EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, Ebbw Vale, Hengoed, Pontypridd, Pontypool, and Tonypandy.

City	Problem Type	Report Time
Cardiff	Internet	7 days ago
Newport	Internet	8 days ago
Cardiff	Internet	8 days ago
Newport	Internet	10 days ago
Cardiff	Internet	13 days ago
Merthyr Tydfil	Wi-fi	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Kathryn Williams (@KathW80) reported 6 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Gill Howells (@gilliehowells) reported 12 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Steffan McMahon (@Steffan_McMahon) reported 16 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  KD Hansford (@kdhanz) reported 18 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 20 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Michèle Seren💙 (@MicheleSeren) reported 22 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Magic Man (@MagicMerry88) reported 22 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Cara Marsh (@caradyas14) reported 23 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Leah Griffiths (@LRG0808) reported 24 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Dino Tessaro (@savalleyboy) reported 24 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  geraint evans (@mrbean1977) reported 27 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Karma Samsara (@CarolwalesKarma) reported 27 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Cath (@CatherineJ43) reported 30 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Chris Lent (@MrChrisLent) reported 33 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 34 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 43 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Connor Botwright (@ConnorBotwright) reported 45 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  sheryl fussell (@chickenshed24) reported 50 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Kacey Edwards (@KaceyEdwards91) reported 55 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Simon Latham (@Welsh_Si) reported 55 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@ArtilleryMan728) reported 3 minutes ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  Abby (@abz_fab) reported 4 minutes ago

  @EE my WiFi is down and I can't even log in to see why!

• 
  micka9990 (@Michael66108716) reported 4 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Ian Wardell (@ian_wardell) reported 6 minutes ago

  @EE It's not an EE phone. It's a Xiaomi Redmi 9 bought from Amazon. Why tell me to ring 150 if that number only works for EE phones? And as I said, it doesn't work, I tried around 20 times.

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 6 minutes ago

  @LeilaniDowding @EE It was super bad lol . Nothing at all , but many excuses

• 
  KMA (@KMAUK24) reported 9 minutes ago

  @EE EE mobile service has been down the last 2 days! In postcode area SA62 6RJ WEST WALES! I have reported and signed up for alerts and states known issue! When will it be fixed?? It’s unacceptable

• 
  Hurry Up Harry (@jonesxxx) reported 11 minutes ago

  @EE The only thing worse than "hold music", is hold music chosen by some twenty something experience specialist. You're never gonna please everyone so why not just have some bland background stuff rather than these bloody yodelling trendies?

• 
  Philip Murphy (@PhilipMur3) reported 20 minutes ago

  @Amy_90_x @EE Scam calls, just don't take any notice of them and just block them, problem is older people might answer them

• 
  Kate (@kitkat_wba) reported 20 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 22 minutes ago

  @CallMeMysticall @LeilaniDowding @EE there is that, but they will get IP, should they want Old Phone , yes! Cookies is an issue tbh