EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Hengoed, Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Hengoed	Internet	17 hours ago
Merthyr Tydfil	Internet	12 days ago
Cardiff	Internet	13 days ago
Pontypool	Wi-fi	13 days ago
Newport	TV	13 days ago
Newport	Total Blackout	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 2 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Paul Blunsdon (@R18LUN) reported 3 minutes ago from Abergavenny, Wales

  @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

• 
  KD Hansford (@kdhanz) reported 3 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Nörm•i•am (@storrmin571) reported 5 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 8 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Rhys (@TheRhysCooper) reported 8 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 9 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Desta Omar (@desta_omar) reported 23 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Steffan McMahon (@Steffan_McMahon) reported 28 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Atif Raza (@atifter) reported 28 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  dragon123 (@dragon123456654) reported 31 minutes ago from Abergavenny, Wales

  @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

• 
  Eddy (@ChrisEddy_7) reported 33 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Rob S Photography (@photographyrsp) reported 37 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Karma Samsara (@CarolwalesKarma) reported 38 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 39 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  sheryl fussell (@chickenshed24) reported 42 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Lucy (@HeyLucyAnne) reported 47 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 49 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  dawn pugh (@dawninyoureyes1) reported 50 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Neil (@neilbennett0707) reported 52 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alun Morgan (@Broomrig) reported 7 minutes ago

  @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

• 
  Krish (@krish_shah1999) reported 7 minutes ago

  @jamie_wallis @EE @TomTugendhat I’m also with EE in London, frequently have issues - had zero signal at Liverpool Street the other day!

• 
  JC (@jaykona3670) reported 9 minutes ago

  @EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.

• 
  Malcolm Bebb (@BebbMalcolm) reported 10 minutes ago

  @TomTugendhat @O2 @EE So which government mobile phone network do you use? 'Cos I don't see the connection.

• 
  Photo man (@ach59) reported 13 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Timothy (@tpoweeeer) reported 14 minutes ago

  @TomTugendhat @O2 @EE Your shower of shite where in power for *check notes* 14 years, not just phone signal that’s a disgrace. Why are MPs not charged with negligence like CEOs?

• 
  𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠 (@IanCutress) reported 15 minutes ago

  @TomTugendhat @O2 @EE What did you do in the years you were in government to fix it? Plenty of time to do something, and yet. Stop virtue signalling and find some introspection.

• 
  Katharinebarton (@katharinebarto6) reported 18 minutes ago

  @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

• 
  Charles Small (@C_Small_) reported 23 minutes ago

  @TomTugendhat @O2 @EE I've had better signal on top of a volcano in Indonesia than in parts of London with O2

• 
  Jim Fogarty (@64Jimfogarty) reported 26 minutes ago

  @EE Oh I've tried that no help at all unless I pay more money and I already pay enough