EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Blackwood, Abergavenny, Cardiff, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Merthyr Tydfil, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Newport	Total Blackout	24 hours ago
Blackwood	Phone	1 day ago
Blackwood	Internet	2 days ago
Abergavenny	Internet	3 days ago
Newport	Wi-fi	3 days ago
Cardiff	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Rob O'Keefe (@WelshROK) reported 47 seconds ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Mike Conjoice (@mikeconjoice) reported 52 seconds ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Ade (@Bubwal) reported 5 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 7 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Angela Sweeney (@angelawales) reported 14 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 14 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  kev percy (@kevpercy84) reported 16 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Allan Rees (@welshpolitical) reported 22 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Stephen Davies (@man_of_gwent) reported 28 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  kebab (@kenandavestone) reported 30 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Neil (@neilbennett0707) reported 31 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Ash Lister (@AshL93) reported 31 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Desta Omar (@desta_omar) reported 32 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Michèle Seren💙 (@MicheleSeren) reported 33 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Eddy (@ChrisEddy_7) reported 36 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Gill Howells (@gilliehowells) reported 41 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Eddy (@ChrisEddy_7) reported 51 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Steffan McMahon (@Steffan_McMahon) reported 54 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Gareth Lewis (@cllrglewis) reported 55 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Chris Woods (@w00dsy_10) reported 59 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 6 minutes ago

  @loisgriff_ @EE Part of B.T ... crap

• 
  Martin Powell (@MartinPowe16355) reported 8 minutes ago

  @loisgriff_ @EE EE thats the problem

• 
  Shaun Adams (@shaundadams) reported 10 minutes ago

  @EE I’m assuming from the lack of response you are not going to help??!

• 
  Opeyemi Daniel (@DinaGlyphs) reported 13 minutes ago

  @EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.

• 
  Jim C (@Showmethetears) reported 15 minutes ago

  @EE Yea, me and my no phone signal will give you a call to figure out the problem as to why there's no phone signal....

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 15 minutes ago

  With @virginmedia still being down for many people (2 weeks now), how many customers are they about to lose to @EE or @skytv ?

• 
  andrew (@adrewmg) reported 16 minutes ago

  @EE I need to be able to use the phone so I can cancel an appointment for tomorrow.

• 
  Opeyemi Daniel (@DinaGlyphs) reported 17 minutes ago

  @EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)

• 
  Peter Levers (@PeterLevers1) reported 19 minutes ago

  @Cymru @EE Absolutely dog ****

• 
  Greig Fraser 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@GREIG_FRASER_UK) reported 21 minutes ago

  @ScotlandNT @EE @FIFAWorldCup Get Clarke too ****, picking an academy player over proven players in Barron & Miller. WTF is he thinking?! We're never gonna move forward with him in charge, he's just been lucky to have one of the best teams in years