EE Outage Report in Porth, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Porth come from postal codes CF39.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Porth, Rhondda Cynon Taf, Wales
The most recent EE outage reports came from the following cities: Cardiff, Porth, Mountain Ash, Hengoed, Treharris, Blackwood, Abertillery, Caerphilly, Tonypandy, Pontypridd, Pontyclun, Bridgend, Ferndale, Aberdare and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@Aiden_Collier96 @EE I got the same issue
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Bby Gurl
(@BenHarris918) reported
from
Aberkenfig, Wales
@EE what a ridiculous network have been on annual upgrades for multiple years went to follow through with it again to be told my plan had been changed and there’s nothing they can do
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Rhys
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Gareth Lewis
(@cllrglewis) reported
from
Abercanaid, Wales
Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE please can you help me with my upgrades??
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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🏴 Kelly Colwill 🏴👏🌈💙
(@w3l5hg4l) reported
from
Ferndale, Wales
@EE I have tried... I need help with completing my new upgrades
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen
(@ph_in_stephen) reported
I’ve had a mobile phone contract with @EE going back as far as the Orange network but switching to EE broadband has been a nightmare. Let down by sales then customer services. Avoid EE
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Gareth O'Kelly
(@GaryOKelly) reported
@EE beyond belief just how bad EE is. Been trying for 3 days to get my PUK code as yhe appalling website is unable to display it, so far today have spent 47 minutes waiting to speak to a rep, I thought if you click the thinking of leaving options then it may be prioritised.
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Levi Bailey
(@_levib_) reported
@EE How can I cancel my SIM from abroad? Calling doesn't work - wait on hold for over 30 minutes, then you hang up saying that you can't hear me, despite having just tested the line
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Beverley Grayson
(@kifley) reported
@EE Just did this and still the same problem. I also can’t access my account via the app, so not to do with the caching/cookies. Please can you check if this is an issue for my account?
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simon le vans is on BlueSky
(@simonlevans) reported
@eecustome You’re not @EE customer service. You’re scammers and I’ve reported you as such.
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United We Stand
(@DJT0602) reported
@EE how can I contact to return a router. Arranging this remotely so need a bag sent to address for collection but EE provides no ability to contact them. No email, chat or working number (always 'temporarily unavsilable') Worst customer service I've come across. #EE
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IrishKarl
(@IrishKarl) reported
@EE @matyusha o where is this 'help > message us' option..? Because I'm on your app right now and the only option is 'help > talk to us' by ringing customer service and waiting an hour and a half to be fobbed off..
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Creda One
(@creda_1) reported
@EE absolutely disgusting lost over 4 hours of my life hanging on the phone to EE to terminate my contract, and NOT an iota of an answer...terrible,it's like they don't want me to leave...all the more reason to terminate my contract...how am I to terminate my contract ?????
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LFC7610🔴
(@LFC7610) reported
@EE , I'll add you onto the list alongside @parcelforce Parcel force employ robbing ******* , and your customer service is absolutely ******* terrible !!!! I will be cancelling all my contracts with you , and I will never use parcel force again Absolute ******* jokers 🖕🏻🖕🏻🖕🏻
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Louise Doherty
(@Loulou_D900) reported
@EE This issue is not fixed. I have had no service signal on my mobile since yesterday morning. I spent 3hours with one of your operatives yesterday and still no update or service today- this is abysmal. Please advise as to the signal issues. I have tried troubleshooting suggestions.