EE Outage Report in Pengam, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pengam, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pengam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 26: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (36%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pengam, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Pontypridd, Porth, Pontyclun, Caerphilly, Cwmbran, Hengoed, Ebbw Vale, Pontypool, Treharris and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Newport |
Phone | |
| Newport |
Phone | |
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pengam, Wales
Latest outage, problems and issue reports in Pengam and nearby locations:
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Vicki Price
(@mrsvpricetweets) reported
from
Gilwern, Wales
@EE Great support offering NHS free data - how about doing the same for families who are using up data to access home learning. Surely there is a need there.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Williams
(@RobinTosh) reported
Goodbye @EE As soon as my contract is at an end I’m off to a network who aren’t money grabbing b******d. Couldn’t resist the urge to bring back roaming charges to further boost their own bottom line.
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PolitixUK
(@PolitixUk) reported
@EE @WeAre8Official Found a way for you to save money. Don’t bother calling me to ask if I’d like to use your service. That would just be a waste of your time and money.
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mark ashley
(@markashley2) reported
@StanCollymore @EE EE, Sky and BT are the worst telecommunications companies in the UK.
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Blahoo #FPBE
(@zhingmaster) reported
@EE £2 a day, per person. £28 for a fortnight away, or almost £100 for a family getaway. That’s not ‘small’. You’re literally the only network charging, funny how the others manage to maintain their UK network without robbing travellers blind, despite promising not to 6months ago.
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Andrew Wheeler
(@automotophoto) reported
@ianwheeler @denkmit @EE Ian, I just read that too. Poor guy
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Stan Collymore
(@StanCollymore) reported
Nice to see @EE unable to resist the tap in of charging Britons roaming charges without an iota of a viable reason to. If you're paying roaming charges for Europe in 2021, you're absolutely mad. Go with any network who wouldn't charge , because there's no good reason to. None.
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Phoenix Rahman
(@Phoenixrahman) reported
@EE @bryonydixon It’s funny you say that you guys are “investing into our leading customer service” and yet go do the one thing that goes opposite of that statement. Break your promise. That is no way to be a “leading customer service”.
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ijh ==
(@1stjanna) reported
@tomhfh @EE @ThreeUK Two mobile operators that broadly share the same network & infrastructure and you don’t think 3 wont follow.🤔
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Dan
(@DanWalkerDJ) reported
@ASC_Jez @EE @WeAre8Official 100% agree. Customer since ORANGE days. 23 years. Stayed despite them not being the cheapest. Time to look elsewhere
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James Rees
(@Jimlibob) reported
@StanCollymore @EE Problem is they will all follow suit and EE know this. The 'dividends' and 'control' were never going to be for the little people.