EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Blackwood, Treharris, Cardiff, Newbridge, Caerphilly, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash, Cwmbran, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Blackwood |
Internet | |
| Treharris |
Wi-fi | |
| Cardiff |
Internet | |
| Newbridge |
Wi-fi | |
| Newport |
Phone |
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Watkins
(@AlanWat79575293) reported
@EE In business you should know: No customers = no business. The customer is always right. Don't mess with your customers. I won't buy from any business that thinks they have a right to preach to me. Regardless of whether I agree with them or not.
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Sarah Lynch
(@sarahgrinch) reported
@EE I'm in the US and roaming isn't working, no mobile signal at all so I can't call the help line. I have added the Roam Abroad Pass.
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Global Sceptic
(@GlobalSceptic) reported
@EE I moved to EE a few months ago and have suffered from awful network every since. I am currently on 5G in the middle of London but my phone is still incredibly slow to load anything. Are there setting I need to adjust since moving provider?
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Sangria
(@SangriaAndrea) reported
@EE the frustration I experience everyday I step outside my house to very very very bad reception. 🤬I know they want me to change my contract
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Bert O
(@bert_o_) reported
@EE Third day running. Network not capable to serve congested zones.
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Sid Cyclist
(@tiny_todger) reported
@ShaunPi73634082 @EE My wife only watches men's tennis as she says the women's game is crap and boring by comparison.
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Neil Dance
(@NeilDance) reported
@zadigzz @EE I am sure they are quite happy about it. Although unfortunately for you, all mobile service providers feel the same. Just ask @VancityReynolds Good luck being without a mobile.
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Kenguin
(@Kenguin34) reported
@EE No Kyle......as this is a continuous issue I'm calling into my local store on my only day off. Getting beyond a joke to be honest....the amount of money I pay a month and the phone is pretty much unusable when I'm at work in Rock Ferry(Wirral)!
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James Ferguson 🏴 🇮🇹
(@LucioFulciFan) reported
@PhilMitchell83 @EE Good job I'm with Vodafone and not EE. If I was EE I would be shifting my custom. Just imagine the arrogance that's involved when placing these expectations on boys and men. We should stand up and do as they ask or be shamed. Doesn't work like that. They want it to though.
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Fab
(@fablollie) reported
@matthewparking3 @EE don’t think a lovely EE customer care worker needs rubbish from you…