EE Outage Report in Hengoed, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hengoed come from postal codes CF82.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (13%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypridd, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Blackwood, Newbridge, Tonypandy, Porth, Pontypool and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Total Blackout | |
| Pontypridd |
Internet | |
| Hengoed |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
-
Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
-
Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
-
kev percy
(@kevpercy84) reported
from
Abergavenny, Wales
Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
-
Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
-
𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
-
Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
-
Rob O'Keefe
(@WelshROK) reported
from
Merthyr Tydfil, Wales
@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
-
KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
-
Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
-
Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
-
Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Barry Sharp
(@bazsharp) reported
I am on my honeymoon in cape Verde. I tried to get my roaming from @EE and I couldn't. I rang EE and because of where i am, I would need to buy a separate deal and only have 500mb of data for £7.50 a day. Roll on when I can cancel this contact. Thank god the hotel has great WiFi.
-
Felix Lowe
(@saddleblaze) reported
@EE Hi there. How come your website never works on desktop? Keeps on crashing on both Chrome or Microsoft Edge whenever trying to access my profile...
-
Sockey99
(@RealSockey99) reported
@EE just had a look at the TV guide for EETV and my god its terrible! It looks like the guide has been blown up. Can i have my favourite channels saved into its own collection like i can on Sky!? if you tidy it up i may join!!
-
Steven Hall
(@SteH1981) reported
@EE I've had a look on the website but I can't find an answer.. can I buy a week roaming thingy from you to use in the USA?.. or as my phone appears to not support esims, will I have to buy a SIM card from a US network.? 🤷
-
Andrew Griffiths
(@AndrewG18556033) reported
@LDdex @bt_uk @EE BT had a bad leadership team that’s why there are so many bad situations. Paid a fortune to rip us off! Shame on them - time for change at the top of BT and their HR leads too
-
Andrew N
(@thegreatnev) reported
@EE broadband down in SE16
-
Janice
(@Janthebestmam) reported
@EE Done it all. Thats why going to contact virgin. Im so upset found BT worked all the time merged with EE and internet drops out busy times. Then no help out of hours. Bt always able to contact a person . # rubbish - move on for sanity .
-
Janice
(@Janthebestmam) reported
@EE Tried text just tells you call again office hours and connection fine - so why I get buffering at busy times. Ive text SKY to try them as switched to BT as virgin werent very good- no trouble till switch to EE.
-
Ben
(@BriefcaseFFC) reported
@EE How come I am not getting any signal at home any more? SW London/Tooting/Mitcham area. Are there known issues?
-
everythingstopsfor..
(@everythingstops) reported
@EE how can you not help a vulnerable person with children to not have access to their phone. My daughter been on the chat all day to supposed vulnerable team and just keeps getting told “not available on her account” wth a customer of ee for 6 years , I’ve been a customer for 15