EE Outage Report in Llanyrafon, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Llanyrafon, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Llanyrafon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Llanyrafon, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Caerphilly, Abertillery, Blackwood, Abergavenny and Caldicot.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Pontypool |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Llanyrafon, Wales
Latest outage, problems and issue reports in Llanyrafon and nearby locations:
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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dragon123
(@dragon123456654) reported
from
Abergavenny, Wales
@EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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kev percy
(@kevpercy84) reported
from
Abergavenny, Wales
Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
EE Issues Reports
Latest outage, problems and issue reports in social media:
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pavlin yankov
(@paulondon666) reported
@EE Heeeeey. You cut my service again .
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Ben Horlock
(@BenHorlock) reported
@EE Morning folks, I've been trying to pay my bill via your app on 3 different devices but keep getting greeted with an error message of 3ds failed or something similar. Online chat is useless and won't connect me saying they can't help (lol) and ringing 150 isn't connecting. 1/2
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Roweena
(@r2ph) reported
I was asked why I was leaving. I described the above. So James from @EE went on to, on THREE separate occasions tried to sell me their product, telling me I could save money. I asked to make a complaint, I was informed that #EE doesn't have a complaints department.
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Jacob Mro
(@szczupak328) reported
@EE what a disappointment massage I received from you today. After over 10 years with you you send me text that you gonna charge me350 pounds for nothing!!! After numerous calls and hours spending to talk with the customer service and promise that has been sorted!!!
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Rob
(@MrRobKemp) reported
@rootmetrics @EE Seriously? So why am I getting fluctuating signal which is 3G and not 4G despite being in a 4G area and also why despite 5G towers being up for 3yrs that they haven’t been turned on? Even though workmen said they would’ve been 2 weeks after they were installed 3yrs ago!
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Andrew Beaven
(@andybaggie) reported
Is there a problem with @EE broadband?!??! My internet has been going off and on all morning!!! Not good when I've got 3 kids home schooling!!!
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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David Emery
(@emerydavid) reported
@EE I'm getting billed by you but don't have a SIM, Phone or BB. How do I raise an indemnity claim to stop this and get my money back? Obvioulsy I cant login online, as I don't have an account or mobile number Please help
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Jen Watters
(@JenniferWatters) reported
@mouthwaite @virginmedia @EE is just as bad!! Poor for what I pay to that company
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Kane Maloney
(@_kanemaloney) reported
@EE It appears to be an issue with both. Just checked and it’s an issue in the area. I have signed up for SMS updates now to keep up to date with when it is resolved. Currently just says “taking longer than expected to resolve”