EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	3 days ago
Cardiff	Internet	4 days ago
Pontypool	Wi-fi	4 days ago
Newport	TV	4 days ago
Newport	Total Blackout	6 days ago
Blackwood	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  Rochelle Theaker (@roch123) reported 3 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Ross Maisey (@TweetterRoss) reported 4 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Jules Morgan (@thejoolzman) reported 4 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  kebab (@kenandavestone) reported 7 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  Eddy (@ChrisEddy_7) reported 8 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Nathan Fox (@Foxy_005) reported 9 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Gavin Lewandowski (@gavinlew) reported 22 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 22 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 22 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  dawn pugh (@dawninyoureyes1) reported 23 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Simon Latham (@Welsh_Si) reported 24 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Brian Evans (@brianevans83) reported 31 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 32 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  Chris Woods (@w00dsy_10) reported 33 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  sheryl fussell (@chickenshed24) reported 43 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Samantha (@Samanth82113398) reported 45 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Jack Rickus (@4rickus4) reported 45 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Andrew Lippiatt (@LippyBoy123) reported 55 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Desta Omar (@desta_omar) reported 57 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Aled Thomas (@AledThom) reported 58 minutes ago from Tonypandy, Wales

  @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@ChrisByorkB90) reported 5 minutes ago

  @EE what the hell! Sort your Internet out, never had an issue but 23 mins to wait for 2.48 minute video !

• 
  The Permaculture Guy (@permacultureGB) reported 5 minutes ago

  @EE you need to sort out your ****** phone signal.

• 
  NathC (@Nath_Ceretti) reported 5 minutes ago

  @EE third time in a month I haven’t received call back that I have been promised. Total of 3 hours and 8 minutes on the telephone to you so far for zero result. Can’t imagine how you would treat someone who hasn’t had several contracts with you for years! Sort it out!

• 
  Papa Samba Lo (@PapaSambaLo1) reported 8 minutes ago

  @England @EE The attack is really bad

• 
  Jack (@jqckdawson) reported 9 minutes ago

  @EE Can you confirm the timeframes from when EE were first aware of this issue until the time it was marked resolved? Thanks.

• 
  Gujju Maniac (@GujjuManiac) reported 12 minutes ago

  @EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help

• 
  LJ 𝕏 (@LORDLJS) reported 15 minutes ago

  @oliverhenry @CavalierMarty I've got to give it to EE, been with them since way back whrn they were Orange, must be coming close to 20 years now. Never ever had any issues with the company and only in some remote places have I had poor signal but never completely zilch. @EE you're doing good by me.

• 
  rhys! (ʚ♡ɞ TWICE ‘26) (@haroobooriisu) reported 16 minutes ago

  .@EE Are you experiencing any issues with logging in? I have been completely signed out of the app & now unable to log in?

• 
  @powahdunk.bsky.social (@powahdunk) reported 17 minutes ago

  @EE no idea what’s going on with your service lately, my already prehistoric speed is slower than ever, internet hasn’t been working all weekend while we’ve been away and now the TV can’t connect to the hub! Looking into alternatives tomorrow.

• 
  @TonTrollArmy (@TroveDesignHub) reported 18 minutes ago

  @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.