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EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 01/08/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Porth, Cardiff, Ferndale, Caerphilly, Pontypridd, Aberdare, Blackwood, Penarth, Cathays, Usk, Ynysddu, Treharris, Cwmbran and Pontypool.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomPorth TV
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomFerndale Internet
United KingdomNewport Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatDorsetHuman N (@ThatDorsetHuman) reported

    @EE would love better signal coverage in Moreton Dorset.

  • bus131 Roberto Riccioni (@bus131) reported

    @MarcAllera @EE Never seems to be an independent benchmark, always something EE has presented or any links goto EE website 🧐 if the benchmarks are true the customer service is still appalling, worst of the big 3

  • Philsears0761 Phil (@Philsears0761) reported

    @EE I went via affordable mobiles and got an Iphone 13 with 100 Gb of data on the EE network the tariff is £43pm handset £55. Just wanted to keep existing phone no. that’s already with EE. I’m happy for you to contact me direct 07790156101. Regards Phil

  • LauraGaribbo Laura Garibbo (@LauraGaribbo) reported

    @VodafoneUK any ideas when you'll be sending out my husband's upgrade handset please? He's been waiting 18 days now. And online chat says you have problems with @DPDgroup_news consistently. Should I be regretting joining you? @EE didn't treat customers like this

  • SOAMER Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    @EE Well the problem is still affecting usage and ironically the case was closed by text by we yesterday what is the point

  • couzanit Couzanit (@couzanit) reported

    @EE Ticket Ref: INCM00000858805 This one been fixed yet? been down since June, ref is from October

  • ElstedPK Peter Kilmister (@ElstedPK) reported

    Really professional people at @AppleSupport and @EE who sorted out mobile data not working on my iPhone. If you have a similar problem, remove your SIM card and reinsert it. We all have to keep learning.

  • Benly125 Gwil Evans (@Benly125) reported

    @EE Working again now. I uninstalled and reinstalled the app (again). Seems to need doing often. Google play should be updating the app automatically anyway. I'm not having a problem with any other apps.

  • tazmaraz9 Tariq Sheikh (@tazmaraz9) reported

    @MarcAllera @EE Why don't you publish your complaint numbers on here because by the looks of it you are receiving massive amounts of them. All this lost is doing is deceiving the public into thinking your better than you are

  • James_Dean23 James Partington (@James_Dean23) reported

    @EE why is the app so bad? Constantly have to uninstall and re install.. its abit of a joke