EE Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.

City	Problem Type	Report Time
Newport	Internet	36 minutes ago
Newport	Internet	1 day ago
Pontypridd	Internet	2 days ago
Bargoed	Internet	3 days ago
Cardiff	TV	5 days ago
Newport	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Simon Latham (@Welsh_Si) reported 2 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Steffan McMahon (@Steffan_McMahon) reported 4 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Stephen Davies (@man_of_gwent) reported 7 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  Lee Webster (@leeweb79) reported 12 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Steffan McMahon (@Steffan_McMahon) reported 21 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Gareth Lewis (@cllrglewis) reported 22 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Rhys (@TheRhysCooper) reported 27 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 28 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  CM Kerplunk (@Rivers_Slowmo) reported 30 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 33 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 37 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 40 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Lisa Howells (@lhowellscuro) reported 42 minutes ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

• 
  sheryl fussell (@chickenshed24) reported 46 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  sheryl fussell (@chickenshed24) reported 47 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 51 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Paul Blunsdon (@R18LUN) reported 53 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 54 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  sheryl fussell (@chickenshed24) reported 54 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 58 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vamsi 🤖 (@jsnsrvamsi) reported 5 minutes ago

  @EE - can you please share IPhone 12 128 GB full and Damage coverage links to know full details.

• 
  Ceaseless (@THE_CHAMP19NS) reported 6 minutes ago

  @RichardEmerso @EE Did you just call me stupid!? That's it. You'll be hearing from my lawyers!!!

• 
  WilloWispish (@WilloWispish) reported 6 minutes ago

  @EE Wtf cares who you stand with, you are a phone company. Just sell your **** and stfu

• 
  Shade (@DragoonWoof) reported 9 minutes ago

  @LeeHetheringt11 @EE Wtf is your twitter picture

• 
  SoMisunderstood (@SoMisunderstoo1) reported 11 minutes ago

  @EE Fourth Day in a row of ZERO mobile service (not calls, texts or data) and zero updates as to WHY??

• 
  Mayor of Simpleton (@SimpletonOf) reported 13 minutes ago

  @EE Yawn.. corporate virtue signalling. Everyone can see through it. Why not spend the time fixing your crappy phone network. Losers.

• 
  Chris Green (@Greenymod) reported 19 minutes ago

  @paulrtrotman @EE Poor you. Could be worse though I suppose. You could be being abused for the colour of your skin.

• 
  Lee Hetherington (@LeeHetheringt11) reported 20 minutes ago

  @dave01168 @EE Triggered much the only sad twonk here is you in believing that ****, you lot look down on us & many more hate us than you fail to mention Yeah cause when Wales had there semi run at the Euros you lauded them oh wait no you didnt

• 
  DREAM OF HOPE (@boscobunda) reported 24 minutes ago

  @Bellandbot9 @EE How much of your money? You know the truth: you maybe never played football. Overpaid/paid millions, still no one deserve the abuse they are being subject to. get a life!

• 
  Uncle Junior (@UncleJunior66) reported 27 minutes ago

  @EE Yeah but those three penalties were crap …