EE

EE Outage Report in Penarth, Vale of Glamorgan, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Penarth, Vale of Glamorgan, Wales 06/07/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penarth, Vale of Glamorgan, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Weston-super-Mare and Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • dklthomas6666 Daniel Thomas (@dklthomas6666) reported from Newport, Wales

    @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

  • MaartenSleeckx Maarten (@MaartenSleeckx) reported from Victoria, Wales

    @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

  • desta_omar Desta Omar (@desta_omar) reported from Cardiff, Wales

    Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

  • thejoolzman Jules Morgan (@thejoolzman) reported from Penarth, Wales

    @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • simonkidwell Simon Kidwell (@simonkidwell) reported

    After porting my number, I had a persistent issue with incoming calls that my previous provider couldn’t fix. Since moving to @EE, their outstanding customer service took the time and care to resolve it. Impressed!

  • CCFCFR1 CCFC FR (@CCFCFR1) reported

    @Cymru @EE @LiamJCullen What game were you watching I thought he was poor compared to how he’s played recently for wales

  • Bluebird131999 Rhys Grant (@Bluebird131999) reported

    @Cymru @EE Didn’t play bad, but wouldn’t have been my choice. Sorba or Wilson personally.

  • MarleyBoxer14 Boxer dog... (@MarleyBoxer14) reported

    @dshensmith @ThreeUK @EE To be honest I don’t know of a decent mobile Company in the UK. I have tried all of them, they are equally as bad as each other. But as normal us British don’t say a word and put up with appalling customer service but pay the price.

  • Big_Grumps Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Big_Grumps) reported

    @EE I can't even just re-add the hd&4k through the app. It forces me to start a while new tv order and then tells me I already have an open order, which I don't, so I can't do it. Your app is absolutely useless. It never works and your website is worse.

  • djmmciver dan mciver (@djmmciver) reported

    @EE im starting to question why I shop with you iv just received my switch and its been opened the seal is broken

  • MarcWinsland Marc 🏳️‍🌈🚍📚 (@MarcWinsland) reported

    @EE So, all in, I've spent the equivalent of two working days on the phone – only to learn four months later that the original issue was never fully resolved, and your incompetent systems have cost me £159. Gonna chuck in the equivalent of two days' wages for so much wasted time?

  • MarcWinsland Marc 🏳️‍🌈🚍📚 (@MarcWinsland) reported

    @EE Yeah, an hour later, I learned that the bright spark who cancelled my old account shut down the services but not the billing. Mind you, that account was only abandoned because it took 4 weeks for you to realise you couldn't process a change-of-address.

  • MarcWinsland Marc 🏳️‍🌈🚍📚 (@MarcWinsland) reported

    Been on the phone for an HOUR trying to get to the bottom of duplicate direct debit charges from @EE that have been coming out of my account since February – the same time that they completely ****** up my change-of-address and took four weeks to fix it Crooks, or just idiots?

  • Ropewalk36 .. (@Ropewalk36) reported

    What happened to @EE it used to be an amazing provider and now you can’t get to talk to anyone properly, get no help and they keep incorrectly charging me. Strongly suggest not going with them and looking elsewhere.