EE Outage Report in Church Village, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Church Village, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Porth, Cardiff, Treharris, Ferndale, Pontypool, Aberdare, Pentre, Pontypridd, Hengoed, Caerphilly, Blackwood, Tonyrefail and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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aka James Bond
(@FeelitWorking) reported
@EE You sent a relative a WiFi router. The box wasn't security sealed, (no outer bag), and it's far too big to go through a letterbox due to the poor packaging design. Royal Mail staff can also make a note of the SSID & Password by looking inside, not many people will change it.
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linzib
(@linzib714208) reported
@EE officially the worst for coverage. I've been having problems with my mobile signal since beginning of April and had problems with my broadband for the last month! Switching to someone else
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Doo
(@D00000OOOOO) reported
@EE I have tried calling you 3 times and you didnt pick up and dropped the line. How can i know you wont do that again? This is really frustrating and terrible service.
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Macca
(@LifeOfMacca) reported
@EE They've previously looked into it and cannot find an issue. But there clearly is. I'm also not spending another several hours on the phone. You know what to do to keep my custom.
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DAVOUD RASTGOU #MIGA 🧚♀️🔥🕊️
(@Davinspo) reported
NEVER EE AGAIN @EE #EE
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HippieKid
(@HippieKidv1) reported
@EE whats the email i would send skys final bill to ? to get the cancel fee back
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~Matt~
(@xDiabeticsgames) reported
@EE Constant drop outs, broadband so bad I can't even open my own IP address page because the connection took too long to respond, and now despite the router apparently "working" nothing in my house will connect to it.
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Marnaj
(@Marnaj8) reported
@EE I am named on the account . Terrible customer service .
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The Duke
(@KevinYo74314038) reported
@EE Thank you for your quick response. Yes, I do feel let down especially when considering the amount of money I spend with you each month. I think your customer contract arrangements and complaints procedures need updating. I don't feel confident in getting a resolution in 150.
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Debbie Sibley
(@dgsnaples) reported
@EE why as an existing customer of 13 years do I not get offered the deals showing online for existing customers? Online 50GB is £14 and for me it is £18. The 25GB offer online is £12 and it’s not even an option for me? Disgusting