EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Aberdare, Hengoed, Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Porth, Treharris, and Caerphilly.

City	Problem Type	Report Time
Aberdare	Internet	5 days ago
Hengoed	Internet	9 days ago
Merthyr Tydfil	Internet	20 days ago
Cardiff	Internet	21 days ago
Pontypool	Wi-fi	21 days ago
Newport	TV	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 8 seconds ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Nörm•i•am (@storrmin571) reported 1 minute ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Rhys (@TheRhysCooper) reported 3 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  dawn pugh (@dawninyoureyes1) reported 5 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Ash Lister (@AshL93) reported 6 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Owain Llŷr Harris (@owainharris3) reported 7 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Allan Rees (@welshpolitical) reported 16 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  kebab (@kenandavestone) reported 17 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Desta Omar (@desta_omar) reported 25 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  CM Kerplunk (@Rivers_Slowmo) reported 27 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Anthony Pesticcio (@TheRealBerty) reported 27 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Steffan McMahon (@Steffan_McMahon) reported 28 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Cara Marsh (@caradyas14) reported 33 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 37 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Karma Samsara (@CarolwalesKarma) reported 44 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Ty✌🏾️ (@Tyrone_PT) reported 45 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Michèle Seren💙 (@MicheleSeren) reported 46 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Gavin Lewandowski (@gavinlew) reported 46 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Christopher Guy (@ChrisJG1988) reported 48 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Jack Rickus (@4rickus4) reported 57 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  El Em (@elem1963) reported 13 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Barbara Richardson (@Barbara25122320) reported 13 minutes ago

  @TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?

• 
  Pete Searle (@PeterSe38295412) reported 14 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported 17 minutes ago

  @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

• 
  hanmark (@hanmark) reported 18 minutes ago

  @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

• 
  J (@jj35109) reported 20 minutes ago

  @_nicks_tweets @EE I’m also having issues on my two EE lines (currently in Singapore). No signal.

• 
  Mark Beardmore (@Beardmore8Mark) reported 27 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

• 
  Fred (@fred6279) reported 28 minutes ago

  @untzy @dcuthbert @EE If the SIM part of the contract is up or is monthly rolling then you can get out of that right now while still paying for the phone. I recommend Voxi for the best signal as that runs on Vodafone.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Akipnotic) reported 28 minutes ago

  @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

• 
  John Paul Gonzalez (@JanusPaulusG) reported 29 minutes ago

  @EE Not possible to fix