EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, New Tredegar, Cardiff, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Caerphilly	Wi-fi	2 days ago
Pontypridd	Phone	3 days ago
Newport	Wi-fi	8 days ago
New Tredegar	Internet	8 days ago
Cardiff	Internet	8 days ago
Caerphilly	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Andrew Lippiatt (@LippyBoy123) reported 1 minute ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Rhys (@TheRhysCooper) reported 8 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  lisa marshall (@lisa150_5) reported 8 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Brian Evans (@brianevans83) reported 9 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  aaron (@Azz_Culbertson) reported 13 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Atif Raza (@atifter) reported 15 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  kev percy (@kevpercy84) reported 18 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Aled Thomas (@AledThom) reported 29 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Karma Samsara (@CarolwalesKarma) reported 36 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 40 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 45 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Simon Latham (@Welsh_Si) reported 45 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  sheryl fussell (@chickenshed24) reported 48 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 48 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Dan Dineen (@Daniel_Dineen) reported 49 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  . brydieloa (@brydielwoodward) reported 52 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 53 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 54 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Maarten (@MaartenSleeckx) reported 56 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Robert Purvis (@robertpurvis) reported 57 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Handsome Nick (@Nicklo2k) reported 5 minutes ago

  @EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.

• 
  Dave Thompson (@dave7hompson) reported 6 minutes ago

  @EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)

• 
  Mike ⭐⭐ (@MaidaChelsea) reported 7 minutes ago

  @ee Wembley WiFi worst I've ever come across

• 
  Mo (@mohoosenplus) reported 8 minutes ago

  @EE my number won’t work for iMessage help 😞

• 
  Maxine Sweetman-Ive (@sweetmax22) reported 9 minutes ago

  @EE I have recently upgraded my phone with Freddie in your upgrade department but I was never told about the flexi pay. I was told I was going to be paying £48.11 per month. Not an additional £24 per month on top of that. I am not happy and feel like I have been scammed

• 
  Karl Rogers (@Krogers2605) reported 11 minutes ago

  @EE is your broadband down?

• 
  dystopian (@NNazir) reported 11 minutes ago

  @ianclatworthy @EE Only issue would be losing number as it was in late fathers name the account , she could get new number then request a renumher afterwards but it’s not gtd she will able to keep number

• 
  R (@RoopM83) reported 11 minutes ago

  @EE broadband status in WD19 Watford area...when will issue be resolved

• 
  Martin Packford (@devere306) reported 14 minutes ago

  I pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so

• 
  Alan Roberts (@AlanRob68902430) reported 19 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it