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EE outages and service status in Caerphilly, Wales

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 28, 3:31 PM GMT+1.
  • 50% Internet (50%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Treharris, Aberdare, Hengoed, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Porth, and Caerphilly.

CityProblem TypeReport Time
Merthyr Tydfil Internet 2 days ago
Treharris Phone 2 days ago
Aberdare Internet 9 days ago
Hengoed Internet 13 days ago
Merthyr Tydfil Internet 25 days ago
Cardiff Internet 25 days ago

Nearby cities with recent reports

Merthyr Tydfil

1 recent signals

2 days ago
Treharris

1 recent signals

2 days ago

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • leeweb79
    Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise whatโ€™s wrong please and an ETA on when normal service will resume?

  • mrbean1977
    geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. ๐Ÿ˜ก๐Ÿ˜ก

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. Weโ€™ve got an outage in Cardiff but your system says itโ€™ll be back up within 8 days. Thatโ€™s a joke, right?! ๐Ÿ˜ณ

  • lee_a_lewis
    Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

  • cllrglewis
    Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • owainharris3
    Owain Llลทr Harris (@owainharris3) reported from Porth, Wales

    @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah ๐Ÿ™ˆ I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if itโ€™s signal issues or something that they can fix their end!

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • VCBcom
    Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • thatWilkochap
    John Wilkinson โ€“ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • TheRhysCooper
    Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think itโ€™s useless and canโ€™t send the WiFi through paper thin plasterboard or handle the TV signal

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • TomWise_
    Tom Wise ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐Ÿ‡ฎ๐Ÿ‡ช how customers calls should be handled ๐Ÿ‘๐Ÿผ๐Ÿ‘Œ๐Ÿผ

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ClintNorDD
    Clint Sookermany (@ClintNorDD) reported

    @_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.

  • ach59
    Photo man (@ach59) reported

    @EE Is there anyone there who will actually talk to me so I can explain the issue? You keep doing the same checks & telling me itโ€™s all working - it isnโ€™t !!

  • MasterlyAmateur
    Cameron (@MasterlyAmateur) reported

    @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.

  • asanga747
    Jaws2 (@asanga747) reported

    @EE @TomTugendhat Try getting a phone signal at all in and around China Town in London

  • toryshaun
    Shauney Connor (@toryshaun) reported

    @TomTugendhat @O2 @EE Donโ€™t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

  • MarkHarper99
    Mark Harper (@MarkHarper99) reported

    @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

  • oatesch
    ๐Ÿ (@oatesch) reported

    @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet thereโ€™s ~none

  • PaulineCullen14
    Pauline Cullen (@PaulineCullen14) reported

    @EE what has happened to EE ? Impossible to get hold of them to report problem with broadband

  • ikraamdaanis
    ikraam (@ikraamdaanis) reported

    @Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on

  • ollie_beadle
    Ollie (@ollie_beadle) reported

    @EE @_nicks_tweets In Cyprus having roaming issues to