EE Outage Report in Pengam, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pengam, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Pengam, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Pontypool, Cardiff, Pontyclun, Pontypridd, Hengoed, Merthyr Tydfil, Mountain Ash, Blackwood, Aberdare, Tonypandy, Caerphilly, Abergavenny, Abertillery and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Pontypool |
Phone | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pengam, Wales
Latest outage, problems and issue reports in Pengam and nearby locations:
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Omaru
(@kuatoring) reported
So glad that @EE charged me £70 installation fee for a service that one week later is still not resolved, also not replying to tweets asking for a status update. Typical of companies to give zero ***** once they have your money
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Lizzie Iveson ♕
(@lizzie_iveson) reported
@EE I need help with roaming please!
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Laura Harris
(@lau_hedley) reported
@EE Yeah, you can help by not sticking everyone's bill up by an extortionate amount 👍
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Mattyroyal
(@Mattyroyal) reported
@EE for crying out loud. Fix the bloody app. I want to gift data to one of the kids and it won't let me
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On the beat Pete
(@OnthebeatPete1) reported
@albanianstokie @EE Totally agree, the arrogance of the customer service person I spoke with was appalling. I really hope this gets highlighted. I will contact Martin Lewis to see if he can do a piece on this
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Goofy Island
(@v7sts) reported
@FvHtweets @EE @CharlotteG_foot This account is pure cancer wtf 🤢🤢🤢🤮🤮🤮🤮🤮 so disgusting
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Edward Craig
(@edccraig) reported
@ee really struggling to get Large screen subscription for BT Sport – bit annoyed about how hard you're making it. Please can you help!
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@EE thanks for the notice about yr joke price increases. As if RPI wasn't bad enough u them add in the #EETAX on 3.9% Just called yr cust ser to ask about contract end process and yr rep couldn't even be bothered to ask why I might be leaving! No engagement no support no service
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MissDorris
(@MissKNorris) reported
@andy_cov93 @EE My mum just renewed her broadband with EE…. Two days later, they’re increasing her plan by over £4 per month?! It’s awful! How can they do that 2 days in to a contract?!
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Clint
(@clintyboyblue) reported
@EE broadband no download speed again,constant issues lately