EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	1 day ago
Cardiff	Internet	2 days ago
Pontypool	Wi-fi	2 days ago
Newport	TV	2 days ago
Newport	Total Blackout	4 days ago
Blackwood	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Sarah Lewis (@drsarahjlewis) reported 3 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 3 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Karma Samsara (@CarolwalesKarma) reported 3 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Rob S Photography (@photographyrsp) reported 16 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 17 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 18 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Dino Tessaro (@savalleyboy) reported 21 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Rob O'Keefe (@WelshROK) reported 22 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  floyd cooper (@floyd2103) reported 30 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  sheryl fussell (@chickenshed24) reported 38 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Iestyn T Davies (@iestyntdavies) reported 41 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Chris Lent (@MrChrisLent) reported 41 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Maarten (@MaartenSleeckx) reported 44 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Allan Rees (@welshpolitical) reported 44 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Rochelle Theaker (@roch123) reported 44 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Neil (@neilbennett0707) reported 46 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Ty✌🏾️ (@Tyrone_PT) reported 50 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Heidi Wurst (@Heidi_Wurst) reported 55 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Anthony Pesticcio (@TheRealBerty) reported 58 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Angela Sweeney (@angelawales) reported 60 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laughatthewokes (@laughingjord) reported 6 minutes ago

  @ee Is there a problem with your service as I’m told I need £15 credit but I’ve still got £19.80 but still can’t renew my data pack?

• 
  GEORGE (@gogs42) reported 6 minutes ago

  @EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.

• 
  Sam (@Samishlol) reported 10 minutes ago

  @EE is your website down?

• 
  Steve (@coastersteve) reported 11 minutes ago

  @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

• 
  Surinder (@SurinderRehal) reported 11 minutes ago

  @EE Why are u telling me this now I was unable to ring any of those numbers earlier. When I try to ring EE, I received a message to say you had tried to call earlier. Not spoken to EE for over a week while they’re trying to resolve my issue. 25 times best provider is rubbish.

• 
  Gav (@aftertheflood_) reported 12 minutes ago

  @EE send me a link to the service checker so i can check that first. i want to know if you are reporting outages. thanks

• 
  beastbridge (@rasmusajeti7) reported 14 minutes ago

  @England @EE Motm is the people who never watched and didn't waste their time

• 
  Simon 101 (@sc101_101) reported 18 minutes ago

  @EE @BenGungyal The basic problem is that large companies (all, not just you) view long term subscribers as cash cows to be exploited rather than valued customers. The fact that switching supplier every two years is better than being loyal to one is a sign of a fundamentally broken system.

• 
  Sharyn (She/Her) (@SharynM22) reported 21 minutes ago

  @MancPictures @EE I’ve got the same issue, just a constant infinity loop of trying to login and getting in nowhere

• 
  The Permaculture Guy (@permacultureGB) reported 22 minutes ago

  @EE you need to sort out your ****** phone signal.