EE outages and service status in Wenvoe, Wales

Problems in the last 24 hours in Wenvoe, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wenvoe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wenvoe, Wales

The most recent EE outage reports came from the following cities: Porth, Cardiff, Newport, Caerphilly, and Pontypridd.

City	Problem Type	Report Time
Porth	Phone	54 minutes ago
Cardiff	Wi-fi	3 hours ago
Porth	Wi-fi	1 day ago
Cardiff	Internet	2 days ago
Newport	Wi-fi	4 days ago
Cardiff	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Wenvoe, Wales

Latest outage, problems and issue reports in Wenvoe and nearby locations:

• 
  Michèle Seren💙 (@MicheleSeren) reported 5 minutes ago from Taff's Well, Wales

  @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

• 
  Brian Evans (@brianevans83) reported 9 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 10 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  Daniel Thomas (@dklthomas6666) reported 11 minutes ago from Newport, Wales

  @EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 13 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  used to be @Jelcics (@Jakesmummmm) reported 13 minutes ago from Barry, Wales

  @EE trying to add a data add on and it’s not working! Tried through logging in too! Help!

• 
  Mark Rees PT (@markreesPT1970) reported 15 minutes ago from Barry, Wales

  @stretfordcant @EE having same problem done factory reset and still not connecting very frustrating and upsetting as don't have any TV now and football on later

• 
  Leah Griffiths (@LRG0808) reported 15 minutes ago from Llantrisant, Wales

  Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 17 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Ross Maisey (@TweetterRoss) reported 19 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 23 minutes ago from Dinas Powys, Wales

  Hey @EE are U sure LTE is back to normal on the mast covering CF644QS? [LTE-A on Band 3.] work was carried out to add 800mhz. It's complete now. 'cos I'm seeing lower signal on my phone. 🤔 [Though I know U had to switch 2G off for a day as 999 calls failed to route!!!]

• 
  Karma Samsara (@CarolwalesKarma) reported 23 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Owain Llŷr Harris (@owainharris3) reported 27 minutes ago from Porth, Wales

  @EE network down in my workplace again. Really not good enough. #nosignal #poorservice

• 
  Christopher Guy (@ChrisJG1988) reported 29 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  sheryl fussell (@chickenshed24) reported 33 minutes ago from Rudry, Wales

  @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

• 
  Cara Marsh (@caradyas14) reported 35 minutes ago from Pontypridd, Wales

  So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 37 minutes ago from Dinas Powys, Wales

  Hey @ToTheMoonMobile Do you not have access to @EE 800mhz band? I see 2100, 1800, 2600. But 800 would be a big help as inside signal is really poor around areas of my village.

• 
  𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported 41 minutes ago from Cardiff, Wales

  @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

• 
  Rhys Cooper (@TheRhysCooper) reported 49 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  aaron (@Azz_Culbertson) reported 55 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Marshall (@Marzy1867) reported 2 minutes ago

  @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation

• 
  Beth Fairweather (@b_lfairweather) reported 4 minutes ago

  @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work

• 
  Ben Hodson (@Boltonben) reported 5 minutes ago

  @EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?

• 
  Brodzhausen🕷️💚 (@LoveBites_Brodz) reported 6 minutes ago

  I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌

• 
  Matt Martin (@gtfcmatt) reported 7 minutes ago

  @EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍

• 
  Mr tas gol (@TasMr46834) reported 7 minutes ago

  @EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.

• 
  IndianAlways (@IyengarPallavi) reported 7 minutes ago

  @EE Really, when ur tech team is not interested to take call, how would it resolve my issue

• 
  geynosha (@geynosha) reported 7 minutes ago

  @EE If I buy your service as tourist at least give me a chance to register!

• 
  John 🌈 (@tweetsbyJohn) reported 11 minutes ago

  @EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.

• 
  Sandie Scrivens (@SandieScrivens) reported 12 minutes ago

  @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.