EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Pontypool, Tonypandy, Pontypridd, Cardiff, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

City	Problem Type	Report Time
Pontypool	Phone	3 days ago
Tonypandy	Internet	4 days ago
Pontypridd	Internet	7 days ago
Cardiff	Internet	13 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Ben Williams (@BenThatFlies) reported 3 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Ricky Mainwaring (@rickmainz1989) reported 4 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

• 
  Chris Lent (@MrChrisLent) reported 5 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Gavin Lewandowski (@gavinlew) reported 7 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Karma Samsara (@CarolwalesKarma) reported 7 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 8 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  dawn pugh (@dawninyoureyes1) reported 17 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Brian Evans (@brianevans83) reported 28 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Jack Rickus (@4rickus4) reported 29 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Heidi Wurst (@Heidi_Wurst) reported 29 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 31 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 33 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 42 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Robert Purvis (@robertpurvis) reported 45 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 49 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 51 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  charlesTdale (@charlesTdale) reported 53 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 57 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Magic Man (@MagicMerry88) reported 58 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 60 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edfen19 (@edfen19) reported 7 minutes ago

  Anybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price

• 
  Dan Frampton (@danwillmixit) reported 11 minutes ago

  @EE I’m in Montenegro and I’ve bought a zone 1 day pass for £6 but calls out are blocked and calls in go to voicemail. All my phone settings are correct. I can’t call support and support can’t call me. I badly need to call and receive calls from the UK. Please help!

• 
  Alan Royston (@pagechord) reported 11 minutes ago

  @EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!

• 
  Birduder344 (@Birduder344) reported 12 minutes ago

  That's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!

• 
  Ash Houghton (@a514ley) reported 14 minutes ago

  @EE why is your signal so poor in the Wigan area!!

• 
  Darren Alexander (@Alexander220517) reported 27 minutes ago

  @EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide

• 
  JJ (@TrentRedsnor) reported 29 minutes ago

  @EE Hi, the issue isn't the offer, which was an EE One discount code, which I obviously can't share on an open forum. The issue is that in the trade-in section on the app and your website, Samsung Z Fold 7 is not listed, so I'm unable to trade my current phone in and use the offer

• 
  Mark Andrews (@mandrews2000) reported 30 minutes ago

  @AskEvrichatt Ffanklin WHEN CAN I EXPECT DELIVERY THIS IS BEYOND BELIEF @EE @BT your courier is letting you down

• 
  Beasty 90 (@90Beasty) reported 35 minutes ago

  @EE I have paid & its been over a week yet STILL NO service, why is that??

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 38 minutes ago

  @EE how do you justify £300 charges in one go to cancel wifi a bit earlier? You are money grabbing and have 0 ethics. I will never recommend you to anybody and will make sure everyone is aware how you operate as a business