EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Porth, Cardiff, Treharris, Caerphilly, Hengoed, Cwmbran, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Newport	Internet	5 hours ago
Porth	Wi-fi	20 hours ago
Porth	Phone	1 day ago
Cardiff	Wi-fi	1 day ago
Porth	Wi-fi	3 days ago
Cardiff	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 20 seconds ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  dawn pugh (@dawninyoureyes1) reported 3 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 6 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 8 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Ade (@Bubwal) reported 10 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 13 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Mike Conjoice (@mikeconjoice) reported 14 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Maarten (@MaartenSleeckx) reported 16 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Connor Botwright (@ConnorBotwright) reported 26 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Nörm•i•am (@storrmin571) reported 30 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Ricky Mainwaring (@rickmainz1989) reported 33 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Eddy (@ChrisEddy_7) reported 33 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Karma Samsara (@CarolwalesKarma) reported 37 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Neil (@neilbennett0707) reported 42 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Dan Dineen (@Daniel_Dineen) reported 43 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Atif Raza (@atifter) reported 47 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Ross Maisey (@TweetterRoss) reported 49 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Steffan McMahon (@Steffan_McMahon) reported 51 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Rochelle Theaker (@roch123) reported 53 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Ross Maisey (@TweetterRoss) reported 54 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Podmore (@John_Podmore) reported 5 minutes ago

  @EE Thank you for sending me a new hub with the promise of sending a human being to set it up and find out why my signal doesn’t extend beyond the room it’s in. Thank you also for killing the link to the humans making promises and sending me back to the bot bashing I am now getting

• 
  IndianAlways (@IyengarPallavi) reported 9 minutes ago

  @EE Your customer service so poor that nobody contacted me, i am unable to connect Internet, the smart hybrid is not working, after 9am ur phone line magically busy till 5pm no call back nothing, this is how worst you people are, i made a mistake trusting u

• 
  Jim (@James18Farthing) reported 9 minutes ago

  @EE Now I'm trying to get free my bank card on the app so I can pay but when ever I click on add card I'm asked to register a sim which I already have can't add a bank card can't use the sim and the team couldn't help, Is gifgaf any good

• 
  Danny Kirkman (@danny28123) reported 10 minutes ago

  @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

• 
  Neil Green (@ngmillers1973) reported 11 minutes ago

  @matthewdmarsden @EE @marsdenleanne1 Horrible EE how they are rated the best I do not know

• 
  SaltyTech (@Captin__Caveman) reported 12 minutes ago

  @EE almost no signal in south worksop S80 2RS 😭😭😭

• 
  Ben ✝️ (@Whizum) reported 15 minutes ago

  @EE please change delivery service… dpd are awful. 😞

• 
  J G L (@smartmama) reported 19 minutes ago

  @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.

• 
  Stuart de Rozario (@StuartdeRozario) reported 19 minutes ago

  @mark_wootten @EE might have something to say about that. Zero customer loyalty there too.

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 21 minutes ago

  @EE Honestly guys wtf? I can't login to anything because I can't receive texts to authenticate.