EE Outage Report in Penarth, Vale of Glamorgan, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Barry, Pontypridd, Weston-super-Mare and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Newport |
||
| Newport |
Internet | |
| Cardiff |
Phone | |
| Newport |
Phone | |
| Newport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Davidson
(@DavidsonLizz) reported
@EE is the DE6 1QY area ever going to be fixed?? it has been off for days now and your incorrect 16 hours to a fix message is still there, no info at all as to what the issue is or why it isnt fixed, or even when?? a company like this that has no information, what a joke.
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Debjeet Roy
(@RoyDebjeet) reported
Amount included in bill which has never been discussed. I'm with EE for more than 3 years irrespective of continuous network issues, but still I'm being cheated with bill. Extra £70.38 need to remove from my latest bill immediately. HIGHLY UNHAPPY. Case Number - 18079079 @EE
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Gary Turner
(@supergaz1982) reported
@EE Seems like another outage of signal where I am......oh how wonderful. Be nice to get notified about these things
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Olive 💙 🇺🇦
(@Olivia158) reported
@EE Your Customer Service is horrendous. I called up for an upgrade and they couldn't care less if I left the network. I've been with EE for over 20 years when it was One2One & then T-Mobile! Bye bye. Hello @TheO2
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Sub Effect (in the sub-woofer world)
(@Sub_Effect) reported
It's been a year of dropped calls! A year of: "MyPlace update: Just to let you know, we have a problem near My Place *** which may be affecting service in the area. Everything should be back to normal within 7 hours. We will continue to keep you updated." @EE
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jordan livesey
(@CurnalCoconut) reported
@EE Guess I am gonna have to find a nexus device instead, talkback has issues on the latest versions of android
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Kelly Allen
(@KellyAllen01) reported
@seatzie Oh that’s amazing. I’m pay 22 for sim only on three but it does not work. I never have reception. I fancy @EE as they seem to always be good at festivals etc.
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🍓 🎀 𝒫🍩𝓅𝓅𝑒𝓉 𝒥 𝒲𝒾𝓁𝒹𝑒 🎀 🍓
(@j_poppet) reported
@EE hi there, I haven't been able to make or receive calls all day, is there a service issue? Thanks.
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James
(@jimwalk13) reported
@EE Hi team. I received a text from EE last week advising there would be disruption to the network in Wandsworth. Can you advise how long until this is resolved? Been having issues making and receiving calls the past few days.
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PD
(@PlagueDR1619) reported
@EE you're customer service is absolutely atrocious for people with disabilities, your company is abelist, disregarding of people's conditions and left with unnecessary stress and torment for months. Your company is a joke, just like your service assistants.