EE

EE Outage Report in Blackwood, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Blackwood come from postal codes NP12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Blackwood, Caerphilly County Borough, Wales 01/17/2026 17:40

January 17: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Blackwood, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Tonypandy, Cardiff, Newport, Cwmbran, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Cathays, Ynysddu, Treharris, Pontypool and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy TV
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • WelshROK Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • dragon123456654 dragon123 (@dragon123456654) reported from Abergavenny, Wales

    @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • kevpercy84 kev percy (@kevpercy84) reported from Abergavenny, Wales

    Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LewtonSerena5 Elizabeth Lewton #ukcitizen2021 #HoldTheLine (@LewtonSerena5) reported

    @YardleyShooting @EE They want you to hang up🤯🤯

  • iannock Ian Nock (@iannock) reported

    @EE Nor should it require customer reporting.

  • wiltsrednecks99 BadgersNadgers 🦡 (@wiltsrednecks99) reported

    @YardleyShooting @EE Sadly- The service world is broken mike, nobody gives a Fck anymore, let alone the demoralised minimum wage folks in the @EE call centres. Customer service is just not important to them. I gave up, stopped paying EE and they had to engage then 😡 Now with giff gaff Good luck 🤞

  • Edd_ Edd (@Edd_) reported

    @EE Unless you live in the ormskirk area. Giving money off a bill doesn’t give us a good signal! How about mending the mast?

  • MrsSHA123 SHA123 (@MrsSHA123) reported

    @EE good morning. I signed up to a new SIM only contract yesterday. As I’m existing EE customer am I right in thinking I’ll use continue to use the same SIM card? Can you confirm when my new contract will be activated and will be able to see details in my EE account. Thank you.

  • lee_hallam Lee, and all that... (@lee_hallam) reported

    We should not live in an age where u CANNOT get a signal ( thats right not even two bars ) in a very big built up area where two of your major rivals are competent @ee . Absolutely horrendous service and will not be renewing . Best network… whatever #ee

  • YardleyShooting Mike Yardley (@YardleyShooting) reported

    Still holding with @EE. I've been on the phone for over 2 hours today and yesterday. Nothing resolved. I can't even get a 'deadlock' letter so I can take them to the Ombudsman. These systems are all broken, and we suffer... and still pay.

  • ElBeardo_Crypto El_Beardo 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ElBeardo_Crypto) reported

    The new @EE app is a real disappointment. Dull, boring and slow. The old style was way better. Not sure who you brought in on this but I am very unimpressed.

  • SCrowder90 Simon Crowder (@SCrowder90) reported

    @EE I have had ongoing issues with my broadband since joining recently and have tried sending numerous emails/called and been ignored. I have had engineers out and a new router but it is still not working. I need to cancel but I have been ignored and need this sorting ASAP.

  • BFJD32 D (@BFJD32) reported

    @EE have been a loyal customer since you was one2one. Looking to upgrade 2 phones but no deals or anything for loyal customers. Looks like I am going to a different network @SkyUK seems to be offering the best deals.