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EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 02/26/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Tonypandy, Pontypridd, Cardiff, Porth, Blackwood, Barry, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Wi-fi
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomTonypandy Phone
United KingdomCaerphilly Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • owainharris3 Owain Llŷr Harris (@owainharris3) reported from Porth, Wales

    @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • thejoolzman Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • dklthomas6666 Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • fxhimus fahim (@fxhimus) reported

    anyone else getting problems with @EE 4G/5G today? it’s been so dodgy

  • _Turnsss James Turner (@_Turnsss) reported

    Signal in Exeter has been awful ever since that 5G mast went up. Thought it was meant to be quicker? 🤔 @EE #exeter

  • Michael35931262 MICK ☘T☘🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@Michael35931262) reported

    2 more payments & my contract with @EE is done.can't wait to **** off awsy from them.signals are ****** shockin..terrible mob..maybe try 3 or sumit.defo no stayin wae EE.fkin nightmare man

  • purpleparrotuk Purpleparrotuk (@purpleparrotuk) reported

    @ee when are you going to realise there is a major problem with your network all over the country today.

  • ant_pruvedenti1 Anthony pruvedenti (@ant_pruvedenti1) reported

    @charls880 @EE Yes on the website all pages load slow like 2g speeds apps and social media slow too

  • stewkulele Stewart (@stewkulele) reported

    @EE Good afternoon, if I’m showing full 4G signal but can’t get online (but can make calls) even after a phone restart, is that likely to be a me issue or a you issue? I can’t see any problems on the coverage checker. Thanks

  • silkyjnr RJS (@silkyjnr) reported

    @Chedderrs @EE Just been on the phone with #ee for over an hour trying to resolve "diagnostics on my device" when it is clearly a network issue? I asked how long it will take to resolve, an hour, a day or a week? and she said it shouldn't take that long but cannot confirm, so it might be a week

  • iampirus IAMPIRUS (@iampirus) reported

    @EE what is going on with your data? Having problems from hours, had to switch to 3g and is going on and off, 4g not working in ealing, Hammersmith, Earls court, Putney area. #help

  • HastilowKyle Kyle 🇬🇧 proud veteran 🇬🇧 (@HastilowKyle) reported

    @EE how can you have Kevin bacon on screen saying you’re the best mobile network in the UK. I’m in the capital city and have no network and can’t even connect to a WhatsApp chat. Trash network with **** coverage. No text alert or anything to say your service is suffering. Joke

  • Oliverr_14 O (@Oliverr_14) reported

    @EE is the data network down? I’m getting no connection unless I’m on WiFi. Also unable to get through to customer service