EE Outage Report in Porth, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Hengoed, Cardiff, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Blackwood, Newbridge, Tonypandy, Porth, Bridgend, Mountain Ash and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Hengoed |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Treharris |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aboy
(@FranklyUk) reported
@DiscriminatedUk @MarcAllera @EE I had requested this but then they messaged me they would not repond to any of my messages so that means no information of any kind. They have completely blanked me now. Even though I am a paying customer. I cant even ask a question about my service.
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Micky B
(@MIICKYB1989) reported
@EE must be the worst for customer service ordered the IPhone 14pro deep purple last week to them says it’s in stock to then say it will be dispatched within a week to now saying 21days from day of order three separate advisors tell 3 different stories, Not happy at all 👊🏼😡
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sendit
(@senditbry) reported
@EE There’s no need for diagnostics with me. You just need to self solve this one. Having been to Alton towers about 15 times this season, on busy days your data on the network just doesn’t work. You just need to give more bandwidth to your 4G network in that area.
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💙 shelley herniman
(@insanemum1) reported
@VodafoneGroup @EE @O2 looking for a mobile provider that gives 4g coverage in the uk .My son is on weekly chemo 02 has given us the worse coverage & is failing epically when he has needed us we haven’t been to hand due to lack of service.even had to have landline .
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ShezTheDev
(@shezthedev) reported
@EE Hi EE! I can't connect to a network in the USA. In my account settings roaming is blocked. And whenever I try and unblock. It says error - text 150 - but I can't cos I'm not on a network! What should I do?
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T Lamb
(@TLamb20063279) reported
That’s @TheO2 finally ****** off. Shitest network provider going. 99% coverage yet I was in that 1% most of the time no matter where I was. Let’s see how @EE get on now.
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Raylol
(@RaymondYoung1) reported
@EE Any updates on when Blackpool area will be back up and running for internet usage? Multiple people on EE where i am are having connection issues. cheers
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Rachel
(@cjadmo) reported
@EE I have just been speaking to an advisor called Leah” regarding a new SIM. She has disconnected me from the network completely! I have no way of making or receiving calls. Please contact me urgently.
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Rich Wood
(@bigrichwood) reported
Currently phoneless because @EE, in their infinite wisdom, decided to deactivate my SIM and activate a new one that hasn't actually been delivered to me yet, and can't do anything to fix it. Thereby cutting me off completely.
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julie
(@londongirluk) reported
@EE I’m in Spain and had paid for roaming and now you have stopped it today ! Can you help