EE Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, and Pontypool.

City	Problem Type	Report Time
Cardiff	TV	1 day ago
Newport	Internet	2 days ago
Pontypridd	Internet	2 days ago
Blackwood	Wi-fi	2 days ago
New Tredegar	Wi-fi	2 days ago
Cardiff	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Ty✌🏾️ (@Tyrone_PT) reported 3 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  kev percy (@kevpercy84) reported 3 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Eddy (@ChrisEddy_7) reported 4 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Kathryn Williams (@KathW80) reported 11 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 11 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Atif Raza (@atifter) reported 12 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Nathan Fox (@Foxy_005) reported 20 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Cara Marsh (@caradyas14) reported 20 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Eddy (@ChrisEddy_7) reported 21 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Aled Thomas (@AledThom) reported 23 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Dan Dineen (@Daniel_Dineen) reported 23 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Ade (@Bubwal) reported 28 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Nörm•i•am (@storrmin571) reported 42 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Rob O'Keefe (@WelshROK) reported 46 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Cath (@CatherineJ43) reported 50 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Chris Woods (@w00dsy_10) reported 52 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Eddy (@ChrisEddy_7) reported 52 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 55 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Leah Griffiths (@LRG0808) reported 55 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  KD Hansford (@kdhanz) reported 57 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Preston (@Crazy_DavidP) reported 3 minutes ago

  @EE One last question, I am going away to Wales, if I am in a $G area, will the %g Route just drop down to 4g?

• 
  Faye Dixon (@MissusBucket) reported 3 minutes ago

  @EE No issues today. Down for about 6 hours yesterday. Waiting for an important email that couldn't receive due to data service down

• 
  Nath (@Nkalyan1) reported 3 minutes ago

  @EE It's all sorted itself out now. It seems to have been a national outage. It's funny because as Facebook, Instagram and WhatsApp went down. So did EE

• 
  Steve Phillip (@Linked2Steve) reported 6 minutes ago from Pannal, England

  And now 6 hours later, no reply to my tweet @EE. Perhaps my Mum should change mobile and broadband supplier - not impressed with your customer service at any level today!!

• 
  MRTETLEYTEA (@MrTetleyTea) reported 7 minutes ago

  @Zedkays @EE I once went over my phone bill by £750 and then £500 the month after and they was like nah we don't send out messages to warn you, EE legit suck worst phone company and customer support lad I would cancel and dip to a new cell service

• 
  Mikhail T (@mjtfreeze) reported 9 minutes ago

  @EE yall want to install morr masts in South Croydon? Can't make/recieve calls or use data in my own home. I had to buy @BT WiFi hotspot to check emails at home. I'm paying contracts to have no service?

• 
  claire deen (@clairedeen27) reported 11 minutes ago

  @EE I've had to sign in to my WiFi at least 20 times in 3 hours. What's going on?

• 
  Ryan Read (@ryanread678) reported 16 minutes ago

  @EE No I did check down detector and loads of stuff was done and EE was one of them

• 
  Neil White (@neil853) reported 16 minutes ago

  @EE I have an Apple Watch contract that’s came to an end I’d like to cancel how do I do this easily?

• 
  capone_38 (@ln_capone) reported 17 minutes ago

  Anyone else have ee broadband if so has your broadband gone down @EE any chance of letting me know how to fix this.