EE

EE Outage Report in Caerphilly, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 03/05/2026 04:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Treharris, Cardiff, Newbridge, Newport, Caerphilly, Barry, Tonypandy, Pontypridd, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Cwmbran and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Wi-fi
United KingdomCardiff Internet
United KingdomNewbridge Wi-fi
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomCaerphilly Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kasim__ Kasim Rehman (@kasim__) reported

    @IbbotsonJoe @EE Hi Joe, they do eventually write back to you but their support is terrible. I've been with EE for the last decade now and since my recent contract renewal with them, I've had constant issues 😔

  • craigr98_2016 Craig R🌹🤔 (@craigr98_2016) reported

    @EE Just a suggestion but rather than spending millions on fancy adverts you actually invest in the signal at #canarywharf it’s been dreadful for years,

  • owenmadeup Owen Tozer (@owenmadeup) reported

    Well this is embarrassing and frustrating. @EE ‘s internet service is so bad where I live I have to go to my car and use mobile coverage for meetings. I’m paying for medieval levels of connectivity.

  • stevekn79677904 steve knight (@stevekn79677904) reported

    @EE our broadband in TN38 area went down at midnight last night. Seeing reports of outages all over the South East I assume a major fault has happened somewhere with the BT network???

  • kasim__ Kasim Rehman (@kasim__) reported

    @IbbotsonJoe @EE Wish I'd never chose to continue a contract with them now

  • AlanHerron13 Alan Herron (@AlanHerron13) reported

    @EE is there an issue with your full fiber I'm getting 60mbps max tonight tried multiple resets and still the same

  • AndyTho66779043 Andy Thompson (@AndyTho66779043) reported

    @EE no reply yesterday, can you provide clarity on your "stable links" policy for UK military personnel serving overseas? I renewed based on a promise of an exception and that promise has now been withdrawn, I'm about to be forced to cancel my contract under my cooling off period.

  • lukey_jt91 LT (@lukey_jt91) reported

    @EE Thanks for your response Chris, sorry to be blunt but since I have moved to Cardiff around 4 years ago signal has been poor. I live about a mile from the city centre.

  • Steven63576210 Steven (@Steven63576210) reported

    @EE What’s the issue with our local mast? Had no signal and very, very slow data signal all day. Far from ideal where I’m relying on 4G for home internet also. Still isn’t fixed.

  • DoubleBounce117 DoubleBounce117 (@DoubleBounce117) reported

    @EE Hi. I'm in Headcorn and our broadband has been down since about 11am. I understand it's not just EE, but do you know what the problem is and when it is expected to be repaired? I am currently working from home so this very inconvenient.