EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Cardiff, Aberdare, Merthyr Tydfil, Treharris, Hengoed, Bridgend, Blackwood, Porth, and Caerphilly.

City	Problem Type	Report Time
Cardiff	Wi-fi	4 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	E-mail	9 days ago
Cardiff	Total Blackout	12 days ago
Cardiff	Internet	12 days ago
Aberdare	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  CM Kerplunk (@Rivers_Slowmo) reported 6 minutes ago from Cardiff, Wales

  @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

• 
  lisa marshall (@lisa150_5) reported 15 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Ben Williams (@BenThatFlies) reported 18 minutes ago from Penmaen, Wales

  @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

• 
  Christopher Guy (@ChrisJG1988) reported 18 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  Andy Petersen (@AndyJPetersen) reported 19 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Uncle Fester (@stewpalm) reported 22 minutes ago from Wenvoe, Wales

  @EE Shite service from you today. Not impressed

• 
  Ross Maisey (@TweetterRoss) reported 28 minutes ago from Church Village, Wales

  @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

• 
  Lee Webster (@leeweb79) reported 29 minutes ago from Caerphilly, Wales

  @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

• 
  Cath Colleypriest (@CathFluffybob1) reported 31 minutes ago from Cardiff, Wales

  @EE hi I’ve just tried to upgrade my phone filled everything in at keeps saying problem validating my data but doesn’t tell me what to do

• 
  . brydieloa (@brydielwoodward) reported 31 minutes ago from Aberaman, Wales

  @lleeggggyy @EE Yeah 🙈 I used to work for tech support in Merthyr. The majority work 8-8:30PM. Definitely push for it, especially if it’s signal issues or something that they can fix their end!

• 
  Gareth Wyn Hughes (@garethwynhughes) reported 39 minutes ago from Tonypandy, Wales

  Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

• 
  lisa marshall (@lisa150_5) reported 42 minutes ago from Merthyr Tydfil, Wales

  @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

• 
  jude wood (@judiththomas4) reported 42 minutes ago from Cardiff, Wales

  @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

• 
  Desta Omar (@desta_omar) reported 43 minutes ago from Cardiff, Wales

  Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Kelly Colwill 🏴󠁧󠁢󠁷󠁬󠁳󠁿👏🌈💙 (@w3l5hg4l) reported 46 minutes ago from Ferndale, Wales

  @EE I have tried... I need help with completing my new upgrades

• 
  Cath (@CatherineJ43) reported 47 minutes ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  K A C E Y (@KaceyEdwards91) reported 49 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Ash Lister (@AshL93) reported 54 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  Chris Lent (@MrChrisLent) reported 55 minutes ago from Cardiff, Wales

  @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

• 
  dawn pugh (@dawninyoureyes1) reported 59 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barbara K (@Nicky_2900) reported 3 minutes ago

  Hey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 3 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

• 
  Dale (@gde_dale) reported 5 minutes ago

  @EE Because the hotspot appears to be from someone's home router, and I'm not sure they are aware someone else could be using their phone line to get access to ee public network services

• 
  Gavin (@GrumpyOwl) reported 5 minutes ago

  @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

• 
  BROTHERLYY (@Oj_jman) reported 5 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  Gothguy (@GothGuyGamer) reported 7 minutes ago

  @botbusta999 @virginmedia @EE when you join EE for their "internet", you'll be complaining you're being scammed, fact is aside from Virgin, noone can come close to the speeds they provide. Dont get me wrong, im not praising Virgin, their customer service is AIDS

• 
  sunil bedi (@colnbrook1) reported 13 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  Lara (@EtchesLara) reported 15 minutes ago

  @EE I’ve been without a working phone outside my house for 4 days now because of a signalling issue (meaning when I’m outside my house I have NO contact with anyone) As well as no one being able to call me from my house. When is this issue going to be fixed??

• 
  **** (@coon_u_tom) reported 19 minutes ago

  @EE It's been over 10 hours and no assistance has been provided to solve this problem. I am unable to book my airport taxi. This is a breach of contract and it is unacceptable

• 
  💀Bob Lynch💀🇵🇸 (@Bob4Florida) reported 19 minutes ago

  @FootballCr7__ @England @EE Harry’s never won anything of any importance