EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Total Blackout	19 hours ago
Cardiff	Internet	22 hours ago
Aberdare	Phone	1 day ago
Cardiff	Internet	2 days ago
Merthyr Tydfil	Internet	5 days ago
Treharris	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 28 seconds ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  kev percy (@kevpercy84) reported 5 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Dan Dineen (@Daniel_Dineen) reported 6 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Brian Evans (@brianevans83) reported 7 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Samantha (@Samanth82113398) reported 8 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  sheryl fussell (@chickenshed24) reported 13 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  lee williams (@thelee_x_w) reported 15 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Rob S Photography (@photographyrsp) reported 18 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Tudor Brewery (@Tudorbrewery) reported 22 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  Eddy (@ChrisEddy_7) reported 30 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Stephen Davies (@man_of_gwent) reported 30 minutes ago from Abergavenny, Wales

  @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

• 
  Ade (@Bubwal) reported 34 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  K A C E Y (@KaceyEdwards91) reported 39 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 41 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Karma Samsara (@CarolwalesKarma) reported 45 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Chris Woods (@w00dsy_10) reported 45 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Rob O'Keefe (@WelshROK) reported 50 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported 55 minutes ago from Blaenavon, Wales

  @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

• 
  Atif Raza (@atifter) reported 58 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Simon Latham (@Welsh_Si) reported 60 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Akipnotic) reported 7 minutes ago

  @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

• 
  Mat Roberts 74 (@RobertsFamily12) reported 7 minutes ago

  @EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺

• 
  Richard Baker (@BakeronBusiness) reported 7 minutes ago

  @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

• 
  El Em (@elem1963) reported 11 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Jim Fogarty (@64Jimfogarty) reported 12 minutes ago

  @EE Oh I've tried that no help at all unless I pay more money and I already pay enough

• 
  Simon (@Simon_McNair) reported 12 minutes ago

  @lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.

• 
  UnTzY 🚶🏻 (@untzy) reported 13 minutes ago

  @dcuthbert I'm on @EE and over the past year it's become useless. Says 5G doesn't load anything. Worst part the mobile signal is shocking and it drops nearly every call. As Soon as i'm out of contract they gone. Would be nice if they let me out for providing a **** service.

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 13 minutes ago

  Been with @EE broadband 3 weeks and now looking at a weeks outage. @Virgin any chance of coming back? Scamming accounts which claim to be the customer services dept of the above companies need not reply

• 
  David (@davidofsussex) reported 13 minutes ago

  @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.

• 
  chris (@CI2222995386597) reported 14 minutes ago

  @EE I know you say contact through the app. But that’s not working for me. What’s your phone number or email where I can find out if and why you put a managed WiFi that can’t be deleted but that turns itself on, or is this a police matter?