EE outages and service status in Newbridge, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newbridge, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Merthyr Tydfil, Treharris, and Hengoed.

City	Problem Type	Report Time
Pontypridd	Internet	3 days ago
Merthyr Tydfil	Internet	1 month ago
Treharris	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Ben Williams (@BenThatFlies) reported 4 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Steffan McMahon (@Steffan_McMahon) reported 4 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Christopher Guy (@ChrisJG1988) reported 6 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  sheryl fussell (@chickenshed24) reported 7 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Mike Conjoice (@mikeconjoice) reported 10 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Angela Sweeney (@angelawales) reported 16 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 16 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 23 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

• 
  Christopher Guy (@ChrisJG1988) reported 26 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Eddy (@ChrisEddy_7) reported 27 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 27 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 28 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Leah Griffiths (@LRG0808) reported 29 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 30 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Vicki Price (@mrsvpricetweets) reported 39 minutes ago from Gilwern, Wales

  @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

• 
  sheryl fussell (@chickenshed24) reported 39 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Andrew Lippiatt (@LippyBoy123) reported 52 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  kebab (@kenandavestone) reported 53 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 1 hour ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Owain Llŷr Harris (@owainharris3) reported 1 hour ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom (@itstomwoo) reported 3 minutes ago

  @christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*

• 
  Vicky (@Victori71226638) reported 4 minutes ago

  @EE I have tried and they have told me they can’t help?

• 
  LK (@AMothersSon) reported 6 minutes ago

  @EE My roaming was all set up from my previous trip a few months ago. I've never had to take any additional steps prior to this. If I turn my phone on and off or manually search, it connects for just a minute. Already said I don't have access to another phone.

• 
  🧡❤️‍🔥🅖🅘🅖🅘❤️‍🔥🧡 (@itsmegigi_89) reported 17 minutes ago

  @EE whats happening with your internet its down yet again

• 
  🚂 MissCatTrap 🏳️‍⚧️ (@MissCatTrap) reported 21 minutes ago

  @chriscollins462 @EE True well it’s already filed but I’d rather just have the router replaced as anyone with a braincell can tell that’s the problem

• 
  Emma Lockhart (@EmmaLockha51775) reported 21 minutes ago

  @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted

• 
  Dave (@upstairlab) reported 24 minutes ago

  @EE I placed an order on your store. You took the payment twice. First time it gave me an error but still took the payment. 2nd time it worked. Any help?

• 
  Nathan Pope (@nthpopee) reported 28 minutes ago

  @EE Do you even train your customer service reps ???

• 
  Andy Smith (@asandysmith) reported 29 minutes ago

  @EE tried it same problem need to log in need a mobile

• 
  Mark Royle-Evatt (@MEvatt) reported 30 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.