EE

EE Outage Report in Porth, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Porth, Rhondda Cynon Taf, Wales 01/11/2026 15:35

January 11: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Porth, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Porth, Cardiff, Ferndale, Caerphilly, Aberdare, Blackwood, Tonypandy, Penarth, Cathays, Ynysddu, Treharris, Pentre, Maesteg and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomPorth TV
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomFerndale Internet
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • theamyswift Amy Swift (@theamyswift) reported

    @EE Is there an outage today in SE London? I've had intermittent coverage since early this morning, and my phone has now completely dropped out. Is anyone else experiencing this? #EEoutage

  • DanielMcGsp Dan H (@DanielMcGsp) reported

    .@EE been advised coverage in my area 4g/5g is currently experiencing problems……very slow if not non existent. Cannot talk to engineers as phone not in my name……please assist

  • c74nicky Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE you have a cheek to send me an email saying my bill is going up end of March. For this crap service I'm currently getting??? Luckily I've got PAC code so I'll be off asap. Can't wait. Awful firm to deal with.

  • mathertim Tim (@mathertim) reported

    @EE Hi, it is frustrating that another company like yourselves are increasing prices at times like these. However, I don't even get a signal where I live. I ha e messaged this issue for the past 2 or so years, so pointless asking me to dm you about this.

  • MrCulling Andrew Paul Culling (@MrCulling) reported

    Hey @EE trying to transfer my number over to you guys on payg but not working online! Help!

  • chris_soup75 Chris campbell (@chris_soup75) reported

    @EE WTF? 14% increase on my contract? £81 extra a year. That’s an obscene abuse of agreed contract. What’s the point of agreeing one when only one party has any say in it. Been with you 20+ years. Really not sure you can count on my loyalty going forward. 😡🤬

  • StefanWolves90 Stefan (@StefanWolves90) reported

    @EE My reliability on site and service are key to where I work but I won't demand a 14% wage increase. EE is the best for network, don't get me wrong but I have a crap phone for a lot of money

  • kanekanekaneab1 kanekanekaneable (@kanekanekaneab1) reported

    @EE complaint with you guys, your representatives told me they don't have emails to email final responses and can't tell me the information for the overseeing ombudsman. With the size of your company, I think honesty is essential, as I doubt you don't have Internet.

  • FleabagSilverm1 Hedwig Wendell-Crumb (@FleabagSilverm1) reported

    @EE We are forced to sign the contracts as no one can live without broadband. I am telling you I will not be able to afford this price increase on both my phone contract and my broadband. I am asking EE got help. What can you do to help me?

  • KlTSUNESAIGUU ariaaaa (@KlTSUNESAIGUU) reported

    @EE price gouging is evil i hope the people that decided this insane increase has horrendous phone signal everywhere they go and both sides of their pillows are warm.