EE outages and service status in Penarth, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Penarth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 8, 5:51 PM GMT+1.
- Internet (43%)
- Wi-fi (29%)
- E-mail (14%)
- Total Blackout (14%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penarth, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Barry, Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 2 days ago |
|
Cardiff
|
5 days ago | |
|
Cardiff
|
Total Blackout | 8 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Weston-super-Mare
|
Internet | 16 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, WalesBeen an @EE customer for donkeys years and level of customer service I have had today is shocking!
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Mike Walmsley (@mikewalmsley11) reported from Barry, WalesHello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David (@davidmatt28) reported@EE again shocking service from your **** company sent you a direct msg and same msg sent back here I come giff gaff
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WorldProWrestling (@SClash2019) reportedI love it how @Apple are very professional straight away replacing something that is broke, but on the other hand @EE don’t want to know but still want you to pay them tho, what a bad customer service they provide to the public…
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Hometech Solutions 📺 🔈 🎥 📱 (@_Hometech_) reported@scriobh @EE I would recommend you get someone in to check your aerial. Usually a signal fault or faulty tv amp.
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F3spirit (@originaf3spirit) reported@EE A 30 yr customer is having their account access and line suspended for £ 22 connections unresolved complaints open closed within 24hrs Resolution required.
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Real Sol King 🌎 🐂🀄️ (@RealSolKing) reportedDear @EE 1. Do not delay sending PAC code in case someone wants to leave ur company 2. Train ur customer care good enough to trust customers rather than doubting them and making them feel as liars
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ALittleWren (@ScottishWrenLou) reported@EE Your broadband service is rubbish. It frequently drops out and tonight it dropped out half an hour ago and has still not come back. And the 4G backup is useless as it doesn’t work. Really fed up with this now.
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darren styles (@darrenjstyles) reported@EE I reported a fault with our Broadband last week, it was supposed to be fixed by yesterday, just so you know it’s still not fixed and nothing has been done by Open Reach, no updates, which is really poor customer service, and cost to me paying for something that isn’t working.
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Hüseyin Örskaya (@orskyai) reported@England @EE Kane's goals aren't the issue, it's the service. If Gordon's crossing stats for club don't translate to the national team, these chats won't change the scoreline.
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Hazard Hyena (@hazardhyena) reported@TheBeardedNardo @EE To as a customer for such personal information its not right and should not be tolerated
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Slam Tastiks (@slamtastix) reported@EE I have full fibre with you and my internet has been down for couple of days. Why is this? I can't beleive I'm asking this again.