EE

EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 12/14/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Tonypandy, Newport, Penarth, Caerphilly, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Cwmbran and Ferndale.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomTonypandy Internet
United KingdomNewport Wi-fi
United KingdomCardiff Wi-fi
United KingdomNewport E-mail
United KingdomPenarth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stinny_7 Jack Stinson (@stinny_7) reported

    @EE are there any known issues in Lincolnshire area today? Just my 5G/4G coverage hasn’t been great

  • BrizzleRocker BrizzleRocker (@BrizzleRocker) reported

    Christsake @ThreeUK It's 2022 and I still have to login to three accounts I pay for separately. Other companies manage to associate accounts, why not you? Are your systems that old? I guess I was misold when the salesperson told me it was possible. @EE can you do this?

  • Robertoohara123 Robert O'Hara (@Robertoohara123) reported

    @EE I would speak to someone as I haven’t received the deal that I was offered and I have lost all of my benefits which is something I didn’t ask for. I have DM you awaiting response. Not a happy customer.

  • LauraSeymourxx Laura Clewlow (@LauraSeymourxx) reported

    @davidkeir @GooglePlay @EE I had exactly the same, use boku to get your correlation IDs, I had murder with Google, they are the worst! But after a threat to ombudsman and small claims court after denying my claim, they have finally refunded me.. good luck and be persistent

  • Susarella susamaphone (@Susarella) reported

    @EE Hello! I had my old number ported over to my new EE contract in September but contacts are saying that they are receiving texts calls from the number that it replaced. Others are saying that they are receiving calls/texts from my ported number. Can you help? Thank you!!

  • raining_bows Flint Fredstone🏳️‍🌈🇿🇦 🇬🇧🎮 (@raining_bows) reported

    Super tired of seeing everyone ***** at @VodafoneUK @EE etc about roaming.. virgin-o2 are just not introducing roaming again THIS YEAR, but probs will next year.. jumping ship to avoid charges that for most will be only for 2 weeks abroad is extreme, I say this as a Voda customer

  • nobby_paul Paul Nobby (@nobby_paul) reported

    @EE why don't you offer slightly cheaper plans? 160gb for 20 pounds is crazy as I'll never use that. Why not 80gb for say 15 pounds??

  • BupeNgoy Bupe Lukundo Ngoy (@BupeNgoy) reported

    @BenPBradshaw @EE Ben, I had a deposit for roaming charges with @EE refunded. They won't charge you if you are an old customer.

  • JMac92 Jamie MacGregor (@JMac92) reported

    @EE why won’t you let me change my smart Benefit ? I’ve literally been trying to do it for days and it keeps coming up saying error yet I can never get a hold of someone in the office

  • KalemMarsh11 kalem marsh (@KalemMarsh11) reported

    EE are the worst phone contracts I have ever been with ******* @EE