EE

EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 12/24/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Newport, Aberdare, Blackwood, Penarth, Caerphilly, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Ferndale and Pontypool.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomPontypridd TV
United KingdomNewport Total Blackout
United KingdomCardiff Phone
United KingdomNewport Internet
United KingdomAberdare Phone

Community Discussion

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BackhomeMackem Danny Bryan (@BackhomeMackem) reported

    I have to say , I’m not even a customer, but @EE are right up there for Customer Service. I mean right up there with the absolute worst of them. Totally and utterly abysmal customer ( potential) non service . Truly awful 😳🤬🤬

  • DavidAMilburn Dave Milburn (@DavidAMilburn) reported

    Dear @O2 due to disastrous service from @EE due to their IT systems issues I want to process an order for a PAYG SIM. What's the quickest way to do this via an operator and to get delivery? I then want to process changes to contracts.

  • CaptainSycko Sycko (@CaptainSycko) reported

    EE mobile phone service down yet again in LS25, what is wrong with your service? This is getting ridiculous @EE

  • _chargarside charl (@_chargarside) reported

    @EE I Ann Marie, if you read the EE transcript on the first image from EE customer services, I was given the contact number and website link by the online agent.

  • _maximus Grant Morrison (@_maximus) reported

    @EE is your online store down? I was placing an order last night then it stopped loading pages during checkout. Still not loading now :(

  • srichardson121 Steven Richardson (@srichardson121) reported

    @Furan917 @virginmedia @EE It is indeed. Doing my morning stand ups tethered to my phone. Pointless. Should just cancel them.

  • NamesKieran Kieran McCann (@NamesKieran) reported

    @EE how do I get my broadband account number? Had this setup for three months now and never received an email with that info.

  • MathieuCamus Mathieu Camus (@MathieuCamus) reported

    @VodafoneUK do you guys ever reply? Still waiting on a phone to be exchanged and paying for an upgrade I didn't receive. 6 calls, 3 tweets later still nothing, great customer service so far!! Probably time to switch @EE @ThreeUK

  • AM12EAZ AMREAZ (@AM12EAZ) reported

    @EE @Mando14all1 I know. Register interest.... Register interest all the flaming time, never hear a email back, no information at all. I'd rather go and talk to a brick wall.

  • itsarronjohnson Arron Johnson (@itsarronjohnson) reported

    @EE Why is your customer service such a shambles? Been sat in 3 days straight waiting for an order to arrive after being repeatedly promised it was on the way. Getting beyond a joke now. It's a different story every time I ring. Meanwhile you expect my trade-in by the 26th...