EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Blackwood, Treharris, Newbridge, Caerphilly, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash, Cwmbran, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
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| Newport |
Internet | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
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| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
EE Issues Reports
Latest outage, problems and issue reports in social media:
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daniel james lewis
(@pontyboi) reported
Why is the @EE shop consistently down?!
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Ben Fletcher (sign name: hoodie)
(@bjfletcher) reported
@EE I hope you all are keeping well? We'd love some help from you. We'd like to change our 4GEE Home Router plan. It's currently 500gb on a rolling 1-month contract. Web live chat: unavailable. Phone: no I'm deafblind. Can we please look at this by email or Twitter DM? Thanks (:
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Mark Fraser🇪🇺
(@mfraz74) reported
@bt_uk I'm switching from @EE tomorrow, do I just need to change login details on my router when then switch happens?
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M. J. C 💙
(@mattcowburn1) reported
@EE guys, your online chat is down and your website is completely riddled with bugs where links are just taking you back to a home page. Trying to upgrade.
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Meredith Hepner 💙
(@MeredithHepner) reported
@Kstentoft @EE @ThreeUK Absolute bastards.... We live in a society where there is no reward for being a loyal customer and everyone is on the hunt for more more more more more newness
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Meredith Hepner 💙
(@MeredithHepner) reported
Just discovered I’m over my mobile phone contract by 6 months ... oh dear @EE ... no notice. No choice. Rude advisor ... for 6months I’ve had my leg lifted. A device plan 6months overdue ??? Where’s that money gone *calls ombudsman *
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Colin Maddison
(@neomatrix678) reported
@EE looking into getting a family sim plan I’m currently a top up customer what options are they for a main account holder to have multiple phones + pay one bill/top up and share the usage. Don’t want to lose numbers. 3 phones currently but up to 5 in future
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Rich Pearce
(@RichPearce) reported
@EE @bt_uk Hi there - any idea what is happening with the mobile signal in the ST18 area as I've never experienced reception this poor before. Is there an issue with any of the masts around us?
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James Payton
(@MrJamesPayton) reported
@EE What a curious thing to say about 'changing my mind'. I've told you that the app isn't very good and I'm experiencing poor service, and you somehow think you'll change my mind? Very odd.
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Clare Denham
(@clarea24) reported
@EE No cable at all!! Plugs are extra money not all of us are made of money ! That's beside the point of how rude your "manager" was 🤬