EE Outage Report in Blackwood, Caerphilly County Borough, Wales

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Blackwood, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, Pontypool, and Mountain Ash.

City	Problem Type	Report Time
Newport	Internet	2 days ago
Pontypridd	Internet	2 days ago
Blackwood	Wi-fi	2 days ago
New Tredegar	Wi-fi	3 days ago
Newport	Wi-fi	4 days ago
Newport	Total Blackout	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 2 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  lee williams (@thelee_x_w) reported 3 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Simon Latham (@Welsh_Si) reported 9 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  lisa marshall (@lisa150_5) reported 12 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Tudor Brewery (@Tudorbrewery) reported 13 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Christopher Guy (@ChrisJG1988) reported 14 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Michèle Seren💙 (@MicheleSeren) reported 17 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  lisa marshall (@lisa150_5) reported 20 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Magic Man (@MagicMerry88) reported 30 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 32 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  lisa marshall (@lisa150_5) reported 34 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Lee Webster (@leeweb79) reported 39 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 41 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  sheryl fussell (@chickenshed24) reported 45 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 47 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  sheryl fussell (@chickenshed24) reported 47 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Stephen Davies (@man_of_gwent) reported 49 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  Sarah Lewis (@drsarahjlewis) reported 51 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Ben Williams (@BenThatFlies) reported 53 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Magic Man (@MagicMerry88) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@Jthoqui) reported 12 minutes ago

  @EE I've also tried that but it still doesn't work

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿≋𝕀𝕤𝕝𝕖𝕤≋𝕄𝕖𝕕𝕚𝕒≋ (@IndyLive_Isles) reported 13 minutes ago

  @EE So, what you're saying, is there is a congestion issue, aka a fault? But, coverage checker advises no congestion & the fault status page reports no fault. B U T nobody can connect ? Sounds a fault, to me. Why does your site no just tell folk? It's been months, pal.

• 
  . (@summersun2111) reported 15 minutes ago

  @EE just had the beset service from one of your team. I called to leave due to previous bad service but the person I spoke to was great and I have stayed with you for another 12 months due to his service

• 
  Kane (@KaneCheshire) reported 16 minutes ago

  @EE Then get an estimate from the third party so you can pass it on. You obviously have internal estimates because you won’t just have engineers hanging around until it’s safe, they’ll be reallocated. I think it’s time you give me the compensation for the 6 months I never claimed.

• 
  Kane (@KaneCheshire) reported 17 minutes ago

  @EE “Growing frustration” is a great way to put “utter discontent with a network provider being unable to provide a network for weeks that they’re happy charging everyone for unless they beg for compensation”

• 
  mark (@IAmMarkGraham) reported 18 minutes ago

  @EE are there issues with mobile data in the Coventry Area? I havent had an internet connection since 9am yesterday morning

• 
  Russ Michaels (@RussMichaels) reported 20 minutes ago

  @EE @emzee2908 I believe I found the cause. After I changed the password, the app on my wifes phone was obviously still trying to login with the old password. I assume this was causing too many faile dlogin attempts and also locking me out as well.

• 
  mucktruck2020 (@mucktruck2020) reported 20 minutes ago

  @EE hi when will the issue in the fk10 area be fixed , been all day

• 
  JB (@JB10MILLION) reported 20 minutes ago from Addingham, England

  @EE I have no phone signal. Yet again ....and again I wasn't informed of the 'planned work'.. even I though I was informed last time this happened that I would get an e mail about any 'planned work'...beyond a joke now

• 
  Ash (@SmashR_001) reported 25 minutes ago

  @EE Sure, thanks for that. Is there any compensation EE will offer for the Wifi being poor? I don’t pay for a poor service.