EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, Caerphilly, Pontypridd, New Tredegar, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Cwmbran, and Newbridge.

City	Problem Type	Report Time
Cardiff	Internet	7 hours ago
Newport	Internet	1 day ago
Merthyr Tydfil	Internet	3 days ago
Caerphilly	Wi-fi	6 days ago
Pontypridd	Phone	7 days ago
Newport	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 31 seconds ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Anthony Pesticcio (@TheRealBerty) reported 3 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 5 minutes ago from Panteg, Wales

  @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

• 
  dawn pugh (@dawninyoureyes1) reported 5 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Brian Evans (@brianevans83) reported 9 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Simon Latham (@Welsh_Si) reported 13 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

• 
  Ross Maisey (@TweetterRoss) reported 17 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  sheryl fussell (@chickenshed24) reported 19 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  KD Hansford (@kdhanz) reported 23 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  lee williams (@thelee_x_w) reported 28 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Lee Lewis (@lee_a_lewis) reported 32 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  dawn pugh (@dawninyoureyes1) reported 34 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Neil (@neilbennett0707) reported 39 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  lee williams (@thelee_x_w) reported 43 minutes ago from Cwmbran Central, Wales

  Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

• 
  Ty✌🏾️ (@Tyrone_PT) reported 53 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 56 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  kebab (@kenandavestone) reported 59 minutes ago from Newport, Wales

  @EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon

• 
  lisa marshall (@lisa150_5) reported 59 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Cath (@CatherineJ43) reported 59 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 60 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@davelympo) reported 6 minutes ago

  @EE useless customer services no email address, live chat are less than helpful, all you do is keep raising complaints which never get resolved

• 
  BNAG (@_BNAG) reported 7 minutes ago

  @EE how hard can it be to cancel my broadband!? My new provider couldn’t get you to do it. You couldn’t do it when I rang up, I was told I’d be contacted when it could be done, it’s been three days and nothing. This is ridiculous.

• 
  Steveo (@SteveA39845825) reported 10 minutes ago

  @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!

• 
  b (@_b__77) reported 10 minutes ago

  @EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????

• 
  Pop'i' (@CruiseFelix) reported 11 minutes ago

  @EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...

• 
  Mared Williams (@mared_williams5) reported 14 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 16 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Sam J (@samj2501) reported 16 minutes ago

  @EE @EE genuinely feel like I’m being punked every time I try and resolve a minor issue (caused my your employees) because it’s that insane how hard they seem to be making simple requests

• 
  Karim Harbott (@KarimHarbott) reported 17 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  Bruce A Wayne (@AWayne26231) reported 18 minutes ago

  @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper