EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Blackwood, Newport, Cardiff, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Merthyr Tydfil, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Blackwood	Internet	4 hours ago
Newport	Wi-fi	1 day ago
Cardiff	Total Blackout	4 days ago
Newport	Internet	5 days ago
Cwmbran	Internet	6 days ago
Cardiff	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Kacey Edwards (@KaceyEdwards91) reported 4 seconds ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Gareth Lewis (@cllrglewis) reported 7 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  geraint evans (@mrbean1977) reported 8 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Tim Powell (@timscoreboard) reported 11 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Angela Sweeney (@angelawales) reported 14 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  MIKE NEATE (@PHOENIXS80) reported 14 minutes ago from Llantwit Major, Wales

  @EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 17 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Brian Evans (@brianevans83) reported 22 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Dino Tessaro (@savalleyboy) reported 22 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Iestyn T Davies (@iestyntdavies) reported 27 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  lisa marshall (@lisa150_5) reported 27 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  lisa marshall (@lisa150_5) reported 33 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Lee Webster (@leeweb79) reported 35 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  . brydieloa (@brydielwoodward) reported 37 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Uncle Fester (@stewpalm) reported 41 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Ross Maisey (@TweetterRoss) reported 43 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  aaron (@Azz_Culbertson) reported 54 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 55 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  K A C E Y (@KaceyEdwards91) reported 56 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Eddy (@ChrisEddy_7) reported 57 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WelshSully (@WelshSully96) reported 2 minutes ago

  @DPDCariers I spoke to the team online and on the phone they didn't seem to care less. At least @EE did all they could best that can be done is re delivery tomorrow not that I have much hope. Honestly DPD is making EE look so bad with the service from yourselves as there chosen provider.

• 
  Equilan (@Equilan) reported 5 minutes ago

  ffs @EE sort your 150 crap out. Trying to pay my bill Option 1, to pay your bill, Option 2 to pay someone else's bill or Press star for something else. Doesn't let you press star just repeats that same options over & over. so can you get someone from EE to call me.

• 
  Alex (@Ahead18251112) reported 6 minutes ago

  @EE having tv/broadband issues in Plymouth! Is there an outage?

• 
  Lennox Richardson (@lennyrfc) reported 7 minutes ago

  @EE I’ve just tried ringing my local garage to book my car in for a service - the mechanic struggled to hear me (one bar of signal strength on 🇬🇧 best network?!) so what’s the issue?

• 
  Anthony Dunphy (@AntDunphy) reported 9 minutes ago

  @EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.

• 
  Halloween Jack (@red_mutant_eyes) reported 13 minutes ago

  @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening

• 
  enter the price please (@y2Jtwo) reported 15 minutes ago

  @EE hi I’ve not been able to log into my EE app for ages and the password reset never works. Could someone assist with this please?

• 
  Steve, Carpe Jugulum! (@Kirkysr) reported 15 minutes ago

  @EE ABSOLUTELY USELESS YET AGAIN! called yesterday to add a sky sports day pass! Told it would end at 0800 today. Advised call Saturday morning. Currently calling you. Yes we can activate it on TUESDAY! WHAT is the point!? Flexible service my arse!

• 
  FitBritchickNike (@ALMORAH) reported 16 minutes ago

  @EE Why is your operator refusing to take back and refund my phone which I had bought for £900! And one of the seal is damaged! I am not a customer of EE and I never will be after this treatment but I've just received this phone 2day sealed in a box only 1 seal damaged

• 
  Shaun Adams (@shaundadams) reported 17 minutes ago

  @EE No the link doesn’t help me at all. Just tells me I can get part fibre. This isn’t helping at all.