EE Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Hengoed, Newport, Cardiff, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Blackwood, Newbridge, Tonypandy, Porth, Pontypool and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Internet | |
| Hengoed |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Newport |
Phone |
Community Discussion
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EE Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nic
(@niknood) reported
@EE How not to retain a customer. On Wednesday promised a call back on the same day which still hasn’t happened. Also 2 emails not responded to.
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Natalia
(@TallyWalshy) reported
@TalkTalk Your only suggestion is to use my mobile data when there is no service where I live, right ok. @EE have provided me with emergency WiFi vouchers yet my actual provider have no alternative to give me? I’ll be changing my provider ASAP. Formal complaint incoming.
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Sid
(@s4ddique) reported
@EE have started to open, log and close complaints as soon as one hangs up. New practice demonstrates complaints are being logged and addressed in lightning speed. Reality; issues unresolved, no proper investigation, escalation process or resolution to the problems. @Ofcom
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Stevie K
(@the_k_bizzle) reported
@EE If it wasn't for your ultra fast 5G network I would have had no connectivity. EE is the best! #VirginDown
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Vicky Herron
(@icklesticks) reported
@EE hi, ive just bought TNT sports and its not activating or showing once I've put the order pin in. Can you help please?
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Mattchu
(@MattyLeeT18) reported
Missing your product? Given wrong advice when sold something at a @EE store. This is a common occurrence recently and ee seem to not want to solve any of the issues. It goes as far as people like @Nomme1992 ordering something and not getting the device in the box on arrival.
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Syrie Brown
(@Syrie8Brown) reported
@EE Before I left the Uk. Customer service advised that U should dial 150. This do not work. The App has an error message as does the website. I need to pay my bill
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Michael McCrory
(@MichaelMcCrory) reported
@EE - Concrats you are in the top 2/3 worst customer services in past 40 years Absolutely terrible
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Shaun Wood
(@Nomme1992) reported
@EE As I said @EE you need to be held to account, until you sort out you awful logistics handling and poor customer care. I feel that this unfortunately whilst this may get resolved for me, many more will suffer a similar fate and now the principle of this is far more important than simply 1 iPhone delivery. Whilst I demand to have the item delivered as it should, as it is a breach of contact not to, you should now consider the wider implications this has on EEs reputation across the UK and undeed the world.
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dr nic groombridge
(@criminology4u) reported
@EE Customer here. Why can’t i get ch 5 action on my tv? Just on App