EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Cwmbran, Newport, Ferndale, Pontypool and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
||
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Aberdare |
Wi-fi | |
| Cardiff |
Phone | |
| Porth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Pugsley
(@Chikkensoop) reported
disgusted with the service at our local @EE shop. My 71 year old mother goes in to enquire about upgrading her old Samsung S7, is told the cheapest they can do her is a Google Pixel phone for £30+ a month??? taking advantage of little old ladies... for shame
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Naomi Williams
(@_Nimm) reported
@EE been a customer for 6 years, always done my upgrades etc. over the phone but the service I received this evening is enough to make me leave now. Extremely rude and upsetting.
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cameron macken
(@ronniemac93) reported
@EE @EEHelpdesk why is it my signal is constantly rubbish in areas I use to get good signal??
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Stuart Cowell
(@Stu_Cowell) reported
@EE The issue is that you require a minimum of 30 days notice to avoid additional fees, which is also the maximum period you will allow. All I want to do is provide notice now that I wish to terminate when the contract ends.
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Martin Tilley
(@SIPPSSAS_Expert) reported
@EE, your coverage checker is seriously flawed: RH12 3Ex is you claim "You'll get excellent coverage indoors and outdoors on your iPhone 7 Plus." in fact I can get NO SERVICE at all at this location, nor have I been able to do so in last year. You are peddling false information!
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Nik Wells
(@NikWells5) reported
@EE EE phone network has been down for over a week where I live. Not impressed. Are am I. Is the future a move away from smartphones and all this tech? Maybe you are doing me a favour!!
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AnotherJourneyBegins
(@AJBAngela) reported
@EE Not if you live in the CT8 area! Still no mobile signal and no date to when it will be fixed. Looking forward to refunds for all the months EE customers like us have been paying for NO SERVICE😥😥😥😥
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Aidan Glennon
(@AidanGlennon) reported
@EE how can I be left with no phone signal or 4g for 2 days in Bristol? I was told work happening on a mast and to wait...been 2 days left with no phone unless at home on wifi, no one can call me and I don’t know what calls I’ve missed. Need to have a phone for work! Major stress
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#BeKind --- Tom 💙💜💙💜
(@tomgreat1990) reported
@EE are you aware of issues with connecting to PlayStation? Everything else works fine. All 3 methods of Internet comes from you guys. PlayStation have no reports of connectivity problems.
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Steven Jackson
(@Steven_Jackson) reported
@EE Is there problems with your “gift data” capability? Won’t work for me on app or on website. Not great when trying to give a remote family member data so they can keep in touch!