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EE Outage Report in Pontypool, Torfaen County Borough, Wales

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The latest reports from users having issues in Pontypool come from postal codes NP4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontypool, Torfaen County Borough, Wales 10/31/2024 03:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Newport, Caerphilly, Hengoed, Tredegar, Blackwood, Abergavenny, Cwmbran and Treharris.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomPontypool Internet
United KingdomCardiff E-mail
United KingdomPontypool Phone
United KingdomCardiff Wi-fi

Community Discussion

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EE Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Attwell_M Mark Attwell (@Attwell_M) reported

    @EE Can you check text service please? Not had any texts from Man Utd fans today, concerned about their well-being

  • DuttyMoonshine Dutty Moonshine Big Band (@DuttyMoonshine) reported

    Lol my internet from @EE gets so slow I can't even run a speedtest in my browser. I used to be able to online game with it but it's just got worse and worse each month and is now at a point we don't bother using it and just tether to our phones most of the time.

  • chillyzag Just chilly (@chillyzag) reported

    @foreverbluetoo @EE Keep calling them complaining about signal You are paying for a service they are failing to provide keep escalating the complaint until they give you a reduction in monthly cost

  • becadjue Maureen (@becadjue) reported

    @EE Twice I have been told you would contact me to confirm my request for PAYG, once that time was after two hour consultation with EE store, the lady was trying to help me, she was on phone to EE all that time, she said I would get a confirmation phone call next day from EE. No call

  • orr_bridget Bridget Orr (@orr_bridget) reported

    @ee I can’t connect to internet when abroad - can someone help?

  • tom_allison1 Tom Allison (@tom_allison1) reported

    Hi @EE have there been any problems reported in the Stretford/South Manchester area? Phone’s very quiet

  • dannymcg79 danny (@dannymcg79) reported

    @EE Once again, excellent customer service skills by @EE no reply to DM. They certainly dont care about taking peoples money for services not provided - unfairly charged for apple music on 2 accounts . . . shall I add screenshots to expose @EE ?

  • foreverbluetoo Forever Blue💙 (@foreverbluetoo) reported

    Over £6 increase per month by @EE and I cannot get a signal in my hot tub 🤬🤬🤬🤬

  • pepperbackfish pepper (@pepperbackfish) reported

    @EE @JOOPERS2014 @EE Same. No signal at home. Increased prices. End of contract. Leaving. I can’t see any benefit to customers of taking out a 24 month contract now it has a variant price clause.. ..especially one that at the time of taking out the contract is unpublished/unknown and volatile

  • PrincessTima3 Princess Tima (@PrincessTima3) reported

    @EE Heey please help we abroad cannot call or receive call I need to call my insurance my son is sick not sure what is going on