EE outages and service status in Hengoed, Wales
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Hengoed, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Sep 13, 1:24 PM GMT+1.
- Internet (50%)
- Phone (43%)
- Wi-fi (7%)
The latest reports from users having issues in Hengoed come from postal codes CF82 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hengoed, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, Ebbw Vale, Hengoed, Pontypridd, Pontypool, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 37 minutes ago |
|
Newport
|
Internet | 2 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Merthyr Tydfil
|
Wi-fi | 10 days ago |
|
Cardiff
|
Phone | 12 days ago |
|
Cardiff
|
Phone | 12 days ago |
Nearby cities with recent reports
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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kev percy (@kevpercy84) reported from Abergavenny, WalesCan someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone
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Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Destiny La Roja 💖 (she/they) (@DestinyRoja) reported from Cathays, Wales@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, Wales@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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wrrnnfs (@Warrennnf) reportedI would rather slice myself in half than use bt/ee internet. Shits a scam and im getting 1mbps speeds lmaoo **** you @EE
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Andy (Honk Honk) Robertson (@AndyRob04327914) reported@EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.
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TheGreatCordwainer (@zombiestyled) reported@LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.
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ByNiels (@by_niels21222) reported@LeilaniDowding @EE That network will not be maintained. It is dead. Starlink may be a solution worth while looking at.
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Chris Rosser (@chris_rosser) reported@LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.
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Luke Maguire (@_LukeMaguire) reported@JacobiteJen Which network? I’m like this with @EE 😒
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Neal (@wxmsmith) reported@EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help
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Burytownfan (@shardcreek) reported@EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment
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Also Stu (@stuinweymouth) reportedCan someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom
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Peter Jordan (@jordanpaj) reported@EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.