EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Pontypool, Tonypandy, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Pontypridd	Phone	10 hours ago
Pontypool	Phone	5 days ago
Tonypandy	Internet	6 days ago
Pontypridd	Internet	9 days ago
Cardiff	Internet	15 days ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Andy Petersen (@AndyJPetersen) reported 36 seconds ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Vale Cake Boutique (@VCBcom) reported 6 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  sheryl fussell (@chickenshed24) reported 7 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  lee williams (@thelee_x_w) reported 9 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Eddy (@ChrisEddy_7) reported 10 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  dawn pugh (@dawninyoureyes1) reported 13 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Rhys Cooper (@TheRhysCooper) reported 14 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Kathryn Williams (@KathW80) reported 18 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 29 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Chris Woods (@w00dsy_10) reported 37 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  Ade (@Bubwal) reported 39 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  lisa marshall (@lisa150_5) reported 42 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Owain Llŷr Harris (@owainharris3) reported 42 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Steffan McMahon (@Steffan_McMahon) reported 47 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 48 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Steffan McMahon (@Steffan_McMahon) reported 49 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 51 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Cath (@CatherineJ43) reported 57 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Christopher Guy (@ChrisJG1988) reported 59 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  lisa marshall (@lisa150_5) reported 59 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@Jooby_) reported 5 minutes ago

  @ee why is your website so ****

• 
  Phil Newsom (@Newsom_13) reported 8 minutes ago

  @EE I've been a customer for years, I ask for help and get none. What's going on? You used to be so helpful

• 
  Stephen (@Stephen090704) reported 15 minutes ago

  @alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!

• 
  Jean Morris (@jeannibea) reported 17 minutes ago

  @Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!

• 
  Bez Beresford (@bezberesford) reported 19 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue

• 
  James Bowen (@SirCHUCKY) reported 26 minutes ago

  @EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.

• 
  Shoetan (PhD) (@IbrahimShoetan) reported 26 minutes ago

  Hello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I don’t know. I can’t even call the customer care number 150 from it. I need your help

• 
  Alan Aiken (@AlanAiken) reported 29 minutes ago

  @EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.

• 
  Wayne Wheatley (@WayneWheatley44) reported 30 minutes ago

  Can somebody contact me from @EE regarding your door to door salesperson pressuring my elderly mum into a new subscription. I need to contact someone to cancel this and reinstate her sky package.

• 
  D E A N 🍁 (@dalli_72) reported 38 minutes ago

  @EE Shouldn’t need to do that tbh you’re supposed to be providing a service people are paying for!