EE

EE Outage Report in Church Village, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Church Village, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Church Village, Rhondda Cynon Taf, Wales 12/24/2025 07:05

December 24: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Aberdare, Blackwood, Cardiff, Pontypridd, Tonypandy, Penarth, Caerphilly, Cathays, Porth, Ynysddu, Treharris, Pentre, Ferndale, Pontypool and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdare Phone
United KingdomBlackwood Total Blackout
United KingdomBlackwood Phone
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomPontypridd Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Church Village, Wales

Latest outage, problems and issue reports in Church Village and nearby locations:

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lrblurb Leslie Bolsover (@lrblurb) reported

    @EE I was told I had roaming set up but now that I'm abroad I can't call or text! Plys can't contact ee with no service Help

  • EQuinnEcolab Elaine Quinn (@EQuinnEcolab) reported

    @EE I am cancelling my contract as your customer service handler told me to do ! Dreadful service to long term customer

  • rjohnsykes John Sykes (@rjohnsykes) reported

    @EE Thank you. They called me this morning. The earliest they can send an OR engineer is Tuesday afternoon. No income Tuesday - thanks. I lodged a complaint over 10 days ago!!! However, I will be emailing your CEO direct next week and OFCOM

  • amyl_c Amy (@amyl_c) reported

    @EE Can you answer the phone. Now over an hour. This is really poor customer service

  • RuthFiddy Ruth Fiddy (@RuthFiddy) reported

    @ee anyone know when EE customer service back up and running? I can't see EE's New Year opening hours anywhere online. EE have given me incorrect information which I need to report to them asap.

  • EQuinnEcolab Elaine Quinn (@EQuinnEcolab) reported

    @EE after a very unsatisfactory call from a rather arrogant EE customer service, basically told me to go find another provider - not interested in supporting me as a long time customer. EE what a sad disappointing end. Bye bye

  • SelinaJean82 Selina (@SelinaJean82) reported

    @EE is there some work being undertaken on the network as seems a really slow connection? It has been for a while now. Random cutting out on calls and sites not loading properly. Been with you for years and it's never been this bad.

  • Mike_C_Gulliver Michael Gulliver (@Mike_C_Gulliver) reported

    @ee @btsport Hi there, I have been locked out and can now not use the app to watch anything. I have not changed my password and nothing else has been changed and it appears I am not the only one this had happened to. Please can you help resolve ASAP.

  • babybirdrip NOTSTEPHENJONES (@babybirdrip) reported

    I’d like to thank @EE and @btsport for their DISGUSTING customer service - especially appalling on NYE - your goal of ripping off people is exemplary

  • glowworm2015 Debbie Lakeland (@glowworm2015) reported

    @EE Hi, I can't get any data on my phone it says I have signal and yet it doesn't work. Please can you have a look at it