EE Outage Report in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Bargoed, Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Tonypandy, and Porth.

City	Problem Type	Report Time
Bargoed	Internet	1 day ago
Cardiff	TV	3 days ago
Newport	Internet	4 days ago
Pontypridd	Internet	4 days ago
Blackwood	Wi-fi	4 days ago
New Tredegar	Wi-fi	4 days ago

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  sheryl fussell (@chickenshed24) reported 0 seconds ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Steffan McMahon (@Steffan_McMahon) reported 2 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 4 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  sheryl fussell (@chickenshed24) reported 6 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 13 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Christopher Guy (@ChrisJG1988) reported 19 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 24 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 27 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 31 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  sheryl fussell (@chickenshed24) reported 32 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Jack Rickus (@4rickus4) reported 34 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Neil (@neilbennett0707) reported 34 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Rhys (@TheRhysCooper) reported 41 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Lee Webster (@leeweb79) reported 45 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Steffan McMahon (@Steffan_McMahon) reported 50 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 52 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Uncle Fester (@stewpalm) reported 55 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 56 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Simon Latham (@Welsh_Si) reported 58 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Gareth Lewis (@cllrglewis) reported 60 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blade0_ (@Blade067134531) reported 5 minutes ago

  @EE Why is your Wi-Fi so bad all day been having problems again

• 
  Power Drifting: The Rally Game Podcast (@PowerDriftPod) reported 8 minutes ago

  Interesting development is that the Xbox Series X is virtually useless without an Internet connection. @EE has gone down (not that they care) and I can't play #WRC9 anymore...which is heartbreaking 😭

• 
  NVCR Intern Sirius 🏳️‍🌈 (@sentryy_) reported 8 minutes ago

  @EE Just cleared cache and cookies, still getting that error message (also tried an incognito window on my mobile and desktop as well, also broken)

• 
  late2beauty (@late2beauty) reported 8 minutes ago

  @EE I used your new messaging service earlier but am concerned as am still waiting for a confirmation email with my order number can you help please?

• 
  jamieg2410 * 🏆🏆🏆🏆🏆🏆 (@Jamieg2410) reported 8 minutes ago

  @EE It’s been an issue for months - when are @ee going to fix it?

• 
  Tony Grehan (@cowdengelly) reported 9 minutes ago

  @EE Next time you have problems with EE Web, rather than have customers complaining on Twitter, advertise there is a problem. Lose customers if you're not upfront!!!

• 
  ° 🌸 𝒜𝒷𝒾 🌸 ° (@abzrich1) reported 9 minutes ago

  @EE hi I upgraded my phone this week and was able to choose one smart benefit. I chose Apple Music and had the sms to say it was active and could now be used. But unfortunately it’s not working and allowing me to use its services. I tap that I’ve joined through EE multiple times.

• 
  SuZannah Bee - Songwriter & composer. 🎸🎹🎤💓🌹🌹 (@Siouxbee89) reported 10 minutes ago

  @EE Resetting the router only works at the point that some EE engineer has fixed a local or national problem. I’d really like to know why it’s become so bad. Is it going to improve? I cannot take much more of this.

• 
  SuZannah Bee - Songwriter & composer. 🎸🎹🎤💓🌹🌹 (@Siouxbee89) reported 12 minutes ago

  @EE And it has nothing to do with my router because when I look at other complaints in my area and in other areas of the UK, it’s become widespread in recent times. I’m not sure why it’s become so bad, but I live in hope that things will return to normal SOON.

• 
  Sharon (@shacarpie) reported 13 minutes ago

  @EE just brought the 4GEE WiFi mini and the WiFi name doesn’t match the WiFi name when I try to connect therefore the key does not work! Help needed please