EE

EE Outage Report in Porth, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Porth come from postal codes CF39.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Porth, Rhondda Cynon Taf, Wales 02/07/2026 05:40

February 07: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Porth, Rhondda Cynon Taf, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Abertillery, Tonypandy, Pontypridd, Pontyclun, Bridgend, Ferndale, Aberdare and Penarth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomPorth Wi-fi
United KingdomMountain Ash Phone
United KingdomHengoed E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • garethwynhughes Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jay_me7 Jamie (@jay_me7) reported

    Very unhappy with @EE service provided wonder if @MartinSLewis could help regards Consumer rights as @EE are saying they can’t do anything after a 30 day purchase period

  • chriskgannon Chris (@chriskgannon) reported

    @EE I should get free bt sport with my contract but I can’t find how to get it, can you help!

  • ianinsurbiton 🦈 IAN IN SURBITON 🦈 (@ianinsurbiton) reported

    Since Dec 17 I have been without a proper signal from @EE in my area. I have all the posts from their Twitter Team about why, but today an email says they haven't even got access to the site yet! So email sent to EE CEO Marc Allera. No way to treat loyal customer!

  • oxLiaa 𝓛𝓲𝓪 (@oxLiaa) reported

    @EE Any tips on how to stop getting spam messages claiming their EE and saying there’s an issue with billing payment.... getting at least 2/3 every other day 😩

  • Burnsey1985 Vaughn Burns (@Burnsey1985) reported

    @EE OK thanks sorry to be a pain but if I send it back to you will I revert back to my contract I'm on now or would I have to apply as if a new customer that's on pay as you go? Sorry 1st time I've ordered online and preordered so very new to me all of this process

  • craggy4 Craig Bartlett (@craggy4) reported

    @EE Hi EE, is there something wrong with signal in my area?? My 4G and connection for phonecalls is dropping where I’ve never had issues before

  • eltoroworld Phil (@eltoroworld) reported

    Hello @EE - I’ve got multiple contracts/devices with you, is there any way to cancel just 1 of them at end of contract without being on hold for 2 days and given all the hard sell spiel? Thanks.

  • zarraa_21 Z (@zarraa_21) reported

    @EE Hi there I am just wondering if anyone would be able help me? I have recently brought an Apple Watch with cellular and it’s saying I need a plan for it to work? Does that mean I have to pay or can I have to running off my data I have on my phone plan? Thanks Z

  • cross_steph Steph Cross (@cross_steph) reported

    @EE @EE Someone phoned yesterday and said they would phone today. I then get a DM saying sorry but there’s nothing else they can do as they can’t find any information... not even the phone call that was promised... poor customer service and extremely worrying and disappointing

  • minimarwood_ - leanne🦄 (@minimarwood_) reported

    Would love to know why @EE signal is so **** where I live, 4G and 5G I never have more than 2 bars and facetimes/videos calls constantly have to reconnect and always freeze with how bad the signal is. Even normal calls are always fuzzy and break up when I’m at home