EE outages and service status in Hengoed, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (22%)
- Phone (22%)
- E-mail (11%)
- Total Blackout (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 11 days ago |
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Cardiff
|
Wi-fi | 13 days ago |
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Cardiff
|
17 days ago | |
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Cardiff
|
Total Blackout | 19 days ago |
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Cardiff
|
Internet | 19 days ago |
|
Aberdare
|
Phone | 19 days ago |
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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kev percy (@kevpercy84) reported from Abergavenny, WalesCan someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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dragon123 (@dragon123456654) reported from Abergavenny, Wales@EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls
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Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales@EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Lucy (@HeyLucyAnne) reported from Rhymney, WalesYep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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geraint evans (@mrbean1977) reported from Fochriw, Wales@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie Stokes (@Ollie_Stokes27) reportedI’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE
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Gareth Howells (@GarethJHowells) reportedHi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G 🙄 phone signal is awful and dropping into 4g
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Rachel Bullen (@Rach_M_B) reported@EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.
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Danny Healy (@DannyHealy9) reported@EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.
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👑 Sean 👑 (@kingseany94) reported@NoisyStandard @EE Expects credit for not looking up the signal coverage. Shut up you ****, it’s your fault.
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!
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Tom (@tomavfc24) reported@EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so
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Xankoshu (@Xankoshu) reported@EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?
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con (@Isthatconorj) reported@EE i upgraded 2 weeks ago will you unlock my old device so any network can use it
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Birduder344 (@Birduder344) reportedSpent c1 hour on different calls with @EE who are reducing my broadband speed by 50% but "don't worry your bill will remain the same". No chance of new deal as I am an existing customer (28 years) Very big WON'T rather than CAN'T. Any broadband recommendations please?