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EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 01/13/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Cwmbran, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Tonypandy, Penarth, Cathays, Ynysddu, Treharris and Pentre.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • howardgunn Howard (@howardgunn) reported

    Such a shame that @EE retention offers are so breathtakingly poor. Looks like after 20+ years i'll be moving to @O2 as their offers are pretty good (£15 per month less than ee on a like for like basis) plus O2 alow roaming in EU without ripping off the customer.

  • ChrisWirral Chris Howe 🏳️‍🌈🇬🇧🇪🇺 #FBPE (@ChrisWirral) reported

    Keep getting kicked off the internet when in CH64 area and @EE reckons there's no issue. Just told they have reset some settings and I should reset phone. 🤬

  • maddnig Nigel Blain (@maddnig) reported

    @David39317197 @EE Yep tried to drive a dm chat but all they could do was say look at the down status that they would have it back in 16 h but it had already said that for days. Its almost dead for a week here now. Pretty poor show.

  • JonoMGreaves Jono #ICONOLOGY (@JonoMGreaves) reported

    @EE recieved amazing customer service from Gerry at your York City Centre store today 👏🏻

  • MrsFoot44 Sue Lightfoot (@MrsFoot44) reported

    Superb customer service from @EE Called up to say Grandsons tablet received random phone calls and within seconds, the number was changed

  • kenny_raybould Prince of Plants (@kenny_raybould) reported

    @EE what’s going on with the signal in Plymouth I have been on 3G with the odd hour of 4G appearing for weeks with really poor signal … cheers

  • Deestinyer Nat and 149 others (@Deestinyer) reported

    @ThreeUK ur support is a pisstake too. "deal with it" is what i got in short lol. Anyway I'm moving to @EE :) xox

  • vickyw99 ✨Vicky W ✨ (@vickyw99) reported

    @EE It’s all ? Service signal messages text the wiles having problems with it all ? Didn’t know if there was a problem in the area ??

  • caibonesjones cai lear (@caibonesjones) reported

    @EE why has my broadband gone down

  • Adr1an_Carr Adrian (@Adr1an_Carr) reported

    @EE Your website has been broken for years now, you ever gonna fix it?