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EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 12/05/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Aberdare, Cardiff, Porth, Usk, Ynysddu, Treharris, Pontypridd, Cwmbran, Newport, Caerphilly, Ferndale, Pontypool, Merthyr Tydfil, Hengoed and Blackwood.

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City Problem Type Report Time
United KingdomAberdare Wi-fi
United KingdomCardiff Phone
United KingdomPorth Internet
United KingdomUsk Internet
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet

Community Discussion

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • krishennegan Kris Hennegan (@krishennegan) reported

    @EE Service has now been suffering for 3 hours, any idea when we will return to normality. Our whole business uses EE

  • mickeysmith25 Mr kenish (@mickeysmith25) reported

    @EE Have use got an outage in ni atm?

  • NickPri40392240 Nick Price ⚒ 🫧 (@NickPri40392240) reported

    @EE any danger on letting us know whats going on with EE? Still only 3G signal which is as much use as a chocolate teapot

  • ChrisDennis5 Chris Dennis (@ChrisDennis5) reported

    @EE The whole network is down, isn’t it?

  • FERRYHILL_MAGS Ferryhill Mags ⚫️⚪️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@FERRYHILL_MAGS) reported

    Anyone on @EE having trouble with the network today??? Not had a 4G/5G signal since about 1230??? Can’t get thru to customer services either!

  • redpaperrosecom redpaperrose.com (@redpaperrosecom) reported

    @EE data service down in DY4 area... You already know..however, your service status page to subscribe to notifications regarding the issue is also not working. When I submit my details it says sorry, something went wrong

  • krishennegan Kris Hennegan (@krishennegan) reported

    @EE Thank you Jess. Your website appears to be down too. Can we get an idea as to how long?

  • MrNotworthy Chris #TeamMcLaren (@MrNotworthy) reported

    @EE OK thanks Alex, any eta on a fix?

  • tom_bastow Tom Bastow (@tom_bastow) reported

    @EE I have no phone signal and need the Internet, WiFi calling will be pointless as need to access

  • scotthayesuk Scott Hayes (@scotthayesuk) reported

    So looks like the reason @uk_book_junkie couldn't get maps to work to help her get home was because of an issue with @EE so at least I'm not in trouble for it. If I were @ee I'd take the phone off the hook for the next couple of hours #internetdown #nodata