EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Bridgend, Merthyr Tydfil, Cardiff, Blackwood, Porth, Treharris, Caerphilly, Hengoed, Maesteg, Pontypridd, and New Tredegar.

City	Problem Type	Report Time
Bridgend	E-mail	3 days ago
Merthyr Tydfil	Internet	3 days ago
Cardiff	Internet	3 days ago
Blackwood	Phone	6 days ago
Blackwood	Internet	6 days ago
Cardiff	Total Blackout	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  lisa marshall (@lisa150_5) reported 4 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  lisa marshall (@lisa150_5) reported 14 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  Brian Evans (@brianevans83) reported 17 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Uncle Fester (@stewpalm) reported 24 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  sheryl fussell (@chickenshed24) reported 28 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Connor Botwright (@ConnorBotwright) reported 29 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  KD Hansford (@kdhanz) reported 34 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Gavin Lewandowski (@gavinlew) reported 35 minutes ago from Butetown Community, Wales

  @ee need to kick a few cells around the Cardiff arena tonight very poor 4g coverage had to switch to your neighbours at @o2 for connectivity

• 
  dawn pugh (@dawninyoureyes1) reported 39 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 39 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Rochelle Theaker (@roch123) reported 42 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported 43 minutes ago from Porth, Wales

  @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

• 
  Brian Evans (@brianevans83) reported 44 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  Steffan McMahon (@Steffan_McMahon) reported 50 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Karma Samsara (@CarolwalesKarma) reported 50 minutes ago from Cardiff, Wales

  @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

• 
  aaron (@Azz_Culbertson) reported 51 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  lisa marshall (@lisa150_5) reported 52 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Andy Petersen (@AndyJPetersen) reported 52 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Samantha (@Samanth82113398) reported 52 minutes ago from Cardiff, Wales

  @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

• 
  Ricky Mainwaring (@rickmainz1989) reported 59 minutes ago from Gilfach Goch, Wales

  3 days without signal in my area but it’s ok apparently because @EE customer service team said I can use “wi-fi calling” instead 🙈🤡🤡 #joke

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dominic Geraghty (@DominicGeraghty) reported 8 minutes ago

  @EE I’ve tried calling you - no one seems able to help me. BT say I don’t owe them any money. Your broadband didn’t work in my new house, I returned the equipment and cancelled the contract in good time.

• 
  Martin Powell (@MartinPowe16355) reported 8 minutes ago

  @loisgriff_ @EE EE thats the problem

• 
  Jack (@UtdTait) reported 8 minutes ago

  @EE please respond to my DM. My Mum is in the USA and unable to buy a roaming pass because your system appears to be down. We have been sent in a loop of calling, being told to do a text conversation, and then being unable to receive texts while abroad. Please respond for help

• 
  MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported 9 minutes ago

  @robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.

• 
  Emm (@BlackM1710) reported 9 minutes ago

  @NobleExcalibur @BenGungyal @EE Not if she doesn’t eg have password to access her online account: a v common issue in the elderly.

• 
  Gav (@aftertheflood_) reported 16 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same

• 
  Simon 101 (@sc101_101) reported 16 minutes ago

  @EE @BenGungyal The basic problem is that large companies (all, not just you) view long term subscribers as cash cows to be exploited rather than valued customers. The fact that switching supplier every two years is better than being loyal to one is a sign of a fundamentally broken system.

• 
  Jamie F-Welsh (@punkikin) reported 19 minutes ago

  @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

• 
  Samantha 🫧 (@samanfee) reported 19 minutes ago

  @EE why do you never have anything I want in stock 😩

• 
  Ken Miller (@KenMiller1969) reported 22 minutes ago

  @EE Your app isn't working, and I believe most EE systems are down. If you employ the cheapest developers, you get terrible systems. You reap what you sow