EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	5 days ago
Cardiff	Internet	6 days ago
Pontypool	Wi-fi	6 days ago
Newport	TV	6 days ago
Newport	Total Blackout	8 days ago
Blackwood	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Kacey Edwards (@KaceyEdwards91) reported 2 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Christopher Guy (@ChrisJG1988) reported 5 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Kathryn Williams (@KathW80) reported 6 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  K A C E Y (@KaceyEdwards91) reported 12 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  CM Kerplunk (@Rivers_Slowmo) reported 16 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 19 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Ash Lister (@AshL93) reported 25 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  kebab (@kenandavestone) reported 26 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Cath Colleypriest (@CathFluffybob1) reported 30 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 35 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Connor Botwright (@ConnorBotwright) reported 48 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Matt (@Matt996) reported 50 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  kev percy (@kevpercy84) reported 52 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Eddy (@ChrisEddy_7) reported 54 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Atif Raza (@atifter) reported 54 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Eddy (@ChrisEddy_7) reported 54 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Ross Maisey (@TweetterRoss) reported 55 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Rhys Cooper (@TheRhysCooper) reported 55 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Mike Conjoice (@mikeconjoice) reported 56 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Ade (@Bubwal) reported 59 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  luke (@lukemcgillen) reported 4 minutes ago

  @EE I called the number but because it was shipped with DPD it’s no longer your problem? Is that right? DPD don’t respond. Insane.

• 
  PT (@ptavfc1) reported 6 minutes ago

  @EE CUSTOMER SERVICE IS CRAP………..bots that answer your calls are hopelessly frustrating and it have taken me almost 2months to get everything working in my home since my so called UPGRADE!!! Two hubs because of a problem with initial hub, likewise with extenders!!! APPALLING!

• 
  Jane (@Milly1Molly) reported 9 minutes ago

  @robbopalmer @EE I've been with EE for years, never had a problem.

• 
  Mark Kelly (@MarkKel84034045) reported 12 minutes ago

  @EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.

• 
  MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported 14 minutes ago

  @robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.

• 
  Sharyn (She/Her) (@SharynM22) reported 16 minutes ago

  @MancPictures @EE Yep 👍🏼 send me a code, wants me to set a pin (which is odd because it’s already been set) and then tells me I can’t login

• 
  lewis genney (@lewisgenney) reported 16 minutes ago

  @EE I can’t download my invoice and it’s been down for a few days! What do I do?

• 
  Alfie (@Cluelez9) reported 17 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick

• 
  Steff McD (@Steffmcd80) reported 22 minutes ago

  @scoobyhugh8 @EE Prices are shocking cant even compete or even try and keep you as a customer

• 
  Ben Jenkins (@benjenkins_ldn) reported 25 minutes ago

  @EE your team have left me stranded without a useable number without a workable solution. How can I get my previous number ported to another network?