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EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 11/30/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Cardiff, Cwmbran, Newport, Caerphilly, Porth, Treharris, Pontypool, Merthyr Tydfil, Hengoed, Abergavenny and Blackwood.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCwmbran Internet
United KingdomNewport Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LouLou699 Louise H💙 (@LouLou699) reported

    Maybe the fact the @EE broadband is down really is a sign that I should go to sleep especially since I need to be up in 5 and a half hours ….

  • anomalaicc Anomalaic (@anomalaicc) reported

    @EE why do I pay for broadband that won’t work so I’m just forced to use my mobile data that is also just so slow

  • RadekMa_ Radek Ma (@RadekMa_) reported

    @EE Glasgow is down

  • anachelois Annie (@anachelois) reported

    If @EE is down until 7am I’m gonna actually have to sleep and that was not my plan

  • S82Spud SpudS82 (@S82Spud) reported

    @EE Badly timed tweet considering your whole network seems to be down. Bring on 7am is all I can say.

  • Sarah_Curse 𝖘𝖆𝖗𝖆𝖍 (@Sarah_Curse) reported

    Jeff Hardy is in #AEW?? I can't see it because my @ee broadband is still down 🙄

  • kmhammondauthor Katherine Hammond (@kmhammondauthor) reported

    @Mrs_Pixie_Bee @EE Thank you yea says no issues but clearly there is as i have no wifi and all my lightbulbs are run by the wifi due to the layout of my home and my mums disabilities so EE have caused alot of issues

  • FusionCoresTV FusionCoresTV (@FusionCoresTV) reported

    @anachelois @EE Yeah, I'm not sleeping. I'm just gaming offline until they fix it lol

  • oznerluap Paul Renzo Velo (@oznerluap) reported

    I’m using my @O2 mobile data because my @EE wifi decides to go down from 1:25am. Guess what….it works and it’s faster.

  • oldskoolnod James Knell (@oldskoolnod) reported

    @EE what’s happened to you? Used to be one of the best but now less than mediocre service. Your phone network has been awful at best for months now and the whole country’s broadband is now down too. Sort it out or I will take my custom somewhere else! #EEdown