EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Hengoed, Pontypridd, Pontypool, Tonypandy, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Hengoed	Phone	3 days ago
Pontypridd	Phone	7 days ago
Pontypool	Phone	12 days ago
Tonypandy	Internet	12 days ago
Pontypridd	Internet	16 days ago
Cardiff	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Connor Botwright (@ConnorBotwright) reported 4 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 6 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Ross Maisey (@TweetterRoss) reported 10 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  lee williams (@thelee_x_w) reported 16 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Angela Sweeney (@angelawales) reported 19 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  kebab (@kenandavestone) reported 20 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Aled Thomas (@AledThom) reported 22 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Uncle Fester (@stewpalm) reported 24 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  lisa marshall (@lisa150_5) reported 28 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Cath (@CatherineJ43) reported 28 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Rob S Photography (@photographyrsp) reported 28 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 30 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Anthony Pesticcio (@TheRealBerty) reported 32 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Chris Woods (@w00dsy_10) reported 33 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Magic Man (@MagicMerry88) reported 35 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Steffan McMahon (@Steffan_McMahon) reported 38 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  dawn pugh (@dawninyoureyes1) reported 42 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Desta Omar (@desta_omar) reported 49 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 50 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  K A C E Y (@KaceyEdwards91) reported 52 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 4 minutes ago

  @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

• 
  Anthony Savage BSc (@TS77UK) reported 9 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  sandie wilson-greene (@sandiewg) reported 10 minutes ago

  @EE when are you going to fix the pathetic coverage in Edinburgh? Since BT got their grubby paws on EE huge dead spots have appeared. Don’t text me to say I’ve got super 5G when I can’t even get 4 🙄

• 
  Thamsanqa Mabaso (@ThamsanqaMabaso) reported 12 minutes ago

  @EE my wifi has been down since last night and its frustrating that everyday I have to reset the router due to awfully slow speed. I cannot continue like this.

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 13 minutes ago

  @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?

• 
  Martin Trew (@mptrew) reported 17 minutes ago

  @EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router

• 
  JT (@JTXbox) reported 17 minutes ago

  @Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes

• 
  Craig Newby (@Newby13Craig) reported 17 minutes ago

  @EE Firstly thank you getting back to me much appreciated!!! I have tried that but off no help any advise @EE

• 
  Stephen (@Stephen090704) reported 20 minutes ago

  @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!

• 
  Martin Elliker (@MartinElliker) reported 24 minutes ago

  @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩