EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, and Porth.

City	Problem Type	Report Time
Cardiff	Wi-fi	13 days ago
Cardiff	Wi-fi	15 days ago
Cardiff	E-mail	18 days ago
Cardiff	Total Blackout	21 days ago
Cardiff	Internet	21 days ago
Aberdare	Phone	21 days ago

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 10 seconds ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 1 minute ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  lisa marshall (@lisa150_5) reported 2 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  sheryl fussell (@chickenshed24) reported 13 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  sheryl fussell (@chickenshed24) reported 16 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 21 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Michèle Seren💙 (@MicheleSeren) reported 24 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Lucy (@HeyLucyAnne) reported 27 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Mike Conjoice (@mikeconjoice) reported 29 minutes ago from Blaenavon, Wales

  Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!

• 
  Rob O'Keefe (@WelshROK) reported 33 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Dino Tessaro (@savalleyboy) reported 38 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 38 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Cath (@CatherineJ43) reported 40 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Eddy (@ChrisEddy_7) reported 47 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 48 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Andrew Lippiatt (@LippyBoy123) reported 48 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Karma Samsara (@CarolwalesKarma) reported 49 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Allan Rees (@welshpolitical) reported 54 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  kebab (@kenandavestone) reported 58 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Andy Petersen (@AndyJPetersen) reported 60 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Salt (@CharlesSalt3) reported 3 minutes ago

  @EE can’t watch France v Spain on the internet, cos as usual I have no internet, EE was good before BT got involved, it has been rubbish now for ages, fed up talking to Plymouth. I pay a lot of money to get no service

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 3 minutes ago

  **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

• 
  Catherine Pengilly (@pinguigloo) reported 4 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  benjaminblibby (@benjaminblibby) reported 5 minutes ago

  EE suck. They need to apologise for their totally ****** service. @EE

• 
  Nyakeh Vangahun (@NyakehVangahun) reported 7 minutes ago

  @EE services seem to be down again for users that are abroad. What is going on?

• 
  K (@Ger176545) reported 8 minutes ago

  @DerekAllan61 @EE My phone broke and couldn't switch on so phoned and got a new one and when it got delivered the delivery driver said I needed a code, guess where they sent the code 🤦 explained to them that my phone is broken and they said it can only be delivered with the code texted to me 😭

• 
  Charles Salt (@CharlesSalt3) reported 10 minutes ago

  @EE Thank you very much for your quick and responsive reply, however, it didn’t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, it’s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension

• 
  liz coombes (@lacoombes) reported 15 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

• 
  Mat🅰dor© (@Tat_TvamAsi) reported 16 minutes ago

  @EE Not only is it greedy. It's a complete lack of business sense. You could have made it easy for a retention. Instead I'm not shopping around to buy elsewhere. You guys never used to be this bad. #EE @EE

• 
  simon withers (@KalEl_WBS) reported 16 minutes ago

  @EE why is 5G so slow in my area NE23, usually get 30mb not exactly the 5G+ experience you say. And yes I’ve reported this and you say there’s no issues and it’s on our phones and not just one device