EE

EE Outage Report in Newbridge, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newbridge, Caerphilly County Borough, Wales 12/22/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbridge, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Blackwood, Newport, Cardiff, Pontypridd, Caerphilly, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Pontypool, Merthyr Tydfil, Hengoed and Abergavenny.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Total Blackout
United KingdomNewport E-mail
United KingdomBlackwood Phone
United KingdomNewport E-mail
United KingdomNewport E-mail
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emilyculleton_ Emily Culleton (@emilyculleton_) reported

    @EE I’ve tried contacting you via phone but the line doesn’t ring. My contract is up and I want to cancel it but I don’t know how to go about it

  • ChatfieldH Sue chatfield (@ChatfieldH) reported

    @EE how do I get in touch with customer services. I cannot get through for last 2 days

  • annierainbow Annie Rainbow (@annierainbow) reported

    @EE I haven’t had phone signal for hours now in places I normally would. Is there something wrong with the network? In South East England.

  • DanielFactor13 Dan Factor (@DanielFactor13) reported

    @EE is your 150 and 360 not working? Calling to try and pay a bill and both just cut off saying "call ended".

  • FardonS Sarah Fardon (@FardonS) reported

    Dear @EE . Kindest, most polite of suggestions. If a paying customer needs to make a claim for a stolen phone. Perhaps suggesting calling a number isn't the best port of call? Perhaps suggesting 'asking to borrow your partner's phone' also doesn't work? I live with my dog.

  • sabaone Sabina Ahmed (@sabaone) reported

    @EE tells me they are going to put the price up again, I knew once the dreadful @BT got involved their service will go down the pan. I ave no option but to leave them after about 20 yrs or so, I use very little of my minutes/data,will go to @SkyUK can carry unused over

  • MarkR1892 Mark R (@MarkR1892) reported

    @bob_do1an @EE Its 3.9% on top of CPI rate of inflation which I'm guessing was 5.4% but @ee don't care about extraordinary circumstances the nation is in rn. Families will struggle, especially those with 1/2/3 plans that don't know how to reach out for help as no details on the letters 🙄

  • jodieadearden Joddie Anne Dearden (@jodieadearden) reported

    @EE I need help. I pay for BT sport and big scream via EE yet I can’t watch it due to too many live streams. I’ve changed my PW even took the benefit off and added it. Please help. CS and online being as useful as a chocolate fireguard

  • armymad1 gary hannar (@armymad1) reported from Glasgow, Scotland

    @EE And yet I still get a dodgy signal in my house Glasgow West end .... hmmmm !

  • jmcwilliamson John Williamson (@jmcwilliamson) reported

    @EE This mountain looks an awful lot like Yr Wyddfa.