EE Outage Report in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.

City	Problem Type	Report Time
Bargoed	Internet	1 day ago
Cardiff	TV	2 days ago
Newport	Internet	3 days ago
Pontypridd	Internet	3 days ago
Blackwood	Wi-fi	4 days ago
New Tredegar	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Kathryn Williams (@KathW80) reported 5 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Chris Woods (@w00dsy_10) reported 8 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  charlesTdale (@charlesTdale) reported 11 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Gavin Lewandowski (@gavinlew) reported 11 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 15 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  kebab (@kenandavestone) reported 17 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Eddy (@ChrisEddy_7) reported 18 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

• 
  Vale Cake Boutique (@VCBcom) reported 24 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Nörm•i•am (@storrmin571) reported 26 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 30 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Rob O'Keefe (@WelshROK) reported 31 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Dan Dineen (@Daniel_Dineen) reported 31 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Aled Thomas (@AledThom) reported 32 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Cath (@CatherineJ43) reported 36 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Cara Marsh (@caradyas14) reported 38 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Eddy (@ChrisEddy_7) reported 38 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  Eddy (@ChrisEddy_7) reported 39 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Ade (@Bubwal) reported 42 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  kebab (@kenandavestone) reported 48 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  KD Hansford (@kdhanz) reported 59 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leagh (@weebluenose1872) reported 6 minutes ago

  @EE anybody able to give me an update on the lack of signal in my area? Somebody was to get back to me on 23rd but not heard anything.....had none or very little signal since 15th Dec!

• 
  Holly Jevons (@HollyJ_xxx) reported 7 minutes ago

  @EE Hello, I resolved a complaint in the last month and asked to receive the compensation through a cheque in the post, but I haven't received anything yet. Is this something which could be chased up please.

• 
  Stephen Kemp (@1964boy) reported 7 minutes ago

  @EE having problems using your service in Portugal? Can you advise if this is a known problem please?

• 
  DH (@TheLordJalapeno) reported 10 minutes ago

  @gfaz81 @RugbyLeagueLisa @EE Watching a film in 720p resolution takes up about 0.9gb an hour as a rough guide

• 
  James Cook (@JamesScottCook) reported 10 minutes ago

  @EE Merry Xmas! I’m having a super hard time trying to add credit online to a 4GEE wifi mini device - I keep getting told to complete a captcha that isn’t there… I called but couldn’t get through to anyone, please help!

• 
  Izzy (@_Izzers) reported 12 minutes ago

  @EE i was specifically told my sim would work in the US and now I’m in the US it’s not working and I need help to resolve this now please

• 
  Stephen Allen (@SteveAllen_) reported 12 minutes ago from Ferndown, England

  @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

• 
  Jazz1011 (@yt_jazz1011) reported 13 minutes ago

  @blazinfuriez @xboxuk @EE I don’t mean a vr headset where you use your phone but a legit vr headset like the oculus quest 2 with brand new vr games that can help expand Microsoft into a new generation of gaming.

• 
  Izzy (@_Izzers) reported 13 minutes ago

  @EE Is anyone available to help? I’m abroad in the US and was told I could use my sim for roaming and it isn’t working

• 
  Das (@dasridd) reported 13 minutes ago

  @EE why is it if I cancel an out of date contract and get a new contract it is cheaper than if I just upgrade the old contract . - could someone explain