EE outages and service status in Cathays, Wales

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cathays, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Weston-super-Mare, Cardiff, Treharris, and Hengoed.

City	Problem Type	Report Time
Pontypridd	Internet	1 hour ago
Weston-super-Mare	Internet	22 hours ago
Cardiff	Internet	6 days ago
Cardiff	Wi-fi	29 days ago
Cardiff	Wi-fi	1 month ago
Cardiff	E-mail	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 2 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  Dan Dineen (@Daniel_Dineen) reported 3 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Atif Raza (@atifter) reported 7 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Ash Lister (@AshL93) reported 9 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Christopher Guy (@ChrisJG1988) reported 9 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Mark Rees PT (@markreesPT1970) reported 11 minutes ago from Barry, Wales

  @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

• 
  Lee Lewis (@lee_a_lewis) reported 14 minutes ago from St. Athan, Wales

  @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

• 
  Eugene OCarroll (@EugeneOakharold) reported 20 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Mark Rees PT (@markreesPT1970) reported 21 minutes ago from Barry, Wales

  @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

• 
  Chris Woods (@w00dsy_10) reported 36 minutes ago from Risca, Wales

  Got to love @EE, down for about the 4th time in 3 weeks 👍great service

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 37 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Christopher Guy (@ChrisJG1988) reported 38 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Kacey Edwards (@KaceyEdwards91) reported 40 minutes ago from Pontnewydd, Wales

  Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 43 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  dawn pugh (@dawninyoureyes1) reported 45 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  ski (@jordtho) reported 46 minutes ago from Barry, Wales

  @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

• 
  Angela Sweeney (@angelawales) reported 47 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

• 
  Rhys Cooper (@TheRhysCooper) reported 49 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Ade (@Bubwal) reported 52 minutes ago from Cardiff, Wales

  @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 53 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Forgottengirl078 (@forgottengirl78) reported 4 minutes ago

  @EE The rude person I was speaking too dropped the call. Been on and off hold for almost 2 hours. They where meant to be the person to sort out compensation! No call back.

• 
  Wayne Smith @waynesmith1971.bsky.social (@WayneSmithUK71) reported 7 minutes ago

  @EE @Hepworthclare This is not just EE but all phone companies, which is ironic but it's just impossible to get through to anyone. You get stuck in a queue for thirty minutes, it's just ridiculous. My message to every service company is PLEASE sort your call centres out and employ more people.

• 
  Hannah Youds (@HannahYouds) reported 10 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  DR (@ulookingatmefu) reported 12 minutes ago

  @EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.

• 
  simon withers (@KalEl_WBS) reported 14 minutes ago

  @EE It wasn’t just my phone, another phone had absolutely no service.

• 
  Martin McConachie (@HamdonMart) reported 16 minutes ago

  @EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.

• 
  LondonRaider75 (@flash_fart) reported 19 minutes ago

  @omotforest I've just signed up, when @ee sold their broadband to the ***** at @BT I felt I should just continue the service but then despite being a customer for 8 years they did a hard credit check which ****** my credit score for a year. So cheerio ********.

• 
  Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported 21 minutes ago

  @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.

• 
  Kev (@KevlarBrock) reported 28 minutes ago

  Hi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!

• 
  Alex Chippendale (@chipods) reported 29 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible