EE outages and service status in Caerphilly, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (69%)
- Phone (23%)
- Wi-fi (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, Hengoed, Pontypridd, Pontypool, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 8 days ago |
|
Newport
|
Internet | 9 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Newport
|
Internet | 12 days ago |
|
Cardiff
|
Internet | 14 days ago |
|
Merthyr Tydfil
|
Wi-fi | 20 days ago |
Community Discussion
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EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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lisa marshall (@lisa150_5) reported from Abercanaid, Wales@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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terry 🖤 (@rebelrouser29) reported@EE Also. It was never this bad 12 months ago. Something has changed your end. To many people in the area now with Sizewell C starting and you haven't kept up with the pace and causing a bottle neck. 🤔😳
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Gillian Jamieson (@GillRaeWalker) reported@whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.
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wrrnnfs (@Warrennnf) reportedI would rather slice myself in half than use bt/ee internet. Shits a scam and im getting 1mbps speeds lmaoo **** you @EE
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Zach McElroy (@ZachMcElroy1) reported@EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account
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CraigH (@cragz_uk) reported@stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.
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Peter (@Peter_POSH) reported@LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.
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Steven O'Neill 🏴🇮🇪 (@steveon7) reported@ee pa14 no network again
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MindTheGap (@mindthegap2018) reported@EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?
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Create Action (Alan) 🎯 (@CreateActionLtd) reported@EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.
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Diane Jeggo (@DiJeggo) reported@EE shame your online customer service isn't as good as the team in Telford Town Centre branch. Tried to order a bundle of bits for my new phone online, you took my money and promptly informed me it's all out of stock and it wont be refunded to me for up to 14 days. Not great!