EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Cwmbran, Cardiff, Porth, Treharris, Caerphilly, Hengoed, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Newport	Internet	22 hours ago
Cwmbran	Internet	2 days ago
Cardiff	Wi-fi	2 days ago
Cardiff	Phone	2 days ago
Newport	Internet	4 days ago
Porth	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Rochelle Theaker (@roch123) reported 1 minute ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Desta Omar (@desta_omar) reported 2 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 3 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  floyd cooper (@floyd2103) reported 13 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Nörm•i•am (@storrmin571) reported 13 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  kebab (@kenandavestone) reported 20 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Brian Evans (@brianevans83) reported 21 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Ben Williams (@BenThatFlies) reported 23 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Neil (@neilbennett0707) reported 23 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Simon Latham (@Welsh_Si) reported 26 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  lisa marshall (@lisa150_5) reported 27 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Magic Man (@MagicMerry88) reported 30 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 32 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Matt (@Matt996) reported 34 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Dan Dineen (@Daniel_Dineen) reported 38 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Ty✌🏾️ (@Tyrone_PT) reported 40 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Maarten (@MaartenSleeckx) reported 40 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Leah Griffiths (@LRG0808) reported 43 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  K A C E Y (@KaceyEdwards91) reported 51 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Ross Maisey (@TweetterRoss) reported 56 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@jhshepherd9) reported 5 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  Dominic Geraghty (@DominicGeraghty) reported 6 minutes ago

  @EE I keep ringing you - I'm on the phone now - but if this one doesn't work I'm referring this to the ombudsman. This is time wasting harassment.

• 
  Me (@shawtty64) reported 6 minutes ago

  @GorwayGlobal @EE Their website is so bad.... im always on the phone to them. They take your name, say ses there is a problem, add you to a list available say it will be back to normal in 24Hrs

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 6 minutes ago

  can @EE explain to me why i pay over £40 for a service that doesn't work and gets me stranded alone in a foreign country??? like give me one good reason why i should continue the contract

• 
  JayEnAar (@GorwayGlobal) reported 6 minutes ago

  @EE Thanks. finally: A call to 150 shd allow ME, the customer to choose to talk to a real person. Twice it leads me round the houses, then says, "Weve sent you a text. Follow the instructions and you're sorted. Good bye". I need to say thanks and bye to end the call.

• 
  Steve Hill (@SteveHill11) reported 8 minutes ago

  @EE Okay, lines are closed sadly but Would my service still continue if my current deal runs out tomorrow?

• 
  Richard Marshall (@Marzy1867) reported 11 minutes ago

  @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.

• 
  Halloween Jack (@red_mutant_eyes) reported 13 minutes ago

  @EE You already know about this issue. It’s just taking a very long time to fix and it’s the second time in two weeks.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 James Nickless BS© 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_Nickless) reported 13 minutes ago

  @ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.

• 
  Restore_NE (@Restore_NE) reported 16 minutes ago

  @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?