EE Outage Report in Rudry, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rudry, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Rudry, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Merthyr Tydfil, Cwmbran, Newport, Cardiff, Blackwood, Treharris, Newbridge, Barry, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Merthyr Tydfil |
Wi-fi | |
| Cwmbran |
Phone | |
| Cwmbran |
Phone | |
| Newport |
Wi-fi | |
| Newport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rudry, Wales
Latest outage, problems and issue reports in Rudry and nearby locations:
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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used to be @Jelcics
(@Jakesmummmm) reported
from
Barry, Wales
@EE trying to add a data add on and it’s not working! Tried through logging in too! Help!
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Simon Latham
(@Welsh_Si) reported
from
Caerleon, Wales
@EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?
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Mike Walmsley
(@mikewalmsley11) reported
from
Barry, Wales
Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom M Maloney
(@TomMaloney89) reported
New mobile contract last week, it included BT sport but you never sent me a code. Called 3 times after getting fed up of waiting the first 2. Got through and they sent a text to activate it. Unfortunately it hasn't done that. Just waited another 25 minutes, fed up. Call me @EE
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Karl Fisher
(@karlmfisher) reported
Hello @EE I’m sure you’re aware of the issues in KT1 and surrounding areas but can’t see any tweets about the lack of signal and disruption this is causing? It’s been 2 days now and business are suffering, why the silence?
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Tom M Maloney
(@TomMaloney89) reported
Your customer service is shite @EE
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Dalriada
(@Mark__Eadie) reported
Tell you @ee, if I could cancel my contract I’d do it in a heartbeat. Absolutely hopeless. Useless across Africa, useless across Europe. Your woeful data coverage has left me unable to use the German covid check-in app Luca three times today, can’t access train times, etc
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The Brig
(@Greyhound_One) reported
By the way, @EE , I can’t do wifi calling because you provide the blasted wifi and that will be down too. #Useless
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Val
(@VessVal) reported
@EE Hello, I’ve been trying to reach your customer service for days now as I have a debt to settle and I’m unsure how to pay this but it’s impossible to get in contact with you! I’ve waited on the phone for 27 minutes tonight! Can someone please contact me about it?
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Rich St⭕️ne
(@stoner_uk_80) reported
🤬🤬🤬🤬🤬 @EE WiFi and 4G being the absolute drizzling you know what tonight. Spent the last 40mins trying to get the @leytonorientfc online player to load to watch the match. Gonna be a tenner down the drain at this rate 🤬🤬🤬🤬🤬
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ItsNatashaCharlotte
(@ItsNatashaC) reported
@EE Do we know when broadband is going to be back up in the CH61 area? It's been down all day.