1. Home
  2. Companies
  3. EE
  4. Hengoed, Wales
EE

EE Outage Report in Hengoed, Caerphilly County Borough, Wales

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hengoed come from postal codes CF82 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.

CityProblem TypeReport Time
Bargoed Internet 1 day ago
Cardiff TV 2 days ago
Newport Internet 3 days ago
Pontypridd Internet 4 days ago
Blackwood Wi-fi 4 days ago
New Tredegar Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • timscoreboard
    Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • rickmainz1989
    Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • JoanneChurcher
    🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • Matt996
    Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • mrbean1977
    geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • floyd2103
    floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • robertpurvis
    Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dazmills79
    twistedanimator (@Dazmills79) reported

    @EE my Wife received a message from you saying she can upgrade, you take the money from her account then immediately cancel saying it's too early but have kept the funds. Can you tell me what's gone wrong here? @EveMills11 has sent you a D.M for your response

  • Coquelicotworld
    Coquelicot 💜🤍💚 🟥 (@Coquelicotworld) reported

    @DogHotstuff @EE I’m furious as I was on the app at 8:15 and the consoles became available at 8:28. Couldn’t possibly have completed transaction any quicker. Rubbish service from EE that they can’t even advise if you’re on the ‘successful’ list or not - ‘Wait and see’ isn’t acceptable advice.

  • davidgoodhall
    davidgoodhall (@davidgoodhall) reported

    @EE why is your website so terrible to load anything always…😤

  • highvoltageroad
    Trudi (@highvoltageroad) reported

    @EE been with you just over 2 weeks and the network has been down twice and is down again today. Reason why I changed what network issues 😡

  • Julielombardo8
    Julie lombardo (@Julielombardo8) reported

    @EE #unhappycustomer#maygoelsewhere.been a loyal customer for over 6 years, and I’m having to wait for a £220+ overpayment.terrible way to treat customers EE

  • Zarina_GK
    Zarina Khan (@Zarina_GK) reported

    @EE @EE hello, can anyone help with this please? I've now gone 4 days without being able to use my phone.

  • Glenn_Wackett
    Glenn Wackett (@Glenn_Wackett) reported

    @ee Could I trouble you for some clarification on an order I have made with you?

  • LukePe46
    luke passey (@LukePe46) reported

    @ee hi can someone help with a billing enquiry? have tried to call a few times but cannot get through. Thanks

  • anitayears_
    Anita🧜🏾‍♀️ (@anitayears_) reported

    @EE my wifi hasn’t been working all day🥲🥲🥲 help me out plzzz

  • dazza12
    Darren Mallinson (@dazza12) reported

    Further issues with @bt_uk and also @EE now. There's a discount available if you have BT broadband and an EE mobile account. Listed in T&Cs as BT Broadband. Agent says it's only available for BT Halo 3+ customers. No such restrictions are in the T&Cs.