EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Newport, Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.
| City | Problem Type | Report Time |
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Internet | 2 hours ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 5 days ago |
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TV | 6 days ago |
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Lucy (@HeyLucyAnne) reported from Rhymney, WalesYep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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geraint evans (@mrbean1977) reported from Fochriw, Wales@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Hopkins (@PaulHop67620555) reported@EE why is there a major problem logging in to my app it's constantly saying there's a problem 🤔🤔😡😡 Anita
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Kuebet (@winterz_sky) reported@rusheurope @EE ofcom it, report the issue to ofcom
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Eric Lamps (@EricLamps) reported@EE my internet is STILL down. It's been 2 days now. What's going on.
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Atif jj (@AtifJj) reported@EE worst network in the world no emails or texts or calls disconnected me for an outstanding balance of 41 quid now can’t reach any of my family even though I’m on direct debit, one would understand if it was a lot of money but I been with Ee a decade last time such a shame
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Dr Katie Cairns (@kiityc) reported@EE Service user 0233677113, initial GW, postcode WF2 0NB, who has just taken out a broadband contract with you has entered the wrong email address. You’ve sent all the info to my email, including bank account details, name and address. You should contact them, and the ICO.
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Susan Yvonne Clarke (@scla55) reported@EE I’ve had extremely poor internet on my phone for weeks in the NN1 area of Northampton where I work , this happened for many weeks last year why is it happening again ? It’s extremely inconvenient to only have internet when I’m at home .
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JOE🦁 (@JOE_avfc92) reportedBe careful when visiting @EE store, I asked for a new SIM & number as old contract expired in August. I got everything I wanted apart from the store extending the contract of my old number for two years 🤨🧐 complaint raised new years eve to see how they deal with this now
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Ryu9009 (@Ryu90090) reported@Gonejango87 @EE We had no internet for 8 days. EE are truly awful. Had to threaten them with ofcom to get any compensation, it even states no internet after 48hrs on their T&Cs u get compensation for each day. Still didn't get the full amount. Contract up in April then going elseware.
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melanie ridge (@meljridge) reported@EE I’m on the phone again, starting from scratch. No notes made from Summer yesterday - why?! She assured me she’d call back to complete the order but never did. Your service is poor
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Andrew tuck (@Andrewtuck10) reported@EE Oh too late - another let down