EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Cwmbran, Newport, Ferndale, Pontypool and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
||
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Aberdare |
Wi-fi | |
| Cardiff |
Phone | |
| Porth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Moco
(@Weremoco) reported
@Deaky93 @EE Oh, heck no. Contracts are not a cheap way of buying a phone. I’d reccomend the apple upgrade programme rather than a network contract for the iPhone. Free applecare and a new phone every year, plus no network lockin on your handset! Or just buy outright.
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Carly
(@CorruptionSick) reported
@NigelTozer @bt_uk @EE I believe you can cancel now. You have 30 days to cancel from when they notify you of price increase. According to Citizens Advice. Hope this helps.
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Neil
(@potatointheAmex) reported
@RichardJMurphy Received emails from @sky and @EE informing me of price rises. Think it’s now time not to renew both contracts . Better to shop around or renew as a new customer as you can normally get a better deal as a new customer.
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Nicola
(@Nicnacs81) reported
@EE @RandomMoovies I have a solution…. Don’t force a massive price increase on people in the middle of a cost of living increase and blame it on inflation. Can’t wait to see what profits you post later in the year
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Steve Homer
(@SMHinthewild) reported
@ColinBrazierTV @EE replied to my question of 10% + 4% and said its to invest in a better service. Its blatant exploitation of a contract loop hole and they are laughing at us.
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Dan Richards
(@dan_richards02) reported
@scottwilliams82 @EE Same sort of problem @virginmedia are doing as well. 28% rise in monthly bills because of ‘costs like energy bills rising’! Email basically saying if you don’t like it, you can leave👎🏽
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Anne Ct
(@Anne983C) reported
Wow, feel totally ripped off by @EE upgraded a few days ago to an S23. Order delayed after being confirmed by email. Called tonight to say they couldn't approve the price offered. Wouldn't budge on price at all charged me £30 fee and an extra £6 a month. 10 Yr + loyal customer.
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Alexandra Fitzgerald
(@AlexandraAnneMU) reported
@MartinSLewis @EE are increasing bills by 14.4% next month and lots of us are trapped with no way out of the contracts. This price increase is over 3.9% above the CPI. Is there anything we can do? My bill will go up by over £15 per month for the exact same service
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Kevin Paul James
(@KevinPaulJames) reported
@CaptainDarlingK @ColinBrazierTV @EE are criminals when it comes to pricing and customer service which is abysmal and the shop staff are like bots.
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Richie
(@RichieUK_TTV) reported
Damn it’s £36 to change your phone number on @EE , might as well just get a non EE PAYG sim from a supermarket, top up by £5 to activate it and port it over