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EE outages and service status in Newbridge, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Newbridge, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 24, 5:22 PM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newbridge, Wales

The most recent EE outage reports came from the following cities: Porth, Newport, Treharris, Caerphilly, Hengoed, Cwmbran, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

CityProblem TypeReport Time
Porth Phone 3 hours ago
Porth Wi-fi 1 day ago
Newport Wi-fi 4 days ago
Treharris Phone 7 days ago
Caerphilly Internet 8 days ago
Newport Internet 11 days ago

Nearby cities with recent reports

Porth

2 recent signals

3 hours ago
Newport

1 recent signals

4 days ago
Treharris

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • WelshROK
    Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • KaceyEdwards91
    Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • AndyVaughan21
    Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • dragon123456654
    dragon123 (@dragon123456654) reported from Abergavenny, Wales

    @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • mrbean1977
    geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • mrsvpricetweets
    Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • lhowellscuro
    Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tim25793
    Tim Judkins (@tim25793) reported

    @EE My phone is locked, message appears to say I need Puk code. I do not have an online account, I can't access the phone and when I ring you just direct me online. Please help me get my phone unlocked and working again

  • stevenharrisxo
    ste (@stevenharrisxo) reported

    @EE not exactly sure why my internet box light is orange.. always issues with EE broadband 🙃

  • DominicGeraghty
    Dominic Geraghty (@DominicGeraghty) reported

    @EE @BT Hi EE and BT - I keep getting demands for payment for a home broadband service that I took from my old to my new address, didn't work, and I cancelled. Please stop sending me demands for money - you closed the case a while ago.

  • Tedtalks13
    Teds (@Tedtalks13) reported

    They accessed my phone on my camera . Get it ******** off. @EE

  • TooTall03965500
    Too Tall (@TooTall03965500) reported

    @EE No point really. It’ll be fixed when it’s fixed, and then it’ll be countdown to the next issue. I’m not going to regurgitate the same old comments, but after nearly 20 years of zero improvements to the signal in all my area, and excessive annual tariff increases, I’ve had enough.

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?

  • Marzy1867
    Richard Marshall (@Marzy1867) reported

    @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation

  • KC_SW6_
    𝐊𝐞𝐯𝐢𝐧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@KC_SW6_) reported

    @EE @EEBroadbandUK is your WiFi down because since I’ve joined I’ve not been impressed and it always seems to not work in certain rooms even with a WiFi extender

  • PaulKohlerSW19
    Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reported

    I’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t help but think there’s a flaw in that process! @Ee can you please DM me with a number I can ring.

  • FootballMill
    Football Mill (@FootballMill) reported

    @EE How do I report a case of fraud with you? Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.