EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Bridgend, Blackwood, Porth, Caerphilly, and Maesteg.

City	Problem Type	Report Time
Cardiff	Total Blackout	11 hours ago
Cardiff	Internet	14 hours ago
Aberdare	Phone	17 hours ago
Cardiff	Internet	1 day ago
Merthyr Tydfil	Internet	5 days ago
Treharris	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Christopher Guy (@ChrisJG1988) reported 1 minute ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  dawn pugh (@dawninyoureyes1) reported 6 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Lucy (@HeyLucyAnne) reported 8 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Michèle Seren💙 (@MicheleSeren) reported 8 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  K A C E Y (@KaceyEdwards91) reported 11 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Andy Petersen (@AndyJPetersen) reported 13 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Gill Howells (@gilliehowells) reported 20 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Karma Samsara (@CarolwalesKarma) reported 20 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Rhys Cooper (@TheRhysCooper) reported 23 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Ty✌🏾️ (@Tyrone_PT) reported 32 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  CM Kerplunk (@Rivers_Slowmo) reported 36 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 41 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 44 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Brian Evans (@brianevans83) reported 45 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Leah Griffiths (@LRG0808) reported 51 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Magic Man (@MagicMerry88) reported 51 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  dawn pugh (@dawninyoureyes1) reported 52 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  sheryl fussell (@chickenshed24) reported 52 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Rhys (@TheRhysCooper) reported 58 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 58 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris (@CI2222995386597) reported 8 minutes ago

  @EE I know you say contact through the app. But that’s not working for me. What’s your phone number or email where I can find out if and why you put a managed WiFi that can’t be deleted but that turns itself on, or is this a police matter?

• 
  Dave Watkin (@drw2803) reported 10 minutes ago

  @EE in my experience, there’s about 50% of Harrogate where there’s a signal but no internet. What’s going on?

• 
  Chris Milbank (@ChrisMilbank) reported 11 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Pete Searle (@PeterSe38295412) reported 12 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  Patty (@ale2883) reported 17 minutes ago

  @EE roaming is down, can’t call to report the issue and have tried everything from restarting my mobile phone etc, I need it for work and it’s been like this for over 2 hrs

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 18 minutes ago

  @EE hi ee i need help with a order infomation ill send a dm

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 19 minutes ago

  @EE can someone message me re data roaming abroad? I’ve not had signal for 12 days I’m just WiFi hopping so I can’t ring 150 and your dm’s just go to an AI bot

• 
  Alun Morgan (@Broomrig) reported 19 minutes ago

  @EE I seriously doubt it works for anyone. Please do as I have asked and log a fault on your network in NE65. I’m not the only one experiencing problems, the area Facebook page has many similar reports.

• 
  Gerri (@Gerri6uee) reported 24 minutes ago

  @EE Reported my wifi keeps dropping, the lady I spoke to said she could see it had been dropping for a few days & changed the channel. Also said she would send a text with a link if it dropped again - that never happened! Wifi still dropping & spent 20 minutes on phone in a queue.

• 
  Sean hgxn (@sean8lfc) reported 27 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, luckily after an hour we found a spot with wifi. Now to figure out how we contact our Airbnb without any network cover :) awful