1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. EE
  6. โฏ
  7. Penarth
EE

EE outages and service status in Penarth, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Penarth, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • The most recent signal from this area was received Aug 2, 12:24 PM GMT+1.
  • 67% Wi-fi (67%)
  • 33% Internet (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Penarth, Wales

The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, and Barry.

CityProblem TypeReport Time
Cardiff Internet 2 days ago
Cardiff Wi-fi 25 days ago
Cardiff Wi-fi 27 days ago
Cardiff E-mail 1 month ago
Cardiff Total Blackout 1 month ago
Cardiff Internet 1 month ago

Nearby cities with recent reports

Cardiff

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • angelawales
    Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • LukeSomerset
    ๐•ƒ๐•ฆ๐•œ๐•– ๐•Š๐• ๐•ž๐•–๐•ฃ๐•ค๐•–๐•ฅ (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • mikewalmsley11
    Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so havenโ€™t been able to make or receive calls today. Iโ€™ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • jordtho
    ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls๐Ÿค’ jarring robbing pricks

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • stewpalm
    Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • caradyas14
    Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and theyโ€™re shoddy signal!... and now they want to charge me ยฃ300 to terminate early because the signal strength is โ€œstrongโ€ well you come try and make a call here! ๐Ÿ˜ก๐Ÿ˜ก

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful itโ€™s resolved, shrugging off my comments...wow Customer Service at its best.

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends thoโ€™

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • judiththomas4
    jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming ๐Ÿ˜’

  • CarolwalesKarma
    Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • kayleighj_11
    Kayleigh Johnsonโ™กโœจ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I canโ€™t ring out on my phone! Thanks

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I donโ€™t understand why you just canโ€™t help us. We need access to the internet but you donโ€™t care.

  • desta_omar
    Desta Omar (@desta_omar) reported from Cardiff, Wales

    Canโ€™t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help ๐Ÿฅด๐Ÿฅด @AppleMusic @EE

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I canโ€™t cancel it without paying ยฃ360!!!

  • LRG0808
    Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. Itโ€™s been like it for days, not what I need when Iโ€™m due to have my baby any day and canโ€™t even call out on my phone ๐Ÿคฌ๐Ÿ˜ก๐Ÿคฌ sort it out!!!!!!

  • thejoolzman
    Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

  • welshpolitical
    Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KateGleeson1
    ๐™บ๐šŠ๐š๐šŽ ๐™ถ๐š•๐šŽ๐šŽ๐šœ๐š˜๐š— (@KateGleeson1) reported

    @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. Sheโ€™s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? Weโ€™d really appreciate the help. Thank you.

  • RonkaGuy
    Paul ๐Ÿ–– (@RonkaGuy) reported

    Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

  • ryan_eccles9
    Ryan (@ryan_eccles9) reported

    @DerekAllan61 @EE When my contract finishes with @EE at Christmas I won't be renewing either ridiculous been with them 12 years prices and 5g coverage is terrible

  • hydref
    Sharon (@hydref) reported

    @EE Spoken to your customer service team, they still say its being looked into. We've had no internet and no updates for 36 hours now.

  • tashacofield__
    ๐“๐š๐ฌ๐ก๐š ๐‡๐š๐ ๐ ๐ž๐ซ๐ญ๐ฒ (@tashacofield__) reported

    @EE can you please inform me why BBC and ITV wonโ€™t work on my TV? By far the worse TV and internet provider I have ever dealt with. Never again.

  • RaphaelPoitou
    R ๐Ÿ‘ฝ๐ŸคŸ๐Ÿฝ (@RaphaelPoitou) reported

    @EE your signal is awful everywhere

  • Mr_Grumpy_Arse
    Grumpy_Arse (@Mr_Grumpy_Arse) reported

    @EE App doesn't work ... Why or how would I contact you through the App if it's not working? I'm not sitting on the phone to tell you your App is **** and needs fixing, I've just done that on here. Let me know when it's fixed!

  • Omegaman_uk
    Omegamanuk (@Omegaman_uk) reported

    Dear @EE whatโ€™s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? Iโ€™m making all the calls and getting no real answers here.

  • sazzalj
    Sarah J (@sazzalj) reported

    @EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??

  • afaldridge
    Alan Aldridge (@afaldridge) reported

    @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.