EE

EE Outage Report in Blackwood, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 12/18/2025 09:05

December 18: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Newport, Cardiff, Tonypandy, Caerphilly, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Cwmbran, Ferndale, Pontypool and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Phone
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • mrsvpricetweets Vicki Price (@mrsvpricetweets) reported from Gilwern, Wales

    @EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Luna_LadySAS Luna Lady (@Luna_LadySAS) reported

    @HayhurstDarren @LofthusSuzanne @EE I noticed the price hike in phones. I just got iPhone 14 Pro if you got a contract through EE it was about £600 more. I bought direct from apple. I’ve been caught in the past it’s horrible. Hopefully not too long left for you and get back to a better deal.

  • Dare2Noble Nöbez 🏴‍☠️ (@Dare2Noble) reported

    Love how @EE have had no problem using my bill by the 3.9% smooth operation no worries taking the money. Yet I’m left with poor signal and no solution? Absloute joke

  • iamrkhanda rkhanda (@iamrkhanda) reported

    @EE Is service down at the moment ?

  • RJM769 richard john mcphail (@RJM769) reported

    @EE Could help by telling us why mobile phone contract prices have went up over 14%. Daylight robbery.

  • BenShires Ben Shires (@BenShires) reported

    @EE incredibly disappointed with the customer service call I’ve just had. In a nutshell: paid for two weeks overseas roaming for honeymoon last year; 11 months later turns out I’m still paying for them! Offered only a 6 months refund. Surely that can’t be right? Please help

  • KayStanton Kay Stanton (@KayStanton) reported

    @EE signal issues in Barnet area since yesterday when this be fixed? Just have the one bar usually a full signal

  • GemmaKenward Gemma Kenward 💙 (@GemmaKenward) reported

    @EE my husband is with ee and we are in Dublin in Ireland.His mobile has no signal here. We have checked all his roaming etc as per help pgs on the ee website and it still isn’t working. As he has no signal we cannot send msgs so can’t text 150. Can someone please advise?

  • EMSxMUA031221 EMS (@EMSxMUA031221) reported

    @EE When ******** are you fixing your **** app? Same error last month. Useless arseholes. What is the point in this bastard app when you can do **** ALL with it?! You can ring me for my money. Not chasing you pricks.

  • SarahHeald1 Sarah Heald (@SarahHeald1) reported

    @EE can you help, I have topped up my credit but you have taken the money twice?

  • linguist1980 Dr Chris Martin SFHEA 🇪🇺 (@linguist1980) reported

    @EE has there been a signal outage in the WS10 area please? I have lost 5G, 4G and 3G. My signal has ‘E’ and will not connect to the internet.