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EE Outage Report in Trethomas, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Trethomas, Caerphilly County Borough, Wales 08/31/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Hengoed, Cardiff, Newport, Caerphilly, Pontypridd, Cwmbran, Pontypool, Treharris, Llanbadoc, Porth, Abertillery, Aberdare, Blackwood, Bedlinog and Penarth.

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City Problem Type Report Time
United KingdomHengoed Phone
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • akohli Imagine the furore 🇺🇦 (@akohli) reported

    @nigelwalsh @pdeepa @EE But at least they value you as a customer.

  • aserrodriguez Aser R. Blanco (@aserrodriguez) reported

    @nigelwalsh @EE Move to Google Fi! You won't have to deal with customer service ever again. Everything works online. And my phone now has voice and data in 140+ countries. We moved the whole family 2 years ago.

  • jamesdw25 James Wordsworth (@jamesdw25) reported

    Trying to buy at PS5 Through @EE is a laughing stock, says £10 upfront cost but then get to checkout and they want £210 upfront they when you fill in all your Info it crashes and does nothing. Great way to treat long standing customers

  • fingers_pies_in Daler Singh (@fingers_pies_in) reported

    @RichardKeep3 @EE @SkyUK I wouldn't bother....sky mobile gives it large about 5G but it is so laggy and slow. 4G is faster....what a waste

  • Paulmh5 Paul Hughes (@Paulmh5) reported

    @EE I've just had an email saying my 3G signal box is being turned off in June but doesn't say how to get a replacement. We have no signal in the house so need this service.

  • Mollycoleman74 Molly coleman (@Mollycoleman74) reported

    @EE absolutely disgusted with your customer service today so disappointing

  • gaervell Henry Gaervell (@gaervell) reported

    @EE Had a very bad experience with your customer service today and appears I may have to wait up to 10 days to resolve an important issue. Not the service I once enjoyed when I first became a customer in the 2000s

  • Kaelen08764451 Kaelen (@Kaelen08764451) reported

    @EE am having trouble with my data and am not sure why

  • deadlyvices Scope Davies 🇺🇦 (@deadlyvices) reported

    @PaulbernalUK @EE Since I have been with Zen I have never had that experience. They're upgrading my network to 900Mbps in a week and giving me practically free landline services, all for £62/month. Overkill maybe for your relative but they have much cheaper packages.

  • The_Pop_Stop The Pop Stop Chicken & Shrimp (@The_Pop_Stop) reported

    @MarcAllera @EE what a joke been with 121, EE, T-Mobile for over 16years and you can't be bothered to respond to a complaint, to the contrary your "executive team" of whom are incompetent actually diable our sim card "by accident" of which is the emergency contact No 4 our kids!