EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, and Tonypandy.

City	Problem Type	Report Time
Newport	Wi-fi	17 hours ago
Newport	Internet	4 days ago
Newport	Internet	6 days ago
Newport	Total Blackout	7 days ago
Pontypridd	Internet	7 days ago
Newport	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 38 seconds ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 3 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 4 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  lisa marshall (@lisa150_5) reported 13 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Angela Sweeney (@angelawales) reported 23 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Rhys Cooper (@TheRhysCooper) reported 23 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Eddy (@ChrisEddy_7) reported 30 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Ade (@Bubwal) reported 33 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 39 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Tudor Brewery (@Tudorbrewery) reported 40 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Eddy (@ChrisEddy_7) reported 40 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Karma Samsara (@CarolwalesKarma) reported 42 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  K A C E Y (@KaceyEdwards91) reported 42 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 44 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Dan Dineen (@Daniel_Dineen) reported 46 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Lucy (@HeyLucyAnne) reported 48 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  geraint evans (@mrbean1977) reported 49 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  kebab (@kenandavestone) reported 52 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 56 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 59 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 8 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 8 minutes ago

  You are having issues and please don't say you aren't, because my internet connection is very low @EE @Ofcom, so low I can hardly load anything #EE

• 
  Ethan (@ethanms10) reported 9 minutes ago

  @EE are you having signal issues, my calls keep dropping

• 
  Liam Parry (@liam_spx) reported 12 minutes ago

  @EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it

• 
  Ɛ (@WolfChanChimmy) reported 13 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

• 
  Craig Taylor (@blown_ranger) reported 16 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Tmos Monstrocity (@TmosMonstrocity) reported 20 minutes ago

  @suzycoos @redpillb0t @EE I could tell you horror stories about comcast cable. I was a loyal customer for 10 years, until they started fake billing me, then because I refused to pay for their wrongful billing they started adding late fees, I about cussed them out. I went down there and pulled a full grade A karen meltdown. They took me over to a "supervisor" and she looked at every one of my bills, fixed the error and removed all the late fees. I paid my bill and canceled service. F these pos companies.

• 
  Simon Whale ™ (@Simon_Whale) reported 22 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

• 
  Colin Bassett (@SkyAtNight0000) reported 25 minutes ago

  @EE Stop sending me your annoying voice mail calls, texts and messages. Constantly bothering and pestering customers for financial reward is unlawful. It's about 20 times a day, this is your last chance or i will cancel my account.

• 
  Lee Day (@LDay) reported 31 minutes ago

  . Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.