EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	E-mail	3 days ago
Cardiff	Total Blackout	6 days ago
Cardiff	Internet	6 days ago
Aberdare	Phone	6 days ago
Cardiff	Internet	7 days ago
Merthyr Tydfil	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  KD Hansford (@kdhanz) reported 5 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Sarah Lewis (@drsarahjlewis) reported 6 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Steffan McMahon (@Steffan_McMahon) reported 7 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  floyd cooper (@floyd2103) reported 8 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 19 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Brian Evans (@brianevans83) reported 20 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  lisa marshall (@lisa150_5) reported 22 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  kebab (@kenandavestone) reported 25 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Lucy (@HeyLucyAnne) reported 36 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Eddy (@ChrisEddy_7) reported 39 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Matt (@Matt996) reported 41 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Nörm•i•am (@storrmin571) reported 42 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 43 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 47 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  lee williams (@thelee_x_w) reported 47 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 47 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Connor Botwright (@ConnorBotwright) reported 50 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 50 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  dawn pugh (@dawninyoureyes1) reported 54 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 55 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eliza Coutinho 🇵🇹 (@4thdimensionl) reported 5 minutes ago

  There’s football matches to be watched and @ee is down.

• 
  David (@davidofsussex) reported 5 minutes ago

  @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.

• 
  Slam Tastiks (@slamtastix) reported 9 minutes ago

  @EE why is my full fibre going down recently, and it's been down for the last 2 days?

• 
  F3spirit (@originaf3spirit) reported 11 minutes ago

  @EE A 30 yr customer is having their account access and line suspended for £ 22 connections unresolved complaints open closed within 24hrs Resolution required.

• 
  Simon (@Simon_McNair) reported 13 minutes ago

  @lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.

• 
  Arnold Smith (@ArnoldLabour) reported 13 minutes ago

  @janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.

• 
  quietcacophony (@cacophanyofcow) reported 15 minutes ago

  @EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.

• 
  n (@nigsnooker) reported 16 minutes ago

  @EE I tried that through automated chat but all they said was the signal strength in my area was ok but tried to explain its every area i go to its really poor but the person didnt seem to understand what i was suggesting

• 
  Lace Turner (@LaceTurnerxx) reported 19 minutes ago

  @dave_odogwu @England @EE He’s **** & has won nothing.

• 
  CryptoeSIM.io (@cryptoesim) reported 20 minutes ago

  @Anarchy_Jim @status_is_down @EE carrier roaming going down while you're abroad is genuinely nightmare fuel pro tip for next time — grab a local eSIM as a backup before you fly. takes 30 seconds, no passport scan, and you're never stranded like this again