EE Outage Report in Caerphilly, Wales
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The latest reports from users having issues in Caerphilly come from postal codes CF83.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Caerphilly, Wales
The most recent EE outage reports came from the following cities: Cwmbran, Newport, Cardiff, Blackwood, Treharris, Newbridge, Caerphilly, Barry, Tonypandy, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Newport |
Wi-fi | |
| Newport |
||
| Newport |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
from
Cathays, Wales
@EE why would you remove my discount, overcharge me £100 and refuse to fix it
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Daniel Thomas
(@dklthomas6666) reported
from
Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Owain Llŷr Harris
(@owainharris3) reported
from
Porth, Wales
@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
EE Issues Reports
Latest outage, problems and issue reports in social media:
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T Evans
(@TEvans26765010) reported
@OpenreachHelp I was told by @EE and @BT to phone you direct as there is an problem with the line, I was met with "we don't deal with people direct" yet I can't get a service provider without a line. Round in circles for hours. Very rude man on the phone.
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Alice Gray
(@AliceJaneGray) reported
@GilesPalaeoLab @EE Literally this week found out that EE’s ‘free’ tablet they gave me last year with my broadband/phone package wasn’t free and they had been charging me for it… despite the fact I never wanted it but it was ‘free’ and made my contract cheaper… until it didn’t.
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DAPZTV
(@DAPZTV) reported
@EE is the worst network for consumers . Over charging . And doing the most to keep people on their network. If you press 4 on 150 to say you want to leave . They purposely put you on hold. Hoping you will put the phone down @o2 is definitely the way forward .
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Macintosh Court Tenant
(@TenantCourt) reported
Do EE customer services ever respond? @EE, taking money for nothing is not the way forward, that behaviour is called #extortion #fraud please address your customers concerns as swiftly as you take our money!
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Andy Ka
(@andyfkaka) reported
@EE pretty unhappy with EE. Ordered an upgrade on Friday with a 24 hour despatch. iPhone was in stock per website. It’s been 4 days and not a peep. Called up today and told on back order 7 days. Website misleading consumers. Quite like to cancel my upgrade and leave EE.
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💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎
(@B_Stiltskin) reported
You need to up your customer service game! I was paying £25 for 30Gb, unlimited txts and calls but have switched to @EE now I have 160gb, unlimited calls and texts for £20! Result.
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DAPZTV
(@DAPZTV) reported
@EE this is my 1st tweet like in 5 years . How the hell are you charging people 500 to end a sim only contract with 180 left to pay on it . I think this is an absolute disgrace from a company especially after how I have been with your ****** network for how many years .
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Simply Rayy
(@SimplyRayyx) reported
@EE I’m currently abroad and have no network. I have turned on data roaming on my phone and in my account in my ee
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Simply Rayy
(@SimplyRayyx) reported
@EE I’m currently abroad and have no network signal. I have enabled mobile data roaming in my phone settings and in my account settings via my eye
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‘Cundo 🇵🇸
(@FacundoXXII) reported
I asked @EE to fix something for me like a month ago and I’m still waiting Kmt