EE Outage Report in Porth, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Pontyclun, Bridgend, Penarth, Pontypridd, Maesteg, Hengoed, Merthyr Tydfil, Mountain Ash, Blackwood, Aberdare, Tonypandy and Caerphilly.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Phone | ||
Phone | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Bby Gurl (@BenHarris918) reported from Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Gareth Thomas 🏳️🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Lee Webster (@leeweb79) reported from Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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sheryl fussell (@chickenshed24) reported from Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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🏴 Kelly Colwill 🏴👏🌈💙 (@w3l5hg4l) reported from Ferndale, Wales
@EE please can you help me with my upgrades??
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CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Rhys (@TheRhysCooper) reported from Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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Uncle Fester (@stewpalm) reported from Wenvoe, Wales
@EE Shite service from you today. Not impressed
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Roskilly (@Peeka78) reported
@EE our EE Broadband WiFi is very slow. Is there any issues?
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Stik (@stikdragon) reported
@EE how can i find out the location of your 5G masts in Grantham? i want to work out if i can see one from my house and be able to switch to a 5G service
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Vic Burrows (@VickyBurrows) reported
@SaKaLaZaNas @Johnson23Luke @EE Hi 👋🏻 it may have some free ones him to use to get used to the controller. I’ve not tried mine yet. But my friend said it had some games pre- installed to help get used to the gameplay.x
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N (@ntcolour) reported
Opening an account with @EE was quite possibly one of the worst things I’ve ever done. 1) I opened a sim only account and delivery was scheduled for a few days time but it never arrived. So I called them to cancel the contract because I opened an account elsewhere
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Amy Compton (@Amy_compton_) reported
@EE Would be nice if I had more than 1 bar of signal wherever I went including my house
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Dave D (@DaveD22786161) reported
@EE need some help but can’t get through. Paid for pack for a sim and entered my pac code got the new sim yesterday but no data and number hasn’t come across. How long should it take?
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Zoë 🏴🗽 (@zoe_bleasdale) reported
Constantly getting texts from @EE about improving service in my area but forever having no signal because of it. What am I paying for?
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Sylvio (@Sylvio55620762) reported
@EE worst service ever !!!! Do not come to EE. Simple things become nightmare and they have no solution....
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Shaun Owen 💙 (@shaundon_ramsay) reported
@EE help, I’m abroad and can’t dial out New customer
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Adam Miller (@AstwickAdam) reported
@EE You let me down earlier this year, not delivering an iPad on my personal account… now you’re driving my staff up the wall trying to buy something for the business. You used to be brilliant for customer service. Seriously tempted to go to @VodafoneUK - should I? Opinions pls