EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Newport, Cardiff, Porth, Blackwood, Barry, Hengoed, Pontypool, Caerphilly, Mountain Ash, Treharris, Cwmbran, Abertillery, Tonypandy and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Wi-fi | |
| Newport |
||
| Pontypridd |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet | |
| Newport |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Evans 🏊🏻♂️🚴🏻♂️🏃 ☕️🍰
(@ivorbend) reported
@EE very disappointed about international roaming.Enabled it yesterday, no mobile data when landing. Can’t use phone in Egypt and not prepared to pay for your customer support. #goodbyeEE
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O
(@0s878) reported
@EE if my partner gets a PAYG sim pack could she use it with the Roam abroad service?
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SK Jane 💙💛💙💛
(@Whatkatiedidne2) reported
@EE Hi Is the £30 for 100 gb data , unlimited calls x texts available to existing PAYG customers ? My wifi is down x im waiting to go with another company so i need a lot more data this month .
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erin x
(@erxn_) reported
@EE had issues with my WiFi since Sunday, called up every night since - good customer service 3/4 times. But I have yet to have the issue fixed, not the best service by EE.
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Rach⭐✴⭐
(@Rachiiness) reported
@EE are you able to help me understand why my bill is so high this month
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Lord Stewcan
(@tallstew) reported
@EE called you 3 days running to be told you’re “experiencing higher than normal” support calls from customers. I’d suggest if it’s happening every day then that is entirely normal and you’re just not employing enough people? So long as shareholders are getting their profits eh?
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wreckableralph 🇺🇦
(@JamesGr92793777) reported
@EE network has been down in our area for two days now One update this morning to say it’s taking longer to fix and you’ll continue to keep people updated (that was 12 hours ago). Please can you update what issue is & when it’ll be sorted
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Nicky 💙 🇺🇦
(@cantgetinvolved) reported
What is the point in complaining about not having a good enough WiFi system to work from home if there is absolutely nothing anyone can do about the rubbish service. Why can’t we get fibre? #poorcustomerservice #nowifi @EE @WeAreOpenreach @OpenreachHelp
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From Hastings & Saint-Nazaire
(@from_hastings) reported
I shall be leaving @EE with my home broadband and four mobile phone contracts, putting up my prices by £20 plus because of inflation. I have been with you for 15 years, nice way to treat customers. Putting prices for pure profiteering!
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Jamie
(@Jamiereaddd) reported
@EE Hello Jo, as promised my phone still not working within 24 hours of activation roaming with no service at all could you message me please