EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Pontypool, Tonypandy, Pontypridd, Cardiff, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

City	Problem Type	Report Time
Pontypool	Phone	3 days ago
Tonypandy	Internet	4 days ago
Pontypridd	Internet	7 days ago
Cardiff	Internet	13 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  floyd cooper (@floyd2103) reported 3 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Eddy (@ChrisEddy_7) reported 8 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Nörm•i•am (@storrmin571) reported 9 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Steffan McMahon (@Steffan_McMahon) reported 10 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 16 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Owain Llŷr Harris (@owainharris3) reported 18 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Lucy (@HeyLucyAnne) reported 20 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Christopher Guy (@ChrisJG1988) reported 22 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Karma Samsara (@CarolwalesKarma) reported 26 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Matt (@Matt996) reported 27 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Dino Tessaro (@savalleyboy) reported 35 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Daniel Thomas (@dklthomas6666) reported 38 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 44 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 46 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  lisa marshall (@lisa150_5) reported 47 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Stephen Davies (@man_of_gwent) reported 47 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  Simon Latham (@Welsh_Si) reported 48 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Dan Dineen (@Daniel_Dineen) reported 48 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 49 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Tim Powell (@timscoreboard) reported 59 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart1959 (@StuartT34021273) reported 5 minutes ago

  @Hepworthclare @EE Have to be the worst company I've dealt with so I've decided its cheaper to pay off my mobile contract & will be cancelling my TV & broadband account when that is up cant wait thought virgin were bad but I was wrong unfortunately

• 
  Dave Charles (@davecharles1) reported 7 minutes ago

  Never have I had so much trouble with my internet since I’ve joined @EE , can’t wait to ditch it

• 
  Liam Purves (@purves_liam) reported 7 minutes ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  Dean Ayass (@DeanAyass) reported 8 minutes ago

  So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

• 
  Davie G 🇬🇧 (@fredbeare) reported 10 minutes ago

  @EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever

• 
  LK (@AMothersSon) reported 11 minutes ago

  @EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.

• 
  Robert Rutherford (@ruthersrobert) reported 14 minutes ago

  @RossGibbs78 @SkyHelpTeam @EE Yes it is down

• 
  Martin Elliker (@MartinElliker) reported 14 minutes ago

  @EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yes It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

• 
  Bionic_KT (@bionic_KT) reported 16 minutes ago

  @WeAreOpenreach @EE The issue is the lack of momentum by Openreach to gain this permission. I got this myself and passed it on via EE but they were advised by you that it had to be you that got this. So I gave details and now you’ve emailed once.

• 
  Mark (@MarkAmiga) reported 17 minutes ago

  @Samsung just got a new tablet via a contract with @EE and its asking me to scan a qr code, and I do not have one, and I cannot skip the screen either, how on earth am I supposed to use this tablet, when its stuck on this stupid scan qr code screen?!