EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Cardiff, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Newport	Internet	2 hours ago
Merthyr Tydfil	Internet	1 day ago
Caerphilly	Wi-fi	4 days ago
Pontypridd	Phone	5 days ago
Newport	Wi-fi	10 days ago
New Tredegar	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Stephen Davies (@man_of_gwent) reported 44 seconds ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  KD Hansford (@kdhanz) reported 6 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  lee williams (@thelee_x_w) reported 15 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 18 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 19 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Lucy (@HeyLucyAnne) reported 19 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Ricky Mainwaring (@rickmainz1989) reported 26 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Eddy (@ChrisEddy_7) reported 29 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Gareth Lewis (@cllrglewis) reported 29 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Karma Samsara (@CarolwalesKarma) reported 32 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  kebab (@kenandavestone) reported 32 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Cara Marsh (@caradyas14) reported 37 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Robert Purvis (@robertpurvis) reported 38 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 40 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  K A C E Y (@KaceyEdwards91) reported 42 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Neil (@neilbennett0707) reported 50 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 53 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Dan Dineen (@Daniel_Dineen) reported 56 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  geraint evans (@mrbean1977) reported 58 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Cath Colleypriest (@CathFluffybob1) reported 59 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚫️ ElleQat (@BaroqueChic) reported 5 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  not jay (@notjay92349724) reported 5 minutes ago

  @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

• 
  BNAG (@_BNAG) reported 6 minutes ago

  @EE how hard can it be to cancel my broadband!? My new provider couldn’t get you to do it. You couldn’t do it when I rang up, I was told I’d be contacted when it could be done, it’s been three days and nothing. This is ridiculous.

• 
  Tracey (@T_lo1972) reported 7 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  Lynda Hull (@lyndannh) reported 15 minutes ago

  @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

• 
  Alan Roberts (@AlanRob68902430) reported 16 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?

• 
  Alan Roberts (@AlanRob68902430) reported 18 minutes ago

  @EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)

• 
  NomadBiker148™ (@StuTheLad) reported 19 minutes ago

  @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

• 
  Bryan Pinto (@bryanp247) reported 23 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 24 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄