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EE Outage Report in Caerphilly, Wales

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The latest reports from users having issues in Caerphilly come from postal codes CF83.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Caerphilly, Wales 02/07/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypool, Caerphilly, Barry, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Cwmbran, Abertillery, Newport, Tonypandy, Pontypridd and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomPontypool Phone
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomBarry Wi-fi
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iamArbazZahid Arbaz Zahid (@iamArbazZahid) reported

    @villageorge @EE Mine is not working in Birmingham

  • villageorge George (@villageorge) reported

    @EE Is the network down right now or something in Central London?

  • DogMooster Infinate Mooster Dog (@DogMooster) reported

    @Hilwallmanc @EE Yep, material detriment (if applicable) is something you can use to try and leave the contract without penalty. Complain to EE, if no outcome or satisfaction within 8 weeks get a letter of deadlock and complain to communications ombudsman. It'll cost EE for every complaint.

  • shadlx Richard Williamson (@shadlx) reported

    Hi @EE I’ve just been in Australia and now in USA. my phone generally shows good signal but data rates are horrendously slow. Why is this?

  • shabazamin09 shabaz amin (@shabazamin09) reported

    @EE internet is down . My internet not working.

  • hs1308xx hodz (@hs1308xx) reported

    @EE hi my contact is ending in august but I’d like to keep it im on unlimited calls, unlimited texts and 120gb plan. Is that still available and can I just renew it i don’t really wanna leave the network

  • jamwills85 James Williamson (@jamwills85) reported

    @buxton081 @EE There is a problem with the 2 masts in Burnley, apparently they may need to relocate them from what someone told me. A few people have contacted them and got a refund for their monthly bill. Worth ringing them & asking. My mrs is having same issues with her signal, they are pish.

  • Autisticgamer Lenci 💚 (@Autisticgamer) reported

    @OnthebeatPete1 @EE That will definitely help feed me and my cat (sarcasm). Let's see eh? Not holding out much hope!

  • Azul_76 Carla Mayers (@Azul_76) reported

    Great that after the last two days of poor signal causing issues I get an email from @EE with a nearly £7 a month increase. #SaltWounds

  • pgr3master Asa (@pgr3master) reported

    I really wish @EE would cut the sob story in the email announcing prices hikes… as your shareholders are rubbing their hands in glee. if can’t afford to run your network it’s not my problem! I might not complain as much when you roll out 5G standalone (in my opinion real 5G)