EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Merthyr Tydfil, Hengoed, Pontypridd, Pontypool, and Tonypandy.

City	Problem Type	Report Time
Newport	Internet	2 hours ago
Cardiff	Internet	3 days ago
Merthyr Tydfil	Wi-fi	8 days ago
Cardiff	Phone	10 days ago
Cardiff	Phone	10 days ago
Cardiff	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Dino Tessaro (@savalleyboy) reported 8 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  sheryl fussell (@chickenshed24) reported 11 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Eddy (@ChrisEddy_7) reported 17 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Karma Samsara (@CarolwalesKarma) reported 18 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Rob O'Keefe (@WelshROK) reported 19 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Aled Thomas (@AledThom) reported 24 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Eddy (@ChrisEddy_7) reported 27 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Christopher Guy (@ChrisJG1988) reported 29 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Eddy (@ChrisEddy_7) reported 32 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 33 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Magic Man (@MagicMerry88) reported 33 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 37 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 39 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Ross Maisey (@TweetterRoss) reported 41 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 42 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 45 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Leah Griffiths (@LRG0808) reported 47 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Gareth Lewis (@cllrglewis) reported 50 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Steffan McMahon (@Steffan_McMahon) reported 51 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Dan Dineen (@Daniel_Dineen) reported 60 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Pascoe (@tompascoew) reported 6 minutes ago

  After 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!

• 
  terry 🖤 (@rebelrouser29) reported 12 minutes ago

  @EE Also. It was never this bad 12 months ago. Something has changed your end. To many people in the area now with Sizewell C starting and you haven't kept up with the pace and causing a bottle neck. 🤔😳

• 
  gilbert (@Gilbert_36174) reported 15 minutes ago

  @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

• 
  Caecilius (@shardcreek) reported 21 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Chris Rosser (@chris_rosser) reported 21 minutes ago

  @LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.

• 
  Pippa Jones (@pippaliciousj) reported 22 minutes ago

  Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

• 
  Peter Jordan (@jordanpaj) reported 24 minutes ago

  @EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.

• 
  MindTheGap (@mindthegap2018) reported 26 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  Peter (@tenerifepete) reported 29 minutes ago

  @maisiethetortie @LeilaniDowding @EE That's the trouble, I have to have a phone line where I live because the mobile signal is shite

• 
  Michael Curley (@Mcurley40Curley) reported 31 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!