EE Outage Report in Rudry, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rudry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rudry, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Pontypridd, Barry, Blackwood, Treharris, Pontyclun, Cwmbran, Porth, Ferndale, Aberdare, Penarth and Cathays.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Total Blackout | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rudry, Wales
Latest outage, problems and issue reports in Rudry and nearby locations:
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kaelen
(@Kaelen08764451) reported
@EE my 4g will not work I have over 90GB of data left have bars and am unsure why it’s not working
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Michael Snape Duke of Chorley
(@mcs1965) reported
@somersetbagpuss @EE I had the same proble with EE! Switched to another service provider now. You could always turn “wifi calling” on
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Rob Owen
(@robowen62) reported
@EE so for 10 years EE has provided us with a signal box to boost our signal in our house. Now they’re discontinuing this service so we have to use Wi-Fi calling and that’s our virgin Wi-Fi we’ll be using but the issue is my iPhone is now looking for a signal that isn’t there so
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Tom Kelsall
(@Stonelaughter) reported
@EE So maybe you can explain what the extra £630 fee is for? I'm already paying you for the phone, the fix is £200ish which I'm willing to pay - what's the additional £630 for?
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Prof Paul Bernal
(@PaulbernalUK) reported
Currently sitting in an @EE shop, but no-one in the shop ‘has the authority’ so I’m on an EE phone on hold to EE, listening to terrible music.
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Hector Skill #FBPE
(@HecSkill) reported
@PaulbernalUK @EE they can't do anything useful in the EE shops themselves, 'only' the people in the call centre who never meet you or see your ID can. Ludicrous
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Prof Paul Bernal
(@PaulbernalUK) reported
@EE What would help is people actually listening to what is being asked. I had very specific requirements for my aunt’s situation, and it looks as though your staff just nodded through and didn’t listen at all.
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Jack
(@jackprice1990) reported
@EE I' hoping you can help me. I'm planning to go to the US for 2 weeks from June 24th. If I add roaming as an add-on to my account for that bill period will I use my minutes, texts, and data as normal with no extra charge other than the add-on?
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Chris Hodder
(@Lobby_Hodder) reported
Had a very productive morning dealing with an internet outage. Compounded by the fact that my @EE portable wifi thing I bought as a backup has mysteriously stopped working. How's your day so far?
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Katie Louise Bell
(@Bel2Bell) reported
@EE hello is there any way I can cancel one of my other numbers without calling can’t deal with being on hold x