EE outages and service status in Cathays, Wales

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cathays, Wales

The most recent EE outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Newport, Hengoed, Cwmbran, Pontypridd, Blackwood, and Pontyclun.

City	Problem Type	Report Time
Treharris	Phone	2 days ago
Cardiff	Internet	3 days ago
Caerphilly	Internet	3 days ago
Newport	Internet	7 days ago
Newport	Internet	7 days ago
Newport	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

• 
  K A C E Y (@KaceyEdwards91) reported 6 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Anthony Pesticcio (@TheRealBerty) reported 7 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Vale Cake Boutique (@VCBcom) reported 9 minutes ago from Dinas Powys, Wales

  @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

• 
  Robert Purvis (@robertpurvis) reported 10 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  floyd cooper (@floyd2103) reported 20 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Nathan Fox (@Foxy_005) reported 22 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Cath (@CatherineJ43) reported 23 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 34 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Chris Lent (@MrChrisLent) reported 37 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Daniel Thomas (@dklthomas6666) reported 40 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  kebab (@kenandavestone) reported 40 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Gavin Lewandowski (@gavinlew) reported 42 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  Lee Webster (@leeweb79) reported 43 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Nörm•i•am (@storrmin571) reported 45 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 47 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Angela Sweeney (@angelawales) reported 49 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Christopher Guy (@ChrisJG1988) reported 50 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Rochelle Theaker (@roch123) reported 51 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Vale Cake Boutique (@VCBcom) reported 55 minutes ago from Barry, Wales

  So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice

• 
  Uncle Fester (@stewpalm) reported 58 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported 6 minutes ago

  @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

• 
  Maria Zelenova (@maria__zelenova) reported 9 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Sandie Scrivens (@SandieScrivens) reported 9 minutes ago

  @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

• 
  Maluus (@brishank) reported 17 minutes ago

  @EE It won't let me in. Says there is an error your trying to fix. I want to report my broadband and WiFi has been down since Tuesday morning and want to know when I can expect a fix.

• 
  The Laughing Gooner (@pascalgrimandi) reported 19 minutes ago

  @EE @suewillson Its obvious there is a wider issue here with the app.

• 
  Luke Sampson (@OnSamps) reported 21 minutes ago

  @EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.

• 
  Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reported 22 minutes ago

  I’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t help but think there’s a flaw in that process! @Ee can you please DM me with a number I can ring.

• 
  David H❤💙kings (parody of myself) 🦅 (@HookmeisterG) reported 23 minutes ago

  @EE having issues speaking to one of your stores that have mis-sold a phone and being redirected to your main contact number who are pushing me back to store so in lovely loop of not getting matter resolved.

• 
  James-Andrew Smith (@jamesandrew2201) reported 24 minutes ago

  @EE I need payment extension but I cant ring help please

• 
  DML (@DMLYONDER) reported 26 minutes ago

  @EE EE is placing vulnerable people's lives at risk we have had issues with our phone and Internet line keeps going down at night my mum has an emergency alarm for medical conditions and eevare failing her and putting her life at risk not fixing it