EE outages and service status in Rudry, Wales

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rudry, Wales

The most recent EE outage reports came from the following cities: New Tredegar, Cardiff, Caerphilly, Newport, Pontypridd, Bargoed, Blackwood, Hengoed, Treharris, Pontyclun, Merthyr Tydfil, Cwmbran, and Newbridge.

City	Problem Type	Report Time
New Tredegar	Internet	21 minutes ago
Cardiff	Internet	2 hours ago
Caerphilly	Internet	18 hours ago
Newport	Internet	20 hours ago
Newport	Wi-fi	3 days ago
Newport	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

• 
  Rhys (@TheRhysCooper) reported 5 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Brian Evans (@brianevans83) reported 8 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Gill Howells (@gilliehowells) reported 9 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  Daniel Thomas (@dklthomas6666) reported 15 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  lisa marshall (@lisa150_5) reported 16 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  lee williams (@thelee_x_w) reported 16 minutes ago from Cwmbran Central, Wales

  Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better

• 
  Neil (@neilbennett0707) reported 17 minutes ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Andrew Lippiatt (@LippyBoy123) reported 21 minutes ago from Cwmbran Central, Wales

  @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

• 
  Chris Lent (@MrChrisLent) reported 25 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 27 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Ash Lister (@AshL93) reported 31 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Dino Tessaro (@savalleyboy) reported 37 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  Steffan McMahon (@Steffan_McMahon) reported 42 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Dan Dineen (@Daniel_Dineen) reported 47 minutes ago from Newport, Wales

  @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

• 
  Atif Raza (@atifter) reported 50 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  dawn pugh (@dawninyoureyes1) reported 50 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Eddy (@ChrisEddy_7) reported 50 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  sheryl fussell (@chickenshed24) reported 52 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Steffan McMahon (@Steffan_McMahon) reported 56 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  kebab (@kenandavestone) reported 59 minutes ago from Newport, Wales

  if I can advise people anything do not take contracts out with @EE 😂 losing my ******* shit with them. Their app is shit, their online website is shit & then when you phone them they have no recollection of anything. Still can’t pay my bill & they’re not doing **** all to help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seb (@SebParkinson) reported 2 minutes ago

  Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

• 
  Craig Taylor (@blown_ranger) reported 5 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  mumtaz khan (@nayah_2010) reported 10 minutes ago

  @EE worst customer service ever will never go with you again

• 
  Melindi Scott (@melindiscott) reported 13 minutes ago

  @MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN

• 
  AfterAllaDatSurgeryYourStillUgly (@Number1KenBarb) reported 14 minutes ago

  Is it just me or does @EE payment service never seem to work? Every month it’s the same issue and I have to call like it’s 2006 and spend 20 mins just paying my bill!

• 
  barbara north (@barbaranorth1) reported 19 minutes ago

  @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?

• 
  Brian Slater (@BrianSlater1976) reported 19 minutes ago

  @EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .

• 
  Stuart (@Stuart61838784) reported 20 minutes ago

  @EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up

• 
  AnnunciationSean (@LasallianSean) reported 21 minutes ago

  What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

• 
  Bobbylarge (@Simmerdownbaby) reported 24 minutes ago

  @EE I’ve just waited 11 minutes to speak to a customer advisor. Please call me I’m not waiting on a mobile