EE Outage Report in Penarth, Vale of Glamorgan, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Rhoose, Caerphilly, Weston-super-Mare, Barry, Pontypridd, Newport, Penarth and Pontyclun.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Maarten (@MaartenSleeckx) reported from Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Desta Omar (@desta_omar) reported from Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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Jules Morgan (@thejoolzman) reported from Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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cheryl (@cherylockerby) reported from Barry, Wales
@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
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Allan Rees (@welshpolitical) reported from Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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jude wood (@judiththomas4) reported from Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Samantha (@Samanth82113398) reported from Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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sofia (@sofiaBswaine) reported from Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sharron C Best (@sharron333) reported from Shefford, England
@EE Yesterday I posted about our area not having any issues with calls etc. As a disabled person with sleep issues/insomnia/painsomnia I rely on my TV thru the night very much. I'm now unable to do this as my TV package is now not working! Obv the issues have spread further...
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Grifter (@Grifter_62) reported
@EE the broadband and TV service has been down all day and evening I will require a credit for every day you fail with your service
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DanRowley mr Everton 2015 (@rowleydan) reported
@EE Internet is down at 9pm...
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aka James Bond (@FeelitWorking) reported
@EE I've set up a Hub Pro for a relative. The auto channel doesn't work, it defaults to lowest channels. Why does it send hidden SSIDs out? Main MAC = EE:EE:22:33:44:55, Hidden MAC = EE:EE:22:33:44:56. It's 1 out on each band. What's the Hidden one for?
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Paul Jamieson (@PaulJam78548402) reported
@EE are we receiving compensation for the lack of service we have received in the past few days?
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Rhys (@rhyscook) reported
@EE I have data roaming on but this link is not working, can someone from the customer service team not contact me and resolve?
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Rhys (@rhyscook) reported
@EE your messaging service is not working and I need to purchase the data roaming package, please contact me
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Josh (@JHague91) reported
@EE is THE worst network ever I'm finding a new 1
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Sarah 🌼 & Jasper 🐾 (@madcow42) reported
@EE You text me about a complaint saying you’ve closed the case because I didn’t respond to calls. Well how am I supposed to have responded to calls when I’ve not had any and you’re admitting there are issues with voice calls on your network! Thanks for no help.
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Graeme (@boydy_g) reported
@EE mast down again. Msg resolve in 14 hrs, then 7 hrs now we are taking a while- we will get back to you. As no fixed landline ee only way so Wi-Fi calling is like trying to stir tea with a choc spoon. What are you going to do about? Give comp so we can use another mobile!