EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Bridgend, Hengoed, Maesteg, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, Blackwood, and Pontyclun.

City	Problem Type	Report Time
Treharris	Phone	14 hours ago
Cardiff	Internet	2 days ago
Caerphilly	Internet	2 days ago
Bridgend	Internet	2 days ago
Hengoed	Wi-fi	10 days ago
Treharris	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Cath (@CatherineJ43) reported 2 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Karma Samsara (@CarolwalesKarma) reported 22 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Magic Man (@MagicMerry88) reported 27 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Rob O'Keefe (@WelshROK) reported 29 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Robert Purvis (@robertpurvis) reported 30 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Cath Colleypriest (@CathFluffybob1) reported 30 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  lisa marshall (@lisa150_5) reported 30 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Heidi Wurst (@Heidi_Wurst) reported 33 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Ash Lister (@AshL93) reported 33 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Ben Williams (@BenThatFlies) reported 36 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Ross Maisey (@TweetterRoss) reported 36 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Gareth Lewis (@cllrglewis) reported 37 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Gill Howells (@gilliehowells) reported 39 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Rhys (@TheRhysCooper) reported 42 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Ty✌🏾️ (@Tyrone_PT) reported 46 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 54 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Lee Webster (@leeweb79) reported 54 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 55 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Rhys Cooper (@TheRhysCooper) reported 58 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Marshall (@MrMclarenNUFC) reported 1 minute ago

  @EE I understand this isn’t directly you. But we are being lied to. Everyone locally is complaining. And nothings being done. You’ve turned a mast off in the town centre. There’s little or no signal, 4g and 5g barely works. I’m at home with 1bar. Where as before it was full.

• 
  ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported 3 minutes ago

  @EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do

• 
  Darren Hayhurst (@HayhurstDarren) reported 7 minutes ago

  @EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.

• 
  Danny Kirkman (@danny28123) reported 10 minutes ago

  @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

• 
  Oliver Bloom (@OliverBloomART) reported 11 minutes ago

  @EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee

• 
  nk kai (@kaileslie85) reported 12 minutes ago

  @EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract

• 
  Jayzha AVK (@ManLikeJayzha) reported 13 minutes ago

  @EE WORST INTERNET PROVIDER EVER MADE.

• 
  Jonny Chambers (@imjonnychambers) reported 18 minutes ago

  @My_Metro The mobile signal and tunnel @EE relay hasn’t worked between Gateshead Stadium and Gateshead for months. Used to have full signal across the entire route but now I get no service from Gateshead until we get towards Central. Is there a known issue?

• 
  lee harris (@leeharris85) reported 18 minutes ago

  @EE The attitude of uks greatest network leaves a lot to be desired…. No loyalty, poor attitude disgusting customer service to a loyal customer

• 
  Micky Jones (@MickyJones_) reported 21 minutes ago

  @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem