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EE Outage Report in Trethomas, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Trethomas, Caerphilly County Borough, Wales 04/01/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Abertillery, Cardiff, Tonypandy, Newport, Caerphilly, Merthyr Tydfil, Pontypool, Blackwood, Hengoed, Pontypridd, Penarth and Bargoed.

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City Problem Type Report Time
United KingdomAbertillery Internet
United KingdomAbertillery Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomAbertillery Total Blackout
United KingdomAbertillery Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hrnszk_en Hironao Suzuki (@hrnszk_en) reported

    @EE Good morning. Is your broadband service down? When can you fix it?

  • stores_8 Stores_8 (@stores_8) reported

    @EE I’m trying to load it on my laptop, on a 150mb fibre! Still won’t load. It’s so bad!! Ironically enough, I’m trying to sort more data for some mobile broadband I have with you. However I’m thinking of cancelling it tbh

  • VivienMartin4 Vivien Martin (@VivienMartin4) reported

    @EE Good morning! We bought a 4G wi-fi mini two days ago, but can't get access to the internet at all. Bearsden, north of Glasgow. Is there a problem?

  • Emmielou25 Emma Bourke (@Emmielou25) reported

    So my phone reckons I get excellent service at home. However working from home I've got such a delay in calls it's virtually impossible to make work calls lately. @EE your website claims I'll have full service. I have 1 bar at best.

  • ShazEGreen Sharon Green (@ShazEGreen) reported

    @EE hi, please can you tell me if there's currently a problem with broadband in my area (Hastings), only my WiFi isn't working.

  • Tashaa_J_ Tasha_NHS (@Tashaa_J_) reported

    @EE any help with this?.

  • hayleyvd H (@hayleyvd) reported

    @EE Hi, I don’t seem to have any 4g network on my phone. Checked coverage in my area and it says there are no issues

  • MRossi86 Michael (@MRossi86) reported

    @EE Why are you so bad? And lairs for that matter! Seriously done!

  • glyniswozniak Glynis Wozniak (@glyniswozniak) reported

    @EE Still down in Douglas and Glespin since 3.30pm yesterday 😭

  • huwpowell97 Huw Powell (@huwpowell97) reported

    @EE hi EE, I am an old customer of yours and have recieved charges over the past year for an account that was supposed to be closed. Ive payed off these charges and your colleagues told me that they had cancelled my account. Afew months later I have been receiving more charges