EE outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent EE outage reports came from the following cities: Barry, Cardiff, Newport, Caerphilly, and Pontypridd.

City	Problem Type	Report Time
Barry	Internet	8 days ago
Cardiff	Internet	8 days ago
Barry	E-mail	9 days ago
Barry	Internet	9 days ago
Newport	TV	9 days ago
Newport	Total Blackout	11 days ago

Community Discussion

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EE Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Christopher Guy (@ChrisJG1988) reported 43 seconds ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  t🍉 (@tanyasimoneox) reported 2 minutes ago from Weston-super-Mare, England

  @EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

• 
  jude wood (@judiththomas4) reported 2 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Ash Lister (@AshL93) reported 4 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 7 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Cara Marsh (@caradyas14) reported 9 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Connor Botwright (@ConnorBotwright) reported 15 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 16 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Vale Cake Boutique (@VCBcom) reported 17 minutes ago from Barry, Wales

  So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

• 
  Maarten (@MaartenSleeckx) reported 19 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Mike Walmsley (@mikewalmsley11) reported 26 minutes ago from Barry, Wales

  Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

• 
  Mark Rees PT (@markreesPT1970) reported 27 minutes ago from Barry, Wales

  @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

• 
  Lee Lewis (@lee_a_lewis) reported 27 minutes ago from St. Athan, Wales

  @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

• 
  Ross Maisey (@TweetterRoss) reported 31 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Jack Rickus (@4rickus4) reported 46 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  Chris Lent (@MrChrisLent) reported 46 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  sheryl fussell (@chickenshed24) reported 53 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Lee Lewis (@lee_a_lewis) reported 56 minutes ago from St. Athan, Wales

  @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

• 
  cheryl (@cherylockerby) reported 57 minutes ago from Barry, Wales

  @EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago

• 
  Destiny La Roja 💖 (she/they) (@DestinyRoja) reported 58 minutes ago from Cathays, Wales

  @EE why would you remove my discount, overcharge me £100 and refuse to fix it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JC (@jaykona3670) reported 6 minutes ago

  @EE I’m having problems with my broadband, tried to sort using the App but won’t resolve the issue. I work from home and dont really have time to be spending sorting out broadband issues. I’m new to EE following migration from BT and would appreciate some assistance with this

• 
  Gary 📐 (@ChargingFamily) reported 6 minutes ago

  @GoodladAndrew @Revolut @EE Looks like EE will have me as a customer for a little longer.

• 
  The Ideological Battle for the future of Ireland (@Battle_for_Eire) reported 8 minutes ago

  @England @EE People are blind or stupid. He is bang avergae

• 
  WorldCupOracle2026 (@OracleWC2026) reported 9 minutes ago

  @England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔮 #ENGvNZL #WC2026 #ThreeLions

• 
  Rob Palmer (@robbopalmer) reported 12 minutes ago

  Is there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.

• 
  Izzy (@IzzyCo12) reported 15 minutes ago

  @EE We have not had a landline for over 5 weeks since an imposed switchover from BT. Now being told there isa problem with the number which we have had for over 50 years Then a DD which we have no notification about. What an unholy mess and nobody is interested in helping

• 
  Shaun Croft (@shauncroft1985) reported 19 minutes ago

  @EE pathetic service. You can see my phone's broken but won't help, so your happy to charge me my contract for a broken phone

• 
  B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported 19 minutes ago

  @EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!

• 
  lewis genney (@lewisgenney) reported 27 minutes ago

  @EE I can’t download my invoice and it’s been down for a few days! What do I do?

• 
  Amanda Hodkin ⚔️⚽️🏎️ (@Amandahodkin) reported 30 minutes ago

  @EE had no WiFi for three days. Wanting to talk to someone and all I keep getting is a text saying Our diagnostic testing has found that your broadband service is being affected by a network problem in your area. Network issues are usually resolved in 4 hour. It’s been three days