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EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 01/22/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Blackwood, Treharris, Cardiff, Newport, Pontyclun, Tonypandy, Cwmbran, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Penarth, Cathays and Ynysddu.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackwood Wi-fi
United KingdomTreharris Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • rickmainz1989 Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CamranBurkett Camskidonatello (@CamranBurkett) reported

    @EE I certainly need help, you’ve charged me twice for my bill this month and your website is still saying my bill isn’t paid... I can someone please help urgently!

  • ryantheliondrfc Ryan (@ryantheliondrfc) reported

    Why is @EE garbage in Leeds city centre “5G” ok then

  • Wheels246M Wheels (@Wheels246M) reported

    @LostSock4 @EE Near where I live we had an outage last year lasting over 6 months due to a faulty mast. Had to fight tooth and nail for refunds as well despite not being able to use EEs services this entire time. If they are the best god knows how bad other providers are

  • HeskAndy Andy Hesketh (@HeskAndy) reported

    @EE extremely unimpressed. I have a shared contract with wife and gift data. Deployed overseas for 6 months and told can't gift data, it's going to my wife who's using it in UK! I'm sure there was a solution but apparently not, notice to cancel contract gone in.

  • BIRYSUB smudgegirl (@BIRYSUB) reported

    @EE what’s going on with my Wifi? It’s always dropping out, on the net, phone calls. Really am not having any luck with this for months now. Help?

  • garam_chai82 Mr_K (@garam_chai82) reported

    @EE I've recently taken a new contract which had BT Sports Ultimate for the duration of the contract. Now it says I'm unable to screen share from my phone to my TV, which was one of the added benefits of Ultimate. Can you help?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported

    @CLAIREJSTEWART @EE @BTCare It’s been so ridiculously isolating. And Porter has been very unwell today so I set his camera monitor up and found I can’t connect my end as no signal! So I’m checking every 10 mins risking waking him. I think that’s Wi-fi too 😔

  • belligeral Belligeralan (@belligeral) reported

    Hi @EE, can you issue e-sims on contracts?

  • washington_jim jamesN (@washington_jim) reported

    @EE Not for me I work away in Kirkby now and signal is terrible can't wait to go back to O2

  • LesLeso1 Les Harding (@LesLeso1) reported

    I'm absolutely appalled by the service I have received recently by @EE I have been promised a refund by 3 advisors of their's however I still haven't received the considerable amount.. I have been with them for over 12 years will move if things don't improve 👎😞