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EE Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 12/26/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Newport, Aberdare, Cardiff, Pontypridd, Blackwood, Tonypandy, Cathays, Porth, Ynysddu, Treharris, Cwmbran, Ferndale, Pontypool and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomAberdare Phone
United KingdomAberdare Phone
United KingdomCardiff Phone
United KingdomPontypridd TV

Community Discussion

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EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cubi2017 woohooo (@cubi2017) reported

    @EE hi I’ve been trying to get NEWSPLUS on my phone but every time I text 150 I don’t get any code, please help thanks

  • vmccurrach Mrs Mack (@vmccurrach) reported

    @EE I'm having real trouble with my phone! I have no network and my phone cannot wifi call (I don't think). When I check to see if there's problems in the area, my Samsung A40 isn't recognised! Please advise what I can do because I've done the usual turn off, remove sim... thanks

  • Gxbriellla Gabriella (@Gxbriellla) reported

    @EE My £200 extra charge has not been removed as of yet. Please can someone help

  • KimberleyyJanee Kimberley Jane (@KimberleyyJanee) reported

    @EE It’s been an ongoing issue for months but the last 2 days has just not been good enough, if it wasn’t for being stuck in a contract I would be leaving your service. We are having to now pay out for extra data on top of having our WiFi bill just to get her onto her lessons!

  • khall_1983 Kerry Hall (@khall_1983) reported

    Super frustrated to find @EE trying to rip me off with @Brightstar for my trade-in upgrade. Genuinely expected better service from these people. Will not use them again after the threatening email to charge me for something I already returned.

  • CharlieCW90 Charlie (@CharlieCW90) reported

    @EE You have some dodgy customer service assistants on your live chat. I was trying to upgrade with one and he kept sending me screen share invitations when asking for my card details. Name is Arvind. Happy to provide more info if necessary

  • Deborarara Debs (@Deborarara) reported

    @EE most annoyed to have waited in all day for a delivery only to be emailed that the driver has "missed me" wtf? NO ONE HAS KNOCKED MY DOOR ALL DAY, and now I've had to pay extra to have it delivered on a weekend? C'mon!

  • Gina_Moona Gina, Moona & Jet (@Gina_Moona) reported

    @Soxthewavingcat @EE Gary is a complete disgrace so is his boss and so are @EE if they cannot understand the issue now and are allowing this to escalate. 😡😡😡

  • KimberleyyJanee Kimberley Jane (@KimberleyyJanee) reported

    @EE Yes spent 40mins on hold just to be told there was no issue with the line that they could see so just to switch on and off, like I was making it up cause I enjoy wasting my time and data for no reason!

  • Carla_M_Mall Carla Malley (@Carla_M_Mall) reported

    @EE absolutely disgraceful customer service. 2 payments taken this month, left with no money and have to wait up to 5 days to get the money back YOU were unauthorised to take.