EE Outage Report in Hengoed, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Merthyr Tydfil, Cwmbran, Newport, Cardiff, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Merthyr Tydfil |
Wi-fi | |
| Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Newport |
Wi-fi | |
| Newport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Puttock
(@leeputtock) reported
@EE No. In the end I used the live chat and the agent on there resolved my issue. Got there in the end after a panic inducing message that was not true. Thanks for checking
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Paul Uden
(@paul_uden) reported
@EE Yes, I've seen. Thanks for your help. I'll keep looking. Might just buy a phone somewhere else and go SIM only with EE.
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Brian Morrison 😁 🌸
(@tyrbiter) reported
@leoniedelt @EE They didn't send it, it was injected via a government-mandated emergency messaging facility that all the networks are required to support. It doesn't need to know phone numbers, it uses the IMSI directly as that is what the network uses to contact a phone.
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👩🏻🦰յodie ʍcʆoughlin 🐈 ∞ ϟ 9¾ ⚯͛ △⃒⃘
(@Skeptical_kanga) reported
@leoniedelt @EE PFA tweeted that one was gonna be sent out. Some people weren’t aware of it it seems. Exactly u shouldn’t have to turn it off. Some people are just snotty and rude when you ring for assistance I find and they try blame it on covid.
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Joe
(@Jexo_XIII) reported
@EE EE are **** im glad my contract runs out next week been so sick of paying £71 for an iPhone 11 Pro for 4GB of data it’s awful
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Boberella_alice
(@boberella23) reported
@EE hey my grandad got out a sim only contract a few months ago. After 90 days of not using the phone he says the contract says it’ll be terminated. He is still being charged monthly. Can you help ?
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Richie
(@RichieUK_TTV) reported
@EE I keep getting betting texts from MrQ which I never signed up to!! How can I use the OPT OUT/STOP command with a £0 cap? Guess it’s something I have to pay for? They keep texting me and it’s doing my head in - I think it’s someone I know trying to make another account to bet
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Blades007
(@MrPaulSg) reported
@EE seem to have lots of questions/issues to address ?!?! Anyone know what you need to do to use your @EE allowance in the US ??
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Claire Kelly
(@ClaireK14001817) reported
@WoodyWo01400662 @EE Tesco don’t know what network that uses it’s a contract though not payg
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David Roberts 💙 🏴
(@D41ROB) reported
Is there any news from @EE on delivery issues (?) from @Apple? Waiting since 26/11 for 12 mini upgrade for daughter - order updates still showing on track with no news of any delivery date. Is the problem with Apple or EE?