EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Porth, Treharris, Caerphilly, Hengoed, Cwmbran, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Cardiff	Phone	14 minutes ago
Newport	Internet	1 day ago
Porth	Wi-fi	2 days ago
Porth	Phone	3 days ago
Cardiff	Wi-fi	3 days ago
Porth	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 3 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Eddy (@ChrisEddy_7) reported 6 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  K A C E Y (@KaceyEdwards91) reported 17 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Ty✌🏾️ (@Tyrone_PT) reported 18 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Steffan McMahon (@Steffan_McMahon) reported 20 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  dawn pugh (@dawninyoureyes1) reported 21 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 22 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Daniel Thomas (@dklthomas6666) reported 24 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Maarten (@MaartenSleeckx) reported 32 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 35 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Kacey Edwards (@KaceyEdwards91) reported 37 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Angela Sweeney (@angelawales) reported 38 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Sarah Lewis (@drsarahjlewis) reported 40 minutes ago from Abergavenny, Wales

  @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

• 
  Ben Williams (@BenThatFlies) reported 43 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  kebab (@kenandavestone) reported 45 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Tudor Brewery (@Tudorbrewery) reported 45 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Owain Llŷr Harris (@owainharris3) reported 45 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Andy Petersen (@AndyJPetersen) reported 48 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  jude wood (@judiththomas4) reported 48 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Angela Sweeney (@angelawales) reported 50 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Maccabee (@macca118wba) reported 4 minutes ago

  @EE for a week now had constant issues with my internet going down 3-4 times a day for a period of time paying 90 quid a month for a service im not recieving since being with ee problem after problem

• 
  3LandObserver ☦️ (@3LandObserver) reported 8 minutes ago

  @EE @geynosha And yet you *don't* understand, because your "solution" is for him to get an unnecessary UK number just to use your stupid Wi-Fi at this stupid hotel.

• 
  Dr Helen Perkins (@earlyyearsHP) reported 9 minutes ago

  @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

• 
  Jamshaid Hameed (@Jamshaidhameed2) reported 9 minutes ago

  @EE is there an ongoing signal problem? I've got 'emergency calls only' showing on my phone. I have restarted my phone and toggled airplane mode on and off.

• 
  eMMalouise_2024 (@emlfaulk2022) reported 12 minutes ago

  @GorwayGlobal @EE The app and website are both ALWAYS shocking for bugs and glitches. For a network company, it's wild how bad it is!!!

• 
  David (@ramthelinefeed) reported 13 minutes ago

  @EE @nickduval Maybe your systems are ****? 🙈

• 
  Mr tas gol (@TasMr46834) reported 17 minutes ago

  That’s the filthiest mobile operator , ever. They lie and let down customers. Trusted account closure, promised to do so, months later, they continue to charge.!!!!! When customer complains, they refer him to credit agencies, who slap a credit penalty of 3 strikes???!! @ee

• 
  Beth Fairweather (@b_lfairweather) reported 19 minutes ago

  @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work

• 
  IStreamSandwich - Stephen (@istreamsandwich) reported 20 minutes ago

  @Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 24 minutes ago

  I might be done with @EE when this contract ends, **** network