EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Newbridge, Newport, Caerphilly, Cardiff, Barry, Tonypandy, Pontypridd, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Treharris, Cwmbran and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newbridge |
Wi-fi | |
| Newport |
Phone | |
| Newport |
Internet | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Williams
(@NathWill91) reported
@EE My contract is due to end 12th Nov, however I was able to upgrade my phone and now for the last week I can’t even see my upgrade options due technical issues. What’s going on?
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ianh
(@ianafc) reported
@EE I actioned a return of a device nearly 3 weeks ago and still haven’t recieved my returns packaging, please help
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Margaret Compton
(@compton2399) reported
@EE @ShaunSheepy Apparently the bars at the top do not tell you about the signal strength according to the technical guy I spoke to when having similar trouble!
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Oz’iah
(@Oziah) reported
@EE for the past 3hrs I haven’t been able to make calls or recieve emails. Can you fix this problem as I use my phone for my business 🙄
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heather 🌙 🏳️🌈
(@fxirydust__) reported
@EE I just spoke to two of your advisors (I cannot remember their names), but they were absolutely amazing. My stress levels were at least 11/10 before I called and now they're at a 5/10. My broadband for another provider is temporarily broken but you guys put me on a contract
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Is that hteet ya done know
(@JigSoDa1stT) reported
@TheCocoUK @EE i left EE for these reason been with giffgaff ever since not a single issue ever EVER and i have been with all networks now
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Siobhan McFadyen
(@shivapet) reported
@EE I’ve had intermittent signal issues for my 4g wifi for nearly 2 months now. Every time I check online, I get the same message ‘we are aware and expect good results in 16 hours’. Very frustrating.
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Coco
(@TheCocoUK) reported
Cant log into my account or my app, you lots stuff never works 😤 @EE
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Alison
(@PaintAttention) reported
@EE you’ve sold 4G WiFi without the ability 2 top up or administer the account. Ur phone reps can’t help. The top up page on desktop site has an error and the mobile site sends me into a ‘set up your device’ loop. Can someone contact me ASAP I work from home!
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sky Marina
(@skyMarina2) reported
@EE Well, I have tried to update my address many times in the last 15 months and your app won’t let me. I have looked at your sim only deals and I can find it cheaper with Plusnet who use your network. Why tell me you are going to charge £67 per month when I can pay £10?