EE

EE Outage Report in Blackwood, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/20/2026 14:15

January 20: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Pontyclun, Tonypandy, Cardiff, Cwmbran, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Cathays, Ynysddu, Treharris and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomPontyclun Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomTonypandy TV
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dianefd11 Diane FD (@dianefd11) reported

    4 more weeks left in contract with @EE,then I am free of them. Terrible customer services. Been with them for years. Never again

  • YstradHistory YstradHistory (@YstradHistory) reported

    Is @EE in the Ystradgynlais area having problems? Both last night, and Saturday night, the signal disappeared entirely, meaning I could not connect with either the dongle or the phone. Will this continue tonight?

  • diegor Diego Russo (@diegor) reported

    @EE hello, I'm not with EE anymore but I still keep receiving the My places updates. I cannot do it by myself, are you able to help? Thanks

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported

    @EE No, not sorted as I held for 25 mins then the line went dead! Can I cancel remotely for one of my lines or do I need to speak to someone on the phone?

  • AshleyFxo 𝕬𝖘𝖍𝖑𝖊𝖞⚡️𝕱𝖊𝖗𝖌𝖚𝖘𝖘𝖔𝖓 (@AshleyFxo) reported

    @EE No signal all weekend ??????????

  • _eisor_ rosie 🌻 (@_eisor_) reported

    @EE I’ve been charged twice for my add on? Can someone please help as I can’t get through via chat or phone

  • Grahamt1976 Graham tranter (@Grahamt1976) reported

    @EE data gifting is not working on the app or the website waited on online chat nearly 2 hours in total no reply

  • bartpotter Lucy Hall (@bartpotter) reported

    @EE no internet and need to work from home. Issues with network???

  • NDjokoholic Xenia (@NDjokoholic) reported

    Hi @EE, I’ve no mobile coverage. Any issues reported in East Anglia? Have already restarted my device and no good.

  • hollssC h o l l i e (@hollssC) reported

    @EE I’ve tried 3 times to get through to someone on the online chat and am just left waiting with no response for hours. I have 40gb of data which I never use all of. My data refreshed a week ago and I already only have 7gb left, I’ve done absolutely nothing different,help please