EE Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Cardiff, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Cwmbran, Abertillery, Caerphilly, Newport, Tonypandy, Pontypridd, Barry, Pontyclun and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Porth |
Wi-fi | |
| Mountain Ash |
Phone | |
| Hengoed |
||
| Treharris |
Phone | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ram$🎯
(@RLewisHarris95) reported
I’m onto these pricks @EE some piece of **** company
-
Samuel Lewis
(@thesamlewis) reported
@EE We are experiencing Internet outages in Chipping Norton. Should we be expecting broadband issues?
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Craig
(@craiggardner373) reported
@EE I can upgrade from today, can I just go on to a SIM only plan instead of a new phone/package? Also, as an EE broadband customer would I still get my bonus data? Tried calling 150 but apparently you're not taking calls until after midday???
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grump_tech
(@grump_tech) reported
.@EE there has been no phone signal in my area for 4 weeks. Your staff say "it will be fixed soon" but can't give a date. This is really affecting my business. Can someone please tell me what's happening?
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James McLaren
(@TechTolerant22) reported
@EE why does it seem that it is impossible to contact any technical support via the phone today? I would like an update on a problem I have been having for over 3 months now!
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Mike
(@Motta_B) reported
@EE Anychance i can get a response to any of the dms ive sent or the question why ******** all your staff are on a jolly middle of the week and you didnt tell any of your customers your ignoring them today?
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Infinate Mooster Dog
(@DogMooster) reported
@CurlingThe @EE Make A Complaint You're going to get nowhere on here! No one cares
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Euan
(@eziemac21) reported
@EE I wiped my data plan when i moved to a new iPhone. I can’t call as I don’t have a signal and your live chat hasn’t been on today. Wondering what I can do from here? Thanks
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Karlos 🇺🇦
(@KarlKavanagh69) reported
@EE I placed an order for an upgraded phone yesterday it crashed when I went to pay through PayPal so started again and paid through card but now I’ve had 2 emails for 2 orders how can I cancel one and get a refund?
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J
(@_janners) reported
@EE outrageous ee has no broadband help when it goes down .. unless the fault is between 8am-9pm???? Why has my broadband stopped working after midnight ? I never watch tv this late but I’ll be watching now every night to see if this is the usual ?!!! #raging