EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed
|
Internet | 1 day ago |
|
Cardiff
|
TV | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Pontypridd
|
Internet | 4 days ago |
|
Blackwood
|
Wi-fi | 4 days ago |
|
New Tredegar
|
Wi-fi | 4 days ago |
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Gareth Lewis (@cllrglewis) reported from Abercanaid, WalesHello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Rhys (@TheRhysCooper) reported from Cardiff, Wales@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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Chris Taylor🚛💥🤦♂️ (@pinguc7gjt) reported from Blaenavon, Wales@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fi_leyland (@fi_leyland) reported@EE you promote Samsung products but the customer service I’ve received from @samsung and @yodel has been terrible. I’ve never received my promotional product promised with my Samsung galaxy s21 and 2 year contract, as promised. Please help me? Regretting my purchase from you.
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jamesboag (@jamesboag) reported@EE Yes they even provide a link to upgrade but when i press it I get the same page, we're working on a problem page I cannot use the phone to order as I end up with your top of the range unsuitable contract (due to my memory issues ) and no doubt your bonus scheme
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Fi_leyland (@fi_leyland) reported@EE I’ve been fobbed off constantly from both company’s, I’ve wasted so much time chasing with zero effort or responsibility taken from anyone. I’ve had all the stress and feel like I’m the one having a terrible experience for their mistakes and poor customer service :(
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Robbo (@Robbo_87_) reported@EE Hi, since moving in to my new property I struggle for signal in my house, constantly on one bar. The signal checker is reporting it should be ok. Can this be looked into ?
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Fi_leyland (@fi_leyland) reported@EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.
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Jonathan Harris (@jharrisanim) reported@EE I'm looking to cancel because I have moved and have signed up with another provider at my new home. I'm aware I'm generally meant to give 30 days notice of this but it slipped my mind as I had a lot to deal with leading up to the move.
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Infinate Mooster Dog (@DogMooster) reported@stargateheaven @BailleyLouise @EE That's wrong. That's what was the issue with mine.
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Matthew Jones (@MatthewROP) reported@garethwynhughes @EE M8ne has been horrendous the last week. Keep having text messages about the Llynipia mast. Surely we can claim some kind of compensation for paying hefty monthly bills and not getting the desired service.
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Bradley Whitmore (@bigbrolo) reported@EE signal and Connectivity has been poor lately. Not to mention the cost of new contracts. Upgrades are ridiculous with them... @O2 what you got for me? think it might be time I return to you.
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Diana Akinyi Otieno (@didiakinyi) reported@EE *WARNING* stay away from EE they have the most atrocious customer experience ull ever hav. Don't waste ur hard earned money on MISSOLD products DO NOT TRUST THEM