EE Outage Report in Pengam, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pengam, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pengam, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Porth, Treharris, Ferndale, Pontypool, Merthyr Tydfil, Cwmbran, Aberdare, Pentre, Pontypridd, Hengoed, Abergavenny and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Wi-fi |
Community Discussion
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EE Issues Reports Near Pengam, Wales
Latest outage, problems and issue reports in Pengam and nearby locations:
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Owain Llŷr Harris
(@owainharris3) reported
from
Porth, Wales
@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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loiferbud
(@choochie2012) reported
@stevienet2000 @EE I left last month after 22 years. They couldn't even be bothered to try and keep me as a customer.
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Michael Brown
(@mikeybrown_FSA) reported
@EE That's absolute trash. EE got by with mediocre customer service and network years before and after its roaming charges. "Charges are small" - who are EE to tell me what a large amount of money is? You have confirmed it is greed, and once again it is the poor who are punished.
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Devondan
(@DanielPhilips1) reported
@SimonZev @TurnipRail @EE You regulate or this happens, firms where never going to accept making a loss abroad forever. Hopefully we don’t return to the crazy £100 bills of the past.
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Steve👍
(@stevienet2000) reported
Well thanks @EE I have been with you for years have spent enough money with you to keep the good service as it’s is but you are now Going to charge me for working in the eu I can be in the eu for up to 60 days so you are going to charge me £2 a day looks like I’m leaving u then
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Hazel McCallum
(@HazelMcCallum) reported
@EE I want to mention the great service I had from one of your team. I sent him an email to say thank you and wanted to forward on to his line manager. He politely declined, saying he was just doing his job. It would be great to know he’s been recognised, is it best to dm you?
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DavidRead
(@DavidMichaelRe6) reported
@EE Yes. However I receive a text from @ee in the evening saying the work has been completed after 10 hours without service and the whole saga starts again the next day and it's been like this for days. My question to @ee is when will the work be totally finished? Can you find out?
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Chris Holt
(@chriswholt) reported
@EE morning EE. I'm trying to cancel my broadband online but can't see an option. Had your outbound team call me to renew but contract lengths and monthly numbers simply don't work.
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James Tyler
(@KoreRupt) reported
@GameDevJay1 @EE I've been with tesco mobile for about the same length too.. never had any issues :) I think they use O2 networks for their service
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massimo riccio
(@riccio_m) reported
@EE @AdiGaskell This is terrible news especially as I’ve recently upgraded to a 24 months contract which I’ll not be able to rescind and did so after specifically asking about roaming in the eu!
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Tom Oxley
(@tomoxley92) reported
@EE used be a good network for going abroad and in general until @MarcAllera decided to measure his back balance big by robbing us with Data Roaming chargers! £2 are you *************** seriously!! #ee