EE outages and service status in Rudry, Wales

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rudry, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, Blackwood, Cwmbran, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	2 days ago
Cardiff	Wi-fi	4 days ago
Cardiff	E-mail	7 days ago
Cardiff	Total Blackout	10 days ago
Cardiff	Internet	10 days ago
Aberdare	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

• 
  Maarten (@MaartenSleeckx) reported 3 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported 4 minutes ago from Mountain Ash, Wales

  .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

• 
  Magic Man (@MagicMerry88) reported 9 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Andy Petersen (@AndyJPetersen) reported 13 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Owain Llŷr Harris (@owainharris3) reported 14 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Ben Williams (@BenThatFlies) reported 14 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 15 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Karma Samsara (@CarolwalesKarma) reported 21 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Eddy (@ChrisEddy_7) reported 22 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Allan Rees (@welshpolitical) reported 25 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  Lee Webster (@leeweb79) reported 26 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Ty✌🏾️ (@Tyrone_PT) reported 28 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Michèle Seren💙 (@MicheleSeren) reported 30 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Nörm•i•am (@storrmin571) reported 32 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 33 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Ash Lister (@AshL93) reported 48 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  geraint evans (@mrbean1977) reported 50 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 51 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 57 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Eddy (@ChrisEddy_7) reported 58 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gav ✋🏼👍🏼 (@gavcraik) reported 6 minutes ago

  @EE hi there I am trying to get 7 day EU pass added to all 4 phones on my account, but it is not letting me add them, can you help please

• 
  Andrew J (@Jeff_tweets) reported 7 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  Gem🧣 (@gems_endgame) reported 10 minutes ago

  @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

• 
  Dave Boucher (@tallwales) reported 13 minutes ago

  @EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village

• 
  Sir Rapid Rod (@RodRapid1784) reported 14 minutes ago

  @EE is there a problem with phone signal atm ?

• 
  D (@Davidaag1991) reported 17 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  OMG Beardd (@OMGBeardd) reported 23 minutes ago

  @becsav1 @EE Unfortunately Bec, this is retentions at their absolute worst chat will upsell you untold times. If you’re looking to keep your number and this is the only active line your account text PAC to 65075 and don’t even bother calling 150 to cancel otherwise give 150 a ring.

• 
  BREN IS NOT SEEING ARIANA (@brenftariana) reported 24 minutes ago

  @EE it’s a you problem, i won’t be calling anyone

• 
  Shaun Masterton (@Notretsam) reported 27 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  FrankyHaxx (@FrankyHaxx) reported 29 minutes ago

  @EE and... why is your internet service not working properly?.....