1. Home
  2. Companies
  3. EE
  4. Porth, Wales
EE

EE Outage Report in Porth, Rhondda Cynon Taf, Wales

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Pontypridd, Bargoed, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Newbridge, Tonypandy, Porth, and Bridgend.

CityProblem TypeReport Time
Pontypridd Internet 3 days ago
Bargoed Internet 4 days ago
Cardiff TV 5 days ago
Pontypridd Internet 6 days ago
Blackwood Wi-fi 7 days ago
New Tredegar Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • DullUddenCow
    🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported from Abertillery, Wales

    Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

  • Matt996
    Matt (@Matt996) reported from Treorchy, Wales

    @EE your upgrade deals are so bad,I have 5 contracts with you and I can get a much better deal as a new customer on the net with multiple companies 😣

  • TheRealBerty
    Anthony Pesticcio (@TheRealBerty) reported from Cardiff, Wales

    @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

  • robertpurvis
    Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • brianevans83
    Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • AshL93
    Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • KaceyEdwards91
    K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • mrbean1977
    geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • photographyrsp
    Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • JoanneChurcher
    🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • roch123
    Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1
    dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • ConnorBotwright
    Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • Foxy_005
    Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • HeyLucyAnne
    Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • HuwJones58
    Huw Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HuwJones58) reported from Porth, Wales

    @EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeNovemb74486
    Mike November (@MikeNovemb74486) reported

    @EE is the internet down in Inverkip PA16 area ?

  • JodieRo60851209
    Jo20885uk (@JodieRo60851209) reported

    @EE Neither your app or website are working. I have been trying for 3-4 days to log in and all I'm getting is "there's an error" messages. I can not even top up my phone. And I can't find any help other than a BOT telling me to download the app (that isn't working)

  • Nickis0001
    Nicki (@Nickis0001) reported

    @EE im abroad and cannot use my phone. Have tried to contact you via the message centre on the app which is a robot and tells me it cannot help and I need to call you. However am not sure how when my phone isnt working and i dont have access to any other phone!!

  • VS7133534952359
    V S (@VS7133534952359) reported

    @EE really disappointed with EE today. If I raise a complaint over the phone to your advisors and manager, I don't expect to receive a text msg within 20 seconds saying you've closed the complaint. I also expect you to review your previous recordings as it was clear I was misled

  • Dagreatone_37
    D (@Dagreatone_37) reported

    @EE Hello, EE made an error my mobile number was typed wrong. Now i cannot pick up my package from DPD. How do you guys fix that issue?

  • DJ_Mikey_J
    MJ⚡️DJ (@DJ_Mikey_J) reported

    @EE No iv already done this u need to fix it asap

  • AdamBro39945799
    Adam Brown (@AdamBro39945799) reported

    @actuallymrsrees @EE I've always found their customer service good. They don't seem to care anymore about long term customers or offering good deals, Sim card prices also seem to change depending what model phone you have... rip off imo

  • Maxeen_R
    Maxeen Renton (@Maxeen_R) reported

    @EE Hi, I've been waiting for a call back since Friday afternoon, I also called 2 hours ago. Please get my plan issue sorted, I'm currently not receiving what I'm paying for so won't be paying until rectified. Thank you

  • Vizique
    Vizique (@Vizique) reported

    @EE As you should be. DM'd And I dont need "direction" I need the customer service I asked for when I contacted you to resolve this last year

  • rusheurope
    #DaddyPirate (@rusheurope) reported

    @EE Taking my money month after month, but not providing me with a service I need. Your customer service is diabolical. Your tech support is even worse. Just a huge money making scam really truth be told! #Woeful @sky @virginmedia #NewProviderNeeded #OutOfContract