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EE Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 11/22/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Porth, Newport, Pontypool, Merthyr Tydfil, Cwmbran, Aberdare, Treharris, Ferndale, Pontypridd, Hengoed, Caerphilly, Abergavenny, Blackwood and Tonyrefail.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomPorth Internet
United KingdomNewport Internet
United KingdomPontypool Wi-fi
United KingdomPontypool Phone
United KingdomMerthyr Tydfil Internet

Community Discussion

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EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Geographywebb Miss Webb (@Geographywebb) reported

    @EE I ordered an upgrade on 26th (understandably nobody working) but I haven't received any dispatch email yet, despite the order coming with 24hour delivery. Can you help please?

  • tyrbiter Brian Morrison 😁 🌸 (@tyrbiter) reported

    @leoniedelt @EE They didn't send it, it was injected via a government-mandated emergency messaging facility that all the networks are required to support. It doesn't need to know phone numbers, it uses the IMSI directly as that is what the network uses to contact a phone.

  • HannahHail82 Hannah Hailey (@HannahHail82) reported

    @JasonReidUK @EE I hate @EE my contract ends in August and if I could afford to pay to come out of it now I would. Been with them for over 10 years but service has been horrendous and the customer service has been hit and miss. There is no customer loyalty. Hope you get it sorted.

  • cdharris00 Cheryl (@cdharris00) reported

    @EE I am trying to replace my Apple Watch and I can’t get through to@anyone. Please help

  • lucyalexhill Lucy Hill (@lucyalexhill) reported

    @EE hi EE phone keeps saying there’s 4G but it won’t connect to anything, brand new iPhone 13, nothings working, won’t connect to anything. Please help

  • BillKestrel Bill Young (@BillKestrel) reported

    @EE Thanks, Jenny, I could not get into myEE. It just said something like 'unavailable, try later' Eventually a very helpful man called Akhil on your support line told me that my account was duplicated and he deleted the second instance. Now sorted thanks and I will delete Tweet

  • D41ROB David Roberts 💙 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D41ROB) reported

    Is there any news from @EE on delivery issues (?) from @Apple? Waiting since 26/11 for 12 mini upgrade for daughter - order updates still showing on track with no news of any delivery date. Is the problem with Apple or EE?

  • EwanCarnochan Ewan Carnochan (@EwanCarnochan) reported

    @EE just called to upgrade our phone contracts. The upgrade team couldn’t have been more helpful. Shame the technical support team were so rude. Tried to apply a credit to our account we received from a store manager and tech team refused to even discuss it. #poorcustomerservice

  • MoCuishle_ Amy Prescott Diaz (@MoCuishle_) reported from Blackburn, England

    @EE Ah, thats a shame. I don't have time to call so wanted to do it online. Never mind, thanks anyway.

  • Jexo_XIII Joe (@Jexo_XIII) reported

    @EE EE are **** im glad my contract runs out next week been so sick of paying £71 for an iPhone 11 Pro for 4GB of data it’s awful