EE Outage Report in Porth, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Abertillery, Tonypandy, Pontypridd, Pontyclun, Bridgend, Ferndale, Aberdare and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Porth |
Wi-fi | |
| Mountain Ash |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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CHRYSTALS ... m
(@stu_rue) reported
@EE 07946 345963 THIS NUMBER IS ON YOUR NETWORK AND US BEEN USED AS A SCAM REGARDING NATIONAL INSURANCE?
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@EE @EE How long does it take for a number to be transferred from a different network?
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Waled Bin Khaled
(@WaledBinKhaled) reported
My wife upgraded a phone which is I phone 12 max pro 512gb. Ordered to @EE nearly 2months ago. The estimated delivery date was 4-10 January. Still haven’t received the phone. Call customer service. They said they don’t know when we will receive the phone. Don’t know what to do.
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Ed S
(@iMiMiMx) reported
@ee Still not fixed, keep raising issues on your site, get a text a day or so later say fixed, open a new case, repeat. Upload speeds are often in single digits, pages don't load, huge amounts of packet loss. Multiple devices, walked around ~2 mile radius.. same problem.
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BLM 😷
(@ozzibee7) reported
@MarcAllera @EE Shame with other issues it’s not, simple things like a upgrade trade in should be simple not spending over 5 hours on the phone and still no solution!
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Bono is a Gobshite
(@gobshitecentral) reported
Does anyone have Virgin broadband? Looking to move as @EE prices have got ridiculous but never had virgin. Any recommendations?
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Joe Harvey
(@_MyNaMeIsJoE_) reported
@RSTJA @EE I’m in the exact same situation. Ordered something from EE on Saturday, was told Monday. On Monday, was told Tuesday by support. Last night, was told today. And I’m just off the phone to DPD, now they’re saying it could be tomorrow. Hinckley first, then Birmingham, hasn’t moved.
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Bob Huband
(@No_Idea_Bob) reported
@katiewaissel24 @SherrylSmorthit @EE Your mobile will connect to the strongest available network for emergency calls when your network is not available.
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Ashley Brown
(@AshleyB53667321) reported
@EE Not sure just moved with my partner who is the customer had a message from ee saying phone line and broadband active but nothing's happening if it's the cables inside how do we fix it if no one's allowed inside?
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Stuart Jeffery
(@Stueystu1973) reported
@EE Yes I did speak to them and also discussed other deals that I could get with other providers which were by far cheaper. I have been a loyal customer of EE and expected more of a service to retain me as a customer. I advises what I wanted but they were unable to Taylor anything