EE outages and service status in Penarth, Wales
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Penarth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (38%)
- Wi-fi (38%)
- E-mail (13%)
- Total Blackout (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Penarth, Wales
The most recent EE outage reports came from the following cities: Cardiff, Weston-super-Mare, Barry, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 8 days ago |
|
Cardiff
|
Wi-fi | 10 days ago |
|
Cardiff
|
14 days ago | |
|
Cardiff
|
Total Blackout | 16 days ago |
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Cardiff
|
Internet | 16 days ago |
|
Cardiff
|
Internet | 17 days ago |
Community Discussion
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EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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aaron (@Azz_Culbertson) reported from Cardiff, Wales@EE been no signal in North Cardiff for 2 days now
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Mike Walmsley (@mikewalmsley11) reported from Barry, WalesHello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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Angela Sweeney (@angelawales) reported from Alway, Wales@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
EE Issues Reports
Latest outage, problems and issue reports in social media:
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bec (@becsav1) reported@EE feel for the elderly and more vulnerable people who get these offers pushed on them when they simply want to cancel their contracts.
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Andrhu (@ALivMusico) reported@EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?
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Fi (@LetsTweetPotter) reported@EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in
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Lindsay Brunt (@Lindsay_Brunt) reported@EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave
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Kev (@vpharm) reported@EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help
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n (@nigsnooker) reported@EE @GaryGaryweir11 Why is there so many issues with EE on twitter problems with everything like signals,bills, broadband etc so EE do something
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Suz Jamieson 🏴 (@SuzJamieson) reported@EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.
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Rachel Bullen (@Rach_M_B) reported@EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.
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Rootezroo (@Root_Ezroo1) reportedOoooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS
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Kev (@vpharm) reported@EE ee are aiding criminals. They allowed someone to claim to live at my address! They have NEVER lived in my community let alone my HOME! EE are doing this on purpose & EE should be fined!