EE

EE Outage Report in Rudry, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 02/07/2026 13:25

February 07: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Barry, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Cwmbran, Abertillery, Newport, Pontypridd, Pontyclun, Ferndale and Aberdare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomBarry Wi-fi
United KingdomCardiff Phone
United KingdomPorth Wi-fi
United KingdomMountain Ash Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • brydielwoodward . brydieloa (@brydielwoodward) reported from Aberaman, Wales

    @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vipodcasting paul Gough Hopkins (@vipodcasting) reported

    @EE Good there is a human. Don’t try to justify the price hikes then. I’m constantly getting texts from EE saying there is a fault with my home network (cellular), and sorry for disruption. Then same again the week after they say its been fixed. I’m sure you can look.

  • MoorVisionSW Moorvision (@MoorVisionSW) reported

    @EE I can make/receive calls & use my phone on Wifi but have had no mobile internet on it (Samsung S20) since yesterday morning. Is it my phone or is it another EE outage? Postcode PL21 0SZ. I have called several times and am promised a text with fault details but it never comes.

  • Don_Felipe007 Don Felipe (@Don_Felipe007) reported

    @EE I spoke to tech support yesterday

  • derbaum_dieluft die luft (@derbaum_dieluft) reported

    @EE Hi, I upgraded my phone on 3rd March. Received a confirmation email Since then - nothing, no updates. My tracking number doesn't work and I tried contacting you but no one responded! Could you help?? Thanks.

  • Waynie83 Wayne (@Waynie83) reported

    @EE You're job must be really easy pressing copy and paste all day! Why dont @EE actually listen to the customers and offer some actual help!! You are going to use alot of customers why dont you let people lower Tariffs? I know you will ignore me you have since Thursday!!

  • MoorVisionSW Moorvision (@MoorVisionSW) reported

    @EE @EE I can make/receive calls & use my phone on Wifi but have had no mobile internet on it (Samsung S20) since yesterday morning. Is it my phone or is it another EE outage? Postcode PL21 0SZ. I have called several times and am promised a text with fault details but it never comes.

  • soaphieex Sophie (@soaphieex) reported

    @EE Can i get some help with my phone bill?

  • Zeldayatta Zëļđå (@Zeldayatta) reported

    @ThePigeonShowTV @EE Reall. It's so unstable and I get like 6mb/s when I may for a **** ton more. I called to ask whats up with that and they switched me to BT and then sent me a early termination bill of £160 that they didn't even mention 💀 not very poggers

  • maryyasmine Mary (@maryyasmine) reported

    @plusariworld @lewllo_ LMAOOOO I can confirm @EE has never charged me this amount

  • vipodcasting paul Gough Hopkins (@vipodcasting) reported

    @EE And yet your signal is patchy at best between Coventry and Milton Keens on the West Coast line. Almost non existent on London Underground and 1 of 5 bars in large parts of Harborne where I work in Birmingham and has been for years. (1