EE Outage Report in Blackwood, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Blackwood come from postal codes NP12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Newport, Cardiff, Porth, Blackwood, Hengoed, Pontypool, Caerphilly, Mountain Ash, Treharris, Cwmbran, Abertillery, Tonypandy, Pontyclun and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Wi-fi | |
| Newport |
||
| Pontypridd |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet | |
| Newport |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Little Ghost
(@GhostGirl1874) reported
@Storz79 @EE Same issue, can’t watch the football
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Selina JS 🏴🇩🇪🇬🇬🏴⚒️
(@selz_j) reported
@EE Hi, I want to cancel a SIM only contract I have with you, which expired last October. I can't call you from the number as the sim is in a mobile hotspot device. How best can I go about cancelling the contract as I don't need it anymore?
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📈 Retail Trading Realities
(@RTR_Forex) reported
EE Broadband, connection is down since last night @EE, how am I gonna do my work ?
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📈 Retail Trading Realities
(@RTR_Forex) reported
EE Broadband broadband connection is down since last night @EE, how am I gonna do my work ?
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Geoff Banks
(@geoffbanksbet) reported
Wife lost her phone Calls @EE asking for e sim replacement, takes ten minutes to speak to a person Operator says 'we need to send a verification to your mobile phone' Just how thick are today's call centre dollies? And how poor is EE "we pride ourselves on good customer service'
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#Papa
(@RFCXII) reported
@EE @gerardcassidy My new EE broadband is really bad. I was getting over 200mbps with bt, getting 50+ with EE. Thats manageable but it's upstairs that's rotten, even with using Ethernet through the electric sockets using plug in adapters I'm only getting like 14mbps on my PC, rubbish
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Hugh Toner
(@scoobyhugh8) reported
@EE trying to speak to your customer service as our home phone isn’t working and having major issues contacting you
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Lowri Rees
(@lowrai) reported
@EE are you having network issues? I can’t use my phone unless connected to WiFi and it’s causing problems with work!!
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Daniel Woodley 🏴🇬🇧
(@dwoodley1990) reported
@EE I am having major issues with my 4G connection. It states I have 3/4 bars but applications don't load, web pages such as Google and Ege also don't load. Has happened for the last few days. Works fine connected to WiFi!
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Katy storie
(@Storz79) reported
@EE please can you help with the new discovery plus app update not recognising my ee subscription that includes sport but now isn’t recognised