EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Merthyr Tydfil, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Cardiff	Internet	5 hours ago
Pontypool	Wi-fi	12 hours ago
Newport	TV	16 hours ago
Newport	Total Blackout	3 days ago
Blackwood	Phone	3 days ago
Blackwood	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Heidi Wurst (@Heidi_Wurst) reported 27 seconds ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 46 seconds ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Magic Man (@MagicMerry88) reported 3 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  kebab (@kenandavestone) reported 3 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Allan Rees (@welshpolitical) reported 6 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  lee williams (@thelee_x_w) reported 7 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 9 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Maarten (@MaartenSleeckx) reported 18 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Paul Blunsdon (@R18LUN) reported 18 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 20 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 22 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Angela Sweeney (@angelawales) reported 29 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Nörm•i•am (@storrmin571) reported 36 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 40 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  lisa marshall (@lisa150_5) reported 44 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Ross Maisey (@TweetterRoss) reported 51 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Brian Evans (@brianevans83) reported 53 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 54 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Steffan McMahon (@Steffan_McMahon) reported 55 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  floyd cooper (@floyd2103) reported 59 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Kelly (@MarkKel84034045) reported 3 minutes ago

  @EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction

• 
  Me (@shawtty64) reported 8 minutes ago

  @EE there's a problem with your app AGAIN .... Please dont tell me to contact you as all ee tell me is it'll be back up and running in 24 hrs ... this is avweekly occurance. Think you need better IT to run your app

• 
  kelly sleigh (@sleigh81) reported 10 minutes ago

  @EE @AfroVII We having same problem , they keep ringing saying there’s nothing wrong with it. Not willing to pay for something I’m not getting

• 
  El-Loco Futbol (@official_od0g) reported 13 minutes ago

  Why is @EE signal recently so pants.. (North Yorkshire area)

• 
  Mr J (@Mr__J_J) reported 15 minutes ago

  @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

• 
  RonReg0807 (@RonReg0807) reported 15 minutes ago

  @EE I tried to phone you twice yesterday (12.30pm and 17.00pm). I am not spending 25 minutes and 45 minutes of my life on hold. Why don't you offer a call back service? @Ofcom

• 
  Martin Powell (@MartinPowe16355) reported 17 minutes ago

  @loisgriff_ @EE EE thats the problem

• 
  Surinder (@SurinderRehal) reported 21 minutes ago

  @EE boast best provider for 25 years. No true. Very poor CS. No WiFi for over a week. Open fault whatever that means. Waiting 35 mins for someone to call. Pathetic service

• 
  JJ (@__itsjustjj) reported 24 minutes ago

  @femininecheese @EE that’s the same with me I thought I was the only one. it’s always causing issues

• 
  beth a (@loisgriff_) reported 24 minutes ago

  @MartinPowe16355 @EE Nah I hardly ever have problems with them