EE Outage Report in Rudry, Caerphilly County Borough, Wales

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Rudry, Wales

The most recent EE outage reports came from the following cities: Newport, Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Porth, and Pontypool.

City	Problem Type	Report Time
Newport	Internet	1 day ago
Newport	Internet	2 days ago
Pontypridd	Internet	3 days ago
Bargoed	Internet	5 days ago
Cardiff	TV	6 days ago
Newport	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

• 
  Neil (@neilbennett0707) reported 9 seconds ago from Merthyr Tydfil, Wales

  Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

• 
  Rhys (@TheRhysCooper) reported 15 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Steffan McMahon (@Steffan_McMahon) reported 17 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported 18 minutes ago from Risca, Wales

  @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

• 
  sheryl fussell (@chickenshed24) reported 21 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 22 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Christopher Guy (@ChrisJG1988) reported 22 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Gareth Lewis (@cllrglewis) reported 25 minutes ago from Abercanaid, Wales

  Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

• 
  Jack Rickus (@4rickus4) reported 30 minutes ago from Saint Nicholas, Wales

  @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 33 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  Lee Webster (@leeweb79) reported 33 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 34 minutes ago from Ferndale, Wales

  @EE please can you help me with my upgrades??

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 39 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 45 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 45 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 48 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Steffan McMahon (@Steffan_McMahon) reported 55 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Uncle Fester (@stewpalm) reported 56 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 57 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Simon Latham (@Welsh_Si) reported 60 minutes ago from Caerleon, Wales

  @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Mitchell (@MrPMitch) reported 7 minutes ago

  @EE No. Sorry for delay in replying, I’ve had to wait until now to be able to use mobile internet… is it acceptable to take a week to fix an issue that would’ve taken hours if it had happened in a more populated area?

• 
  jon williams (@jon16923) reported 7 minutes ago

  @EE hi currently out in Mexico do you have any tips on strongest signal whilst I'm out here most of the time I'm on h+ and keeps dropping out I have it set to automatic

• 
  Jamie Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🏏🍻 (@HoggyEvans) reported 9 minutes ago

  @EE Just cancelled mine.. EE wanted £71 a month for iPhone 14plus and upfront cost. Another network £49 both with around 100gb data with no upfront cost. No point upgrading with them.

• 
  jim gibb (@jacktar93) reported 12 minutes ago

  @bt_uk @btsportfootball @EE seriously ee and BT should not be allowed anywhere near football again service fails waiting more than an hour for either of the charlatans to answer their phone TRULY TERRIBLE SERVICE

• 
  ailsa (@ailsahomewood) reported 17 minutes ago

  @EE I have a mini 4gee WiFi router but don't have an EE phone and can't top it up, please can you help?

• 
  Reuben Alghali (@reubenalghali) reported 19 minutes ago

  @EE your 5G/4G/3G mobile service has been down in Brixton SW9 since Saturday, only in a specific area, roughly a square mile. Can you investigate?

• 
  ammar_b (@ammarhb87) reported 19 minutes ago

  Extremely disappointed with @EE - their customer service is in shambles and they make zero effort in retaining loyal customers #EE @VodafoneUK @O2 - can you folks offer me a better deal?

• 
  edward thomas (@edster994) reported 19 minutes ago

  @EE it not allowing me to send mutlimedia by text. i have my data on and have signal

• 
  Bob Gabbey (@BobGabbey) reported 21 minutes ago

  @ee help please. I was talking to Lauren on 30/9 re switching to your broadband service with BT package. She was due to call me back 3/10 but unfortunately I was unavailable. Can you please ask her to call me back again as I’m keen to sort this out.

• 
  Karl Dyson (@karldyson) reported 22 minutes ago

  Despite good signal, no actual data throughput on @EE 4G 🙄 Switching to the other SIM on a different provider and all ok (dual SIM, not a power off/swap/power on)