EE outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypridd, Barry, and Weston-super-Mare.

City	Problem Type	Report Time
Cardiff	Internet	13 hours ago
Cardiff	Internet	15 hours ago
Newport	Internet	16 hours ago
Cardiff	Phone	3 days ago
Pontypridd	Phone	14 days ago
Barry	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 12 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  dawn pugh (@dawninyoureyes1) reported 14 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  ski (@jordtho) reported 14 minutes ago from Barry, Wales

  @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

• 
  Lee Webster (@leeweb79) reported 16 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Dan Dineen (@Daniel_Dineen) reported 19 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Sally Evans (@PerformandGrow) reported 19 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

• 
  sheryl fussell (@chickenshed24) reported 23 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Vale Cake Boutique (@VCBcom) reported 24 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Cara Marsh (@caradyas14) reported 26 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Maarten (@MaartenSleeckx) reported 26 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Mark Rees PT (@markreesPT1970) reported 27 minutes ago from Barry, Wales

  @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

• 
  Mark Rees PT (@markreesPT1970) reported 28 minutes ago from Barry, Wales

  @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

• 
  Karma Samsara (@CarolwalesKarma) reported 31 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Dino Tessaro (@savalleyboy) reported 38 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  kebab (@kenandavestone) reported 39 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 43 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Gavin Lewandowski (@gavinlew) reported 45 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Samantha (@Samanth82113398) reported 55 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 58 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Ty✌🏾️ (@Tyrone_PT) reported 58 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dudley (@agoldentale) reported 3 minutes ago

  @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot

• 
  Kev (@KevlarBrock) reported 5 minutes ago

  @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…

• 
  Mark McWilliams (@markmcwilliams) reported 6 minutes ago

  @EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! 👏👏👏

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 10 minutes ago

  @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  John (@j199024) reported 13 minutes ago

  @_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.

• 
  gilbert (@Gilbert_36174) reported 14 minutes ago

  @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

• 
  MindTheGap (@mindthegap2018) reported 14 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  clare mcintosh (@claret640) reported 14 minutes ago

  @ee is the server down have no signal

• 
  micka9990 (@Michael66108716) reported 15 minutes ago

  @EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks

• 
  VisionsofGold (@VisionsofGold) reported 15 minutes ago

  So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp