EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Total Blackout	2 days ago
Cardiff	Internet	2 days ago
Aberdare	Phone	2 days ago
Cardiff	Internet	3 days ago
Merthyr Tydfil	Internet	6 days ago
Treharris	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Karma Samsara (@CarolwalesKarma) reported 5 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Dino Tessaro (@savalleyboy) reported 5 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Daniel Thomas (@dklthomas6666) reported 8 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Robert Purvis (@robertpurvis) reported 15 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Jules Morgan (@thejoolzman) reported 23 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Lee Lewis (@lee_a_lewis) reported 26 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 26 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Rob S Photography (@photographyrsp) reported 28 minutes ago from Porth, Wales

  Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

• 
  Ross Maisey (@TweetterRoss) reported 29 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  lisa marshall (@lisa150_5) reported 32 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Michèle Seren💙 (@MicheleSeren) reported 34 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 35 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Tim Powell (@timscoreboard) reported 39 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  dawn pugh (@dawninyoureyes1) reported 43 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Atif Raza (@atifter) reported 49 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Connor Botwright (@ConnorBotwright) reported 50 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  lee williams (@thelee_x_w) reported 51 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  CM Kerplunk (@Rivers_Slowmo) reported 55 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Brian Evans (@brianevans83) reported 55 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Chris Woods (@w00dsy_10) reported 59 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Baker (@BakeronBusiness) reported 3 minutes ago

  @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 4 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  Heading 270 🇬🇧 (@Atco64) reported 4 minutes ago

  Of course I missed the England equaliser 😡 @EE I want to terminate NOW and I want my money back #ShitEETV

• 
  Bear29 (@29Bear29) reported 9 minutes ago

  @EE why is your website such none functional dog **** for doing the simplest thing, can’t download bills, can’t even put an EU roaming package on and all this on a business account

• 
  Nathan (@Na676767nana) reported 10 minutes ago

  @EE my mum and dad are in turkey just landed today but isn’t getting any service can you help at all? They both having issues

• 
  n (@nigsnooker) reported 11 minutes ago

  @neilrgreen @EE Same re signal for me i joined EE and the signal is the worst ive ever had

• 
  Erika Braverman (@ErikaFromMurica) reported 19 minutes ago

  @EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!

• 
  n (@nigsnooker) reported 21 minutes ago

  @EE I tried that through automated chat but all they said was the signal strength in my area was ok but tried to explain its every area i go to its really poor but the person didnt seem to understand what i was suggesting

• 
  Jamie (@Jamie__Gray1) reported 22 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  Gary Reid (@garyreid94) reported 23 minutes ago

  @EE @_nicks_tweets You clearly have issues get it sorted