EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, New Tredegar, Cardiff, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Caerphilly	Wi-fi	17 hours ago
Pontypridd	Phone	2 days ago
Newport	Wi-fi	6 days ago
New Tredegar	Internet	7 days ago
Cardiff	Internet	7 days ago
Caerphilly	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Ash Lister (@AshL93) reported 2 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Heidi Wurst (@Heidi_Wurst) reported 3 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Dan Dineen (@Daniel_Dineen) reported 3 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 5 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 6 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Christopher Guy (@ChrisJG1988) reported 12 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Sarah Lewis (@drsarahjlewis) reported 13 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Rob S Photography (@photographyrsp) reported 13 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Cath Colleypriest (@CathFluffybob1) reported 30 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Gareth Lewis (@cllrglewis) reported 32 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Magic Man (@MagicMerry88) reported 32 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  kebab (@kenandavestone) reported 33 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 36 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Desta Omar (@desta_omar) reported 37 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 39 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Daniel Thomas (@dklthomas6666) reported 44 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  dawn pugh (@dawninyoureyes1) reported 44 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Lisa Howells (@lhowellscuro) reported 45 minutes ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

• 
  Eddy (@ChrisEddy_7) reported 49 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  floyd cooper (@floyd2103) reported 56 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ggg (@LeiSnoby) reported 3 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

• 
  Ozzy (@beardedhalalguy) reported 4 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

• 
  Jonathan (@Jonfun7Mufc) reported 4 minutes ago

  @EE why is my broadband still down, its been off since 2am........ CF39 9UY. Refunds??????

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway

• 
  J (@Daylightfire) reported 12 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  REALLY2 (@JimNewcomb10) reported 13 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮

• 
  Mark Bleach (@BlastItBle8chy) reported 14 minutes ago

  If you come to the swindon designer outlet don’t expect @EE to work. It never has, suffers the same issue as SN1 Old Town. Dire and EE can’t be bothered to improve it.

• 
  john jakes (@jakesy69) reported 16 minutes ago

  @EE why can I not get @GBNEWS on my tv apps I pay good money for this service but I’m not getting what I pay for

• 
  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 20 minutes ago

  @EE this is my internet yet again. It’s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg

• 
  Pablo Camilleri (@MarlovianPablo) reported 21 minutes ago

  @EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!