EE Outage Report in Caerphilly, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Caerphilly, Barry, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Cwmbran, Abertillery, Newport, Tonypandy, Pontypridd and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Pontypool |
Phone | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Barry |
Wi-fi | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@SteAndKel) reported
@O2 why is your signal SO **** in Manchester? Literally unusable. Have to rely on my friends with @EE just to send a message to friends!
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Mark Webster
(@MarksWeb41) reported
@EE should there be a good improvement to help deaf customer to get notification of sms message sent to fixed landline number from sms message sent from iPhone & not the one ordinary mobile does receive sms text delivery report should still apply to both ordinary mobile & iPhone.
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Andy White
(@AndyNeilWhite) reported
@cokeandcustard @EE @RichardKennedy Why has the problem not been solved, numerous people have been reporting it for several days, and you have not resolved the problem or explained why there is a problem. I need to get into my account to get an invoice for my accountant, and I cannot do that. Terrible service.
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🌞☀️James Eth☀️🌞
(@jameseth88) reported
@bigsimo79 @EE Crap that mate
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Andy White
(@AndyNeilWhite) reported
@EE @kathancar Numerous people have been reporting this problem for several days. EE have not replied to most of them, or sorted the problem out. Awful service.
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Tim Pascoe 💙🇺🇦
(@TimPascoe) reported
@tescomobile @EE No mobile phone signal in the village of Southwick, Hampshire (PO17) inside or out. Clearly a 'not spot' as is my golf club, just round the corner. Ridiculous, in this day and age. When will this be sorted? It wasn't an outage, just no signal EVER!
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👩🏾
(@coolgirlsali) reported
@EE I have a roaming add on for my £20 plan which worked fine in Germany + Austria but it’s not working in USA - what do i do??
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Jenny
(@snrN75456632) reported
@EE Hi Bob I gave up. Needed to know prior to a 500 mile drive which I've just finished. The app and web site told me I had no data text or minutes but the SMS service when you text balance to 150 had correct figures. There's a glitch somewhere
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Simon Barry
(@bigsimo79) reported
@jameseth88 @EE Yeah I might. The main issue is overheating and the batteries gone a bit ****
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inthegarden
(@XGPinthegarden1) reported
Hi @EE, rubbish reception from Clash Wood transmitter all this week. Nothing reported but only getting 0 to 1 bars on my phone. Yes I tried restarting. No it's not just my phone. Help please.