EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Porth, Cwmbran, Mountain Ash, Newport, Pontypool, Hengoed, Aberdare, Ferndale, Pontypridd, Merthyr Tydfil, Tonypandy and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Internet | |
| Porth |
Total Blackout | |
| Cwmbran |
Internet |
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Booth
(@chrisbooth1974) reported
@EE Those pressures were already there though so what has changed to justify this change (other than your profits)? Can you point me to the ‘incredible pressure’? Needless to say I shall be leaving your network as a consequence of this profiteering.
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nearly barking
(@edgeofbarkness) reported
On long hold @ee as I wait to cancel my contract
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DJ Jordan
(@djjordan23uk) reported
@EE Thanks Ashleigh, so as an existing customer who is not ‘Upgrading’ it will stay free?
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Nate
(@NateJB_) reported
@EE So its gone from free to 14£ for a one week trip keep in mind most EE customers (sim only) pay roughly 20£ a month. EE provide service in europe already so the infrastructure is in place. EE are already "award winning" so infrastructure is in place so why charge more?
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Grant Smith
(@TheGrantSmith) reported
@MartinSLewis Well thankfully I’ve only got another 8 weeks left on my contract with @EE. If other providers are not reintroducing roaming charges then I will look elsewhere for a contract, and maybe I’ll treat myself to a new phone while I’m at it.
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Ridgers
(@ffsmonty) reported
@EE And if the charge is so reasonably small to such a small subset of users, how can it begin to cover the amounts presumably needed for ‘network investment’?
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Ridgers
(@ffsmonty) reported
@EE You want to invest in the network, and raise funds to cover that investment? Why not come up with a product/ service people want to pay for, rather than this, which is the opposite. We absolutely do not want to pay for roaming charges, that’s just how mobile should work.
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Scott Lupasko
(@slupasko1) reported
@EE @WeAre8Official Goodbye from another customer. Lying and insulting.
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Jack Harrison
(@VillaFan001) reported
@EE @mostynmithering Those pressures still applied when you promised you weren’t going to reintroduce the charges less than six months ago, though. It would be nice to see some proper customer engagement rather than copy-pasting the same response to everybody who raises the issue.
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Phil Sledge
(@Phil_Sledge) reported
Over 200 days ago I got a new iPhone 12 from @EE with a 5G contract. I think I have been on a 5G network for about 60 minutes. I wonder if they will offer a refund or say they are working on getting in my neighbourhood by 2030.