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EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 01/22/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontyclun, Cwmbran, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Penarth, Cathays, Usk, Ynysddu and Treharris.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomPontyclun Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MancOneLove MancBee (@MancOneLove) reported

    @EE Hey. Is your app down? For 2 days I’ve been trying to log on but I keep getting the message something is wrong.

  • EDP4446 Dab me up bruh (@EDP4446) reported

    @EE Who cares, help your customers

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported

    @bt_uk been having problems with my hybrid connect been sent a new one as my old one was faulty Set it up as the instructions state got a good connection to my hub but I can’t get it to get a signal anywhere in my house What am I paying for if the @ee signal I my area is rubbish!

  • johnfromwelly John from welly (@johnfromwelly) reported

    @EE ive been trying to cancel my account by calling 150 so far wasted 2 hours of my life on this, where can I send an email?

  • fromfiona_ From Fiona (@fromfiona_) reported

    @EE I’ve just had an email about returning my traded in phone but I’ve already sent it with the returns pack I was sent. Can you help please?

  • RBridgens KABΞΝ (@RBridgens) reported

    @ee on my welcome email it has a link to a £50 refer a friend offer but the link is broken. Can you send me the correct link? I have a friend who wants to buy today

  • heleneocurry Helen O'Curry (@heleneocurry) reported

    @EE in Chinley, Derbyshire with no EE signal for a week. Can anyone there tell me when it’ll be back? Assume it’s an #StormArwen issue but we can’t get any answers…

  • itsmejusm it's me (@itsmejusm) reported

    @EE @EXCEL @EAFIFAesports How about an update about repairs to the network after storm Arwen. We've had no coverage for 7 days. I've got 4 phones in my household that are all useless. You're a communication company, please communicate!

  • HelenaYork Helena (@HelenaYork) reported

    @EE hello , I traded in my phone to upgrade and I got and email on Saturday saying my return pack is on its way but I haven’t received it and the deadline is soon . Can you please help and push the deadline back so I can wait for the pack to come ?

  • danowl16 𝘿𝙖𝙣 (@danowl16) reported

    Hi @EE when I got my upgrade I got told a reruns back would be sent with it .. then I had a massage saying one would be coming then I had another to remind me to send the phone. I still and received a returns pack. Can you help?