EE Outage Report in Rudry, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rudry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rudry, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Treharris, Cardiff, Newbridge, Newport, Caerphilly, Barry, Pontypridd, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Cwmbran, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Wi-fi | |
| Cardiff |
Internet | |
| Newbridge |
Wi-fi | |
| Newport |
Phone | |
| Newport |
Internet | |
| Caerphilly |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rudry, Wales
Latest outage, problems and issue reports in Rudry and nearby locations:
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 agmkporter 🇬🇧
(@agmkporter) reported
@EE please provide me with an email address to forward a complaint please, as unhappy with my recent call. Thanks
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Ben Hillier
(@Ben_Hillier) reported
@EE are you having problems in the BS14 area? Signal/internet on my phone has been very poor
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Tim
(@TimotheeBrgnt) reported
@EE hey team, travelling abroad but can’t call nor receive any call, can you help? Please don’t ask me to contact customer service, I cannot give any call. Thank you
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Pete Saxby
(@OriginalJrDog) reported
@EE After two lengthy chat sessions (on Saturday and Sunday) you're billing me £10.44 extra for a 'roam further' add-on which I'm still unable to use as I have "no service". Thanks for absolutely nothing. Very disappointing after more than a decade of using your network!
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🏴 agmkporter 🇬🇧
(@agmkporter) reported
@EE DM sent, but unsure if you’ll be able to help, maybe you could forward to correct dept for investigation? Please let me know. Thanks
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queenie
(@queeniepoloton) reported
Disgusted with @EE just been onto your live chat team who told me they can't help me (despite promising I wouldn't be cut off before Thursday, I was) and the advice I've been left with was 'download Skype to call us because we cut you off'. As a result I am stranded at hospital.
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mandy priest
(@lakingsfan82) reported
@EE I’ve finally got hold of customer service without getting cut off & they have sorted it out 🙏🏻
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EST-Fitness | Gordon So
(@kwgordonso) reported
@EE hi guys, Are there any known issues for EE network on Samsung Galaxy S20 Ultra 5G phones? I've lost GPS signal since 12pm today and have no connection at all unless it's on Wifi. Thank you.
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Russell jones
(@rushdenwolves) reported
@EE hi. I need to complain re service upgrading. First sent wrong colour phone, then delays getting right one ordered because had to have wrong phone back first. All done then reorder phone, 8 days go by. No phone, call CS who have no record of phone being despatched. Appalled.
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Bev
(@Bev91995078) reported
.@EE can you help with giving me an update of when I'll receive my iPhone 13 Pro Max, I've seen you have stock of the one I've upgraded too on your business site but on your every-day-joe site!