EE

EE Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 11/21/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Porth, Newport, Pontypool, Merthyr Tydfil, Cwmbran, Aberdare, Treharris, Ferndale, Pontypridd, Hengoed, Caerphilly, Abergavenny, Blackwood and Tonyrefail.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomPorth Internet
United KingdomNewport Internet
United KingdomPontypool Wi-fi
United KingdomPontypool Phone
United KingdomMerthyr Tydfil Internet

Community Discussion

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EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • matsteiner 1mat steiner #progressivealliance #climatechange (@matsteiner) reported

    @EE pls DM me. Ordered new phone for son to be delivered to EE ago at uni. Shop says if I’m not physically there (him with my ID no good) phone returned, refunded, must order again, two weeks, still cannot be sent there. PATHETIC fail by ee. Contact me now

  • PaddyMoretti B.P. Crawfordetti🍀🐺🍕 (@PaddyMoretti) reported

    @EE absurd three calls all over ½hour, only alling because a PUK code won't work. Transferred the last of 3 accounts from BT to you. Looks like a double bill in these times if you won't fix it.

  • tis_smith Tis Smith 💭🧜🏻‍♂️ (@tis_smith) reported

    @EE is the network down just now?

  • mauricerkelly Maurice Kelly (@mauricerkelly) reported

    Me: I’ll buy an @EE SIM to see what the network is like at the new house, and maybe move 4 accounts over to them if it’s good. @EE: Nah mate, our ****’s so broken we can’t let you top up. Also we’re not available to help.

  • jpkeates John-Paul Keates (@jpkeates) reported

    @Calico_ribbon @NoelScaling The charming people @EE charged me £479.50 to terminate my wife's contract when she died. Dead people are obviously a profit opportunity for some people. Never touching ee for anything ever again.

  • Hexxeh Liam McLoughlin (@Hexxeh) reported

    @EE do you know if 5G roaming is a setting that has to be enabled? My EE data PAYG SIM for my iPad is getting great 5G, but my PAYM Pixel 6 Pro has very poor 4G, both in the same location.

  • GunnerDZ16 BR (@GunnerDZ16) reported

    @EE you keep disappointing more and it’s sooo frustrating trying to get hold of or get a simple thing changed on my contract I’m very close in cancelling all my contract with you… I have been with @O2 for 15 years I never had a slight issues with them. you claim to be the best.

  • SMRchamps55 Scott® (@SMRchamps55) reported

    @EE is there an outage in the South Lanarkshire area?

  • ace110uk A. Abedi (@ace110uk) reported

    @EE 👎🏻 17 years being a loyal customer only to be messed about from your customer services for a week and not providing professional service. Really dissatisfied and disappointed. Goodbye from 3 customers as we will be moving to @VodafoneUK 👍🏻 who understood our need and actioned

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Your app is extremely difficult to set up!! I have had trouble in the past on other phones, and this time it won't accept my address, even though it automatically searched for it!!! I reckon your server is faulty!!!! #skynews #gmb