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EE Outage Report in Hengoed, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hengoed, Caerphilly County Borough, Wales 01/23/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Blackwood, Treharris, Cardiff, Newport, Pontyclun, Tonypandy, Cwmbran, Porth, Ferndale, Caerphilly, Aberdare, Cathays, Ynysddu and Pentre.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomBlackwood Wi-fi
United KingdomTreharris Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • Matt996 Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • oldknitwit oldknitwit (@oldknitwit) reported

    @EE Oh for the days when I could dial your number, speak to a person who actually helped & hang up as a satisfied customer. Today’s experience was dire🤬 sent from pillar to post, kept hanging for 30 minutes then the phone went dead. Then you ask for a review????

  • AnnReynold73527 Ann Reynolds (@AnnReynold73527) reported

    @EE I've had to go to Supermarket WiFi system to look at your links. I'm currently updating my banking etc sitting in Morrisons as I still can't use phone at home until around 9.30pm. Last time I checked, no issues in this area. Struggling even with calls. £11.50 a month for this!.

  • spacemanoeuvres Bruce Pittman (@spacemanoeuvres) reported

    @EE if I can’t gift data within users in my account due to your system issues and one user goes over data allowance will you charge me for going over allowance?

  • AMarslandpart2 Andrew Marsland (@AMarslandpart2) reported

    @CooperativeBank hi i just cancelled a @EE direct debit but as i never gave them permission in the 1st place and you wont pick up the phone how do i ask you not to let them or anyone else set up another dd without my permission. Not great for my security allowing them to do that

  • jamie_2127 Jamie Taylor (@jamie_2127) reported

    @EE @ATombanane You'll do absolutely zero about it. Just keep on taking people's money and giving a second rate service.

  • oldknitwit oldknitwit (@oldknitwit) reported

    @EE Oh for the days when I could dial your number, speak to a person who actually helped & hang up as a satisfied customer. Today’s experience was dire🤬 sent from pillar to post, kept hanging for 30 minutes then the phone went dead. Then you ask for a review????

  • spacemanoeuvres Bruce Pittman (@spacemanoeuvres) reported

    @EE if I can’t gift data within users in my account due to your system issues and one user goes over data allowance will you charge me for going over allowance?

  • oldknitwit oldknitwit (@oldknitwit) reported

    @EE Oh for the days when I could dial your number, speak to a person who actually helped & hang up as a satisfied customer. Today’s experience was dire🤬 sent from pillar to post, kept hanging for 30 minutes then the phone went dead. Then you ask for a review????

  • makasmakasa Champions again (@makasmakasa) reported

    @EE pls fix the automated pay and go service. doesn't connect, lags when it connects then when trying to remove content lock it doesnt enter secure mode.

  • jamie_2127 Jamie Taylor (@jamie_2127) reported

    @EE @ATombanane You'll do absolutely zero about it. Just keep on taking people's money and giving a second rate service.