EE Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Blackwood, Cardiff, Treharris, Newport, Aberdare, Tonypandy, Caerphilly, Hengoed, Abertillery and Cwmbran.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Cara Marsh (@caradyas14) reported from Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Vale Cake Boutique (@VCBcom) reported from Barry, Wales
So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Atif Raza (@atifter) reported from Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Leah Griffiths (@LRG0808) reported from Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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charlesTdale (@charlesTdale) reported from Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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Rob S Photography (@photographyrsp) reported from Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Nathan Fox (@Foxy_005) reported from Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Kathryn Williams (@KathW80) reported from Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Ade (@Bubwal) reported from Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Watson (@dre1451) reported
@EastpointArena @EE Its awful isn't it!
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Holly Simmonds (@hollys92) reported
@EE please can you fix your BT sports subscription before I miss ANOTHER game 😭
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Mell O (@mellowusu) reported
@EE extraordinary customer service provided by one of your employees, Dani on the upgrade line. just thought you should know! 🌟
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Mark (@endbeforewemark) reported
@EE what’s the cooling off period for a phone contract have £30 added onto my first bill and I’m just no prepared to pay extra for absolutely nothing when I’ve paid £30 up front in the first place and now want to cancel
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Power (@LordPowPow) reported
@EE on hold for 26 mins because you sent me a broken item. Love this on a Saturday 😩
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Karen is Correct (@GetMeAManager) reported
@JCAnderson79 @EE We live in a Karen society and it needs to stop. Stop moaning about everything and anything. The first rule of a complaint is, don't be an a$$ to the advisor. You'll get nowhere.
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Niki (@nikix2020) reported
@EE do you recommend a cheap PAYG SIM plan for a non-smartphone - just to put in the phone for emergencies if our smartphones don't work? Our previous network said we had to regularly send a text from it, as it would be disconnected if it was unused for a while.
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Brooke Brown (@brookemartinox) reported
Paid extra for next day delivery and EE has given me the completely wrong phone and when I read the letter inside it's got a guy from Plymouths address 😒 @EE and customer service is no use been waiting for 30mins to get through
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MartinDMSmith (@MartinDMSmith1) reported
@EE I am experiencing problems with my mobile phone signal at home. How can I obtain a signal booster ?
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BazWolf (@BazWolf2) reported
@EE Hi. Just been online and your upgrade deals are mega expensive. I'm Sim only and need an upgrade.... been a customer for over 10 years.