EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Porth, Cardiff, Treharris, Caerphilly, Hengoed, Cwmbran, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Newport	Internet	1 day ago
Porth	Wi-fi	2 days ago
Porth	Phone	2 days ago
Cardiff	Wi-fi	3 days ago
Porth	Wi-fi	4 days ago
Cardiff	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Andy Petersen (@AndyJPetersen) reported 7 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Rochelle Theaker (@roch123) reported 8 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Iestyn T Davies (@iestyntdavies) reported 10 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Kathryn Williams (@KathW80) reported 12 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Brian Evans (@brianevans83) reported 18 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Cara Marsh (@caradyas14) reported 19 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  lee williams (@thelee_x_w) reported 19 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Rob O'Keefe (@WelshROK) reported 23 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 32 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Steffan McMahon (@Steffan_McMahon) reported 37 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  dawn pugh (@dawninyoureyes1) reported 39 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Dino Tessaro (@savalleyboy) reported 40 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Mike Conjoice (@mikeconjoice) reported 40 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Cath Colleypriest (@CathFluffybob1) reported 42 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 42 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Ade (@Bubwal) reported 43 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  sheryl fussell (@chickenshed24) reported 49 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Eddy (@ChrisEddy_7) reported 53 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Atif Raza (@atifter) reported 54 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 55 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  illinformedinsight (@ILL_INSIGHT) reported 2 minutes ago

  @EE @tomc123456789 No it’s your over-subscribed network. Can’t wait till February next year so I can finally get out of my contract with you

• 
  oufc_sausage_rolls (@spindloufc) reported 3 minutes ago

  @EE I need to speak to technical support urgently. Cannot be solved on the app!

• 
  liam moisey (@liammoisey2) reported 3 minutes ago

  @EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?

• 
  ArtDirectionK (@artdirectionk) reported 3 minutes ago

  *yawn* Currently on hold with @EE...6th 📞 call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

• 
  JD🇬🇧 (@littlemissj74) reported 5 minutes ago

  @EE got a new sim for phone yesterday. When I put in it says no service - why has it not activated??

• 
  dylan cookson (@dylancookson1) reported 5 minutes ago

  @EE please help! Im currently abroad in Asia where my old phone broke and had to buy a new one. My esim won’t transfer across and I have no access to any phone in order to call you. I can’t access banking or any important apps because of this. Please help!

• 
  Julie (@jhshepherd9) reported 8 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  Neil B 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@neilblackwood) reported 9 minutes ago

  @EE Should have ONT installed and active at my property by another provider on Thurs, can my pending order be converted into a Working Line Takeover / One Touch Switch instead of requiring new installation? If so, roughly how quick could EE service go live after the ONT is active?

• 
  Dominic Geraghty (@DominicGeraghty) reported 16 minutes ago

  @EE I keep ringing you - I'm on the phone now - but if this one doesn't work I'm referring this to the ombudsman. This is time wasting harassment.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 19 minutes ago

  @EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞