EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Hengoed, Pontypridd, Pontypool, Tonypandy, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Hengoed	Phone	23 hours ago
Pontypridd	Phone	5 days ago
Pontypool	Phone	10 days ago
Tonypandy	Internet	11 days ago
Pontypridd	Internet	14 days ago
Cardiff	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 39 seconds ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Rhys (@TheRhysCooper) reported 1 minute ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Ty✌🏾️ (@Tyrone_PT) reported 3 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Michèle Seren💙 (@MicheleSeren) reported 4 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 5 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 8 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Angela Sweeney (@angelawales) reported 13 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 16 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Christopher Guy (@ChrisJG1988) reported 26 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Magic Man (@MagicMerry88) reported 27 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 33 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Atif Raza (@atifter) reported 38 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Steffan McMahon (@Steffan_McMahon) reported 42 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  lisa marshall (@lisa150_5) reported 42 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Christopher Guy (@ChrisJG1988) reported 45 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  geraint evans (@mrbean1977) reported 45 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Karma Samsara (@CarolwalesKarma) reported 51 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Lee Webster (@leeweb79) reported 52 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Cath Colleypriest (@CathFluffybob1) reported 54 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  Ross Maisey (@TweetterRoss) reported 57 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thamsanqa Mabaso (@ThamsanqaMabaso) reported 2 minutes ago

  @EE my wifi has been down since last night and its frustrating that everyday I have to reset the router due to awfully slow speed. I cannot continue like this.

• 
  Stuart1959 (@StuartT34021273) reported 2 minutes ago

  @EE You cant already spoke twice your not budging so cheaper to pay off contract than pay for all rounder which I will never use

• 
  Carlo Gibbs (@carlogibbs) reported 3 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Elson (@Elsxn_) reported 5 minutes ago

  What on earth has happened to @EE worst customer service ever 🥴🥴🥴

• 
  Barry Robb (@stokebarry10) reported 8 minutes ago

  Britains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards

• 
  C.A.T. (@CATMANU79) reported 9 minutes ago

  @bmstewart2004 Was with @EE who are ****. Just left them for @Virgin £91.99 for e'thing+1gb. Was stuck in a 2yr contract after being forced to switch from BT. Was paying £118.99 for 38mb broadband and ltd. tv service, FTTP not available til this yr, tried to lure me to stay with FTTP. Do one.

• 
  3 ⭐️ general (@birthdaycakexo) reported 11 minutes ago

  honestly @EE wtf is going on with my service

• 
  Greg (@Peter_Gregory_H) reported 11 minutes ago

  @EE I am due to get a call from Kevin (around 12.30) only because I went into your Richmond upon Thames shop and Samira was very helpful. Otherwise, as a loyal EE customer, I feel let down and disillusioned with your service, which certainly doesn’t live up to your marketing slogans.

• 
  Mr Gray (@Monetization26) reported 13 minutes ago

  @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just aren’t bothered. Completely shocked!.

• 
  Jack Parker (@Jacklolcow) reported 13 minutes ago

  @EE its been 7 days since you guys turned off our fibre broadband for no reason (paying customers)! I'm running out of data hotspotting my phone just to work. We paid for a fibre upgrade in March, you only JUST installed it last Tuesday, 3 days later you switched it off. Help!