EE outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Aberdare, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Caerphilly, Pontypridd, Maesteg, New Tredegar, Bargoed, Blackwood, Hengoed, and Treharris.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	5 days ago
Caerphilly	Wi-fi	9 days ago
Pontypridd	Phone	10 days ago
Maesteg	Total Blackout	11 days ago
New Tredegar	Internet	14 days ago
Caerphilly	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Aberdare, Wales

Latest outage, problems and issue reports in Aberdare and nearby locations:

• 
  Rob O'Keefe (@WelshROK) reported 2 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  K A C E Y (@KaceyEdwards91) reported 4 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Ross Maisey (@TweetterRoss) reported 11 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 16 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 17 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Gareth Lewis (@cllrglewis) reported 21 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 24 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  geraint evans (@mrbean1977) reported 24 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Brian Evans (@brianevans83) reported 28 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Christopher Guy (@ChrisJG1988) reported 29 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Neil (@neilbennett0707) reported 35 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Cara Marsh (@caradyas14) reported 39 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  dawn pugh (@dawninyoureyes1) reported 40 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Brian Evans (@brianevans83) reported 42 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Ross Maisey (@TweetterRoss) reported 44 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Dino Tessaro (@savalleyboy) reported 44 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Steffan McMahon (@Steffan_McMahon) reported 47 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Lucy (@HeyLucyAnne) reported 52 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Matt (@Matt996) reported 54 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  KD Hansford (@kdhanz) reported 56 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jill Matthews (@mat11217534) reported 4 minutes ago

  @EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE

• 
  Karen Loughridge (@KLearn) reported 6 minutes ago

  Don’t often take to X but I’m beyond frustrated with @ee Business Customer Service response today. I don’t mind any company making human errors, but the true test is how they manage their customer response…call centre and chatbot epic fail! Shoulda gone to @Vodafone

• 
  Dean Hazell (@Deano01973) reported 6 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Ralph Hardwick (@HardwickRalph) reported 7 minutes ago

  @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 8 minutes ago

  @EE Still no call from tech support!!

• 
  AFCdonnilad (@afcdonnilad) reported 10 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 11 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  ⚫️ ElleQat (@BaroqueChic) reported 11 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  Jee (@Samomit29) reported 17 minutes ago

  @EE 14 years of being a customer and you can’t provide me a decent service

• 
  Micky Jones (@MickyJones_) reported 22 minutes ago

  @EE I got it done on the website eventually. The app is still down