EE Outage Report in Weston-super-Mare, North Somerset, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent EE outage reports came from the following cities: Cardiff, Barry, Winscombe, Penarth, Cathays and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Barry |
Wi-fi | |
| Winscombe |
Phone | |
| Winscombe |
Phone | |
| Winscombe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
-
cheryl
(@cherylockerby) reported
from
Barry, Wales
@EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
-
Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
-
Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
from
Cathays, Wales
@EE why would you remove my discount, overcharge me £100 and refuse to fix it
-
Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
-
Chris Norman
(@n0rmsk) reported
from
Stogursey, England
@EE Hello I have got a new SIM card today and had it in my phone but it has said no service all day ? I have PAC my number too - any ideas ? So I need to activate the sim perhaps ? Thank you
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
-
jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
-
Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Teresa
(@Teresa88803438) reported
@EE NEVER EVER bury someone on the beach. The sand is heavy and it stops your chest expanding. You can't breathe so you die. Horrible. DONT EVER DO IT. Lifeguards keep shovels handy to dig people out......
-
Emily Stephenson
(@EmilySteph2) reported
Hey @EE No phone service Mon-Fri last week, fixed and now it’s not working again! At what point can I claim compensation?
-
Shaun Lister
(@ShaunLister16) reported
@EE Your coverage in the East Neuk of Fife is utter bollocks sort it out or I’m jumping ship 😡 whole day NO SERVICE I hope my bill is amended
-
Giovanni Andrade
(@Giovannia1971) reported
@EE until 1:00 engineer come12:45, he went out couple of times for more than an hour says he is checking outside, finally he turned up and said was going to call me back to make sure is working alight 2 hours later still not Internet has not been fix I call EE talked to Jack he wasn'
-
Hatwell
(@Hatwell88) reported
@EE remind me why i pay for your broadband when it doesnt work?!
-
Giovanni Andrade
(@Giovannia1971) reported
@EE EE broadband is the worse one you could come across, my broadband isn't working since Saturday called EE and they said the engineer could come to your property and fix it on Monday!! Which means 2 days no Internet not only that also I have to ask for a day off work, wait from 8:0
-
Pєℓтѕмαη
(@Peltsman) reported
@EE hi I need your help I sent a dm
-
Starbeamrainbowlabs
(@SBRLabs) reported
Dear @EE, your MMS / picture message handling sucks. Kindly actually deliver my picture messages, or at least give me a URL I can click on to visit instead of getting my to manually type in a long complicated password that drives me mad! Best wishes, A very frustrated EE customer
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
-
Paul Stuffins
(@PaulStuffins) reported
I have got to say, other companies can learn from @EE's customer service! Phoned up with what I thought was an odd request, the agent on the phone said "Nope that's fine, we can do that" and in less than a minute she had sorted my problem! Thank's Amber from the Business team!