EE outages and service status in Hengoed, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 6, 9:00 AM GMT+1.
- Internet (48%)
- Wi-fi (26%)
- Phone (15%)
- Total Blackout (7%)
- TV (4%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Pontypool
|
Wi-fi | 4 days ago |
|
Newport
|
TV | 4 days ago |
|
Newport
|
Total Blackout | 6 days ago |
|
Blackwood
|
Phone | 6 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
-
Desta Omar (@desta_omar) reported from Cardiff, WalesCan’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
-
-
Chris Taylor🚛💥🤦♂️ (@pinguc7gjt) reported from Blaenavon, Wales@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
-
NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
-
Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, WalesWish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
-
Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
-
Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
-
dragon123 (@dragon123456654) reported from Abergavenny, Wales@EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls
-
Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
-
🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
-
Eddy (@ChrisEddy_7) reported from Llanyrafon, WalesSo according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
-
Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
-
Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported@EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!
-
Wendy 💙 (@IamjustWendy) reported@aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!
-
Rich Hargreaves / Wickerrman (@rkhargreaves) reported@LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol
-
rhys! (ʚ♡ɞ TWICE ‘26) (@haroobooriisu) reported.@EE Are you experiencing any issues with logging in? I have been completely signed out of the app & now unable to log in?
-
Marie💙 (@MarieMcglinchey) reported@BenGungyal @EE Like all contracts its down to the customer to renegotiate, as I do with my virgin subscription, home insurance, car insurance. All companies will thrive on customers auto-renewing, now that you've taken notice maybe you can start to renegotiating a better deal for your MIL.
-
pat (@pat11669019) reported@EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.
-
Tony Not Reform Boomer 🇬🇧 🇺🇸 🇪🇦 🇵🇱🇺🇦 (@tonywonderfire) reportedHey! @EE the router doesn't work and your app doesn't work. How am I supposed to fix it?
-
Andrew Walker (@filmAlive) reported@EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please
-
Equilan (@Equilan) reported@EE Rang 150, menu broken Got on here, your bot told me to ring 150 Managed to get to the digital bot in the App, it just loops, told me to ring 150 Texted HELLO to 150, "Digital Menu is currently unavailable, call 150". Bill still not paid & won't be until someone calls me.
-
Josh 👾 (@_NFFCJosh) reported@aftertheflood_ @EE i’m a new customer too (day one for me!) thankfully set up the main hub before it went down, but can’t set up the main hub in the bed rooms as app been down all day and i need the app! not a good start i must admit