EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Hengoed, Caerphilly, Newport, Cardiff, Cwmbran, Pontypridd, Abergavenny, Blackwood, Pontypool, Tonyrefail, Aberdare, Tonypandy, Pentre, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
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| Caerphilly |
Internet | |
| Newport |
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| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cwmbran |
Wi-fi |
Community Discussion
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EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Owain Llŷr Harris
(@owainharris3) reported
from
Porth, Wales
@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Mike Conjoice
(@mikeconjoice) reported
from
Blaenavon, Wales
Excellent work from @EE today, refused to speak to me because I said my name was Michael, not Mike which didn’t match the account so I was classed as a 3rd party. Impressive way to lose a customer so quickly!
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Churchtown Village
(@ChurchtownNW) reported
@EE problems PR9 area no signal
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jo guy 💙
(@joguy1967) reported
@EE hi, my I phone is broken , had an old one which worked for 20 hours and can’t ring anyone so need someone to ring me if poss as I think I’m overdue an upgrade but I’m needing a cheap plan ?? If not I can go elsewhere , anyway I can’t ring out so what do I do please , ta,jo
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hi5danny
(@hi5danny) reported
@EE I'm in Poland and my phone has not worked since I landed this morning. Very nice landing in a foreign country with no internet or ability to call. I can't even call your emergency helpline... Please help!
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Phil Barrett
(@barrett_phil) reported
@EE That was a no to help then. Been with you since the days of orange. Bye bye.
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Patrick O'Gorman
(@itspog) reported
@EE @genraldelamafia So you seem to be telling your customer that in one years time, they will get this price rise plus next year's inflation plus 3.9%?
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𝕱𝖎𝖆𝖘𝖈𝖆.* 𝚆𝙽𝙲
(@uncletypewriter) reported
Look @EE being a customer with you since 2004, I can tell you I’m not loyal anymore. I will dip. These price hikes are disgusting
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🇸🇴 Sporting Nest 🇬🇧 🏳️🌈 🏳️⚧️ 🟧⬛
(@SportingNest) reported
@EE @MarcAllera Spoke to a nice chap in your Exec. office about the slow data/internet. He said power repair work being done, should be fine by this week. It's not. So I reply, screenshot attached shows status as fine for postcode. Reply (from someone else) said, 'work has finished'. Great...
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Andy Griff
(@andygriff2023) reported
@EE @RFC_RhinoRyan Jesus Steph stop being a robot and read the room, EE are going to lose thousands of customer this year soon as contracts are up and hopefully robots like you will be given the boot too!
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TaxJokerz
(@TaxJokerz) reported
@currys @EE how hard can it be to cancel one of your mobile broadband connections? I returned the product within the 14 day cooling off period...and here I am, 2 weeks later, and neither of you can seem to sort your stuff out. Meanwhile, I'm left in the middle...powerless. joke
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Jonathan bell
(@delkims2) reported
@EE Oh stop with the copy and paste actually write something properly about the situation to me & yeah others are but not to the extent that EE are doing. £10 from every customer man that’s going to make another company ie yours record breaking profits just like Shell & BP isn’t it.