EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	2 days ago
Cardiff	Internet	2 days ago
Pontypool	Wi-fi	2 days ago
Newport	TV	2 days ago
Newport	Total Blackout	4 days ago
Blackwood	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  CM Kerplunk (@Rivers_Slowmo) reported 5 seconds ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 7 seconds ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  lee williams (@thelee_x_w) reported 5 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Ade (@Bubwal) reported 8 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Lee Webster (@leeweb79) reported 11 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 16 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  dawn pugh (@dawninyoureyes1) reported 16 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Gareth Lewis (@cllrglewis) reported 22 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Heidi Wurst (@Heidi_Wurst) reported 22 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Ross Maisey (@TweetterRoss) reported 25 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Ash Lister (@AshL93) reported 28 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  lee williams (@thelee_x_w) reported 28 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Desta Omar (@desta_omar) reported 30 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Ross Maisey (@TweetterRoss) reported 36 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Stephen Davies (@man_of_gwent) reported 38 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  Allan Rees (@welshpolitical) reported 40 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  kev percy (@kevpercy84) reported 41 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Tudor Brewery (@Tudorbrewery) reported 53 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Gill Howells (@gilliehowells) reported 54 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  geraint evans (@mrbean1977) reported 55 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  prince’s adore x (@privwithadot) reported 6 minutes ago

  @EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had

• 
  Gar (@Evolife80) reported 9 minutes ago

  @EE once again the network is down in NE482DA. 5th time this week.

• 
  Daniel Allen (@MrDanAllen) reported 13 minutes ago

  @EE Morning - still no code received 😞 Please can you help?

• 
  Rob Palmer (@robbopalmer) reported 15 minutes ago

  Is there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.

• 
  Gav (@aftertheflood_) reported 16 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same

• 
  Micah Charles (@Charlie_Mate) reported 17 minutes ago

  @Kur7t @England @EE So has Chiesa. **** John stones has a Carabao medal besides even okay in the game where they slapped you. You man get excited in the finals and forget there’s still a game to play. Doing up celebrations before wining. Fools

• 
  Simon 101 (@sc101_101) reported 18 minutes ago

  @EE @BenGungyal The basic problem is that large companies (all, not just you) view long term subscribers as cash cows to be exploited rather than valued customers. The fact that switching supplier every two years is better than being loyal to one is a sign of a fundamentally broken system.

• 
  Equilan (@Equilan) reported 20 minutes ago

  @EE And that is useless too. Told it I want to pay my bill, it took me to the sign in page then took me right back to the chat with a message saying "You cannot type right now". Get your act together ffs, this is ridiculous.

• 
  Ashley jasper (@Ashleyjasper12) reported 22 minutes ago

  @EE also the EE app not working so why ask us to go there when it’s not working

• 
  Mick Holds the Line (@Mickandhismusic) reported 29 minutes ago

  @EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!