EE Outage Report in Penarth, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Barry, Weston-super-Mare, Cardiff, Caerphilly, Newport, Pontypridd and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Internet | |
| Weston-super-Mare |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Caerphilly |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Harrison
(@sarahharrison86) reported
@StarWalf @tescomobile I wouldn’t recommend Vodafone to anyone. Totally garbage network and customer service. I moved to @EE and haven’t looked back.
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Sue Bennett 🌻🐈🧡🙋♀️
(@Saintbelle2016) reported
from
Milton Keynes, England
@EE I upgraded using my phone on 29 Jan. I just accepted the offer as EE sent by mailshot text. Realised too hasty. Called 29/1 re issues & contract. I was told to email. I did on 2 Feb and chaser. I wanted to amend contact. No response. Spoke to EE 10 days ago. They said too late.
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tina young
(@tinayoung3) reported
@EE Why is the signal so bad currently in Bexhill? All 3 of us have one bar or none? been like this for a few days.
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Ian Jackson
(@ianjackson84) reported
@EE Hi, since Sunday our phone and 4G signal have both been much weaker than usual (south Birmingham area), is there anything happening with the network that might have caused this?
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Mrs B💙
(@MrsB6574) reported
@EE It was only last night but I’ve never done an upgrade online before just want to make sure it’s not stuck or anything I would really appreciate it being delivered tomorrow lol
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hello human
(@porcinesludge) reported
@AEWMike @tescomobile @EE If they change your contract they are breaching your contract and you can cancel. I was with them and they upped my picture message cost, so I told them I wanted out, also because they breached I got to keep the phone. Then I went sim only and bought a phone outright.
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...
(@KxQSlayer) reported
@tescomobile @EE and @bt_uk got some explaining to do, the pair of you. Especially when I was promised a price and you’ve inflated it. You didn’t have to, you just did. How about you sell you services and not join crowd? Keep the price down
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SwarveStudios
(@SwarveStudios) reported
@tescomobile I was with tesco for 4 years, i switched to EE (most 4G coverage in the uk btw..) to consolidate my home broadband, tv and mobile into one bill. Worst mistake. @EE say most coverage but that doesnt account for quality of coverage, so many times you have "4G" but no signal bars---
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Ivette nyxabelle
(@RubySplashy) reported
@DLbi12John_boy @EE @mattyhighamZA Yep. You refuse to pay the raise and essentially cancel the contract without paying any cancellation fees
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Ｊｏｈｎ Ｃａｓｓｅｒｌｙ
(@DLbi12John_boy) reported
@EE @mattyhighamZA Kind of makes a mockery of the word "contract" though doesn't it? If the customer changed the amount they paid you you would penalise them for breaching that contract. Contracts work both ways.