EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Pontypool, Tonypandy, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Pontypridd	Phone	4 hours ago
Pontypool	Phone	5 days ago
Tonypandy	Internet	6 days ago
Pontypridd	Internet	9 days ago
Cardiff	Internet	15 days ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 4 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 13 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Steffan McMahon (@Steffan_McMahon) reported 17 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Leah Griffiths (@LRG0808) reported 19 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  floyd cooper (@floyd2103) reported 19 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Rhys Cooper (@TheRhysCooper) reported 25 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Robert Purvis (@robertpurvis) reported 29 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 33 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  lisa marshall (@lisa150_5) reported 34 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  dragon123 (@dragon123456654) reported 40 minutes ago from Abergavenny, Wales

  @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

• 
  Gareth Lewis (@cllrglewis) reported 41 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Lee Webster (@leeweb79) reported 43 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Rob S Photography (@photographyrsp) reported 48 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 49 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Aled Thomas (@AledThom) reported 49 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Eddy (@ChrisEddy_7) reported 50 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Lucy (@HeyLucyAnne) reported 53 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Ben Williams (@BenThatFlies) reported 53 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Eddy (@ChrisEddy_7) reported 56 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  aaron (@Azz_Culbertson) reported 59 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Russell (C) (@Josh_Russ10) reported 5 minutes ago

  @EE what the heck is going with your service lately? My connection has been woeful as of late

• 
  Clare Hepworth OBE (@Hepworthclare) reported 6 minutes ago

  @EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.

• 
  Darren Alexander (@Alexander220517) reported 8 minutes ago

  @EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide

• 
  NeilM (@NM_Rdg) reported 9 minutes ago

  @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.

• 
  Allan (@banx82) reported 12 minutes ago

  @j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim

• 
  Jonathan H (@howdo01) reported 12 minutes ago

  @EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.

• 
  Will Wright (@WillWri36918764) reported 18 minutes ago

  @EE I've had a complaint running for weeks, can't speak to any body. Absolute **** customer service

• 
  Danny Healy (@DannyHealy9) reported 19 minutes ago

  @EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.

• 
  Martin Elliker (@MartinElliker) reported 19 minutes ago

  @EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??

• 
  llamachops 💙💛 🇪🇺 (@llamachops) reported 20 minutes ago

  @O2 @EE why can’t i get a mobile signal at #Battle station or ANYWHERE on the rail line from Hastings to Sevenoaks and then London? is this the 3rd World FFS???