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EE Outage Report in Penarth, Vale of Glamorgan, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 12/26/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Pontypridd, Penarth, Cathays and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomPontypridd TV
United KingdomNewport Total Blackout
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Barry, Wales

    So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • tanyasimoneox t🍉 (@tanyasimoneox) reported from Weston-super-Mare, England

    @EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Drewstoopher Drew Morgan (@Drewstoopher) reported

    @EE Hey! I have two questions; 1) As a broadband customer, am I affected by price rises? If so, how much and how will I be informed? 2) If I got a new SIM Only deal today, would that be affected by April price rises?

  • Ayalla Sharon (@Ayalla) reported

    @EE letter re suspension notification for my mother’s mobile account. Can’t figure how to speak to a human to let you know she passed away in January. Can you help?

  • lorrainecri1954 madwoman in the attic (@lorrainecri1954) reported

    @EE @thePHILLOCKETT If only we could rely on you to connect us. Still waiting for help, Still being ignored. Complaint made, Still no response. If I cancel my direct debit, will that get attention?

  • WHGolfCoaching Warren Harris Golf Coaching (@WHGolfCoaching) reported

    @EE I appreciate an inflation increase is inevitable, but I don’t expect you to take the mick of a very long standing customer in increasing my bill by nearly double the inflation rate. Not on.

  • lorrainecri1954 madwoman in the attic (@lorrainecri1954) reported

    @EE Still waiting for help.

  • leesymons Lee Symons (@leesymons) reported

    @EE A colleague of mine spoke to one of your agents last week about how poor it was and its not got any better this week. I am not in that area now

  • Lanankuras Agris Bečmanis (@Lanankuras) reported

    @EE never ever order, preorder anything from EE into for pickup in their stores. EDINBURGH princes street not giving a thing about SamsungS23U. PS5 ADD on pickup in store. Nothing mentioned even about what to get it out. Juat because of DPD know theres stuff in store 1/2

  • BeesonLyn Tinkerbell (@BeesonLyn) reported

    @EE absolutely fantastic customer service from Tom at Festival Place Basingstoke today. Sorted me out a new deal at a cheaper price. Could not have asked for anymore. Credit to EE.

  • ghoulish__uk Ghoulish 🔮 (@ghoulish__uk) reported

    **** off @EE charging me an extra £8 a month due to inflation, absolute bastards

  • d1anes Dotty (@d1anes) reported

    @EE why does my non smart mobile and my friends non smart mobile now have issues? The issue is when we make outgoing calls, it rings the person answers and they cannot hear us. This was all working before.