EE

EE Outage Report in Blackwood, Caerphilly County Borough, Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 03/10/2026 12:20

March 10: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Blackwood, Treharris, Cardiff, Newbridge, Caerphilly, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash, Cwmbran, Abertillery and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomTreharris Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • safcscott89 Scott (@safcscott89) reported

    @EE hi i upgraded my phone via telephone 11 days ago had the order conformation email and paid for delivery.. Never heard anything since so decided to track it and its saying it has been cancelled?! No email to tell me or anything shocking service

  • grobelaar Ian James (@grobelaar) reported

    @EE I've had 3 chats with your staff - 3 times a failure to understand that they've erroneously put my Apple Watch on a Family Member plan. I never asked for this, I made this explicitly clear from the start and still the same wait 24h, re-pair your Watch rubbish.

  • SmmcSue suemcdonnell (@SmmcSue) reported

    Called @EE to discuss upgrade options yesterday, had to use the SMS system - still waiting for my options to be sent to me. Terrible service on offer. Will try and speak to a human today - if no good will try other network offers.

  • Laurahoban2 Laura hoban (@Laurahoban2) reported

    @EE hi I need help with my bill. I dont know why I've been charged so much

  • XboxOneReece 🎮Abomination Gaming🎮 (@XboxOneReece) reported

    @MorleyyXX @EE The other was I was looking at which I really want, but not only is it out of stock, but again, stupid upfront cost on low tariff, was the Samsung S20 FE.

  • sallib37 Salli Breton (@sallib37) reported

    @EE it has now been weeks where the signal is so bad that there is no signal at all - what is going on please and what are you doing to compensate as I am paying the same each month for no service .

  • PatVieira04 Patrick Vieira (@PatVieira04) reported

    @AsusROGPhone3 Where is the WiFi calling option in your settings? I'm using the @EE network in the UK. My signal at home is terrible and I've been searching for the setting for weeks now!

  • LuluSulli Louise O'Sullivan (@LuluSulli) reported

    @EE I have been going round and round in circles with the website and the app, which are the worst I have used, and it looks like I can’t get a data add on without being next to my Mifi… Is this the case? I really need to add-on but it won’t let me as I am not near to it!

  • HammyPics ARImages (@HammyPics) reported

    @O2 @r4anhughe5 I’d happily join O2 again but @EE have me locked in for a while still. Can I get out of my contract if they can’t get me basic service at my postcode?

  • BlankFrank__ Lien Setab (@BlankFrank__) reported

    @EE lost track on how many times I've called to resolve an issue. Always promised a call back that never happens Phone and network still unreliable pointlesss owning Nearly £50 a month for a network with virtually no coverage in my area EE.