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EE Outage Report in Porth, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Porth come from postal codes CF39.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Porth, Rhondda Cynon Taf, Wales 01/13/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Porth, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Cardiff, Pontypridd, Porth, Ferndale, Caerphilly, Aberdare, Blackwood, Tonypandy, Penarth, Cathays, Ynysddu, Treharris, Pentre, Maesteg and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomPontypridd Internet
United KingdomPorth TV
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomFerndale Internet

Community Discussion

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EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WildingGeorgina Georgina Wilding (@WildingGeorgina) reported

    @EE I need help with a bill I need to pay for an account I can’t access - I’ve tried calling and the app but because I’m not a member anymore I can’t get through to you! Please can someone help? 😩

  • moraynature MorayNature (@moraynature) reported

    @emma_esl @O2 @EE I am tied into a ridiculous 3 year contract i am not making that mistake again. I get good signal most of the time but this 3 years is not great.

  • pinkiristoo Irene (@pinkiristoo) reported

    @EE great customer service from the tech team …NOT ! Basically response is…not happy ..you can leave …and hung up on me! Might just take their advice, can get same poor service for less money elsewhere !

  • NornIronRovers NIRover (@NornIronRovers) reported

    @EE @JakePlaskitt I am having the same issue. Tried multiple browsers and it just says can’t reach this page.

  • JD0411jd JD0411 (@JD0411jd) reported

    @EE hi. If I am thinking to add a 4GEE mini WiFi hub am I able to send/share Data to this from my account. My mums house has poor 4G signal will this work OK to give her an internet signal so I want to set it up there. Her phone is on my account. Thanks.

  • thenoblesavage7 Jim (@thenoblesavage7) reported

    @EE Hi, I have a couple of issues. I’m trying to update my payment details on the EE website but it won’t allow me as it states I’m not the main account holder? Also, I signed up for the BT Sport Big Screen for an extra £5 and it’s not working? Thanks.

  • ChristyBub Christy Lewis✌ (@ChristyBub) reported

    @EE can someone help me please as a matter of urgency ??? My calls have been suspended. And I need this up and running asap. I cant even call a representative to speak as I have been suspende

  • charlottegrifff charlotte griffiths (@charlottegrifff) reported

    @EE my phone should be being delivered today but i haven’t received a dispatch email/ time slot text today. can someone help please?

  • stan_jmal Stanley - (منصف) (@stan_jmal) reported

    @EE One of the worst customer service I have ever come a cross not help full ever tho I have been with them almost 14 years

  • ChristyBub Christy Lewis✌ (@ChristyBub) reported

    @EE I am trying to add the add on “ WORLD” it’s your additinal data you offer for the UAE. £6.26 a day. I cant call your customer service as I have had calls suspended. Can you help?