EE Outage Report in Penarth, Vale of Glamorgan, Wales
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Penarth, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypridd, Pontyclun, Caerphilly, Weston-super-Mare, and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
TV | 3 days ago |
|
Newport
|
Internet | 4 days ago |
|
Pontypridd
|
Internet | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Newport
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
-
jude wood (@judiththomas4) reported from Cardiff, Wales@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales@EE am trying to pay my phone bill but I can’t. Can someone help
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Morning. No signal in Cardiff. Any known issues?
-
Uncle Fester (@stewpalm) reported from Wenvoe, Wales@EE Shite service from you today. Not impressed
-
John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
-
sheryl fussell (@chickenshed24) reported from Rudry, WalesStill no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
-
Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
Andy Petersen (@AndyJPetersen) reported from Cardiff, WalesWhen do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
-
Samantha (@Samanth82113398) reported from Cardiff, Wales@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Mark Rees PT (@markreesPT1970) reported from Barry, Wales@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
-
ski (@jordtho) reported from Barry, Wales@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Gary Lavery NLP (@garylaverynlp) reportedWhy don’t the advisors at @ee contact centres announce WHY I AM CALL UP to each other, instead of blind transferring calls NIGHTMARE, I’ve now had to explain 4 TIMES the reason for my call and still no solutions. 0ver 1 hour trying to find a solution. #CustomerService …
-
Rachel Fox (@rachelkfox_) reported@EE you need to answer me on your chat or on here or somewhere. I'm 2 weeks without a phone yet paying the whole time - unbelievably bad service in all ways!
-
DaelpixPhotography 🎣📷🎥 (David) (@DaelpixPhotos) reported@kayderella @EE We have our Broadband with them. Never had a problem
-
Paul (@paulbond86) reported@EE customer service are shocking happy to set a mobile contract in a wrong name, not so helpful when it comes to correcting it.
-
Gary Lavery NLP (@garylaverynlp) reportedHow is it when I want to make a CUSTOMER COMPLAINT and score the service, I don’t get the text message? Blind transfers, very naughty, explained the issue 4 times to unaccountable staff !!! @ee @Ofcom
-
Kivia Martins (@kivia_m) reported@EE it’s outrageous to hear that I have to wait 4 working days to have my internet back. You are a PHONE company so the least I expect from you is to send your engineers ASAP to fix your consumers issues. Absolutely disrespectful! I’m contacting OfCom now!
-
beth (@methflaps) reported@kayderella @EE The fact that their systems didn't pick up the fraud is shocking. They should have a fraud team - open a complaint and keep it open no matter what
-
Alastair (@acvc90) reported@EE Who validated your marketing claims of being the “UK’s best network”? On @VodafoneUK I could comfortably hotspot and work from the train. On your network it’s mostly unusable 3G.
-
Dean Vipond (@DeanVipond) reported@EE Thanks for following up. I hit “like” to acknowledge the reply. I did a bit of Googling and it looks like the smart router doesn’t support WiFi 6. Thanks.
-
Shared Ground (@SharedGround) reported@EE You made me create unnecessary e waste by advising that my issues with your service were caused by the age of my router. The new one has the same issues, is identical to the one I sent back to you. Criminal waste of resources.