EE outages and service status in Caerphilly, Wales
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- EE generated 1 outage signal in the last 24 hours around Caerphilly, including 1 direct report.
- The most common problems reported in this area mention Wi-fi, E-mail, and Internet.
- The most recent signal from this area was received Aug 2, 12:24 PM GMT+1.
- Wi-fi (50%)
- E-mail (25%)
- Internet (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 hours ago |
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Wi-fi | 23 days ago |
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Wi-fi | 25 days ago |
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29 days ago | |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesSo I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!๐ก
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๐๐ฆ๐๐ ๐๐ ๐๐๐ฃ๐ค๐๐ฅ (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Ben Williams (@BenThatFlies) reported from Penmaen, Wales@EE weโre having more issues with your broadband again! Not working at all now, and according to the online tools itโs all working fine!
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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John Wilkinson โ Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. Weโve got an outage in Cardiff but your system says itโll be back up within 8 days. Thatโs a joke, right?! ๐ณ
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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๐ฌ๐งJamie๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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MIKE NEATE (@PHOENIXS80) reported from Llantwit Major, Wales@StThrobber To be fair mate I like @EE and the work phones are now on their network too so itโs even more frustrating if I need to work from home, hopefully they can sort something out
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah ๐ I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if itโs signal issues or something that they can fix their end!
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๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐๐๐ (@w3l5hg4l) reported from Ferndale, Wales@Aiden_Collier96 @EE I got the same issue
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he havenโt shut up all morning! #KevinBacon
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sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesAnyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales@EE words cannot describe how frustrated Iโm feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been ๐past 6yrs, now my solicitor is involved!
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Desta Omar (@desta_omar) reported from Cardiff, WalesCanโt get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help ๐ฅด๐ฅด @AppleMusic @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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OSINT/Cyber Bird ๐ฆ๐ฆ๐ฅ๐๐ป๐ธ (@malwareowl) reportedHi @EE just like to say thanks for sending Ian Cassidy from @mjquinnhq round to sort my 92 yo dadโs fibre out after a few teething issues earlier. He also connected my dadโs laptop to the router for him too as I canโt get over myself currently to help as Iโve just had surgery.
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๐ Sean ๐ (@kingseany94) reported@EE the broadband is down in my area but canโt check the status of it due to your incompetent way of checking. Tells me a problem is in the area but my connection is fine, if it was fine then my broadband would be working which it isnโt.
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Fadi F. (@FadiFaysal) reported@MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I canโt even go back to EE where all my other mobile phones etcโฆ are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!
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Rodrigo Sanchez (@rsanchezpizani) reported@EE can you please get your service right. Is unstable. getting tech support is near impossible. Everything is routed to the useless bot. And even something as simple as getting someone to fix the cable that you installed that has become undone is impossible. Terrible service
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๐บ๐๐๐ ๐ถ๐๐๐๐๐๐ (@KateGleeson1) reported@EE Hi, my mother has been trying to get through to your customer service all morning with no luck. Sheโs disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? Weโd really appreciate the help. Thank you.
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Tim Clay (@TimClay20) reported@EE Loyal customer for years. Invited to upgrade last month so did. Was assured I did not need to do anything to keep my business as it was. Made a visit to Spain and when I got back I have been charged for roaming despite being assured it would not happen. No refund allowed.
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LondonRaider75 (@flash_fart) reported@omotforest I've just signed up, when @ee sold their broadband to the ***** at @BT I felt I should just continue the service but then despite being a customer for 8 years they did a hard credit check which ****** my credit score for a year. So cheerio ********.
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shullup it worked out (@ClarkeDdmthe1st) reported@bt_uk now being told thereโs a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic
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Hannah Youds (@HannahYouds) reported@EE I canโt make a call to you as my new phone hasnโt picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?
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Jesus ๐ Christ (@handyman_neil) reportedDoes customer loyalty mean nothing to @Apple @EE ? Just a straight forward question.