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EE Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/02/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Tonypandy, Pontypridd, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery, Pontyclun and Ferndale.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • OhThisBloodyPC Oh This Bloody Computer (@OhThisBloodyPC) reported

    @EE Who chooses that awful tinny racket that you play to people when they're on hold to your call centre? Why not let people choose what they get to hear?

  • KevinPurcell65 Kevin Purcell (@KevinPurcell65) reported

    @EE great news you can land a plane and shave someone remotely! Any chance you could stop the gimmicks and get my broadband in after 10 weeks and numerous missed appointments and a don’t really care customer service attitude!

  • ditzydaffodil Jessie aka ditzydaffodil (@ditzydaffodil) reported

    @EE They have said masts are down in my area but for whole month and still issues it's no good either saying next month's bill is paid for already as not much use when you can not make calls or the signal dropping all time

  • GothGuyGamer Gothguy (@GothGuyGamer) reported

    @Matrixis @VodafoneUK I went @EE never looked back.

  • RaniJuelz Tap Dancing Pensioner 👯 🇯🇲✌🏾 (@RaniJuelz) reported

    @Aish_81 @EE This is why I left them. I went to voda like 2 years ago and I’ll never look back!

  • k33bym k33bym (@k33bym) reported

    Reminiscing about the days when you could pay 50p to jump the hold queue when calling @EE customer service. Please bring it back 😭

  • larlmama DAWN COOPER (@larlmama) reported

    @EE such disappointment with the customer service just recently I’m constantly having to call email and chase for an update regarding a return so much for me being a good customer over the years ! Means nothing ….🤨

  • johnbach70 John Bach 70 (@johnbach70) reported

    @EE just a quick tweet to let you know that your phone service is poor and customer service as bad. I am so stupid for renewing with you.

  • bcb567 Barbara Band (@bcb567) reported

    @Sarah111well @tinamreynolds @EE When did her contract finish or what was her notice period for cancelling? If she was within those dates then they can't charge her for the period she was no longer using the service. I would fight this.

  • jwar123 Julie warren (@jwar123) reported

    @EE Be nice to have a decent signal indoors