EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Newport, New Tredegar, Cardiff, Caerphilly, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Pontypridd	Phone	11 minutes ago
Newport	Wi-fi	5 days ago
New Tredegar	Internet	5 days ago
Cardiff	Internet	5 days ago
Caerphilly	Internet	5 days ago
Newport	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 3 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Maarten (@MaartenSleeckx) reported 9 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Rhys Cooper (@TheRhysCooper) reported 13 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Ade (@Bubwal) reported 18 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Magic Man (@MagicMerry88) reported 21 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported 24 minutes ago from Blaenavon, Wales

  @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

• 
  dawn pugh (@dawninyoureyes1) reported 24 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 26 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 27 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Eddy (@ChrisEddy_7) reported 31 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Eddy (@ChrisEddy_7) reported 31 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Atif Raza (@atifter) reported 33 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Ty✌🏾️ (@Tyrone_PT) reported 35 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Connor Botwright (@ConnorBotwright) reported 37 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 43 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Lee Webster (@leeweb79) reported 48 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Mike Conjoice (@mikeconjoice) reported 49 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Allan Rees (@welshpolitical) reported 50 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 53 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Lisa Howells (@lhowellscuro) reported 58 minutes ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Halmshaw (@matthewhalmshaw) reported 7 minutes ago

  @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

• 
  mo (@slomoassassin) reported 8 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

• 
  tony roberts (@trobbo38) reported 9 minutes ago

  @EE shocking customer service, shocking service

• 
  ggg (@LeiSnoby) reported 10 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

• 
  Lynds Maple (@lyndsMaple) reported 17 minutes ago

  @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!

• 
  Charles (@Charleslaws) reported 19 minutes ago

  @EE Hi please remove your service from my computer.

• 
  Karl Rogers (@Krogers2605) reported 25 minutes ago

  @EE is your broadband down?

• 
  Charlie Thomas (@CThomas663) reported 25 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  mumtaz khan (@nayah_2010) reported 25 minutes ago

  @EE worst customer service ever will never go with you again

• 
  Kerry8879 (@salwaykerry) reported 26 minutes ago

  @GBNEWS I've been with @EE for years, if they ration or bump up prices, kiss goodbye to alot of customers who will go elsewhere, I already know deals are available for same package at near half the cost, these companies are also not threatening to ration our signal, wtf EE?