EE outages and service status in Caerphilly, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 8, 9:32 PM GMT+1.
- Internet (63%)
- Wi-fi (21%)
- Phone (11%)
- Total Blackout (5%)
The latest reports from users having issues in Caerphilly come from postal codes CF83 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Hengoed, Treharris, Cwmbran, Newport, Cardiff, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Bargoed, Blackwood, and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Wi-fi | 1 day ago |
|
Treharris
|
Phone | 3 days ago |
|
Cwmbran
|
Internet | 6 days ago |
|
Newport
|
Internet | 6 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Newport
|
Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Gareth Lewis (@cllrglewis) reported from Abercanaid, WalesHello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Owain Llŷr Harris (@owainharris3) reported from Porth, Wales@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Chris Woods (@w00dsy_10) reported from Risca, WalesGot to love @EE, down for about the 4th time in 3 weeks 👍great service
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Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, WalesWish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ade-Olusegun (@OlusegunAdekun4) reported@EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.
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Sebastiian Georg 🐎🤠✈️❤️🔥 (@SebastianGeorg_) reportedBig @EE website down. Kmt
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Andy Carn (@AndrewCarn1) reported@EE @SJG1007 So annoying...your a tech company with the worst app
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Handsome Nick (@Nicklo2k) reported@EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.
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Jason tulip (@Jasont72) reported@EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?
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Alan Roberts (@AlanRob68902430) reported@EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)
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Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴 (@chellebadita) reported@darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.
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Andrew MacDowall (@andrewmacdowall) reportedEndless @EE incompetence. Never possible to download pdf bills from the website, despite promises it's about to be fixed. So I have to call every quarter for them to be emailed. Latest email doesn't even have them attached. Any better providers out there?
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Cathy Joslin (@CathyJoslin) reported@EE Hi hope you can help I’m not receiving OTP passwords from my bank
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Anne Jirsch (@AnneJirsch) reported@SharonOReilly8 O2 have phoned me several times today trying to resolve things I might go back to @ee. I didn’t have one complaint in 16 years.