EE Outage Report in Pontypool, Torfaen County Borough, Wales
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The latest reports from users having issues in Pontypool come from postal codes NP4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Cwmbran, Newport, Pontypool, Crickhowell, Hengoed and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Internet |
Community Discussion
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EE Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Tudor Brewery
(@Tudorbrewery) reported
from
Brynmawr, Wales
@123why_ @EE Yep did that the claim went in on the 25th of October I have sent them numerous emails keep getting fobbed off with " we are having tech problems, can you confirm your address " been a customer of EE and Samsung for years that will not be continued.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Stephen Davies
(@man_of_gwent) reported
from
Abergavenny, Wales
@EE have you got any idea when the signal issue will be rectified in Abergavenny please?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Sarah Lewis
(@drsarahjlewis) reported
from
Abergavenny, Wales
@EE where is my delivery via DPD? Waited all day Thursday and now all day today. No one can help me at DPD ; can’t track driver for some reason. EE sales say not their problem - very poor customer service.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Simpson
(@codeprint) reported
@EE @bignes1080 Rubbish.....you're taking advantage of your customers, after some 20 years of being a customer I think its time for me to shop around.
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Paul
(@d2cko) reported
@lrobbo89 @EE @ian_muirhead You can leave early if you no longer get signal where you live. I did it a couple of years ago with 3
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frankly
(@GJRbluebird) reported
@EE It's clear that there's a corporate line that they've been told to reply with "in order to keep providing the very best service the increases are necessary etc" ...no you're profiting at a time when the ordinary person/worker are already on their knees. Cancelling my 4 lines asap
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Alan Currie (he/him)
(@AlanCurrieEMT) reported
Been a loyal @EE customer for over 10 years and I am absolutely disgusted by their 14.4% price increase on contracts. Absolute disgrace 😡. Yet another company engineering more profits for the mega rich bosses as I doubt the EE staff will see a 14.4% increase in their wages.🤬
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Joshua Allerton
(@JoshuaTAllerton) reported
Imagine raising your prices by 14.4% and expecting customer loyalty. That's the @EE dream.
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Nigeyp
(@nigeyp) reported
@EE @ee and BT make billions in profit every quarter, at a time when nobody has any money this hike is bad form
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Ismadder
(@Ian_Loveshack) reported
@EE worst customer service and treat disabled customers #badservice #badcustomerservice #shameful the staff at rushden lakes treat people with mental disabilities awfully and ask them to leave the store.
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Mike
(@automan49_mike) reported
@ItsJamesPowers @EE Wrong they’ll just pass it upwards EE are not great with customer service red hot on threats but down on service
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frankly
(@GJRbluebird) reported
@EE Nobody's really interested in your coverage of the BAFTA awards. What matters to the majority is the massively unfair 15% that we've been left to worry about. Can't wait for my 4 lines to be over, I'll be cancelling asap after 20 years as loyal customer. Shame on you EE.
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Ismadder
(@Ian_Loveshack) reported
@EE say you have got great customer service, tried to return a defected product to your rushden lakes store that was less than 30 days old that I purchased at there store. They have told me to phone customers. Phone customers service would said the store have to deal with it.