EE

EE Outage Report in Penarth, Vale of Glamorgan, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 02/19/2026 10:35

February 19: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, Cardiff, Barry, Weston-super-Mare and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomPontypridd Wi-fi
United KingdomNewport E-mail
United KingdomPontypridd Wi-fi
United KingdomCardiff Internet
United KingdomNewport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tinymisspickle Ruby’s mum (@tinymisspickle) reported

    @EE Hi Mark, nope, that’s not working either as my number’s no longer an EE number (I left because of the network problems!). Any other suggestions please? Or can you do something at your end to remove my number from your database please?

  • Colette09632466 Colette Kirk (@Colette09632466) reported

    @EE Hi Neil - I managed to speak to a helpful guy in your Plymouth tech team.He went through lots of diagnostics with me. It seems that my phone will not connect automatically to a network so I have to scan and select one which will allow me to use data. Strange - Samsung S10.

  • JORegan91 Joe O'Regan (@JORegan91) reported

    @btsportfootball @EE again the sports package I pay for won’t stream to the tv. Any help this is the second time it has done it

  • hollymcleod0309 Holly (@hollymcleod0309) reported

    @EE I upgraded my pay monthly plan but wasn’t told when it would start. I received a temporary SIM card and that’s it - can you help please

  • IGot5orrrrrnIt Yehudit (@IGot5orrrrrnIt) reported

    Ok so @EE you are the first network who doesn’t let me view picture messages on my phone! You say I’ve gotta log into an inbox and that doesn’t even work?!

  • Tom_712712 tom (@Tom_712712) reported

    @GeeBra9 @EE I can’t view mine just now, possibly a linked issue? I’ve got a callback in one hour and I’ll ask them to look into my bill. I’ll let you know if they give any tips for how to view it!

  • GuruOfMattitude A Demon Quiche (@GuruOfMattitude) reported

    @EE Hi Sarah, I think it’s an issue on BTs end to be honest. I’ve seen a lot of reports of it. I can log in, load up the programme and then it just starts buffering after 20 seconds. I don’t blame EE at all.

  • MajorP722 Luke Payne (@MajorP722) reported

    @EE I have just checked my ee account and it shows I have btsport add on but when I login with my credentials it's says no account recognised, I was watching it fine yesterday morning but now I'm kicked out.

  • Danielpbrown101 Daniel Brown 🐻🐜 (@Danielpbrown101) reported

    @EE get your upgrade system sorted 1 hr in store fully ready to upgrade but the system went down. Now I need to come back into town. Be better

  • revjw2015 JW (@revjw2015) reported

    @wozHey99 @barneyrednews We were discussing this at the last match. My son & I are with @EE. We never get a signal at Old Trafford yet our friends on Vodafone do. I haven’t changed provider for decades but other customer service issues mean I probably will when my current contract runs out.