EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	4 days ago
Cardiff	Internet	4 days ago
Pontypool	Wi-fi	4 days ago
Newport	TV	4 days ago
Newport	Total Blackout	6 days ago
Blackwood	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Aled Thomas (@AledThom) reported 31 seconds ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

• 
  dawn pugh (@dawninyoureyes1) reported 2 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Ross Maisey (@TweetterRoss) reported 8 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Owain Llŷr Harris (@owainharris3) reported 9 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Gavin Lewandowski (@gavinlew) reported 12 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Heidi Wurst (@Heidi_Wurst) reported 15 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Steffan McMahon (@Steffan_McMahon) reported 22 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Andy Petersen (@AndyJPetersen) reported 22 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Ty✌🏾️ (@Tyrone_PT) reported 26 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  lee williams (@thelee_x_w) reported 28 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Dan Dineen (@Daniel_Dineen) reported 29 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 33 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Christopher Guy (@ChrisJG1988) reported 35 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Vale Cake Boutique (@VCBcom) reported 39 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  charlesTdale (@charlesTdale) reported 40 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Angela Sweeney (@angelawales) reported 41 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 45 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Lee Lewis (@lee_a_lewis) reported 45 minutes ago from St. Athan, Wales

  @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 48 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Eddy (@ChrisEddy_7) reported 52 minutes ago from Pontnewydd, Wales

  Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ambridge Massive (@AmbridgeMassive) reported 4 minutes ago

  @EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?

• 
  Kaci (@anon809) reported 4 minutes ago

  @EE is your service down right now because my mum hasn’t had any all day

• 
  Marie💙 (@MarieMcglinchey) reported 6 minutes ago

  @BenGungyal @EE Like all contracts its down to the customer to renegotiate, as I do with my virgin subscription, home insurance, car insurance. All companies will thrive on customers auto-renewing, now that you've taken notice maybe you can start to renegotiating a better deal for your MIL.

• 
  Josh 👾 (@_NFFCJosh) reported 7 minutes ago

  @aftertheflood_ @EE their apps been down all day i’m not sure if they are aware as no info on their social media pages? @EE

• 
  Kyle (@I_Am_Goomba) reported 9 minutes ago

  @EE cant wait for my contract to be up with tesco. Switching to ee as it'll be cheaper amd has a shop like 10 minutes away if I have issues #EEForTheWin

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 11 minutes ago

  @EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!

• 
  LJ 𝕏 (@LORDLJS) reported 11 minutes ago

  @oliverhenry @CavalierMarty I've got to give it to EE, been with them since way back whrn they were Orange, must be coming close to 20 years now. Never ever had any issues with the company and only in some remote places have I had poor signal but never completely zilch. @EE you're doing good by me.

• 
  tommy diffey (@tommy_diffey) reported 16 minutes ago

  @EE absolutely shocking been trying to get hold of EE all day and had no luck your app is a pile of crap! New provider I think!

• 
  GEORGE (@gogs42) reported 19 minutes ago

  @EE Okay so why is the app still not working then?

• 
  JJ (@__itsjustjj) reported 22 minutes ago

  @femininecheese @EE that’s the same with me I thought I was the only one. it’s always causing issues