EE outages and service status in Rudry, Wales

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rudry, Wales

The most recent EE outage reports came from the following cities: Hengoed, Pontypridd, Pontypool, Cardiff, Aberdare, Merthyr Tydfil, and Treharris.

City	Problem Type	Report Time
Hengoed	Phone	1 day ago
Pontypridd	Phone	5 days ago
Pontypool	Phone	10 days ago
Pontypridd	Internet	14 days ago
Cardiff	Internet	20 days ago
Cardiff	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

• 
  Neil (@neilbennett0707) reported 9 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Kathryn Williams (@KathW80) reported 9 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 9 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Kayleigh Johnson♡✨ (@kayleighj_11) reported 10 minutes ago from Newport, Wales

  @EE is there any problems with the network - I can’t ring out on my phone! Thanks

• 
  Steffan McMahon (@Steffan_McMahon) reported 10 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Eddy (@ChrisEddy_7) reported 14 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Cara Marsh (@caradyas14) reported 16 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  Rhys Cooper (@TheRhysCooper) reported 19 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 23 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Maarten (@MaartenSleeckx) reported 32 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 33 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Allan Rees (@welshpolitical) reported 38 minutes ago from Cardiff, Wales

  @EE why have you redesigned your app My EE app.... again? Its crap.

• 
  aaron (@Azz_Culbertson) reported 39 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  kebab (@kenandavestone) reported 42 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

• 
  Nathan Fox (@Foxy_005) reported 42 minutes ago from Cardiff, Wales

  @RosssYoungx @EE Who cares, iPhone sucks

• 
  Dino Tessaro (@savalleyboy) reported 53 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Ash Lister (@AshL93) reported 53 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Lee Webster (@leeweb79) reported 54 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Rochelle Theaker (@roch123) reported 55 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  K A C E Y (@KaceyEdwards91) reported 57 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 5 minutes ago

  @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

• 
  Andrew Robinson (@apr9999) reported 6 minutes ago

  @sky After much deliberation I decided to get you to upgrade my broadband & move me from @EE . Waited 3 hrs for engineers who couldn't do it due to blockage in conduit. Now have to wait weeks for another 5 hour slot. Told you can't expedite this failure! Rubbish service!

• 
  nstoker (@nstoker) reported 7 minutes ago

  The EE network is down again in Washington. Deep sigh @EE

• 
  Mark Gregory (@markgregory_) reported 11 minutes ago

  @1985Pete @EE A **** E series latest iPhone. Well had my pants pulled down man. Fuming.

• 
  Johno (@Johno_nufc) reported 13 minutes ago

  @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

• 
  JT (@JTXbox) reported 15 minutes ago

  @Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes

• 
  The Emperor Son (@TheEmperorSon) reported 15 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Gareth Owen (@gjo2405) reported 17 minutes ago

  @EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short

• 
  Baileys (@HanandGav) reported 18 minutes ago

  @EE Please can you confirm if there a network issue as boardband is down and there is no fix with the help recommendations. Is there a global outage. In CO11 area.

• 
  Martin Elliker (@MartinElliker) reported 19 minutes ago

  @EE @EE @Ofcom - all the way through this whole saga it’s myself that’s had to put up with weak “sorry”’s - my complaint being closed without my knowledge, incorrectly- so wrong - no contact with a human being - just texts - so I thought it was time to let Ofcom knew how you operate