EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Newport, Pontypridd, Hengoed, Cardiff, Treharris, Pontyclun, Caerphilly, Barry, Merthyr Tydfil, Cwmbran, Blackwood, Newbridge, Tonypandy, Porth and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Newport |
Total Blackout | |
| Pontypridd |
Internet | |
| Hengoed |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@EE is it true if a EE customer doesn’t use a Pay as you go SIM card for six months it gets suspended and after three more months it goes cancelled down?
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Mathew Rowles
(@mathewrowles) reported
@EE what crap customer service. 1 hr 15 mins on the phone to you today and on hold for ages to get cut off. Do I get a call back? No chance. You have my number, I think
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Adam 3Sixty™
(@Adam3Sixty) reported
Hi @EE I was just wondering, I can see your website says out of stock of #PlayStation5 however, I keep getting a pop up saying I can not add anything to my plan as I'm not in the first 17 months of my contact..... I signed up to a new 24 month contract a couple weeks ago. Help?
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Gray Vs The Earth
(@grayvsearth) reported
The stupidest thing is - @EE's advertised "SIM only" plans are more expensive than buying a new device on contract - and unlike o2, the "device payment" doesn't end when your contract does - you just pay more for your service. So yeah. We'll see what they offer directly.
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Andy
(@hhaarrryyyy2020) reported
@EE sending replies to people about phone cases and games console stock levels while ignoring customers needing help for hours and hours on end isn't a good look. Please help me 🙏 I've already waited days for a phone call back.
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Boredfatman
(@boredfatman) reported
@EE your online shop keeps saying it’s not working. Are you processing upgrades during lockdown? No worries if not, but good to know
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Rick Flynn
(@RickScottFlynn) reported
@EE Yeah we have looked into it with EE previously and kind of learned to live with it. Luckily I’m in work most days so it’s not a massive issue for me but it could have been.
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Steve J H
(@steeedm) reported
@EE I sent back several bills to your Doxford address which have arrived here for the previous occupant. They're still arriving, 18 months later. Can you stop it? Latest one is bill reference V01834886942, customer is FES, account no ******529.
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Ronan archbold
(@Archie_ro) reported
@EE realy poor...just purchased a 1st apple phone and it doesn’t come with charger or earphones, but we haven’t been told this by ee... now trying to sort but very poor sales service even if it might be an apple policy to help the environment. 😡
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Mart Steward
(@Abs11Mart) reported
@EE Not at all. I know I’m not logging in daily, but when there’s an upcoming football match or MMA event coming up, I’d expect to login and watch. Instead, I get a message saying account suspended or some other nonsense