EE outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, Cardiff, Pontyclun, Weston-super-Mare, and Barry.

City	Problem Type	Report Time
Caerphilly	Wi-fi	1 day ago
Pontypridd	Phone	3 days ago
Newport	Wi-fi	7 days ago
Cardiff	Internet	7 days ago
Caerphilly	Internet	8 days ago
Newport	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Mark Rees PT (@markreesPT1970) reported 3 minutes ago from Barry, Wales

  @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

• 
  Robert Purvis (@robertpurvis) reported 7 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Mark Rees PT (@markreesPT1970) reported 7 minutes ago from Barry, Wales

  @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

• 
  Mark Rees PT (@markreesPT1970) reported 7 minutes ago from Barry, Wales

  @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

• 
  Mark Rees PT (@markreesPT1970) reported 10 minutes ago from Barry, Wales

  @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

• 
  Vale Cake Boutique (@VCBcom) reported 11 minutes ago from Barry, Wales

  So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

• 
  charlesTdale (@charlesTdale) reported 17 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  CM Kerplunk (@Rivers_Slowmo) reported 17 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Angela Sweeney (@angelawales) reported 21 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Sally Evans (@PerformandGrow) reported 22 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 30 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Leah Griffiths (@LRG0808) reported 35 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Samantha (@Samanth82113398) reported 36 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Jules Morgan (@thejoolzman) reported 38 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  cheryl (@cherylockerby) reported 40 minutes ago from Barry, Wales

  @EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago

• 
  Connor Botwright (@ConnorBotwright) reported 44 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Ash Lister (@AshL93) reported 46 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Allan Rees (@welshpolitical) reported 46 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  aaron (@Azz_Culbertson) reported 51 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Chris Lent (@MrChrisLent) reported 54 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Martin Moore (@Dream_Sculptor) reported 3 minutes ago

  @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

• 
  CB (@ConkusBonkus) reported 3 minutes ago

  @EE Do you have any online live chat service or email I can use for support? Please do not give me a number to call, I can't talk over the phone.

• 
  J (@Daylightfire) reported 5 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  BNAG (@_BNAG) reported 5 minutes ago

  @EE how hard can it be to cancel my broadband!? My new provider couldn’t get you to do it. You couldn’t do it when I rang up, I was told I’d be contacted when it could be done, it’s been three days and nothing. This is ridiculous.

• 
  Daryl (@D_Paskell) reported 7 minutes ago

  @EE I need to change my inclusive extra but your app is down. How do I do this?

• 
  Paxo666UK (@Paxo666UK) reported 9 minutes ago

  @EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G

• 
  Geordie-InOz85 (@ToonFan85) reported 9 minutes ago

  @EE absolute shame you. Do the right and end the contract or just put a pause on it until he gets himself sorted. @Ofcom #DoTheRightThing Please reshare to help my mate out.

• 
  Liam Parry (@liam_spx) reported 17 minutes ago

  @EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it

• 
  Michael Kitchener (@eventsbykitch) reported 20 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  tony roberts (@trobbo38) reported 21 minutes ago

  @EE shocking customer service, shocking service