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EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 01/17/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Cwmbran, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Penarth, Cathays, Usk, Ynysddu, Treharris and Pontypool.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Aberdare, Wales

    @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AbedTroyand TroyandAbed (@AbedTroyand) reported

    @EE hi ordered a sim only deal a few days ago and just received a text saying ' thanks for upgrading with EE. Your delivery address has been changed.....' I can't call 150 not with EE just yet. Can't use customer service as I don't have an EE number yet.

  • letmerideaway Naomi (@letmerideaway) reported

    @EE why, when my partner is trying to sort out our Internet issues (I.e we have none) does it say to text FAULT (he did) and we will have a message back within a few minutes - to have received NOTHING in over 2 hours? What is going on and will we get refunded?!?

  • TruthOnAnimals Civil servant (@TruthOnAnimals) reported

    I've had the worst customer service in all my life. @EE told me they'd scrap fees, then said they can't, even though they listened back to the call where I was told they would/admitted it was wrong. Also so rude throughout. How to make longterm customers feel crap. @MarcAllera

  • Qulturedgenius Qulturedgenius (@Qulturedgenius) reported

    @EE Hey still not able to get a resolution. Tried calling through to customer relations and been k hold for almost an hour

  • babelmonk Christian Ashby (@babelmonk@infosec.exchange) (@babelmonk) reported

    @EE Hold that thought (but thanks) - support have initiated a bill review and are sending a proper paper invoice (they can't send PDFs, sigh). What might have happened is that an MMS (not billed part of business passport) has kicked off a data connection and so charged me the day.

  • em1500uk 𝔼𝕞𝕞𝕒 ℝ𝕠𝕞𝕒𝕚𝕟𝕖 📸🚂 (@em1500uk) reported

    @EE Hello. Can anyone help me with an ongoing issue with my BT Sport login as an inclusive extra? I've already called tech support about this last week and was supposed to hear from a girl called Natasha between 5-9pm on Wednesday, but I've heard nothing from EE or BT.

  • cheesedoff3 Karen (@cheesedoff3) reported

    @EE what the hell is going on with the rubbish broadband signal this week. I'm getting thoroughly cheesed off!!

  • ricksuk James Ricks (@ricksuk) reported

    @TalkTalk Regarding this outage I’ve had to walk into town. Some mobile phone signal in Potters Bar has no data roaming in some areas. @EE please take note.

  • DoeGrass Doe Grass (@DoeGrass) reported

    @EE oh dear! Broadband working so good since i signed up and now tonight proper drop out. Used the app to test connection all good. Nothing connecting! #help

  • jaisjoshi Jai Joshi (@jaisjoshi) reported

    @FirstNorwich It is not the same stop as I mentioned yesterday, but the problem is same. This has not yet resolved, just for your information. I am using a stable connection from @EE and @virginmedia , it failed to load page with both these connections - even now. No updates pending for app