EE Outage Report in Rudry, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rudry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rudry, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Pontypridd, Barry, Caerphilly, Blackwood, Treharris, Pontyclun, Cwmbran, Porth, Ferndale, Aberdare, Penarth, Cathays and Usk.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rudry, Wales
Latest outage, problems and issue reports in Rudry and nearby locations:
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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. brydieloa
(@brydielwoodward) reported
from
Aberaman, Wales
@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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♥Sexy Gal♥
(@aliye263) reported
@EE any chance of any immediate help or response??. No love chat available, waiting is ridiculous at present on the call. I have sent a DM if that helps. Any assistance would be greatly appreciated right now.
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Josh Thomas
(@Joshxx_Official) reported
@EE Bringing 5g to Pay as you go Customer's would be good
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dj.sam
(@djsam29800957) reported
@EE What about broken promise about EU roaming charges. You scumbags
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DH
(@TheLordJalapeno) reported
@gfaz81 @RugbyLeagueLisa @EE Watching a film in 720p resolution takes up about 0.9gb an hour as a rough guide
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Holly Jevons
(@HollyJ_xxx) reported
@EE Hello, I resolved a complaint in the last month and asked to receive the compensation through a cheque in the post, but I haven't received anything yet. Is this something which could be chased up please.
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Kerri Joynt
(@elmopercy) reported
@EE can anyone tell me why i cant upgrade online, it keeps saying no suitable plans available? Currently on hold to customer service (15 mins now) 😬
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donald
(@d97182175) reported
@EE Done an upgrade in store as I have done previously. I have had to take phone back to store as I get no signal at my work. Can’t phone or text or receive texts. Manager at store looked at phone and told me it works fine! Frustrated!
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Alex Waite
(@Waitos) reported
Spoke to someone in @EE store, and they said they if get less than an 8 on the rating after their service, it impacts their pay. This seems pretty agressive.
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leagh
(@weebluenose1872) reported
@EE anybody able to give me an update on the lack of signal in my area? Somebody was to get back to me on 23rd but not heard anything.....had none or very little signal since 15th Dec!
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Holly Jevons
(@HollyJ_xxx) reported
@EE Hi Mark, it was due a lack of service due to my account being cancelled by EE in correctly. After resolution through the ombudsman I was due to receive a cheque of £30 in the post but I haven’t received anything.