EE Outage Report in Hengoed, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hengoed come from postal codes CF82.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Newport, Cardiff, Porth, Blackwood, Hengoed, Pontypool, Caerphilly, Mountain Ash, Treharris, Cwmbran, Abertillery, Tonypandy, Pontyclun and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
-
Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
-
Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
-
Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
-
Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
-
Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
-
Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
-
Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
-
floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
-
Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
-
Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
-
🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
-
🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
BOF
(@BOFClareriviera) reported
@carlitaswayy @EE I’ve never had both, have you had your phone checked
-
paul fletcher
(@paullufc69) reported
@EE I'm currently on holiday in hurgada Egypt. I have data roaming add on but can seem to connect to any network only WiFi in the hotel
-
Greg Dawes 🅱️🅾️1️⃣1️⃣🅾️©KS
(@GregDawes38) reported
@Apple someone please ask @EE to sort my mother in laws IPhone 15+ out. Usual camera error so was given a replacement then less than a month later the replacement suffered the same problem. Has a loan iPhone 10 but paying for a 15+ sort it out please
-
william benstock
(@will6310) reported
@EE hi there I've been sent a new SIM card as my current SIM is having issues receiving SMS messages will I need to activate the new SIM card when I receive it ?
-
Carly
(@carlitaswayy) reported
@BOFClareriviera @EE Again you need signal for it, it wouldn’t even produce a QR code so I couldn’t load it
-
Anna cakebread
(@Alcakey) reported
@EE absolutely disgusted with the customer service my elderly widowed mum had received for changing broadband/land line number. Taking advantage of those who aren’t IT literate and making them cry on the phone in frustration. I’m fuming.
-
Soundwave
(@SoundwaveCA14) reported
@bt_uk @EE @Ofcom we're a grassroots charity. You gave us terrible service which led to a collections agency chasing us. Where do we send our collections agency as you overcharged us and havent even tried to refund us. Get in touch. You owe us £282 #ConsumerRights
-
Harry Knight
(@hitmanhazza1) reported
@EE @VodafoneUK @ThreeUK could you please tell me why there is a signal black spot around Aldwych and Strand in Central London. It’s been like it for weeks
-
CHT
(@PrometheusCHT) reported
@W98AB @EE I'm going to have to but it's just insanely stupid I can't just use a normal telco.
-
Pellet Marshy
(@PelletMarshy) reported
@MisterUppy My Costco doesn't even get signal because @EE run a telecoms service like infants in a sandpit.