EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, Cardiff, Porth, Blackwood, Barry, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery, Tonypandy and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Pontypridd |
Wi-fi | |
| Newport |
||
| Pontypridd |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme MacArthur
(@GraemeMacArthur) reported
@EE Normally the money to invest comes from shareholders or capital investors. You’re now getting the customers to pay to build the network then charging them to use it. An increase at the rate of inflation is understandable; anything above that, especially in these times, is not.
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dmh🌹
(@notactuallyhere) reported
Hi @EE calling 150 is not working at the moment, is there a problem?
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Eilidh Fairfoul
(@eilidhfairfoul) reported
@EE terrible customer service from @EE . After being assured for the past 2 months that my bill would be correct again I have been overcharged and now I’m being told there is nothing you can do. Over my 2 yr contract you will take £54 too much. This is not ok.
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Chris Reinert 777th brigade.
(@firechild_uk) reported
@EE Ten days after getting a new handset and the network still isn't activated on the sim provided, bounced from previous provider and back again with no way to contact your company as the number isn't recognized via your automated responses when calling is shambolic...
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Trey In The Bay 🏈
(@iTzKaepernick) reported
@EE Why are the upgrade prices more expensive than new customer ones? £8 a month more expensive for me to upgrade vs a new customer who wants the exact same spec phone and price plan I understand trying to get new customers in but its a shame there's not much of a reward for loyalty
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Lucy TH
(@lubyloolucy) reported
@EE I’m trying to top up by phoning 150 but it won’t connect is there a problem?
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Doja
(@Dojadaff) reported
@EE I would do that if I could get through. Plus the new router I was sent at my contract renewal is awfully poor and terribly bad. I haven't got the time to stay on the phone.
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Rahela
(@reportergirlERI) reported
@EE Help how ?
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Sparkiemark
(@spark1emark) reported
@chrisrogan @EE @O2 Not when you can't make a f***ing phone call on 02 and have to walk half a mile down the road.
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M P
(@MP79964010) reported
@EE I've been trying to get in touch with you guys since yesterday and your phone lines (150 & 08009566000) are not working!!! What the hell is going on, your customers need to know what's happening!!!