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EE Outage Report in Blackwood, Caerphilly County Borough, Wales

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The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 12/27/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Aberdare, Cardiff, Pontypridd, Blackwood, Tonypandy, Cathays, Porth, Ynysddu, Treharris, Cwmbran, Ferndale, Pontypool and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomAberdare Phone
United KingdomAberdare Phone
United KingdomCardiff Phone

Community Discussion

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EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Littlek91595161 WEE GINGER DUG (@Littlek91595161) reported

    @EE thanks EE now I’ve no money to live on for 2wks but I’ve a got phone I can use to call all my creditors to tell them I can’t pay them cause you come in ***** nilly and take that will help my heart condition and depression no ends thanks a bunch.I will starve for 2wks

  • Debs6587 Deb (@Debs6587) reported

    @EE hi, last couple of days have not been able to make calls , no signal, is there a problem in my area ?

  • StefanPierre Stefan-Pierre (@StefanPierre) reported

    @EE please help me! My phone won’t connect to the network it’s urgent 😧

  • Littlek91595161 WEE GINGER DUG (@Littlek91595161) reported

    @EE Well considering you messed my bill up I’ve now got to starve and be cold for the next 2wks due to a **** up wi my billing so my depression has now hit an all time low as cost service they aren’t worth a damm...

  • Hikari_Yamii Josh (@Hikari_Yamii) reported

    @EE my phone has stopped fast charging AGAIN. Any help with this?

  • Grantybhoy93 grant (@Grantybhoy93) reported

    @EE Was mwnt to have an email regarding ps5 as part of my contract that was taken out 3 weeks ago.. but never happened phoned three times and told was online .. missed it ... Great day overall 👍 will be jumping ship after contract us up

  • Lintz18 Nathan Lintern (@Lintz18) reported

    @EE can you help me. I had two phones which contract ran out in dec last year. Spoke to someone in march cause of covid and job issues i wanted both on payg tarrifs. Happened yesterday one phone was fine the other is completey dead. Cant dial or anything. I think sim is canc

  • MartinD71880348 Martin Dean (@MartinD71880348) reported

    @Grantybhoy93 @EE I missed it too as on the Internet on my mobile it wasn't showing up as available till AT LEAST 8.15am!!!! I never got an email either!!! Hopefully we will both get a ps5 next time EE have a drop!

  • mynewepisode owner of the shadows (@mynewepisode) reported

    @EE Sinc today in the morning my internet is so slow I did a test and for download is 0.20 and for upload is 0.05 and when I call customer service they said that my area have a good signal. But I cannot use my data properly and my 4GEE WiFi the same. Help me please.

  • Codders95ATL Codster!🚺 (@Codders95ATL) reported

    @EE I can upgrade from tomorrow.. is tomorrow also the time I can cancel my contract without any fees also?