EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Hengoed, Pontypridd, Pontypool, and Tonypandy.

City	Problem Type	Report Time
Cardiff	Phone	42 minutes ago
Cardiff	Phone	5 hours ago
Cardiff	Internet	1 day ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago
Newport	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  . brydieloa (@brydielwoodward) reported 5 seconds ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Cath (@CatherineJ43) reported 10 seconds ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Ade (@Bubwal) reported 3 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  sheryl fussell (@chickenshed24) reported 5 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Cara Marsh (@caradyas14) reported 7 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Magic Man (@MagicMerry88) reported 8 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Anthony Pesticcio (@TheRealBerty) reported 12 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 15 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 15 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Andy Petersen (@AndyJPetersen) reported 20 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  jude wood (@judiththomas4) reported 24 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  K A C E Y (@KaceyEdwards91) reported 29 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 30 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Dan Dineen (@Daniel_Dineen) reported 30 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Steffan McMahon (@Steffan_McMahon) reported 37 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 47 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Gareth Lewis (@cllrglewis) reported 49 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Angela Sweeney (@angelawales) reported 53 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Maarten (@MaartenSleeckx) reported 58 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Owain Llŷr Harris (@owainharris3) reported 59 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Manchester Dub (@manchesterdub) reported 14 minutes ago

  @EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?

• 
  Princess Amira ***** Boy (@ScotDommesSlave) reported 15 minutes ago

  @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

• 
  Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported 16 minutes ago

  @LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.

• 
  VisionsofGold (@VisionsofGold) reported 16 minutes ago

  So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

• 
  Alan (@AlanDillon26041) reported 22 minutes ago

  @LeilaniDowding @EE Seen this first hand when power go's down for some time and yes its carnage. WiFi, cell towers all go down, no card works at shops, Becomes very ferrel very quickly. Why i went Starlink can power that off a power cube or generator and always keep cash..............

• 
  KP (@96Swinger) reported 23 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  Lizzy (@Lizzyzsu) reported 25 minutes ago

  @EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!

• 
  micka9990 (@Michael66108716) reported 27 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Singing Mary 💜 (@Longtallhel23) reported 27 minutes ago

  @LeilaniDowding @EE They’ve already withdrawn all landlines from military bases. When the internet goes down, they are lost.

• 
  Aldo (@AP196779) reported 30 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE