EE

EE Outage Report in Penarth, Vale of Glamorgan, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 03/04/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Barry, Pontypridd, Weston-super-Mare and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasonmaddocks01 Jason Maddocks (@Jasonmaddocks01) reported

    @EE just had an idea for the new year. Good broadband is dependent on your income. How about introducing a service where us customers can add a few pound a month extra on our bill to accommodate increase those on a less fortunate income? Just a thought 🤔

  • sachinsthakrar Sachin Thakrar (@sachinsthakrar) reported

    @O2 making life difficult to (a) update my IMEI number and (b) obtain a Proof of Usage?! @EE @VodafoneUK need a new customer??

  • sugiliterose ً (@sugiliterose) reported

    @EE no. they down automatically.

  • alexisraphael Alexis Raphael (@alexisraphael) reported

    @EE I’ve just got to Brazil and I’m being asked to pay £5 for 8MB data when on your website it says £6 for 150mb of data. Also network won’t connect .who can help as I’m not paying £1.80 a minute to call customer service . I’m stuck with no phone

  • leefieldracing Lee Field Racing (@leefieldracing) reported

    Hey up guys @EE . Any reason saddam hussain got a signal when he was hiding out in a cave for months on end and the old boy with the beard bin laden had one in his box room were he hid out , but i have one bar here and cant get online at all

  • thomas_beswick Thomas Beswick (@thomas_beswick) reported

    @EE hi I might be transferring to your network tomorrow and bringing my own number (I have the PAC code!) I have a ee sim now if I put £5 credit on it today then do the pac code thing will the credit still exist or not??

  • apwOfficial apw (@apwOfficial) reported

    @EE I keep getting these messages saying there is a problem then get this one. MyPlace update: The problem near Home has now been fixed, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150. Can you advise ?

  • biggerhalf graeme (@biggerhalf) reported

    @EE Hi Peter. Wifi calling just seems never to kick in. I can only make/receive calls at one end of my house but wifi calling doesn’t seem to allow me to do it anywhere else. I never see the ‘wifi calling’ text at the top of my phone. It’s definitely switched on in settings.

  • _bakeoff Cake n Bake (@_bakeoff) reported

    @EE Hey, please can you confirm whether or not there is a signal issue in the HD9 area? My husband and I both have no signal at all at home and usually don’t have a problem. Can’t make work calls. Thanks.

  • MsRJackson1 Rachel Jackson (@MsRJackson1) reported

    @EE It is being “looked in to”. We have the Royal Mail tracking proving that it was delivered, and in the meantime we are £600 down. We have bills to pay and no money to pay them!