EE

EE Outage Report in Pengam, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pengam, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pengam, Caerphilly County Borough, Wales 04/25/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pengam, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Abergavenny, Hengoed, Blackwood, Tonypandy, Cwmbran, Abertillery, Newport, Caerphilly, Merthyr Tydfil, Pontypool and Pontypridd.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomAbergavenny Internet
United KingdomCardiff Total Blackout
United KingdomHengoed Phone
United KingdomHengoed Phone
United KingdomBlackwood Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Pengam, Wales

Latest outage, problems and issue reports in Pengam and nearby locations:

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • drsarahjlewis Sarah Lewis (@drsarahjlewis) reported from Abergavenny, Wales

    @EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • Tudorbrewery Tudor Brewery (@Tudorbrewery) reported from Brynmawr, Wales

    @123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • politicalmidle political middle (@politicalmidle) reported

    @Femi_Sorry @EE This guy is a pure idiot

  • Foxtrot_Cop FoxtrotCop 🚔 (@Foxtrot_Cop) reported

    @Femi_Sorry @EE Another rampant left Remainer trying to cancel a news channel that hasn’t even started yet. Remember folks, these people are everything they accuse you of. He won’t cancel @EE, this sad little boy needs you more than you need him.

  • helsbellsr78 Le Petit Ray of Sunshine 💙 (@helsbellsr78) reported

    @superpaddiepads @EE Just need to know how to cancel this one lol. We only use it on WiFi anyway x

  • alasdaircameron Alasdair Cameron (@alasdaircameron) reported

    Hey @AppleSupport - really poor show this morning in not helping with a faulty phone in warranty. Would appreciate a UK contact number for someone actually willing & able to help. Equally as useless today have been @EE - would be good if someone would take some responsibility.

  • CheekOliver boogadafloos (@CheekOliver) reported

    @Femi_Sorry @EE you didn’t switch to EE you were automatically moved over if u were an orange customer when they became EE.

  • Bertsmum60 Old Normal Jo 😀 (@Bertsmum60) reported

    @TheSimonEvans @LukeJohnsonRCP @EE I’ve never even heard of this chap. Who is he?

  • itsme_gfc Gary (@itsme_gfc) reported

    @Jpofgwynedd @Femi_Sorry @EE A bit slow to the party but never mind. Welcome! It’s a shame you can only react with rudeness and insults. Pathetic really but quite typical I’m sure. I wish you well, good bye.

  • PaulStonehous15 Silasdogood (@PaulStonehous15) reported

    @TheSimonEvans @EE Femi actually thinks a phone company gives a damn about him !

  • DSR_F11 ⚡️ Duncs ⚡️ (@DSR_F11) reported

    @EE So if I went to Vodaphone right now and tried to open a personal account, they would have a problem because I have an EE business account. Completely two different entities, different banks etc. Why can't I open a personal account?

  • JAMES2296RED J. Red (@JAMES2296RED) reported

    @EE So basically I am just going around in circles with no answer or even the wrong answer. Not really the best customer experience. Been with EE a long time but really thinking about moving elsewhere. Not sure why this is so difficult to resolve ????