EE Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.

City	Problem Type	Report Time
Bargoed	Internet	1 day ago
Cardiff	TV	2 days ago
Newport	Internet	3 days ago
Pontypridd	Internet	4 days ago
Blackwood	Wi-fi	4 days ago
New Tredegar	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Lucy (@HeyLucyAnne) reported 49 seconds ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Tim Powell (@timscoreboard) reported 3 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Iestyn T Davies (@iestyntdavies) reported 3 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 9 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Rochelle Theaker (@roch123) reported 12 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Ricky Mainwaring (@rickmainz1989) reported 14 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  dawn pugh (@dawninyoureyes1) reported 26 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Gill Howells (@gilliehowells) reported 27 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 34 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Brian Evans (@brianevans83) reported 35 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Matt (@Matt996) reported 40 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  dawn pugh (@dawninyoureyes1) reported 50 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  K A C E Y (@KaceyEdwards91) reported 51 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  geraint evans (@mrbean1977) reported 54 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  dawn pugh (@dawninyoureyes1) reported 54 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Connor Botwright (@ConnorBotwright) reported 54 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  floyd cooper (@floyd2103) reported 54 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Robert Purvis (@robertpurvis) reported 56 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Brian Evans (@brianevans83) reported 58 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Rhys Cooper (@TheRhysCooper) reported 60 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  twistedanimator (@Dazmills79) reported 5 minutes ago

  @EE my Wife received a message from you saying she can upgrade, you take the money from her account then immediately cancel saying it's too early but have kept the funds. Can you tell me what's gone wrong here? @EveMills11 has sent you a D.M for your response

• 
  Coquelicot 💜🤍💚 🟥 (@Coquelicotworld) reported 6 minutes ago

  @DogHotstuff @EE I’m furious as I was on the app at 8:15 and the consoles became available at 8:28. Couldn’t possibly have completed transaction any quicker. Rubbish service from EE that they can’t even advise if you’re on the ‘successful’ list or not - ‘Wait and see’ isn’t acceptable advice.

• 
  davidgoodhall (@davidgoodhall) reported 8 minutes ago

  @EE why is your website so terrible to load anything always…😤

• 
  Trudi (@highvoltageroad) reported 10 minutes ago

  @EE been with you just over 2 weeks and the network has been down twice and is down again today. Reason why I changed what network issues 😡

• 
  Julie lombardo (@Julielombardo8) reported 15 minutes ago

  @EE #unhappycustomer#maygoelsewhere.been a loyal customer for over 6 years, and I’m having to wait for a £220+ overpayment.terrible way to treat customers EE

• 
  Zarina Khan (@Zarina_GK) reported 16 minutes ago

  @EE @EE hello, can anyone help with this please? I've now gone 4 days without being able to use my phone.

• 
  Glenn Wackett (@Glenn_Wackett) reported 16 minutes ago

  @ee Could I trouble you for some clarification on an order I have made with you?

• 
  luke passey (@LukePe46) reported 18 minutes ago

  @ee hi can someone help with a billing enquiry? have tried to call a few times but cannot get through. Thanks

• 
  Anita🧜🏾‍♀️ (@anitayears_) reported 20 minutes ago

  @EE my wifi hasn’t been working all day🥲🥲🥲 help me out plzzz

• 
  Darren Mallinson (@dazza12) reported 24 minutes ago

  Further issues with @bt_uk and also @EE now. There's a discount available if you have BT broadband and an EE mobile account. Listed in T&Cs as BT Broadband. Agent says it's only available for BT Halo 3+ customers. No such restrictions are in the T&Cs.