EE Outage Report in Blackwood, Caerphilly County Borough, Wales
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The latest reports from users having issues in Blackwood come from postal codes NP12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Pontyclun, Caerphilly, Cardiff, Merthyr Tydfil, Cwmbran, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Total Blackout | |
| Pontyclun |
Internet | |
| Newport |
Total Blackout | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ann (without the E)
(@AnniMurf) reported
@karenwhitefood2 @EE Checked coverage for you and it's saying customers reporting issues in CH1, CH2 and CH3.
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Poppet
(@poppet8137) reported
@EE hi, no network in SN10 area again, been up and down since the weekend, any idea when it will be back up and running??
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Gabs
(@lukepaulgabriel) reported
@EE is there anyone I can talk to about upgrading my contract? Looked online but the deals on there are pretty poor compared to other providers at the moment
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Bex
(@HFC_sw20) reported
another day, another@bunch of money wasted on @EE absolutely shocking lack of calling signal, just about got 4g sat in my truck about a mileaway from the house. sort it out ffs!
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shukacatering
(@shukacatering) reported
@EE I have been without a working sim card for 10 days. Not a single EE tech on phone/ in store is capable of helping to find the source of the issue. I have lost thousands £ in business & have wasted days going back & forth to different EE shops & hours on the phone.plz help!
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Chris de Souza
(@chris_de_souza) reported
@EE what is the point of having a team dedicated to helping customers, when there is no response? @MarcAllera can you please get involved as I am a paying customer who is very concerned about the poor service levels received after just 2 months. It really is awful and please help
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SteveCH
(@SteveCHlr110) reported
@EE @MarcAllera Hi just letting you know your Exec Office has just trashed my 32 yr loyalty since Hutchinson days over a discount set by legal director over SERIOUS SECURITY BREACH! Nice to know how appallingly you treat such loyalty. In ofcom hands. Im off to Tesco Mobile🤬🤬🤬
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Chris de Souza
(@chris_de_souza) reported
@EE @MarcAllera encouraged to move from BT mobile to EE. What a disaster - 2 accounts were set-up! One in error & clearly for commision based purposes. Now receiving threating letters about debt collection agencies & getting a default. Can someone please help?
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Paula Allison
(@tufty2222) reported
Hi @EE Still no signal in Wiltshire SN10 after several days - any update on this would be appreciated.
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Emily Turnbull
(@TurnbullEmily) reported
@EE I ended up phoning on 3 occasions with no help and got cut off each time. I finally got through to a lovely guy called Kyle who sorted it all out for me. Thanks for the support, however I wish the support was the same across the board and not just from an occasional person.