EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Bridgend, Blackwood, Porth, Caerphilly, and Maesteg.

City	Problem Type	Report Time
Cardiff	Total Blackout	23 hours ago
Cardiff	Internet	1 day ago
Aberdare	Phone	1 day ago
Cardiff	Internet	2 days ago
Merthyr Tydfil	Internet	5 days ago
Treharris	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Leah Griffiths (@LRG0808) reported 9 seconds ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Ben Williams (@BenThatFlies) reported 5 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  sheryl fussell (@chickenshed24) reported 5 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Ty✌🏾️ (@Tyrone_PT) reported 6 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Christopher Guy (@ChrisJG1988) reported 10 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Rochelle Theaker (@roch123) reported 13 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Jack Rickus (@4rickus4) reported 16 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  lisa marshall (@lisa150_5) reported 18 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Brian Evans (@brianevans83) reported 20 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Aled Thomas (@AledThom) reported 22 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Ricky Mainwaring (@rickmainz1989) reported 25 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 26 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Rhys (@TheRhysCooper) reported 27 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Cath (@CatherineJ43) reported 29 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Ade (@Bubwal) reported 33 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 35 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  aaron (@Azz_Culbertson) reported 48 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Gill Howells (@gilliehowells) reported 52 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Dino Tessaro (@savalleyboy) reported 53 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Magic Man (@MagicMerry88) reported 55 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Thompson (@Johntommo76) reported 6 minutes ago

  @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff

• 
  David Booth (@Boothy_4) reported 9 minutes ago

  @_nicks_tweets @EE Same issue!

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 9 minutes ago

  @emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 10 minutes ago

  @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

• 
  gerardmcswiney (@Gmcswineyyy) reported 11 minutes ago

  @RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 12 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  Gareth Owen (@gjo2405) reported 13 minutes ago

  @EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?

• 
  Andrew J (@Jeff_tweets) reported 26 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  Alun Morgan (@Broomrig) reported 29 minutes ago

  @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

• 
  James G (@jgoodliffe_) reported 30 minutes ago

  @EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?