EE Outage Report in Aberdare, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Aberdare come from postal codes CF44.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Aberdare, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Merthyr Tydfil, Aberdare, Treharris, Pentre, Ferndale, Pontypridd, Hengoed, Caerphilly, Blackwood, Maesteg, Tonyrefail and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Internet | |
| Aberdare |
Internet | |
| Treharris |
Internet | |
| Pentre |
Phone | |
| Ferndale |
Internet | |
| Pontypridd |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Daniel Cole
(@DanielCole03) reported
from
Coelbren, Wales
@EE Any reason why your network is down again! Third time in a week with no warning for the last two times!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Evan Sloss
(@WESloss) reported
@EE and @MarcAllera so another day goes by and #EE still hasn't resolved the problem. I am still waiting for my call that was promised by 15:00 last Thursday. Great way to treat a customer that has been with Orange/EE for 20 years!
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Ceri Davies
(@welshmanupnorth) reported
@EE Have you fallen asleep or did you forget you were messaging a customer??
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♥Vonnie_SF♥
(@OnlyoneV0nnie) reported
from
Welton, England
@EE can anyone help me with a query, I keep getting letters to my home address for people who don't live here. I have sent one back with return to sender. I have just got in from work to find 2 more letters. It is beginning to get annoying!
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Chris Harrison
(@LFC_Chris) reported
@EE Hi, How do I find out if I can leave my contract without incuring charges, I started a SIM only deal a while ago and I dont think I was tied down to a monthly fixed term
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Ben M
(@only1beno) reported
Question to @EE, why would you sell someone a contract that lives in a known “no coverage” area? Each time lying saying their is a mast down. After my own research, I find that this area is a known low coverage area on EE’s own checker. #joke #coverage #ee
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Lauren
(@InkedCrafter) reported
@iakhtar1 @EE Been with EE for almost 3 years. Only phone company that gets signal where I live without having to use WiFi calling. As I live almost 200 miles away from my technologically less savvy family I'll stick with them - thanks though
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Ben M
(@only1beno) reported
@EE This is correct. Since starting the contract I have had nothing but poor service.Each time to be told it’s a mast problem near me.... Now I am finding out this has never been the problem,and infact it’s just a terrible reception area.
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Ims
(@iakhtar1) reported
@EE @oppo Vodaphone have much better deals and service for Oppo phones. EE are a money hungry company who don't give a damn about their customers. Look at other networks, I completely regret being manipulated into extending my contract. The worst Network in the UK!
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- leanne🦄
(@minimarwood_) reported
@EE So my contract is going up by nearly £3 and I never get more than 2 bars of signal. You’ll see on my account notes that I’ve complained about this several times. Also was misinformed about pro-rata charges when I upgraded. Cannot wait to leave.
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vukubulur
(@vukubulur) reported
@EE No solution provided to my problem! You have been kept mentioning services are limited through Twitter. Then I do not see the reason why would someone bother to send you PM?