EE Outage Report in Rudry, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rudry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rudry, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Ferndale, Cardiff, Porth, Pontypool, Merthyr Tydfil, Cwmbran, Aberdare, Treharris, Pontypridd, Hengoed, Caerphilly, Blackwood and Tonyrefail.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Ferndale |
Phone | |
| Cardiff |
Wi-fi | |
| Porth |
Internet | |
| Newport |
Internet | |
| Pontypool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rudry, Wales
Latest outage, problems and issue reports in Rudry and nearby locations:
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Vale Cake Boutique
(@VCBcom) reported
from
Barry, Wales
So annoyed @EE... Ordered a phone for my Son, his first ever, big surprise for him to take away this weekend, only to open it and the SIM doesn't work as its not been set up by sales correctly!! One extremely disappointed 10 year old, thanks for that! #ee #eepoorservice
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Crawford
(@Jon__crawford) reported
@EE "UK's best 5G network" ??? Really? Your network struggles with 3G here. Unlike the other networks.
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knotsandcats
(@knotsandcats) reported
@EE I tried that but it didn’t help
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John Lewis
(@tredtoponty) reported
.@EE. Next time I go away I need a new network. 5 days away and no signal. 90mins on the phone to EE and ever for sorted. Told me to pay £10 and nothing changed. Not happy at all
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Chris Jones
(@Chris_cfr_Hyde) reported
@GRCBiker @EE EE offer 20% off for emergency services staff but it’s still annoying when they charge more to an existing customer than a new one 😢
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Stuart Patrick
(@StuPat) reported
@EE I have just arrived in the USA but my mobile has not been automatically transferred to the new provider, currently no service. Can you help please? Thanks
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T͠w͠i͠z͠y͠͠ 🇬🇧
(@T77Wizy) reported
@ohokbuddy @EE Don't go to Vodafone! Worst ever 👿
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Mantha 'Stucky' B
(@ManthJay) reported
@EE is there a problem with your online top up? I've tried topping up about 6 times since last night and the banking authentication breaks and then it doesn't go through
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Jacqueline Haire
(@JacquesH93) reported
@LiteratiTo @EE It was never ending, I don’t think I left that spot for 2 hours 🙈so glad to see the difference 🙌🏽
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Kirstin McDonald
(@Sama1975) reported
@EE Why can you just change a DD date without prior warning? Absolutely not on! Your customer service is diabolical, how dare you blame me for your absolute **** up!
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Colin McWoo Woods
(@colinmcwoo) reported
@EE I’ve lost my Apple Music that pay for through my phone contract. Can someone help??