EE Outage Report in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.

City	Problem Type	Report Time
Newport	Internet	18 hours ago
Pontypridd	Internet	2 days ago
Bargoed	Internet	3 days ago
Cardiff	TV	4 days ago
Newport	Internet	5 days ago
Pontypridd	Internet	5 days ago

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 2 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Gareth Lewis (@cllrglewis) reported 7 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Simon Latham (@Welsh_Si) reported 9 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 9 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 16 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Jack Rickus (@4rickus4) reported 20 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Neil (@neilbennett0707) reported 20 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Steffan McMahon (@Steffan_McMahon) reported 22 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 29 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 31 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Steffan McMahon (@Steffan_McMahon) reported 34 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 37 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Rhys (@TheRhysCooper) reported 43 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 46 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 49 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Uncle Fester (@stewpalm) reported 52 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Christopher Guy (@ChrisJG1988) reported 53 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 55 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 59 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Lee Webster (@leeweb79) reported 59 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  COLIN MCCOMBE (@YMccombe) reported 9 minutes ago

  @EE @keswickcook Such a rip off what a horrible company

• 
  Stevie Waugh (@stephen_waugh) reported 9 minutes ago

  @EE @keswickcook I've just left for the same reason. EE rose to the biggest network in the UK and have now gotten too big for their boots. It's the old 'we're the best, they'll pay it' mentality which is fine when the price rises are maybe a little above the average, but recent changes are crazy.

• 
  Baba Yaga (@BabaYagaPips) reported 13 minutes ago

  @Andrewgoodrich @EE Yeah I’m thinking after my @EE contracts are up I’ll be leaving, customer service is blunt as seen on many occasions on here and very unhelpful, I was charged for 2 months at the start of the second contract because I took it out 4 days before the first contract bill was due

• 
  Brown8867 (@brown8867) reported 16 minutes ago

  @EE @keswickcook Long customer of EE for both broadband and multiple phones over the years but actually think it's time to leave all together 😭

• 
  JohnR36🤍💙🇸🇱 (@johnrtrfc) reported 21 minutes ago

  @EE @keswickcook Why i left them, they wanted 16% increase and got told to go and **** themselves.

• 
  Sullivan Poulter (@SullivanPoulter) reported 22 minutes ago

  @EE Honestly why are customer experiences so much worse and apps and websites !! EE you can upgrade early , I select phone ect in app if you wish to keep your number you need a pac code , so request one, the app says no when I enter as this is for changing networks, so call

• 
  sean the cabbie (@northolt3103) reported 23 minutes ago

  @EE @keswickcook I’m a London taxi driver your service is rubbish around parts of London especially annoying when trying to take credit card payments!! Thank god I’m sim only! Another lot rinsing people!!

• 
  keith (@GoonerKeith) reported 24 minutes ago

  @EE @keswickcook Never up front stop using the same script

• 
  Liam (@wozey) reported 26 minutes ago

  @EE @keswickcook And some providers haven't increased prices in years. At least fix the quoted price for the duration of the contract. You put the price up because you can not because you have to

• 
  Ads (@Ads__W) reported 27 minutes ago

  @EE @keswickcook Coverage is shite n all! Running my contract down then I’m off