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EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 02/02/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Pontypridd, Barry, Blackwood, Treharris, Pontyclun, Cwmbran, Porth, Ferndale, Aberdare, Penarth and Cathays.

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City Problem Type Report Time
United KingdomCaerphilly Total Blackout
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Phone

Community Discussion

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EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoanneLambVO Joanne Lamb - Award Winning VO w/ Pro Home Studio (@JoanneLambVO) reported

    Receiving a very very poor level of service from @EE today. Is this what we are now to expect since they were taken over by BT? 🤔 #customerservice #iexpectbetter #yourebetterthanthis

  • RyanSOriginal ryan smith (@RyanSOriginal) reported

    I can sort of understand why energy prices are going up but how can the likes of @EE justify a hike?? Services are always going down, customer service is poor. Guess you’ve gotta pay @kevinbacon his advert fees somehow!!

  • MariangelaFane4 Mariangela Fanelli (@MariangelaFane4) reported

    @EE It’s at ombudsman level now fix my account I downgraded to sim only £8still showing £58 to pay by today

  • NNpme Natalie Paddick (@NNpme) reported

    @EE More over Patrick thinks that this maybe a sim issue. Which I have already brought to your attention a month ago, now to send me a sim card you are going to charge me £1.50 for an issue that is not my fault it is your fault! I am obviously not happy!

  • MeanTeam Chris Hart (@MeanTeam) reported

    @Aldouk @EE No, I left GiffGaff when I bought my Pixel on EE. It's an option to go back though. Leaning towards O2 at the moment who I was with for years. Tbh, the coverage has never been great on EE here on the outskirts of Nottingham. Regularly have no service.

  • kamran6469 Kamran (@kamran6469) reported

    @EE I am@in South Africa and I got No service on my mobile. Can’t even ring we and they don’t have a online chat . Stuck what shallI do

  • brianmw58 Brian Withington (@brianmw58) reported

    @LexiBellissima @EE Despite my providing his number and it being a known problem, they apparently can’t do anything unless he contacts them directly. I don’t need any access to his account, just need them to fix their own problem. Classic hiding behind “data protection”.

  • Ryanmounsey Ryan mounsey (@Ryanmounsey) reported

    @EE another price increase.. another 5.99 a month. Scandalous, I’ve been a customer for 14 years, as soon at this contract is done, I’m out #ripoffBritain

  • Pee_Jay87 Person X (@Pee_Jay87) reported

    That’s fuel prices up around 6p a litre Energy costs increasing by 50% and now @EE increasing my bill “in line with inflation” 7.5% Get yourselves all to ****

  • tim_j_stowe Tim Stowe (@tim_j_stowe) reported

    @EE We're trying to contact you to get a uk customer reconnected. hes in South Africa on holiday. wife has covid. They're isolating. We've tried all your options; you say you've phoned this number back but the phone has not rung. All messages you send prevent me replying. Help!