EE Outage Report in Penarth, Vale of Glamorgan, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Caerphilly, Barry, Pontypridd, Weston-super-Mare and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Phone | |
| Newport |
Internet | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
-
Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
-
Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
-
sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
-
cheryl
(@cherylockerby) reported
from
Barry, Wales
@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Moore - Security Consultant
(@Paul_Reviews) reported
@EE Appreciate your reply, I'm just not sure how talking to customer services will help. Two different phones, two sims in a dozen locations... neither has anything resembling a useful service. Unless we use WiFi calling, it's basically useless.
-
jess .ᐟ ⋆｡°✩
(@MEENAJUTLAS) reported
@EE no this is ridiculous. it went down on boxing day, then two days after that, then again now. my baby will not sleep without her sleep aids which she needs wifi for. i will not be paying the bill. the fact that i haven’t even been with you guys for a month yet is… wow
-
Russ Gregory
(@Russ_Gregory) reported
@EE @totallyfinished Broadband outage
-
Dene
(@Dene2018165) reported
If you want internet don’t use @EE . Changed from normal EE to Fibre Broadband, total chaos and rubbish backup! Promised four times to sort problem and email. Not a peep from anyone.!!!
-
Shannσn.ℓσuisε❤
(@ShannoonCxx) reported
@EE I topped up my grandads phone today with £20, but his phone is telling me that he has no credit. Is there a way to check if his SIM is still active as 150 doesn't work? He's not used the phone in a while but is in hospital, so we want to make sure he can call people
-
sean the cabbie
(@northolt3103) reported
@EE @Paul_Reviews It’s not only Paul, every black cabbie in London is having problems with EE as you’ve been told on numerous occasions!!
-
Marie Marshall
(@mariemarshallxo) reported
@EE worst customer service I have ever experienced ! Terrible WiFi and stuck with a phone and watch my husband didn’t want!! Thank god for @virginmedia allowing us to come straight back as customers and showing what customer service actually is!
-
Dave Reddy
(@dreddy2) reported
Why does the customer service automated service on the phone take you through all the options for your enquiry then tell you the office is closed @EE why not tell you at the beginning.
-
Gary 🤪
(@GazzaGinger) reported
@EE help me set up a new Apple Watch please. I have no sim service that I had on my last model. Ta
-
Mark Bleach
(@BlastItBle8chy) reported
@EE @Paul_Reviews And in central Swindon SN1 we have a huge black spot in data network coverage for the past 5 years. No amount of customer service “chats” have ever resolved this.