EE

EE Outage Report in Caerphilly, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 12/06/2025 01:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Aberdare, Cardiff, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Cwmbran, Newport, Caerphilly, Ferndale, Pontypool, Merthyr Tydfil, Hengoed and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdare Wi-fi
United KingdomCardiff Phone
United KingdomPorth Internet
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet
United KingdomTreharris Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • charlesTdale charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • WelshROK Rob O'Keefe (@WelshROK) reported from Merthyr Tydfil, Wales

    @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Barry, Wales

    So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • AledThom Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • kenandavestone kebab (@kenandavestone) reported from Newport, Wales

    @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • gavinlew Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabiana95726492 Fabiana (@Fabiana95726492) reported

    @mouthwaite @EE I've been them for few years and never had reason to complain. Replaced my phone within 48hrs when I broke it, upgraded in less than 30 min phone call very recently and also very helpful during the moving house process.

  • funkysan san whiteford (@funkysan) reported

    @MeStressymummy @mouthwaite @EE Why call her names? Don’t agree with her statement that’s fine so EE been good for you that doesn’t mean everyone else’s opinion is **** just cause you said so!! what happned to “be kind”

  • lankypride Chris Lancaster (@lankypride) reported

    @mouthwaite @EE They saw no problem with how I was spoken to. They advised I return to the store to speak to the manager (who was equally useless). Long story short, EE called me when I stoped paying bills and cancelled my account to make it all go away. Wouldn’t go with EE if you paid me!!

  • FallenShadows82 Steve (@FallenShadows82) reported

    @EE does the mobile insurance on my iPhone include battery issues?

  • EmilyFarndon1 Emily Farndon (@EmilyFarndon1) reported

    @mouthwaite @EE Tesco mobile service coverage has terrible reputation, you can't get signal on a tesco mobile in my mums village in Warwickshire what so ever or Vodafone Yet you can get EE 4G and Virgin at a push

  • 092954 L M Buckley (@092954) reported

    @MeStressymummy @mouthwaite @EE Much less ppl working now, I suppose you mean as in fewer, what was their excuse prior to CV19? Their service has always been subpar especially after the purchase of the phones! Got your money now with a contract Hello, anyone there, Hello?

  • GPCamies Gareth (@GPCamies) reported

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care it seems they don't!.

  • Jocelyn99474054 Jocelyn Roberts (@Jocelyn99474054) reported

    @mouthwaite @EE They were shocking for my daughter ended up with alot of debt took 3 years to sort out. Moved to 3 much better service and amazing coverage.

  • KHRConsultancy Karen Hardicre (@KHRConsultancy) reported

    @mouthwaite @EE They can be very rude

  • EmilyFarndon1 Emily Farndon (@EmilyFarndon1) reported

    @mouthwaite @EE Can't fault EE have really bad credit because of ex husband yet EE gave me a contract and it's obviously increased my credit, I had a recent issue and couldn't pay on bill date yet they reconnected my phone and allowed me to pay on the date I said I could