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EE Outage Report in Rudry, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Rudry, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Rudry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Rudry, Caerphilly County Borough, Wales 12/30/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Rudry, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Caerphilly, Aberdare, Cardiff, Pontypridd, Blackwood, Penarth, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Ferndale and Pontypool.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomAberdare Phone
United KingdomAberdare Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Rudry, Wales

Latest outage, problems and issue reports in Rudry and nearby locations:

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • markreesPT1970 Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ryangreen2 Ryan Green (@ryangreen2) reported

    @EE Unfortunately still the same issue - rebooted twice. EE seems to have blocked the ability to turn 4G off in Pixel 6 settings. When it does go to 3G (rarely), data works

  • Alanfro04413090 Alan Frost (@Alanfro04413090) reported

    @EE Any chance of posting to let customers know when the data issue will be fixed? Over 3 hours now. Really poor

  • vicky_s_owens Victoria (@vicky_s_owens) reported

    @EE Are you having issues in the LE10 area? Not the only person to say this, so it’s not my phone having issues. My phone try’s to use 4G but won’t work, so it switches to 3G and works okay. But 3G isn’t what I pay for so…

  • zuzuspetals6 🌈 Debbie G (@zuzuspetals6) reported

    @EE 1. hello, I’ve upgraded online but the EE shop won’t let me pick it up as I don’t have a driving licence and my passport is out of date. I used my work ID last time. Can you cancel the upgrade? I’ve been told I have to wait 2 weeks till the phone is returned to yourselves…

  • MySzyVoice Mrs Szy (@MySzyVoice) reported

    Once again @EE killing customer service 👏🏼 👏🏼 Thankyou!

  • EmmaChambers84 Emma Chambers (@EmmaChambers84) reported

    @EE The signal issues are still ongoing, had no further updates since the last text. Customer services advised on Friday that the engineer was waiting for access.

  • mandy_moooouk ☆ moo ☆ (@mandy_moooouk) reported

    @EE hi ee I’m trying to add a new mobile wifi sim card to my account. Im on the on line chat and they cant seem to understand what I’m asking. Ive tired to do it online but my phone is a nano sim and this one micro so can’t receive the text. Can someone help me please.

  • Qyful Oliwier 🇺🇦 (@Qyful) reported

    @Jvnnypie @EE it's actually so bad I'm getting 70 ping on London and 30 on Frankfurt

  • taxidermiedkid abi (@taxidermiedkid) reported

    @Jvnnypie @EE did you ever find a solution to this? i switched over yesterday and it seems like i’ll be in German servers from here on out lol

  • icebird35 zhfund.eth (@icebird35) reported

    Web2 me vs. Web3 me. From poor to rich, we'll witness the Rise of the Nobody! @www @ww @ee #凌风啸NFT #LINGNFT