EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Blackwood, Treharris, Newbridge, Caerphilly, Barry, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash, Cwmbran and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Rob O'Keefe
(@WelshROK) reported
from
Merthyr Tydfil, Wales
@EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
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Vale Cake Boutique
(@VCBcom) reported
from
Barry, Wales
So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Gavin Lewandowski
(@gavinlew) reported
from
Butetown Community, Wales
@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Aled Thomas
(@AledThom) reported
from
Tonypandy, Wales
@EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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IMD Process
(@imdprocess) reported
@EE Is the EE network down in EX13 Devon - no signal most of the day 😩
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francis mccarthy
(@frannymc67) reported
@hatemornings @EE I've found with ee over the years if you request your pac code someone phones you within 10 minutes. They fall over backwards then to sort problem out . Hope this helps .👍
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Maggie
(@magster_j) reported
@EE such terrible service in Bury St Edmunds the last few weeks. When you have planned works going on, maybe give your customers a heads up. 3 people in my house paying their bill for the last month for no signal, pretty crappy really.
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owner of the shadows
(@mynewepisode) reported
@EE I was happy with your service but from some month ago is being so annoying your quality of service. In less than 3 month the network in my area have fallen 4 times and the last one was on Sunday until yesterday at 13:45, but today at 17:50 my network is down again.
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Melina Kakoulidis
(@MelinaKakoulid7) reported
@EE Actually #EE your customer service is rubbish both instore and on the phone.Your prices are even worse. I went in the @VodafoneUK store on Saturday and I bought #ulimitedbroadband and the lady was so nice to me she even set the box up for me in the #Vodafone store. I left @bt_uk
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S L
(@OptimisticLyon) reported
@EE My wife, my daughter and I have been with @VodafoneUK for years, and never had a problem, and they have great customer service.. I think I will stick with them...
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liam
(@asoiafliam) reported
@EE Hi. I lost my phone on saturday, bought a new one today but I can't get a replacement for my contract sim because my ID displayed my new address. Changing address online requires sending a verification pin to my number that I don't have access to. Any help would be great
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julie inglis 💙
(@inglis_julie) reported
@EE I’m having problems getting online. Are there any connection problems? It’s been intermittent for 48hrs and can’t seem to get internet access at all now
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lil moe
(@moexdot) reported
@EE recently my wifi has been pretty bad, even with the ethernet connection, i have been experiencing very bad latency for no reason. I average around 150 ping and sometimes even getting over 500! Usually i get around 10-15? this is around the wd25 area
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S L
(@OptimisticLyon) reported
@EE But it's crap in Yorkshire.