EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Treharris, Aberdare, Hengoed, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	3 days ago
Treharris	Phone	3 days ago
Aberdare	Internet	10 days ago
Hengoed	Internet	14 days ago
Merthyr Tydfil	Internet	25 days ago
Cardiff	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 2 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Steffan McMahon (@Steffan_McMahon) reported 3 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  dawn pugh (@dawninyoureyes1) reported 9 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Connor Botwright (@ConnorBotwright) reported 16 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Sarah Lewis (@drsarahjlewis) reported 19 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Eddy (@ChrisEddy_7) reported 23 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Kacey Edwards (@KaceyEdwards91) reported 24 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Rhys Cooper (@TheRhysCooper) reported 30 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Rob O'Keefe (@WelshROK) reported 35 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 38 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Ben Williams (@BenThatFlies) reported 40 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 41 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Samantha (@Samanth82113398) reported 41 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Andy Petersen (@AndyJPetersen) reported 44 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  K A C E Y (@KaceyEdwards91) reported 45 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Daniel Thomas (@dklthomas6666) reported 48 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Cath Colleypriest (@CathFluffybob1) reported 49 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 50 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 54 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Aled Thomas (@AledThom) reported 60 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 6 minutes ago

  @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

• 
  WorldProWrestling (@SClash2019) reported 7 minutes ago

  Stay away from @EE they generally don’t care, all they care about is your money terrible service….

• 
  Fred (@fred6279) reported 8 minutes ago

  @untzy @dcuthbert @EE If the SIM part of the contract is up or is monthly rolling then you can get out of that right now while still paying for the phone. I recommend Voxi for the best signal as that runs on Vodafone.

• 
  debra blakley (@debrablakley1) reported 8 minutes ago

  @EE my husband can’t connect on his EE account in USA . He has no phone service. Please can you help his number 07949399134

• 
  Mikey (@Mikey_Robs_91) reported 15 minutes ago

  @EE in America for the world cup need data and phone signal!!! Any updates

• 
  𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠 (@IanCutress) reported 17 minutes ago

  @TomTugendhat @O2 @EE What did you do in the years you were in government to fix it? Plenty of time to do something, and yet. Stop virtue signalling and find some introspection.

• 
  Ross E J Colbert (@slbhatter) reported 17 minutes ago

  @EE having problem with data roaming whilst abroad. Was working just cut out?

• 
  Paul The Runner (@paulierunner) reported 17 minutes ago

  @EE your signal has been utterly useless of late, even on major A roads. You are a business-prevention exercise. Please sort it out.

• 
  Sean hgxn (@sean8lfc) reported 20 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Snow&Fairways (@IcyFairways) reported 22 minutes ago

  @TomTugendhat @O2 @EE Sane with three. Garbage.