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EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 02/17/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Newport, Cardiff, Porth, Blackwood, Barry, Hengoed, Pontypool, Caerphilly, Mountain Ash, Treharris, Cwmbran, Abertillery, Pontyclun and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Wi-fi
United KingdomNewport E-mail
United KingdomPontypridd Wi-fi
United KingdomCardiff Internet
United KingdomPorth Internet
United KingdomNewport Total Blackout

Community Discussion

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • TheRealBerty Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe

  • HuwJones58 Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • DullUddenCow 🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book

  • TomWise_ Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported from Cwmbran Central, Wales

    Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    @EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Retro03 Retro (@Retro03) reported

    @EE The signal is still pretty bad. I just wondered if her old phone could be the problem and if a newer one would have better signal.

  • Shelle02 Michelle Hedley 💙 (@Shelle02) reported

    @EE Are you able to advise how to gift data? Help says to log into MyEE and select Family Usuage tab. I dont have this? Does this mean my plan doesnt allow gifting?

  • dj_kassem DJ Kassem 🇵🇸 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙NHS, always FB (@dj_kassem) reported

    @EE Promise everything, deliver little Why is it so difficult to get the a/c holder changed on my phone? Out of contract, so very easy to move. Shop no help at all, phone useless. Told change can’t happen for 2 months. Now looking for other providers. So disappointed.

  • pgr3master Asa (@pgr3master) reported

    @EE In answer yes it does appear calls are handed from the BAI communication network to the EE’s network ok (tried it out lol)

  • lee__field lee field (@lee__field) reported

    @EE Hi no I don’t have a personal line anymore due to the extremely poor signal in the north eastern countryside

  • WriterStephy Stephy aboard River Phantom (@WriterStephy) reported

    @thepipkins @NarrowboatTales @EE We are ‘unlimited’ on EE - husband works all day on his laptop, we both stream TV, 2 phones use it, films etc and I game online. Never come close to using 600GB.

  • dj_kassem DJ Kassem 🇵🇸 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙NHS, always FB (@dj_kassem) reported

    @EE It was unclear but error and company rules were mentioned. I did not speak to the customer service, my daughter did. She was very frustrated and upset by the experience and is also thinking of moving away from EE.

  • PeterTa75875224 Peter Taylor (@PeterTa75875224) reported from Leigh, England

    Terrible service from @EE Expected much better.

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE I WAS TOLD THERE WOULD BE NO PROBLEM SORTING THIS TOP UP, WHAT A JOKE JUST TOLD NOW IN A DM GOT TO BE DONE ON PHONE GOT TO WAIT ANOTHER 24 HOURS IT GETS DONE ASAP OR I REPORT THIS ATTROCIOUS CUSTOMER SERVICE I HAVE RECEIVED TODAY TO CUSTOMER SERVICES BY EMAIL YOU HAVE 1 HOUR

  • pgr3master Asa (@pgr3master) reported

    @EE it does appear calls are handed from the BAI communication network to the EE’s network ok (tried it out lol)