EE Outage Report in Penarth, Vale of Glamorgan, Wales
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Penarth, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypridd, Pontyclun, Caerphilly, Weston-super-Mare, and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
TV | 21 hours ago |
|
Newport
|
Internet | 2 days ago |
|
Pontypridd
|
Internet | 2 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Newport
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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t🍉 (@tanyasimoneox) reported from Weston-super-Mare, England@EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Dan Dineen (@Daniel_Dineen) reported from Newport, Wales@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Leah Griffiths (@LRG0808) reported from Llantrisant, WalesSeriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Vale Cake Boutique (@VCBcom) reported from Barry, WalesSo annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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charlesTdale (@charlesTdale) reported from Penarth, Wales@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
EE Issues Reports
Latest outage, problems and issue reports in social media:
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WE WON THE FA CUP!!!!! (@Kirby2k) reported@EE Broadband has been totally down in PO14 3LR since 11am. Infuriating as I am working from home and every hour that passes is one I will have to make up later. Not easy with a newborn and a 4-year-old. Please sort it out ASAP and/or tell me when it will be fixed.
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❤️🔥🚒 (@swiftsbuddie) reportedEE public wifi is truly the worst, paid £8 for a day, it’s lasted like five minutes it keeps connecting and disconnecting again @EE
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Johnny (@ProgWinds) reported@EE At the end - apparently they can't send an engineer out without them giving me £100! Sounds well dodgy to me! The guy's name was James Gordon ...or so he said! So I'm still waiting for a resolution .... and a complaints procedure! Contacting MP and BBC next! 2/2
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Technicslover (@technicslover) reported@BritisherPaz49 Companies like @EE are the worst. Totally indoctrinated in woke culture. Accusing men of being ****, posters only showing non white people and having social campaigns rather than just being a comms company. Same with supermarkets pushing agendas.
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Billy Lenihan (@billy406) reported@EE I have a signal issue with my phone and have logged it twice on the app but no fault found. It says to call to speak about it further but the signal issue is so bad I can't call so how can I sort the issue?
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azzer (@superaddlm) reported@EE your promo for the Chromebook when purchasing the Google pixel phones is an absolute scam. Went to claim today and there was a limited number that could be claimed. Why was this not communicated at point of sale? Was told I had to wait 14 days to claim. Help?
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__lifeofpsalmmytee 🫶📸 (@Psalmmytee2) reported@England @EE @BukayoSaka87 Foden can never.
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Adam King (@TheLoneRanger00) reported@EE Well here's the thing. I am with you and I've never come close to those speeds. You sent an engineer who said there's nothing wrong and as long as I'm getting 200mb then that's acceptable. Well I'm not even getting that. I used to get 75mbs over wifi from a possible 80mbs.
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Johnny (@ProgWinds) reported@EE @BT_Openreach Please send your complaints procedure and the email address of your Chief Executive Officer! I am escalating this to the top! My next door neighbour is in the same boat and she works for the NHS as an emergency attender and currently has NO web access because of your incompetence
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Donald Dyer.Backing UTAG (@arsenemustgo) reported@carlitaswayy @BOFClareriviera @EE Update on the EE issue,having just spoken to Taxiworld they have confirmed the issue with the internet signal around CG and strand is a mast has gone down,EE has confirmed to them it is not a priority 😩So carry on with my plan B until EE resolve the issue.