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EE Outage Report in Abertillery, Blaenau Gwent, Wales

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The latest reports from users having issues in Abertillery come from postal codes NP13.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Abertillery, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Abertillery and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Abertillery, Blaenau Gwent, Wales 02/16/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Abertillery, Blaenau Gwent, Wales

The most recent EE outage reports came from the following cities: Newport, Blackwood, Hengoed, Pontypool, Caerphilly, Porth, Mountain Ash, Treharris, Cwmbran, Abertillery and Pontypridd.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomBlackwood Wi-fi
United KingdomHengoed Wi-fi
United KingdomPontypool Phone
United KingdomCaerphilly Internet
United KingdomPorth Wi-fi

Community Discussion

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EE Issues Reports Near Abertillery, Wales

Latest outage, problems and issue reports in Abertillery and nearby locations:

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelUndercovr RachelUndercover 📚 (@RachelUndercovr) reported

    And it's down again... for crying out loud @EE sort out your broadband. And no it's not my end. Yes I've restarted, and tried different locations/devices.... just fix your network

  • kelefc79 kelefc79 (@kelefc79) reported

    What is wrong with your signal @EE for past few days. Keep getting emergency calls only on and off

  • ChrisDennis5 Chris D (@ChrisDennis5) reported

    Why the hell (myself included) go with @EE?! They claim to have the best coverage in the UK, but most places I go to has crap signal. Make that make sense 🤯🤬🤬🤬🤬

  • AasimSaeedPPP Aasim (@AasimSaeedPPP) reported

    Hello @EE /@EE__SupportTM You have closed my complaint VOL013-974971800184 without resolving it. Broadband faults continue, service is poor, and I’ve had no redress. Under @Ofcom rules and the Consumer Rights Act, this is not acceptable. #ConsumerRights

  • FarmanEngland Farman (@FarmanEngland) reported

    @EE @AasimSaeedPPP EE has worse service in some areas yet they charge highest price

  • m3g9tr0n Spiros Fraganastasis (@m3g9tr0n) reported

    I attempted to test @OpenAI GPT5 today by asking it if @EE has an online chat for its customers, something I knew in advance EE doesn't provide. It ended up giving me a scum page which was asking for money to provide support for EE services.

  • MrsP_A Debra Patterson (@MrsP_A) reported

    @EE THREE complaints now, and still no resolution. Who is training your staff? They're confrontational, contradict themselves, and call the customer a liar. I'm really very unhappy. Oh, and I'm a customer service training manager of 20+ years, so know what I'm talking about.

  • simokin Simokin (@simokin) reported

    @EE I moved to EE because I thought you might be better for small businesses.. how wrong was I! I need to increase my spending cap but your app doesn't recognise my number and your WhatsApp support sends me round in circles. How do I speak to a human to sort this out??

  • AasimSaeedPPP Aasim (@AasimSaeedPPP) reported

    Hello @EE broadband keeps dropping with no fix, no RCA, no ETA, no workaround. Last year you wrongly damaged my credit file. This is unacceptable. @Ofcom please take note. #ConsumerRights #OFCOM & to make it worse no signs of remorse.

  • Clydebridge47 Clydebridge Station (@Clydebridge47) reported

    @EE hi. Have u managed to work out if my sim is faulty on my phone? Emergency calls only, and it says when I try to make a call, not registered to network. Can't even make WiFi calls