EE Outage Report in Blackwood, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Blackwood come from postal codes NP12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Blackwood, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Blackwood, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Tonypandy, Pontypridd, Caerphilly, Blackwood, Treharris, Pontyclun, Cwmbran, Porth, Ferndale, Aberdare, Cathays and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Lisa Howells
(@lhowellscuro) reported
from
Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@philpete) reported
First experience as a new @EE customer is being on hold for over 30 mins to complete my purchase… not great, is it?
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Khaled Hassan
(@Khaledhzakariah) reported
@bt_uk and @EE are two of the most dishonest companies I ever had to deal with. Agents mis-selling products, lying and then charging clients for services they never wanted. I have been in a mess with these two for two months now. Absolutely mind-blowing!
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Claire Hinton
(@ClaireEHinton) reported
@EE Could I have an email to make a complaint please or a direct number for your complaints department? I am so shaken up right now, Alan needs his calls looked into.
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Max 🙃
(@Maxuk83) reported
@EE is the app down? Last 2 days now, every time I open it it just says to try again later. What's going on?
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Steve Wright
(@BedsGooner) reported
@EE knock, knock, is anybody in customer service? Son on hold for over 1 hour (via 150)! Trying to re-arrange delivery of his new phone, delivery guy would not hand over today as he reckoned my son requested setup support (he didn't) and wouldn't hand it to my wife🤬#useless
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jcudesigns
(@jcudesigns) reported
@OpenreachHelp @Ioan_Said @EE Again here you've offered to help someone even though their provider is in contact with you!
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Sam
(@glowfitsam) reported
@EE I’ve had just sat holding on for 30mins trying to speak to someone in customer svs, is your telephone system working?
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Bobby Chakraborty
(@Boblex) reported
@EE I'm having a problem with 4G signal/network in my area
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Kiera Chapman 🍃💚🍃💙🦉
(@drkierachapman) reported
@c_j_d @EE This is such a huge issue, across banks, government agencies, and all kinds of companies. Why can't they all sign up to Tell Me Once?
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Abbi Pitt
(@abibaggagl) reported
@ee Can someone please contact me URGENTLY? I spent 2 hours on hold this morning and didn't get to speak to anyone. Managed a live chat this afternoon which clarified some of my problem. I then proceeded with my order and now it wants me to call you! I've stuck in a queue again!