EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	3 days ago
Cardiff	Wi-fi	5 days ago
Cardiff	E-mail	8 days ago
Cardiff	Total Blackout	11 days ago
Cardiff	Internet	11 days ago
Aberdare	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  geraint evans (@mrbean1977) reported 3 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Uncle Fester (@stewpalm) reported 3 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Maarten (@MaartenSleeckx) reported 11 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 12 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Tim Powell (@timscoreboard) reported 15 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Kathryn Williams (@KathW80) reported 17 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Dino Tessaro (@savalleyboy) reported 21 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Michèle Seren💙 (@MicheleSeren) reported 24 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  dawn pugh (@dawninyoureyes1) reported 31 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Vale Cake Boutique (@VCBcom) reported 32 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Brian Evans (@brianevans83) reported 33 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  lisa marshall (@lisa150_5) reported 34 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Jack Rickus (@4rickus4) reported 35 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 36 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 40 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Christopher Guy (@ChrisJG1988) reported 43 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Lee Lewis (@lee_a_lewis) reported 43 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  Ben Williams (@BenThatFlies) reported 47 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Karma Samsara (@CarolwalesKarma) reported 50 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  sheryl fussell (@chickenshed24) reported 58 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WimpingEgo (@WimpingEgo) reported 5 minutes ago

  @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP

• 
  BamBamMK2 (@Williams91898) reported 7 minutes ago

  @EE Day 2 of little to no signal 😤😤

• 
  ash mottram (@ash2082) reported 8 minutes ago

  @EE fellow employee here. Having real issues trying to buy a roaming pass in Greece. Have used the link you sent on sms when I arrived but it keeps denying connection. Have tried the app but it there's no link to buy on there either. Help pls!

• 
  Lena 💙 (@LenaRbeaner) reported 9 minutes ago

  @EE just seen Ashley Storrie’s instagram post. Reducing a bereaved daughter to tears. What kind of shoddy customer care is that?!! Someone in management sort it out

• 
  Precious Atubobienemi (@PAtubobienemi) reported 10 minutes ago

  @England @EE "Stones dey do shoulder prank comedy for camp but the moment ball reach im leg for real match, na dislocation and comedy of errors we go see."

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 11 minutes ago

  Just had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.

• 
  Shaun Masterton (@Notretsam) reported 17 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  The Demon (@demonbalor2022) reported 21 minutes ago

  @EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM There’s a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 23 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

• 
  BamBamMK2 (@Williams91898) reported 27 minutes ago

  @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal