EE Outage Report in Porth, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Porth, Cardiff, Ferndale, Caerphilly, Aberdare, Blackwood, Tonypandy, Penarth, Cathays, Ynysddu, Treharris, Pentre, Maesteg and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Porth |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Ferndale |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Swift
(@theamyswift) reported
@EE Is there an outage today in SE London? I've had intermittent coverage since early this morning, and my phone has now completely dropped out. Is anyone else experiencing this? #EEoutage
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Dan H
(@DanielMcGsp) reported
.@EE been advised coverage in my area 4g/5g is currently experiencing problems……very slow if not non existent. Cannot talk to engineers as phone not in my name……please assist
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE you have a cheek to send me an email saying my bill is going up end of March. For this crap service I'm currently getting??? Luckily I've got PAC code so I'll be off asap. Can't wait. Awful firm to deal with.
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Tim
(@mathertim) reported
@EE Hi, it is frustrating that another company like yourselves are increasing prices at times like these. However, I don't even get a signal where I live. I ha e messaged this issue for the past 2 or so years, so pointless asking me to dm you about this.
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Andrew Paul Culling
(@MrCulling) reported
Hey @EE trying to transfer my number over to you guys on payg but not working online! Help!
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Chris campbell
(@chris_soup75) reported
@EE WTF? 14% increase on my contract? £81 extra a year. That’s an obscene abuse of agreed contract. What’s the point of agreeing one when only one party has any say in it. Been with you 20+ years. Really not sure you can count on my loyalty going forward. 😡🤬
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Stefan
(@StefanWolves90) reported
@EE My reliability on site and service are key to where I work but I won't demand a 14% wage increase. EE is the best for network, don't get me wrong but I have a crap phone for a lot of money
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kanekanekaneable
(@kanekanekaneab1) reported
@EE complaint with you guys, your representatives told me they don't have emails to email final responses and can't tell me the information for the overseeing ombudsman. With the size of your company, I think honesty is essential, as I doubt you don't have Internet.
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Hedwig Wendell-Crumb
(@FleabagSilverm1) reported
@EE We are forced to sign the contracts as no one can live without broadband. I am telling you I will not be able to afford this price increase on both my phone contract and my broadband. I am asking EE got help. What can you do to help me?
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ariaaaa
(@KlTSUNESAIGUU) reported
@EE price gouging is evil i hope the people that decided this insane increase has horrendous phone signal everywhere they go and both sides of their pillows are warm.