EE Outage Report in Church Village, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Church Village, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Church Village, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Church Village, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Barry, Newbridge, Tonypandy, Porth, Bridgend, and Pontypool.

City	Problem Type	Report Time
Pontypridd	Internet	1 day ago
Bargoed	Internet	3 days ago
Cardiff	TV	4 days ago
Pontypridd	Internet	5 days ago
Blackwood	Wi-fi	5 days ago
New Tredegar	Wi-fi	5 days ago

Community Discussion

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EE Issues Reports Near Church Village, Wales

Latest outage, problems and issue reports in Church Village and nearby locations:

• 
  Dino Tessaro (@savalleyboy) reported 34 seconds ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Ross Maisey (@TweetterRoss) reported 7 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 11 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Lee Lewis (@lee_a_lewis) reported 11 minutes ago from St. Athan, Wales

  @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 13 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 13 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Rhys (@TheRhysCooper) reported 20 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 24 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Bby Gurl (@BenHarris918) reported 25 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Steffan McMahon (@Steffan_McMahon) reported 25 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 27 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 29 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Gareth Lewis (@cllrglewis) reported 30 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Mike Walmsley (@mikewalmsley11) reported 31 minutes ago from Barry, Wales

  Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

• 
  Ross Maisey (@TweetterRoss) reported 36 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 47 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Christopher Guy (@ChrisJG1988) reported 47 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Chris Lent (@MrChrisLent) reported 56 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Jack Rickus (@4rickus4) reported 60 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lenaₒₜ₇ (@LenaAlbrechtsb1) reported 6 minutes ago

  @Pubgrundy @EE @Google Had the same problem, called Google support and now my application got accepted, you just have to set them a little under pressure :)

• 
  Lucie BD (@luciebd) reported 11 minutes ago

  Hi @EE I want to cancel one of my mobile plans (out of contract). How exactly do I do that? The help pages tell me I can but not how!

• 
  Jen (@JenJen_Hants) reported 15 minutes ago

  @EE Been waiting for 2 wks for my order 0020925973 and have just found out you needed extra info from me! The customer service has been shocking-no communication at all and if I hadn’t contacted you, I’d still be waiting!!! I am still in the dark when I will actually receive it!!

• 
  george buckley 🧸 (@georgebuckIey) reported 16 minutes ago

  @EE i’ve been a customer of yours for 5 YEARS. can i get a follow back? i would cry 😭😭

• 
  morag squires (@stillgotpulse) reported 16 minutes ago

  Oh not again. @EE my second S21 keeps shutting down only had it a couple if days now. Happy? NOT !!!

• 
  Amy (@AmyEverton94) reported 19 minutes ago

  I’ve not been able to get onto the @EE app for so long, it’s so annoying, it never works! 😠

• 
  Tracy 💙 (@Sadiesmam) reported 19 minutes ago from Ashington, England

  @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

• 
  Ade Fern (@ellipticrecords) reported 21 minutes ago

  @EE parents are having an issue whereby it looks like the sim is being charged on can tract a payg. How can this be possible?? Who can they contact their local branch isn't very helpful.

• 
  Loukelly (@loukellyuk) reported 24 minutes ago

  @EE Hi Georgia thanks for getting back to me. Hopefully this will be soon as launching such a service when it is only available to an average of 18% of the UK at the moment is poor

• 
  David Wallis (@misterdubya74) reported 27 minutes ago

  @EE Thanks for the reply, but have now chosen another network who have been helpful with advise on how to transfer data - something your staff at the CMK store stated wasn’t possible.