EE

EE Outage Report in Trethomas, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Trethomas, Caerphilly County Borough, Wales 08/11/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Pontypool, Newport, Caerphilly, Porth, Abertillery, Aberdare, Blackwood, Bedlinog, Penarth, Tonypandy and Pontyclun.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomPontypridd Internet
United KingdomPontypool Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NJAMcFarlane Neil J A McFarlane (@NJAMcFarlane) reported

    @EE I've an interesting question 🤔 why would one of your customer service advisors in your store say have you got a small business, when I said no they said are you sure because if you sell anything such as stuff on eBay is classed as having a business then you can get a

  • Chloanch1 Chloanch (@Chloanch1) reported

    And I can’t call to finish my upgrade because no service at all! @EE

  • Babygir39089007 Babygirl (@Babygir39089007) reported

    @EE my phone has no service after I update my phone to the IOS 15 what should I do?

  • NJAMcFarlane Neil J A McFarlane (@NJAMcFarlane) reported

    @ee can get a better deal if you go onto a business contract. At the time I felt forced into going down that route and a few years down the line I'm still stuck on a business contract rather than a normal service 🤔 @MartinSLewis

  • clivers_uk clive (@clivers_uk) reported

    @MarcAllera @EE @mobIndAwards Shame the staff in the Gosport store don’t take note! Never seen such a bad representation for a company disinterested laying in the chair like slobs!

  • Chino897 Chino_cfc (@Chino897) reported

    @EE I need help unlocking my phone on all networks. Every time I put in the serial number I get an error asking me to put in a valid serial number.

  • TeeAnticz Anticz🔰👁‍🗨 (@TeeAnticz) reported

    @MarcAllera @mobIndAwards @EE Shame about the shoddy customer service EE provides 👏🏽

  • Bomber19631 Bomber1963 (@Bomber19631) reported

    @BBcwatchdog @EE Reported problem Saturday after 30 min wait . Promised to call back that day . Nothing happened. I called back Monday after another 25 min wait . Grumpy man said he would definitely call back . Well it's Wednesday evening and no return call.

  • skippybe James Brogden (@skippybe) reported

    @EE ordered phone from you for delivery today 4pm-6pm, when someone would actually be home, but delivery attempted at 11am, when nobody was. What was the point of that, then? You must be aware of @UPS_UK APPALLING customer service, so why use them? Unhappy customer here.

  • cam_chopper Chopper Cam (@cam_chopper) reported

    @EE Wow 6hrs to reply. The signal is now back but that doesn't negate the fact that we had no warning of signal loss. I'm sorry but I have had it with EE and am switching mobile contracts as I've lost money today due to not being able to receive calls. My customers were annoyed