EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	E-mail	5 minutes ago
Cardiff	Total Blackout	3 days ago
Cardiff	Internet	3 days ago
Aberdare	Phone	3 days ago
Cardiff	Internet	4 days ago
Merthyr Tydfil	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Ade (@Bubwal) reported 1 minute ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Cath Colleypriest (@CathFluffybob1) reported 6 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Sarah Lewis (@drsarahjlewis) reported 9 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Heidi Wurst (@Heidi_Wurst) reported 12 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Matt (@Matt996) reported 15 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Gareth Lewis (@cllrglewis) reported 26 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Aled Thomas (@AledThom) reported 29 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 29 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  kebab (@kenandavestone) reported 31 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 36 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  K A C E Y (@KaceyEdwards91) reported 40 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Rhys (@TheRhysCooper) reported 40 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  dawn pugh (@dawninyoureyes1) reported 40 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Dan Dineen (@Daniel_Dineen) reported 42 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 44 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Maarten (@MaartenSleeckx) reported 44 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Nathan Fox (@Foxy_005) reported 44 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Ash Lister (@AshL93) reported 46 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Ade (@Bubwal) reported 46 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Magic Man (@MagicMerry88) reported 58 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lace Turner (@LaceTurnerxx) reported 11 minutes ago

  @dave_odogwu @England @EE He’s **** & has won nothing.

• 
  n (@nigsnooker) reported 12 minutes ago

  @EE I tried that through automated chat but all they said was the signal strength in my area was ok but tried to explain its every area i go to its really poor but the person didnt seem to understand what i was suggesting

• 
  Clint Sookermany (@ClintNorDD) reported 12 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Precious Atubobienemi (@PAtubobienemi) reported 16 minutes ago

  @England @EE Reflexively contrarian for a plain highlight caption isn't the move here — nothing about "never in doubt" invites a hot take, it's just fan hype for a goal.

• 
  🕺🏾 (@Slimedworld) reported 17 minutes ago

  @EE need urgent support sent DM

• 
  JanettoCornetto 🤿 (@janettocornetto) reported 21 minutes ago

  @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.

• 
  MarcioMILK (@marciomilk) reported 24 minutes ago

  @EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on

• 
  James G (@jgoodliffe_) reported 24 minutes ago

  @EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?

• 
  Eirian Jones (@OspreylianBlue) reported 29 minutes ago

  @EE just enquired about the deal on offer for 50GB and free EU roaming in your Carmarthen branch to be told it’s for new customers only. Poor service for us loyal customers

• 
  Slam Tastiks (@slamtastix) reported 30 minutes ago

  @EE I have full fibre with you and my internet has been down for couple of days. Why is this? I can't beleive I'm asking this again.