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EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 03/22/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Pontyclun, Newport, Caerphilly, Cardiff, Barry, Merthyr Tydfil, Cwmbran, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Hengoed and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomBarry Phone

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VAmalsadia Vinoda (@VAmalsadia) reported

    @EE Worst network provider

  • Lf25793600 Lara F. (@Lf25793600) reported

    @EE **** company & **** customer service. I’ve been complaining since 2020 about internet not working, 3 engineers have attended... still doesn’t work & they still want me to pay to cancel the contract, what a joke!! #THIEVES #SHITCOMPANY

  • towli14 Chris Towli (@towli14) reported

    @nessyhm1982 @EE Do it Nessy. I left EE after 17 loyal years with them. They really do not value good custom. They lost me as a customer forever. I'm now with Virgin and cannot fault them. Good luck 👍🏼

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @EE Got the @OnePlus_UK 9 Pro arriving tomorrow. Will it work with your 5G network?

  • danielboughton8 DannyBoughton ⭐⭐⭐⭐⭐⭐ (@danielboughton8) reported

    @EE hi. My internet has suddenly stopped working. Is this an issue all over or just with me? Thanks

  • GrazzieWilson Grazziella Wilson (@GrazzieWilson) reported

    @EE I wanted to cancel but the lady I spoke to said “can’t get you a pac code, system isn’t working”. So the manager was going to call but never did.

  • ALeePaul Paul A'Lee (@ALeePaul) reported

    @EE Bull **** no signal three days

  • Schorty1 schorty (@Schorty1) reported

    @EE if all people in customer services were like Ana the world would be a better place. We’ve no idea yet if her proposal will be the solution but my goodness she could not have tried harder to solve the problem.

  • GrazzieWilson Grazziella Wilson (@GrazzieWilson) reported

    @EE wow your service is simply shocking, told I’d be called by a retention manager today and not heard a word. Off I go to @VodafoneUK 👋🏻

  • mickcocks Mick ***** (@mickcocks) reported

    @EE No wifi, Internet down CO123SL, please advise