EE

EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 02/18/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Newport, Cardiff, Porth, Blackwood, Barry, Hengoed, Pontypool, Caerphilly, Mountain Ash, Treharris, Cwmbran, Abertillery, Tonypandy and Pontyclun.

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City Problem Type Report Time
United KingdomPontypridd Wi-fi
United KingdomNewport E-mail
United KingdomPontypridd Wi-fi
United KingdomCardiff Internet
United KingdomPorth Internet
United KingdomNewport Total Blackout

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • squatsngiggles 𝕊𝕢𝕦𝕒𝕥𝕤'𝕟'𝔾𝕚𝕘𝕘𝕝𝕖𝕤 (@squatsngiggles) reported

    @EE Guys you should maybe rethink who you use to deliver products to customers because it could end up looking bad for your reputation too. Ordered a phone to be delivered on Tuesday, the courier then couldn't deliver it until Thursday as there was a delay and then

  • theunheardvoic4 theunheardvoices (@theunheardvoic4) reported

    @BorisJohnson @EE left me penniless I have no food, drink, toilet roll due 2 a failed refund on their part they don’t care I have no money to get food I will go hungry until the money which was requested on 26th reaches me I have many health issues & on chemo @TrussellTrust

  • BlastItBle8chy Mark Bleach (@BlastItBle8chy) reported

    @EE Still a large hole in your 4G network in SN1 (central Swindon) - 3 years on I’ve given up reporting it and useless in Wiltshire villages. God knows what the rest are like if you’ve won it!

  • NoojiWooji Nicola 🌱ⓥ (@NoojiWooji) reported

    @EE This is great news! To bad you treat your employees like rubbish though.

  • Craig10257858 Wulfen (@Craig10257858) reported

    @EE Why it it you ask people to verify before they can top up a sim ?? I’m using it for w mobile data only in a router won’t let you register as not a mobile customer either as broadband customer so left out of pocket for a SIM card that doesn’t work!!

  • emzyb_ Em (@emzyb_) reported

    @EE Trying to access my EE account & can't remember my password. I've tried to reset my password several times and haven't received an email - not even in spam. Please can you help?

  • AncestoralVoice Life-Writing Guru (@AncestoralVoice) reported

    @EE why is there no mobile phone coverage today? And why can’t I report this problem online? You don’t even have a chat bot. 😡

  • TheHatOfEthan The Hat of Ethan Carter (@TheHatOfEthan) reported

    @EE how can I make a complaint about the service from DPD ??

  • theunheardvoic4 theunheardvoices (@theunheardvoic4) reported

    @EE **** YOU EE telling me 2 ask the bank to speed it up ... well guess what ... THEY CANT .... YOU SHOULD HAVE PROCESSED THE REFUND PROPERLY ON THE 26th when it was requested #shameonyou I’ll sit hungry all weekend all thanks to your unprofessionalism & inability2 do a job right

  • SHlNlNGSTARS (@SHlNlNGSTARS) reported

    @EE FAKE. EE is the worst thing ever you have the poorest signal compared to everyone SHUT UP