EE outages and service status in Rudry, Wales

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rudry, Wales

The most recent EE outage reports came from the following cities: Merthyr Tydfil, Cardiff, Pontypool, Newport, Blackwood, Cwmbran, Porth, Treharris, Caerphilly, Hengoed, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Merthyr Tydfil	Internet	6 days ago
Cardiff	Internet	6 days ago
Pontypool	Wi-fi	7 days ago
Newport	TV	7 days ago
Newport	Total Blackout	9 days ago
Blackwood	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 9 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  sheryl fussell (@chickenshed24) reported 15 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  charlesTdale (@charlesTdale) reported 18 minutes ago from Penarth, Wales

  @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 19 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  Rhys (@TheRhysCooper) reported 19 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Christopher Guy (@ChrisJG1988) reported 24 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Anthony Pesticcio (@TheRealBerty) reported 28 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Magic Man (@MagicMerry88) reported 30 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 36 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Eddy (@ChrisEddy_7) reported 37 minutes ago from Pontnewydd, Wales

  So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

• 
  lisa marshall (@lisa150_5) reported 42 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  . brydieloa (@brydielwoodward) reported 44 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Eddy (@ChrisEddy_7) reported 48 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 48 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Ben Williams (@BenThatFlies) reported 48 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Rob O'Keefe (@WelshROK) reported 49 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Angela Sweeney (@angelawales) reported 49 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  Eddy (@ChrisEddy_7) reported 54 minutes ago from Pontnewydd, Wales

  No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

• 
  Maarten (@MaartenSleeckx) reported 54 minutes ago from Victoria, Wales

  @EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?

• 
  Steffan McMahon (@Steffan_McMahon) reported 55 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamesshawvideo (@jamesshawvideo) reported 1 minute ago

  Hey @EE I have one of your home mobile broadband hubs and it’s absolutely awful. It constantly drops out and the speed is sub broadband level. Why?

• 
  Ya Hala (@Hala_xpress) reported 2 minutes ago

  @EE No signal at all in Medway area Kent When the service will come back?

• 
  Ambridge Massive (@AmbridgeMassive) reported 2 minutes ago

  @EE What's going on? I have been trying since about 2pm to talk to someone to change my phone contract. Being consistently told there's a problem with the system. So no-one can help at this time. Not acceptable at all. Can someone explain what's happening please?

• 
  Micah Charles (@Charlie_Mate) reported 5 minutes ago

  @Kur7t @England @EE So has james Justin. He’s still ****.

• 
  Kur7t 🏁 (@Kur7t) reported 5 minutes ago

  @Charlie_Mate @England @EE There you go talking about your favourite cup. Why don’t you go and pour a pint of Carabao sit in your arm chair and reminisce on your poor pathetic season. Your reign at the top is short like leprechauns

• 
  Achorawl 🔜TheMixupLyon➡️Infurnity獸無限 (@Achorawl) reported 6 minutes ago

  @justnvc @EE I had a similar experience with the house my ex bought. The house had been rented 2 years before the date of purchase, but they never shut down their service. We could have moved in and they would be paying for our electricity bills as we had no way to contact them !

• 
  Garry Walker (@GarryWalker) reported 9 minutes ago

  @Etsphonebill @EE My AirBNB just cancelled on me. £450 down the drain. Router is still showing blue and giving me a login screen. Which means I just need an active username and password. They aren't willing to give me one. They say there is no possibility of compensation as my contract hasn't started. Technically they turned off my dead mothers internet. The only reason I agreed to a 24 month contract with them when I will mostly be in thailand is i need internet now. Im in a village where there is no phone signal. Maybe ebola is too harsh. Middle Eastern respiratory syndrome is more appropriate.

• 
  🤟🤟🤟 (@TakittyAi) reported 14 minutes ago

  @EE I cant send the message through. The connection is still on and off all day! Im a new customer!

• 
  rhys! (ʚ♡ɞ TWICE ‘26) (@haroobooriisu) reported 14 minutes ago

  .@EE Are you experiencing any issues with logging in? I have been completely signed out of the app & now unable to log in?

• 
  UnTzY 🚶🏻 (@untzy) reported 23 minutes ago

  @dricedcoffee @EE Same problem.