EE

EE Outage Report in Rudry, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 02/07/2026 04:15

February 07: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Barry, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Cwmbran, Abertillery, Newport, Pontypridd, Pontyclun, Ferndale and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomBarry Wi-fi
United KingdomCardiff Phone
United KingdomPorth Wi-fi
United KingdomMountain Ash Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • the_bluegate Cooper (@the_bluegate) reported

    @EE shocking service why can’t I speak to a human Online service not working either

  • wee_corlett Nadia Jouni (@wee_corlett) reported

    @EE How about you sincerely apologise for the shocking service and ongoing issues you’ve still to resolve. Promised a call back within 24 hours yesterday and nothing still! #badcustomerservice

  • finbar78 baz (@finbar78) reported

    @mattfrost84 @EE @iD_Mobile_UK Id mobile are part of the three network! DONT DO IT!!! there is a reason they are selling so cheap

  • lywyn dARREN (@lywyn) reported

    @EE I got a new phone in Feb from you and was wondering if it came network locked or not? I know some companies have stopped locking in advance of the rule change in December.

  • LifeatSkye Qr Cor. (@LifeatSkye) reported

    @EE what's going on with your network in IV51? It's the second week i got no signal at all in the Portree area.

  • Daniel_Stock Daniel Stock (@Daniel_Stock) reported

    @EE my signal has been terrible the last few months. I used to have great 4G signal and low 5G signal outside. No I get low 4G signal and have forgotten what a 5G signal looks like. What's going on EE?

  • ShinyQball Simon Quill (@ShinyQball) reported

    @EE Wow. Still arguing ur point. Great customer service. U carry on with ur semantics. The rest of us will carry on calling it what it was. An outage. Usually consisting of a network unable to provide the signal needed to operate. Which is what happened to most of ur customers. Fact.

  • i_Charizard Monk (@i_Charizard) reported

    @EE customer support ‘Can you give me permission to what you’ve used your data on? ‘No’ ‘Okay, well I can see you’ve been using it on.....’ Absolute joke.

  • BrandanHopper1 Brandan (@BrandanHopper1) reported

    @EE is your webchat down? Just keep getting the refresh icon when trying to enter my mobile number…

  • lywyn dARREN (@lywyn) reported

    @EE I was hoping to put a second SIM in (dual SIM phone) from another provider so I could get mobile data finally. There is no point in me raising my problem again since EE have already said they cannot do anything to improve it. 2.4Mbps is just not good enough.