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EE outages and service status in Caerphilly, Wales

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Caerphilly, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 10, 8:25 PM GMT+1.
  • 45% Internet (45%)
  • 18% Wi-fi (18%)
  • 18% Phone (18%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, Porth, and Caerphilly.

CityProblem TypeReport Time
Cardiff Wi-fi 4 hours ago
Cardiff Wi-fi 2 days ago
Cardiff E-mail 6 days ago
Cardiff Total Blackout 8 days ago
Cardiff Internet 8 days ago
Aberdare Phone 8 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

4 hours ago

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • CarolwalesKarma
    Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • garthomas78
    Gareth Thomas ๐Ÿณ๏ธโ€๐ŸŒˆโ˜ข๏ธ๐Ÿ—บ (@garthomas78) reported from Mountain Ash, Wales

    .@EE canโ€™t log onto my account? Are there any issues this evening? Canโ€™t even reset my password!? ๐Ÿค”

  • rickmainz1989
    Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales

    3 days without signal in my area but itโ€™s ok apparently because @EE customer service team said I can use โ€œwi-fi callingโ€ instead ๐Ÿ™ˆ๐Ÿคก๐Ÿคก #joke

  • savalleyboy
    Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they canโ€™t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • daflewis_botn
    ๐–ฃ๐–บ๐–ฟ๐—’๐–ฝ๐–ฝ ๐–ซ๐–พ๐—๐—‚๐—Œ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿฆข (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโ€™t seem to have an issue

  • gavinlew
    Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales

    @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

  • thisisjmx
    Jโˆ†MES VINCEฮ T ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • dklthomas6666
    Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • caradyas14
    Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and theyโ€™re shoddy signal!... and now they want to charge me ยฃ300 to terminate early because the signal strength is โ€œstrongโ€ well you come try and make a call here! ๐Ÿ˜ก๐Ÿ˜ก

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated ๐Ÿ™Œ

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • jamcole88
    ๐Ÿ‡ฌ๐Ÿ‡งJamie๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • AndyJPetersen
    Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • Azz_Culbertson
    aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Galaxy42_
    Stuart Smith (@Galaxy42_) reported

    @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

  • gavcraik
    Gav โœ‹๐Ÿผ๐Ÿ‘๐Ÿผ (@gavcraik) reported

    @EE hi there I am trying to get 7 day EU pass added to all 4 phones on my account, but it is not letting me add them, can you help please

  • thisbrowngeek
    This Brown Geek (@thisbrowngeek) reported

    Staying in an AirBNB and the place has an @EE TV box. Even if you record something, you CANโ€™T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you havenโ€™t become less **** since I quit working for you clowns.

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @EE Hi, Iโ€™ve paid for 5 days of wifi however it keeps cutting out?? Please help!

  • EExsupport
    EE X Support (@EExsupport) reported

    @ElDino169 @EE @netflix Hi Lee, Iโ€™m sorry to hear about your issue with your Netflix/Billing. You can sign up for Netflix separately without using our EE services. Thereโ€™s nothing stopping you from doing that.

  • OwnerJMDesigns
    Jack Meadows (@OwnerJMDesigns) reported

    How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks

  • WolfInBrum_1877
    Wolf From B(R)um โ—ฃ โ—ข ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WolfInBrum_1877) reported

    @Rains_XI @England @EE Typical AI Bot posting unrelated **** below an England post about a Player who's nothing to do with England and has already rejected that move either way

  • sheree17smith
    Sheree (@sheree17smith) reported

    @EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.

  • chebbzzx
    Nathan Astley (@chebbzzx) reported

    @EE your Wi-Fi is awful

  • Slimedworld
    ๐Ÿ•บ๐Ÿพ (@Slimedworld) reported

    @EE need urgent support sent DM