EE Outage Report in Trethomas, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Trethomas, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (25%)
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Total Blackout (20%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Treharris, Cardiff, Aberdare, Hengoed, Blackwood, Tonypandy, Cwmbran, Abertillery, Newport, Caerphilly, Merthyr Tydfil, Pontypool and Pontypridd.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Phone | ||
Wi-fi | ||
Total Blackout | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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floyd cooper (@floyd2103) reported from Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Brian Evans (@brianevans83) reported from Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Ash Lister (@AshL93) reported from Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ade (@Bubwal) reported from Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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geraint evans (@mrbean1977) reported from Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Lucy (@HeyLucyAnne) reported from Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TalkSusanRadio (@talk_susan) reported
@EE I've been with you since the days of Orange... I have been a VERY loyal customer, but this? This is getting too much... Soon to be a topic on my show, I think!
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Adam (@adam_beaumont26) reported
Unbelievable to me that @EE advertise themselves as the best network in the UK because I get absolute bollocks signal wherever I go
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zoe anne whittingham (@zoeanne28) reported
@EE Why is the network down Iv had no phone signal for 3 days now
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Ryan (@RyanRyanmcg09) reported
Need help ASAP from @EE their reply time is soo long
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James (@pianoman_85) reported
Hey @EE - how do I report that your network isn’t working? I’ve driven five miles to actually get some signal, and when I submit the form to tell you there’s a fault, it doesn’t submit. Also, there’s no option to report it on your IVR line.
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JackSmith! (@smithy_jack1) reported
@EE Ps5 and a shocking service I’ve had for 6/7months
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Paula Lewington (@paulaj2812) reported
@EE Have you got network issues today in Somerset - signal is atrocious today.
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Michelle D'israeli (@MDisraeli) reported
Just had a weird call claiming to be from @fonehouse, claiming that they were calling me on behalf of @EE to offer me a deal. When I asked who the data controller was for the information they hold me on me, they hung up. WTF.
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andy (@andrew_moor) reported
@EE when are you planning on sorting this signal fiasco out in our area ? More dropped calls than connect !
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Caroline H-M (@chughesmiles) reported
@EE completely disappointed in the appalling service given to my mother in the Swindon store this week. Asked for help getting a SIM swap from a Nokia to an iPhone, broke the Nokia phone, didn't apologise, handed it back and then just answered the phone ignoring her. Disgusting