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EE Outage Report in Church Village, Rhondda Cynon Taf, Wales

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Church Village, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Church Village, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Church Village, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Barry, Newbridge, Tonypandy, Porth, Bridgend, and Pontypool.

CityProblem TypeReport Time
Bargoed Internet 16 hours ago
Cardiff TV 2 days ago
Pontypridd Internet 3 days ago
Blackwood Wi-fi 3 days ago
New Tredegar Wi-fi 3 days ago
Cardiff Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Church Village, Wales

Latest outage, problems and issue reports in Church Village and nearby locations:

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • LRG0808
    Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • PHOENIXS80
    MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales

    @EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • PHOENIXS80
    MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales

    @StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out

  • photographyrsp
    Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • TheRealBerty
    Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • Tyrone_PT
    Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • VCBcom
    Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • HuwJones58
    Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • charlesemills
    Charlie Mills (@charlesemills) reported

    @EE Yes, as my problem is with my broadband - 4g also very slow though

  • Sasha_saffron
    #LapisLazuli (@Sasha_saffron) reported

    @EE Why trade in your phone? You never had to do that before? So you can resell a phone that’s battery life drains with every update? Then we were told that our contracts were going up £6 off a month? For a service that barely gets 3G let alone 5g.

  • xerscot
    Red Williams (@xerscot) reported

    @EE It's not your fault. I've been waiting over six weeks for @bt_uk to hook my internet up and gave your hub as a quick fix.

  • hughbarnard
    Hugh Barnard 3.5% (@hughbarnard) reported

    @fesshole My top two paper polluters are @EE and @Dominos_UK both fill my letterbox with crap. As a consequence will never buy anything from them. Dominos horrible, expensive pizza anyroad.

  • jjsmeiman
    Just JJ (@jjsmeiman) reported

    @EE a freakin week of behaving like idiots that some bloke on the phone took two second to fix. Not good enough @EE beyond anger and fed up #poorcustomerservice never again I am DONE #MondayMotivation

  • allesaz
    Sarah (@allesaz) reported

    @EE recently convinced to get 4gee mobile router, assured would have no issues with signal. Spent 2 days rebooting or resetting factory settings. Call technical team, could not help + no idea about booster aerial they offer. Call back expected, no call back #timetocancel #poorEE

  • michellyb76
    Michelle Hugill (@michellyb76) reported

    @EE I would just like to say trying to speak to you people is shocking on hold forever and a day. Then when you finish work because heaven for bid some of us don’t work a 9-5. There is no one available and your chat service does not work

  • KyronBaxter
    kyron baxter (@KyronBaxter) reported

    @FanMadeMunkVidz @EE Their customer support fell apart since the pandemic hit. Not worth the premiums they charge at all and @EE is extremely dishonest with customers

  • greenformdesign
    GFD Architects (@greenformdesign) reported

    @EE @ibemur Hi I have requested numerous times for Ee to contact me regarding my upgrade which I wish to cancel within my legal time frame. Nobody wants to help. Can a manager from the retention team please call me Mr Khan 07854688432 urgently. Thanks

  • Levente_O
    Levente Olah (@Levente_O) reported

    @ianmilleruk @BTSopenreach @EE Don’t want to scare you, it took them 6 months and 4 failed attempts until they finally installed it. BT has the worst customer service you can ever experience.