EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Newport, Hengoed, Cwmbran, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, Blackwood, and Pontyclun.

City	Problem Type	Report Time
Treharris	Phone	7 hours ago
Cardiff	Internet	2 days ago
Caerphilly	Internet	2 days ago
Newport	Internet	5 days ago
Newport	Internet	5 days ago
Newport	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 2 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Brian Evans (@brianevans83) reported 5 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  K A C E Y (@KaceyEdwards91) reported 10 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Desta Omar (@desta_omar) reported 11 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  dawn pugh (@dawninyoureyes1) reported 13 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 13 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 14 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Aled Thomas (@AledThom) reported 14 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 16 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Ash Lister (@AshL93) reported 24 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Karma Samsara (@CarolwalesKarma) reported 25 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Cath (@CatherineJ43) reported 35 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Leah Griffiths (@LRG0808) reported 36 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Daniel Thomas (@dklthomas6666) reported 38 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 42 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Simon Latham (@Welsh_Si) reported 45 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 51 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 54 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Neil (@neilbennett0707) reported 57 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Mike Conjoice (@mikeconjoice) reported 59 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akinwunmi 🇳🇬🇬🇧 (@Dieux_oint) reported 3 minutes ago

  @EE what’s going on. Internet service is down!!!!!!!

• 
  Bodz84 (@AFCBUDDY85) reported 6 minutes ago

  @Skytv just know the football season finishes May 30th. If this persists i'll cancel my Subscription. its that simple @EE you got some random being a fake on twitter using your logo

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 7 minutes ago

  @EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!

• 
  Marc Davis (@marcd5123) reported 8 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  Maria Zelenova (@maria__zelenova) reported 10 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Me (@shawtty64) reported 16 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  Jonathon Lilley (@JonathonLi86969) reported 16 minutes ago

  @EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!

• 
  Maria Zelenova (@maria__zelenova) reported 17 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

• 
  Jenny (@JennyB311) reported 17 minutes ago

  My 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?

• 
  Micky Jones (@MickyJones_) reported 18 minutes ago

  @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem