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EE Outage Report in Hengoed, Caerphilly County Borough, Wales

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The latest reports from users having issues in Hengoed come from postal codes CF82.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hengoed, Caerphilly County Borough, Wales 10/31/2024 03:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Aberdare, Cardiff, Pontypool, Newport, Ferndale, Caerphilly, Pontypridd, Merthyr Tydfil, Tonypandy, Hengoed, Tredegar, Porth, Blackwood, Abergavenny and Cwmbran.

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City Problem Type Report Time
United KingdomAberdare Phone
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomPontypool Internet
United KingdomCardiff E-mail
United KingdomPontypool Phone

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Attwell_M Mark Attwell (@Attwell_M) reported

    @EE Can you check text service please? Not had any texts from Man Utd fans today, concerned about their well-being

  • DuttyMoonshine Dutty Moonshine Big Band (@DuttyMoonshine) reported

    Lol my internet from @EE gets so slow I can't even run a speedtest in my browser. I used to be able to online game with it but it's just got worse and worse each month and is now at a point we don't bother using it and just tether to our phones most of the time.

  • chillyzag Just chilly (@chillyzag) reported

    @foreverbluetoo @EE Keep calling them complaining about signal You are paying for a service they are failing to provide keep escalating the complaint until they give you a reduction in monthly cost

  • becadjue Maureen (@becadjue) reported

    @EE Twice I have been told you would contact me to confirm my request for PAYG, once that time was after two hour consultation with EE store, the lady was trying to help me, she was on phone to EE all that time, she said I would get a confirmation phone call next day from EE. No call

  • orr_bridget Bridget Orr (@orr_bridget) reported

    @ee I can’t connect to internet when abroad - can someone help?

  • tom_allison1 Tom Allison (@tom_allison1) reported

    Hi @EE have there been any problems reported in the Stretford/South Manchester area? Phone’s very quiet

  • dannymcg79 danny (@dannymcg79) reported

    @EE Once again, excellent customer service skills by @EE no reply to DM. They certainly dont care about taking peoples money for services not provided - unfairly charged for apple music on 2 accounts . . . shall I add screenshots to expose @EE ?

  • foreverbluetoo Forever Blue💙 (@foreverbluetoo) reported

    Over £6 increase per month by @EE and I cannot get a signal in my hot tub 🤬🤬🤬🤬

  • pepperbackfish pepper (@pepperbackfish) reported

    @EE @JOOPERS2014 @EE Same. No signal at home. Increased prices. End of contract. Leaving. I can’t see any benefit to customers of taking out a 24 month contract now it has a variant price clause.. ..especially one that at the time of taking out the contract is unpublished/unknown and volatile

  • PrincessTima3 Princess Tima (@PrincessTima3) reported

    @EE Heey please help we abroad cannot call or receive call I need to call my insurance my son is sick not sure what is going on