EE Outage Report in Hengoed, Caerphilly County Borough, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.

City	Problem Type	Report Time
Newport	Internet	24 hours ago
Newport	Internet	2 days ago
Pontypridd	Internet	3 days ago
Bargoed	Internet	4 days ago
Cardiff	TV	6 days ago
Newport	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  Chris Woods (@w00dsy_10) reported 4 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Kacey Edwards (@KaceyEdwards91) reported 6 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Rob S Photography (@photographyrsp) reported 7 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Kathryn Williams (@KathW80) reported 7 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Eddy (@ChrisEddy_7) reported 16 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Andrew Lippiatt (@LippyBoy123) reported 16 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 19 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Ty✌🏾️ (@Tyrone_PT) reported 22 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  kev percy (@kevpercy84) reported 24 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  Atif Raza (@atifter) reported 40 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Eddy (@ChrisEddy_7) reported 41 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 41 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Cara Marsh (@caradyas14) reported 42 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Nathan Fox (@Foxy_005) reported 42 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Eddy (@ChrisEddy_7) reported 46 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 47 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Eddy (@ChrisEddy_7) reported 48 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Ade (@Bubwal) reported 50 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Dan Dineen (@Daniel_Dineen) reported 51 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Leah Griffiths (@LRG0808) reported 56 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fatih Juan (@xmxm07) reported 55 seconds ago

  @EE Hello, I need help to renew my phone number that I used long time ago. Can you help please?

• 
  Yuriy S (@y_solodkyy) reported 4 minutes ago

  @EE Today after an EE store connected me with the customer support and after spending more than an hour on the call, they finally acknowledged that these numbers were cancelled in error and it told me that it will take up 10 days to get them reactivated.

• 
  ian griffiths (@griffraces) reported 4 minutes ago

  @EE I did the previous 2 times but never had chance this last time. 3 times in 6 or so months is not good

• 
  Simon Hopkins (@tinkerofthings) reported 5 minutes ago

  @EE there is an issue on 4g in the bb104sd area (cliviger) no data/voice 3g works fine. Have had to set phone to ignore 4g. This has been like it for a good few months.

• 
  Adam (Coxy) (@coxythelegend) reported 9 minutes ago

  @ee is there signal issues in Blackpool? I’ve had calls seem to go straight to voicemail etc, even when on ee wifi call

• 
  Keith Cartwright (@keith291) reported 10 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2

• 
  molly baker (@mollycbaker) reported 12 minutes ago

  @EE you have locked me out of my online account and I need to buy a roaming data pass, pls someone help, I can’t call customer services as it will charge me

• 
  Phil 💙 🇺🇦 (@PNEPhil) reported 13 minutes ago

  @ee Hi. I've just transferred from a bt mobile sim only contract to an ee sim only contract. As far as I'm aware EE are aware of the PAC code from when I I did the transfer with customer service over the phone. How will I know when the number transfer is complete? Thanks!

• 
  ً (@purplesburner) reported 16 minutes ago

  idk why @ee are airing me i will tweet them every day if needs be . why can’t i make calls properly , why can’t i use apps properly . what is wrong with the uk’s fastest network

• 
  Steve walder (@stevewalder) reported 17 minutes ago

  @ee no response this time. When are you fixing this problem. No contact is not good enough