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EE Outage Report in Porth, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Porth, Rhondda Cynon Taf, Wales 10/15/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Porth, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Tonyrefail, Aberdare, Tonypandy, Pentre, Pontypridd, Porth, Pontyclun, Hengoed, Ebbw Vale and Treharris.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCaerphilly Wi-fi
United KingdomTonyrefail Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CFCBray bray⛱ (@CFCBray) reported

    @EE nah fam j was trying to chat in this adult space and the **** internet goes down and it ruined my chances of being famous💔💔💔

  • csihiggins ben higgins (@csihiggins) reported

    @EE the signal in my area (standard residential area in a big town) is hopeless. Complained loads of time but they keep saying there's no fault. 0 bars and terrible call quality even in the garden

  • cheeseygeezer Sam Bartle (@cheeseygeezer) reported

    months, and so far I cannot connect to the internet!? Would there be a simple solution to this? I’ve tried sorting it through the app and website, but trying to register without an @EE phone number is a nightmare.

  • Timmolaa timmolaa (@Timmolaa) reported

    @EE Had no decent mobile signal in Farnborough since friday. Website says will be fixed in 16 hours. Its been like that over 24 hours. I even upraded thinking it was a fault with my phone buts its the same issue on both. Gen thinking of taking phone back and switching providers.

  • NickCorston Nick Corston : FRSA : #I💛Art (@NickCorston) reported

    @EE Turned out that WH Smiths in Bude are selling EE PAYG Sims that have cancelled numbers and wouldn’t register on the network!!! They gave me two more, one was the same (£10 deal), another on a different deal (£15 top up) was OK

  • filletdabitchx I am H 🏳️‍🌈💛🛸⚔️👻🧙 (@filletdabitchx) reported

    @EE just want to say a massive thanks to the Sheffield - The Moor store who went out of their way to help my none tech savvy parents, even transferring my mums photos for her! Amazing service went out of their way please pass on and give them some recognition

  • Sephirayne Emma - 🐝🌹 (@Sephirayne) reported

    @EE Please help. Having problem with an upgrade on business account. Your online chat is being useless. Is there a better way of contact?

  • PhattonPaul Paul Hatton (@PhattonPaul) reported

    Hello @EE I would like to take part in the surveys you send by txt message but it is never clear whether I am scoring the advisors (10) or EE (0). If this was made clear I would take part and you would get a clearer picture of what customers think of your services.

  • RichardPratt83 Richard Pratt (@RichardPratt83) reported

    @EE Why is a person emailing me and accessing my account? I have ask that she dose not have anything do with my account. It’s a conflict of interest while I have an ongoing complaint about her!

  • Hellblazer_Sith Stephan 🏳️‍⚧️👨🏼‍💻 (@Hellblazer_Sith) reported

    @EE heya please check your messages not sure if spam email or if there is a problem with payment method on my account