EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	3 days ago
Cardiff	Internet	3 days ago
Pontypool	Wi-fi	4 days ago
Newport	TV	4 days ago
Newport	Total Blackout	6 days ago
Blackwood	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 2 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Lisa Howells (@lhowellscuro) reported 7 minutes ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

• 
  Mike Conjoice (@mikeconjoice) reported 11 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Aled Thomas (@AledThom) reported 14 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 21 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  dragon123 (@dragon123456654) reported 24 minutes ago from Abergavenny, Wales

  @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

• 
  Sarah Lewis (@drsarahjlewis) reported 25 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 26 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 32 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  lisa marshall (@lisa150_5) reported 41 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Lucy (@HeyLucyAnne) reported 44 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Angela Sweeney (@angelawales) reported 45 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Ross Maisey (@TweetterRoss) reported 45 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 46 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  kebab (@kenandavestone) reported 48 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Atif Raza (@atifter) reported 50 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 54 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Steffan McMahon (@Steffan_McMahon) reported 55 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Ross Maisey (@TweetterRoss) reported 55 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Rob O'Keefe (@WelshROK) reported 56 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alfie (@Cluelez9) reported 2 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick

• 
  Xander Wright (@XanderWright3) reported 8 minutes ago

  @EE Therein lies the problem. EE have left me with no way to call anybody.

• 
  beastbridge (@rasmusajeti7) reported 8 minutes ago

  @England @EE Motm is the people who never watched and didn't waste their time

• 
  🇮🇷Madison (@mr_introvert_90) reported 8 minutes ago

  @England @EE Poor performance

• 
  Marie💙 (@MarieMcglinchey) reported 8 minutes ago

  @BenGungyal @EE Like all contracts its down to the customer to renegotiate, as I do with my virgin subscription, home insurance, car insurance. All companies will thrive on customers auto-renewing, now that you've taken notice maybe you can start to renegotiating a better deal for your MIL.

• 
  Daniel Allen (@MrDanAllen) reported 8 minutes ago

  @EE Morning - still no code received 😞 Please can you help?

• 
  MagratheanUK (@MagratheanUK) reported 8 minutes ago

  @InvalidName000 @BenGungyal @EE Yes, he is a poor idiot who doesn’t bother looking or reading when they sign something

• 
  Me (@shawtty64) reported 9 minutes ago

  @EE still a problem with your website

• 
  tommy diffey (@tommy_diffey) reported 13 minutes ago

  @EE absolutely shocking been trying to get hold of EE all day and had no luck your app is a pile of crap! New provider I think!

• 
  Lord Pĥtẹvë Rəndom of Stoughəm Həll 🇺🇦🇺🇦🌈 (@PodmanG) reported 15 minutes ago

  @EE I trust that the long outage wasn't caused by an attack on our account or details.. it was down for quite a considerable time. Kindly advise.