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EE Outage Report in Llantrisant, Rhondda Cynon Taf, Wales

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Llantrisant, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantrisant, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Llantrisant, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, Hengoed, Treharris, Pontyclun, Caerphilly, Barry, Newbridge, Tonypandy, Porth, and Bridgend.

CityProblem TypeReport Time
Pontypridd Internet 3 days ago
Bargoed Internet 4 days ago
Cardiff TV 6 days ago
Pontypridd Internet 7 days ago
Blackwood Wi-fi 7 days ago
Cardiff Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Llantrisant, Wales

Latest outage, problems and issue reports in Llantrisant and nearby locations:

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • AndyJPetersen
    Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • garthomas78
    Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @QuizNinjaYT @EE This is the 1st time I have had this problem phone and computer work great

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs

  • AndyVaughan21
    Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • Rivers_Slowmo
    CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @EE I have ee broadband and this morning I have tried to connect to my Amazon Fire stick and it has WiFi but not Internet connection my phone and computer are fine I have tried disconnecting and reconnecting and rebooting yet nothing is there an issue with the Internet

  • judiththomas4
    jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • stewpalm
    Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • sofiaBswaine
    sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • markreesPT1970
    Mark Rees PT (@markreesPT1970) reported from Barry, Wales

    @Jroutledge3 @QuizNinjaYT @EE still not sorted had enough now may just cancel all my subscriptions

  • chickenshed24
    sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RobotsEatSoup
    Rhys Brown (@RobotsEatSoup) reported

    @EE I got a call a couple weeks ago saying if I change to 5G you’d make my contract cheaper but instead you’ve charged me for an additional number. I’ve been waiting on the phone to customer support for ages. Why have you always gotta mess with my ****.

  • MissSAHolmes
    Sarah 🦋 (@MissSAHolmes) reported

    @EE absolutely disgusting and totally misleading service at EE Fosse Park Leicester today! 🤬 not happy & funnily enough there is no manager at the store! Funny that!

  • boyede_timothy
    Olugbenga of Ondo (@boyede_timothy) reported

    @im_Kappachino @EE Brother I wish I could be of help to you but I am in trenches...

  • modboxer
    official modboxer🥊🛵✌ (@modboxer) reported

    @EE hello,can I get a service check for my area please...online chat don't seem to carry the same info as yourselves

  • im_Kappachino
    Kappachino® (@im_Kappachino) reported

    @EE Please i am in France and my sim is not working, not to now talk of data usage not been accessible. I paid for a month roaming before i left the UK. Pls kindly assist

  • tavonyms
    Vas (@tavonyms) reported

    Why has @EE stopped signal boosters in people's homes where their signal is very poor? My daughter lives on an estate on the northern edge of Dunstable, been an @EE customer for 14 years and now can't get a phone signal since the booster was disabled.

  • Ne0nnet
    🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported

    Are there no signal boosters at #BeautifulDaysFestival ? @O2 @EE @VodafoneUK

  • Glamstars22
    Glamstars 2022 (@Glamstars22) reported

    @EE Hi I’ve received my Sim Only Pay Monthly Sim and I would like to transfer my old o2 number over the BT agent who I spoke to yesterday when I placed the order did the whole PUK code then help please how do I do it

  • AndyKey45713388
    Andy Key (@AndyKey45713388) reported

    @EE I’m back today so hopefully I don’t have any issues

  • NatashaTomlin3
    Natasha Tomlin (@NatashaTomlin3) reported

    @EE Your customer service beggars belief! Iv'e called 9 times over the weeks and it says up to a 10 min wait - as I write this I'm at 28!