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EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 12/16/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Penarth, Caerphilly, Cathays, Blackwood, Aberdare, Porth, Usk, Ynysddu, Treharris, Pontypridd, Cwmbran, Ferndale and Pontypool.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomCardiff Wi-fi
United KingdomNewport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ls_1983 Lee Stewart (@ls_1983) reported

    @EE After 23 hours I would hope so, surely also a redundant question when you state you’ve fixed an issue already.

  • Andywalker1985 Andrew (@Andywalker1985) reported

    @EE It started working again after a couple of hours. My partners phone is also on ee and she had the same problem so must of been the local mast

  • dawg_cookie CookieDawg (@dawg_cookie) reported

    @EE @MeganLDN There are thousands of tweets of people saying they have had issues the last few days. It is so frustrating to read "we aren't aware of any outages" hundreds of times. You are going to loose lots of customers and look bloody stupid doing it.

  • dawg_cookie CookieDawg (@dawg_cookie) reported

    @EE how can you write "we are not aware of any outages" hundreds of times and still not be aware of any outages. So frustrating to read as a customer. Both mobile and broadband have been almost non existent since Sunday.

  • dawg_cookie CookieDawg (@dawg_cookie) reported

    @EE something is wrong your end, probably DNS servers. Playing dumb and blaming the social media sites being down, is incredibly frustrating to read as a paying customer for both Broadband and mobile data. Terrible strategy I'll find someone new thanks 👋

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Yes, I’ve spoken to them. They said about sending an engineer round but it then started working as normal. I can only assume that there is no fault, just a second rate service being provided.

  • MJamesonOhYes Matth-oOoOo 👻 Jameson (@MJamesonOhYes) reported

    Not sure but I THINK the @EE phone support guy just slipped in a 'love you' as he signed off

  • kitty_la_la KittyOohLaLa (@kitty_la_la) reported

    @EE The service problem in my area that was going to take 16hrs to fix….is now at 6 days and counting. Any danger of me being able to make a call that doesn’t involve me shouting “hello, can you hear me” 10 times?!!

  • beehivetruth beehiveartsstudio (@beehivetruth) reported

    @EE interested to know what is Arcadyan Router and why it appears instead of EE router and why technical team did not provide a professional service.

  • Izziewizzy Denise 🦄💖🍰 (@Izziewizzy) reported

    If #EE are the UK’s best network and can shave a man up the top of a remote mountain (tv advert), how is it that I get absolutely no signal whatsoever when I visit friends in North Norfolk -one of flattest parts of the UK…?!? 🤔 @EE