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EE Outage Report in Blackwood, Caerphilly County Borough, Wales

Why is my EE service not working?

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The latest reports from users having issues in Blackwood come from postal codes NP12 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Blackwood, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Bargoed, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, and Pontypool.

CityProblem TypeReport Time
Newport Internet 18 hours ago
Newport Internet 2 days ago
Pontypridd Internet 3 days ago
Bargoed Internet 4 days ago
Newport Internet 6 days ago
Pontypridd Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • mrsvpricetweets
    Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • LippyBoy123
    Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • TomWise_
    Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • mrbean1977
    geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • HuwJones58
    Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • KaceyEdwards91
    Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jparfitt12
    James Parfitt (@Jparfitt12) reported

    @EmmaC0601 @EE Apparently going to be the same till St least next week, make sure you contact them and get ure account credited for the time down, cause u shld never pay for something you are unable to use

  • LucaEGKK
    Luca ✈️ (@LucaEGKK) reported from Ashton-under-Lyne, England

    @EE who do I speak to about really bad signal?

  • askthedood
    KevyD (@askthedood) reported

    Whilst I love @giffgaff it’s starting to get more than a little bit annoying when I’m busy areas with decent 4G signal I still don’t get any internet! I suspect the masses on actual @EE proper get priority. What network does @SkyUK Mobile use I wonder?

  • Jparfitt12
    James Parfitt (@Jparfitt12) reported

    @EmmaC0601 @EE Yep they have to as they can't provide the service you pay for. So you shld get credited for the time down. And no worries, have a good day

  • ShibaRick
    Rick Shiba (@ShibaRick) reported

    @EE *Cue the classic Karen comment* "I've been a loyal customer..." Blah blah... I am legitimately disappointed in EE service when I was abroad in Amsterdam last month. I thought I had free EU-roaming but I had no 4G whatsoever (unexpectedly) in a foreign country...

  • andymac2602
    Andrew McLaughlin (@andymac2602) reported

    @EE It has been restarted so many times. I am completely cheesed off with it. It seems that the only advice IT "experts" give is switch off and switch on again. It has been rubbish for so long. I am fed up paying for a service I cannot access.

  • BurstFfsLuke
    BurstFfsLuke (@BurstFfsLuke) reported

    @EE No I'm not sure what it is but it went off again and I reset the it started working again could this be a router problem?

  • ShibaRick
    Rick Shiba (@ShibaRick) reported

    @ee ... So naturally I was screwed and very disappointed. I accepted that I may have made a mistake/incorrect assumption... So, I then paid an extra £15 to get some data I could use in the NL. This did not fix my situation - and I have been charged for a service... (2/3)

  • mjtfreeze
    Mikhail T (@mjtfreeze) reported

    Can I end my contract with @EE early if I'm not receiving the service I paid for?

  • EmmaC0601
    Emma Cozens (@EmmaC0601) reported

    @EE No network for 48hours - BA9 - what is going on?!