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EE Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/31/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Merthyr Tydfil, Newport, Pontypool, Blackwood, Tonypandy, Hengoed, Pontypridd and Bargoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Phone
United KingdomCaerphilly Internet
United KingdomMerthyr Tydfil Phone
United KingdomCaerphilly Phone

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Brian04117175 SonofScotland#screwwestminster (@Brian04117175) reported

    @EE Eh19 the signal is sh1t in the house got to stand in the chuffing garden no joke. Tell me what are the so called best network in the country gonna do about that?

  • kitbag86 kitbag ❤️ (@kitbag86) reported

    @EE is there any faults in the wr9 area? It he had terrible signal/service for 3 days now it’s now not allowing me to make a call?

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @DgtmooreNft @EE Goodluck Im still waiting for a deadlock letter to escalate a complaint about a lady called ashely making malicious calls to emergency services possibly costing someone's life by failing to read the word history in a conversation. They really don't care about customers only staff

  • AlanSmith156 🇺🇦 Alan Smith (@AlanSmith156) reported

    @EE My bill has increased 14.4% this month - my service has not. No 5G signal in Southend-on-Sea, not exactly an isolated rural community. Please justify this increase.

  • WeeJoJo_x Joanna MacLean (@WeeJoJo_x) reported

    @EE there has been no signal in the area HS3 3HP for a week now. Can you advise when this will be resolved?

  • 2020_livelife Harsha Patel-Shah (@2020_livelife) reported

    @EE if I remove notifications as I don't want to receive the emergency one on the 23rd April. Can you confirm my service will not be affected . I did not sign up to SPAM

  • PeterBezz PeteBez (@PeterBezz) reported

    @EE Your mobile broadband is terrible and have been waiting for over an hour for Lesley to get back to me. You make flash TV adverts claiming to be able to land a jumbo jet from a living room but fail to repair masts.

  • jsmgrantham Jacob Grantham (@jsmgrantham) reported

    @EE Is your network down in Westminster? Haven't had signal for several hours.

  • shayah32 shayah32 (@shayah32) reported

    @EE whats happening with the network in kt2 7qb area

  • iamtrist Trist (@iamtrist) reported

    @EE are you having issues with the iOS app? Mine is stuck on the splash screen. It doesn’t progress to many further