EE

EE Outage Report in Pengam, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pengam, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pengam, Caerphilly County Borough, Wales 10/17/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pengam, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Hengoed, Newport, Cwmbran, Caerphilly, Tonyrefail, Aberdare, Tonypandy, Pentre, Pontypridd, Porth, Pontyclun, Ebbw Vale, Pontypool and Treharris.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomHengoed Phone
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Pengam, Wales

Latest outage, problems and issue reports in Pengam and nearby locations:

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • lhowellscuro Lisa Howells (@lhowellscuro) reported from Abergavenny, Wales

    @EE Hi my company phone has been experiencing no network connection again! Can you please advise how long this will take ? Started yesterday ...super inconvenient

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • R18LUN Paul Blunsdon (@R18LUN) reported from Abergavenny, Wales

    @EE Any chance of sorting out your network in Abergavenny sometime in the next decade? It's becoming a regular talking point now amongst residents of our town.. Its only EE people complain about. How do i go about getting a refund?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • alanjonestcbc Cllr Alan Jones Blaenavon TC & Torfaen CBC, (@alanjonestcbc) reported from Blaenavon, Wales

    @EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SOAMER Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    @ee and the problem in my are still isn’t fixed this has now become a joke absolutely hands down the worst network in the uk! If anyone who lives in the countryside is thinking of going with ee don’t they are crap this problem has been going on for six months #crapnetwork

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE I am now being told to go to a link WHERE IS YOUR CUSTOMER SERVICE TODAY THE IDCIOTS HAVE WASTED MY TIME I CAN@T DO IT MYSAELF THE PHONE KEYBOARD DOES NOT WORK LOOKS LIKE AN EMAIL TO CUSTOMER SERVICE ABOUT ATTROCIOLUS CUSTOMER SERVICE TODAY FROM SOME IDIOTS KEITH

  • _maria_nagy_ _maria_nagy_ (@_maria_nagy_) reported

    @EE No, the service is still shocking and it keeps cutting out. WiFi calling is not really an option when you’re out and about…

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE I WAS TOLD THERE WOULD BE NO PROBLEM SORTING THIS TOP UP, WHAT A JOKE JUST TOLD NOW IN A DM GOT TO BE DONE ON PHONE GOT TO WAIT ANOTHER 24 HOURS IT GETS DONE ASAP OR I REPORT THIS ATTROCIOUS CUSTOMER SERVICE I HAVE RECEIVED TODAY TO CUSTOMER SERVICES BY EMAIL YOU HAVE 1 HOUR

  • Michael87802510 Michael Adkins (@Michael87802510) reported

    @MisandryE @EE Agree. On another subject, with number of birth control options created by the globalists a woman would have to be an idiot to get pregnant. Also, if she would keep the baby it's 18 years servitude for the male. The Dems need to know - that's not going to work.

  • Retro03 Retro (@Retro03) reported

    @EE No. My phone service seems ok but the iPhone 5s is showing no signal quite often.

  • dj_kassem DJ Kassem 🇵🇸 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙NHS, always FB (@dj_kassem) reported

    @EE blocked by EE Tried to become a/c holder on my phone, change from my daughter. Went to shop, told can’t do that. Tried on phone, 2 hours, then told can’t do it for 2 months due to your error. You have just lost a customer, been with BT since 1980. Thinking of changing Wi-Fi.

  • MrsBongers Fran Bilton (@MrsBongers) reported

    @EE don’t understand how you can send me a new PAYG Sim and when it doesn’t connect to your network you tell me you can’t find any information about it!

  • pgr3master Asa (@pgr3master) reported

    @EE In answer yes it does appear calls are handed from the BAI communication network to the EE’s network ok (tried it out lol)

  • EnercorpWayne Bruce Wayne (@EnercorpWayne) reported

    @CarlBoylin @EE I agree that this is man bashing. It’s up there with the Gillette advert telling men not to be rapists. I’d have no problem if they aimed it directly at the bigots but it’s defo not a man issue.