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EE outages and service status in Hengoed, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Hengoed, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • The most recent signal from this area was received Aug 2, 12:24 PM GMT+1.
  • 67% Wi-fi (67%)
  • 33% Internet (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

CityProblem TypeReport Time
Cardiff Internet 3 days ago
Cardiff Wi-fi 26 days ago
Cardiff Wi-fi 28 days ago
Cardiff E-mail 1 month ago
Cardiff Total Blackout 1 month ago
Cardiff Internet 1 month ago

Nearby cities with recent reports

Cardiff

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • R18LUN
    Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • desta_omar
    Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • photographyrsp
    Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • man_of_gwent
    Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • alanjonestcbc
    Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • Heidi_Wurst
    Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • KathW80
    Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • timscoreboard
    Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • CarolwalesKarma
    Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • forgottengirl78
    Forgottengirl078 (@forgottengirl78) reported

    @EE The rude person I was speaking too dropped the call. Been on and off hold for almost 2 hours. They where meant to be the person to sort out compensation! No call back.

  • sazzalj
    Sarah J (@sazzalj) reported

    @EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??

  • GNEAlex22
    Alex Davies (@GNEAlex22) reported

    @EE Sick of wasting my breath with you guys, my app hasn’t worked for 18 months now and signal is very poor around Gateshead riverside. Don’t even know what I’m paying for anymore

  • lesetoilesx
    Rebecca (@lesetoilesx) reported

    @EE are you having login issues? I’m not receiving the code to verify and login despite asking for it to be resent so many times it’s now locked me from trying lol

  • MissSullivan06
    Miss Sullivan (@MissSullivan06) reported

    @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

  • EddyCrowe
    Eddy Crowe (@EddyCrowe) reported

    @MarkyTalk @EE I was with orange when Ee took over never got any loyalty at all so I left Ee for sky

  • Dai_John_7
    Dai John (@Dai_John_7) reported

    @EE since switching from BT to EE with the new hub all I’ve had is problems, having to constantly switch it all off and reset it. WIFI still off and call centre shut, looks like my plans to work from home tomorrow are gone. Terrible service, time to switch providers

  • MsVespertilio
    Rach 🇪🇺 (@MsVespertilio) reported

    @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises

  • Rutherford_Paul
    Paul Rutherford (@Rutherford_Paul) reported

    @EE Your network coverage in and around Darlington town centre has been absolutely abysmal for months now. I have been with Orange / EE for over 27 years and I’ve never been closer to leaving.