EE outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent EE outage reports came from the following cities: Cardiff, and Weston-super-Mare.

City	Problem Type	Report Time
Cardiff	Internet	4 days ago
Cardiff	Wi-fi	27 days ago
Cardiff	Wi-fi	29 days ago
Cardiff	E-mail	1 month ago
Cardiff	Total Blackout	1 month ago
Cardiff	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 3 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  sheryl fussell (@chickenshed24) reported 8 minutes ago from Rudry, Wales

  Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

• 
  Robert Purvis (@robertpurvis) reported 10 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  sofia (@sofiaBswaine) reported 15 minutes ago from Barry, Wales

  @EE I’ve got no signal at all ? It’s suddenly gone

• 
  Rhys (@TheRhysCooper) reported 19 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Ash Lister (@AshL93) reported 27 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Lee Lewis (@lee_a_lewis) reported 28 minutes ago from St. Athan, Wales

  @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 30 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Mike Walmsley (@mikewalmsley11) reported 31 minutes ago from Barry, Wales

  Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

• 
  Nörm•i•am (@storrmin571) reported 37 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Heidi Wurst (@Heidi_Wurst) reported 38 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  Sally Evans (@PerformandGrow) reported 38 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

• 
  Ade (@Bubwal) reported 39 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Ross Maisey (@TweetterRoss) reported 43 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Rhys Cooper (@TheRhysCooper) reported 43 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Anthony Pesticcio (@TheRealBerty) reported 45 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Karma Samsara (@CarolwalesKarma) reported 50 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Ross Maisey (@TweetterRoss) reported 51 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 56 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Mark Rees PT (@markreesPT1970) reported 57 minutes ago from Barry, Wales

  @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@upstairlab) reported 5 minutes ago

  @EE I placed an order on your store. You took the payment twice. First time it gave me an error but still took the payment. 2nd time it worked. Any help?

• 
  moonpunk (@moonpunk) reported 5 minutes ago

  @tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!

• 
  Jonathon (@J_onathon) reported 9 minutes ago

  @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

• 
  ChrisM (@chrismaddison74) reported 12 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

• 
  human (@GarethSalisbur1) reported 12 minutes ago

  @DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further

• 
  Not Now Dave (@not_now_dave) reported 15 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  Lennox Richardson (@lennyrfc) reported 16 minutes ago

  @EE why have I only got one bar of signal strength in my location? From the so called best network in 🇬🇧 I’d expect slightly more..

• 
  Liam (@kestrel89B) reported 21 minutes ago

  Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

• 
  Darrell fletcher (@Fletchmeister81) reported 23 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  Mark Randall (@MarkyTalk) reported 23 minutes ago

  @EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.