EE

EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 02/19/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, Cardiff, Porth, Blackwood, Barry, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery, Tonypandy and Pontyclun.

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City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomPontypridd Wi-fi
United KingdomNewport E-mail
United KingdomPontypridd Wi-fi
United KingdomCardiff Internet
United KingdomPorth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • THERIPPEDROOST THE RIPPED ROOSTER (@THERIPPEDROOST) reported

    @EE Naa its a dinosaur,its already obsolete,and the fact your trying to tie people down to a contract on that junk handset is rather disgusting,by the time their contract runs out it will be 4 years older than the current model

  • ALittleLauder ALittleLouder (@ALittleLauder) reported

    @EE Well it's still a bit of a mystery as it seems the data was used despite my phone saying otherwise and me having done nothing with mobile data but it's sorted, thanks (via EE's help chat) and the person provided back 2gb to my account.

  • TripleASays CallMeDukey🇬🇾🇸🇷🇳🇬🇧🇧🇬🇧 (@TripleASays) reported

    One thing about @EE they're gonna shout, mispronounce your name and ask "WHAT DO YOU WANT?!" #rude

  • malibumilli Malibu Da 🐐 (@malibumilli) reported

    @EE my internet has been slow for about a week now and I allegedly have 4G

  • _r97a_ ar (@_r97a_) reported

    I swear down @EE take the piss every month with their networks, I don't even have 4G now lol

  • MarkPen41960460 MARK PENNY / HARRISON GENTS / CHP XV1 🌚🏴‍☠️ (@MarkPen41960460) reported

    @EE You weasels with hear me on the phone tomorrow, My Power is crap ,like your web page and shop , having been forced to join a community then unable to get to your store because again again sign in for community done ten time and still can’t navigate **** because this community

  • elizabethgreen_ Elizabeth Green (@elizabethgreen_) reported

    @EE hi, My grandparents are both on EE and their signal in the house is terrible. I'm trying to call their mobiles and they both go straight to voicemail but they are switched on. If their phone line goes down they wouldn't be able to get help in an emergency, anything we can do?

  • MariaGi22138689 Maria Gibson (@MariaGi22138689) reported

    @EE @ee It’s shut. But thanks so much for that really helpful response…🙄😤. I honestly don’t know how you come up with these incredible solutions. And I’d say it just about manages to match the original incompetence of the service which led me here 🤪👍🏼

  • smithdisneyadv1 Smith Family Adventures (@smithdisneyadv1) reported

    @EE I raised an indemnity claim and got the money back through my bank. Absolutely shocking customer service from you @EE

  • 2sunshine7 😎Sunshine💛🌞 (@2sunshine7) reported

    @bt_uk @EE Manager finally called 19thJan to 'resolve' mis-sold contract. Confirmed I would not be charged for this & would confirm in email - which never arrived. Case closed 19th & find out today I've been charged for account that was mis-sold!! 10min wait to call. Call me.