EE Outage Report in Pengam, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pengam, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pengam, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Bargoed, Pontypool, Pontyclun, Pontypridd, Hengoed, Merthyr Tydfil, Mountain Ash and Blackwood.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pengam, Wales
Latest outage, problems and issue reports in Pengam and nearby locations:
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Rhys (@TheRhysCooper) reported from Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales
@EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Andy Vaughan 🏴 🔰 (@AndyVaughan21) reported from Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Lee Webster (@leeweb79) reported from Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Chris Taylor🚛💥🤦♂️ (@pinguc7gjt) reported from Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@EE please can you help me with my upgrades??
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales
@EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?
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Simon Latham (@Welsh_Si) reported from Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ry Ry #coyg (@Ry_R0se) reported from Milton Keynes, England
@EE hey 👋 got a new phone and sim from you this morning, put new sim in and restart the phone and still says no service 🤔
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Tanya 🇬🇧🏴☠️ Wald-Mignon #JusticeForJohnnyDepp (@13844502x4x) reported
@EE @Art444Star Why are you threatening them? My complaint was handled very differently and I bought up the same issues?
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Hannah Faulkes (@hannahfaulkes) reported
@EE Hi, I’m still only able to get less than 1mb/s download speeds at home. Ongoing problem since moving here in Dec 2021. Given up hope of it ever improving and rely on broadband to use my phone..
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Jamesy McJamesface 🐘 moved over to Mastodon 🐘 (@worldofdel) reported
@EE I gave up trying. It came back to life the next day. Not comfortable that in an emergency we might not be be able to distribute data. Let me set a default amount devices can draw down automatically.
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Keith Brooker💙🏳️🌈♋️🖖🏾👩🦼⚔️🏴☠️ (@KeithBrooker5) reported
@EE @Art444Star @EE You were asked direct questions about your support of particular men's issues and your reply was to declare those questions to be unacceptable. That is UNACCEPTABLE. The only conclusion is #EEHatesMen -- UNACCEPTABLE.
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deborah hurst (@midmode1london) reported
@MarcAllera @EE @rootmetrics I left after 24 years because of roaming charges and a very rude customer service woman...
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BOON (@astronautaboon) reported
@EE Business customer here and none of my phones are working, zero resolution from EE - I will be closing my account shortly if I don’t get a proper response and resolution ASAP!
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CuriousKit (@CuriousKitX) reported
@EE How about you concentrate on your primary services instead of policing Twatter, eh? Your mobile service sucks, FYI.
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UK BookNerd (@UKBookNerd2) reported
@MartinSLewis Could you kindly point me in the direction of someone who can help me with an issue I have with @EE please. I have tried chat support but after an hour and a half I'm no further forward and I really don't want to have to go as far as small claims court. Thank you x
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Sarah-Kimberley (@PlayforthSarah) reported
@EE do contracts come with 12 month warranties? My phone battery is not lasting very long I do not know if its a problem with phone or battery?