EE Outage Report in Newbridge, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Cardiff, Cwmbran, Newport, Caerphilly, Porth, Treharris, Pontypool, Merthyr Tydfil, Hengoed, Abergavenny and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Newport |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bianca
(@Bshface) reported
@francisuk1989 @EE @EE when will this be completed? Surely you should have got legal permission first before removing a mast and causing bad signal without a new one in place? Will you refund us as we cannot use our mobiles which is less than ideal!!
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iNyxa
(@iNyxaa) reported
@EE Total Queen! My bad! Give her the crown for the awesome customer support. Straight up g
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Tim Osborne
(@TimOsborne99) reported
@EE Any update on 4G issues in Lyme Regis/Axminster, area DT7 3RN? Network status checker says network will be back to normal in 5 hours. That was 10 hours ago!!! Urgently needed for business Zoom meetings!
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Stuart Not Provan
(@ProvanStuart) reported
@EE fix your app its been a week now and I can't access anything due to it asking me to register my number which I do but I get an error saying this number is already registered. Everytime I try and sign it goes to this screen. Password changed others same issue
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Mrs H
(@vicki__hakes) reported
@EE can’t believe how poor the service is from your trade in team… phone delivered Friday, only just acknowledged receipt, won’t be paid till next Friday??? No mention it’ll take 2 weeks online so assume it’ll be like other companies and most of them pay same day!!! 🙄
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MO.
(@mosopeisabel) reported
No but see how this woman at @EE was trying to be passive aggressive with my phone’s technical issues saying it’s Apple’s responsibility. I literally called Apple and they confirmed it’s not bc legally it’s EE’s responsibility as the resellers. Honestly shame on you guys.
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Ian Pierce
(@ianpierce1970) reported
@EE You used to be the best network, sadly now you're below average. I've tried contacting yourselves about the issues and get fobbed off and nothing improves
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Gemma
(@gemmii_2) reported
@EE Customer service terrible! No updates no communication just pure rudeness
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Jo Puzey
(@JoPuzey) reported
@farmhouse88 @EE Share your view re customer service. Even try to complain and they give you reasons not to
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stephen coleman
(@stephen56428845) reported
@EE Why? You’ll only say there’s no problem in my area like you have in the past.