EE Outage Report in Penarth, Vale of Glamorgan, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Barry, Weston-super-Mare, Caerphilly, Newport, Pontypridd and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Cook
(@Martin_Cook_) reported
@EE The data top up was for a meeting nearly 3 weeks ago? IF, big IF, the data did update then its due to expire in a week anyway so pretty pointless? No worries, I learned my lesson, don't trust #EE I'll get a data SIM from my mobile provider @02, they give better service
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Al Pinches 🏴
(@Pinchy2906) reported
@ryan54752513 @EE @GooglePlay I had the exact same issue and managed to get on a live chat with a Google rep. After some disagreeing he forwarding all my fraudulent purchases to his hierarchy and it was sorted in 3 days. Yet to receive a physical refund but all the purchases says refunded.
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Richard Gale
(@Galrik31) reported
@OPPOMobileUK @EE What that you didn't do last time?? Why do I think the best brains of Oppo and EE will do better this time?? It's a poor, unresponsive, unreliable handset...
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Kristian Thomas
(@KrisThomas5) reported
@MartynJohn88 @EE You need to login and out mate happened to me wouldn't login for ages
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Sir Tommy Farmer 🗯
(@SirNotTomFarmer) reported
@ihibs @EE @bt_uk Dunno what it means and it doesn’t help but your ping should be less than 20.
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DFDSFADFA
(@BRYANGMALONDON) reported
@EE no EMAILS - but given a CASE NUMBER - This is me LITERALLY a guy who SPENDS 100 POUNDS per month on my PLAN for two years now and I GET THIS CRAP - TOOK my BLOOD PRESSURE on Monday as my face was HOT for hours talking to the phone and begging for HELP from EE -
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Anastasia
(@is_this_ana) reported
@EE can I please check where my final bill cheque will be sent? My old address appears on the invoice and I’m supposed to receive the refund of the credit on my account. Customer services phone line is on constant hold…
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DFDSFADFA
(@BRYANGMALONDON) reported
@EE and OH - the hotline agent that processed my UPGRADE on Saturday was KIND and nice.. but I emailed him MOnday about this problem AND ZERO REPLY ANYMORE - WELL SALE was done -- BUT let us see by 6 pm IF I GET AN EMAIL AND A CALL FROM EE that is 48 hours
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Lisalashes
(@Lisacshotmail) reported
@EE absolutely shocked at ur customer service, are ur staff ok! I order weeks ago a iphone, i then received 2 Separate conflicting calls from ur staff asking me to change the colour as what I wanted was sold out, i did that to now be told its a 28 day wait???
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Hayley Trimm
(@Trimmble7) reported
That’s me and my partner lied to by @EE when taking out phone contracts. Disgusting, the staff will literally say and do anything to get a deal without even thinking of the customer