EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Cardiff, Porth, Treharris, Caerphilly, Bridgend, Hengoed, Maesteg, Merthyr Tydfil, Pontypridd, New Tredegar, and Bargoed.

City	Problem Type	Report Time
Cardiff	Total Blackout	2 days ago
Cardiff	Wi-fi	4 days ago
Cardiff	Phone	5 days ago
Porth	Wi-fi	7 days ago
Porth	Phone	8 days ago
Cardiff	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 2 minutes ago from Cardiff, Wales

  @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

• 
  KD Hansford (@kdhanz) reported 6 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Andy Petersen (@AndyJPetersen) reported 10 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 10 minutes ago from Ferndale, Wales

  @Aiden_Collier96 @EE I got the same issue

• 
  Christopher Guy (@ChrisJG1988) reported 11 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  sheryl fussell (@chickenshed24) reported 13 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  Magic Man (@MagicMerry88) reported 17 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Rhys Cooper (@TheRhysCooper) reported 21 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Kathryn Williams (@KathW80) reported 25 minutes ago from Cardiff, Wales

  Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

• 
  Matt (@Matt996) reported 27 minutes ago from Treorchy, Wales

  @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

• 
  Desta Omar (@desta_omar) reported 32 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  Rob O'Keefe (@WelshROK) reported 33 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Heidi Wurst (@Heidi_Wurst) reported 33 minutes ago from Cardiff, Wales

  @EE am trying to pay my phone bill but I can’t. Can someone help

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 35 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Steffan McMahon (@Steffan_McMahon) reported 42 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Rhys (@TheRhysCooper) reported 45 minutes ago from Cardiff, Wales

  @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

• 
  Steffan McMahon (@Steffan_McMahon) reported 46 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Magic Man (@MagicMerry88) reported 47 minutes ago from Aberdare, Wales

  @EE My girlfriend has a vault code with her blue light card. She wants to buy samsung galaxy buds 2. But it doesn't give her the option to apply the code. Please can you help.

• 
  K A C E Y (@KaceyEdwards91) reported 55 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Lee Webster (@leeweb79) reported 56 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 6 minutes ago

  @ally_watp @EE A dog **** company now, I can't wait for my contract to run out

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 6 minutes ago

  I might be done with @EE when this contract ends, **** network

• 
  J G L (@smartmama) reported 6 minutes ago

  @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.

• 
  geynosha (@geynosha) reported 7 minutes ago

  @EE If I buy your service as tourist at least give me a chance to register!

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 9 minutes ago

  @EE what is going on with your network coverage in Tilbury? It's like a black hole! Come on. Get it sorted!

• 
  Carole Hawkins (@hawkins_carole) reported 9 minutes ago

  @EE What the heck are you playing at now - a text message to be sent every time one wants to see emails and you state send text to the email address you can't get into without the passcode - what idiot in your company dreamed this mess up.

• 
  Curlers21 (@curlers21) reported 12 minutes ago

  @GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them

• 
  Matt Black (@DJ_Matt_Black) reported 13 minutes ago

  @EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 14 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 14 minutes ago

  @EE how is it not possible to apply my NHS discount because it wasnt done at point of upgrade? Been told my option would be to return the phone and cancel upgrade before upgrading again which is more hassle than you just adding the discount which has been on the account before