EE Outage Report in Cathays, Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent EE outage reports came from the following cities: Newport, Caerphilly, Tonypandy, Pontypridd, Cardiff, Porth, Blackwood, Barry, Weston-super-Mare, Hengoed, Treharris, Cwmbran, Pontyclun and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Tonypandy |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
ski
(@jordtho) reported
from
Barry, Wales
@EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks
-
Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
-
Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
-
Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
-
Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
-
sofia
(@sofiaBswaine) reported
from
Barry, Wales
@EE I’ve got no signal at all ? It’s suddenly gone
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
James Christie
(@jeggburt) reported
@Tuftyduck74 @biscuitsgod @EE I doubt they would have assured you. They probably said "there are no currently no plans." Of course, if you think you have been misled, you could claim you have the right to terminate your contact without paying a fee...
-
Nicolas Chinardet
(@zefrog) reported
Hey, @EE, as EU citizen resident in the UK, and loyal customer of many years, I'm really less than impressed by your decision to reinstate roaming charges in Europe. You managed well enough when you had to do it, you greedy bastards!
-
Sam 🌍
(@eskaydsm) reported
The first mobile network to confirm no data cap and no roaming charges will get my business, simple as that. Left @EE because they're jokers as proven by todays news... #25gb #EE #RoamingCharges
-
Dominic Headley FRSA
(@DomHeadley) reported
@BBCNews @ee I will definitely be leaving as a customer after sticking with @ee since the early days of T-mobile on principal alone. Absolute betrayal after committing in January to not bring back roaming.
-
Damien, The IndyCar Brit 🏁🍊
(@DamienHellewell) reported
@MartinSLewis This is nothing short of shameful. @EE I've been a customer of yours T-Mobile for TWENTY years. If you tell me I'm going to have to pay to use my phone in the EU - somewhere I usually go to 30-40 days per year - I will not be renewing my contract.
-
sean
(@zem2005) reported
@EE I was told yesterday that the issue of no signal was apparently fixed, so how come the network is still down in my area?? BH20 4DN. This is absolutely ridiculous, I rely on my mobile as I have no landline. Your quick enough to take my money for a service that I can’t use!
-
Mike Wood
(@mikewood77) reported
from
Altrincham, England
I was looking at 37 business handsets on @ee but with the introduction of rip off stealth roaming charges from January I’m not touching that network!
-
Coops
(@CoopsSimon) reported
@denkmit @EE Yes I get that completely, and it's a proper u turn but only for new customers. Which isn't as bad if you're already a customer. You just won't use them if you're looking for a new contract. I may have misinterpreted if you were saying you were going to change because of this.
-
Nicolas Chinardet
(@zefrog) reported
Hey, @EE, as EU citizen resident in the UK, and loyal customer of many years, I'm really less than impressed by your decision to reinstate roaming charges in Europe. You managed well enough when the law forced you to do it. What changed, you greedy bastards?!
-
Nick Barton
(@Nick_L_B) reported
@ee Shame on you for planning to bring back roaming charges (especially after saying you wouldn't). I've been a customer for over 20 years, looks like I need to find another network that doesn't want to fleece us. #liars #ee