EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	4 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	E-mail	10 days ago
Cardiff	Total Blackout	12 days ago
Cardiff	Internet	12 days ago
Aberdare	Phone	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Robert Purvis (@robertpurvis) reported 50 seconds ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Christopher Guy (@ChrisJG1988) reported 2 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Neil (@neilbennett0707) reported 2 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Rhys (@TheRhysCooper) reported 5 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  sheryl fussell (@chickenshed24) reported 12 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  sheryl fussell (@chickenshed24) reported 18 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Jules Morgan (@thejoolzman) reported 19 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Simon Latham (@Welsh_Si) reported 31 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Nörm•i•am (@storrmin571) reported 35 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Dan Dineen (@Daniel_Dineen) reported 37 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Magic Man (@MagicMerry88) reported 39 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  lisa marshall (@lisa150_5) reported 39 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Aled Thomas (@AledThom) reported 49 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  MIKE NEATE (@PHOENIXS80) reported 52 minutes ago from Llantwit Major, Wales

  @StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out

• 
  lee williams (@thelee_x_w) reported 54 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 56 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Magic Man (@MagicMerry88) reported 57 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Andy Petersen (@AndyJPetersen) reported 57 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Owain Llŷr Harris (@owainharris3) reported 58 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Anthony Pesticcio (@TheRealBerty) reported 58 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not another one (@NicDenso) reported 4 minutes ago

  @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

• 
  Ads (@Ads__W) reported 6 minutes ago

  @EE @Johnboy270783 Same for me in barnsley aswell. Absolutely dog ****!

• 
  Vocal and Proud (@Vocalandproudx) reported 6 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  Zee Palmer (@zeeplamer) reported 7 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  CHX Roller (@FareJacob) reported 13 minutes ago

  @EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.

• 
  Rachel Alves (@RachyAlves) reported 19 minutes ago

  @EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!

• 
  Dave Harris (@djhdjh18) reported 21 minutes ago

  @EE It’s not a 1 off, it seems to be every time. It’s really bad that you are unable to provide a reliable service directly opposite the BT/EE HQ in London!

• 
  ANIA GABB (@aniagabb) reported 26 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 29 minutes ago

  @Gazmeister01 @England @EE Yh ofc but no problem with them representing the country they were born and love

• 
  Harry (@Harry_White96) reported 29 minutes ago

  @EE internet struggling at half 10 at night with just my Xbox connected to it is a ******* joke. I'm paying for an apartment WiFi "optimiser". Reported this so many times but just get sent to a bullshit AI chat that doesn't help