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EE Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/01/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, Aberdare, Cardiff, Blackwood, Tonypandy, Cathays, Porth, Ynysddu, Treharris, Cwmbran, Ferndale, Pontypool and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomPontypridd Internet
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet

Community Discussion

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EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • holliwards Holli (@holliwards) reported

    @EE I got told to phone them and explain so i did, to be told the phone lasts 14 hours which im assuming they werent using it so obviously it would. Its on its way back to store now as they just reset the software - which isnt the issue. It is unbelievable 1/2

  • AnettaBanks Anetta Banks (@AnettaBanks) reported

    @EE NO SIGNAL ON EE FOR MANY HOURS NOW. WHAT S UP ? CANNOT USE THE PHONE

  • Sabbas0000 S4884S (@Sabbas0000) reported

    @Tweeter_Of_Two @EE What a stupid reply

  • osama_hm02 osama (@osama_hm02) reported

    @EE I recently bought a 200gb standard offer and added a student discount. Email confirmation was sent and I called and they Kept telling me there’s an issue with the system and your student discount won’t work even though I have a screenshot receipt of it going through. (1)

  • Nicfarrugia03 NIC (@Nicfarrugia03) reported

    @EE sort your service out been down all day and looking no hope of coming back any time soon you bost about being the best service provider in the uk what a joke...had no info about when it's coming back on either #eedown #eestilldown #poorcustomerservice

  • mikechuders Michael Chudleigh (@mikechuders) reported

    @EE what's going on with the signal at SS7 3XP it's been down for 2 days now, the website just says you are aware of the problem

  • J3ffWode J3ff (@J3ffWode) reported

    @EE Free? But don't t you have to "continue to invest considerably into [your] leading customer services and award-winning network"? I feel like £2 a day to receive emergency texts is fair and reflects the level of concern for your customers

  • jennyambrose2 Jenny Ambrose (@jennyambrose2) reported

    @EE our ee phones and ee work phones have awful reception in new build house. No thick walls and postcode saying we should have excellent reception. What can we do?

  • SEsseenyne Stephen Esseenyne (@SEsseenyne) reported

    @EE Yes, everything was sorted. A seven minute call took 30 minutes. It smarts a little. I was ringing to cancel the broadband.

  • PHILMORRISMBE Phil Morris MBE (@PHILMORRISMBE) reported

    So sick of @ThreeUK signal where ever I go in the Uk, city or countryside. I’ve been loyal but time to go! @EE any good folks?