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EE Outage Report in Trethomas, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Trethomas, Caerphilly County Borough, Wales 11/06/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Hengoed, Caerphilly, Newport, Cardiff, Cwmbran, Pontypridd, Blackwood, Pontypool, Tonyrefail, Aberdare, Tonypandy, Porth and Pontyclun.

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City Problem Type Report Time
United KingdomHengoed E-mail
United KingdomCaerphilly Internet
United KingdomNewport E-mail
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCwmbran Wi-fi

Community Discussion

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EE Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VickieGermaine Vickie Sargent (@VickieGermaine) reported

    @EE is there some kind of service issue? Can't connect to the Internet despite the TV being able to, so don't think it's our Internet provider. Been waiting for someone to respond on live chat for 40 minutes now 💔

  • alisonlaurabell Alison Bell (@alisonlaurabell) reported

    @allo_mate @EE I'm on EE and everything is fine. It's just all the Facebook properties that are down.

  • John__Robinson John Robinson (@John__Robinson) reported

    @thesarahjane80 @EE @motaboy1979 There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.

  • John__Robinson John Robinson (@John__Robinson) reported

    @Alibongos76 @elliirosee @EE There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.

  • HelllHighWater Helen Highwater (@HelllHighWater) reported

    @allo_mate @EE EE's 4g down for me, no internet at all whatsoever since around 4pm, south coast.

  • thesarahjane80 Sarah -D- (@thesarahjane80) reported

    @EE @motaboy1979 Local mast?? Your whole data network is down. Release a statement and tell us what the issue is....

  • Ebstar Eben Halford (@Ebstar) reported

    @EE Hey how do I report an issue with 4g data?

  • faded_official FADED (@faded_official) reported

    @EE is there a reason your signal for the internet is as bad as @TalkTalk broadband? Pretty sure it would be different if I hadn’t paid my bill!

  • John__Robinson John Robinson (@John__Robinson) reported

    @sophslou @EE There's a suggestion EE's DNS servers are down. For both to go down suggests they are having infrastructure issues. I won't hold my breath for a quick resolution if that's the case - it'll take them at least 12 hours to read up what DNS stands for.

  • AshleighLowin Ashleigh Lowin (@AshleighLowin) reported

    Has anyone with @EE wifi also lost connections??? Phone is not really working but now nothing is?!? #help #whatsgoingonee #eesortitout