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EE Outage Report in Caerphilly, Wales

Why is my EE service not working?

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The latest reports from users having issues in Caerphilly come from postal codes CF83 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Hengoed, Cardiff, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Blackwood, Newbridge, Tonypandy, Porth, Pontypool, and Mountain Ash.

CityProblem TypeReport Time
Newport Wi-fi 22 hours ago
Newport Total Blackout 2 days ago
Pontypridd Internet 3 days ago
Hengoed Wi-fi 3 days ago
Newport Internet 4 days ago
Cardiff Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • judiththomas4
    jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • LukeSomerset
    𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • stewpalm
    Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • AndyJPetersen
    Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • leeweb79
    Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • garthomas78
    Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • TheRhysCooper
    Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • thelee_x_w
    lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Heidi_Wurst
    Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • AndyVaughan21
    Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AuntieP1888
    Pauline Ross (@AuntieP1888) reported from Glasgow, Scotland

    @EE Any service problems in Glasgow G34? I’ve had no service all morning 🤔

  • KeithCP2
    Keith Pates (@KeithCP2) reported

    @EE ... you need to sort it and A either get my email account unblocked or send the bill out by post earlier I will mention it in the shop next time I am in Nottingham town centre, blocking my account is illegal, so sort it or I will customer since 2017 and printed & filed `

  • RainCloudRed
    Jane (@RainCloudRed) reported

    @England @EE Rashy of course, but the formation was ****, we have quality why are we not utilizing it?

  • honeypie32
    jayne melhuish (@honeypie32) reported

    @EE I placed an order on Monday for an accessory. Had a confirmation email. Then heard nothing since. Can’t track it as it’s an accessory. How do I know if it’s gone through ok. Please help

  • jesscrammondxo
    Jess ❄️ (@jesscrammondxo) reported

    @OwKxy7 @EE Yeah I’m with 3 for my sim only which isn’t bad at all, but yeah have a look at the option, I reckon you’d get the new phone for about £30 a month and the sim only is only £15 a month

  • ClimbDave
    Climb-higher-Dave (@ClimbDave) reported

    @EE why is your upgrade telephone line still down after 7 days, and why am I still waiting on my handset being set out 21 days after I ordered it and being told it will be with me in 14 days? Your level of service is going down at the same rate your bills are going up.

  • silvercue
    silvercue (@silvercue) reported

    @England @EE Rashford. He was poor most of first half, so much better on the right. Second half he was the standout

  • lawdhaveMRSA
    𝕜𝕖𝕝𝕝𝕖𝕪 (@lawdhaveMRSA) reported

    @EE So I actually switched to ee over a month ago now (I think) and I just went to look through my texts… I didn’t see one. I spoke to one of your reps at one point because I was having problems with the online form submitting and he had taken care of it as far as I knew.

  • Aps996
    Aps (@Aps996) reported

    @EE Trying to send my daughter data and still not able too as website and app are not working! #Hurryup #Fixit

  • Miss_Toppin
    Miss Toppin (@Miss_Toppin) reported

    Dear @EE You are actually ***************. Are you turning the internet off during the day? It has literally just switched off at 8.30am How can it be working fine all evening and then just cut out? This is as dodgy af. Until I got Wi-Fi from you I thought you were amazing.