EE Outage Report in Penarth, Vale of Glamorgan, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Weston-super-Mare, Caerphilly, Rhoose and Pontypridd.
City | Problem Type | Report Time |
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Wi-fi | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed
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aaron (@Azz_Culbertson) reported from Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Rhys (@TheRhysCooper) reported from Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Gill Howells (@gilliehowells) reported from Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Angela Sweeney (@angelawales) reported from Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Chris Lent (@MrChrisLent) reported from Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales
@EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?
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Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Mike Walmsley (@mikewalmsley11) reported from Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Angela Sweeney (@angelawales) reported from Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mount Parnassus (@MountParnassus) reported
@EE I've resolved the problem. That wasn't the point. If you are trying to call customers and your outbound number of coming up as spam then you have a systemic issue that you should raise with your Director of customer success (or equiv).
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Miss W (@english_dw) reported
@EE hello, I’m trying to unlock my iPhone but having trouble logging in to MyEE - is it broken or is this just because I’m trying to go to another network?
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Informed Consent (@Data__Driven) reported
@EE The update on the delay is specific for iPhone 13 pro max models. My model is the iPhone 13 pro. Why is it that all my family & friends have received their phones & I haven’t? They are the same model! The communication from EE has been poor.
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Racheal Basi (@BasiRacheal) reported
@english_dw @EE Please contact darkwebslant on Instagram they will help you unlock your IPhone fast
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EFCSD (@EFCSD5) reported
@EE any chance of telling customers the truth from the start. Known issue with one tins to samsung watches via esim since 19.09.21. Yet you said nothing I really hate fibbers
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TheKenClarke (@TheKenClarke) reported
@EE help!! New customer, trying to add 2 more lines to my account, your website doesn't work, your customer service team told me I had to wait 3 months - that makes no sense if I can go online again and sign up as "2" new customers!
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Chops on (@matelotfionn) reported
@EE what's the issue with the signal in the Gosport (PO12 3BY) area? What's going to take 2 days to repair and am I going to be charged for having no signal for 3 days?
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Shaun Charlton (@ShaunCharlton6) reported
@EE what's going on with the signal in hebburn it's so bad. Normally have full scale but only getting 1 bar then dropping out. It's been this way about a week sort it out please
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Ell Ben (@r0seario) reported
@EE hi there, I’m away on holiday but forgot to activate my roaming on my phone before I left - can you help me please?
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Ollie King 🏳️🌈 (@eclecticeden) reported
Difference between @EE’s customer service over the phone and in store is immense. Different answers to the same questions. Over the phone is professional and helpful, in store complete opposite.