EE outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, and Pontypridd.

City	Problem Type	Report Time
Newport	Wi-fi	16 hours ago
Cardiff	Internet	4 days ago
Caerphilly	Internet	4 days ago
Newport	Internet	7 days ago
Newport	Internet	7 days ago
Newport	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Mike Walmsley (@mikewalmsley11) reported 3 minutes ago from Barry, Wales

  Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

• 
  Mark Rees PT (@markreesPT1970) reported 3 minutes ago from Barry, Wales

  @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

• 
  sheryl fussell (@chickenshed24) reported 8 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Rhys Cooper (@TheRhysCooper) reported 9 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Nörm•i•am (@storrmin571) reported 14 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 16 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Karma Samsara (@CarolwalesKarma) reported 20 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Lee Lewis (@lee_a_lewis) reported 24 minutes ago from St. Athan, Wales

  @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

• 
  Daniel Thomas (@dklthomas6666) reported 28 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  Ade (@Bubwal) reported 29 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 34 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

• 
  Michèle Seren💙 (@MicheleSeren) reported 35 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Allan Rees (@welshpolitical) reported 35 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  charlesTdale (@charlesTdale) reported 35 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  Samantha (@Samanth82113398) reported 35 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Jules Morgan (@thejoolzman) reported 42 minutes ago from Penarth, Wales

  @EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.

• 
  Maarten (@MaartenSleeckx) reported 42 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Sally Evans (@PerformandGrow) reported 47 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 52 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Lee Webster (@leeweb79) reported 53 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Slater (@BrianSlater1976) reported 5 minutes ago

  @EE signal issues yet again in KY12 left without phone or 4G WiFi connection. Beginning to become a regular occurrence.

• 
  Mary (@sisterloulou333) reported 7 minutes ago

  @EE how much longer are these network issues remaining ? Been a few days now !

• 
  Tom Brimelow (@tombrim21) reported 7 minutes ago

  @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 11 minutes ago

  @EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 16 minutes ago

  @EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 19 minutes ago

  @EE Honestly guys wtf? I can't login to anything because I can't receive texts to authenticate.

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 19 minutes ago

  Hello @EE soon to be ex-customer here. Absolutely appalling 'customer service' from one of your shops today + if true, a policy of facial scanning that's blatant discrimination against anyone with health issues / undergoing cancer etc treatment & sinister AF 🤬

• 
  Ade-Olusegun (@OlusegunAdekun4) reported 19 minutes ago

  @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.

• 
  liam moisey (@liammoisey2) reported 21 minutes ago

  @EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?

• 
  BARRY (@XBAZAER) reported 21 minutes ago

  @EE Just got your broadband and i was better off with bt as your Internet is utterly useless it basically only can ******* run prime video can't play any video games without your Internet being so **** worst mistake going to you!!!!!!!!