EE outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, and Pontypridd.

City	Problem Type	Report Time
Newport	Internet	1 day ago
Cardiff	Wi-fi	2 days ago
Cardiff	Phone	3 days ago
Newport	Internet	4 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 2 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Leah Griffiths (@LRG0808) reported 6 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Angela Sweeney (@angelawales) reported 15 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Daniel Thomas (@dklthomas6666) reported 16 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Mark Rees PT (@markreesPT1970) reported 17 minutes ago from Barry, Wales

  @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

• 
  kebab (@kenandavestone) reported 17 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Mike Walmsley (@mikewalmsley11) reported 18 minutes ago from Barry, Wales

  Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

• 
  CM Kerplunk (@Rivers_Slowmo) reported 20 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  Desta Omar (@desta_omar) reported 22 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  t🍉 (@tanyasimoneox) reported 29 minutes ago from Weston-super-Mare, England

  @EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 30 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Ty✌🏾️ (@Tyrone_PT) reported 32 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Nörm•i•am (@storrmin571) reported 32 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Karma Samsara (@CarolwalesKarma) reported 35 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  Jack Rickus (@4rickus4) reported 38 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Ade (@Bubwal) reported 40 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Ross Maisey (@TweetterRoss) reported 44 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Andy Petersen (@AndyJPetersen) reported 49 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Jules Morgan (@thejoolzman) reported 58 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  ski (@jordtho) reported 60 minutes ago from Barry, Wales

  @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Hawkins (@hawkins_carole) reported 3 minutes ago

  @EE What the heck are you playing at now - a text message to be sent every time one wants to see emails and you state send text to the email address you can't get into without the passcode - what idiot in your company dreamed this mess up.

• 
  Shmug🤫 (@shmug83) reported 3 minutes ago

  Switchin wifi provider. This other company gotta lot to answer to really, even if they still working on it. No internet for 3 weeks as a paying customer is bangers. Jus glad there was thee @EE ppl there today. 50£ gift card. To shhhpend any where. Unlimited data sim. 20£ off for a whiile.

• 
  Shane (@Beasty177) reported 4 minutes ago

  I’ve never known signal to be so bad on @EE as it has been for the last few months. Constantly one or two bars and calls cutting off.

• 
  Beth Fairweather (@b_lfairweather) reported 4 minutes ago

  @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 6 minutes ago

  @EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞

• 
  Shaun Adams (@shaundadams) reported 6 minutes ago

  @EE This doesn’t help. There is no guidance advice just a vague claim. I cannot trust the information provided. I was offered a call from EE, I provided my details and have heard nothing. Given the size of your organisation this all reflects very poorly.

• 
  Salty Taterz (@SaltyTaterzz) reported 8 minutes ago

  Why has @ee signal and 5g has gotten terrible the past couple years? Going to have to take my business lines elsewhere if it doesn’t start improving

• 
  Too Tall (@TooTall03965500) reported 16 minutes ago

  @EE No point really. It’ll be fixed when it’s fixed, and then it’ll be countdown to the next issue. I’m not going to regurgitate the same old comments, but after nearly 20 years of zero improvements to the signal in all my area, and excessive annual tariff increases, I’ve had enough.

• 
  PushbackUK (@PimPGA) reported 22 minutes ago

  Hey @EE, this is now the 4th time in 2 weeks that my internet connection went out. I use my own router so I am assuming that you're doing something to make it fail. I pay for internet, not for your router, so stop pulling this ****.

• 
  Xander (@xanderwasserman) reported 22 minutes ago

  @SomeUKTeslaGuy @EE Might be a stupid question, but have you considered @Starlink?