EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Pontypool, Tonypandy, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Pontypridd	Phone	2 days ago
Pontypool	Phone	7 days ago
Tonypandy	Internet	7 days ago
Pontypridd	Internet	11 days ago
Cardiff	Internet	17 days ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 4 seconds ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 2 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Samantha (@Samanth82113398) reported 5 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Rob O'Keefe (@WelshROK) reported 9 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  aaron (@Azz_Culbertson) reported 10 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Ade (@Bubwal) reported 11 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Lee Lewis (@lee_a_lewis) reported 13 minutes ago from St. Athan, Wales

  @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

• 
  Ross Maisey (@TweetterRoss) reported 14 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Simon Latham (@Welsh_Si) reported 16 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Gareth Lewis (@cllrglewis) reported 31 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Christopher Guy (@ChrisJG1988) reported 32 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Brian Evans (@brianevans83) reported 33 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  kebab (@kenandavestone) reported 36 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Ash Lister (@AshL93) reported 38 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Anthony Pesticcio (@TheRealBerty) reported 39 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Iestyn T Davies (@iestyntdavies) reported 48 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  kebab (@kenandavestone) reported 49 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Ben Williams (@BenThatFlies) reported 51 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 52 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  MIKE NEATE (@PHOENIXS80) reported 56 minutes ago from Llantwit Major, Wales

  @EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pivozaur_ess ⏸️ (@P1vozaur) reported 7 minutes ago

  @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.

• 
  Will Wright (@WillWri36918764) reported 15 minutes ago

  @EE for anyone looking for home broadband, AVOID EE. Since renewing, laptops and mobile phones won't connect at all. They resolved this once for about a week, now happening again. Won't let us leave the contract and have spent weeks trying to make a complaint!

• 
  Stuart Little 💚💙 (@StuLittle1972) reported 16 minutes ago

  @EE @mynameisAndyJ I’ve received it 3 times from your network

• 
  Barry Robb (@stokebarry10) reported 17 minutes ago

  Britains best mobile network my arse, bunch of crooks you are @EE proper crooks. Lying barstewards

• 
  Kay Snape (@kayleeage) reported 18 minutes ago

  Why are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.

• 
  Andy (@B21DGY) reported 19 minutes ago

  @EE why is your app/website so, so bad. Especially for business customers!! It's been the same for years too! Please sack your designers and get a child to do it with Ai

• 
  None Superior (@nonesuperior) reported 22 minutes ago

  I’ve read time & again that a toxic workplace often reflects the character of its management, from senior leadership down to operations. @Concentrix is a clear example of this! And @EE is complicit in this with the upselling and unending sale targets. @Ofcom needs to look in.

• 
  Mad Dog (@matdodd) reported 26 minutes ago

  Ordered a new phone through @EE at 10am on Tuesday, still hasn't been dispatched and the online help is next to useless. I won't be able to take delivery for the next week so they'll just have to lump it.

• 
  BilliBilo (@Billibilo) reported 34 minutes ago

  @EE really wish you’d send your phones out in better packaging than just a plastic bag 😡 just received my new phone and the box is all banged up. Poor service from @EE and DPD.

• 
  Mathew.C.Mara (@tatsuo367) reported 34 minutes ago

  @alwaysMadManC87 @EE Tbf its so irritating that most voicemails dont give the option to cancel etc. When I worked on calls sometimes it goes to vm either without you realising or as you're hanging up or leaving notes yourself