EE Outage Report in Trethomas, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Hengoed, Newport, Cwmbran, Cardiff, Caerphilly, Tonyrefail, Aberdare, Tonypandy, Pontypridd, Porth, Pontyclun, Pontypool and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cwmbran |
Internet | |
| Newport |
Internet |
Community Discussion
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EE Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Miller
(@dustymil59) reported
@EE @ThomserveBAS The log in to accounts, to my knowledge, has not worked since at least Wednesday and is still down today. It's all very well asking if the problem is resolved, but someone needs to crack on and fix the problem, which your team undoubtedly knows about.
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Jenny
(@snrN75456632) reported
@EE Hi Bob I gave up. Needed to know prior to a 500 mile drive which I've just finished. The app and web site told me I had no data text or minutes but the SMS service when you text balance to 150 had correct figures. There's a glitch somewhere
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Andy White
(@AndyNeilWhite) reported
@cokeandcustard @EE @RichardKennedy Why has the problem not been solved, numerous people have been reporting it for several days, and you have not resolved the problem or explained why there is a problem. I need to get into my account to get an invoice for my accountant, and I cannot do that. Terrible service.
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Beth Wyatt
(@_Freshnorth) reported
Absolutely appalling service from @EE your updated app is terrible!! My son is stranded with no data and your app is telling me I’m not the account holder so I can’t access our accounts or help him! Over an hour wait to speak to someone. Disgraceful!!
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Aimee Harper 🏳️🌈
(@Flutterbug28) reported
@EE I have tried calling 3 times about my friends phone being stolen and I have been hung up each time I need the customer complaint number pl wee as no option on 150
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Ben R
(@the_aorist) reported
No response from @EE - pretty much sums up the standard of customer service I’d expect
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sanaur rehman
(@sanaurr28856565) reported
@RichardKennedy @EE There might be a technical glitch due to ongoing issue with MY EE. Else you can initiate a chat and ask the agent to reset up the account. Believe me will fix in 5 mins only.
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Taylor Rockhill
(@tayroc122) reported
@EE your internet is down
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Ian Moss
(@CotyHS2) reported
Out of data, out of control. WTF are you on about @EE? Shut right up.
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Kyah_Music
(@KyahMusic) reported
@RangersBear55 @O2 @EE Don't do that. EE is **** right now.