EE

EE Outage Report in Blackwood, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 12/02/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Ynysddu, Treharris, Pontypridd, Aberdare, Cwmbran, Newport, Caerphilly, Porth, Ferndale, Pontypool, Merthyr Tydfil, Hengoed, Abergavenny and Blackwood.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet
United KingdomTreharris Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomAberdare Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kirkfisheries Kirkstall Fisheries (@kirkfisheries) reported

    @mouthwaite @EE You would not get that service at my shop.

  • roni9uk roni (@roni9uk) reported

    @mouthwaite @EE Hubby had the same problems moved to o2 no problems

  • _StevenGerard Steven Gerard (@_StevenGerard) reported

    @EE why is it always “you’re a loyal customer, spend more money with us by clicking this link” and never “you’re a loyal customer, we will reduce your bill” 🥴

  • BeightonLouise Nichola Louise Beighton (@BeightonLouise) reported

    @mouthwaite @EE My partner had an issue with his EE phone, it was insured and they replaced it in store the same day and added the insurance premium to his next bill, maybe worth requesting they do the same for you.

  • SweptSquash 🎮 Stewie Marsh (@SweptSquash) reported

    @EE Thanks for the help David, we actually did this yesterday after loosing internet connection entirely. Spoke with the help team over the phone and we now have an Openreach engineer coming out tomorrow to look at the line.

  • nanna_r3d nanna💙 (@nanna_r3d) reported

    @mouthwaite @EE Switch supplier bad customer service no loyalty

  • antonellacrimi antonellacrimi (@antonellacrimi) reported

    @EE I have to say i just got a call from them and when they asked me to confirm the name on my account, it sounded like a phishing attempt to me.... if you are calling me why do you need to check my identity? i think you should improve this service as lots of people think it's a scam

  • ninjanan59 Tina (@ninjanan59) reported

    @mouthwaite @EE That is so bad xx

  • DekeRiv41335976 Deke Rivers (@DekeRiv41335976) reported

    @mouthwaite @EE EE.... No customer relations or actual customer care! Only interested in profits

  • nadz_k1 Noddy (@nadz_k1) reported

    @wm4175 @mouthwaite @EE To all the people saying “is it because she’s a celebrity she deserves better” is talking dog poo! EE are terrible, celebrity or not ffs!