EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Hengoed, Treharris, Maesteg, Cardiff, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Bargoed, Blackwood, and Pontyclun.

City	Problem Type	Report Time
Hengoed	Wi-fi	1 day ago
Treharris	Phone	3 days ago
Maesteg	Phone	5 days ago
Cardiff	Internet	8 days ago
Merthyr Tydfil	Internet	11 days ago
Caerphilly	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  aaron (@Azz_Culbertson) reported 5 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Gill Howells (@gilliehowells) reported 20 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 22 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 27 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Gavin Lewandowski (@gavinlew) reported 28 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Allan Rees (@welshpolitical) reported 28 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Rob S Photography (@photographyrsp) reported 32 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Steffan McMahon (@Steffan_McMahon) reported 33 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  sheryl fussell (@chickenshed24) reported 39 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Anthony Pesticcio (@TheRealBerty) reported 40 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Chris Lent (@MrChrisLent) reported 43 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  dawn pugh (@dawninyoureyes1) reported 46 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Karma Samsara (@CarolwalesKarma) reported 48 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  sheryl fussell (@chickenshed24) reported 50 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Ross Maisey (@TweetterRoss) reported 52 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 54 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Heidi Wurst (@Heidi_Wurst) reported 55 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Robert Purvis (@robertpurvis) reported 56 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 57 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 14 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  Karim Harbott (@KarimHarbott) reported 15 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  Simon Patterson (@denkmit) reported 15 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  tim davis (@timdavis87) reported 17 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

• 
  David Echo Guild (@echopark24) reported 22 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  John Martin Moore (@Dream_Sculptor) reported 23 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  RaSHiDa (@ItsOnlyRash) reported 24 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

• 
  Micky Jones (@MickyJones_) reported 24 minutes ago

  @EE The app is still down and I can't see my order on the website even though its went through

• 
  Daniel Bailey (@DanielLBailey) reported 26 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?