EE outages and service status in Hengoed, Wales
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- EE generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 6, 9:00 AM GMT+1.
- Internet (48%)
- Wi-fi (26%)
- Phone (15%)
- Total Blackout (7%)
- TV (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Internet | 4 days ago |
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Wi-fi | 4 days ago |
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TV | 4 days ago |
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Total Blackout | 6 days ago |
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Phone | 6 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐๐๐ (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Tom Wise ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐ฎ๐ช how customers calls should be handled ๐๐ผ๐๐ผ
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Dan Dineen (@Daniel_Dineen) reported from Newport, Wales@EE trying to login to my account for a job but keeps saying Iโve got the wrong password and itโs not
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Desta Omar (@desta_omar) reported from Cardiff, WalesCanโt get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help ๐ฅด๐ฅด @AppleMusic @EE
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John Wilkinson โ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I canโt. Can someone help
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah ๐ I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if itโs signal issues or something that they can fix their end!
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is โaquaโ colour again it still no joy.
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think itโs useless and canโt send the WiFi through paper thin plasterboard or handle the TV signal
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful itโs resolved, shrugging off my comments...wow Customer Service at its best.
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they canโt accept it, go to the post office next door no problem at all. Come on EE get your act together!
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๐๐ฆ๐๐ ๐๐ ๐๐๐ฃ๐ค๐๐ฅ (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Mike Conjoice (@mikeconjoice) reported from Blaenavon, WalesExcellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didnโt match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ambridge Massive (@AmbridgeMassive) reported@EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?
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Kaci (@anon809) reported@EE is your service down right now because my mum hasnโt had any all day
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Marie๐ (@MarieMcglinchey) reported@BenGungyal @EE Like all contracts its down to the customer to renegotiate, as I do with my virgin subscription, home insurance, car insurance. All companies will thrive on customers auto-renewing, now that you've taken notice maybe you can start to renegotiating a better deal for your MIL.
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Josh ๐พ (@_NFFCJosh) reported@aftertheflood_ @EE their apps been down all day iโm not sure if they are aware as no info on their social media pages? @EE
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Kyle (@I_Am_Goomba) reported@EE cant wait for my contract to be up with tesco. Switching to ee as it'll be cheaper amd has a shop like 10 minutes away if I have issues #EEForTheWin
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B R O O K E - she/her ๐บ๐ฆ๐ฆ๐ซ (@brroookee) reported@EE Checked all the locations Iโve been and thereโs apparently no issues. Iโm disabled and currently living alone. This is not safe, and not fair when Iโm paying for a service!!
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LJ ๐ (@LORDLJS) reported@oliverhenry @CavalierMarty I've got to give it to EE, been with them since way back whrn they were Orange, must be coming close to 20 years now. Never ever had any issues with the company and only in some remote places have I had poor signal but never completely zilch. @EE you're doing good by me.
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tommy diffey (@tommy_diffey) reported@EE absolutely shocking been trying to get hold of EE all day and had no luck your app is a pile of crap! New provider I think!
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GEORGE (@gogs42) reported@EE Okay so why is the app still not working then?
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JJ (@__itsjustjj) reported@femininecheese @EE thatโs the same with me I thought I was the only one. itโs always causing issues