EE outages and service status in Hengoed, Wales
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 17, 6:29 PM GMT+1.
- Internet (41%)
- Wi-fi (32%)
- Phone (14%)
- Total Blackout (9%)
- TV (5%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Hengoed, Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Pontypridd, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Internet | 14 hours ago |
|
Merthyr Tydfil
|
Internet | 12 days ago |
|
Cardiff
|
Internet | 12 days ago |
|
Pontypool
|
Wi-fi | 13 days ago |
|
Newport
|
TV | 13 days ago |
|
Newport
|
Total Blackout | 15 days ago |
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Dan Dineen (@Daniel_Dineen) reported from Newport, Wales@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Aled Thomas (@AledThom) reported from Tonypandy, Wales@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hope is NOT a Strategy (@cunningstuntss1) reported@EE And the Broadband connection has just gone down again this morning. What is going on? This broadband service is unreliable. Every day, it goes down.
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👨🏻💻 ⚡️ (@EadrictheWild) reported@TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus
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Sarah Dixon (@SiDix67) reported@EE Been through all of this. I am then directed to the App, using my data because I have no Wifi. New router and still no connection. You use AI Bots and close down technical support at 8pm. Frustration is not a strong enough term. I will be picking this up again later today.
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Shauney Connor (@toryshaun) reported@TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!
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Jamie Wallis (@jamie_wallis) reported@EE @TomTugendhat I’m with EE in London Tom, rarely have issues. Live Greenwich, work Waterloo
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Dan Bishop (@DanBish2332) reported@EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.
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ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reportedDear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.
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Photo man (@ach59) reported@EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)
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dave mayfield (@scunnyplumbist) reported@wsmsteve @EE Me too.had BT not a problem.went to EE broadband it’s no where near as good
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Alun Morgan (@Broomrig) reported@ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.