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EE Outage Report in Llantrisant, Rhondda Cynon Taf, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Llantrisant, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantrisant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Llantrisant, Rhondda Cynon Taf, Wales 12/04/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llantrisant, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Porth, Cardiff, Ynysddu, Treharris, Pontypridd, Pentre, Caerphilly, Ferndale, Hengoed and Blackwood.

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City Problem Type Report Time
United KingdomPorth Internet
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet
United KingdomTreharris Internet
United KingdomPontypridd Internet
United KingdomPentre Phone

Community Discussion

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EE Issues Reports Near Llantrisant, Wales

Latest outage, problems and issue reports in Llantrisant and nearby locations:

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

  • jordtho ski (@jordtho) reported from Barry, Wales

    @EE must be the worst run company on this planet taking over a year to cancel a phone after the contracts been paid and still getting charged after over 10 calls🤒 jarring robbing pricks

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Melanie57747082 Melanie Atkinson (@Melanie57747082) reported

    @MicrosoftUK @EE @Microsoft Absolutely shocking service - been with EE for 20+ yrs to lose our number when they cancelled - their error - 2 weeks later still waiting for the number to be put back onto the line - huge loss of business - missing vital calls and not one person will take accountability

  • Annasie1018 Anna Happiness 🥳 (@Annasie1018) reported

    @EE is anyone available to help please? Service cut off again & bill not going out when arranged 🙄

  • k22bow keith bowen mbe (@k22bow) reported

    @EE hi there 4 hours on phone to returns still no answer what service

  • saratpediredla Sarat Pediredla 🦔 (he/him) (@saratpediredla) reported

    @EE it’s really frustrating that you won’t let me cancel a plan that is expiring online. Only way to cancel is via phone but 3 days in a row your lines are very busy. All the while the auto renewal deadline is coming close. How do I stop the auto renewal?

  • markarenh Mark H (@markarenh) reported

    @EE have a problem, somehow my sim card has got jammed in the slot, it fell out when I was changing the memory card… what can I do?

  • Amy_Darlington Amy Darlington (@Amy_Darlington) reported

    In a world of deteriorating customer service & rising costs I want to commend @EE who have not only saved me £20pm on broadband & TV, but today when it switched over provided impeccable customer service. No lengthy queues & a personal email provided for support if needed 👏

  • msp_po Mitchell Smithard-po (@msp_po) reported

    @EE insurance is ridiculous no help at all worse phone provider I have ever been with , I have had adviser put the phone down on me and being rude calling me a liar , spoke to numerous advisers and all had a different story to where my delivery for my phone was such a shambles

  • YellowCloud14 YellowCloud (@YellowCloud14) reported

    @EE @EEHelpdesk Yet again I’m unable to have a conversation with anyone due to intermittent call quality. Missed important hospital phone calls and can’t speak to anyone properly. I use my phone for for so is completely unacceptable. Previously reported same issue!!

  • JordanLeeSounds Jordan Lee Collins (@JordanLeeSounds) reported

    @EE Hi DJ, I’ve now switched back to the copper line based broadband. Unfortunately I’m still only getting between 4-8mbps but that’s the best I can get in my area. 4G router was just no good. Your colleague Arran was helpful on the phone. My issue is now with @OpenreachHelp

  • Ayman_Abdrabo_ Ayman M. AbdelNasser (@Ayman_Abdrabo_) reported

    @EE EE is worst customer service team. I have been talking for two hours with customer service for an issue that it's 100% not my fault and didn't reach to a conclision . End of call, customer service agent hung up the line