EE Outage Report in Porth, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Blackwood, Aberdare, Cardiff, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Caerphilly, Maesteg, Ferndale, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michaela 🇺🇦
(@icansmellsnow) reported
@EE Hey....I've managed to upgrade my phone twice 😎 do I need to ring up to cancel one of the upgrades? Both our phones are on the account, but only mine is due for an upgrade (sorry to be a pain!)
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Keith Pates
(@KeithCP2) reported
@EE if nothing is done I will call in The Nottingham Branch next time I am in town and file the complaint with them maybe they will get it sorted and kick somebody's backside into touch if they don't do their job and get some Customer Service, The Customer Service today Atrocious
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Caz 🦦
(@barlycurf) reported
At first @EE it was great but the last 12 months have been abysmal. No signal for well over 2 months, and now you’ve cocked up the bill AGAIN. Gonna have to be time to sack this off!! I don’t have the time, MONEY or patience to keep calling and having to deal with CS.
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Michael McDonagh
(@247SecurityManc) reported
@EE best communication, best customer services, best this best that you say but your payment part of the app has never really worked. Time to put some resources into that, instead of customers having to go to the website or have a dreaded direct debit
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Michelle Smith
(@LittleMissMWO) reported
@EE are there broadband issues in the NE area? Can I report one? Router suggests no problems, no odd coloured lights, but internet patchy for last few days and now just not available at all. Never normally a problem.
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James Hendry
(@JHENDRY111) reported
HONESTLY @EE ur signal is bloody terrible..absolutely shocking..how can it be u "cover" so much of the UK yet I can never get a poxy signal #FUMIN!
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Keith Pates
(@KeithCP2) reported
@EE The last time this con was tried regarding the bill was 2nd July 2021 I said it was a kid fishing for lots of financial details, how much was my last top up, how much do I pay etc. etc. he did not give his name, I had not seen no bill for June as I never got an email,...
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Keith Pates
(@KeithCP2) reported
@EE I will tell you now yesterday I received Attrocious Customer Service from some stupid idiot just like the last time I asked about why I had no Bill I expect it was the same person, I have emailed Customer Services and A letter will be sent by Post to your Head Office asap
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ᗩIᗰS
(@aimee_disney_x) reported
@EE @greyhair73 My partner just got off the phone with your customer service, they said it could be up to 7 days before EE WiFi comes back, I don't think resetting the rotor will do much...
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𝕁𝕒𝕔𝕠𝕓 ♋
(@Heavy_WeaponX) reported
from
Eastbourne, England
@EE There was no service yesterday at all. Let alone 4G. Network was dead.