EE Outage Report in Blackwood, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Blackwood come from postal codes NP12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Aberdare, Cardiff, Pontypridd, Blackwood, Tonypandy, Cathays, Porth, Ynysddu, Treharris, Cwmbran, Ferndale, Pontypool and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Total Blackout | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Aberdare |
Phone | |
| Aberdare |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Vince ⚒️🏴🇬🇧
(@sirpercy73) reported
@EE Your phone signal in central London is totally unacceptable It’s been weeks now Terrible
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Adrian Logan
(@1adrianlogan) reported
@EE I’m trying to gauge how many other people are having constant problems like me with the inferior service you are providing. My original complaint from September/October still has not been resolved
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TryingToUnderstand
(@Trying0Learn) reported
@EE What if the issue is that item does not fit? For example with the earphones. If you purchase it and then keeps falling off. Can the item be returned if this is requested the same day it’s received
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 @EE Well, gotta go, I’m at the checkout page now. Oh ****, I forgot - How am I supposed to sign for... The phones you never sent out…
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Pr4Change
(@PR4change) reported
@HEW5Y @EE Ee have attrocious customer service
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Adrian Logan
(@1adrianlogan) reported
@EE I’m trying to gauge how many other people are having constant problems like me with the inferior service you are providing. My original complaint from September/October still has not been resolved
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TryingToUnderstand
(@Trying0Learn) reported
@EE @EE because I have received mixed messages when I call the support team and they say they don’t accept returns after the original packaging of the earphones has been opened for health and safety reasons.
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 @EE Well, gotta go, I’m at the checkout page now. Oh ****, I forgot - How am I supposed to sign for... The phones you never sent out…
-
TryingToUnderstand
(@Trying0Learn) reported
@EE @EE because I have received mixed messages when I call the support team and they say they don’t accept returns after the original packaging of the earphones has been opened for health and safety reasons.
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Vince ⚒️🏴🇬🇧
(@sirpercy73) reported
@EE Your phone signal in central London is totally unacceptable It’s been weeks now Terrible