EE Outage Report in Rudry, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rudry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rudry, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Cardiff, Caerphilly, Pontypridd, Aberdare, Blackwood, Penarth, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Ferndale and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rudry, Wales
Latest outage, problems and issue reports in Rudry and nearby locations:
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Magic Man
(@MagicMerry88) reported
from
Aberdare, Wales
@EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
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lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth O'Kelly
(@GaryOKelly) reported
@EE beyond belief just how bad EE is. Been trying for 3 days to get my PUK code as yhe appalling website is unable to display it, so far today have spent 47 minutes waiting to speak to a rep, I thought if you click the thinking of leaving options then it may be prioritised.
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Dan's wardrobe furnished by Botany 500
(@GrumpyGreyhead) reported
Yet again I find myself wondering how @ee have won Britain's best network 11 years running. Finally managed to sort out a new phone and contract after three weeks but they've added ScamGuard - a service that costs money - without actually asking me first
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Beverley Grayson
(@kifley) reported
@EE Just did this and still the same problem. I also can’t access my account via the app, so not to do with the caching/cookies. Please can you check if this is an issue for my account?
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ChrisLee™
(@ChrisLeeTM) reported
@EE You Drunk Bro! Internet is off and on, very poor speeds, as low as 6mbps here in Bodmin, Cornwall and now the app is offline! Experiencing problems I guess? 😡
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Neil johhno
(@johhno49) reported
@EE very unusual for you to provide shoddy customer service, but it's been a characteristic since you joined with @bt_uk Promised a call back in an hour, eventually I called back about 3 hours later. Agreed a new contract and call dropped after 45 minutes, didn't call me back.
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Nemesis 🇺🇦
(@esiotrot54) reported
@EE really not impressed with the EE app— can’t access wifi controls or see bill from the app—really bad—just signed up with EE from BT and was expecting better
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RichT
(@toney_richard) reported
@johhno49 @EE @bt_uk Waiting on a phone back myself about an ongoing internet problem
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Umit Imamoglu
(@Umit_Berliner) reported
@EE cant login to your website, telling me sent a passcode but got no txt
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simon le vans is on BlueSky
(@simonlevans) reported
So I’ve bought a new iPad which requires an eSim. I already have physical data SIM card for my old iPad. It’s a QR code which apparently cannot be emailed (only god knows why not) So @EE are charging me £1.50 to post it. Best network winner apparently. What a rip off.
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Dave Kendall
(@DaveKendallPho1) reported
@bt and @EE . Is closing down these scammers really beyond your technology ? B͎T+EE Telecommunication Hello, We are disconnecting our old Mailbox version accounts as of 5th aug, 2025. To keep using your email, please log in below and confirm your email is still active. Click here