EE Outage Report in Porth, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Porth come from postal codes CF39.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Merthyr Tydfil, Cardiff, Blackwood, Treharris, Newbridge, Tonypandy, Pontypridd, Porth, Bridgend, Hengoed, Mountain Ash, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Merthyr Tydfil |
Wi-fi | |
| Cardiff |
Phone | |
| Blackwood |
Internet | |
| Treharris |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Philippou
(@MaryPhilippou4) reported
@EE I have 3 mobiles linked to an account with instructions that any family member is authorised to access information. Dont know who is to blame but every time they call the instructions cant be found. AWFUL service. Whats the point of being loyal!!!
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sinem ulaş
(@sinemiks) reported
@EE @MarcAllera For two years my problem has not been resolved. Your Oxford branch is a disaster. I have been paying for a phone and a line that I have not used for two years. During this time, I have visited the branch many times and spent hours on the phone, but still no soluti
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Stewart Knox
(@Stewart_1986) reported
@EE The number you have given is not registered on the network. Why can I not just call 150? Can someone call this ASAP, you have my number.
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Sam Randles
(@samrandles78910) reported
@EE It would be nice to know how to get through to a human? Because every time I call, I get sent a text about checking the service, confirming there’s an issue and then a different date/time for resolution and the call gets ended.
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kakarot
(@kakarotx92) reported
@EE can't wait. Couple of days and I never have to deal with you again. I hope mlte people see this and jist take as a warning. Steer clear and just get sim only pay as you go. Ignkre these awful deal. Giffgaff awaits! And better connection/network coverage
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Mark Dixon
(@markdixon100) reported
@EE All you have to do is look at your own web page to see the problem. If I ring to solve your problem I will be in a telephone queue for who knows how long. My time is more important. I sent you a link to a screenshot that shows the problem. Just forward it to the right person.
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James Powers 🇬🇧
(@ItsJamesPowers) reported
At this point @EE are really messing with me. I am now at a point where people who ordered their device 3 days after me have received their devices. Whilst mine remains stuck on awaiting confirmation. Now apparently if I want standard price I’ve to cancel and re-order and will go to the back of the queue. They are determined to charge me the pre-order price for a device they failed to provide. It’s simply not on.
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Sam Randles
(@samrandles78910) reported
@EE can you tell me what you’re doing to restore my broadband please? So far I’ve had estimations of 7pm 2nd October, 17:58 today and 19:07 today for resolution. Which is the correct estimation? And are you on track? I cannot be without my broadband connection until 2nd October.
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John Anderson
(@Gran_Juan602) reported
@EE phone stuck on emergency calls all morning. Have checked the service status saying its ok when its not. Any update? Thank you
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Vikki benn
(@Vikkibenn79) reported
@EE how can I actually talk to a human?! I’m trying to cancel a sim I’ve ordered in error but there’s no option to talk to anyone on 150