EE

EE Outage Report in Llantrisant, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Llantrisant, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantrisant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Llantrisant, Rhondda Cynon Taf, Wales 02/05/2026 08:40

February 05: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llantrisant, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Hengoed, Treharris, Blackwood, Cardiff, Caerphilly, Tonypandy, Pontypridd, Barry, Pontyclun, Bridgend, Porth, Ferndale, Penarth and Cathays.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed E-mail
United KingdomTreharris Phone
United KingdomBlackwood Phone
United KingdomBlackwood Phone
United KingdomCardiff Phone
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Llantrisant, Wales

Latest outage, problems and issue reports in Llantrisant and nearby locations:

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rygeorgetilley ЯYΛN 💎 (@rygeorgetilley) reported

    @EE I’ve just messaged you on DM. can’t answer my questions but take my money like that? new I should’ve gone with another network

  • CoysPeter Peter #Socialist #COYS ⚽️ Climate (@CoysPeter) reported

    Hi, @EE is your service down, I cannot get a signal (Norfolk) ?

  • Skittles7 Lucy (@Skittles7) reported

    @EE belated Christmas present - fancy fixing my internet seeing as it’s been down for almost 24 hours?

  • MrsRusbridge Clare Rusbridge (@MrsRusbridge) reported

    Changed phone provider for my son to see what @EE is like ordered the new iPhone for him- promised it was in stock and would get here before Christmas- still waiting- dreadful service - should’ve stayed with 3!

  • davidusroberts David Roberts (@davidusroberts) reported

    @EE I’m unable to access my online account. I’ve requested password reset but link not in emails or trash! Can you help?

  • VictoriaWardman Vicki Wardman (@VictoriaWardman) reported

    @EE Hi, I put a new SIM card in my phone 24 hours ago. I was told I wouldn’t need to activate it but I have had no service since, and my old SIM has been deactivated. Is there anything you can do to check what’s happening? Thanks

  • DannyMc10694492 Danny Mcgrath (@DannyMc10694492) reported

    @EE having an absolute nightmare getting my £300 mastercard that should have come with my handset that I ordered in November. Being passed back and forth from the mobile care team to the rewards team and no one seems to be able to sort this. Can someone please help me

  • Rawsiie Ross B (@Rawsiie) reported

    @EE how do I get out of a sim only contract? I have been with you for absolutely years, renewed last year 24mo contract, another year left to go and the signal I get with EE is utterly shambolic. It literally works nowhere. Something to do with a 'network guarantee?'...

  • Spetmologer Bernard Whittaker Ψ #BorisLIARnoAlcoholic ! (@Spetmologer) reported

    @EE BT Sport app is working, only on day THREE of ringing up to get the issue resolved ! I am.staggered that due to ERRORS made by and acknowledged by one of your managers, I was expected to do all the running around, returning a phone because ONE ADVISOR UPGRADED the WRONG NUMBER !

  • Roxyarnie1 Roxyarnie 💙 ⛱️ (@Roxyarnie1) reported

    @Ant8Johnson8 @ThreeUKSupport Wow! I've never had any issues with @EE like that. Shameful!