EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Aberdare, Hengoed, Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Porth, Treharris, Caerphilly, and Pontypridd.

City	Problem Type	Report Time
Aberdare	Internet	2 days ago
Hengoed	Internet	6 days ago
Merthyr Tydfil	Internet	18 days ago
Cardiff	Internet	18 days ago
Pontypool	Wi-fi	18 days ago
Newport	TV	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  kebab (@kenandavestone) reported 2 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Ross Maisey (@TweetterRoss) reported 8 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Lee Webster (@leeweb79) reported 10 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 11 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  MIKE NEATE (@PHOENIXS80) reported 13 minutes ago from Llantwit Major, Wales

  @StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out

• 
  Cath (@CatherineJ43) reported 18 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Gavin Lewandowski (@gavinlew) reported 18 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Lee Lewis (@lee_a_lewis) reported 22 minutes ago from St. Athan, Wales

  @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

• 
  Desta Omar (@desta_omar) reported 25 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 28 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Eddy (@ChrisEddy_7) reported 30 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Steffan McMahon (@Steffan_McMahon) reported 30 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Rochelle Theaker (@roch123) reported 30 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Angela Sweeney (@angelawales) reported 32 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  . brydieloa (@brydielwoodward) reported 41 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Eddy (@ChrisEddy_7) reported 42 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Anthony Pesticcio (@TheRealBerty) reported 45 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Lee Lewis (@lee_a_lewis) reported 46 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  Christopher Guy (@ChrisJG1988) reported 46 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  lisa marshall (@lisa150_5) reported 52 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MarcioMILK (@marciomilk) reported 6 minutes ago

  @EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on

• 
  Chris (@ChrisHa21736755) reported 6 minutes ago

  @TomTugendhat @O2 @EE The UK mobile companies have been dealing with massive 4G and 5G investment costs and ever decreasing margins due to reducing contract prices. Meanwhile mobile use continues to rise leading to network congestion. All part of a healthy competitive market you might say.

• 
  Johnny Mac (@JohnMac19059272) reported 7 minutes ago

  @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

• 
  Claire Mulholland (@clairemul87) reported 8 minutes ago

  @EE im abroad and cant access my roaming i cant contact anyone and will lose WiFi soon please help

• 
  Katharinebarton (@katharinebarto6) reported 10 minutes ago

  @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

• 
  Patty (@ale2883) reported 10 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

• 
  Philip Johnson 🇬🇧🇺🇦 (@pasenretard) reported 11 minutes ago

  @EE @TomTugendhat Make sure a noisy MP has it fixed but dont proactively fix it for the general population. #twotierservice

• 
  amerali (@amerali) reported 12 minutes ago

  @TomTugendhat @O2 @EE WiFi on tgv is awful. I've never been able to work.

• 
  quietcacophony (@cacophanyofcow) reported 13 minutes ago

  @EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.

• 
  TrikkzFN (@TrikkzFN_7) reported 14 minutes ago

  @LouiseShaunsmum @EE Same with me EE broadband quarter to 12 last night midnight went down still now in Glasgow in drumchapel