EE outages and service status in Hengoed, Wales

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hengoed, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Abergavenny, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	24 hours ago
Cardiff	Wi-fi	3 days ago
Cardiff	E-mail	6 days ago
Cardiff	Total Blackout	9 days ago
Cardiff	Internet	9 days ago
Aberdare	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 9 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Nörm•i•am (@storrmin571) reported 9 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 10 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  kev percy (@kevpercy84) reported 12 minutes ago from Abergavenny, Wales

  Can someone @EE let me know what happened this morning. No signal at all and can’t access my podcasts. On the WiFi now but come off that and nothing. #help #needmyphone

• 
  kebab (@kenandavestone) reported 13 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Angela Sweeney (@angelawales) reported 23 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  dragon123 (@dragon123456654) reported 32 minutes ago from Abergavenny, Wales

  @EE awful service over the last week NP7 area. Can I have some of my line rental back please as I have been unable to make or receive calls

• 
  Chris Woods (@w00dsy_10) reported 33 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 33 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Kacey Edwards (@KaceyEdwards91) reported 43 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 43 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Michèle Seren💙 (@MicheleSeren) reported 43 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Kathryn Williams (@KathW80) reported 50 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  geraint evans (@mrbean1977) reported 50 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Ade (@Bubwal) reported 52 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  jude wood (@judiththomas4) reported 53 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  lee williams (@thelee_x_w) reported 54 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Cara Marsh (@caradyas14) reported 57 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  CM Kerplunk (@Rivers_Slowmo) reported 59 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 60 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian (@iandavies10) reported 2 minutes ago

  @O2UK did I get a good deal because I can't get reception pretty much anywhere? Switched from @EE and frankly devistated. Had no idea EE were that far ahead of you in terms of network coverage.... (Took ages posting this because of the rubbish network ..)

• 
  F3spirit (@originaf3spirit) reported 6 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

• 
  darren styles (@darrenjstyles) reported 7 minutes ago

  @EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.

• 
  Nathan Astley (@chebbzzx) reported 7 minutes ago

  @EE your Wi-Fi is awful

• 
  philiprlittle (@philiprlittle) reported 11 minutes ago

  @EE Hello. Already done that thanks and there was zero interest. Also, I'd be careful about commenting on being the best, I've never know it as bad for phone signal or non-existant data.

• 
  The Demon (@demonbalor2022) reported 13 minutes ago

  @EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM There’s a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text

• 
  Barbara K (@Nicky_2900) reported 14 minutes ago

  Hey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.

• 
  Shana Hendry (@Happyengland79) reported 15 minutes ago

  @EE sort it ******** out! The reason you are not most peoples first network is the ****** restrictions! I can search for lottery numbers but you refuse to open to national lottery website! What sort of bs is that!

• 
  🅿️ (@Imran999_Khan) reported 22 minutes ago

  @EE I’ve already taken action by putting in the complaint. It’s EE’s duty to investigate and inform me of the outcome. You closed the case, you can re-open it and get back to me.

• 
  Vizique (@Vizique) reported 26 minutes ago

  @Daveyboy33i @EE £250?!! Bro got a Terrabit network?!