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EE Outage Report in Penarth, Vale of Glamorgan, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 12/05/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Newport, Caerphilly and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Total Blackout
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomNewport Phone
United KingdomCardiff Wi-fi

Community Discussion

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EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • d97182175 donald (@d97182175) reported

    @EE Done an upgrade in store as I have done previously. I have had to take phone back to store as I get no signal at my work. Can’t phone or text or receive texts. Manager at store looked at phone and told me it works fine! Frustrated!

  • MatthewSaggers Cllr Matthew Saggers (@MatthewSaggers) reported from Harlow, England

    @ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.

  • 5arah_Marshall sarah marshall (@5arah_Marshall) reported

    @EE The problem has now resolved, seems to have been a major outage but would have been useful if this had been on your website

  • _kalvin Kalvin Hendry (@_kalvin) reported

    @EE my wife has been on hold for over an hour to speak to someone to cancel a second line that shouldn’t have been set up in the first place. What is going on?!?

  • tweety89294 Steph (@tweety89294) reported

    @EE hi, I missed deliveries of my new tablet, my own stupid fault not checking texts on the tablet itself, but parcel has been "on its way back" to you for a while... any way you can let me know how to re-order/arrange a new delivery? Or do I have to wait for it to be returned?

  • d97182175 donald (@d97182175) reported

    @EE It says I will have good indoor and outdoor coverage but the reality is I don’t have any signal. Messages ping through once I hear home! Beeps when trying to make a call.

  • kassie_barker Kassie barker (@kassie_barker) reported

    @EE can anyone please help or get in touch? This is such a joke

  • Ruthie_lizzie Ruth Lloyd (@Ruthie_lizzie) reported from Glasgow, Scotland

    @EE hi my router keeps switching itself off and comes back on again-does this regularly, get max of 20 mins internet. I contacted an advisor through text but didn’t get a call back, no issues with line

  • tim_paver Tim Paver (@tim_paver) reported

    @EE just wanted to give you a shout out for the worst service I’ve experienced. I pay £13 a month for insurance since 2015 and I’ve been left without a phone for over a week, stayed in for 4 days awaiting delivery that has failed to turn up and still have no phone!! @MarcAllera

  • LondonBallerina Lauren Cuthbertson (@LondonBallerina) reported

    Oh no! @EE Our internet service has been totally cut out. Left with no idea as to when it might be resolved so clutching at straws on here to see if you might be able to help! I’m leaning out the window for one bar of 4G to send this. X