EE outages and service status in Hengoed, Wales
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 10, 8:25 PM GMT+1.
- Internet (45%)
- Wi-fi (18%)
- Phone (18%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 17 hours ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
6 days ago | |
|
Cardiff
|
Total Blackout | 9 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Aberdare
|
Phone | 9 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Lucy (@HeyLucyAnne) reported from Rhymney, WalesYep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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lisa marshall (@lisa150_5) reported from Abercanaid, Wales@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reportedJust had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.
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Scott (@SGHMFC) reported@EE @JackEmson99 EE have been getting worse for the last year, signal is becoming a piss take
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Sir Rapid Rod (@RodRapid1784) reported@EE It's just the signal
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Zander Lavall (@Zander_Lavall) reported@EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable
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Vizique (@Vizique) reported@Daveyboy33i @EE £250?!! Bro got a Terrabit network?!
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Vicki Heselton (@VHeselton) reported@EE Thankyou but every time I try 150 it gets disconnected or states I’m not a customer which I am.
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🅿️ (@Imran999_Khan) reported@EE I’ve already taken action by putting in the complaint. It’s EE’s duty to investigate and inform me of the outcome. You closed the case, you can re-open it and get back to me.
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Nathan Astley (@chebbzzx) reported@EE your Wi-Fi is awful
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ALittleWren (@ScottishWrenLou) reported@EE Your broadband service is rubbish. It frequently drops out and tonight it dropped out half an hour ago and has still not come back. And the 4G backup is useless as it doesn’t work. Really fed up with this now.
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Dexter Morgan VI (@DextersDesciple) reported@EE has the worst app and website to try and upgrade. Nothing works, won’t let me pick store to have it delivered to and then keeps telling me I’ve reached my limit of trying to add my bank details. **** this. I’ll go elsewhere.