EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	4 days ago
Cardiff	Internet	4 days ago
Pontypool	Wi-fi	4 days ago
Newport	TV	5 days ago
Newport	Total Blackout	6 days ago
Blackwood	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  . brydieloa (@brydielwoodward) reported 15 seconds ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Ty✌🏾️ (@Tyrone_PT) reported 1 minute ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  sheryl fussell (@chickenshed24) reported 5 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 6 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Ross Maisey (@TweetterRoss) reported 7 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Brian Evans (@brianevans83) reported 8 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 11 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Ricky Mainwaring (@rickmainz1989) reported 17 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 18 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  kev percy (@kevpercy84) reported 24 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Steffan McMahon (@Steffan_McMahon) reported 27 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Andrew Lippiatt (@LippyBoy123) reported 30 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Desta Omar (@desta_omar) reported 33 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Angela Sweeney (@angelawales) reported 35 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Christopher Guy (@ChrisJG1988) reported 45 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 47 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Simon Latham (@Welsh_Si) reported 49 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  lee williams (@thelee_x_w) reported 52 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Sarah Lewis (@drsarahjlewis) reported 55 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Ash Lister (@AshL93) reported 58 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chrisg (@chrisg742054) reported 6 minutes ago

  @EE Where I live near Louth in Lincolnshire its always a crap signal

• 
  Sam (@Samishlol) reported 10 minutes ago

  @EE is your website down?

• 
  Mark Kelly (@MarkKel84034045) reported 13 minutes ago

  @EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction

• 
  Tony Not Reform Boomer 🇬🇧 🇺🇸 🇪🇦 🇵🇱🇺🇦 (@tonywonderfire) reported 15 minutes ago

  Hey! @EE the router doesn't work and your app doesn't work. How am I supposed to fix it?

• 
  Martin Baker | Mental health author and blogger (@GumOnMyShoeBook) reported 15 minutes ago

  . @EE are your app and website down at the moment? Unable to log into either with credentials that worked fine 2 days ago.

• 
  JamesGlobalNews (@JamesGlobalN) reported 19 minutes ago

  @England @EE This just says it all doesn’t it, the kids needs the spot in the squad he is what will help this team get further

• 
  prince’s adore x (@privwithadot) reported 20 minutes ago

  @EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had

• 
  Josh 👾 (@_NFFCJosh) reported 22 minutes ago

  @aftertheflood_ @EE their apps been down all day i’m not sure if they are aware as no info on their social media pages? @EE

• 
  Greg (@gregoryarios) reported 22 minutes ago

  @England @EE I don't give a damn about NFL.

• 
  Kat 🐝 (@femininecheese) reported 25 minutes ago

  @EE I am trying to top up my PAYG account but the app keeps saying “something went wrong” when I log in and when it says it’s sending a passcode to my email. I can’t call customer service because my phone has no data