EE outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aberdare, Wales

The most recent EE outage reports came from the following cities: Aberdare, Merthyr Tydfil, Treharris, Hengoed, and Blackwood.

City	Problem Type	Report Time
Aberdare	Phone	29 days ago
Merthyr Tydfil	Internet	1 month ago
Treharris	Phone	1 month ago
Aberdare	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

• 
  Ben Williams (@BenThatFlies) reported 22 seconds ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Cath (@CatherineJ43) reported 1 minute ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  lisa marshall (@lisa150_5) reported 6 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Gareth Lewis (@cllrglewis) reported 9 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 9 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Lucy (@HeyLucyAnne) reported 9 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Tudor Brewery (@Tudorbrewery) reported 13 minutes ago from Brynmawr, Wales

  @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 16 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Steffan McMahon (@Steffan_McMahon) reported 18 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Ross Maisey (@TweetterRoss) reported 20 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  dawn pugh (@dawninyoureyes1) reported 26 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  dawn pugh (@dawninyoureyes1) reported 29 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Magic Man (@MagicMerry88) reported 32 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 36 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Rob S Photography (@photographyrsp) reported 43 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Rob O'Keefe (@WelshROK) reported 47 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  sheryl fussell (@chickenshed24) reported 52 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  geraint evans (@mrbean1977) reported 53 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Aled Thomas (@AledThom) reported 54 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Christopher Guy (@ChrisJG1988) reported 60 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OSINT/Cyber Bird 🦆🦉🐥🎃👻🕸 (@malwareowl) reported 4 minutes ago

  Hi @EE just like to say thanks for sending Ian Cassidy from @mjquinnhq round to sort my 92 yo dad’s fibre out after a few teething issues earlier. He also connected my dad’s laptop to the router for him too as I can’t get over myself currently to help as I’ve just had surgery.

• 
  Chiara (@Mhairiang26) reported 6 minutes ago

  @SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE

• 
  ChrisM (@chrismaddison74) reported 7 minutes ago

  @EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.

• 
  Curtis Evans (@bladestylez02) reported 10 minutes ago

  @Celtix14 @EE same problem here dom

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 11 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  Paul 🖖 (@RonkaGuy) reported 11 minutes ago

  @EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?

• 
  Marc (@marctsmith) reported 13 minutes ago

  @EE Thank you! Just transiting through to head to Switzerland. I’ve restarted my phone several times and turned off WiFi. It’s not giving me an option of purchasing an add-on for 10 days. Please help as I don’t want to be stung with daily charges.

• 
  Liam (@kestrel89B) reported 13 minutes ago

  Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

• 
  Kati Thompson (@CrazyRatLady80) reported 14 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

• 
  Sajjad El Patron (@SajjadElPatron) reported 16 minutes ago

  @EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.