EE Outage Report in Penarth, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Barry, Weston-super-Mare, Caerphilly, Pontypridd and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Barry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Gavin Lewandowski
(@gavinlew) reported
from
Butetown Community, Wales
@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Robert Iles
(@TonksMeow) reported
from
Weston-super-Mare, England
@EE No. Good signal ..
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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t🍉
(@tanyasimoneox) reported
from
Weston-super-Mare, England
@EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.
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Vale Cake Boutique
(@VCBcom) reported
from
Barry, Wales
So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HazMan
(@Haz_Man1211) reported
@BAFTAGames @EE Never before have I been so hyped for a game, and then had that hype immediately flattened upon playing it. Disappointment does not begin to describe my feeling. Gameplay was really fun, that's what kept me going, but the story just sucked all my joy out of playing.
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Once known as Brickfighter 13 🕯
(@brickfighter13) reported
@brie_for @Naughty_Dog @EE No it ******* doesn't. It tries to make Abby the center focus when we really don't give a **** about her. What I wanted was at least a continuation of Joel and Ellie's story. Or completely remove them from the story and make about someone else like Abby. But no..they ruin them
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Jord
(@JordanWhitez) reported
@EE Are you doing 5G updates? I’ve had no signal or 1 bar of signal since this morning.
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Reg morton
(@Regmorton3) reported
@EE get a member of your staff to use your app . Then realise how **** it is. Then fix it.
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conor fleming 🏳️🌈
(@conor_j_fleming) reported
@EE Bro who’s voting for you? Crap service, crap customer service, and extortionate prices… oh, and awfully annoying adverts
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PM Boris Johnson ESQ
(@BorisJustLies) reported
@EE The competition is weak. The standard is so poor I'll give it to EE though. At least one doesn't get sent around the universe via Customer Service based anywhere and everywhere but the UK. @ThreeUK take note And oh @giffgaff's mad unlimited data that is for the birds stuff #smh
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Daniel Fear
(@Daniel_Fear_UK) reported
@EE Nothing installed. It feels like the IP of my house has been blocked, as the only thing the devices have in common is the network connection.
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Simon Quill
(@ShinyQball) reported
@EE and there we have it. Another cycle of not being notified of consoles to customers that have registered. Out of stock again. Site not working yet still managed to sell out. Hmmm very strange #somethingsmellsfishy
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Howie Berry 🏳️🌈🇪🇺☮️
(@howardberry) reported
@EE Basically I can’t speak to anyone and during this remote cut off period and while living alone this is very upsetting and distressing. I reported the poor signal to EE before and was told that my signal is fine - when it isn’t. 2/2
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Carla Stevens
(@carlajstevens75) reported
@EE hello, I’ve tried getting through on the phone but don’t have time to be put on hold, I don’t understand why my 4g is not working outside my house away from my wifi? I have 5.8 left out of 6 and if renews itself on 1/4/21 so I’m wasting so much as not using it - any ideas ??