EE outages and service status in Rudry, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Rudry, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (22%)
- Phone (22%)
- E-mail (11%)
- Total Blackout (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Rudry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rudry, Wales
The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Pontypool, Newport, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 18 days ago |
|
Cardiff
|
Wi-fi | 20 days ago |
|
Cardiff
|
23 days ago | |
|
Cardiff
|
Total Blackout | 26 days ago |
|
Cardiff
|
Internet | 26 days ago |
|
Aberdare
|
Phone | 26 days ago |
Community Discussion
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EE Issues Reports Near Rudry, Wales
Latest outage, problems and issue reports in Rudry and nearby locations:
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Atif Raza (@atifter) reported from Llanyrafon, WalesContract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Gareth Lewis (@cllrglewis) reported from Abercanaid, WalesHello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesHey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]
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Eddy (@ChrisEddy_7) reported from Pontnewydd, WalesNo network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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. brydieloa (@brydielwoodward) reported from Aberaman, Wales@lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales@EE I have tried... I need help with completing my new upgrades
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢 (@daflewis_botn) reported from Cardiff, Wales@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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sheryl fussell (@chickenshed24) reported from Rudry, Wales@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Gavin Lewandowski (@gavinlew) reported from Butetown Community, Wales@ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tabs (@tabadash) reported@EE I need support via anything other than phone. My watch upgrade delivery has failed today because the DPD PIN was sent to the watch's number instead of my mobile. Live chat only tells me to call. Could someone please contact me via DM to sort this out?
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Nicky (@NickyNacks25) reported@EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom
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alan (@alan_muso) reported@EE Done that, been told to suck it up. That's what 37 years as a customer does. Don't worry, I wont take out new stuff with you but I'll keep my mobile with you as your charges are ok. But nothing else I'm afraid and in March 2027 I'll cancel this dumb SIM card and forget about it
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@thedrmike.bsky.social (@The_Dr_Mike) reported**** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website
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lucy barnett (@lucebarnett) reported@EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help
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Pepe.meister (@g_man755) reportedBeen on the phone since 9am, with @EE only for them to disconnect 3 times, they boast about being the best provider for 25 years, well you can’t even complete a query so I beg to ask who crowned you with such a dead service?
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Bigpiz Official Page (@bigpiz_) reportedBest network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?
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peter wilson (@wilsonpeter48) reported@EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps
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ThatScottishGuy (@TSG_SWAGSHYT3) reported@EE lie to me about it being cable issues or whatever you said again though i swear to ******* god
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Rachel Ralph (@RachelRalph8) reported12 weeks without installation. 12 weeks my son has been waiting to move into his new home. Again today hes been let down by @WeAreOpenreach @EE everytime hes rang hes been told its fine its all in hand. 12 weeks?!