EE Outage Report in Abertillery, Blaenau Gwent, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Abertillery come from postal codes NP13.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Abertillery, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Abertillery, Blaenau Gwent, Wales
The most recent EE outage reports came from the following cities: Abergavenny, Hengoed, Blackwood, Cwmbran, Abertillery, Newport, Caerphilly, Merthyr Tydfil, Pontypool and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Abergavenny |
Internet | |
| Hengoed |
Phone | |
| Hengoed |
Phone | |
| Blackwood |
Wi-fi | |
| Hengoed |
Phone | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Abertillery, Wales
Latest outage, problems and issue reports in Abertillery and nearby locations:
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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dragon123
(@dragon123456654) reported
from
Abergavenny, Wales
@EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Rob O'Keefe
(@WelshROK) reported
from
Merthyr Tydfil, Wales
@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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kev percy
(@kevpercy84) reported
from
Abergavenny, Wales
Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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kebab
(@kenandavestone) reported
from
Newport, Wales
@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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kebab
(@kenandavestone) reported
from
Newport, Wales
if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Allan Logan
(@LoggieRrfc1) reported
@SwanyThaRed @ScotlandNT @EE Personally thought robbo had a crap game
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DandyLion
(@DandyLion786) reported
@EE getting a ‘SIM card not registered’ error message. Only able to use my phone on Wi-Fi - not able to use your (poor) customer support through 150 or via another phone (just confirms other phone is fine). How do I contact you? @Ofcom
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Lewis Maclean
(@LewisMaclean20) reported
@SwanyThaRed @ScotlandNT @EE You watch the game?? They were the two worst players
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i am nobody
(@anybassdrum) reported
@mathertim @Ofcom @EE That makes sense. You basically need to use provider with best coverage in your area. 30 miles away somebody no doubt will be on O2 or Virgin not getting signal whilst another family member on EE or Voda etc having no problems. 👍
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Arrondor
(@Arrondor) reported
@EE - your text based customer service is one of the biggest customer service fails I have ever seen. Promised calls never happen. But please continue to take my money for no network service!
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i am nobody
(@anybassdrum) reported
@mathertim @Ofcom @EE It’s difficult. You enter a fixed term contract on a mobile phone and not a fixed line and therefore your service can and will vary between locations. It’s annoying when you have a poor signal at a location that’s important to you though…
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Tim Lindsay
(@DocTimLindsay) reported
@GNetworkComms down again... Just about ready to beg @EE to take me back.
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Natahlee
(@Natalieplant_) reported
@EE why do I pay my bill to have no signal?
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Steve Rayson
(@steverayson) reported
@EE Hi, I am trying to transfer my number but when i click the link that says fill in this form it just returns me to the same page. So frustrating! Can you help.
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sadie harper
(@sadieha40166032) reported
@EE Hi Russ. I’m not sure the advisor was aware this can be resent. She said she can only send emails through outlook? I’m usually very pleased with the service from EE but today has altered that. Very unprofessional email too.