EE Outage in Porth, Rhondda Cynon Taf, Wales

@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

@EE Shite service from you today. Not impressed

@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

@EE Morning. No signal in Cardiff. Any known issues?

@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

@EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

@EE Crediton 4g signal problem off more than on almost a week now

@EE SO45 area, the signal sucks today, what’s going on ? Barely one bar, normally max signal.

@EE You have been upfront about the price increase but as you see from the Government, things arent set in stone and still charging it and then making 2billion profit is a bit rich,not the sort of company I want to deal with.I will be leaving after nearly 25 yrs of being a customer

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE only 4G service at Manchester airport!? What is this 2015!!? There's not even a BT WiFi hotspot 😩😩 #FirstWorldProblems

@EE Unable to make phone calls as there’s a reported outrage in my area, (MK13) in Milton Keynes. This has been on going all. Unable to pnone EE as the call cuts out. How long will this issue last and are engineers working on the problem?

Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE How do I get a letter of deadlock from EE ? Iam going to the Ombudsman. Fed up with the dreadful service.

@EE is there anyway I can turn off 5G on my plan? Whenever I go into a 5G area everything takes an age to load. No problems on network checker either.