EE Outage Report in Porth, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Porth come from postal codes CF39.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Abertillery, Tonypandy, Pontypridd, Pontyclun, Bridgend, Ferndale, Aberdare and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Porth |
Wi-fi | |
| Mountain Ash |
Phone | |
| Hengoed |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fabiana ♛
(@fabianahabib) reported
@EE hi there, our two phones which are meant to have roaming included are not working abroad. Is there any chance you can get them working ?! We need roaming! Eek!
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Francesca Fajardo
(@frankie2001mia) reported
@EE you need to fix your data. ASAP. Was charged £30 for a weeks data 45GB. After 3 hours it’s all gone. How DARE YA TAKE MY MAMMAS MONEEEEH £60 (two of us) wasted. No data. #EE
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@Manselli67
(@manselli67) reported
@EE I got a text from yourselves saying there may be Network issues for 1 day on the 18th June. I still can’t text, call or browse. Can you advise when this will be fixed?
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David Baxendale
(@flight737) reported
@ee so I have a mobile bb router only on contract 2 months, now is faulty, changed its SSID to Quanta itself and now can't access Internet. Now your repair centre want to charge me to repair it as outside of warranty! Wtf?
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Mike Chorley 💙
(@chorley_mike) reported
@EE we are not able to make / receive calls or texts. Saying Emergency calls only. Is there a problem here. Will there be a reduction in our bill?
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Charles Blaxill
(@CharlieBlaxill) reported
It's OK @EE giving away free @NetflixUK with an upgrade but it's a really bad headache when things go wrong as Netflix are saying contact EE and EE are saying contact Netflix and I can't watch anything . Utter madness and lazy customer service.
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Aliyah Saifuddin 💙
(@Aliyah2797) reported
@EE hi, I'm supposed to have six months subscription to Apple Music with my contract but am having trouble activating it. Would it be possible for you to please investigate? Thank you
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Jack
(@MrJackkb) reported
@EE I have completed a form about returning my device, but not heard anything. Can someone help me with this please, as I am worrying that I will run out of time.
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Ms Obeng 🏴🇬🇭❤️
(@ZJObeng02) reported
@EE for months I have been trying to return my phone that has never worked. I’ve been told multiple times I would get a call back and shock, still no communication from you. Please can you let me know your complaints procedure. I need this phone to work.
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dawn lake
(@dawnlake08) reported
@EE sort yourselves out twice ive had someone answer the phone and put it down on me I need to speak to someone ASAP I have an issue with my phone and need to speak to someone its not very professional at all your company sucks both for phone service and broadband