EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Pontypridd, Tonypandy, Caerphilly, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pentre, Cwmbran, Ferndale and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
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| Newport |
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| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Pontypridd |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Rob O'Keefe
(@WelshROK) reported
from
Merthyr Tydfil, Wales
@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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kebab
(@kenandavestone) reported
from
Newport, Wales
if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Aled Thomas
(@AledThom) reported
from
Tonypandy, Wales
@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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kebab
(@kenandavestone) reported
from
Newport, Wales
@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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dragon123
(@dragon123456654) reported
from
Abergavenny, Wales
@EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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kev percy
(@kevpercy84) reported
from
Abergavenny, Wales
Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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сm
(@cam8710) reported
i cant even request a new sim either **** you too @EE
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Ian C Hilditch
(@ianchilditch) reported
Right.......I would like to SPEAK to a member of the @EE customer service team to discuss why I can’t access my free 3 month trial for @btsport . I left @EE because after 23 + years I was still not valued! Just terrible service
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Dorian
(@Dorian68811163) reported
@EE Is hiya service free on my Samsung s10 I have sim contract with ee
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Lorea Martínez
(@Loreamartinez) reported
Hi @EE I am in Spain at the moment and I deactivated my data, just in case. Can I use my EE data without being charged? I tried your search box but was not working properly when typing "Spain". Thanks!
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Edie
(@EdieLewis_) reported
@RachelSJohnson @EE but they also have a live chat for help on their website.
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JesterVP
(@JesterSalty) reported
@EE Yeah it’s been really slow to load and login but then it’s fine and then it stops again I’m on mobile and have no issues with other sites just yours?
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Anonymous
(@Anonymous311819) reported
@EE Hi there, thank you for your reply. This actually was another problem before, where it was not possible to view all the available plans at once. However, it appears that this has since been resolved. I can see two plans that I am interested in, but would like further... (1/2)
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Tyler
(@TrophieTy) reported
Going to start looking into long term new way to stay connected and stream again. @ee have taken a MONTH to not resolve the issue in my area and i'm not just going to wait anymore.
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Annie La
(@anniela2000) reported
@Arbzzo @EE I am having the same problem, after being a loyal customer for 10 years this is absolutely disgraceful
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Jemma Dolan
(@jemma_dolan) reported
Complaints that households in the #Roslea area have been without @EE coverage since around #ChristmasEve & now without @btbusinesscare signal since this afternoon! Not good enough, especially when people are #WFH. I have reported both - people need back online ASAP! 📱💻