EE Outage Report in Hengoed, Caerphilly County Borough, Wales
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hengoed come from postal codes CF82 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, Porth, and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
TV | 16 hours ago |
|
Newport
|
Internet | 2 days ago |
|
Pontypridd
|
Internet | 2 days ago |
|
Blackwood
|
Wi-fi | 2 days ago |
|
New Tredegar
|
Wi-fi | 2 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
-
Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
-
Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
-
. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
-
-
Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
-
Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
-
Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
-
Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
-
dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
-
dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
-
Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
-
Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
-
Tim Powell (@timscoreboard) reported from Mountain Ash, Wales@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
-
Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Carmel Smith (@carmelsmiff1) reported@EE Not working for me for 24 hours - want to talk to you about contract but seems to be impossible
-
it's over (@feisal_mahmood) reported@EE @MartineStigter That number doesn't work can't through to your number
-
Mike Sullivan (@SullySullSull) reported@EE Still not working here in Exeter, Devon. Coverage checker says all is fine, but can’t even get through to 150. Look forward to a reduction on my bill asap please.
-
James Bentley (@JamesBentley700) reportedIf @EE were anything like a decent company they’d put a pinned message up top, and admit there is a serious problem for the second day running. But they’re not, and don’t want to put potential customers off by admitting their current customers haven’t had a phone for two days #EE
-
Adam King (@TheLoneRanger00) reported@EE I've been waiting in for an engineer for my broadband, to receive a call saying he can't find a parking spot so I'll have to re-book, except I can't get through to any of your numbers to re-book, nor complain. Great Service!!
-
Raf10 (@IronEagle100) reported@EE I’m not able to make it receive calls on my phone, how can I contact ee support?
-
Tee 🔴 (@tee_25s) reported@EE I still can’t make or receive calls for a second day. I’ve rang your customers multiple times and either can’t get through, or on hold for hours and then you cut the call. Disappointing and disgraceful customer service but still happy to take our money 🤬.
-
gally (@gallytwitt) reported@EE London is STILL DOWN no calls in or out can only use mobile data so having to use WhatsApp! Hospitals and GP surgeries DON'T USE WhatsApp!!
-
gally (@gallytwitt) reported@EE what is going on with the network, London is still down with no incoming or out going calls ONLY data calls/messages via WhatsApp.. unable to reach your customer service and all the while you state to news outlets and online that the outage have been resolved and all's good?
-
Sol solo (@Solsolo4) reported@EE Dear @EE my mobile service stopped working on 23 July & according to bbc you have a major issue. Why no updates on your media. What is going on @offcom do you know?