EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Cardiff, Barry, Tonypandy, Pontypridd, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Barry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TheSnakesVenom
(@TheSnakesVenom) reported
@EE coming up to 4 months now with no signal all I get when I call up is couple £ off my bill but that’s it’s it starting to be a insult now as I’m still paying a very large bill a month for you not provide a server
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Becky Chanceux
(@beckychanceux) reported
Day 22 of no broadband hub. EE have lost it at their depot but they want me to complain about store (not happening) - not give me new hub or help nope. Waiting for a call Monday. Shocked how bad they are. Hub probably costs 50p to make @EE @bt_uk #BadCustomerService
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Annabel Bowden
(@AnnabelBowden) reported
@EE My Aunty has been trying to cancel her SIM only contract for days now and cannot get through to customer service! Her local store have been no help whatsoever. Please can you advise how to cancel the SIM contract.
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Digital Power Promotions
(@dmbird946) reported
@EE I'm trying to book 50th Wedding Anniversary for my parents. Why am I blocked from opening Pub websites I'm 45. Why is this not turned off when phone is bought when you provide ID and Bank details. I cannot get through to anybody all day. Callback never got callback.
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JanetM. (Monarchist)
(@Cilvrnum) reported
@EE The transfer of BT domestic customers needs realisation that they are not all the same or equal in capability. Many now have AMD needing broadband to communicate who cant see on a website so sending that advice in text won't help them. Flag a/c, check before sending @RNIB
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Barbara Rivers
(@Barbara07549007) reported
@EE so contract signed in February, run rings around me since, broken promise after BP. Last Thursday supposed to be THE day,still no broadband. Complaints closed without my agreement, different reasons - NO broadband. Very elderly folk at house no net or phone- disgusting.
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David Hardy ❤20❤ 💚📝📷⚽🎸🎭
(@RealDavidHardy) reported
Why does my @EE TV box have so many issues recording from @tntsports !? Why is the planner never right!? #gawdsake
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Darren
(@Darren6270) reported
@EE Complete waste of time. You’re a telecommunications company that can’t access accounts online. I’ll be exiting my contract due to lack of service first thing on Monday. Hopeless. @O2 here I come.
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terry 🖤
(@rebelrouser29) reported
@EE And if you read my post (Bot) it was a general gripe how bad the signal is here in the UK around the small towns. Yet in the bleakest of areas around Norway, you get a 5G signal.
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Kirsty 💗
(@KizzyLou_) reported
@EE I can't get into my app and i'm having issues with some of my contacts, how do i get help please? Thanks