EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Treharris, Caerphilly, Hengoed, Cwmbran, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Cardiff	Internet	10 hours ago
Newport	Wi-fi	3 days ago
Treharris	Phone	5 days ago
Cardiff	Internet	6 days ago
Caerphilly	Internet	7 days ago
Newport	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  KD Hansford (@kdhanz) reported 54 seconds ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 2 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Angela Sweeney (@angelawales) reported 3 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Eddy (@ChrisEddy_7) reported 3 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Heidi Wurst (@Heidi_Wurst) reported 7 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Iestyn T Davies (@iestyntdavies) reported 8 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Owain Llŷr Harris (@owainharris3) reported 13 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 16 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Andrew Lippiatt (@LippyBoy123) reported 16 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Lee Webster (@leeweb79) reported 20 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 21 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Karma Samsara (@CarolwalesKarma) reported 29 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Steffan McMahon (@Steffan_McMahon) reported 31 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  kebab (@kenandavestone) reported 34 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  dawn pugh (@dawninyoureyes1) reported 36 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Nathan Fox (@Foxy_005) reported 42 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  CM Kerplunk (@Rivers_Slowmo) reported 42 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Connor Botwright (@ConnorBotwright) reported 45 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Cara Marsh (@caradyas14) reported 55 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Allan Rees (@welshpolitical) reported 59 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gillian mary (@gillianwyatt601) reported 9 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 10 minutes ago

  @EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?

• 
  Al Strachan-Brown (@alibee2025) reported 10 minutes ago

  @EE I’ve done it now but there is always an issue. It says don’t use the WiFi so there’s no way to actually do it.

• 
  illinformedinsight (@ILL_INSIGHT) reported 10 minutes ago

  @EE @tomc123456789 No it’s your over-subscribed network. Can’t wait till February next year so I can finally get out of my contract with you

• 
  Love2knit4love (@Love2knit4love) reported 12 minutes ago

  @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

• 
  Liam (@kestrel89B) reported 19 minutes ago

  @virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!

• 
  Adam (@adamsturdy_) reported 20 minutes ago

  . @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?

• 
  lee harris (@leeharris85) reported 23 minutes ago

  @EE how do you make a complaint about customer service?

• 
  Neil Green (@ngmillers1973) reported 25 minutes ago

  @matthewdmarsden @EE @marsdenleanne1 Horrible EE how they are rated the best I do not know

• 
  Richard Marshall (@Marzy1867) reported 33 minutes ago

  @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation