EE

EE Outage Report in Llantrisant, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Llantrisant, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Llantrisant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Llantrisant, Rhondda Cynon Taf, Wales 12/12/2025 09:20

December 12: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Llantrisant, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Penarth, Caerphilly, Cathays, Blackwood, Porth, Ynysddu, Treharris, Pontypridd, Pentre, Ferndale and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomPenarth Phone
United KingdomCaerphilly E-mail
United KingdomCardiff Internet
United KingdomBlackwood Phone
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Llantrisant, Wales

Latest outage, problems and issue reports in Llantrisant and nearby locations:

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE can't use app, keeps saying there's a fault, can't login via website keeps telling me my account inst available. I need to share data to another phone BEFORE I get charged for using more than allowed

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE please can you help me with my upgrades??

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @EE I have tried... I need help with completing my new upgrades

  • Jakesmummmm used to be @Jelcics (@Jakesmummmm) reported from Barry, Wales

    @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE I'm trying to cancel my BRITBOX trial before I start getting charged for it. I've tried text to 150 but tells me I don't have an active subscription?

  • mikewalmsley11 Mike Walmsley (@mikewalmsley11) reported from Barry, Wales

    Hello @EE - my mobile service has been off all day. I use my mobile for work so haven’t been able to make or receive calls today. I’ve sent you a DM but have not had a response to my enquiry. When is my service going to return please?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • BenHarris918 Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales

    @EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do

  • lee_a_lewis Lee Lewis (@lee_a_lewis) reported from St. Athan, Wales

    @EE seems that I cannot login to my account, says it's not available, and app keeps failing saying you've got an issue and to come back later.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • w3l5hg4l 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales

    @Aiden_Collier96 @EE I got the same issue

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emilyday2801 Emily Day (@emilyday2801) reported

    @EE my wifi has gone down twice in the last two hours, help!

  • Scottworthy10 Worthy1 (@Scottworthy10) reported

    @EE Having constant issues with logging in to app, keep getting there seems to be a problem cannot get past this

  • neilwjsimpson Neil Simpson (@neilwjsimpson) reported

    @EE No. Already spoken to your support for too many hours.

  • Blade067134531 Blade0_ (@Blade067134531) reported

    @EE Why is your Wi-Fi so bad all day been having problems again

  • emilyday2801 Emily Day (@emilyday2801) reported

    @EE It has been really slow past few weeks and has gone more than usual. We rely on the internet at the moment because people are working from home. Any reason why this is happening?

  • PowerDriftPod Power Drifting: The Rally Game Podcast (@PowerDriftPod) reported

    @EE @chrisevans1001 Had no broadband since yesterday and customer services no help. Again, please escalate

  • gracealexia Grace B- Samiba (@gracealexia) reported

    @EE you have such bad network,that's unbelievable!!i cannot keep up with my work!What's going on??

  • sophie_nomad Sophie (@sophie_nomad) reported

    @EE thanks for cancelling my pack with 100s of minutes & GBs of data when I topped up or was it the agent who I spoke to. I need access whilst roaming please help!

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported

    @EE hi there. I’ve just placed an order but it didn’t give me the option to add the employee discount to the sim only deal. Could you add it to the account please. If not could you cancel the order. Thanks.

  • leejones90 Lee Jones (@leejones90) reported from Stockport, England

    @EE what’s the number for customer service? I want to cancel my contract.