EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, Hengoed, Pontypridd, Pontypool, and Tonypandy.

City	Problem Type	Report Time
Cardiff	Internet	11 hours ago
Newport	Internet	1 day ago
Cardiff	Internet	2 days ago
Newport	Internet	4 days ago
Cardiff	Internet	7 days ago
Merthyr Tydfil	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Steffan McMahon (@Steffan_McMahon) reported 19 seconds ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Lee Webster (@leeweb79) reported 4 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 5 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Jack Rickus (@4rickus4) reported 7 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Brian Evans (@brianevans83) reported 11 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 15 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Robert Purvis (@robertpurvis) reported 23 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 23 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  Angela Sweeney (@angelawales) reported 24 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 25 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Ty✌🏾️ (@Tyrone_PT) reported 28 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 29 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Ross Maisey (@TweetterRoss) reported 34 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Dino Tessaro (@savalleyboy) reported 37 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Heidi Wurst (@Heidi_Wurst) reported 42 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  aaron (@Azz_Culbertson) reported 47 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Ben Williams (@BenThatFlies) reported 48 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 50 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  lee williams (@thelee_x_w) reported 51 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Eddy (@ChrisEddy_7) reported 58 minutes ago from Pontnewydd, Wales

  So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richie Berryman (@BerrymanRi94102) reported 2 minutes ago

  @EE @EE @Giftcloud got my physical card as the digital card doesn't work at all with a £5 fee. To make people aware and you aware this is chip and pin card only!

• 
  Warren Peters (@wizza_wozza) reported 5 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported 5 minutes ago

  @EE , your customer service is atrocious

• 
  Philip Murphy (@PhilipMur3) reported 8 minutes ago

  @Amy_90_x @EE Scam calls, just don't take any notice of them and just block them, problem is older people might answer them

• 
  Ian Wardell (@ian_wardell) reported 8 minutes ago

  @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 9 minutes ago

  @EE An hour? How does that work if power lines rarely done if there’s a storm or any other kind of emergency..

• 
  beth (@loisgriff_) reported 9 minutes ago

  Anyone else not got service on ee? I haven’t had service since last night. @EE

• 
  Yasmin Stafford (@YasminStafford) reported 14 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE

• 
  Neal (@wxmsmith) reported 16 minutes ago

  @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 18 minutes ago

  @ee your network is awful