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EE Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Aberdare, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Hengoed, Treharris, Caerphilly, Merthyr Tydfil, Blackwood, Tonypandy, Porth, and Mountain Ash.

CityProblem TypeReport Time
Pontypridd Internet 3 days ago
Hengoed Wi-fi 3 days ago
Treharris Phone 6 days ago
Caerphilly Internet 10 days ago
Caerphilly Phone 13 days ago
Merthyr Tydfil Wi-fi 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

  • Matt996
    Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • rickmainz1989
    Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • DanielCole03
    Daniel Cole (@DanielCole03) reported from Coelbren, Wales

    @EE Any reason why your network is down again! Third time in a week with no warning for the last two times!

  • savalleyboy
    Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • w3l5hg4l
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • timscoreboard
    Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • realpalmtrees11
    Helen (@realpalmtrees11) reported

    @EE hi EE, I’ve revised a text claiming to be from yourselves to say you’re having issues verifying my billing details. And I could be blocked. It has a link which I have not clicked. Would this be a scam? My account is up to date.

  • BobT54728940
    BobT (@BobT54728940) reported

    @EE what's the issue with the internet? Been down for over 2 hours? Twice in the past week.

  • iamacyborg
    Jacques Corby-Tuech (@iamacyborg) reported

    @dylanatsmith @EE Rent is obviously an issue though :(

  • katieevo78
    Katie (@katieevo78) reported

    @EE @Brightstar on hold for 1 hour 50 mins to be cut off. Not a great service from the Crewe, UK department. Saying you've not received a mobile device when I have the delivery receipt. Disgusting. EE are quick to pass the book but take my money

  • tmw1000
    Tina Walsh (@tmw1000) reported

    Could service from @EE BE any worse? Final straw is a roaming bar on my phone in Europe (4 days in & despite pleas still not sorted, even made sure all okay before travelling) and them losing all trace of my account. No reply from direct message bods for 2 days.

  • XSandra88679264
    XSandra (@XSandra88679264) reported

    @EE Hi, I checked my plan and it does not state anywhere that I only get wi fi during the day, yet every evening there's no service. How comes? I pay for 24/7 wi fi as far as I understand?

  • _caitlinlamb
    c (@_caitlinlamb) reported

    The signal with @EE has been an absolute joke the last few days, no signal with my phone or with my wifi. Can barely make contact with family I now won’t see for Christmas and all they offer is money off the next bill. What a joke!

  • dean_kavanagh
    Dean Kavanagh (@dean_kavanagh) reported from Solihull, England

    @barbs_paul @EE Up there with @virginmedia, horrendous service for existing customers!

  • marklobel
    Mark Lobel (@marklobel) reported

    Dear @EE - have been trying to cancel broadband since Oct. Emailed (no reply). Phoned twice with 30 mins wait each time (spoke to cancellation department twice). Went to your shop (as instructed). Still not cancelled. Any reason why you make it so hard for customers to cancel?

  • JoelJKRB
    Joel Kenny (@JoelJKRB) reported

    @EE incorrectly advised on PAYG downgrade. Consequently topped up a phone that I cannot access to as I am abroad. Support unable to assist despite me being able to receive calls and SMS to the number.