EE

EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 12/10/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Cathays, Blackwood, Aberdare, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Cwmbran, Newport, Ferndale, Pontypool and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly E-mail
United KingdomCardiff Internet
United KingdomBlackwood Phone
United KingdomAberdare Wi-fi
United KingdomCardiff Phone
United KingdomPorth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SteKingCoates Steven (@SteKingCoates) reported

    @England @EE, During the Euro’s my son was on a Lions Den YouTube show and @JHenderson won him a prize to be entered into a draw for 2 VIP England tickets vs Andorra which we won. Since then no one has been in contact or is responding to emails. Can anyone help us with this?

  • Secret_S_W Secret Support Worker (@Secret_S_W) reported

    If Sky mobile is ran by @O2 then they need a new provider because damn, there data is shite!!!!! Shouldn’t take up to five minutes to download an app on 4G, yet my wife who’s on @EE can download an app within seconds!!!

  • RockingMagpie Rocking Magpie (@RockingMagpie) reported

    Is anyone else having problems with @ee internet? Proving a nightmare to get in touch with too 🤬

  • HannahsArts Hannah💕Commisions Open💕 (@HannahsArts) reported

    @EE I have popped yourselves a message regarding issues that I’m having with your network

  • AmbleSkuse Amble Skuse 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@AmbleSkuse) reported

    @EE Hey. My app says my sim is ready to download but when I click "download e sim" nothing happens. Please help.

  • TheGregling Greg Thorpe (@TheGregling) reported

    @NicolaMostyn @EE I meant signal drain from Pride, mine is v poor

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @EE Got a message saying that the EE network settings have changed.

  • MoetBlindCat Moet the Blind Cat (@MoetBlindCat) reported

    @EE Hi - I'm currently abroad in Oman and keep getting notifications that I have voicemail. How do I pick up voicemail (mobile prepaid) from outside the EU please? 150 doesn't work. Thanks.

  • dwea40 Diane Skinner (@dwea40) reported from Weedon Beck, England

    @EE When is the mast at Flore (Northants) likely to be fixed? Any ideas? Fed up of no WiFi and v poor and intermittent mobile. Not able to wfh at present Really not what I expect from @EE #poorcustomerservice

  • lucycdoyle Lucy Doyle (@lucycdoyle) reported

    Fantastic service from @EE today. I have been a customer for the last 10 years because quite honestly they offer consistently good customer service and always stay competitive. Annoyed I cannot remember the name of the gentleman I spoke to, but he was awesome 👏🏼