EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Merthyr Tydfil, Treharris, Aberdare, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Internet	21 minutes ago
Merthyr Tydfil	Internet	3 days ago
Treharris	Phone	3 days ago
Aberdare	Internet	10 days ago
Hengoed	Internet	14 days ago
Merthyr Tydfil	Internet	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Karma Samsara (@CarolwalesKarma) reported 55 seconds ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 1 minute ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Lisa Howells (@lhowellscuro) reported 7 minutes ago from Abergavenny, Wales

  @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 10 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  lisa marshall (@lisa150_5) reported 17 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  CM Kerplunk (@Rivers_Slowmo) reported 18 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Angela Sweeney (@angelawales) reported 19 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 28 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  dawn pugh (@dawninyoureyes1) reported 30 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 32 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Chris Woods (@w00dsy_10) reported 34 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Rhys Cooper (@TheRhysCooper) reported 34 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Tudor Brewery (@Tudorbrewery) reported 36 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Angela Sweeney (@angelawales) reported 44 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Karma Samsara (@CarolwalesKarma) reported 44 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Desta Omar (@desta_omar) reported 45 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Rob O'Keefe (@WelshROK) reported 54 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Lee Webster (@leeweb79) reported 56 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Ross Maisey (@TweetterRoss) reported 56 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  floyd cooper (@floyd2103) reported 56 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patty (@ale2883) reported 3 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

• 
  Alun Morgan (@Broomrig) reported 4 minutes ago

  @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

• 
  Photo man (@ach59) reported 7 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Clint Sookermany (@ClintNorDD) reported 7 minutes ago

  @_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.

• 
  El Em (@elem1963) reported 8 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Dexter Morgan VI (@DextersDesciple) reported 11 minutes ago

  @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now

• 
  MJ⚡️DJ (@DJ_Mikey_J) reported 13 minutes ago

  Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway

• 
  MarcioMILK (@marciomilk) reported 14 minutes ago

  @EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 21 minutes ago

  @emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡

• 
  82_hotspur (@82_hotspur) reported 21 minutes ago

  @Namtek25 @The_Forty_Four @EE Tell me this isn't real?! Wtf!