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EE Outage Report in Cathays, Cardiff, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cathays, Cardiff, Wales 02/08/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cathays, Cardiff, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Barry, Porth, Hengoed, Treharris, Blackwood, Cwmbran, Newport, Tonypandy, Pontypridd, Pontyclun, Ferndale and Penarth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomBarry Wi-fi
United KingdomCardiff Phone
United KingdomPorth Wi-fi

Community Discussion

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EE Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

  • tanyasimoneox t🍉 (@tanyasimoneox) reported from Weston-super-Mare, England

    @EE I wouldnt test my patience today David, I’m pregnant and very hormonal. I’ve been with your broadband for almost 5 years. I recently moved home and stupidly decided to stay with EE. But it’s ok I have 4 days left to decide to cancel and go for maybe a better broadband.

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • feisal_mahmood it's over (@feisal_mahmood) reported

    @EE @MartineStigter That number doesn't work can't through to your number

  • xxx_kimbo_xxx Kim (@xxx_kimbo_xxx) reported

    @EE Our landline hasn't been receiving calls since yesterday and today I can't make calls - When I call the landline from my mobile the number is not recognised? Can you advise if this is a network issue? And if so when will it be fixed?

  • StevieA14 Stevie Adams (@StevieA14) reported

    @EE hi I have an ROW bundle applied to my account after changing to an All Rounder package. Im in the USA and it wont work without me having to buy a daily bundle. Is there an easy way to fix this as I was assured I was sorted for arrival

  • stinkyman74 ….dot (@stinkyman74) reported

    @EE service down again in blackpool costing me money in lost business unable to make called unable to call 150 !!! shocking

  • Solsolo4 Sol solo (@Solsolo4) reported

    @EE Dear @EE my mobile service stopped working on 23 July & according to bbc you have a major issue. Why no updates on your media. What is going on @offcom do you know?

  • hb_capo HBCapo (@hb_capo) reported

    down again??? @EE

  • jessicafarrant Jessica Bond (@jessicafarrant) reported

    @EE Same fault today as yesterday! When can we expect normal service to resume?

  • commando_craig cc (@commando_craig) reported

    @EE Still down today. Can’t call or receive.

  • The_PorterMG PorterMG (@The_PorterMG) reported

    @Ria_Ri_Ri @EE Been using the message help service on the EE app, their advice is to 150. So I have to call 150 to find out why I cant call 150

  • carmelsmiff1 Carmel Smith (@carmelsmiff1) reported

    @EE Not working for me for 24 hours - want to talk to you about contract but seems to be impossible