EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Cardiff, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

City	Problem Type	Report Time
Pontypridd	Internet	1 day ago
Cardiff	Internet	8 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	1 month ago
Cardiff	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Dan Dineen (@Daniel_Dineen) reported 11 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  kebab (@kenandavestone) reported 12 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Tudor Brewery (@Tudorbrewery) reported 12 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Andy Petersen (@AndyJPetersen) reported 18 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 18 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Ross Maisey (@TweetterRoss) reported 21 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  dawn pugh (@dawninyoureyes1) reported 22 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 30 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Mike Conjoice (@mikeconjoice) reported 33 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Nörm•i•am (@storrmin571) reported 34 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 35 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  sheryl fussell (@chickenshed24) reported 36 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Steffan McMahon (@Steffan_McMahon) reported 41 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Magic Man (@MagicMerry88) reported 45 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 48 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Eddy (@ChrisEddy_7) reported 51 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  lisa marshall (@lisa150_5) reported 54 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Kacey Edwards (@KaceyEdwards91) reported 54 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Aled Thomas (@AledThom) reported 57 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 60 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dai John (@Dai_John_7) reported 6 minutes ago

  @EE since switching from BT to EE with the new hub all I’ve had is problems, having to constantly switch it all off and reset it. WIFI still off and call centre shut, looks like my plans to work from home tomorrow are gone. Terrible service, time to switch providers

• 
  Kati Thompson (@CrazyRatLady80) reported 8 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

• 
  ChrisM (@chrismaddison74) reported 8 minutes ago

  @EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.

• 
  Kev (@KevlarBrock) reported 12 minutes ago

  Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!

• 
  Fung (@androidfung) reported 17 minutes ago

  @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 19 minutes ago

  @EE I will do this tomorrow :) thanks. Don’t know where I stand, as I know water damage isn’t covered, but it truthfully hasn’t had any water damage so I don’t know if there’s a broken sensor or something like that?

• 
  Ian Murphy (@journoian) reported 28 minutes ago

  Hey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail

• 
  Beasty 90 (@90Beasty) reported 29 minutes ago

  @EE Hey i have a problem with the contract i have with you, i have tried the app but i can not get on to it nor call or text you to contact you any other way than this, as i cant get a confirmation text that confirms its me as i have no service DESPITE my bill being paid in FULL

• 
  Not Now Dave (@not_now_dave) reported 29 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  Alan Battaglia (@BattagliaAlan) reported 31 minutes ago

  @MsVespertilio @EE EE are awful they charged me 270 pounds for a supposed breach of contract , they admitted that they have no proof but I had to pay in protest!! 15 years as a customer down the drain never again with @EE