EE outages and service status in Caerphilly, Wales

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Caerphilly, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Internet	25 minutes ago
Aberdare	Phone	4 hours ago
Cardiff	Internet	21 hours ago
Merthyr Tydfil	Internet	4 days ago
Treharris	Phone	4 days ago
Aberdare	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  geraint evans (@mrbean1977) reported 7 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Rochelle Theaker (@roch123) reported 10 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  lee williams (@thelee_x_w) reported 10 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Gavin Lewandowski (@gavinlew) reported 11 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Uncle Fester (@stewpalm) reported 13 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  floyd cooper (@floyd2103) reported 15 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 19 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Steffan McMahon (@Steffan_McMahon) reported 21 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Rhys Cooper (@TheRhysCooper) reported 22 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 25 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  lisa marshall (@lisa150_5) reported 25 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  Kacey Edwards (@KaceyEdwards91) reported 34 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  Leah Griffiths (@LRG0808) reported 37 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 40 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Lee Lewis (@lee_a_lewis) reported 48 minutes ago from St. Athan, Wales

  @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

• 
  Iestyn T Davies (@iestyntdavies) reported 51 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Neil (@neilbennett0707) reported 53 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Christopher Guy (@ChrisJG1988) reported 55 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 56 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  lisa marshall (@lisa150_5) reported 59 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick (@_nicks_tweets) reported 2 minutes ago

  @EE having any issues with roaming??

• 
  Simon (@Simon_McNair) reported 6 minutes ago

  @lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.

• 
  Jack (@_Jack323) reported 8 minutes ago

  @Na676767nana @EE yo are they still having issues ?

• 
  Michelle Edmundson 💙 (@Shellebags) reported 10 minutes ago

  @EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?

• 
  Gareth Owen (@gjo2405) reported 10 minutes ago

  @EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect

• 
  David (@davidofsussex) reported 12 minutes ago

  @StupidNeilAgain @DaniYesod @EE Saying you want to cancel gets you put through to a relatively A-list customer services ***, and they’ll be able to do more or less anything you need.

• 
  Duncan (@Dunkcanio) reported 12 minutes ago

  @EE Any updates? Going to be losing WiFi shortly and getting around without signal’s going to be a laugh. Can’t order taxi, zilch.

• 
  Photo man (@ach59) reported 14 minutes ago

  @EE Thanks for not much - all I want to do is talk to a person- after 6 days of tests - but I ring the number you gave and what do I get : Hi, it's the EE Diagnostics bot here. We are now running some tests to see what might be causing a problem…..

• 
  Chris Milbank (@ChrisMilbank) reported 16 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Pete Searle (@PeterSe38295412) reported 16 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers