EE Outage Report in Porth, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Porth come from postal codes CF39.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Caerphilly, Cardiff, Blackwood, Treharris, Pontyclun, Bridgend, Tonypandy, Porth, Ferndale, Aberdare, Penarth, Cathays, Ynysddu and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Ricky Mainwaring
(@rickmainz1989) reported
from
Gilfach Goch, Wales
3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Matt
(@Matt996) reported
from
Treorchy, Wales
@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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I'm Here To Help... Kinda.
(@ImHereToHelpKi1) reported
@EE Doesn't say much when EVERY network provider cons their customers and effectively holds them to ransom. Just don't lose your job coz these ******* will still demand their excessive charges. These clowns made 1k extra out of me when I was made redundant!!
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Jacob Goldsworthy
(@GOLDYJ) reported
@EE ... Big Screen addition. When I got in touch to cancel my contract, another EE staff member said they are not aware of Big screen being cut from EE. So I cancelled, but now I just got a text saying I can have Big screen @ £10 a month. Its confusing! What's the truth?
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Jacob Goldsworthy
(@GOLDYJ) reported
@EE I've tried this multiple times over the weekend, kept telling me I need to upgrade. I paid £5 a month for big screen and nothing worked, so I got in touch. EE told me big screen is no longer a service and can only be watched don my mobile device.
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Sam
(@baggie_7) reported
@EE report internet not working caused by United utilities droylsden Manchester
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Gary
(@Revamped_views) reported
@EE Thanks but I am signed up and didn’t receive an update until I’d reported it. If it’s a fault, that’s not an issue but there’s being ongoing engineering works in our area since August that were were initially & falsely told were faults.
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Jake Wyatt
(@jake_wyatt96) reported
@EE Awful service from EE today. You will allow customers to take out phone contracts with Upgrade Anytime, only to refuse the upgrade when it turns out the phone was “as new” condition. Then saying I have to pay an upgrade fee of £1,000, only for that to fail for same reason
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david
(@david42762383) reported
@EE @claraamfo Get your #5G #globalistic crap off my timeline
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Lauren
(@LaurenB00326694) reported
I have tried every avenue in an attempt to resolve the issue that I’m having. As a result, I have repeatedly asked @EE to advise me as to how to end my contract. They have repeatedly ignored me.
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Andrew Farrugia
(@ConjuredRundown) reported
@EE is it weather or what low signal can't do nothing until 21st trying sort nowtv out had deal other company dont use and again lost money asked that to be refunded @NOW still gonna come for you down LONDON once find out
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Devine Joiners
(@DevineJoiners) reported
@EE I have done that several times but even when i go to areas that have a large coverage My iPhone never goes to 5G ?? I literally travelled over 50 miles to try and use 5G to see if its any different to 4G but i could not get my phone to pick it up at all during my 2-3 hour tour ?