EE

EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 12/31/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, Aberdare, Cardiff, Blackwood, Tonypandy, Penarth, Cathays, Porth, Ynysddu, Treharris, Pentre, Cwmbran and Ferndale.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCaerphilly Internet
United KingdomPontypridd Internet
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BoHughes09 Bo Hughes (@BoHughes09) reported

    The weekly signal outage from @ee has just kicked in again - apparently it’s only going to be 7 hours off today… getting ridiculous now!

  • bmilsy Blair Miller (@bmilsy) reported

    @EE I've received a new pay monthly sim. When ordering I gave my PAC code to transfer my old number.I've put the new sim in my phone but haven't received anything telling me if/when my number will port. Ive tried completing the form online but keep getting an error. Can you help?

  • abradford86 Andrew (@abradford86) reported

    @EE need help as soon as possible please. Or if you can provide me the mobile number associated to this I can phone customer services thank you

  • lukeaikman lukeaikman (@lukeaikman) reported

    @EE move to you guys - issues with package being missold now just got to the USA and roaming doesn’t work. It’s meant to be part of my package. Tried lifting the spend cap completely off but the website isn’t working. Brilliant.

  • EsellersFe Emma Sellers (@EsellersFe) reported

    @EE I’m so disappointed!I’m trying to get my fathers phone repaired. I pay his contract as he lives nearly 80 miles away from me and has no family close. His phone has broken through no fault of his own and because he doesn’t have photo ID he has to wait 14 days for collection!

  • Wardy_2502 Simon Ward (@Wardy_2502) reported

    @virginmedia @EE @VodafoneUK Can you check S6 - Sheffield. Looks as though the Internet has gone down. Thanks

  • hazelwood_ra Hazelwood-Ra (@hazelwood_ra) reported

    @EE Is it true that the system to sort out a nano-sim for my new phone (not from EE - because the phone was out of stock) is down? I'm wondering because I think I was hearing some class level BS when the gent next to me was sorted with his new nano-sim...

  • pete0569 peter lawrence (@pete0569) reported

    @EE Hi, changed to you guys two weeks ago and can’t make calls or receive half the time, signal shite and keep missing calls ?? Any explanation and don’t give me it’s your phone as I’ve heard many more similar experiences!!

  • Racindino Nigel (@Racindino) reported

    After many years im due to leave @EE for horrendous customer services and fully go ahead with @O2 but my god after so many marketing calls even before I have joined has meant that's not gonna happen ... How hard is it to find a provider that will just leave you **** alone !!

  • whartonswords anna wharton (@whartonswords) reported

    @marchamerauthor @EE That’s rude of them, Marc. Rude.