EE

EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 12/10/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Cathays, Blackwood, Aberdare, Porth, Usk, Ynysddu, Treharris, Pontypridd, Cwmbran, Newport, Ferndale, Pontypool and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomCaerphilly E-mail
United KingdomCardiff Internet
United KingdomBlackwood Phone
United KingdomAberdare Wi-fi
United KingdomCardiff Phone
United KingdomPorth Internet

Community Discussion

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • veryslickpaul Paul Hurst (@veryslickpaul) reported

    @EE Equally; "EE said on Thursday that introducing the charges would 'support investment into our UK based customer service and leading UK network'." So the plan is to charge those going to the EU more, to pay for the UK infrastructure. It feels like that cost should be spread.

  • denkmit Simon Patterson (@denkmit) reported

    @plankeiy @EE The problem with a daily charge is that it’s completely unfair to those of us from border communities. Will I get accidentally charged every time I lose signal at my home and my phone switches to an Irish network? Probably.

  • _Steps_fan Steps Fan 👣 ♍♂️ 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_Steps_fan) reported

    So I guess I'll be ditching @EE once my contract is up now they have decided to back track and start charging for usage in the EU. Wrong move EE, wrong move. You are going to lose loads of customers over this. I will go to another network.

  • ScotCull Scott (@ScotCull) reported

    @EE Who do I need to speak to about leaving your network since you will be charging for using my phone abroad ?

  • civetta em (@civetta) reported

    @EE @Allan_Lunn At the moment I'm working with the kind of kids who needed that support as an absolute minimum. Your citing them as an excuse for this decision is a disgrace.

  • pscarrott Paul Scarrott (@pscarrott) reported

    @EE @kevinbellwood Poor EE, its a wonder they can drag themselves in each day given the mere £1billion a year profit the parent company is making.

  • Tigerstolly Andy Campana (@Tigerstolly) reported

    @EE @MagicBoyUK If the device is out of the country it’s not on your network is it ? Just when the traffic comes back to the U.K.

  • Whatspctoday Whatspctoday (@Whatspctoday) reported

    @EE I have been a customer of EE for 10 years but will be cancelling my contract given your announcement today.

  • paoloharding paolo (@paoloharding) reported

    @EE roaming charges in the EU - looks like I’m switching network - very disappointing #RoamingCharges #EE #poorcustomerservice

  • MonsieurSavage Alex Savage (@MonsieurSavage) reported

    @EE Lol. Prices have gone down for data etc in recent years. This is a money grab purely coz you aren’t ruled by eu law any more. It’s not a small charge. Another network will gladly my money