EE Outage Report in Trethomas, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (36%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Pontypridd, Porth, Pontyclun, Caerphilly, Cwmbran, Hengoed, Pontypool, Treharris and Llanbadoc.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Newport |
Phone | |
| Newport |
Phone | |
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
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EE Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hani Marko
(@HaniMarko) reported
@EE no reception in my area for the past week and nothing has been done about it. No communication from you to explain the problem????
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Andie Harwood
(@andieharwood) reported
Furious that I’m stuck in a contract with @SkyHelpTeam and 30% of my day my internet is down. I want @EE back in my life 😩. PS: it in London; sort it out sky
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Mark
(@dizzy1441) reported
@EE can I get some help plz
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Neverknöw
(@Neverknw2) reported
@EE hello EE how long will be to fix problem at 9TB I’m without internet from Saturday st 4pm.
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John Moffat
(@John_Moffat) reported
@EE hi, im traveling in Mexico and despite having roaming switched on and buying data bundles i cant make any calls to the uk. Please help
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Cha 🇵🇭🇬🇧 💗💚
(@akosichan22) reported
@EE YOU’RE SIGNAL IS F*CKED UP HERE IN EALING AREA FOR 2 WEEKS NOW!!! BEEN HAVING PROBLEMS WITH MY SIGNAL FOR QUITE SOME TIME NOW! What the heck is goin’ on?
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ginny young
(@horseygin) reported
@EE so your executive complaints team have been “ dealing “ with my issues for some time now- but not heard a thing since the last promise ( in a very long line) of a final resolution- about a week ago . You cant supply service in my house so I want to leave? What is SO HARD???
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Paul Atkins
(@PaulAtk68878320) reported
@EE hi got a problem with the ee app I can log in but it's not showing my account usage I changed my email address with your Ee colleagues.
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Shimmy
(@Sheam100) reported
@VodafoneUK Ohmygod. I have had to hotspot from my mums @EE network to get any signal today. I’m a new customer and so far - not impressed. What is going on?
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Kate Newbury
(@kateegracee) reported
@EE my broad has been down since 7:15pm!! I've reset my box a number of times but still troubleshooting... My internet has been awful recently EE!!