EE

EE Outage Report in Blackwood, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 03/19/2026 08:00

March 19: Problems at EE

EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Merthyr Tydfil, Cwmbran, Newport, Cardiff, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomMerthyr Tydfil Wi-fi
United KingdomCwmbran Phone
United KingdomCwmbran Phone
United KingdomNewport Wi-fi
United KingdomNewport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • coolgirlsali 👩🏾 (@coolgirlsali) reported

    @EE I have a roaming add on for my £20 plan which worked fine in Germany + Austria but it’s not working in USA - what do i do??

  • Benji_Vor22 Ben John Elliott (@Benji_Vor22) reported

    @EE Currently abroad and using the EE abroad number as my phone has stopped working, I’ve been calling for 5 hours now and all I get is “We’re really busy and unable to put you through to anyone” then they end the call! I desperately need help!!

  • Rucksackwriter R J Oakley (@Rucksackwriter) reported

    ... didn't 'need to do anything' told solve my query and started throwing accusations at me when I pointed out her attitude was really bad. So disappointed - this is not what I expect from @EE. Why should my Mum pay £10 because their engineer didn't call her? Rubbish service...

  • BlindLemonHarv Blind Lemon Harvey ⭐️⭐️ (@BlindLemonHarv) reported

    @EE When are you going to sort out the Wi-fi at Wembley Stadium. It’s awful.

  • Shitsgigglesng1 Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England

    Poor Polly at @EE ...she wasnt contemplating work a saturday evening and having to answer the phone to me having a poo! It coulda been worse! It could have been @midgetvernon8 Calling them as he whatsapp craps on the vid call! #itshowiroll #poocrimes #satonthegaryglitter

  • CotyHS2 Ian Moss (@CotyHS2) reported

    Out of data, out of control. WTF are you on about @EE? Shut right up.

  • DavidR17 David Reaney (@DavidR17) reported

    @EE hi my Apple Watch contract is due to end on 24th September and my direct debit comes out 23rd September I want to cancel my contract on 23rd September would I be able to with it ending on 24th?

  • AlexMason000 Alex Mason (@AlexMason000) reported

    @EE service in Hampshire appalling and been to Isle of Wight today is even worse. @NokiaMobile G50 owned for 7 months, very laggy, slow, battery only lasts for half a day. Not fit for purpose. Would like a response please and to give notice on EE account

  • cafcmodlewis L Dawg (@cafcmodlewis) reported

    @EE any reason why my coverage in BN1 has been poor past two weeks? Have same issue on my work phone is EE. Thanks

  • KyahMusic Kyah_Music (@KyahMusic) reported

    @BenConsiglio @EE I've had problems since toping up with a PAYG voucher since 3 days back. It topped up but in this new app it had it as credit and not a £10 pack. CS activated the pack but still no data but I can make calls.