EE Outage in Pontypool, Torfaen County Borough, Wales

@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007

@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

@EE been no signal in North Cardiff for 2 days now

@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

@EE the network is quite slow today NP18 2NT any ideas??

@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

@EE I want to cancel my contract

@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

@EE I am a new customer.. bought sim a few hours ago.. I have registered and would like to top up but it is just not happening. Can you help?

@EE @loulouisgrowing Same problem for me

@EE Hello been getting poor reception in our house since yesterday. Call 150 and keep getting cut off and the 24/7 service fails to register. Hugely frustrating and expecting important calls.

@EE is the app down for checking ky account as it wont let me log on the app or on a web browser??

@EE Hi. Yup same thing every time I go on line to site it’s blocked I can’t even sign in

@ReadyBusiness @VodafoneUKBiz Supporting small businesses? Have done nothing but bill me monthly and given me nothing! Called their customer services and got spoken to like a ****! Awful company to deal with! DO NOT GO WITH THESE! Go with @EE instead

@EE I’ve been over charged £170 and had the phone out down on my by one of your staff, how do I make a complaint?

Received a text message from @EE (or so it said) saying they failed to take my payment and to follow a link however the app and the statement says they won’t be taking it until the 1st :/ surely this was a scam and if there was an issue it wouldn’t flag up until the 1st right?!

Moving from @EE to @ThreeUKSupport is possibly the stupidest thing I have done. Can’t get on their app to use the live chat, no contact number anywhere for a call centre, not been able to send text messages for a week. Absolutely disgusting network and no one wants to help!

@BroganKirkby @EE Did you get this sorted? I’m having the same issue, phone was signed for but I haven’t heard anything at all.