EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Tonypandy, Pontypridd, Caerphilly, Blackwood, Treharris, Pontyclun, Cwmbran, Porth, Ferndale, Aberdare, Cathays and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey Macdonald
(@IamStaceyMacd) reported
Another day, still no internet signal & still no ETA from @EE as to when it will be restored! How are #island communities meant to thrive when the service level is shocking and the customer care is nonexistent?? @alasdairallan @AngusMacNeilSNP
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Jamie Heath
(@_JHeath) reported
Hi @EE my broadband indoors is so bad I’m just wondering if I could maybe go back to plugging the phone cable in and using dial up?
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Chelsey
(@chelshakespeare) reported
@EE I need to be able to speak to a human about my internet - now neither my phone line or my internet is working and the text service is not working!!!
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Rachel Howells
(@rachypetalface) reported
@EE Followed all troubleshooting every time. It is a signal issue. Not a router issue.
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Nick Curry
(@nickbalti) reported
Well… after 15 years with my current network I concluded that they are now unusable! 4G showing but cannot even load a blank webpage with a single word on it! Tried an @EE SIM today and wow… what a difference! I shall be moving my devices over as soon as possible! Thank you EE!
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Isaac Thompson
(@isaac_t_6) reported
@TheOtherShevy @EE They give users a lot of runaround on issues like this, you can message “incsunlocks_” on instagram to get it unlocked, they helped me out with mine
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simey
(@simeydotme) reported
@HipsterDufus_ @EE What happened? When I left UK EE was the only reliable network?!
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Paul Robinson
(@Robbo1979says) reported
@EE Hi. I have just tried again on a different browser (same problem on Chrome and Edge) and it just says "something goes wrong... Our fault, not yours. Please call us...." which kinda defeats the object of why I'm doing it online. Is it my land-line number you need for my account?
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Stephen Potts
(@StephenEPotts) reported
@bostoed0624 @EE Was looking at that but if we went down that route, it would have to be with an ISP using the O2 network as the EE 4G signal where I live is very poor. Plus we need unlimited downloads.
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Michael W
(@Michael56069166) reported
@VModifiedMind @EE I have multiple gigabit switches, but I don't want to add a switch and a mains socket when I have a solution that works right now. Also space on wall in cupboard for a second device. Its the hassle, not the price. For a home network I want things simple and neat.