EE Outage Report in Church Village, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Church Village, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Church Village, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Church Village, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Barry, Newbridge, Tonypandy, Porth, Bridgend, and Pontypool.

City	Problem Type	Report Time
Pontypridd	Internet	3 days ago
Bargoed	Internet	4 days ago
Cardiff	TV	6 days ago
Pontypridd	Internet	7 days ago
Blackwood	Wi-fi	7 days ago
New Tredegar	Wi-fi	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Church Village, Wales

Latest outage, problems and issue reports in Church Village and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 2 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Steffan McMahon (@Steffan_McMahon) reported 4 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Rhys (@TheRhysCooper) reported 6 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Bby Gurl (@BenHarris918) reported 11 minutes ago from Aberkenfig, Wales

  @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

• 
  Ross Maisey (@TweetterRoss) reported 11 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Lee Webster (@leeweb79) reported 16 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Lee Lewis (@lee_a_lewis) reported 20 minutes ago from St. Athan, Wales

  @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

• 
  Christopher Guy (@ChrisJG1988) reported 22 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Ross Maisey (@TweetterRoss) reported 23 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 24 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Chris Lent (@MrChrisLent) reported 25 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Gareth Lewis (@cllrglewis) reported 27 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 28 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 31 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 38 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 40 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Steffan McMahon (@Steffan_McMahon) reported 43 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 53 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Jack Rickus (@4rickus4) reported 54 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Mike Walmsley (@mikewalmsley11) reported 56 minutes ago from Barry, Wales

  Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tasha Devey (@tdeveyx) reported 3 minutes ago

  @EE I have recently joined your network and am meant to be trading my old phone in by the 9th and haven’t received a trade in pack??? Can someone send me one please as your online chat doesn’t work and no one is answering the customer service lines !! I do not want to be charged!

• 
  Mac, McClackers. (@McClackers) reported 4 minutes ago

  @EE That was the first thing I've done. I've unplugged and checked connections for all leads too. Just continually flashes yellow indefinitely. it's not working through ethernet but I don't have a physical landline phone to check if my line is down.

• 
  lorraine langridge (@lorraine_acorn) reported 5 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  meglaw (@meglawww) reported 5 minutes ago

  @CooperKentfield @EE Spoke to a woman called Claudette that told me to go back to work Cos my internet connection is **** baring in mind working from home due to covid. Now been refused by 2 people to make a complaint. Laughable

• 
  FeefTheHippy (@FeefTheHippy) reported 8 minutes ago from East Kilbride, Scotland

  @EE Any information as to why me and the 2 other EE users in the house have had no mobile service since Sunday?

• 
  Sunny Peace*J K Sun (@cosmoblivion) reported 10 minutes ago

  @EE Hello there & Happy 2021👋 I am on the last button to push to upgrade my EE plan b/c my current plan ends 21/1/2021. I've been on hold on the phone w/ 1 Q - the EE engineer cannot get here til a week after the current plan ends. Will we lose our service in that week? Thx! 🙏

• 
  Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported 11 minutes ago

  @EE @EE my number has left your network because I’ve ported out but my EE SIM card still hasn’t cancelled itself down. Please help me? Am I going to have to wait until midnight?

• 
  Lee (@bigsketchy1980) reported 11 minutes ago

  @EE are your online chat supports not in operation? Tried calling and get hold no one available and call ends amd no online support 😡

• 
  Stuart Fields (@stuartfields) reported 13 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Liz Wright (@redtabs) reported 14 minutes ago

  @EE cannot contact you at all via live chat, phone (all numbers) & your website keeps directing me to a phone number that will only accept an ee mobile number to access it, which don't have. Can even access your complaint form. Customer services non- existent. Can you help???