EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	8 days ago
Cardiff	Internet	8 days ago
Pontypool	Wi-fi	8 days ago
Newport	TV	9 days ago
Newport	Total Blackout	11 days ago
Blackwood	Phone	11 days ago

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Iestyn T Davies (@iestyntdavies) reported 3 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Lee Webster (@leeweb79) reported 3 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Kacey Edwards (@KaceyEdwards91) reported 4 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  lisa marshall (@lisa150_5) reported 5 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  lee williams (@thelee_x_w) reported 14 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  KD Hansford (@kdhanz) reported 15 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Rhys (@TheRhysCooper) reported 16 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 22 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Daniel Thomas (@dklthomas6666) reported 23 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Angela Sweeney (@angelawales) reported 24 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Karma Samsara (@CarolwalesKarma) reported 29 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Rob O'Keefe (@WelshROK) reported 34 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Lee Lewis (@lee_a_lewis) reported 36 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  sheryl fussell (@chickenshed24) reported 37 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 40 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Uncle Fester (@stewpalm) reported 43 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Heidi Wurst (@Heidi_Wurst) reported 46 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  MIKE NEATE (@PHOENIXS80) reported 52 minutes ago from Llantwit Major, Wales

  @StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out

• 
  Gareth Lewis (@cllrglewis) reported 58 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Andrew Lippiatt (@LippyBoy123) reported 59 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  havoc ΘΔ (@wolfgirlthing) reported 8 minutes ago

  @EE your customer support is abysmal giving me the run round all week and now saying you cant help

• 
  Darren Pemberton (@Dazbaza) reported 8 minutes ago

  @EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!

• 
  Dominic Geraghty (@DominicGeraghty) reported 9 minutes ago

  @EE huge apologies - I've paid your bill - misunderstanding about which one it was. So sorry!!! I was an idiot!!!

• 
  𝗪𝗶𝗻𝗴𝗠𝗮𝗻🥷🏽🍁 (@Frimpo20x) reported 10 minutes ago

  @England @Potential_Pop @EE Madueke should never have been called, what does he have over Rio??

• 
  Hashtag McYoloSwag (@MisterCow) reported 14 minutes ago

  @EE are you doing any major maintenance in Hull and the surrounding area? Today is the 4th day in a row of the network being functionally unusable. Signal dropping out constantly while I'm trying to stream.

• 
  Greg (@gregoryarios) reported 18 minutes ago

  @England @EE I don't give a damn about NFL.

• 
  Val FS Nomad (Cømms Open) (@FlamesNomad) reported 19 minutes ago

  Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in

• 
  Ben Jenkins (@benjenkins_ldn) reported 20 minutes ago

  @EE your team have left me stranded without a useable number without a workable solution. How can I get my previous number ported to another network?

• 
  JC (@jaykona3670) reported 23 minutes ago

  @EE I’m having problems with my broadband, tried to sort using the App but won’t resolve the issue. I work from home and dont really have time to be spending sorting out broadband issues. I’m new to EE following migration from BT and would appreciate some assistance with this

• 
  HULLLAD47 (@hulllad47) reported 25 minutes ago

  @violetmaze @robbopalmer @EE Even after they clearly realised it was a mistake they refused to cancel