EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, New Tredegar, Cardiff, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Caerphilly	Wi-fi	10 hours ago
Pontypridd	Phone	2 days ago
Newport	Wi-fi	6 days ago
New Tredegar	Internet	6 days ago
Cardiff	Internet	6 days ago
Caerphilly	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Magic Man (@MagicMerry88) reported 9 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Aled Thomas (@AledThom) reported 9 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  sheryl fussell (@chickenshed24) reported 11 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 12 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Neil (@neilbennett0707) reported 13 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Eddy (@ChrisEddy_7) reported 18 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  kebab (@kenandavestone) reported 20 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 24 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Andy Petersen (@AndyJPetersen) reported 24 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Ade (@Bubwal) reported 25 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Rhys (@TheRhysCooper) reported 27 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Eddy (@ChrisEddy_7) reported 28 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Ben Williams (@BenThatFlies) reported 29 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Karma Samsara (@CarolwalesKarma) reported 31 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Eddy (@ChrisEddy_7) reported 36 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Desta Omar (@desta_omar) reported 40 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 42 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 45 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Kacey Edwards (@KaceyEdwards91) reported 49 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 56 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam J (@samj2501) reported 14 minutes ago

  @EE @EE genuinely feel like I’m being punked every time I try and resolve a minor issue (caused my your employees) because it’s that insane how hard they seem to be making simple requests

• 
  fiona (@fionach1) reported 14 minutes ago

  @EE plz can you fix my landline that has no line ? I need to be able to receive calls (health)

• 
  Brian Slater (@BrianSlater1976) reported 15 minutes ago

  @EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 15 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  Pamela Docherty (@pamie1984) reported 16 minutes ago

  @EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!

• 
  Craig Taylor (@blown_ranger) reported 21 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Gillian McKinnon (@giframac) reported 26 minutes ago

  @Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!

• 
  Jo J (@JoJay3363) reported 26 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡

• 
  Brian Slater (@BrianSlater1976) reported 27 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing

• 
  william benstock (@will6310) reported 32 minutes ago

  @EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture