EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport, Hengoed, Pontypridd, Pontypool, and Tonypandy.

City	Problem Type	Report Time
Cardiff	Internet	58 minutes ago
Merthyr Tydfil	Wi-fi	5 days ago
Cardiff	Phone	7 days ago
Cardiff	Phone	7 days ago
Cardiff	Internet	8 days ago
Cardiff	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Desta Omar (@desta_omar) reported 1 minute ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Dino Tessaro (@savalleyboy) reported 5 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Gareth Lewis (@cllrglewis) reported 5 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Kacey Edwards (@KaceyEdwards91) reported 9 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Daniel Thomas (@dklthomas6666) reported 13 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Aled Thomas (@AledThom) reported 14 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  Ty✌🏾️ (@Tyrone_PT) reported 16 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  dawn pugh (@dawninyoureyes1) reported 24 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Simon Latham (@Welsh_Si) reported 27 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  CM Kerplunk (@Rivers_Slowmo) reported 28 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  aaron (@Azz_Culbertson) reported 30 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Atif Raza (@atifter) reported 38 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  floyd cooper (@floyd2103) reported 42 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 46 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Gill Howells (@gilliehowells) reported 50 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Christopher Guy (@ChrisJG1988) reported 50 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 52 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  kebab (@kenandavestone) reported 53 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Vale Cake Boutique (@VCBcom) reported 55 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Cara Marsh (@caradyas14) reported 59 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IVOR MECTIN (@IVORMECTIN4) reported 3 minutes ago

  @LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 4 minutes ago

  @LeilaniDowding @EE It was super bad lol . Nothing at all , but many excuses

• 
  micka9990 (@Michael66108716) reported 5 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

• 
  Tim Maunder (@RebelTim) reported 5 minutes ago

  @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

• 
  Cptc66 (@FSharpe55) reported 6 minutes ago

  @LeilaniDowding @EE If ain't broke don't fix it 🙄🙄

• 
  Darren Stokes (@Stokesy88) reported 7 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

• 
  Jo (@JoCornwall26) reported 11 minutes ago

  @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

• 
  S (@Sarah_FireHorse) reported 11 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  David Johnston (@Daveocracy) reported 16 minutes ago

  @EE see other people have issues renewing with EE. I’ve got broadband been trying to renew existing contract for nearly 3 months, over 10 calls and chats, one call over 2 hours, today’s chat 1hr. Still not sorted asked ME to call them. your complaint Ref: C10003899253. 4th

• 
  Phoenix Rahman (@Phoenixrahman) reported 21 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.