EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	8 days ago
Cardiff	Internet	9 days ago
Pontypool	Wi-fi	9 days ago
Newport	TV	9 days ago
Newport	Total Blackout	11 days ago
Blackwood	Phone	11 days ago

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Christopher Guy (@ChrisJG1988) reported 8 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Heidi Wurst (@Heidi_Wurst) reported 10 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Brian Evans (@brianevans83) reported 16 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 19 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  Anthony Pesticcio (@TheRealBerty) reported 21 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  dawn pugh (@dawninyoureyes1) reported 25 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Allan Rees (@welshpolitical) reported 26 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Lee Lewis (@lee_a_lewis) reported 29 minutes ago from St. Athan, Wales

  @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

• 
  Ricky Mainwaring (@rickmainz1989) reported 31 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Dan Dineen (@Daniel_Dineen) reported 31 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Maarten (@MaartenSleeckx) reported 35 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 36 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Dino Tessaro (@savalleyboy) reported 47 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  dawn pugh (@dawninyoureyes1) reported 51 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Connor Botwright (@ConnorBotwright) reported 52 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Rob S Photography (@photographyrsp) reported 53 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Karma Samsara (@CarolwalesKarma) reported 54 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Nörm•i•am (@storrmin571) reported 55 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Neil (@neilbennett0707) reported 58 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  jude wood (@judiththomas4) reported 59 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Tugendhat (@TomTugendhat) reported 7 minutes ago

  I’m in Dulwich. One of the more expensive areas of London, supposedly a global city, and I’m getting worse mobile phone reception that I did in Kabul a decade ago. I pay for two contracts: @O2 and @EE and neither is reliable so I can’t work. Mobile phones are useless in vast areas of Britain and have got worse. You can never work on a train, unlike in France. But we’re spending £4.5 billion in bike lanes and crossings. This government is prioritising virtue signalling vanity projects when we need infrastructure urgently.

• 
  Legend (@GxLdeVuskovic) reported 8 minutes ago

  @KyleStephen77 @England @EE Do something about it, YOU STUPID ****

• 
  ikraam (@ikraamdaanis) reported 14 minutes ago

  The @EE website is one of the worst websites I've ever used

• 
  PT (@ptavfc1) reported 15 minutes ago

  @EE CUSTOMER SERVICE IS CRAP………..bots that answer your calls are hopelessly frustrating and it have taken me almost 2months to get everything working in my home since my so called UPGRADE!!! Two hubs because of a problem with initial hub, likewise with extenders!!! APPALLING!

• 
  Andy (@justandy2068) reported 16 minutes ago

  @EE what is going on with your network in Lincolnshire lately ? Dreadful signal and down again now in Spalding #nothappywithEE

• 
  Rain Nixon (@NixonRain) reported 17 minutes ago

  @Lionesses @EE Hempo... Never stopped running

• 
  R (@AlphaRichard) reported 18 minutes ago

  @ScotlandNT @EE Just in: @EE approves of ICE and the forced detention of #FIFAWorldCup supporters and players. By never addressing it, the white-run company is speaking loudly. One of many capitalist ventures to do so, proving how cruel these companies are.

• 
  Ben Jenkins (@benjenkins_ldn) reported 22 minutes ago

  @EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?

• 
  C.P🦦 (@thecazzle) reported 25 minutes ago

  @EE Why is your customer service useless? Care to explain? 🙄🙄🙄

• 
  ikraam (@ikraamdaanis) reported 25 minutes ago

  @EE The whole website is terrible, terrible ui, terrible ux