EE

EE Outage Report in Penarth, Vale of Glamorgan, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 12/10/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Cathays, Pontypridd, Newport and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly E-mail
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Total Blackout
United KingdomPontypridd Internet
United KingdomCardiff Internet

Community Discussion

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EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SteKingCoates Steven (@SteKingCoates) reported

    @England @EE, During the Euro’s my son was on a Lions Den YouTube show and @JHenderson won him a prize to be entered into a draw for 2 VIP England tickets vs Andorra which we won. Since then no one has been in contact or is responding to emails. Can anyone help us with this?

  • Secret_S_W Secret Support Worker (@Secret_S_W) reported

    If Sky mobile is ran by @O2 then they need a new provider because damn, there data is shite!!!!! Shouldn’t take up to five minutes to download an app on 4G, yet my wife who’s on @EE can download an app within seconds!!!

  • RockingMagpie Rocking Magpie (@RockingMagpie) reported

    Is anyone else having problems with @ee internet? Proving a nightmare to get in touch with too 🤬

  • HannahsArts Hannah💕Commisions Open💕 (@HannahsArts) reported

    @EE I have popped yourselves a message regarding issues that I’m having with your network

  • AmbleSkuse Amble Skuse 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@AmbleSkuse) reported

    @EE Hey. My app says my sim is ready to download but when I click "download e sim" nothing happens. Please help.

  • TheGregling Greg Thorpe (@TheGregling) reported

    @NicolaMostyn @EE I meant signal drain from Pride, mine is v poor

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @EE Got a message saying that the EE network settings have changed.

  • MoetBlindCat Moet the Blind Cat (@MoetBlindCat) reported

    @EE Hi - I'm currently abroad in Oman and keep getting notifications that I have voicemail. How do I pick up voicemail (mobile prepaid) from outside the EU please? 150 doesn't work. Thanks.

  • dwea40 Diane Skinner (@dwea40) reported from Weedon Beck, England

    @EE When is the mast at Flore (Northants) likely to be fixed? Any ideas? Fed up of no WiFi and v poor and intermittent mobile. Not able to wfh at present Really not what I expect from @EE #poorcustomerservice

  • lucycdoyle Lucy Doyle (@lucycdoyle) reported

    Fantastic service from @EE today. I have been a customer for the last 10 years because quite honestly they offer consistently good customer service and always stay competitive. Annoyed I cannot remember the name of the gentleman I spoke to, but he was awesome 👏🏼