EE Outage Report in Blackwood, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Blackwood come from postal codes NP12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Ferndale, Cardiff, Porth, Pontypool, Merthyr Tydfil, Cwmbran, Aberdare, Treharris, Pontypridd, Hengoed, Caerphilly, Abergavenny, Blackwood and Tonyrefail.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Ferndale |
Phone | |
| Cardiff |
Wi-fi | |
| Porth |
Internet | |
| Newport |
Internet | |
| Pontypool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KP Hendo
(@HendoKp) reported
@EE Load of bollocks. How much profit did you make last year. Investment but your service is shocking. Getting worse year on year
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Tootiepie
(@toootiepie) reported
.@EE I will be joining the throng of people ditching your service due to the appalling decision to increase charges by more than 17%. Because you can do something doesn’t mean you should. I’ve been a customer for 25yrs. You should be ashamed.
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broli
(@Brolipam) reported
@EE Thanks for the copy and paste ! Shame we can’t cancel our contract mid through isn’t it to stop ourselves being ripped off by scamming companies, contract up in September been @EE customer for years won’t be anymore !
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Lee Jennings
(@trojanhorse1962) reported
@EE Why is your 5G coverage so ****. Your 5G coverage map is not accurate at all. Your 5G speeds seem to be 5 times slower than 4G.
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Liam Barness
(@liam_barness) reported
@rosi_roberts_ @EE 14%!! The amount of texts I get stating ‘there is an issue in your area’. It’s already the most expensive network, that’s a pisstake
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Cara Summers
(@csummers21) reported
@EE hi. Is internet down in FY5? All lights green on router but devices show no internet connection?
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Robbie Dow
(@Rabdoo71) reported
@EE It will be interesting to see if these large increases are reflected in investment and better service, or turn up in profit margins next year. I suspect it’ll be the latter, with you and a lot of other companies all over the country.
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Jason #MUFC #GlazersOut ⚽️🔴🇺🇦
(@JasonMUFC85) reported
So @EE will literally be pulling our pants down from April with the most ridiculous of price increases and we're all struggling as it is.
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Luminol Nights
(@LuminolNights) reported
@EE have just informed me that inflation stands at 14.4% and will be raising prices accordingly. Way to lose a 25 year + customer #EE I didn’t ask them to waste money sponsoring the #EEBAFTAs that no one would miss in a million years #ByeByeEE
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Ri
(@bignes1080) reported
@EE 14.4% + 3.9% on a "fixed" term contract i took out in December, on the premise of "better availability" Can someone let me know if this 14.4% as its not part of the "reasonable" annual increase, can it be used to cancel the contract without fees?