EE Outage Report in Penarth, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (40%)
-
Phone (35%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Weston-super-Mare, Cardiff, Newport, Caerphilly and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
Phone | |
| Cardiff |
||
| Cardiff |
Wi-fi | |
| Newport |
Wi-fi | |
| Caerphilly |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
-
Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
-
Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
-
sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
-
Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
-
Lee Lewis
(@lee_a_lewis) reported
from
St. Athan, Wales
@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
-
Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Aileen Burnett
(@DrBikedo) reported
@EE hi on holiday in USA. Got roaming pass activated but today we’re struggling to use data. Pls help!
-
Dj Murphy
(@djmurphykavos) reported
@EE No , LS25 5LH no service or signal !
-
Papahetfield
(@darrenharley43) reported
@EE I need some help please. My pack is due to renew tomorrow, however I have already been charged the £1 this afternoon and it has not reset my calls, texts or data for the week.
-
HKB
(@Helenb1973) reported
@EE just wastes 30 mins in your Nugent retail park store to ask for help factory setting my phone and the manager didn't even know how to do it!
-
Raul Lopez
(@rlpartida) reported
@EE Hey Chris, yes I managed to solve my problem through the phone number
-
𑁍`•..☕︎📚𑁍
(@ardentlybookish) reported
@EE no I haven't. I was told to "bare with" which is the solution you always have. No proper help or answers. I'm kind of sick of it.
-
Mike Hall
(@HallOfHerts) reported
@EE Doesn't bother me! Just strikes me as odd that a. You send a text to a number not on your network asking for feedback that they can't reply to, & b. effectively block feedback from anyone who decided not to migrate. Seems your missing an opportunity!
-
SDOACG
(@secretdiaryofcg) reported
@EE…. so had to call u from other mobile yest- on the 0800 number as your 0207 number isn’t working. Was on hold 4 half an hour till my call was answered. Plan apparently unsuspended. Phone still not working ….
-
Patrick
(@patrickseurre) reported
@EE I'd be curious to know how you think placing looooong unskippable adverts in youtube videos and pissing off potential customers is going to end up with more people wanting to use your services? It's annoying. It's unwanted. It doesn't work. Please stop.
-
Steve Hunter
(@OnlySteveH) reported
My Google Pixel 6 charge point has become worn so it doesn't always accept a charge. Annoying since it is a very new phone to me and I need a reliable one. I'm not buying a GP7 at those prices! Dunno if @EE can help me. #googlepixel6 #google