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EE

EE outages and service status in Rudry, Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Rudry, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • The most recent signal from this area was received Aug 2, 12:24 PM GMT+1.
  • 67% Wi-fi (67%)
  • 33% Internet (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rudry, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, and Hengoed.

CityProblem TypeReport Time
Cardiff Internet 5 days ago
Cardiff Wi-fi 28 days ago
Cardiff Wi-fi 30 days ago
Cardiff E-mail 1 month ago
Cardiff Total Blackout 1 month ago
Cardiff Internet 1 month ago

Nearby cities with recent reports

Cardiff

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • kdhanz
    KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • TomWise_
    Tom Wise ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me ๐Ÿ‡ฎ๐Ÿ‡ช how customers calls should be handled ๐Ÿ‘๐Ÿผ๐Ÿ‘Œ๐Ÿผ

  • MagicMerry88
    Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • TheRhysCooper
    Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • w3l5hg4l
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Kelly Colwill ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‘๐ŸŒˆ๐Ÿ’™ (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • VCBcom
    Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • lisa150_5
    lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE Iโ€™ve had enough this week with no signal in Cf48 area I canโ€™t even ring to complain, the worst part was a Iโ€™ve missed an important call today because of it sort it out ๐Ÿ˜ก

  • brydielwoodward
    . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah ๐Ÿ™ˆ I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if itโ€™s signal issues or something that they can fix their end!

  • CarolwalesKarma
    Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, โ€œSorry we were unable to complete your request right now. Please call our customer service team on 150โ€. I want to do this online tonight as cannot ring 150 in the days this week.

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends thoโ€™

  • ChrisEddy_7
    Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service ๐Ÿ™ˆ

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • charlesTdale
    charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE Iโ€™d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • daflewis_botn
    ๐–ฃ๐–บ๐–ฟ๐—’๐–ฝ๐–ฝ ๐–ซ๐–พ๐—๐—‚๐—Œ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿฆข (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I donโ€™t seem to have an issue

  • mrbean1977
    geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. ๐Ÿ˜ก๐Ÿ˜ก

  • EugeneOakharold
    Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • thisisjmx
    Jโˆ†MES VINCEฮ T ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. ๐Ÿค” [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • desta_omar
    Desta Omar (@desta_omar) reported from Cardiff, Wales

    Canโ€™t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help ๐Ÿฅด๐Ÿฅด @AppleMusic @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • alodh15
    Abdullah lodhi (@alodh15) reported

    @EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!

  • MissDoolittleSK
    ๐ŸชฌMissDoolittle.eth๐Ÿชฌ (@MissDoolittleSK) reported

    See whilst I hear it....sometimes this UK place has trash signal ๐Ÿ˜ค Don't even know why I continue to pay a phone bill to @EE ๐Ÿ™„ Then they make your data move really slow when on a phone call, so to use my phone whilst one a call, i either need to whatsapp call or use wifi

  • kestrel89B
    Liam (@kestrel89B) reported

    Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

  • oldknitwit
    oldknitwit (@oldknitwit) reported

    @Hepworthclare @EE Is ringing customer services any use? 07953966350 is a number I have.

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you donโ€™t want to give me the deal advertised on your app & website?

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE another day and still no resolution so Iโ€™ve added another pile to the count ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ๐Ÿ’ฉ- 15 pikes and counting - Iโ€™m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

  • Fletchmeister81
    Darrell fletcher (@Fletchmeister81) reported

    Went into an @EE store yesterday, safe to say service with a smile was not what I received. Thankfully my apple watch ultra finishes next month and i can pay off my device as mazuma have offered me enough to pay it off. Not only that but my wifes sim and daughters phone can go to

  • AshJamIng
    Ash (@AshJamIng) reported

    @tina0402x @EE 2nd worst customer service from a company I've ever received when I left. Hope they go bust.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE I didnโ€™t want to come back to EE for exactly these reasons - customer service - total pile of ๐Ÿ’ฉ

  • raptapsally
    Full Restitution raptapsally@gmail.com.๐Ÿ’™๐Ÿ’™๐Ÿ’™ (@raptapsally) reported

    @Hepworthclare @EE &EE help this lady out .