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EE outages and service status in Llantrisant, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Llantrisant, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 9:26 AM GMT+1.
  • 57% Internet (57%)
  • 14% E-mail (14%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Llantrisant, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantrisant, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Llantrisant, Wales

The most recent EE outage reports came from the following cities: Cardiff, Treharris, Hengoed, Bridgend, Barry, Blackwood, Porth, and Caerphilly.

CityProblem TypeReport Time
Cardiff E-mail 2 days ago
Cardiff Total Blackout 5 days ago
Cardiff Internet 5 days ago
Cardiff Internet 6 days ago
Treharris Phone 9 days ago
Hengoed Internet 20 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Llantrisant, Wales

Latest outage, problems and issue reports in Llantrisant and nearby locations:

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • AledThom
    Aled Thomas (@AledThom) reported from Tonypandy, Wales

    @EE Advisor 2 - Was dealing with the case but never received a reply phone call or email as promised Advisor 3 - Replied almost immediately suggesting that they never received anything additional in the package and that The Royal Mail were the likely culprits

  • Heidi_Wurst
    Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • LukeSomerset
    𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • lee_a_lewis
    Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

  • MicheleSeren
    Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • garthomas78
    Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • 4rickus4
    Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jodiee_ox
    J o d i e 🫧 (@Jodiee_ox) reported

    @EE Hi I’ve done all this and been happening since Thursday last week. Everyone else in our area is back up and running. I need to speak with someone right away texting isn’t resolving the issue.

  • Galaxy42_
    Stuart Smith (@Galaxy42_) reported

    If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.

  • 29Bear29
    Bear29 (@29Bear29) reported

    @EE why is your website such none functional dog **** for doing the simplest thing, can’t download bills, can’t even put an EU roaming package on and all this on a business account

  • JasonUnsworthAA
    Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported

    After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

  • Stuff1646
    Json (@Stuff1646) reported

    @EE @jpwhutv @EE You have always had poor speeds everywhere and yet you charge arm 'n' leg to use it.

  • MarkHarper99
    Mark Harper (@MarkHarper99) reported

    @EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE

  • STEVEOLUCKY7
    Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    @EE me again..every Sunday next to zero Internet. Rang so many times I have lost count. 2 routers , engineer visit still the same shoddy service that I pay to much for

  • sean8lfc
    Sean hgxn (@sean8lfc) reported

    @EE @Anarchy_Jim Trying to get around rural Italy when this went down, luckily after an hour we found a spot with wifi. Now to figure out how we contact our Airbnb without any network cover :) awful

  • sarkeycockney
    THE SARKY COCKNEY (@sarkeycockney) reported

    @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

  • hellired3
    ian harris 🇬🇧 (@hellired3) reported

    @EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice