EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Cardiff, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Newport	Internet	10 hours ago
Merthyr Tydfil	Internet	1 day ago
Caerphilly	Wi-fi	5 days ago
Pontypridd	Phone	6 days ago
Newport	Wi-fi	10 days ago
New Tredegar	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Karma Samsara (@CarolwalesKarma) reported 3 seconds ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  CM Kerplunk (@Rivers_Slowmo) reported 5 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Gareth Lewis (@cllrglewis) reported 8 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  K A C E Y (@KaceyEdwards91) reported 9 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Sarah Lewis (@drsarahjlewis) reported 14 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 17 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  floyd cooper (@floyd2103) reported 18 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Christopher Guy (@ChrisJG1988) reported 18 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 29 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Eddy (@ChrisEddy_7) reported 33 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Leah Griffiths (@LRG0808) reported 37 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Ross Maisey (@TweetterRoss) reported 38 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Daniel Thomas (@dklthomas6666) reported 42 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Allan Rees (@welshpolitical) reported 45 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Angela Sweeney (@angelawales) reported 46 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Gill Howells (@gilliehowells) reported 47 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  dawn pugh (@dawninyoureyes1) reported 50 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Lee Webster (@leeweb79) reported 51 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Neil (@neilbennett0707) reported 51 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Brian Evans (@brianevans83) reported 56 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BNAG (@_BNAG) reported 49 seconds ago

  @EE how hard can it be to cancel my broadband!? My new provider couldn’t get you to do it. You couldn’t do it when I rang up, I was told I’d be contacted when it could be done, it’s been three days and nothing. This is ridiculous.

• 
  Alan Roberts (@AlanRob68902430) reported 2 minutes ago

  @EE I'm on to customer services now

• 
  Mart (@MartGB_) reported 11 minutes ago

  @EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.

• 
  Cathy Joslin (@CathyJoslin) reported 11 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  b (@_b__77) reported 15 minutes ago

  @EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????

• 
  HB79 (@blenchy79) reported 22 minutes ago

  @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

• 
  Bodz84 (@AFCBUDDY85) reported 24 minutes ago

  @skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?

• 
  Bruce A Wayne (@AWayne26231) reported 27 minutes ago

  @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

• 
  Mared Williams (@mared_williams5) reported 28 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  Neil Davis (@neiltheshaker) reported 28 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…