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EE Outage Report in Penarth, Vale of Glamorgan, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 12/04/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Newport, Caerphilly and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomNewport Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

  • tanyasimoneox t🍉 (@tanyasimoneox) reported from Weston-super-Mare, England

    @EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Your service is an ABSOLUTE SHAMBLES!!!!! #EE

  • Frances91593645 Frances Russell (@Frances91593645) reported

    @EE am I the only person have signal drop all the time it’s driving me crazy and I you want to charge me £300 to cancel something that is unreliable

  • Demones42665075 Demoness (@Demones42665075) reported

    @EE, will always take calls when they want money, but, if there’s a problem, ‘suddenly’ no one is available. There is mo customer care. Cue the ‘advice’ not to criticise, and ‘sorry you feel that way’ dismissal, from EE.

  • Demones42665075 Demoness (@Demones42665075) reported

    @EE reduce service to PAYG users, they cannot make calls. Not that EE ever reads comments.

  • MrJayBreezy A. Karl-Heinz 🇨🇲 (@MrJayBreezy) reported

    @EE what is happening with your signal, it’s just dropped off my phone??? Can’t get any signal what so ever

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE My pay as you go pack has just renewed and the 15GB of data has not been added, why?!!! This is the umpteenth problem I have had with you people!!!! It is not good enough!!!

  • DSR_F11 🇬🇧 🇺🇦 🇬🇧 ⚡️ Duncs ⚡️ (@DSR_F11) reported

    @EE Can you help please. I have a phone which as BT Sport Ultimate as part of the plan, however I have yet to be able to watch it as it requires a BT Sport ID & none of the links sent either recognise the phone number as valid or allow me to create an ID using the phone number.

  • jv8 Javed Vohra (@jv8) reported

    @EE @21spike0 Having the exact same problem with gifting data. What is this workaround? Please help 🙏🏼

  • DSR_F11 🇬🇧 🇺🇦 🇬🇧 ⚡️ Duncs ⚡️ (@DSR_F11) reported

    @EE I did call in yesterday, but they seemed not to be able to help and were seemingly confused between add-ons and smart benefits. Is there anywhere I can find out how to do this.

  • AssosChelt Daniel McGiff (@AssosChelt) reported

    @EE Now home. Mobile data did not work at all whilst in FL. About to send you a DM. Please cancel and ensure roam further is not billed, due to failure to provide service.