EE Outage Report in Porth, Rhondda Cynon Taf, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Porth, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Porth, Wales
The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, Bridgend, and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Internet | 2 days ago |
|
Bargoed
|
Internet | 3 days ago |
|
Cardiff
|
TV | 5 days ago |
|
Pontypridd
|
Internet | 6 days ago |
|
Blackwood
|
Wi-fi | 6 days ago |
|
New Tredegar
|
Wi-fi | 6 days ago |
Community Discussion
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EE Issues Reports Near Porth, Wales
Latest outage, problems and issue reports in Porth and nearby locations:
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Ash Lister (@AshL93) reported from Cardiff, Wales@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Matt (@Matt996) reported from Treorchy, Wales@EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣
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Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Huw Jones🏴 (@HuwJones58) reported from Porth, Wales@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Rochelle Theaker (@roch123) reported from Cardiff, WalesAbsolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Only started this morning. Notification on my phone saying service suspended by service provider
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geraint evans (@mrbean1977) reported from Fochriw, Wales@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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🐮 DullUddenCow 🏴 (@DullUddenCow) reported from Abertillery, WalesApparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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🏴JoJo🏴 (@JoanneChurcher) reported from Cardiff, Wales@roch123 @EE Omg this is awful!!!!! 😡
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Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, WalesLeft @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Brian Evans (@brianevans83) reported from Porth, Wales@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, WalesSo @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@EE can I get some help please, I’m missing 4gb of my data.
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Lucy (@HeyLucyAnne) reported from Rhymney, WalesYep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Rob S Photography (@photographyrsp) reported from Porth, WalesAny update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Robert Purvis (@robertpurvis) reported from Cardiff, Wales@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HoneyCuts (@YahcYenoh) reported@EE I ordered a phone upgrade, you guys said you’d call me to confirm upgrade. Have had no call and online account still offering me an upgrade? Please help
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Cameron Paul (@YogiewithanE) reported@EE my broadband has been painfully slow for the last week or so.. just done a speed test getting hardly 2mbps download and upload.. I’m on a fibre plus plan!
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SoSo (@ImSoSonia) reported@EE so I have unlimited texts on my VIP bundle, and i use texts and now I’m suspended? How the F**K does that work? Why do I pay to get suspended for using the service?
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Laurence Hardy (@LjsHardy) reportedHearing much about the issue for many disadvantaged families of affording data to keep they’re kids connected. I pay a premium for LOTS of data on my phone I’m not using. Wish there was a way for me to “donate” a chunk of my allowance. Sure we can figure this out @ee?
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Catherine Cassidy (@catcass19) reported@EE hi EE are you down in co. Fermanagh N. Ireland? Working from home so would need network coverage or at least to have an idea of when it will be back up and running.
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Jessanne 🌙 (@jessycaca3) reported@EE Ok thanks! And when I get the phone can I just phone up and add insurence because it never gave me the option for full cover when placing the order, just damage cover so I clicked unprotected bc I want full cover?!
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Becky (@BecBroughton5) reported@EE been trying to cancel broadband (no longer live at the property). Can't ever get through on the phone and no reply to emails. Website advises to get in touch before cancelling direct debit, impossible when no one answers/replies? Last ditch attempt before it's cancelled...
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Marson (@Magic_Marson) reported@JaneyGodley @EE After being told by five different customer service reps from EE that my new device will arrive 'tomorrow'. Now I receive a text to say it will not arrive until the 10th. Seems that poor customer service can be quickly brushed up by claiming the pandemic is affect delivery. Poor.
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Tammy Watts (@TammyWatts2) reported@EE one again you DM them and yet again no response! I have never known a company like it in my life. Such awful customer service!
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Gareth Maddieson (@AuntieDrJo) reported@EE need to change my home address clicked on the link to do so & it's telling me I've entered the wrong password even though I got onto the app with it and I don't have any other passwords please help!