EE Outage Report in Pengam, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pengam, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (43%)
-
Internet (35%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Pengam, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Pontypool, Newport, Cardiff, Merthyr Tydfil, Blackwood, Caerphilly, Cwmbran, Hengoed, Treharris, Aberdare, Tredegar, Tonypandy, Ferndale, Abergavenny and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Phone | |
| Newport |
Internet | |
| Newport |
Wi-fi | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Merthyr Tydfil |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pengam, Wales
Latest outage, problems and issue reports in Pengam and nearby locations:
-
Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
-
Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
-
Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
-
Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
-
Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
-
Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
-
𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
-
Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
-
Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
-
Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
-
Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
-
Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
-
Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
-
Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
-
Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Catriona Couston
(@catrionacousto1) reported
Is anyone else experiencing very erratic broadband service from @EE in East Belfast? Really frustrating!
-
cheft clinn
(@magyarosaurus) reported
@EE I’m talking to a customer service rep who is being ableist, rude and ignoring me. I expected so much more from such a big company. I’m so disappointed
-
Martin Johnston 💙
(@MartinJohnston7) reported
@chuckdeer1 @EE I opted to buy the iPhone 12 Max from Apple and keep my EE sim but upgraded to their 5G service which was done remotely without the need for a new sim. The real advantage of doing this is over 2 years I’m going to save £1000. Result!
-
DJ $ANDY
(@sandymultani20) reported
@EE just want to know How I can do conference call or group call on EE network
-
Cara 🌻
(@CaraWoodx91) reported
@EE I haven't been able to use my phone away from WiFi for over a month now. 4g doesn't work at all! Please can you advice.
-
John Pennie
(@JohnPennie6) reported
@EE I would not believe what e e take out be warned i got a text msg yeaterday dinner time unlimted data down from 25 pounds per to 5 pounds per mth backed out of deal
-
Reissdarren
(@reissdarren) reported
@EE Update your website that is capable of a mobile user to sustain a service that is indicated. What a jaded service.
-
James Bullock
(@bullokio) reported
@EE what the hell is going on with your mobile data at the moment?! My 5G home router is getting hardly any 5G or 4G signal. And keeps cutting out every 10 minutes!
-
Elizabeth Piner-Francis
(@SweatyBetty1976) reported
@EE despite spending ages in chat today you are still sending my new phone to the wrong address, how do I fix this?!!!
-
davidtennantfan
(@davidtennantUK1) reported
@EE @sg06297 Today but it wasn't originally due until Weds so I can just use my old one until they new one is live, it's no problem.