EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, and Bridgend.

City	Problem Type	Report Time
Pontypridd	Internet	4 days ago
Bargoed	Internet	6 days ago
Cardiff	TV	7 days ago
Pontypridd	Internet	8 days ago
Blackwood	Wi-fi	8 days ago
New Tredegar	Wi-fi	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Matt (@Matt996) reported 12 seconds ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 1 minute ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  . brydieloa (@brydielwoodward) reported 5 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  K A C E Y (@KaceyEdwards91) reported 23 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Ricky Mainwaring (@rickmainz1989) reported 24 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Connor Botwright (@ConnorBotwright) reported 25 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Rhys Cooper (@TheRhysCooper) reported 25 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Brian Evans (@brianevans83) reported 28 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  dawn pugh (@dawninyoureyes1) reported 30 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Brian Evans (@brianevans83) reported 32 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  dawn pugh (@dawninyoureyes1) reported 32 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 42 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Gill Howells (@gilliehowells) reported 43 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Ash Lister (@AshL93) reported 48 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  dawn pugh (@dawninyoureyes1) reported 50 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Lucy (@HeyLucyAnne) reported 53 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Tim Powell (@timscoreboard) reported 54 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  geraint evans (@mrbean1977) reported 57 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Robert Purvis (@robertpurvis) reported 59 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Rochelle Theaker (@roch123) reported 60 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GlitchB1 (@glitch_b1) reported 4 minutes ago

  @EE WOW! Got an automated message in my DM saying there isn't "no known issues" even with photographic evidence of no signal.. avoid these cowboys

• 
  Laura Hay (@Laura11389) reported 6 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Andy Phillips (@andyphillips80) reported 8 minutes ago

  @EE why does one handset work in Spain and another doesn’t-both on the same account how am I supposed to stay in touch with my business-poor

• 
  Lisa (@Lisa73059088) reported 9 minutes ago

  @EE your customer service in western rosd brighton . Needs looking at . Never dealt with most unhelpful person ever . Yes i know its hot and we dont wanna work but if customer comes in leadt try not tell me phone not used to this weather really

• 
  🌼🌼🌼 (@perks0fsue) reported 9 minutes ago

  @EE It’s fine at the moment , but I think I’m going to swap to O2 or TESCO because I’ve had enough of paying 18O for three phones for me my brother and dad , and getting crappy signal

• 
  Dan (@DanMetcalf007) reported 10 minutes ago

  @EE Just FYI everyone, EE just turned off all 3g home signal boxes ... For no reason. It's WiFi calling or nothing if you're in a bad area now. Go figure.

• 
  chenforrrrd (@alwayschenford) reported 12 minutes ago

  @DameWashalot1 @EE Same thing here - not receiving calls or messages & now it's saying I'm not registered to the network

• 
  sofargone (@lynnos) reported 16 minutes ago

  I guess I’m disappointed because up till May this year I’ve found @EE customer service to be brilliant. Yet @O2 is pricing to offer a much better contract to upgrade.

• 
  Owen Vincent (@lonefox98) reported 19 minutes ago

  @EE Setting data up. To getting this new phone nothing but amazing customer service until now. I would like an apology and will be deleting my tweets, was very inappropriate and unprofessional

• 
  AB (@FarmerButlin) reported 19 minutes ago

  Is @EE down?