EE outages and service status in Rudry, Wales
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- EE generated 1 outage signal in the last 24 hours around Rudry, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 31, 3:02 PM GMT+1.
- Internet (60%)
- Phone (40%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rudry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Rudry, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Hengoed, Pontypridd, and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Phone | 4 days ago |
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Phone | 11 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Rudry, Wales
Latest outage, problems and issue reports in Rudry and nearby locations:
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Maarten (@MaartenSleeckx) reported from Victoria, Wales@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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kebab (@kenandavestone) reported from Newport, Wales@EE Yeah it isn’t letting me log in. Says there’s an error. Don’t even phone me to say I’m behind on my bill when it’s your system that’s crap. Happens every month I’m gonna move contracts soon
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Kathryn Williams (@KathW80) reported from Cardiff, WalesHello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Cara Marsh (@caradyas14) reported from Pontypridd, WalesSo frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Daniel Thomas (@dklthomas6666) reported from Newport, Wales@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
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Tom Wise 🏴 (@TomWise_) reported from Cwmbran Central, WalesUnbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Allan Rees (@welshpolitical) reported from Cardiff, Wales@EE why have you redesigned your app My EE app.... again? Its crap.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
EE Issues Reports
Latest outage, problems and issue reports in social media:
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micka9990 (@Michael66108716) reported@EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks
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ironchimp (@ironchimp) reported@LeilaniDowding @EE It’s your infrastructure, just like the old tv signal infrastructure was yours and not the damned state’s.
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Tina B (@Teena35) reported@EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days
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Darren Stokes (@Stokesy88) reported@ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!
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Wozza (@Wozza777) reported@LeilaniDowding @EE You use the mobile network
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Lumpy Pete (@LumpyPete) reported@LeilaniDowding @EE They did this to us a couple of years ago, bought an uninterruptable power supply (UPS) for any power cuts which happens a lot round here. Can't help thinking we'll regret getting rid of landlines, we're putting all our eggs in one (digital) basket, no good will come of it.
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martin dudley (@martindudley20) reported@EE Outage issues in the HR8 area (Herefordshire)?
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Lottie T 🙂🏖 (@Lottie3T) reported@LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.
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eleanor binns (@franbinns) reportedEE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed
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Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported@EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(