EE outages and service status in Porth, Wales

Problems in the last 24 hours in Porth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Porth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Porth, Wales

The most recent EE outage reports came from the following cities: Cardiff, Porth, Treharris, Caerphilly, Bridgend, Hengoed, Maesteg, Merthyr Tydfil, Pontypridd, New Tredegar, Bargoed, and Blackwood.

City	Problem Type	Report Time
Cardiff	Phone	8 hours ago
Porth	Wi-fi	2 days ago
Porth	Phone	3 days ago
Cardiff	Wi-fi	3 days ago
Porth	Wi-fi	4 days ago
Cardiff	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Porth, Wales

Latest outage, problems and issue reports in Porth and nearby locations:

• 
  Cath (@CatherineJ43) reported 50 seconds ago from Pengam, Wales

  Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

• 
  Rob O'Keefe (@WelshROK) reported 10 minutes ago from Merthyr Tydfil, Wales

  @EE Hi I upgraded to an S9 plus within the last 12 months and it has developed a white bar down a section of the right hand of the screen, can you advise best process to get it repaired. I am on a monthly contract, obtained from one of your stores

• 
  Nörm•i•am (@storrmin571) reported 10 minutes ago from Cardiff, Wales

  @EE love the customer service online today. The rep has said go somewhere else for a better deal. Rewarding loyalty

• 
  𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported 15 minutes ago from Cardiff, Wales

  Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

• 
  John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported 20 minutes ago from Cardiff, Wales

  @EE Morning. No signal in Cardiff. Any known issues?

• 
  Andy Petersen (@AndyJPetersen) reported 23 minutes ago from Cardiff, Wales

  When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

• 
  Connor Botwright (@ConnorBotwright) reported 24 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  Karma Samsara (@CarolwalesKarma) reported 25 minutes ago from Cardiff, Wales

  @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

• 
  Ade (@Bubwal) reported 27 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  Ash Lister (@AshL93) reported 28 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 29 minutes ago from Cardiff, Wales

  @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

• 
  Christopher Guy (@ChrisJG1988) reported 31 minutes ago from Pontypridd, Wales

  @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

• 
  Ty✌🏾️ (@Tyrone_PT) reported 35 minutes ago from Cardiff, Wales

  So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

• 
  Ross Maisey (@TweetterRoss) reported 35 minutes ago from Church Village, Wales

  @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

• 
  Magic Man (@MagicMerry88) reported 37 minutes ago from Merthyr Tydfil, Wales

  @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

• 
  Christopher Guy (@ChrisJG1988) reported 43 minutes ago from Pontypridd, Wales

  @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

• 
  sheryl fussell (@chickenshed24) reported 43 minutes ago from Rudry, Wales

  @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

• 
  lisa marshall (@lisa150_5) reported 45 minutes ago from Merthyr Tydfil, Wales

  @EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months

• 
  lisa marshall (@lisa150_5) reported 46 minutes ago from Abercanaid, Wales

  @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

• 
  Rhys Cooper (@TheRhysCooper) reported 52 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  An Púca (@AnPuca32) reported 3 minutes ago

  Started new job & get 1st wage end of July. Phoned direct debit companies such as @EE and asked for a payment break until I receive wages, they were great. However, I called Creations @CurrysServices @currys who advised me to let direct debits go unpaid. Very poor and let down!

• 
  Handsome Nick (@Nicklo2k) reported 5 minutes ago

  @Marzy1867 @EE "Agent closed complaint within 5 seconds of setting it up" Sounds familiar.

• 
  Sal (@sallyloumac) reported 10 minutes ago

  @PaulaButlemm8o @EE @EE are awful at customer service. They say all the right things but no action. I can’t wait for my daughter’s contract to end and to move to another provider.

• 
  scott (@smclellanduk) reported 10 minutes ago

  @Benleo i gave up on them 4 years ago and switched to @EE since then i have had 1 outage of 6 hours from 10pm till 4pm, 1 outage in 4 years and consistent speed , i wouldnt go back

• 
  AlexIB (@AlexIB20) reported 12 minutes ago

  @TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment

• 
  Chrisinho (@Chrisinho175) reported 12 minutes ago

  @EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks

• 
  Carl bell (@carlbell85) reported 13 minutes ago

  @EE What's the point in having a chat if it doesn't work?

• 
  IndianAlways (@IyengarPallavi) reported 16 minutes ago

  @EE Your customer service so poor that nobody contacted me, i am unable to connect Internet, the smart hybrid is not working, after 9am ur phone line magically busy till 5pm no call back nothing, this is how worst you people are, i made a mistake trusting u

• 
  ArtDirectionK (@artdirectionk) reported 19 minutes ago

  *yawn* Currently on hold with @EE...6th 📞 call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

• 
  𝐈𝐳𝐳𝐢𝐞 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 (@_izzfrancis) reported 21 minutes ago

  @EE Furious and appalled with customer service. Your employee gave my phone away to the wrong customer after leaving it for a battery repair yesterday. Went to pick it up at 5pm, for them to have no answer on what to do next!! No, I cannot call, because I have no phone. Please DM