EE

EE Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Hengoed come from postal codes CF82.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/10/2026 14:00

March 10: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Blackwood, Treharris, Cardiff, Newbridge, Caerphilly, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash, Cwmbran, Abertillery and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomTreharris Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • imgudluvenjoy J (@imgudluvenjoy) reported

    So @EE said they were upgrading the service in my area and somehow It’s got worse you hate to see it

  • Talha_Jamil Talha Ahmad (@Talha_Jamil) reported

    @Hasanpatel @EE @EE is always poor in Ilford, I can hardly ever have a conversation on mobile without resorting to WhatsApp with the aid of my WiFi

  • Tania21352011 Tania (@Tania21352011) reported

    @EE This is how you treat your vulnerable and mentally disabled customers.been a EE customer for over 15 years and I have now been threatened with all my service being restricted due to financial difficulties. It’s a shame that EE have no compassion!!

  • THE_ALPHA161 ALPHA161 (@THE_ALPHA161) reported

    @EE charging me for 120gb since April last year and only giving me 60gb I phone for the 2nd time about this and put on hold for 36 minutes I'm then told by one of ur team that they can't understand what's gone wrong but will try to rectify it. Hold. Then they hang up..shocking

  • ZedR26 ZR (@ZedR26) reported

    @SkyHelpTeam Not when your internet connection is down. I need my connection to earn money to stay alive and to pay you for the Sky broadband that you're not providing currently. Thanks to @EE for the m one bar of service that you provide allowing me to send this message. #SkyDown #SkyFail

  • RealMunchie ᖇEᗩᒪᗰᑌᑎᑕᕼIE 🇺🇦 (@RealMunchie) reported

    @SoloFlawed I feel this right now with the Issues im having with little to no internet or service with @EE Been in a Twitter chat now for 2hrs and going nowhere fast.

  • Grainge80 LeeGrainger (@Grainge80) reported

    @EE are there network issues in Bristol? Work phone on EE has full signal, personal phone also on EE sat right next to it has no signal even after switching on and off. Please help.

  • ZedR26 ZR (@ZedR26) reported

    @SkyUK what's going on? The lights are all green, but the internet connection is not home. Thankful to @EE for one bar of signal to tweet to you that I'm on the edge here. No internet= no money =no home. FFS

  • AjKamath Ajay Kamath (@AjKamath) reported

    @EE @kevinbacon can someone at EE look at the level of service and support being provided ? For 1 year I have had non existent mobile network and today I am being told it can’t be fixed ? And I will be charged £480 to exit on a sim only contract?

  • MattTheWelsh Matt (@MattTheWelsh) reported

    Hey @EE Hope you’re well. The 4G signal in my area seems to be very bad for some reason. It has been for a good few months (I haven’t said anything as I thought works were going on). I used the coverage checker which says I should get 3 bars on 4G but I get 1 bar only