EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Newport, New Tredegar, Cardiff, Caerphilly, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Pontypridd	Phone	19 hours ago
Newport	Wi-fi	5 days ago
New Tredegar	Internet	6 days ago
Cardiff	Internet	6 days ago
Caerphilly	Internet	6 days ago
Newport	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Aled Thomas (@AledThom) reported 30 seconds ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  lee williams (@thelee_x_w) reported 13 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Brian Evans (@brianevans83) reported 15 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Stephen Davies (@man_of_gwent) reported 16 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  Kacey Edwards (@KaceyEdwards91) reported 23 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 25 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Ade (@Bubwal) reported 29 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 32 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Eddy (@ChrisEddy_7) reported 33 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 38 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Lee Webster (@leeweb79) reported 39 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Brian Evans (@brianevans83) reported 45 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Atif Raza (@atifter) reported 46 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Ben Williams (@BenThatFlies) reported 50 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  sheryl fussell (@chickenshed24) reported 53 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  sheryl fussell (@chickenshed24) reported 54 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  kev percy (@kevpercy84) reported 54 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  lisa marshall (@lisa150_5) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 56 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Matt (@Matt996) reported 57 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

• 
  Sam J (@samj2501) reported 9 minutes ago

  @EE @EE genuinely feel like I’m being punked every time I try and resolve a minor issue (caused my your employees) because it’s that insane how hard they seem to be making simple requests

• 
  Brian Slater (@BrianSlater1976) reported 13 minutes ago

  @EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .

• 
  Haseeb Arslan (@HaseebarslanUK) reported 17 minutes ago

  @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡

• 
  fiercebadger64 (@fiercebadger64) reported 19 minutes ago

  @EE i will post my number here unless u offer a proper solution

• 
  Allsopp (@AIIsopp) reported 23 minutes ago

  Moved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.

• 
  Kitten Kong (@kittenkong42) reported 24 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 27 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  BRD Investigations (@brdinvestigate) reported 27 minutes ago

  @EE Why have you suspended my services when I've paid over £120. Disgusting service. I did a promise to pay after redundancy and you said you wouldn't. I paid tonight and then suddenly you suspended my services..... Shocking!

• 
  BNAG (@_BNAG) reported 31 minutes ago

  @EE how hard can it be to cancel my broadband!? My new provider couldn’t get you to do it. You couldn’t do it when I rang up, I was told I’d be contacted when it could be done, it’s been three days and nothing. This is ridiculous.