EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed
|
Internet | 7 hours ago |
|
Cardiff
|
TV | 2 days ago |
|
Newport
|
Internet | 2 days ago |
|
Pontypridd
|
Internet | 3 days ago |
|
Blackwood
|
Wi-fi | 3 days ago |
|
New Tredegar
|
Wi-fi | 3 days ago |
Community Discussion
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EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Gill Howells (@gilliehowells) reported from Trethomas, Wales@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ricky Mainwaring (@rickmainz1989) reported from Gilfach Goch, Wales3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Tim Powell (@timscoreboard) reported from Mountain Ash, Wales@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Boughton (@boughtersdx) reportedHow come. My @EE account isn't able to log into the @btsport app although I was able to log in last week? Is there an ongoing issue I'm not aware of? Any help would be appreciated thanks!
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Dr ---socially distanced--- Dean (@DeanEggitt) reported@Bongiwe_sibanda @EE I'm 40. I've looked at nothing. That's why I'm begging for help.
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richienella51 (@richienella51) reported@EE Dear EE Could you please stop sending me texts saying you have trouble collecting my money and are going to cut off my mobile services. I am with 02. Another scam I presume. 😡😡😡😡
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Scott Alexander (@screwballriver) reported@EE hi guys. Never had a service issue always good in NI. But bit disappointed about your logistics method for delivering the add to plan PS5. I placed an order on the 19th of November, got an email the next day to say it was on the way. Ordered the full bundle but people who
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Tom (@tommo_bfc) reported@woodylad83 @EE Yeah PS+ bundle, been waiting patiently up until now even though it's been handled very badly by EE, just hope they pull their finger out this week and then will never order from them again. Be better off waiting for stock elsewhere.
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Kevin Peake (@AuthorKPeake) reportedHey @PlayStationUK are you able to help out @EE apparently they are all confused as to why they can’t deliver the #PS5 with controller and PS+. They have orders from the 19th November but can’t figure out how to post them to their customers.
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100daysofcreps (@100daysofcreps) reported@EE your 4g is poor can’t even get signal in my own home anymore despite being a customer for 5 plus years.
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zim (@Rumbledaze) reported@EE please take my bt sport add on off and DO NOT CHARGE ME AGAIN. It doesn't work and I've got nowhere with your support in the last 2 weeks. Shocking service. Tx
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Adam Staniforth (@adam_staniforth) reported@EE Hi, I was just wondering about phone insurance. I never included any when I upgraded, but wish I had. What are my options please?
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Tom (@tommo_bfc) reported@woodylad83 @EE That requires too much common sense mate. I don't think any of us would have had a problem with that at all. Apparently, they're not sure if the code comes in the box and that is part of the hold up because they're not allowed to open the stock and check.