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EE Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 02/12/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Pontypool, Caerphilly, Porth, Mountain Ash, Treharris, Blackwood, Cwmbran, Abertillery, Newport, Tonypandy, Pontypridd, Pontyclun and Ferndale.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomHengoed Wi-fi
United KingdomCardiff Total Blackout
United KingdomPontypool Phone
United KingdomCaerphilly Internet
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • owainharris3 Owain Llŷr Harris (@owainharris3) reported from Porth, Wales

    @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • dklthomas6666 Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • mikeconjoice Mike Conjoice (@mikeconjoice) reported from Blaenavon, Wales

    Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FrightenedAF Frightened And Scared #StandWithUkraine🇺🇦❤️ (@FrightenedAF) reported

    @EE I'VE JUST PAID MY BILL AND SIGNAL STRENGTH IS NON EXISTANT ALMOST. WHAT THE HELL AM I PAYING 110 QUID A MONTH FOR? FALSE ADVERTISING A 5G SERVICE THAT BARELY WORKS!

  • jimmufc7 Jim Jones 🇾🇪 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jimmufc7) reported

    @EE Still can’t log in @ee your service is pathetic

  • mev1508 Kevin Campbell (@mev1508) reported

    @EE what a disgraceful service you have provided me. Ordered broadband 7 weeks ago and still nothing, now got an email saying it could be another 12 weeks to get full fibre installed 😡. Also told full fibre is my only option for broadband at my property.

  • Bella41368329 solo girl (@Bella41368329) reported

    Kmt @EE the flipping worst company. Misold a broadband and TV package and since I’ve changed to fibre one the broadband keeps cutting out.

  • Simmerdownbaby Bobbylarge (@Simmerdownbaby) reported

    @EE I have had no broadband since Friday used all of my data and the service updates are rubbish

  • GrahamB69496791 Graham Bailey (@GrahamB69496791) reported

    @EE I want to know why I cannot speak to a Manager about the fraudulent use of my account and the astronomical bill for a service I did not sign up to!.

  • caspertopcat Elaine McCullough (@caspertopcat) reported

    I have had enough of @EE since I renewed my mobile and broadband with them in September I have had issues every month. The amount of aggravation and nuisance is beyond belief. As soon as I can I am changing provider. Terrible service all round.

  • TallyWalshy Natalia (@TallyWalshy) reported

    @TalkTalk Your only suggestion is to use my mobile data when there is no service where I live, right ok. @EE have provided me with emergency WiFi vouchers yet my actual provider have no alternative to give me? I’ll be changing my provider ASAP. Formal complaint incoming.

  • Nomme1992 Shaun Wood (@Nomme1992) reported

    @EE As I said @EE you need to be held to account, until you sort out you awful logistics handling and poor customer care. I feel that this unfortunately whilst this may get resolved for me, many more will suffer a similar fate and now the principle of this is far more important than simply 1 iPhone delivery. Whilst I demand to have the item delivered as it should, as it is a breach of contact not to, you should now consider the wider implications this has on EEs reputation across the UK and undeed the world.

  • Simmerdownbaby Bobbylarge (@Simmerdownbaby) reported

    @EE That is useless as well just a text service