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EE outages and service status in Caerphilly, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 20, 9:39 AM GMT+1.
  • 63% Internet (63%)
  • 19% Wi-fi (19%)
  • 19% Phone (19%)

The latest reports from users having issues in Caerphilly come from postal codes CF83 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Newport, Treharris, Cardiff, Caerphilly, Hengoed, Cwmbran, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

CityProblem TypeReport Time
Newport Wi-fi 2 days ago
Treharris Phone 4 days ago
Cardiff Internet 6 days ago
Caerphilly Internet 6 days ago
Newport Internet 9 days ago
Newport Internet 9 days ago

Nearby cities with recent reports

Newport

1 recent signals

2 days ago
Treharris

1 recent signals

4 days ago
Cardiff

1 recent signals

6 days ago

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service Iโ€™ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems ๐Ÿ™ˆ๐Ÿ™ˆ๐Ÿ™ˆ

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • caradyas14
    Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and theyโ€™re shoddy signal!... and now they want to charge me ยฃ300 to terminate early because the signal strength is โ€œstrongโ€ well you come try and make a call here! ๐Ÿ˜ก๐Ÿ˜ก

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • leeweb79
    Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • daflewis_botn
    ๐–ฃ๐–บ๐–ฟ๐—’๐–ฝ๐–ฝ ๐–ซ๐–พ๐—๐—‚๐—Œ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿฆข (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโ€™t seem to have an issue

  • HuwJones58
    Huw Jones๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me ยฃ55-ยฃ70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • LRG0808
    Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. Itโ€™s been like it for days, not what I need when Iโ€™m due to have my baby any day and canโ€™t even call out on my phone ๐Ÿคฌ๐Ÿ˜ก๐Ÿคฌ sort it out!!!!!!

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • judiththomas4
    jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming ๐Ÿ˜’

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • dklthomas6666
    Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer wonโ€™t let ee on the land to fix it, surly thou we shouldnโ€™t have to keep ringing or in my case I canโ€™t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • stewpalm
    Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah ๐Ÿ™ˆ I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if itโ€™s signal issues or something that they can fix their end!

  • PHOENIXS80
    MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales

    @StThrobber To be fair mate I like @EE and the work phones are now on their network too so itโ€™s even more frustrating if I need to work from home, hopefully they can sort something out

  • DestinyRoja
    Destiny La Roja ๐Ÿ’– (she/they) (@DestinyRoja) reported from Cathays, Wales

    @EE why would you remove my discount, overcharge me ยฃ100 and refuse to fix it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • John_Podmore
    John Podmore (@John_Podmore) reported

    @EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.

  • ad_moran4
    ๐€๐ƒ๐™ (@ad_moran4) reported

    @EE can you please tell me why Iโ€™ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because itโ€™s been hacked , they wanted my WhatsApp details.

  • Patrick_Rice
    Patrick Rice FCMI (@Patrick_Rice) reported

    @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), is broken on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and donโ€™t value when you been with them 20 plus years

  • KLearn
    Karen Loughridge (@KLearn) reported

    @VodafoneUK Iโ€™m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

  • SaltyTaterzz
    Salty Taterz (@SaltyTaterzz) reported

    Why has @ee signal and 5g has gotten terrible the past couple years? Going to have to take my business lines elsewhere if it doesnโ€™t start improving

  • ItsNotTobias_
    Beneficiary of the Bene Gesserit (@ItsNotTobias_) reported

    .@EE have been trying my patience all day. This is the worst itโ€™s ever been. Everything everywhere my back foot!

  • PaulKohlerSW19
    Paul Kohler๐Ÿ”ถMP for Wimbledon (@PaulKohlerSW19) reported

    Iโ€™m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I canโ€™t but help think thereโ€™s a flaw in that process? @Ee can you please DM me with a number I can ring

  • TasMr46834
    Mr tas gol (@TasMr46834) reported

    @EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.

  • Boltonben
    Ben Hodson (@Boltonben) reported

    @EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?