EE outages and service status in Hengoed, Wales
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- EE generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 21, 10:28 PM GMT+1.
- Internet (53%)
- Wi-fi (18%)
- Total Blackout (12%)
- Phone (12%)
- TV (6%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Aberdare, Hengoed, Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 7 days ago |
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Internet | 18 days ago |
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Internet | 19 days ago |
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Wi-fi | 19 days ago |
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TV | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still havenโt had confirmation account is closed and still having text message updates about the problems in the area ๐ฅฑ
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi Iโve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesnโt tell me what to do
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise whatโs wrong please and an ETA on when normal service will resume?
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Tom Wise ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐ฎ๐ช how customers calls should be handled ๐๐ผ๐๐ผ
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE Yes Phil it is the cell in our area is down & farmer wonโt let ee on the land to fix it, surly thou we shouldnโt have to keep ringing or in my case I canโt, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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๐ฌ๐งJamie๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I canโt seem to gift data via the app or online?
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Destiny La Roja ๐ (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me ยฃ100 and refuse to fix it
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dragon123 (@dragon123456654) reported from Abergavenny, Wales@EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls
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Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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๐ฃ๐บ๐ฟ๐๐ฝ๐ฝ ๐ซ๐พ๐๐๐ ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆข (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโt seem to have an issue
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is โaquaโ colour again it still no joy.
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they canโt accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated Iโm feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been ๐past 6yrs, now my solicitor is involved!
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful itโs resolved, shrugging off my comments...wow Customer Service at its best.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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๐ (@oatesch) reported@rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet thereโs ~none
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BAMMBAMM57 (@Bamm_Bamm57) reported@O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone
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Jamie (@Jamie__Gray1) reported@EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering Iโm no able to use.. and surely if itโs worldwide Iโm no the only one with this issue
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Jason Unsworth / The White House ๐ (@JasonUnsworth00) reportedAfter getting a new ๐ phone and iPad from @tescomobile recently the signal around Wisbech is non existent, Iโve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. ๐๐ป๐ฏ
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Pete Searle (@PeterSe38295412) reported@EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.
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ู ู(maz362 )ููุงุฒู ุณุนูุฏ (@maz362) reported@EE @_nicks_tweets having any issues with roaming??
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Chris Milbank (@ChrisMilbank) reportedLaura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.
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Gareth Owen (@gjo2405) reported@EE Morning. I spent 55 minutes on the phone to technical support and another department last night to no avail. Solution proposed was to change my subscription to different hub at extra ยฃ15 per month! No further forward and still items dropping WiFi at will
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Clint Sookermany (@ClintNorDD) reported@_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.
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๐ท๐. ๐ผ๐๐ ๐ถ๐ข๐ก๐๐๐ ๐ (@IanCutress) reported@TomTugendhat @O2 @EE What did you do in the years you were in government to fix it? Plenty of time to do something, and yet. Stop virtue signalling and find some introspection.