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EE Outage Report in Pengam, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pengam, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pengam, Caerphilly County Borough, Wales 08/11/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pengam, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Pontypool, Newport, Caerphilly, Porth, Abertillery, Aberdare, Blackwood, Abergavenny, Bedlinog, Tonypandy and Pontyclun.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomPontypridd Internet
United KingdomPontypool Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Pengam, Wales

Latest outage, problems and issue reports in Pengam and nearby locations:

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • man_of_gwent Stephen Davies (@man_of_gwent) reported from Abergavenny, Wales

    @EE have you got any idea when the signal issue will be rectified in Abergavenny please?

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sharonb14759959 sharon bradbury (@sharonb14759959) reported

    @mouthwaite @EE It doesn’t matter what ur status is ur phone is needed these days and if ur having problems it should be sorted I don’t see why she being a brat I’d want it sorted to so many jealous people

  • Naz97130855 Naz (@Naz97130855) reported

    @mouthwaite @EE Have to say I phoned @EE for an upgrade and got fantastic service a new phone a reasonable contract so I’m not paying much more than I was previously also price matched 2 sim only contracts for the kids , and I find EE coverage brill in west mids. Have been a customer for ages

  • Laurapringle_11 laura 🦔 (@Laurapringle_11) reported

    @mouthwaite @EE EE is awful. They over charged me on my bill one month when I phoned to say it was wrong they told me I had to pay it or be blacklisted. I moved to @tescomobile and have been with them years! Best decision 👏🏻

  • lensflairfilms @lensflairfilms (@lensflairfilms) reported

    @mouthwaite @EE You can always tell **** companies by how hard they try to be earnest in their tv advertising. EE are mega ****!!!!

  • ThoughtOssuary 🌾 t i r e d a d i n f i n i t u m (@ThoughtOssuary) reported

    @ee Hello? Any advice on my terrible internet connection? Currently downloading at 43kb per second.

  • Kate39430184 Kate (@Kate39430184) reported

    @MeStressymummy @mouthwaite @EE You know EE customer service is appalling right? Are you not allowed opinions when you’re in the public eye?

  • ferretd69 Phil Davis (@ferretd69) reported

    @mouthwaite @EE They are crap at times

  • HeidibobeidiX Heidi Williams ✨ (@HeidibobeidiX) reported

    @MeStressymummy @mouthwaite @EE It doesn’t matter - she’s a paying customer who should be receiving a service she is paying for. Everyone needs to stop using this ******* pandemic as an excuse to not do their jobs

  • Megahunny Louise_megahunny (@Megahunny) reported

    @MeStressymummy @mouthwaite @EE I left EE as their signal had issues regularly. They ripped me off and customer service was shite. I would never go back to them and I was one if their first Orange customers and was with them at least 15 years. I left a year or two after ee took over.

  • assets4u David Reid (@assets4u) reported

    @mouthwaite @EE Just cancel and shop around. I can get you a great deal. 4 X unlimited data, minute, text sim only for £50