EE outages and service status in Penarth, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Penarth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 24, 7:44 AM GMT+1.
- Internet (38%)
- Wi-fi (23%)
- Total Blackout (15%)
- E-mail (8%)
- TV (8%)
- Phone (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penarth, Wales
The most recent EE outage reports came from the following cities: Weston-super-Mare, Barry, Cardiff, Newport, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare
|
Internet | 1 day ago |
|
Weston-super-Mare
|
Wi-fi | 2 days ago |
|
Barry
|
Internet | 19 days ago |
|
Cardiff
|
Internet | 19 days ago |
|
Barry
|
20 days ago | |
|
Barry
|
Internet | 20 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Mike Walmsley (@mikewalmsley11) reported from Barry, WalesHello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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Dan Dineen (@Daniel_Dineen) reported from Newport, Wales@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales@EE is there any problems with the network - I can’t ring out on my phone! Thanks
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Angela Sweeney (@angelawales) reported from Alway, Wales@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Searle (@PeterSe38295412) reported@EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers
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Ali Mullaley 🐝 🦅💙 (@alimullaley) reported@EE I’ve lost my phone signal in the last hour (haven’t moved). I can’t check whether there’s an outage in my area as I can’t verify my id via text. Help!
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Richard Clifford-Ward (@riccliff) reportedOrdered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting
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Hugies (@HughEdw54983916) reported@TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.
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Ryan Earley (@earleylad) reported@EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options
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Pete Searle (@PeterSe38295412) reported@EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.
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JanettoCornetto 🤿 (@janettocornetto) reported@EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.
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David Booth (@Boothy_4) reported@clairemul87 @EE Same issue!
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MarcioMILK (@marciomilk) reported@EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on
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PT (@ptavfc1) reported@EE ongoing ABYSMAL service from EE…. Despite calling the so called Tech Team that can’t help and won’t help…… ABYSMAL