EE outages and service status in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 10, 8:25 PM GMT+1.
- Internet (45%)
- Wi-fi (18%)
- Phone (18%)
- E-mail (9%)
- Total Blackout (9%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, Porth, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
8 days ago | |
|
Cardiff
|
Total Blackout | 11 days ago |
|
Cardiff
|
Internet | 11 days ago |
|
Aberdare
|
Phone | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Gareth Thomas ๐ณ๏ธโ๐โข๏ธ๐บ (@garthomas78) reported from Mountain Ash, Wales.@EE canโt log onto my account? Are there any issues this evening? Canโt even reset my password!? ๐ค
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐๐๐ (@w3l5hg4l) reported from Ferndale, Wales@EE please can you help me with my upgrades??
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving ยฃ31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful itโs resolved, shrugging off my comments...wow Customer Service at its best.
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the ยฃ85 cash back promised. Take anything owed out of that ๐๐ผ avoid Talk Talk!!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I donโt understand why you just canโt help us. We need access to the internet but you donโt care.
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming ๐
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟJoJo๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! ๐ก
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Magic Man (@MagicMerry88) reported from Aberdare, Wales@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE weโre having more issues with your broadband again! Not working at all now, and according to the online tools itโs all working fine!
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Tyโ๐พ๏ธ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over ยฃ600 worth of charges with calls to Nigeria but didnโt see that as unusual activity. Then go on to give the worst customer service on top of that. Banter ๐
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๐ฃ๐บ๐ฟ๐๐ฝ๐ฝ ๐ซ๐พ๐๐๐ ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆข (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโt seem to have an issue
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dita Saliuka (@AferditaSa) reported@ee canโt receive calls or texts while abroad. Never had this issue before. What a joke when other networks seem to be working!
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Stephen Goodair (@stevegoodair) reported@EE your broadband is down Has been all night
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Lara (@EtchesLara) reported@EE Iโve been without a working phone outside my house for 4 days now because of a signalling issue (meaning when Iโm outside my house I have NO contact with anyone) As well as no one being able to call me from my house. When is this issue going to be fixed??
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ANIA GABB (@aniagabb) reported@EE thank you for this - itโs still not working very well even after reading this. Little disappointed :(
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**** (@coon_u_tom) reported@EE It's been over 10 hours and no assistance has been provided to solve this problem. I am unable to book my airport taxi. This is a breach of contract and it is unacceptable
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๐บ๐พ (@Slimedworld) reported@EE need urgent support sent DM
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Charles Field ๐บ๐ฆ ๐น๐ผ ๐ฎ๐ฑ (@charles_uk) reported@EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!
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Gordon Gotch (@gordongotch57) reported@EE Wh=hy can't I login to my business account? Website keeps taking me around in circles!
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(((Disco Pingu))) ๐ ๐ (@akaCOYSAF) reported@England @EE Can't get me head round this cos Andy down the pub says he's ****.
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Mark Baldwin (@bloomsburykid) reported@EE Crap download speeds tonight. This is central London not some remote country location. There is no excuse for such a patchy service.