) reported 10 minutes ago

  @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen

• 
  Kev (@KevlarBrock) reported 11 minutes ago

  @EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?

• 
  Dan Frampton (@danwillmixit) reported 13 minutes ago

  @EE I’m in Montenegro and I’ve bought a zone 1 day pass for £6 but calls out are blocked and calls in go to voicemail. All my phone settings are correct. I can’t call support and support can’t call me. I badly need to call and receive calls from the UK. Please help!

• 
  Les Cashmore (@LesCashmore) reported 14 minutes ago

  @EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?

• 
  Liam Purves (@purves_liam) reported 14 minutes ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp