EE Outage Report in Wenvoe, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wenvoe, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wenvoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Wenvoe, Vale of Glamorgan, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontyclun, Penarth, Pontypridd and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Newport |
Phone | |
| Pontyclun |
Phone | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wenvoe, Wales
Latest outage, problems and issue reports in Wenvoe and nearby locations:
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I was told that I had to borrow money to pay my bill and only then would I be allowed to have incoming calls back what a joke no one has been in xon5act with me since last Friday, no one at all to say I was being cut off shocking way to treat a customer
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@EE Hi there, I have for some time had no or little signal in my own home, I can walk 5-10 meters away from the house and I get perfectly fine 4G signal but 90% of the time I can’t even make telephone calls on my mobile in the house...
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@MarcAllera @EE @DevonLiveNews Always pleased to read news like this. I don't subscribe to the EE network but even so filling of network blackspots is always welcome in my book
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE I can understand not being able to ring or text out but I am not receiving calls It is outrageous way to treat a customer, basically I no one is able to contact me, so if a family member is ill there is no way to let me know shocking
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Mark Rees PT
(@markreesPT1970) reported
from
Barry, Wales
@EE It seems as I have not paid my bill I have been completely cut of now incoming call or out going shocking way to treat a customwe
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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MIKE NEATE
(@PHOENIXS80) reported
from
Llantwit Major, Wales
@StThrobber To be fair mate I like @EE and the work phones are now on their network too so it’s even more frustrating if I need to work from home, hopefully they can sort something out
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Frances
(@MrsWardenHill) reported
@EE Don’t you just love it when you have to go outside to send a message, because you have absolutely no signal. Can’t make calls even though I’m supposed to have free callls. Total pile of 💩
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Louise C.
(@LoobyJC) reported
@EE Experiencing awful customer service atm, need help with an upgrade, was emailing cust serv person, but she stopped responding, calls not being returned when calls promised. I am urgently trying to fix something before my 14 day cooling off window passes. Please help?
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M
(@MikeThornton94) reported
@EE Hi, is there a delay with iPhone 14 Pro Max orders? Ordered at the beginning of the month, said would be dispatched within 28 days, but still showing as “Order Confirmed”… Any help as to when it’ll be dispatched? Thanks
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Adrian Hancock
(@ach59) reported
How can @EE make sorting out a voicemail PIN so difficult to the point of making a customer of many years start looking for an alternative supplier - out of necessity not choice - all I need to do is access my voicemail messages. Do u monitor Twitter? #EE #poorsupport
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Phillip Williams
(@PhillipJ1991) reported
@EE why is your internet garbage?
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James 🇬🇧
(@ItsJamesPowers) reported
So to Sum it up @EE wants £1000+ To buy myself out of a contract where I have 2 products that I can't use because @SamsungUK doesn't appear to have a clue what the issue is with the phone. a neurodivergent isolated from my friends. @MarcAllera :(
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nicoleee👻
(@scatterbraiiiin) reported
@EE signal has been absolutely shocking past few days. Making me regret buying a phone outright to stay on the network 😩
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Ads
(@Adam_W48) reported
@EE claiming to be the fastest network, but clearly the slowest delivery for a new device! Day 4 since ordering a new handset and absolutely zero comms, let alone a delivery
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Helen Polba
(@h_polba) reported
@burngold It says @EE are there to help at this time so not sure why they aren’t talking to you.
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Adrian Hancock
(@ach59) reported
. @EE Has anybody else out there suffered from poor and frustrating service support from #EE about accessing voicemails- the pin reset process should be simple if they’d answer the phone or send a message that actually made sense #eesupportfailure