EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Newport, Hengoed, Pontypridd, Pontypool, and Tonypandy.

City	Problem Type	Report Time
Merthyr Tydfil	Wi-fi	5 days ago
Cardiff	Phone	6 days ago
Cardiff	Phone	6 days ago
Cardiff	Internet	7 days ago
Cardiff	Internet	8 days ago
Cardiff	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  dawn pugh (@dawninyoureyes1) reported 6 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 8 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Connor Botwright (@ConnorBotwright) reported 12 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 15 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Samantha (@Samanth82113398) reported 20 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Gareth Lewis (@cllrglewis) reported 26 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Lee Lewis (@lee_a_lewis) reported 26 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  lisa marshall (@lisa150_5) reported 26 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Eddy (@ChrisEddy_7) reported 29 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

• 
  Maarten (@MaartenSleeckx) reported 35 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Magic Man (@MagicMerry88) reported 43 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Cath (@CatherineJ43) reported 43 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Magic Man (@MagicMerry88) reported 47 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 47 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Brian Evans (@brianevans83) reported 48 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Karma Samsara (@CarolwalesKarma) reported 50 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 51 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  sheryl fussell (@chickenshed24) reported 52 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  jude wood (@judiththomas4) reported 55 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 60 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 6 minutes ago

  Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

• 
  Ian Dickerson (@WanderingIan) reported 8 minutes ago

  @LeilaniDowding @EE Most people have a cordless phone in their home. If the power went out it becomes useless. Only corded phones work in a power outage

• 
  Also Stu (@stuinweymouth) reported 10 minutes ago

  Can someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom

• 
  MindTheGap (@mindthegap2018) reported 10 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 14 minutes ago

  @EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.

• 
  Amanda Gadd (@amandagadd75) reported 15 minutes ago

  @EE The worst company I’ve ever had to deal with AVOID THEM, liars, deceitful, dishonest, thieves, I’d be here all day if I tried to go into detail of what we’ve had to deal with for months now, but do not use this company, I have no choice but to take this further now.

• 
  Aldo (@AP196779) reported 16 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 20 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  Create Action (Alan) 🎯 (@CreateActionLtd) reported 24 minutes ago

  @EE I raise a complaint with you as you clearly can't look after my data. You send me 2 emails to say a complaint has been raised. You then send me a 3rd email saying the complaint is now resolved. You've done nothing! You've got 'no-reply' on your emails and the helpful link you've listed would require me talking to a chat bot for 30 minutes. Sort it out.

• 
  Darren Stokes (@Stokesy88) reported 25 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!