EE Outage Report in Aberdare, Rhondda Cynon Taf, Wales
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Aberdare, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Aberdare, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Blackwood, New Tredegar, Hengoed, Treharris, Caerphilly, Merthyr Tydfil, Tonypandy, Porth, and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 1 day ago |
|
Bargoed
|
Internet | 3 days ago |
|
Pontypridd
|
Internet | 5 days ago |
|
Blackwood
|
Wi-fi | 5 days ago |
|
New Tredegar
|
Wi-fi | 5 days ago |
|
Pontypridd
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Aberdare, Wales
Latest outage, problems and issue reports in Aberdare and nearby locations:
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE I have tried... I need help with completing my new upgrades
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Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, WalesHey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Gareth Lewis (@cllrglewis) reported from Abercanaid, WalesHello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daisy Mae ⚡fcev🆗. 🔋bev🆖. ⛽🏍🛵😉. (@DaisyMaeSilver) reported@EE service satisfactory; but decided must quit when stung for 56% price hike at end of initial contract. on looking around, found others offering same service at 33% cheaper than my ORIGINAL EE rate. EE customer services unable to match. no brainer.
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Jack Scantlebury (@ScantleNuts12) reported@EE Thanks for the reply. And I’m sure @EE will be quick to offer a price reduction when the costs you face as a business reduce…? I have been an EE customer for over 10 years. I can’t ever recall receiving an email telling me my bill would be reducing… 1/2
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Sofi 🎃 (@legendofsofi) reported@BAFTAGames @EE Can you vote if you're outside of UK? It's not working for me.
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Kieran Cairns (@KieranCairns) reported@elogudbyegirl @MartinSLewis @EE You can leave mid contract if you inform them of your intent to cancel within 30 days of notification
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Hathor (@Hathor32563459) reported@EE Since you ignored my replies, how can you be trusted to take action to sort the problems EE causes, for PAYG phone users?
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JJ Turner (@JosephTurnerJJ) reported@EE I am disgusted with my service from you since getting my contract in November. First, why is my plan going up by 10% in March? Last March it went up by 80p now by more than £5. Secondly, I turned on roaming before my holiday, and when I got to Italy I had no data at all...
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Yoav Tzabar (@ytzabar) reported@EE Never mind razors or air traffic control. Prove your network by putting 100 teenagers in the house and get them all to play online games at once.
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Vicky (Bell) Anderson (@TinkerBell71_50) reported@EE Hi Kim, thanks for your message and offer of help! Sadly I have already been told by 3 of your colleagues that I can not change my price plan unless it's a higher one which defeats the object! So I'm now stuck until next year and now paying even more!
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Gareth (@Thestrokeguy) reported@EE #ee on what planet is a 10% rise is charges acceptable? How do I terminate my contract?
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Wala’a AlZunaidi (@wala3Alzunaidi) reported@EE Could you please answer my DM. My network is not working since yesterday