EE Outage Report in Porth, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Treharris, Pentre, Cardiff, Ferndale, Pontypridd, Hengoed, Caerphilly, Blackwood, Maesteg, Tonyrefail, Aberdare and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Pentre |
Phone | |
| Cardiff |
Internet | |
| Ferndale |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
-
Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
-
Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
-
Gareth Wyn Hughes
(@garethwynhughes) reported
from
Tonypandy, Wales
Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?
-
Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
-
Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
-
CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
-
Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
-
NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
-
Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Gillian Moffat
(@gmoffat9) reported
from
Dumfries, Scotland
@EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????
-
john williams
(@falcon64) reported
@SMARTYMobileUK @EE I have lost the will to live have a new Smarty sim last Friday sent puc code from EE to transfer number to them and nothing. Can only chat to Smarty in India very friendly but not much help. What do you do?? My number is so important.
-
Adds
(@aaadams555) reported
@TorayKortan @EE Customer services ghosted you, what is EE on mate. Kieran don't want no stain on his report card end of month. First time him seeing anything like this lol Jeeeeeez.
-
Natalie Ray
(@PlutoniumSox) reported
@wendybfrost @EE Sorry to hear that. Let me know if you manage to find a solution and I'll do the same if I get something sorted. And I agree, it's just awful.
-
Protopian
(@glaiketnbaltic) reported
@ee broadband out mobile out how are people supposed to work with this terrible level of service
-
emma turton
(@emmaturton13) reported
@EE when will the issue with upgrade anytime be solved ? Been to my local store twice now and there aren’t able to process ?!
-
Neil Trangmar
(@NeilTrangmar) reported
Seem to have lost WiFi calling on my @ee SIM. Have a static IP address which has been working throughout 2022. Sadly live in poor coverage area so WiFi calling is lifeline. Pixel 4a
-
Vickie
(@Nortov1980) reported
@EE please can you give me details on how I can make an official complaint. Myself and my elderly vulnerable father were treated horribly at your Hemel Hempstead store earlier today
-
@Manselli67
(@manselli67) reported
@EE for 3 days this week you have text me to tell me there is an issue near my home that will take 7 hours to fix, then you tell me it’s fixed, the next day I get a text saying there’s a problem again. Can you tell me what’s going on?
-
Roger Black
(@RogerBlack3) reported
@tescomobile Hi Laura, thanks for response. Always been a problem here, poor signal. Also had a TescoMob for elderly M-I-L but couldn't top up remotely for her as she doesn't do texts (poor sight) and she lived some distance away. Gave up and changed to @EE so no longer a problem.